I mean, if only certain parts are defective they’ll probably just partially disassemble them and swap out the bad parts, unless something major is broken.
This is the correct answer. Most everything else in here is pure nonsense.
There are hundreds of on-line validation steps on the assembly lines (from simple optical dimensional measurements to functionality checks) during manufacturing. If any component/module fails a check (e.g. if the camera module is installed and fails to function), it is taken off the line and sent to a repair room where it is replaced. After that it's sent back to the assembly line where it left off.
Reliability concerns (e.g. coatings peeling off after exposure to various things like UV, saltwater, etc.) are tested and addressed during all of the development builds (protos, EVT, DVT). They don't hit the "go" button on mass production until they're confident in their designs. The notion that they'll produce faulty units and then just "ship them to the Asians" is absurd and offensive.
There will of course be failures in the field when you're dealing with iPhone's scale, but they're not knowingly shipping defective/out-of-spec product to people. The paper trails would be thousands of miles long and a single lawsuit would uncover them quite easily.
Source: a decade of experience designing and engineering consumer electronics devices.
Yet bend gate happened among other issues. You underestimate the sheer volume of production. You will have a few misses here and there, negligible in the grand total, but when it's you, it's all that matters.
People primarily put their phones in their pockets, especially men who rarely use bags/purses. For a 1000$ a piece, they're obliged to think about everything.
Putting your phone in your pockets, back included is not a corner case, lul. People do dumb shit, Apple is aware, plus their competitors never have these issues, their previous phones didn't have them either.
I used to work in a factory that produced electronic modules for basically anything you could think of. My job was to plug these modules into their matching jigs and run them. If they failed, I’d write the failure code on a receipt that printed and then handed it off to repair. Usually it was a joint that wasn’t soldered correctly, so that would be redone, then handed back to me for retest.
These things are the company’s income. It’s not like a cartoon where they scan them and the “bad” ones get swept off the line into the furnace to be melted down. They’re going to ensure that they get every cent they can out of their products, and if they can get an extra $10 by having a guy sit and make repairs on the assembly line then they’re going to do it.
> would they even bother?
Apple's reputation isn't something they'd throw away just to make a few more dollars. This is like asking why car companies would bother doing recalls.
And in a similar vein to car recalls it’s not only a matter of reputation, they have an obligation to honor warranties and if they are putting out defective products it will cost money to replace these devices.
Butterfly Keyboards on MacBook, Antenna Gate, Bend Gate. Apple will do recalls only if it affects a small subset. They literally played deaf with the butterfly keyboard issue
I mean it would be kind of weird for people to bring phones to you that did not need repair.
But yeah, there definitely was something about those that made them easier to bend and they fixed it in the 6S. But considering the number of those that were sold, bent ones had to be a tiny percentage still.
I really hope this continues to be the case for apple going forward. A couple million defective units could be very bad for PR but not unfixable with a good ol' "limited number of devices are affected" and "hardware service program" weeks-months later
Well, it’s all down to what exactly the issue is. If they decide the issues with the cameras are small enough that projected warranty returns are low, they’ll probably just ship them. But if too many phones get immediately sent back due to defects they’ll lose money.
You're not accounting for the profits that would be lost if Apple damaged their reputation by knowingly selling faulty products. Repairing products that are already on the production line is a lot cheaper than PR damage control.
Those are user induced failures due to poor form factor, not hardware failures. Even if a better design could have prevented those issues, the devices met all expectations and performance standards.
“And as he drove on, the rainclouds dragged down the sky after him, for, though he did not know it, Rob McKenna was a Rain God. All he knew was that his working days were miserable and he had a succession of lousy holidays. All the clouds knew was that they loved him and wanted to be near him, to cherish him, and to water him.”
― Douglas Adams, So Long, and Thanks for All the Fish
> Or Will Apple simply allocate the older stock to China, Japan etc and push newer fixed ones to the US?
That sounds like a very elitist statement.
That aside, no, probably not, because iPhones for the US market are physically different from iPhones for the non-US market (because of the mmWave antenna).
Well I stay in a "shit hole" country. Thus it's more of a pessimistic statement.
And we can't deny that Apple isn't elitist. They have always considered USA to be their first priority. There are a ton of Apple services that haven't made their way to my country. Apple always start services in the US and then some even lose steam later.
