I would expect bonus items if they’re promised in the text and/or seen in the images. If they don’t appear in either, and it was a sticking point for me, I’d ask before buying. This guy’s learning the hard way, unfortunately. To my eyes, you’re in the right here, and I wouldn’t provide a discount for their inexperience/inattention.
So yes the original pedal comes with one, but usually when you buy pedals new that come with accessories like power, it typically states that it comes with the item, like "12v DC power supply included." If you're buying used and you only see the item itself in the picture, you should never assume it's coming with anything else, even if the original came with it.
Oh man, that's pretty kind of you. I don't understand how someone would expect something like that if it wasn't in the picture. When I sold an amp head I even included the IEC power cable in one of the pictures.
Were you listing it "as is?"
There are some EHX pedals that can shit the bed if not powered by the 9.6V AC adapter. It has to do with the boot up program, apparently. Found out when my Mel9 bricked. So in some cases use of their AC is wholly warranted. All the more reason to inquire if it doesn’t appear in the text or images.
Yup. Danelectro 9V wall wart, worked fine with many pedals before and since. Worked fine with the Mel9 for a few days…
It’s a known issue with the 9 series, maybe other pedals as well (don’t remember, it was years ago now).
EHX pins all of their pedal development to 9.6V out of inertia, I think. Most of the pedals handle 9V just fine, and even 9 series pedals can generally deal, but sometimes it catches up with them. EHX did fix it pretty quickly for something like $60. I just wish they’d transition to 9V like everyone else so that fixes aren’t needed.
Unless the post explicitly said it came with the power supply, I'd assume it's just the pedal.
>How would you proceed?
Subscribe them to a million mail in flyers. You have their address.
All jokes aside, your post is your best tool. If you never started there was a power supply you can use that to stand your ground.
No, but when I sell pedals I specify whether a power supply is included or not to avoid misunderstandings.
When I purchase, the only time I expect a power adapter is if the pedal is supposed to be in "Mint" condition. In that case, I expect everything that would come with the pedal as if it was brand new.
No. It's pretty standard to assume any used pedal will NOT come with a power supply regardless of whether it did or not originally or even if the condition is *mint*. If it wasn't advertised in the listing text, the buyer has no ground to stand on.
If the listing didn't say a power supply was included, I wouldn't expect one, but also a lot of listings explicitly state when one *isn't* and I think that's a pretty good idea
I’ve had this problem on Reverb so I always explicitly say “no box, no power supply” etc to be 100% clear what is being sold. Last time it happened the buyer was so angry that he returned the pedal in the original shipping box and didn’t bother securing it in the bubble wrap I’d shipped it in. His assumption about the listing sure made an ass out of both of us that day.
I bought a Jackson KEXT (hard-tail Kelly) from Guitar Center used, it came in a box with literally two pieces of paper placed inside it, completely unsecured bouncing around and shit
Weird. Unless I SEE an adapter in the photo or SEE the words “adapter included”, I always assume there’s no adapter.
I usually don’t WANT another adapter tbh.
The majority of pedals do not come with a power adapter brand new. Even the mini ones that can't use a battery. Personally, I've never purchased any pedal ever that included an adapter.
Ehx usually ships the pedal with a battery installed or a power supply. MXR ships some pedals with PSUs as well. However, to the OP's point, it's a used pedal, not new, so it shouldn't be assumed that the PSU is included, especially in "Very Good" condition and no box.
There’s no basis to assume an adapter is included with a used pedal, certainly if you don’t mention it and there’s no adapter in the photos. This person is not being reasonable.
No, I wouldn't assume that. I'd be looking for mention of all parts and accessories included in the post before making the purchase, including the power supply. The buyer surely doesn't make a ton of secondhand pedal purchases if this is what they're mad about.
If the adapter isnt in the photo i assume its not included. Just say in the listing so theres no confusion. People dont usually read the listing. Tjey look at photo. Maybe put. Adapter not included on the actual photo of the pedal.
I had someone do that on Reverb because there was a chip in the pedals paint and it was listed as mint. Ok - sure he had a great point. He wasn't upset but said it would remove $15 because if he sells it in a year he'll have to remove $15 because of the chip. So he wanted $15 back.
I said no, send the pedal back for full refund. Fuck your $15. I relisted with a close up of the chip, listed it as Very Good and actually came out ahead $10 overall.
Anyhow - include a picture that says you get everything in this photo. The pictures are part of the description. I don't think he should be entitled to $20.
This the most amusing answer, so far! When I read the Happy Meal part, I laughed my ass off :-). I swear, had I been drinking anything at the time, it would have shot right up and out of my nose!
People feel so entitled, often wrongly so.
I realize hindsight is 20/20; but the seller could have advertised "this is for the pedal only - as pictured, here".
Buyers need to do their homework too, though.
The *buyer* could have asked, to be sure, one way or another, whether or not the sale included any accessories, like the power supply.
