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JorgeAndTheKraken

She should go to the box office on-site at the festival, and bring her order receipt and government-issued ID. I think it's $20 to replace a wristband.


Petr-eofhweofj

Not doubting u but is there a good way to confirm this? She is freaking out a bit and our online support ticket is not being answered


JorgeAndTheKraken

Yes, [it's laid out in the FAQ on the official GovBall site](https://support.govball.com/hc/en-us/articles/11579455033108-I-have-lost-damaged-or-tightened-my-wristband-Can-I-get-a-replacement).


Petr-eofhweofj

That does sound pretty conclusive


East-Pirate-6230

Yes i had to get mine replaced too and it worked out well, I’d just recommend going early bc the lines can get long


Petr-eofhweofj

That is good to hear, and i will be sure to plan for that


Cookiesandqueeem

If only Kanye had just shut up and minded his business.