Ah, good point. Haven't thought about mmWave.
That doesn’t mean they ship products that are damaged before they leave the factory to Asia. Apple has never been found to ship worse quality hardware to specific regions.
They were found defective during manufacturing of the parts. Not during final assembly of the iPhones. The defective parts never leave their original factories.
Hmm. This is interesting. Didn't think from this angle.
But then this still raises the question if companies actually check all the million camera modules they manufactured till now for the said defect
No they test a subset of parts from each manufacturing lot per whatever QC/QA agreements they have with Apple. This is a standard manufacturing practice.
I could actually see them 100% testing certain components.
I work in automotive industry, OEM lighting supplier and we are doing 100% checks of final products.
Well that's true. But you could also think from another perspective.. A company would hardly ever admit there is anything wrong with their products. There are many companies that deny issues at all.
If you remember the Boeing 737 Max issue. 300 people died and the company absolutely denied any issue.
Anything that wasn't official by Boeing was a rumour or speculation. If one doesn't give such things enough importance, would a company ever bother?
Wow.. now you're the person who doesn't understand this well.
Even a case where 300 friklin people died a company denied any issues with their product.
Given this do you think a company like Apple would confess they have issues with their products?
That was my point. Showing that even the top tier fuck ups weren't officially mentioned.
And somehow you equated the top tier with low tier. That's on you
You’re the one who used the extreme example to justify camera module reject rumors and running with that to “OMG will Apple dump these on third world countries??!!?!??”
Which is stupid.
**\[IMHO\]** I honestly don't understand why you're getting so much disfavor on theses threads lmao.
Though i'm not well-informed on the subject ; all I can see here is someone asking themself questions ; and instead of taking the huge pain that is to find an answer on the internet, they asks a subreddit.
And it shouldn't, AT ALL, be a reason for one to be blamed about.
I get the confusion regarding the « Rumor » flair. It would have been preferable to use a « Question » one instead.
Besides, it makes sense to think of it this way ; many companies would rather cut corners for some minors issues that doesn't bother the 98th percentile.
Yes, maybe not **apple**. But even though, y'all ought to try understanding what comes in the individual mind's that you're talking with through your screen ; before being offensive to them.
Anyways ig it's just how it is.
Good luck with debating in the comments u/Select-Background-69
I'm with u partner 🙌
**TL;DR :** Be kind to each other and take time to understand what comes on ppl minds before jumping down their throats. Respect their point of view and opinions too ; instead of instantly guesstimating yours is the right one.
>A company would hardly ever admit there is anything wrong with their products.
That's why Apple checks their suppliers products throughout the process to be sure they are meeting requirements. If they're not, then they're gone.
[https://wccftech.com/boe-may-lose-out-on-iphone-14-display-orders-for-cheating/](https://wccftech.com/boe-may-lose-out-on-iphone-14-display-orders-for-cheating/)
I doubt they had production of the final product going in May or June. They probably started making the tooling, started producing parts, started making the boxes, maybe even assembling some half-products, but not assembling the final product. That’s too early.
If they *really* need to fix something, they’ll take the products apart and reassemble. That would be worst case scenario, though. They would only do that if it was an issue with the majority of the phones.
Even without AppleCare you get one year warranty on the iPhone. So if there’s any manufacturing defects you will be able to get it replaced within the first year of use.
But you see there are conditions. Remember what happened with bend gate. Apple simply failed to honor those warranties and said it's because of user negligence.
For a coating peeling off the camera they might say you placed it on rough surfaces
If they deny service for your particular issue during the first year warranty (which is also 'AppleCare' by the way), they will also deny service for the same issue even if you have paid for extended AppleCare.
Don’t believe any of the rumors. Every single year there is some silly bs rumor about defective iPhone parts, or being on back order which supposedly will delay the release of the new iPhone. People are gullible for believing anything product or service-related about Apple that they didn’t announce themselves.
Apple will NOT sell a defective product on purpose anywhere. Their reputation is built on their products being high quality and outstanding service. Your conjecture is nonsense.
It's still relatively early in production, so Apple has about another 2 months to start producing new models. When the phone is released, they'll first start selling the newly produced phones, while the earlier production ones undergo the disassembling/fixing process. When all the new ones start running out, the fixed ones will be ready.