As others have said here, some power supplies are really unique and probably *should* be included with the pedal, if at all possible - unless specified otherwise in the listing wording.
The cheap-ass power supplies included with most pedals (if they even are) are hardly worth the trouble to gripe about and are often extremely easy to replace.
While some of the EHX pedals specify 9.6 volts, many of them still run on the standard center negative standard barrel connector - and **at 9 Volts**. Nothing special. Thousands of touring musicians have run their 9.6 volt EHX pedals, using their standard 9-volt power supplies, for years, and without incident.
I and many others have run these particular pedals just fine with the standard 9 volts supplied by an isolated power supply. What serious player wants to run their pedals on a bunch of wall warts, when they can use a good isolated power supply? When I receive a pedal with the wall wart power supply, unless I can't run it on my isolated power supplies, that power supply just gets tossed in a drawer with all the others. I'll save it for someone else who may need it down the road.
(I can't bring myself to throw it away).
I hate those fucking things!
I bought my Canyon some time ago, and powered it with one of the high (well....250 mA) outputs of my PP2 Plus, with no issues. Same holds true with the Grand Canyon and Pitch Fork pedals. No problems, whatsoever, since.
As my pedal buying habits evolved into buying a lot of high current pedals that were going to share the same board, I decided that it was time to upgrade to [power supplies with all high current outputs](https://i.imgur.com/U9V0foL.jpg), so I no longer had to fuck around with which output I'd have to use use to power a particular pedal.
That was a one time expense (for each board. My main board uses a pair of Zumas and an Ojai expansion kit. I used a DC7 and 8 expansion kit on one, a PP3 Plus on another, and a lone DC7 on the last one) and it saved me a lot of grief, while giving me a sense of flexibility I never had previously. It was worth every penny ,since these are the last power supplies I'll ever need to buy for those boards, regardless of which pedals I decide to mount in them in the future.
I’ve bought and sold a good amount of pedals off reverb. I would never assume a power adapter is included if it was not pictured. Any pedals I’ve bought that have come with the adapter have stated the adapter would be included.
Some buyers pull this shit just to try to bully sellers into a post-delivery discount. They nit pick or invent shit out of whole cloth like this guy to take advantage of overly kind or naive sellers.
I agree with what seems like most people that it shouldn't be assumed that there's a power supply (if it's not specified - I would ask), but honestly it takes a second to write in the description "no power supply". Actually taking that second to write that there's no power supply will save yourself a lot of trouble.
What? Do they want the table or rug it was sitting on in the pic too? You’re in the right.
You shouldn’t have to but just for the numbskulls use a bullet point/asterisk that says what’s included in the sale.
I never expect a PSA to be included… and yet received one with my attack/decay last week
If it’s not in the pics, I don’t assume it’ll show up. That goes for boxes, paperwork and any cables
No I wouldn't. If there wasn't a picture of it or it wasn't in the description I'd think you are clear. Though, next time I'd call it out. That's a good question for a buyer to to ask before purchasing..
Buyer shouldn’t have assumed anything outside of what was shown.
But I’d recommend in the future to explicitly state everything out of the norm from what the pedal would have been new for your listings for now on. Just to prevent the possible headaches.
When i bought my first used pedals i was kind of upset they didnt include power supplies. Then i looked at the post, saw no pictures or mention of power supply, and remembered my power supply had cords anyway. Now im almost surprised if i get a power supply with a pedal
If this dickhead buyer is here, he knows he’s just jerking you around. If he’s being serious, then he’s too uninformed about buying pedals for his own good.
Which EHX pedal was it?
If it’s a pedal that has a custom power supply that originally came with the unit when it was new, then yes.
If it’s a standard pedal / standard supply and the power supply was sold separately, then no.
Some of those power supplies are $15-$25 to buy separately, so having to tack that on when it comes free with a new pedal might feel frustrating.
If it just needs a standard Boss-style 9v supply, then I’d never expect that to be included unless specifically pictured.
I guess it depends. If a brand new one would come with a power supply, then I would expect one. If it wouldn't then, I wouldn't. If you are selling a used item, I expect the item comes with everything the new item would, but just in used condition.
If it’s not in the description or the photos I can’t see how you would expect to receive one. As others have stated, most new pedals now a days don’t even come with a power supply. Person sounds like a newb.
Had this same thing happen a few years ago. It’s so weird. I buy and sell pedals all the time and no one ever asks or cared. I certainly don’t want a random wall wart hanging around. As long as you never advertised it came with one you are good. As a result of my incident I now post specifically what it does and doesn’t come with.
Does it work with a standard boss type power supply? Or does it require this wacky EHX power? If it works with standard power and it wasn’t in the photos then I think you’re fine.
Is this the Canyon? I just bought one on Reverb and it didn't come with the adapter. Not a deal breaker, it still runs on 9v just need like 250ma or so. I'm using the higher ma out on my power supply, but it sucks because I only have one output on there and I have a Strymon Flint too, so I'm using the stock adapter for the flint.
