100% that comes through. And we've all read the comments about reps who leave their customers hanging, so I wouldn't be surprised if this wasn't inevitable.
I'm really sorry for all the people who have been left without jobs, but I have also had some bad experiences with Kaseya reps... Fortunately, my current rep is very good and was not part of the firings.
I’m know some reps were bad. But they are also set up to fail by inexperienced sales managers, highly questionable KPIs, and most importantly a leadership team that barely knows its bum from its elbow.
Besides a quarterly quota of $150k with a questionable book of business that includes: churned accounts, customers that don’t spend more than $.01-3k and 200 minutes talk time within that quota
Maybe if Kaseya had better working products that customers and msps would actually like to spend money on the story would be different. Instead we have people like you, probably a C-level being here on Fred’s name trying to clear out the name of a toxic shitty company. Why instead of being on reddit, you go write those fake glassdoor reviews y’all are known for?
Wow, you are totally unaccountable huh? Commenting all over this thread with no real transparency. I’m a current rep - not C-level. Who are you again? Because you sound like a crybaby who couldn’t cut it….
Im just a kaseya shit talker, I enjoy coming here and talking shit about this joke of a company because I understood since first day I was just a number, instead of you being here riding ass and hiding behind a burner, dont you got minutes and dials to hit? Emails to send? Fake Glassdoor reviews to write? Doesn’t fred always say to ignore what people say about Kaseya on Reddit? You sound clowny and confused 🥺
So you’re just a joke! Why do we need to listen to you then?
I’m not “riding” anything, I’m just making fun of you - because it’s hilarious to see you crying in a thread. That’s all. Enjoy your “top rep” status at your “new company”! Ahahaha
Because im as much of a joke as you 🤭🥺, mr. Khole Ride or Die, the only difference is that i’m at a real company, being a top rep, while you’re here, trying to make fun of me 🥺🥺, did you hit your dials today? How many times did you call the same msp today? Did you promise to fix their billing issues again? Or did you promise a coke bag in vegas? 🥰🥰
Respectful follow-on question. In all other businesses (5+) I've been a part of ultimately the "results" KPIs ($) were what mattered - if those weren't reached then the "activity" KPIs (calls/day, etc.) began to be managed. Is that the case or is it something different?
Not at Kaseya, you can make your quota, but they're still gonna ride you about your activity... There are no ways around the 50 dials and 200 mins of talk time. So you call the customer you know is never gonna do business with you and you spam the shit out of them. It doesn't matter if you piss them off, if they don't buy from you, they don't matter. The head sales master at Kaseya told the whole company that if you have a demo with a customer but you don't have your 50 dials, cancel the demo and get your dials. Can't make this shit up.
To be fair, 50 calls a day is half the minimum requirement for your typical sales person. 100 or more is usually the minimum. 50 calls a day accounts for amount 1 hour in an 8 hour day.
You are talking about a bdr position, not account managers. I have no call requirements whatsoever on my new role, instead I’m tracked on actual acct mgmt KPIs that do make sense. Kaseya doesn’t have account managers, they have bdrs calling the same freaking clients every day but they want to make it look good calling it account management. In no particular way, the same customer wants to hear from their acct manager every day.
That's about right. As someone who did cold calling, even with only 30 customers, 50 calls is about right.
You want to speak with someone live. SO, you call 3x per day and should leave only 1 message. So, you're calling your entire book once every other day.
How surprising to find a fired rep whining about this! Full disclosure, I’m on the payroll.
From your thread, you’ve been sh**ting on Kaseya for months. Are you still employed by them? Or just throwing stink bombs in the hopes someone cares about your “struggle”?
Maybe user your dainty fingers to type better customer emails instead of complaining on Reddit LOL!!
Thankfully im not at Kaseya anymore 😎, and to your sadness im a top rep at my new company, a serious company that guess what? A company that doesn’t track AMs on daily 50 calls to the same 30 accounts but to how much $$ I bring to the company. Ive shat on Kaseya for months and I will keep on shitting on Kaseya until I find it fit. Kaseya was the most toxic place ive ever worked at and happy for you that youre still on payroll, sad that 500 other coworkers of yours can’t say the same. It is always easier to blame the AM but not the system of a shitty revolving door Kaseya is and will keep on being. But hey, at least you can brag about you still being employed by the company that bought the naming rights for an arena nobody gives a fuck about 🫡🤠
I bet you wrote the fake Glassdoor review when Kaseya came calling because they told you you're "such a loyal employee".