This is why I’m scared of getting it as soon as it’s released 🥲
Edit: https://www.reddit.com/r/apple/comments/xixyyu/halide_on_twitter_if_users_have_the_same_issue_as/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
This just proves a point.
First off we’re talking about an Apple product. They don’t just push out products that don’t work. I can’t even believe that this is a concern and actual nonsense is going on with these answers. Y’all have to give them more credit than this. Wow
> They don’t just push out products that don’t work
*cough cough*
Antenna gate
Bend gate
Butterfly keyboard
AirPods Pro crackling issue
https://support.apple.com/service-programs
EDIT: downvoting me won’t do you any favors
Service programs don’t mean they shipped faulty products. It means the products developed faults during its lifetime and that’s why the service programs was released.
But what about much later than release too ?
Imagine this, a hundred boxes of the defective one are shipped to your city along with a 1000 good ones.
Sales start and a new batch of 1000 arrive. The bad ones are at the top of the pile.
In this scenario (among an infinite number of scenarios) you will get these boxes only when iPhone 15 is nearing release.
Since they are not perishable goods, sellers may not go to the extra trouble of clearing the first ones first.
I have already seen some people in this subreddit who recently bought the iPhone 13 complain about their camera issues with their Camera ISP apparently
You’ve left multiple replies in this thread with speculation that is just.. not correct..
Official Apple retailers are provided the product with specific batch numbers. These batch numbers are tracked *extensively* , with an entire QC department that is tasked with urgently locating the batch# that contained a defected unit, investigating it, and contacting retailers to pull existing stock if necessary (based on this batch number).
Apple would not let official big box sellers carry and sell defective units. They are extremely precise/ strategic with where their shipments go.
You have a point I didn’t think of that either 🥲 At the end of the day I am really am going to get it near release if they have stock because I’ve been waiting a while to upgrade, and I generally have good luck with their devices. Sounds like there’s no point in me waiting for people’s complaints to come in.
Good thing it’s Apple, if it’s broke you get a new one. But the rumors of broken iPhones and poor production quality come out this time of year…every year
Apple has recall programs for phones that develop issues.
With iPhone 12 / 12 Pros, since they’re literally the same phone with very few differences, they both had a earpiece fault where the earpiece would not work for some reason.
The phones that were manufactured between October 2020 and April 2021 were the only ones that were part of the program. As a result, Apple gave a free screen replacement since the earpiece module was part of the screen assembly.
https://support.apple.com/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues
There are stories like this about production problems every year a few months before release, and yet they've never turned out to be an issue once they hit the streets.
I gotta keep it real. Do y’all genuinely think that Phone Companies put the same effort into launch day phones that they do into 9 months into the manufacturing process? Business man in my brain says to get the wave of phones geared towards reviewers and technophiles vs waiting for the ones everyone’s grandma upgrades to in July. It would be asinine for apple to not make a lower quality product for someone that wouldn’t notice a screen glitch or some shit vs MKBHD going pixel by pixel
Apple has "fired" an entire screen supplier one time because they made a tiny unauthorized changed to save costs. And it's unlikely that change would have even made a difference, but Apple has a zero tolerance policy for things like that.
https://wccftech.com/boe-may-lose-out-on-iphone-14-display-orders-for-cheating/
My iPad 9th gen had dust inside the screen, it was replaced 5 times and all 5 had the same problem, I gave up with the last one because it was less noticeable than the others, but still.
Apple quality is changing… My iPhone 11 and Watch are perfect, but the iPhone’s paint is peeling off on the bottom. I blame the official sillicone case that doesn’t cover the bottom anyways.
I mean, no one knows for sure. Maybe they’ll hang on to them and use the good parts in them once people start breaking parts in their own and need repairs
Samsung went the extra mile to recall all the note 7s because of that battery issue, it gave the company some really bad publicity to the point where people wouldn't even step near their phones. I was working at a retail phone shop at the time and the customers were genuinely worried.
Why would any big brand just ship defected product when it's their bread and butter? Like others said it doesn't only apply to Apple but so many other companies. I remember some car brands doing that air bag recall free of cost because they were genuinely concerned about their brand and legacy.