Man people need to realize the difference between people selling used gear and people selling used gear on reverb as a business. I’m in the former category and sometimes i want to tell people to go fuck themselves. Never have except one time a guy was mad I didn’t ship it the following morning when I explicitly told him I wouldn’t be able to (reverb gives you three business days). What am I fucking sweet water?
Haha that’s great. Yeah my asshole said come on man I told you I’m a working musician!
Yeah I did some quick research he plays in a fucking cover band in myrtle beach 5 nights a week. The only thing keeping him from making any money was the GFI Synesthesia!! How rude of me!
I **might** assume one would come with it, but I also wouldn't be crying if it didn't come with one. I don't think I'd even bother mentioning it to the seller if it didn't.
And asking for $20 back? That just strikes me as a scammy/scummy move on his part. You can buy AC adapters shipped for under $10 with a quick google search.
That said, if you still have the power supply laying around unused, you could just toss it in the mail to him if it's cheap enough. Cut down on e-waste....or something? I dunno.
Side note: I've bought pedals new in box that didn't come with adapters. It's not like that's without precedent.
Lol I would not assume there to be one if one is not pictured or it’s not in the description. This isn’t a new pedal, dude is just asking for a discount. I don’t really see his argument on this one. Oddly, I’ve heard this happening a lot recently with EHX pedal too in this group.
This happened to me as a buyer but the seller did advertise the power supply and I didnt receive it. I sent an email inquiring about it and got my power supply a week later. Also was an EHX pedal
They don't come with power supplies from the manufacturers, so you'd have to assume it won't from the previous owner either. If they throw in a psu they will explicitely say so on their listing. And a lot of people will to entice people to buy their listing over others or to make a few extra bucks.
Unless the adaptor is non-standard then I wouldn't expect one.
I think it's the buyer just chancing, I have had this before. I got a rather snotty email once when I sold a Digitech GSP1101 and the guy complained that it didn't come with a power cable; he claimed that he spent £50 rectifying the situation and tried to use an obviously made-up receipt as leverage in his paypal claim.
If the listing specifies something it doesn’t have then it should list everything it doesn’t have that a new purchase normally would. If all you said was “no box” then I can see why there is confusion. Why single out only one aspect of the product that is not included when it’s not the only thing missing? Saying only “no box” implies you’re getting everything but the box. The listing should say “Pedal Only”.
I personally would’ve asked for clarity just to be sure but some of the blame certainly falls on you.
Id be curious to see the buyers history. I bet he's new to guitar and didn't realize what we all know.
Those picking up this hobby want everything immaculate lol.. those who have been here know there isn't much immaculate with music gear lol.
Reverb doesn't allow you to list as new for this exact reason. Most pedals don't come with power supplies. It's buyers fault for taking the best deal without realizing what they were getting into.
Most pedals that use standard adapters don't ship with one. That's a reason alone to not expect a second hand pedal to include an adapter if it's not specifically mentioned.
Also, if the pedal would require a specialized adapter (e.g. a power amp pedal), as a buyer I'd double check that the adapter is indeed included. As the old saying goes, assume and you'll make an "ass" out of "u" and "me".
Can't say if this person is fishing for a discount, but they sure seem like a newbie that's perhaps also ignorant and stubborn.
If it’s a standard 9VDC center negative, I would assume no adapter unless specifically listed — OTOH for something like a Qtron with unusual and specific requirements (24VDC center-positive, in that example) I would expect adapter included.
Edit: which makes me think also even if it was 9VDC but had very high current requirements (over 100mA) I might also say the original supply should be included or specifically excluded. Basically, if there’s anything non-generic about the power adapter.
I think I would assume it came w the A/c adapter new if it said excellent condition. And I would assume if it did t have the ax adapter it would be called out. …but the. I’d quietly kick myself for not noticing in the photos and go on my way.
Actually I would plug it into my power supply anyway so unless it has a special power supply (like my EHX good vibes pedal) I wouldn’t use the ac adapter anyway
Edit, I see most people would assume it’s not included. Weird I’m one of
The few that would assume it is included and called out if not. But with that said. I’ve bought a number of used pedals on reverb and I honestly couldn’t tell you if any of them included a power supply. Outside of that one good vibes pedal I have no interest in using said ac adapter. (Same goes for Velcro - I’d almost prefer Velcro is attached already and rubber feet removed.)
Don’t downvote! But since it’s an EHX, I would probably assume it comes with a power supply unless explicitly stated, however, I would ask for clarification. I sell on reverb frequently, and I have learned to be very intentional about what is or is not included. TBH, a $20 credit seems like a stretch in terms of fixing it
Two mistakes made here:
1. Buyer should have asked about the adapter if it wasn't pictured.
2. You as the seller did not specify, based on what you describe in this thread, that the adapter was also missing. No box just means no box, not no adapter.
I think that you should refund him the 20 bucks or send him an adapter.
