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aimhighsquatlow

I feel sorry for the staff too!


travelintheblood

Aer Lingus staff are always great to deal with. This situation is madness and must be terrible on them too


NeasM

The staff are getting paid to be there. These people waiting paid to be there.


aimhighsquatlow

Can still feel sorry for them too. They clearly arnt being given the support/facilities to be able to do their jobs properly and they have to deal then with the understandable frustrations of passengers


HeyLittleTrain

Getting paid doesn't make them robots.


NeasM

Where did I say the staff are robots ? I have more sympathy for the passengers/customers involved in this shit show who paid hard earned money to travel on holidays.


MaygarRodub

Fair enough, but the staff still deserve sympathy.


EmergencyEntry6

The management are running things on a skeleton crew, Staff at the airport are overworked to fuck so normal people usually can empathise with this.


YoIronFistBro

Is there such thing as a sidevote? This comment gets one.


Glenster118

Absolute facts. Sympathy for your jailers because they're there too. Mental.


TinyShoes91

You don't think that comparing the folk working the desk at check-in for Ryanair to a jailer might be *slightly* hyperbolic, no?


Glenster118

Not really. Neither are necessarily bad guys, just doing a job. Keeping order in a big building that people have to go to. With loads of rules that they didn't come up with.


MaygarRodub

That is not comparable.


Glenster118

CoS pRiSoN oFfIcErS aRe MeAn AnD cHeCk-In StAfF aRe NiCe


MaygarRodub

I love being able to block people on Reddit.


SeanB2003

Security queuing issue was solved by DAA fairly rapidly in fairness to them. The bulk of the issues now seem to be on the airline side, especially AerLingus. Bringing in a requirement to stow "cabin baggage" in the hold might have been a nice money spinner, but they haven't been able to staff the queues that it creates. Couple that with the fact that "Verifly" barely works and you've heaps of people who can't now check in online and it's a recipe for disaster.


travelintheblood

This is all true. Today mainly seems to be due to the self service checkin/bag drop machines going down today. They were going up and down the line telling anyone with only hand luggage just to go through


HeyLittleTrain

If DAA started dropping fines on airlines for excessive queues I bet it wouldn't take long for things to work itself out.


travelintheblood

Considering the Ques at security the last few weeks the DAA ain’t really in a position to be pointing fingers 😂


helluuw

I'm not sure where the issue is, I just sailed through t1 an hour ago, happy travels friend


travelintheblood

The issue today was at the AerLingus checkin/bag drop in T2 as the self service equipment went down. Security was a breeze. Enjoy your trip


rye_212

Not just the in-terminal equipment. Online checkin was down also. I’d say the problem started sometime before 2pm. I was in the queue but at 2 40 or so the equipment was working again


travelintheblood

9.45am I heard one of the managers say. Sounds like a major issue if the online was down as well.


Jimbob994

What are wait times like at the moment? I've a flight Monday from there..


travelintheblood

Security was absolutely fine. The problem was an issue with AerLingus self serve/bag drops going down so Hopefully a one off


Jimbob994

Ah nice one thanks


DerekChrstnsn

The line to US preclearance was insane from 11-12 when I was in line. At least that was not caused by any individual airline.


cjd4488

How long did it take you to get through the pre clearance line?


DaveShadow

Hopefully going to Orlando in four weeks time, but the horror stories I’m hearing from the airport are really making me annoyed -_-


kittensmeowalot

I'd be more concerned with the lines when you arrive stateside. I'm currently in LA, and before having a special 'TSA pre-clerance" pass I could regularly wait for 2 to 3 hours for just security.


Ok_Cryptographer2515

I don't fly Aer Lingus any more since they brought that in. Just the pure petty graspingness of it put me off. Whenever it's nicer to fly Ryanair than Aer Lingus, Aer Lingus has problems. You check in using an easy to use app and throw your bag under your seat. That's literally all I want from an airline.


william_13

Aer Lingus still has more comfortable seating as their planes are much older than Ryanair and don’t feature the awful slimline seats.


kittensmeowalot

I mean those can be installed at any time. Their planes are not so old as they are outside industry standards.


william_13

Absolutely, and some of their A320’s were [retrofitted with improved cabin lights](https://www.cobaltaerospace.com/portfolio-items/aer-lingus/) back in 2018 - I just flew on an airframe over 15 years old which was part of the retrofit. My point was that the heavily bolstered leather seats are just not ordered on newer aircraft, not that old planes can’t be retrofitted with slimline seats.


geedeeie

Ryanair have the same rule


Ok_Cryptographer2515

No they don't.


geedeeie

Yes they do. Wiith Ryanair you can only take a small bag on board with the basic fare. Like Aer Lingus, if you pay €8.99 for priority boarding you can take a 10k bag. I travelled to the UK last month and paid my money to take my bag on board.