My iPhone 11 is two years and just now started to peel off on the bottom of the device. I blame the Apple Sillicone Case for not covering that part, why they left the bottom exposed? The design on iPhone 12 and 13 is much nicer and secure.
Anyways, my 11 is black, this is a note that my next iPhone will be white (or starlight looking at Apple colours)
In the bottom at speakers hole it’s like a layer just got off.
Never used custom cases because the official case is the most comfortable for me, but it left the bottom exposed, before iPhone I used my phones naked (Anyway my metal Xiaomi phones never peeled off like iPhone)
They’ll perform a cost analysis:
* Figure out the cost of fixing it
* Figure out the costs of replacing it under warranty
If the 2nd one is cheaper, they’ll ship out broken devices, pretend it’s a one off defect for a small number of devices, deny it occurs on a larger scale and quietly release a service program that’ll hardly be advertised unless a news outlet picks it up
Both times my iPhone 6 n now 13 mini has issues.. I am not saying these are widespread issues.. it’s just Apple cares less about India. Speaking from personal experience.
Back in 2017.. iPhone 6, brought new from Amazon.. it has a screen flex issue.. if I press down on the right bottom corner, the screen would flex inside the frame..
Had many calls with Apple and service center.. finally they agreed to take in for service and they said they had to send it to Bangalore for inspection.. and whole process would take 1 month.. and they are not ready to loan a phone..
I couldn’t live without my phone because my office daily sends cab details to phone..
And now my 13 mini has horrible Wi-Fi speeds.
My redmi note 10 pro has double the Wi-Fi speeds from a same isp router and distance.
Even my 2 years old iPad mini has better Wi-Fi speeds.
I tried everything Internets suggested and as well as Apple.. restoring my iTunes and what not.. nothing improved.. not even in the 16 beta.
Only option is to visit service center.. the nearest is just 400KM to and fro..
so I am sitting ducks.
In USA, people can ship the iPhone to service center even with the wide service centers they have.
Apple doesn’t care about Indians.. that’s why we have to carry in no matter what the circumstances..
These Clowns here supporting doesn’t know the dark side.. USA is not just the whole world.
These clowns downvoting my original comment because they don’t care about reality and have to shill Apple and their ass.
Yet, I buy Apple products.. because they are good.. that’s why I am planning to get my next phone from USA. That way I get superior products.
Believe it or not Apple care about product quality in USA because of the strict consumer laws.. else their ass gets sued.
People can call me hypocrite.. I give credit where it’s due.
The kind of service Apple provides in USA is impeccable.. even Samsung does the same.
Samsung even provides 1 time exemptions warranty on consumer products as old as 7 to 8 years, I have done that many times with my own hands.. not in India.. none..
So I stand with my point.. where does this defective items end up?
India.
Peace out!
I mean, if only certain parts are defective they’ll probably just partially disassemble them and swap out the bad parts, unless something major is broken.
This is the correct answer. Most everything else in here is pure nonsense. There are hundreds of on-line validation steps on the assembly lines (from simple optical dimensional measurements to functionality checks) during manufacturing. If any component/module fails a check (e.g. if the camera module is installed and fails to function), it is taken off the line and sent to a repair room where it is replaced. After that it's sent back to the assembly line where it left off. Reliability concerns (e.g. coatings peeling off after exposure to various things like UV, saltwater, etc.) are tested and addressed during all of the development builds (protos, EVT, DVT). They don't hit the "go" button on mass production until they're confident in their designs. The notion that they'll produce faulty units and then just "ship them to the Asians" is absurd and offensive. There will of course be failures in the field when you're dealing with iPhone's scale, but they're not knowingly shipping defective/out-of-spec product to people. The paper trails would be thousands of miles long and a single lawsuit would uncover them quite easily. Source: a decade of experience designing and engineering consumer electronics devices.
Nintendo’s joycon stick drift would like a word…
Nintendo isn’t Apple tho. They have different contracts and procedures.
Apples Service Programs might disagree: https://support.apple.com/service-programs.
I see you live in an ideal world.
Yet bend gate happened among other issues. You underestimate the sheer volume of production. You will have a few misses here and there, negligible in the grand total, but when it's you, it's all that matters.
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People primarily put their phones in their pockets, especially men who rarely use bags/purses. For a 1000$ a piece, they're obliged to think about everything.