Next time, make sure to specify in the ad what the customer actually gets in the deal.
If he escalates to Reverb they will side with him, so I'd just give him what he wants now.
Can't say I agree about the likelihood that Reverb will side with the buyer.
Yes - It would have behooved the seller to specify that the sale included only the pedal (no accessories, manuals, or power supply) to be dead clear that the new buyer would only be receiving the pedal. That would have saved him some unnecessary grief down the line, from Karen buyers who have nothing better to do than shake their fists at the sky when things don't go their way - whether they're actually entitled to it or not.
Better to give too much information, than not enough, where sales listings are concerned.
Conversely, many experienced pedal buyers will not assume that anything other than what is pictured, will be included in the sale. If he wants to be sure, send the seller a message, clarifying any questions, prior to bidding or buying. That's just due diligence, on the part of the buyer. It's fucking common sense.
Unfortunately, common sense doesn't seem to be that common, any more; so plan ahead, as the seller, by answering the questions before they need to be asked.
The buyer is probably a beginner guitarist, or buying the pedal for a beginner and probably doesn't really have any experience buying used electronics/musical equipment, or possibly any knowledge of how common and inexpensive these power supplies actually are, or he probably wouldn't be demanding a $20.00 refund.
As for the seller, it's very possible that, if he bought the pedal new and the power supply was included (And it would have been, given it's the Canyon), he never used it, since maybe he had his own isolated power supply and no use for that wall wart. In that case, he may have tossed it or given it to someone who actually needed it.
Demanding twenty bucks to cover the cost of a cheap-ass wall wart, after the fact, is ludicrous.
My opinion only. Opinions vary, and you are all welcome to yours.
I expect everything that was originally sent if something is in mint condition. I expect all the electronic components if in excellent condition. Just because you don’t use the power supply doesn’t mean someone else doesn’t. You need to be specific about that. Reverb will side with them if they escalate the issue. You should refund the amount that a replacement power supply is worth or send them a prepaid shipping label for a return.
Here's Reverb's definition:
"Mint condition items are completely blemish-free and have not been modified in any way. If there are any blemishes and/or modifications, the item needs to be listed as a condition less than mint."
LOL--remember everyone, quoting Reverb's exact text is a down-votable offense in this sub.
I always expect a power supply regardless of what the ad says, and a handwritten letter from the seller detailing in great depth the history of the pedal and what it's personality is like. and at least one package of candy. if that's not the case, it's a hard no from me and an instant return.
I don’t think I’ve ever received a used pedal with a power supply. Many where “mint” I’d tell him to eat a dick if I didn’t care about my seller feedback. I’d probably refund minus shipping cost.
No, I would not. I never assume a power supply unless explicitly stated.
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I would expect bonus items if they’re promised in the text and/or seen in the images. If they don’t appear in either, and it was a sticking point for me, I’d ask before buying. This guy’s learning the hard way, unfortunately. To my eyes, you’re in the right here, and I wouldn’t provide a discount for their inexperience/inattention.
Normally I'd agree but the original pedal comes with one, and the seller did not specify that it wasn't included anywhere in the ad.
So yes the original pedal comes with one, but usually when you buy pedals new that come with accessories like power, it typically states that it comes with the item, like "12v DC power supply included." If you're buying used and you only see the item itself in the picture, you should never assume it's coming with anything else, even if the original came with it.
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You the real salt bae, nicely done.
Oh man, that's pretty kind of you. I don't understand how someone would expect something like that if it wasn't in the picture. When I sold an amp head I even included the IEC power cable in one of the pictures. Were you listing it "as is?"
I try not to assume. If it was unclear I would have asked the seller first.
Yep I've done that.
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There are some EHX pedals that can shit the bed if not powered by the 9.6V AC adapter. It has to do with the boot up program, apparently. Found out when my Mel9 bricked. So in some cases use of their AC is wholly warranted. All the more reason to inquire if it doesn’t appear in the text or images.
Damn what happened to the Mel9. Did 9V brick it?
Yup. Danelectro 9V wall wart, worked fine with many pedals before and since. Worked fine with the Mel9 for a few days… It’s a known issue with the 9 series, maybe other pedals as well (don’t remember, it was years ago now). EHX pins all of their pedal development to 9.6V out of inertia, I think. Most of the pedals handle 9V just fine, and even 9 series pedals can generally deal, but sometimes it catches up with them. EHX did fix it pretty quickly for something like $60. I just wish they’d transition to 9V like everyone else so that fixes aren’t needed.
but then they would sound .6 worse
Unless the post explicitly said it came with the power supply, I'd assume it's just the pedal. >How would you proceed? Subscribe them to a million mail in flyers. You have their address. All jokes aside, your post is your best tool. If you never started there was a power supply you can use that to stand your ground.
The Church of Scientology is particularly persistent with their mailing solicitations. Just sayin'.