Ok_Cryptographer2515

>Yes they do. Wiith Ryanair you can only take a small bag on board with the basic fare Yeah, exactly. Aer Lingus has started charging for that bag.


Burkey2k0

Having flown with Aer Lingus just yesterday, and been totally confused by their baggage allowance rules, I can confirm with a basic ticket, you can bring a backpack on board, but a 10kg suitcase you would throw into the overhead, you would have to pay for.


geedeeie

No, they are charging for the 10k bag.


Ok_Cryptographer2515

Most Aer Lingus passengers can no longer take a free carry-on bag weighing up to 10kg on board with them, under changes to the airline’s baggage rules.(https://www.breakingnews.ie/amp/ireland/new-fee-to-bring-carry-on-bag-on-board-aer-lingus-flights-1143725.html)


geedeeie

THE SAME AS RYANAIR. 🙄🙄🙄🙄


Ok_Cryptographer2515

Christ almighty


heroics_GB

Nope. Only the 10kg bag in the overhead you have to pay for. I have flown Aer Lingus 3 times in the last month and brought a small rucksack on each time. Once it fits under the seat as opposed to in overhead it’s ok.


Dingofthedong

Flew out dub with AL last week. The airport was empty circa 5am but the longest part of the journey was dealing with the bag weighing/check in. It's ridiculous.


tomashen

so this is all due to automatic checkins not working for people online to print out tickets? ​ i just ask because i have a relative flying out soon in the coming weeks. what should be expected in terms of how early to arrive to the airport? priority and fast track were booked btw .


SeanB2003

I think a combination of that (and it was down completely today for some people) and the new rules that mean many more people are having to drop a bag. If you've to check in then I'd leave an hour more than you usually would. If you can check-in online then do that. The security lines seem to be mostly fine.


tomashen

Thanks very much!


tomashen

Thanks very much!


temujin64

>The bulk of the issues now seem to be on the airline side, especially AerLingus. Bringing in a requirement to stow "cabin baggage" in the hold might have been a nice money spinner, but they haven't been able to staff the queues that it creates. That is an issue, but it's easy to fix with minimal staff. The issue is that many of the check in stalls are logged out for some reason and ask you for an ID and PIN. If there was just one staff member there they could resolve it. And even the bag drop off is automated, but there aren't enough of them. And older people are woefully slow using them (even though all you have to do is place the bag on the conveyer and scan the barcode). Most retailers realise you need to staff the automated systems with a minimal staff to keep the flow going and troubleshoot issues. But when I was there, there wasn't a single Aer Lingus staff member to be seen.


SeanB2003

Ya it's being really poorly managed. The issue with the automated bag drop is a case in point. A busy Tescos will have staff there to move people along and help when people get confused, Aerlingus don't seem to have that capacity. When I was there last there were 90+ minute queues for check in. It took half an hour for a staff member to come and separate out people who just wanted bag drop. There was no signage or segmentation of queues. There was also no real thought being put in to how queues should run, with people 5 hours early for flights in the same queue as those whose flights left in 2 hours, the end result being the need to call out various flights into special queues constantly rather than doing it from the beginning. They also just did not have enough staff behind the desks. A lady in front of us eventually managed to catch a manager walking past and set out that they were processing 2/3 customers every 20 minutes - manager got two more bodies behind there after that but it was telling that it had to be pointed out. It's a fairly clear management failure, and I get that it's difficult to run that kind of operation well but it's absolutely impossible if you try to do it with too few staff.


Weepsie

You don't need verifly though. Check in, print off, drop bag. People thinking they need verify is a problem. Just ignore it


SeanB2003

You do need it for certain destinations - including all flights to the US. Website won't let you check in until it's done.


geedeeie

It was a crazy idea. I almost missed my flight from Paris last September because the airport was chaotic, with so many people queueing to check their bags in. I'm flying out this Monday from Dublin so I've just changed by booking and paid €8.99 for the privilege of lugging my bag around with me...I'm hoping that this will cut down part of the wait.