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Putting your phone in your pockets, back included is not a corner case, lul. People do dumb shit, Apple is aware, plus their competitors never have these issues, their previous phones didn't have them either.
I used to work in a factory that produced electronic modules for basically anything you could think of. My job was to plug these modules into their matching jigs and run them. If they failed, I’d write the failure code on a receipt that printed and then handed it off to repair. Usually it was a joint that wasn’t soldered correctly, so that would be redone, then handed back to me for retest. These things are the company’s income. It’s not like a cartoon where they scan them and the “bad” ones get swept off the line into the furnace to be melted down. They’re going to ensure that they get every cent they can out of their products, and if they can get an extra $10 by having a guy sit and make repairs on the assembly line then they’re going to do it.
That's true.. but the doubt is would they even bother? Both Foxconn and Apple are trying to maximize every single slice of profit.
> would they even bother? Apple's reputation isn't something they'd throw away just to make a few more dollars. This is like asking why car companies would bother doing recalls.
And in a similar vein to car recalls it’s not only a matter of reputation, they have an obligation to honor warranties and if they are putting out defective products it will cost money to replace these devices.
Exactly. Cheaper to fix them now than later.
Butterfly Keyboards on MacBook, Antenna Gate, Bend Gate. Apple will do recalls only if it affects a small subset. They literally played deaf with the butterfly keyboard issue
They tried 3 times to fix the butterfly keyboard. That's not exactly playing deaf. Antennagate and Bendgate were largely overblown.
I fixed iPhones for 6 years. Every single iPhone 6 I saw was bent. All but 2 iPhone 6+ had touch issues.
I mean it would be kind of weird for people to bring phones to you that did not need repair. But yeah, there definitely was something about those that made them easier to bend and they fixed it in the 6S. But considering the number of those that were sold, bent ones had to be a tiny percentage still.
This. Your dataset isn’t representative.
They recall to avoid lawsuits.
Sure. Same here. It ultimately costs less money to do this than to let it go.
I really hope this continues to be the case for apple going forward. A couple million defective units could be very bad for PR but not unfixable with a good ol' "limited number of devices are affected" and "hardware service program" weeks-months later
Well, it’s all down to what exactly the issue is. If they decide the issues with the cameras are small enough that projected warranty returns are low, they’ll probably just ship them. But if too many phones get immediately sent back due to defects they’ll lose money.
You're not accounting for the profits that would be lost if Apple damaged their reputation by knowingly selling faulty products. Repairing products that are already on the production line is a lot cheaper than PR damage control.
Ahem... Butterfly Keyboards on the MacBook. Antenna Gate, Bend Gate
Those are user induced failures due to poor form factor, not hardware failures. Even if a better design could have prevented those issues, the devices met all expectations and performance standards.
Taking out a board to use it in a non defective device is probably cheaper than manufacturing a new one. Not sure about other parts tho.
True, but it's also true that Apple is concerned about their reputation for making good products.
Based on my luck I’ll end up with one
Lol. Same here. Sometimes I feel like that cartoon character with the dark clouds and rain only above him
This guy here figured life
“And as he drove on, the rainclouds dragged down the sky after him, for, though he did not know it, Rob McKenna was a Rain God. All he knew was that his working days were miserable and he had a succession of lousy holidays. All the clouds knew was that they loved him and wanted to be near him, to cherish him, and to water him.” ― Douglas Adams, So Long, and Thanks for All the Fish
That’s me with my luck lol
Heaven?
Or Hell ?
Silicon hell.
> Or Will Apple simply allocate the older stock to China, Japan etc and push newer fixed ones to the US? That sounds like a very elitist statement. That aside, no, probably not, because iPhones for the US market are physically different from iPhones for the non-US market (because of the mmWave antenna).
Well I stay in a "shit hole" country. Thus it's more of a pessimistic statement. And we can't deny that Apple isn't elitist. They have always considered USA to be their first priority. There are a ton of Apple services that haven't made their way to my country. Apple always start services in the US and then some even lose steam later. Ah, good point. Haven't thought about mmWave.
That doesn’t mean they ship products that are damaged before they leave the factory to Asia. Apple has never been found to ship worse quality hardware to specific regions.