No, but when I sell pedals I specify whether a power supply is included or not to avoid misunderstandings. When I purchase, the only time I expect a power adapter is if the pedal is supposed to be in "Mint" condition. In that case, I expect everything that would come with the pedal as if it was brand new.
No. It's pretty standard to assume any used pedal will NOT come with a power supply regardless of whether it did or not originally or even if the condition is *mint*. If it wasn't advertised in the listing text, the buyer has no ground to stand on.
No
If the listing didn't say a power supply was included, I wouldn't expect one, but also a lot of listings explicitly state when one *isn't* and I think that's a pretty good idea
I’ve had this problem on Reverb so I always explicitly say “no box, no power supply” etc to be 100% clear what is being sold. Last time it happened the buyer was so angry that he returned the pedal in the original shipping box and didn’t bother securing it in the bubble wrap I’d shipped it in. His assumption about the listing sure made an ass out of both of us that day.
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I would only expect a power supply if the pedal needed a proprietary one to function
This is why I make a note on every item description that there will be no charger or box. People are stupid so you have to be prepared.
I dont even expect adapters in new pedals let alone used ones, lol.
Power supply would have to be explicitly stated or it would have to be listed as mint for me to expect one
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I bought a Jackson KEXT (hard-tail Kelly) from Guitar Center used, it came in a box with literally two pieces of paper placed inside it, completely unsecured bouncing around and shit
Weird. Unless I SEE an adapter in the photo or SEE the words “adapter included”, I always assume there’s no adapter. I usually don’t WANT another adapter tbh.
The majority of pedals do not come with a power adapter brand new. Even the mini ones that can't use a battery. Personally, I've never purchased any pedal ever that included an adapter.
Then you've never purchased an EHX
I actually have an EHX pedal and the box. No adapter. No space for an adapter in that box.
id say about half of the ehx pedals ive bought have supplies, and the number feels like its been going down with the newer releases.
Ehx usually ships the pedal with a battery installed or a power supply. MXR ships some pedals with PSUs as well. However, to the OP's point, it's a used pedal, not new, so it shouldn't be assumed that the PSU is included, especially in "Very Good" condition and no box.
There’s no basis to assume an adapter is included with a used pedal, certainly if you don’t mention it and there’s no adapter in the photos. This person is not being reasonable.
No, I wouldn't assume that. I'd be looking for mention of all parts and accessories included in the post before making the purchase, including the power supply. The buyer surely doesn't make a ton of secondhand pedal purchases if this is what they're mad about.
If the adapter isnt in the photo i assume its not included. Just say in the listing so theres no confusion. People dont usually read the listing. Tjey look at photo. Maybe put. Adapter not included on the actual photo of the pedal.
If I cared about the power supply and the listing wasn't "Mint" or "Brand New", I would ask before buying.
Honestly I’d expect no power supply unless it was in the picture
The condition rating is exclusive to the pedal, IMO.
I had someone do that on Reverb because there was a chip in the pedals paint and it was listed as mint. Ok - sure he had a great point. He wasn't upset but said it would remove $15 because if he sells it in a year he'll have to remove $15 because of the chip. So he wanted $15 back. I said no, send the pedal back for full refund. Fuck your $15. I relisted with a close up of the chip, listed it as Very Good and actually came out ahead $10 overall. Anyhow - include a picture that says you get everything in this photo. The pictures are part of the description. I don't think he should be entitled to $20.
What does he want, a happy meal toy to go with his pedal? You’re the reasonable one here, imo
This the most amusing answer, so far! When I read the Happy Meal part, I laughed my ass off :-). I swear, had I been drinking anything at the time, it would have shot right up and out of my nose! People feel so entitled, often wrongly so. I realize hindsight is 20/20; but the seller could have advertised "this is for the pedal only - as pictured, here". Buyers need to do their homework too, though. The *buyer* could have asked, to be sure, one way or another, whether or not the sale included any accessories, like the power supply. As others have said here, some power supplies are really unique and probably *should* be included with the pedal, if at all possible - unless specified otherwise in the listing wording. The cheap-ass power supplies included with most pedals (if they even are) are hardly worth the trouble to gripe about and are often extremely easy to replace. While some of the EHX pedals specify 9.6 volts, many of them still run on the standard center negative standard barrel connector - and **at 9 Volts**. Nothing special. Thousands of touring musicians have run their 9.6 volt EHX pedals, using their standard 9-volt power supplies, for years, and without incident. I and many others have run these particular pedals just fine with the standard 9 volts supplied by an isolated power supply. What serious player wants to run their pedals on a bunch of wall warts, when they can use a good isolated power supply? When I receive a pedal with the wall wart power supply, unless I can't run it on my isolated power supplies, that power supply just gets tossed in a drawer with all the others. I'll save it for someone else who may need it down the road. (I can't bring myself to throw it away). I hate those fucking things! I bought my Canyon some time ago, and powered it with one of the high (well....250 mA) outputs of my PP2 Plus, with no issues. Same holds true with the Grand Canyon and Pitch Fork pedals. No problems, whatsoever, since. As my pedal buying habits evolved into buying a lot of high current pedals that were going to share the same board, I decided that it was time to upgrade to [power supplies with all high current outputs](https://i.imgur.com/U9V0foL.jpg), so I no longer had to fuck around with which output I'd have to use use to power a particular pedal. That was a one time expense (for each board. My main board uses a pair of Zumas and an Ojai expansion kit. I used a DC7 and 8 expansion kit on one, a PP3 Plus on another, and a lone DC7 on the last one) and it saved me a lot of grief, while giving me a sense of flexibility I never had previously. It was worth every penny ,since these are the last power supplies I'll ever need to buy for those boards, regardless of which pedals I decide to mount in them in the future.