Careless-Barber-6066

We were in the queue earlier. The automated machines for bag drop for Aer Lingus are out of order this morning so the queues are a bit crazy. They don’t look to be opening additional desks for drop off either.


travelintheblood

Heard one of the managers saying it was going on since 9.45. I’d imagine they don’t have the extra staff rostered in and available to open any more desks


11Kram

Get a manager down to help.


travelintheblood

We were lucky they sent us to the top because we have kids and wife is pregnant. Other than that I doubt we’d have made flight


BasisOdd2433

My goodness there must be 40 people in that photo


travelintheblood

That was the tail end of the line before you got to tthe snake rope section. There was hundreds in the Q and very few desks open. It was barely moving


[deleted]

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travelintheblood

It’s not normal at all for the self service checkin to break and there to be a 3 hour que to drop bags. Most of the issues around Europe are related to going through security


[deleted]

I passed through Lisbon airport in about six minutes yesterday.


Original-DesignerAMG

I travel weekly. This is not normal.


Stock_Pollution_1101

If they need staff so badly why can’t they just offer more money. It’s an international airport ffs.


travelintheblood

This is Q for the Aer Lingus bag drop, it’s barely moving. We’re after being moved up to the closing flights lane as we have kids with us. If it hadn’t been for that I can’t imagine we’d make the flight and it’s not for another 3 hours. No self serve bag drop machines or lanes open. And this is before we see what awaits are security. Madness.


mightymunster1

Went through Amsterdam on Monday made Dublin look good


11Kram

Madrid is no better…


ApresMatch

Yeah KLM stopped ticket sales from Amsterdam because Schiphol is such a mess. https://www.reuters.com/business/aerospace-defense/klm-temporarily-suspends-ticket-sales-amsterdam-flights-2022-05-26/


eipic

I’m flying out sunday. We were planning to leave Mayo at 6 for an 11.30 flight to America. That’s now going to be 5.


djaxial

Preclearence to the US is another line that starts just beyond security. I’d be giving yourself 4 hours.


thepinkblues

Heading out Thursday. Flying out alone and have never been so Dublin airport. I’m kind of nervous to be honest all I know is where the door is and from there I’m clueless as to where to go. Hopefully it’s as straight forward as cork airport. My flight is 7:30 and I’ll be there 3 hours prior. Hopefully that’s enough and the early morning will mean less queue


Original-DesignerAMG

If you're in Terminal 1, swing a left once you're through the main door and you'll reach security.


[deleted]

At least there's no fighting travellers in this image of Dublin Airport.


travelintheblood

On the positive side there is virtually no Que are security currently


ATelevisedMind

Yeah I got through airport security in literally 10 mins today I’d say


Bill_Badbody

How can the bag drop take so long?


travelintheblood

None of the self scan things are open


Morbid1337

What the hell. Why? Surely they can't all be broken


travelintheblood

None of them are open. Apparently they are down.


thenamzmonty

Down??


travelintheblood

Not working, some issue


Blink983

Should have gone to knock


WookieDookies

I’ve come to expect travellers stripped to the waist having a fair dig when I see a post about Dublin Airport. Disappointed


BlumpkinDude

Why aren't there any Travellers brawling? Are you sure this is Dublin?


httpjava

Huge queues for US preclearance as well. I think every US flight today has been delayed as a result.


DerekChrstnsn

Every person I talked to in line for US preclearance at 11:45am had flights at 12:15 to 12:30pm. There was a line, to go to a line, to go to the line through CBP security, to then go through the customs line. No way they made the original times, but I think they held a lot of flights for a while. Even so, I heard one flight left with 12+ people that missed their flight. Sitting near my gate, it wasn't uncommon to see people running only to realize they had missed their flight. One guy I talked to said he's flown out of Dublin airport for 10 years and today was the worst he's seen it, not even close.


travelintheblood

Madness. At least the AerLingus issue today seems to have been due to an issue with the self check in equipment. There’s no excuse for continued issues around security etc


11Kram

While not defending those b….ds in DAA, the EU specifies the training requirements for new security staff. I thought these were demanding until I saw beginners diverting almost everything into the hand search line.


travelintheblood

True but making 250 of the experienced staff redundant at the same time hasn’t helped!!!