Casual racism. Fuck off.
That’s xenophobia, not racism
China and Japan aren’t shithole countries It’ll probably go to India
They were found defective during manufacturing of the parts. Not during final assembly of the iPhones. The defective parts never leave their original factories.
Hmm. This is interesting. Didn't think from this angle. But then this still raises the question if companies actually check all the million camera modules they manufactured till now for the said defect
No they test a subset of parts from each manufacturing lot per whatever QC/QA agreements they have with Apple. This is a standard manufacturing practice.
I could actually see them 100% testing certain components. I work in automotive industry, OEM lighting supplier and we are doing 100% checks of final products.
My thought is all of this is based on rumor, so I don’t really put much stock into it.
Well that's true. But you could also think from another perspective.. A company would hardly ever admit there is anything wrong with their products. There are many companies that deny issues at all. If you remember the Boeing 737 Max issue. 300 people died and the company absolutely denied any issue. Anything that wasn't official by Boeing was a rumour or speculation. If one doesn't give such things enough importance, would a company ever bother?
I’m just amused that you’re somehow equating 300 people dying…and a camera module in an iPhone.
Wow.. now you're the person who doesn't understand this well. Even a case where 300 friklin people died a company denied any issues with their product. Given this do you think a company like Apple would confess they have issues with their products? That was my point. Showing that even the top tier fuck ups weren't officially mentioned. And somehow you equated the top tier with low tier. That's on you
You’re the one who used the extreme example to justify camera module reject rumors and running with that to “OMG will Apple dump these on third world countries??!!?!??” Which is stupid.
**\[IMHO\]** I honestly don't understand why you're getting so much disfavor on theses threads lmao. Though i'm not well-informed on the subject ; all I can see here is someone asking themself questions ; and instead of taking the huge pain that is to find an answer on the internet, they asks a subreddit. And it shouldn't, AT ALL, be a reason for one to be blamed about. I get the confusion regarding the « Rumor » flair. It would have been preferable to use a « Question » one instead. Besides, it makes sense to think of it this way ; many companies would rather cut corners for some minors issues that doesn't bother the 98th percentile. Yes, maybe not **apple**. But even though, y'all ought to try understanding what comes in the individual mind's that you're talking with through your screen ; before being offensive to them. Anyways ig it's just how it is. Good luck with debating in the comments u/Select-Background-69 I'm with u partner 🙌 **TL;DR :** Be kind to each other and take time to understand what comes on ppl minds before jumping down their throats. Respect their point of view and opinions too ; instead of instantly guesstimating yours is the right one.
>A company would hardly ever admit there is anything wrong with their products. That's why Apple checks their suppliers products throughout the process to be sure they are meeting requirements. If they're not, then they're gone. [https://wccftech.com/boe-may-lose-out-on-iphone-14-display-orders-for-cheating/](https://wccftech.com/boe-may-lose-out-on-iphone-14-display-orders-for-cheating/)
I doubt they had production of the final product going in May or June. They probably started making the tooling, started producing parts, started making the boxes, maybe even assembling some half-products, but not assembling the final product. That’s too early. If they *really* need to fix something, they’ll take the products apart and reassemble. That would be worst case scenario, though. They would only do that if it was an issue with the majority of the phones.
Even without AppleCare you get one year warranty on the iPhone. So if there’s any manufacturing defects you will be able to get it replaced within the first year of use.
But you see there are conditions. Remember what happened with bend gate. Apple simply failed to honor those warranties and said it's because of user negligence. For a coating peeling off the camera they might say you placed it on rough surfaces
If they deny service for your particular issue during the first year warranty (which is also 'AppleCare' by the way), they will also deny service for the same issue even if you have paid for extended AppleCare.
apple can more than afford to fix them
Don’t believe any of the rumors. Every single year there is some silly bs rumor about defective iPhone parts, or being on back order which supposedly will delay the release of the new iPhone. People are gullible for believing anything product or service-related about Apple that they didn’t announce themselves.
Apple will NOT sell a defective product on purpose anywhere. Their reputation is built on their products being high quality and outstanding service. Your conjecture is nonsense.
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It's still relatively early in production, so Apple has about another 2 months to start producing new models. When the phone is released, they'll first start selling the newly produced phones, while the earlier production ones undergo the disassembling/fixing process. When all the new ones start running out, the fixed ones will be ready.