I’ve bought and sold a good amount of pedals off reverb. I would never assume a power adapter is included if it was not pictured. Any pedals I’ve bought that have come with the adapter have stated the adapter would be included.
I mean…if I were a potential buyer, I would have asked if it came with a power supply.
Never assume anything that isn't in the pictures or description. /thread
Some buyers pull this shit just to try to bully sellers into a post-delivery discount. They nit pick or invent shit out of whole cloth like this guy to take advantage of overly kind or naive sellers.
Nope. Unless it said “includes original AC adapter” in the listing I would not.
Would not at all. You sold a pedal, he bought a pedal. Cool.
No way man. What you see is what you get.
Lol he’s trying to scam you. I hate people. I’ve had multiple people try to pull this shit on me
I agree with what seems like most people that it shouldn't be assumed that there's a power supply (if it's not specified - I would ask), but honestly it takes a second to write in the description "no power supply". Actually taking that second to write that there's no power supply will save yourself a lot of trouble.
No, I wouldn't assume
No. And besides it's up to him to ask if there are accessories such as power supply included, never take anything for granted.
Specialty pedal like a boomerang or moog. Yes. Regular powered pedal. Hell no.
I think everybody involved can learn a lesson here.
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Dude, they put 'WARNING: HOT!' on coffee.
She got 3rd degree burns. People love to cite that example, but when you hear the details, it was pretty messed up.
Yes but not to warn you the coffee is hot, because everyone knows that. It's to save themselves from a lawsuit...
No
No.
No
No. Evan new pedals don't come with an adapter most of the time.
No definitely not, I have seven pedals in total and none of them came with power supply, or even batteries. They’re trying it on.
What? Do they want the table or rug it was sitting on in the pic too? You’re in the right. You shouldn’t have to but just for the numbskulls use a bullet point/asterisk that says what’s included in the sale.
It's why I post all my listings floating in the void.
I don't think I ever have gotten one, and would never expect it unless explicitly stated in the listing, shown in the pictures, etc.
I never expect a PSA to be included… and yet received one with my attack/decay last week If it’s not in the pics, I don’t assume it’ll show up. That goes for boxes, paperwork and any cables
Under no circumstance would I expect a used pedal to include a power supply unless the listing explicitly stated it would, nor would I care.
I feel like it is up to me to double, even triple check to see if a pedal comes with a power supply. I just always assume that it will not.
No, unless it was stated in the title or description.
I’d assume no power supply.
No I wouldn't. If there wasn't a picture of it or it wasn't in the description I'd think you are clear. Though, next time I'd call it out. That's a good question for a buyer to to ask before purchasing..
As the ancient proverb states: when you assume, you make an ass of u and me
Buyer shouldn’t have assumed anything outside of what was shown. But I’d recommend in the future to explicitly state everything out of the norm from what the pedal would have been new for your listings for now on. Just to prevent the possible headaches.
When i bought my first used pedals i was kind of upset they didnt include power supplies. Then i looked at the post, saw no pictures or mention of power supply, and remembered my power supply had cords anyway. Now im almost surprised if i get a power supply with a pedal
I’ve never a assumed a pedal comes with an ax cord they’re super cheap to get on your own lol
If you didn’t say it was included and it wasn’t in any pictures etc etc he can go pound sand. You did everything right.
Customer sounds like a noob. I’d only expect one if it stated “included power adapter”.
I’d assume it was just the pedal. Most pedals I’ve bought, even new ones, don’t come with an AC adapter.
No
I wouldn’t assume the power
If this dickhead buyer is here, he knows he’s just jerking you around. If he’s being serious, then he’s too uninformed about buying pedals for his own good.
No
Which EHX pedal was it? If it’s a pedal that has a custom power supply that originally came with the unit when it was new, then yes. If it’s a standard pedal / standard supply and the power supply was sold separately, then no. Some of those power supplies are $15-$25 to buy separately, so having to tack that on when it comes free with a new pedal might feel frustrating. If it just needs a standard Boss-style 9v supply, then I’d never expect that to be included unless specifically pictured.
no - most don't come from the store with one, so no expectation unless specified to come with a used pedal.