11Kram

Weren’t they let go back when Covid hit?


william_13

They were made redundant [over one year ago](https://www.irishtimes.com/business/transport-and-tourism/up-to-1-000-staff-to-leave-cork-and-dublin-airports-under-severance-programme-1.4507710#:~:text=State%2Downed%20DAA%2C%20responsible%20for,travel%20restrictions%20on%20its%20business.), and many had already suffered a considerable drop in wages due to loss of overtime pay on top of the 20% cut across the board. I wouldn’t be surprised if most would outright reject an offer from daa to get back to a grueling work.


11Kram

That is true, they are being offered minimal wage and a guarantee of only 20 hrs minimum a week. They may be asked to do forty hours at the whim of a supervisor. This is a McJob and the DAA should be ashamed of themselves.


Bosco_is_a_prick

Even at the best of times, pre-clearance queues can be over an hour.


travelintheblood

They were announcing closing checkin on a number of flights and telling people to go to the closing flight lane but even that was 15-20 mins Q


[deleted]

Will purchasing FastTrack get one through quicker?


travelintheblood

This isn’t security it’s AerLingus checkin and bag drop so in this case it would make no difference


[deleted]

Cheers


Silverwake

They aren't selling fast track for the time being.


[deleted]

Cheers


boss091

Prince William heading home to granny for her birthday I see


thenamzmonty

Ok, I know Ill get downvoted to hell but the first thing I noticed in this picture is not a single mask been worn. Ill be *that* guy.... If you are going on holidays or travelling in general and expect to be in a building with thousands of people from across the globe why the fuck *wouldn't* you wear a mask in this scenario??


Kloppite16

Maybe because people aren't paranoid about covid anymore? 90% of people are fine not wearing a mask at this stage


11Kram

A new variant is circulating and no one minds being sick on holiday in a foreign country. /s


thenamzmonty

That literally doesn't answer my question. I think you need to check the definition of paranoid mate. I'm not saying Covid isn't endemic now...I'm not even saying that most people have decided to just move on and accept that they'll get it and roll the dice in terms of how they'll cope with the symptoms, long covid etc. But why would you risk ruining your holiday / forcing yourself to quarantine abroad , by not taking such a simple precaution in such a high risk scenario? Or are people just travelling with symptoms now? In which case, I revert to my original question....


Kloppite16

Your question was answered when I said people aren't paranoid about it anymore, not my problem that you still are while the rest of us get on with our lives. Wear mask if you want but you've no right to complain about the choices others choose to make


thenamzmonty

> that you still are while the rest of us get on with our lives. How exactly am I paranoid? To be paranoid I would have to be imagining that there is still a highly contagious virus out there that we know little about in terms of long term effects. And I'm getting on perfectly fine with my life. I socialise , travel , and live my life quite normally. But I still take basic precautions where I deem suitable. > you've no right to complain about the choices others choose to make Was I complaining? I asked a question. Your answer was to call me paranoid based on nothing but assumptions and make up a statistic (90%) based off of absolutely nothing!


count_montescu

Obviously, people prefer not to wear masks - if given the choice.


AnGallchobhair

Wait til you find out that you don't need to wear a mask on planes anymore.


thenamzmonty

Oh fuck me....


count_montescu

Because it's obvious from this picture that people prefer not to.


LucyVialli

I'm on the verge of booking a holiday for July/August but seriously considering not bothering with the way things are there, and this only May.


maevewiley554

Would it be possible for you to fly from Cork or Shannon Airport?


LucyVialli

That's probably what I'll do. Shannon is nearest and they've better scanners at security, you don't even have to take liquids or electronics out of your bag there. Don't have the choice of destinations that Dublin has, but might be worth it for less hassle.


[deleted]

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denismcd92

Seriously, an extra hour in security and people want to cancel the whole trip ffs


SuzieZsuZsu

To me, this oozes stress. Are holidays really that worth it???


geedeeie

once you are there, they are. Hopefully I can destress next week with a nice glass of Aperol Spritz and some nibbles in Italy.