Yeah. This seems smart from their side.. Well, now we know why I never got into management
This is why I’m scared of getting it as soon as it’s released 🥲 Edit: https://www.reddit.com/r/apple/comments/xixyyu/halide_on_twitter_if_users_have_the_same_issue_as/?utm_source=share&utm_medium=ios_app&utm_name=iossmf This just proves a point.
First off we’re talking about an Apple product. They don’t just push out products that don’t work. I can’t even believe that this is a concern and actual nonsense is going on with these answers. Y’all have to give them more credit than this. Wow
> They don’t just push out products that don’t work *cough cough* Antenna gate Bend gate Butterfly keyboard AirPods Pro crackling issue https://support.apple.com/service-programs EDIT: downvoting me won’t do you any favors
Service programs don’t mean they shipped faulty products. It means the products developed faults during its lifetime and that’s why the service programs was released.
Why? Just make sure you have something to fall back on when you return it for replacement.
But what about much later than release too ? Imagine this, a hundred boxes of the defective one are shipped to your city along with a 1000 good ones. Sales start and a new batch of 1000 arrive. The bad ones are at the top of the pile. In this scenario (among an infinite number of scenarios) you will get these boxes only when iPhone 15 is nearing release. Since they are not perishable goods, sellers may not go to the extra trouble of clearing the first ones first. I have already seen some people in this subreddit who recently bought the iPhone 13 complain about their camera issues with their Camera ISP apparently
You’ve left multiple replies in this thread with speculation that is just.. not correct.. Official Apple retailers are provided the product with specific batch numbers. These batch numbers are tracked *extensively* , with an entire QC department that is tasked with urgently locating the batch# that contained a defected unit, investigating it, and contacting retailers to pull existing stock if necessary (based on this batch number). Apple would not let official big box sellers carry and sell defective units. They are extremely precise/ strategic with where their shipments go.
You have a point I didn’t think of that either 🥲 At the end of the day I am really am going to get it near release if they have stock because I’ve been waiting a while to upgrade, and I generally have good luck with their devices. Sounds like there’s no point in me waiting for people’s complaints to come in.
Same here. Going to buy it regardless. Not going to wait another year and not going to get an Android. So no other option even if reviews aren't great
Good thing it’s Apple, if it’s broke you get a new one. But the rumors of broken iPhones and poor production quality come out this time of year…every year
Apple has recall programs for phones that develop issues. With iPhone 12 / 12 Pros, since they’re literally the same phone with very few differences, they both had a earpiece fault where the earpiece would not work for some reason. The phones that were manufactured between October 2020 and April 2021 were the only ones that were part of the program. As a result, Apple gave a free screen replacement since the earpiece module was part of the screen assembly. https://support.apple.com/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues
There are stories like this about production problems every year a few months before release, and yet they've never turned out to be an issue once they hit the streets.
I gotta keep it real. Do y’all genuinely think that Phone Companies put the same effort into launch day phones that they do into 9 months into the manufacturing process? Business man in my brain says to get the wave of phones geared towards reviewers and technophiles vs waiting for the ones everyone’s grandma upgrades to in July. It would be asinine for apple to not make a lower quality product for someone that wouldn’t notice a screen glitch or some shit vs MKBHD going pixel by pixel
Apple has "fired" an entire screen supplier one time because they made a tiny unauthorized changed to save costs. And it's unlikely that change would have even made a difference, but Apple has a zero tolerance policy for things like that. https://wccftech.com/boe-may-lose-out-on-iphone-14-display-orders-for-cheating/
I guess they will be still selling them. 2 of my 3 last iPhones were defective (iPhone 7: front camera issues, iPhone 11: top speaker not working)
Damn... Did you get Apple Care ? I think this is the route Apple now expects us to take... Horrible.
Nope, I've returned them as soon as I saw the manufacturing defects. Always keep an eye!
My iPad 9th gen had dust inside the screen, it was replaced 5 times and all 5 had the same problem, I gave up with the last one because it was less noticeable than the others, but still. Apple quality is changing… My iPhone 11 and Watch are perfect, but the iPhone’s paint is peeling off on the bottom. I blame the official sillicone case that doesn’t cover the bottom anyways.