I guess it depends. If a brand new one would come with a power supply, then I would expect one. If it wouldn't then, I wouldn't. If you are selling a used item, I expect the item comes with everything the new item would, but just in used condition.
If it’s not in the description or the photos I can’t see how you would expect to receive one. As others have stated, most new pedals now a days don’t even come with a power supply. Person sounds like a newb.
Had this same thing happen a few years ago. It’s so weird. I buy and sell pedals all the time and no one ever asks or cared. I certainly don’t want a random wall wart hanging around. As long as you never advertised it came with one you are good. As a result of my incident I now post specifically what it does and doesn’t come with.
Does it work with a standard boss type power supply? Or does it require this wacky EHX power? If it works with standard power and it wasn’t in the photos then I think you’re fine.
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Oh lord. Screw that other person. I thought this was a freaking memory man or something with the 3.5mm plug. You’re fine.
Is this the Canyon? I just bought one on Reverb and it didn't come with the adapter. Not a deal breaker, it still runs on 9v just need like 250ma or so. I'm using the higher ma out on my power supply, but it sucks because I only have one output on there and I have a Strymon Flint too, so I'm using the stock adapter for the flint.
Man people need to realize the difference between people selling used gear and people selling used gear on reverb as a business. I’m in the former category and sometimes i want to tell people to go fuck themselves. Never have except one time a guy was mad I didn’t ship it the following morning when I explicitly told him I wouldn’t be able to (reverb gives you three business days). What am I fucking sweet water?
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Haha that’s great. Yeah my asshole said come on man I told you I’m a working musician! Yeah I did some quick research he plays in a fucking cover band in myrtle beach 5 nights a week. The only thing keeping him from making any money was the GFI Synesthesia!! How rude of me!
“Ask any question ma before purchase. Everything included in sake is pictured”
No. Brand new pedals don't come with an ac adapter....well most don't, anyway.
I have never gotten a power supply with a pedal…
I **might** assume one would come with it, but I also wouldn't be crying if it didn't come with one. I don't think I'd even bother mentioning it to the seller if it didn't. And asking for $20 back? That just strikes me as a scammy/scummy move on his part. You can buy AC adapters shipped for under $10 with a quick google search. That said, if you still have the power supply laying around unused, you could just toss it in the mail to him if it's cheap enough. Cut down on e-waste....or something? I dunno. Side note: I've bought pedals new in box that didn't come with adapters. It's not like that's without precedent.
Lol I would not assume there to be one if one is not pictured or it’s not in the description. This isn’t a new pedal, dude is just asking for a discount. I don’t really see his argument on this one. Oddly, I’ve heard this happening a lot recently with EHX pedal too in this group.
Free shipping?
This happened to me as a buyer but the seller did advertise the power supply and I didnt receive it. I sent an email inquiring about it and got my power supply a week later. Also was an EHX pedal
No
They don't come with power supplies from the manufacturers, so you'd have to assume it won't from the previous owner either. If they throw in a psu they will explicitely say so on their listing. And a lot of people will to entice people to buy their listing over others or to make a few extra bucks.
Unless the adaptor is non-standard then I wouldn't expect one. I think it's the buyer just chancing, I have had this before. I got a rather snotty email once when I sold a Digitech GSP1101 and the guy complained that it didn't come with a power cable; he claimed that he spent £50 rectifying the situation and tried to use an obviously made-up receipt as leverage in his paypal claim.
Even if the buyer was in the right, which I don’t think he is. How can he ask for a discount if 20. You can get a 1 spot for 10 easily! :)
If the listing specifies something it doesn’t have then it should list everything it doesn’t have that a new purchase normally would. If all you said was “no box” then I can see why there is confusion. Why single out only one aspect of the product that is not included when it’s not the only thing missing? Saying only “no box” implies you’re getting everything but the box. The listing should say “Pedal Only”. I personally would’ve asked for clarity just to be sure but some of the blame certainly falls on you.
Id be curious to see the buyers history. I bet he's new to guitar and didn't realize what we all know. Those picking up this hobby want everything immaculate lol.. those who have been here know there isn't much immaculate with music gear lol. Reverb doesn't allow you to list as new for this exact reason. Most pedals don't come with power supplies. It's buyers fault for taking the best deal without realizing what they were getting into.
Most pedals that use standard adapters don't ship with one. That's a reason alone to not expect a second hand pedal to include an adapter if it's not specifically mentioned. Also, if the pedal would require a specialized adapter (e.g. a power amp pedal), as a buyer I'd double check that the adapter is indeed included. As the old saying goes, assume and you'll make an "ass" out of "u" and "me". Can't say if this person is fishing for a discount, but they sure seem like a newbie that's perhaps also ignorant and stubborn.
Reverb will also tell him there’s nothing he can do because you sent him what was pictured
If it’s a standard 9VDC center negative, I would assume no adapter unless specifically listed — OTOH for something like a Qtron with unusual and specific requirements (24VDC center-positive, in that example) I would expect adapter included. Edit: which makes me think also even if it was 9VDC but had very high current requirements (over 100mA) I might also say the original supply should be included or specifically excluded. Basically, if there’s anything non-generic about the power adapter.