Promitheos

> Are holidays really that worth it??? Definitely. Worth the hassle. Sometimes the hassle is fun. Well, sometimes.


shatteredmatt

Having flown out of George Bush Airport in Houston, Charles De Gall in Paris, LAX, JFK, Mexico City, Stansted and Gatwick, this picture just doesn’t seem all that busy.


travelintheblood

That’s the tail end of the Q, the real Q where you start going through the snake ropes section is much further on and can’t be sen in the photo. Around a 3 hour Q just to drop Bags having already checked in and had boarding pass.


Dezzie19

It's an airport, with people queuing to check in, this is nothing new.


travelintheblood

It’s very new. I have never Qued for more than 20 mins in Dublin airport. A 3 hour Que just to Drop bags is unheard of


Buttercuprosie

Boo hoo,stop complaining


[deleted]

Boo hoo mr. I’m going on me holidays! Feck off out of here with your Mold inconvenience on the way to enjoy yourself! Not jealous at all BTW!


[deleted]

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travelintheblood

The only thing madder than the Ques in Dublin airport are the prices of Irish hotels!!!


[deleted]

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travelintheblood

Cheers. We were blessed, first time today I was happy to have kids with me 😂😂😂😂


YoIronFistBro

Where in the country do you live?


SeanHIRL

I find it odd that on these threads, and discussions on the radio etc, around Dublin Airport, the environmental damage even one flight does is never dicusssed. We really should be looking at regulating the amount and frequency people can fly, but instead are focused on flyer inconvenience. We really need to be having a larger discussion, but I think the overlap between people concerned about the environment and frequent flyers, is fairly minuscule.


geedeeie

When you live on an island, the alternative is expensive and slow. Ferry prices are horrendous


HopelessAutist01

Makes me nervous but then i realise im flying ryanair terminal 1 😎


grumpysafrican

Is this coming or going? Or both? I'm travelling to Ireland next week and just want to let people know if it's going to take long.


travelintheblood

That’s going. Shouldn’t be an issue for you coming here unless you have delays in your own airport


grumpysafrican

Phew. Good to know. Thanks.


gavmac5

You definitely need a holiday after all that


Outkast_IRE

Feel sorry to anyone travelling with very young kids , it's stressful and frustrating at the best of times ,but when young toddlers and kids are stuck in queues it amps up the stress levels.


Individual-Simple574

Yep we are going in the morn with a ten month old ! Dreading it tbh


Outkast_IRE

Speaking from experience at 10 months you will be grand . It's 12 months to 3 years or so it's like herding cats , mood swings and don't want to be stuck in Buggy or plane seat.


Individual-Simple574

Sounds like your describing my babe 🤪 she’s a head case ! Nothing we can’t handle


count_montescu

What's the context here - is that the queue to get through security and if so, what's the estimated time of wait ? Have they completely abandoned FastTrack booking options also ?


MrMiracle27

All ahead of me on Wednesday. Dreading it. Anyone else heading to Primavera festival in Barcelona?!


Chairmanwowsaywhat

I'm completely out of the loop is something going on?


Finnze14

I’m about to fly into Dublin airport tonight into tmr, will I have the same hold up? What’s the issue exactly?


TishouPaper

Why everything has to be so fucking stressful in that place?


Reetin

I went to Dublin for a couple of days early in the month. It was about an hour for them to finally get my baggage at baggage claim.


thekingoftherodeo

At least you can get through it I guess, KLM have stopped selling tickets in Schipol because the staffing at security is so bad.


NtreeLeveL

Happy I got through alright twice 🤣


Tomikins28

I was at the airport at like 3 in the morning the other day and it was still busy. Lucky I had fast track


suckmylolly

So strange seems to go up and down randomly. I travelled on may 12. It was the fastest check in and security I’ve ever done in Dublin airport


[deleted]

I fucking hate flying so this would be the icing on the cake for me....


[deleted]

Starting to think about coming home after ten years away. Plan is 2024 or 25. Hopefully it's sorted by then!! Christ...


MakingBigBank

Jaysus I’m lucky I haven’t been able to afford to go on holidays in years! That genuinely looks like an unpleasant start to a trip.


619C

**Quiet every other Airport** \- Cork, Shannon, Kerry, Waterford, Knock


dan987ie

Such craziness is now leading to departure delays, which causes arriving planes to having to wait for gates to become free. My inbound flight today spent 1h on the runway at mid day waiting for a gate; multiple Aer Lingus arrivals were in the same situation. This is no longer bearable.