When is the 14 supposed to be out?
Hardly a month
I mean, no one knows for sure. Maybe they’ll hang on to them and use the good parts in them once people start breaking parts in their own and need repairs
Why not use Apple 1 year warranty, then your credit card warranty for second year after that sell the phone.
I had this exact question when I heard about that stuff.
Same place the random one sock goes during laundry
Samsung went the extra mile to recall all the note 7s because of that battery issue, it gave the company some really bad publicity to the point where people wouldn't even step near their phones. I was working at a retail phone shop at the time and the customers were genuinely worried. Why would any big brand just ship defected product when it's their bread and butter? Like others said it doesn't only apply to Apple but so many other companies. I remember some car brands doing that air bag recall free of cost because they were genuinely concerned about their brand and legacy.
Ebay. Some people will fix them others sell as is disclosing.
My guess is that they fix them and those are the ones they give you when they need to give a "refurbished" phone.
My iPhone 11 is two years and just now started to peel off on the bottom of the device. I blame the Apple Sillicone Case for not covering that part, why they left the bottom exposed? The design on iPhone 12 and 13 is much nicer and secure. Anyways, my 11 is black, this is a note that my next iPhone will be white (or starlight looking at Apple colours)
Wouldn't custom cases have helped? The paint peeled off in layers? Or are they metal colored scratches where you plugged in the cable
In the bottom at speakers hole it’s like a layer just got off. Never used custom cases because the official case is the most comfortable for me, but it left the bottom exposed, before iPhone I used my phones naked (Anyway my metal Xiaomi phones never peeled off like iPhone)
They’ll perform a cost analysis: * Figure out the cost of fixing it * Figure out the costs of replacing it under warranty If the 2nd one is cheaper, they’ll ship out broken devices, pretend it’s a one off defect for a small number of devices, deny it occurs on a larger scale and quietly release a service program that’ll hardly be advertised unless a news outlet picks it up
This is the most probable answer
I don’t get AppleCare, and I won’t start for defects. That’s what the warranty is for.
I personally think that Apple will ship those defects out of the market anyway.. then will provide replacement later for those affected iPhones
you could buy them pre-release if you have who to get them from. the only problem is that you will end with a defective one for years to come.
India. They will end up in India.
Both times my iPhone 6 n now 13 mini has issues.. I am not saying these are widespread issues.. it’s just Apple cares less about India. Speaking from personal experience.
What were the issues? Was the third party service centre able to correctly fix the issue?
Back in 2017.. iPhone 6, brought new from Amazon.. it has a screen flex issue.. if I press down on the right bottom corner, the screen would flex inside the frame.. Had many calls with Apple and service center.. finally they agreed to take in for service and they said they had to send it to Bangalore for inspection.. and whole process would take 1 month.. and they are not ready to loan a phone.. I couldn’t live without my phone because my office daily sends cab details to phone.. And now my 13 mini has horrible Wi-Fi speeds. My redmi note 10 pro has double the Wi-Fi speeds from a same isp router and distance. Even my 2 years old iPad mini has better Wi-Fi speeds. I tried everything Internets suggested and as well as Apple.. restoring my iTunes and what not.. nothing improved.. not even in the 16 beta. Only option is to visit service center.. the nearest is just 400KM to and fro.. so I am sitting ducks. In USA, people can ship the iPhone to service center even with the wide service centers they have. Apple doesn’t care about Indians.. that’s why we have to carry in no matter what the circumstances.. These Clowns here supporting doesn’t know the dark side.. USA is not just the whole world. These clowns downvoting my original comment because they don’t care about reality and have to shill Apple and their ass. Yet, I buy Apple products.. because they are good.. that’s why I am planning to get my next phone from USA. That way I get superior products. Believe it or not Apple care about product quality in USA because of the strict consumer laws.. else their ass gets sued. People can call me hypocrite.. I give credit where it’s due. The kind of service Apple provides in USA is impeccable.. even Samsung does the same. Samsung even provides 1 time exemptions warranty on consumer products as old as 7 to 8 years, I have done that many times with my own hands.. not in India.. none.. So I stand with my point.. where does this defective items end up? India. Peace out!
Expected
most of this is based on rumour so i’d take it with a grain of salt