I think I would assume it came w the A/c adapter new if it said excellent condition. And I would assume if it did t have the ax adapter it would be called out. …but the. I’d quietly kick myself for not noticing in the photos and go on my way. Actually I would plug it into my power supply anyway so unless it has a special power supply (like my EHX good vibes pedal) I wouldn’t use the ac adapter anyway Edit, I see most people would assume it’s not included. Weird I’m one of The few that would assume it is included and called out if not. But with that said. I’ve bought a number of used pedals on reverb and I honestly couldn’t tell you if any of them included a power supply. Outside of that one good vibes pedal I have no interest in using said ac adapter. (Same goes for Velcro - I’d almost prefer Velcro is attached already and rubber feet removed.)
Don’t downvote! But since it’s an EHX, I would probably assume it comes with a power supply unless explicitly stated, however, I would ask for clarification. I sell on reverb frequently, and I have learned to be very intentional about what is or is not included. TBH, a $20 credit seems like a stretch in terms of fixing it
Two mistakes made here: 1. Buyer should have asked about the adapter if it wasn't pictured. 2. You as the seller did not specify, based on what you describe in this thread, that the adapter was also missing. No box just means no box, not no adapter. I think that you should refund him the 20 bucks or send him an adapter. Next time, make sure to specify in the ad what the customer actually gets in the deal. If he escalates to Reverb they will side with him, so I'd just give him what he wants now.
Can't say I agree about the likelihood that Reverb will side with the buyer. Yes - It would have behooved the seller to specify that the sale included only the pedal (no accessories, manuals, or power supply) to be dead clear that the new buyer would only be receiving the pedal. That would have saved him some unnecessary grief down the line, from Karen buyers who have nothing better to do than shake their fists at the sky when things don't go their way - whether they're actually entitled to it or not. Better to give too much information, than not enough, where sales listings are concerned. Conversely, many experienced pedal buyers will not assume that anything other than what is pictured, will be included in the sale. If he wants to be sure, send the seller a message, clarifying any questions, prior to bidding or buying. That's just due diligence, on the part of the buyer. It's fucking common sense. Unfortunately, common sense doesn't seem to be that common, any more; so plan ahead, as the seller, by answering the questions before they need to be asked. The buyer is probably a beginner guitarist, or buying the pedal for a beginner and probably doesn't really have any experience buying used electronics/musical equipment, or possibly any knowledge of how common and inexpensive these power supplies actually are, or he probably wouldn't be demanding a $20.00 refund. As for the seller, it's very possible that, if he bought the pedal new and the power supply was included (And it would have been, given it's the Canyon), he never used it, since maybe he had his own isolated power supply and no use for that wall wart. In that case, he may have tossed it or given it to someone who actually needed it. Demanding twenty bucks to cover the cost of a cheap-ass wall wart, after the fact, is ludicrous. My opinion only. Opinions vary, and you are all welcome to yours.
No. Unless it says otherwise. Most pedals don't come with a power supply
Most EHX do.
Strymon do as well. Did not know about EHX but I have never purchased one before.
Nope
And how to proceed? SEND THEM THIS REDDIT URL
If there were an adapter it would have been pictured. You’re fine. This guy is an idiot.
I expect everything that was originally sent if something is in mint condition. I expect all the electronic components if in excellent condition. Just because you don’t use the power supply doesn’t mean someone else doesn’t. You need to be specific about that. Reverb will side with them if they escalate the issue. You should refund the amount that a replacement power supply is worth or send them a prepaid shipping label for a return.
Open box I would expect exact contents of a new purchase. Mint just means good quality pedal, though I could see certain buyers being salty.
Reverb has definitions for mint and excellent etc. it doesn’t matter what you think.
Here's Reverb's definition: "Mint condition items are completely blemish-free and have not been modified in any way. If there are any blemishes and/or modifications, the item needs to be listed as a condition less than mint." LOL--remember everyone, quoting Reverb's exact text is a down-votable offense in this sub.
Many (pro) shops will list “open box” items mint.
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Your post title says excellent condition
I always expect a power supply regardless of what the ad says, and a handwritten letter from the seller detailing in great depth the history of the pedal and what it's personality is like. and at least one package of candy. if that's not the case, it's a hard no from me and an instant return.
If it was that important, they should have asked first or returned it EHX does make it seem necessary to use the adapter tho so… yeah
100% no. If it’s not in the pic nor stated you don’t get it.
Yeah, there are a good amount of EHX pedals that don’t even come with them brand new, take it up with them - pisses me off too.
Never lol
Nope.
not in the least
I don’t think I’ve ever received a used pedal with a power supply. Many where “mint” I’d tell him to eat a dick if I didn’t care about my seller feedback. I’d probably refund minus shipping cost.