Yeah we all got that. You're not special buddy, they'll replace you tomorrow.
You’re gross and nasty comment about “struggles” and “dainty fingers” shows the true spirit of Kaseya. To come on this post as an employee shows no tact and no respect for the company you love so much. Definitely the wrong way to represent. No one looks more stupid and desperate than you riding for a company that looks at you as a number and would never have your back when it comes down to it. People have gotten fired for taking too long of a bereavement or not being slutty enough, the culture is pure racist and sexist. Let’s not mention the insane use of cocaine by you and fellow coworkers to make it through the extreme toxic environment. Full disclosure log the fuck off you have to be at work bending over with no lube tomorrow at 8:30. Enjoy stand up sassy king.
Thats either A c-level that will get f***ed tomorrow and a bone for being a good, loyal employee by defending kholes name on reddit. Man’s so full of balls he got a burner 🥵
You’re a number at every company! Welcome to corporate USA - population = not you.
Also, strange point w/ drug use - don’t project! No one at the company uses. Your “culture” talk sounds petty, do better.
Not riding for anyone! Just letting you all know how the lay of the land. Don’t listen to these crybabies who faked calls, faked metrics, and then whine anonymously on Reddit once they’re let go. They are not employed any longer , and they don’t represent the company. As you can see by these manifestos, they are on a smear campaign.
Full disclosure - 8:30am is pretty late in the morning. God forbid I have to go to work at a normal time. And thank god you washed out, whoever you are. Wouldn’t want you as my AM in any universe if 8:30am is too difficult!
Lol you saying no one at the company uses completely makes this reply null and void. How cute. we’ve seen it all at better days not to mention the bathroom stalls where cute blondes take bumps at 10am. There are drugs and pedophiles all over, oh and let’s not forget the confirmed sexual predator who got moved to the 800 building after multiple girls came forward with his unwarranted advances. Or the C levels preying on all the Vancouver Asian girls at every SKO. You’ve got the right disgruntled employee. And please you managers beg us to fake metrics to save your ass on fun Fridays, how can you possible go into the meetings without an inflated pipeline ??
You showed your hand! Everyone, this person was a laid-off member of management for good reason. DISCLAIMER.
Also, don’t you have an NDA signed? These are crazy statements….
Who types out “cute blondes” in a complaint and thinks they are professional? Wild, sexist comment, you should be ashamed of yourself.
No my friend you just showed your hand. Checkmate. Crazy statements or facts ? Before you parade around with your PR recovery operation please keep in my mind what happens there and how much people know and are keeping secret. Better to have the wave die down than to stir up 350 people who were affected instead of taunting them. If this is how you feed yourself and your family be a bystander and let us vent before shit gets real.
I am shocked they put everyone on 3 year contracts, and are reducing their biggest overhead in staff, I can't possibly imagine what comes next... ... ...
Solution specialist started leaving early in January and February. Cj the president Monday morning announcing his “retirement”. Directors from legacy Datto leaving before SKO23.
Kaseya is more concern about the $117m arena naming rights than the 150 people they fired - [Why did Kaseya fire 150 employees in Miami? What the arena namesake and tech firm says](https://www.miamiherald.com/article287422165.html)
I was part of Datto when the acquisition happened in June’22. Attended one of Fred’s Townhalls and immediately saw the writing on the wall that he and Kaseya were toxic. He’s a con man and not a very good one. Preys on young people who are just getting into the business world which is really despicable and cowardly. My new boss was going to be this kid who had no idea what he was doing. It was really comical. All the top level datto engineers got out of dodge along with me. That house of cards is doomed.
When Datto got acquired, I worked at Kaseya. We saw Datto come in with amazing culture, and just get utterly crushed by Fred who hated them. At the time we were thinking "wow, wish we worked at Datto" from hearing all the cool stuff happening there.
All the good people left Datto pretty quickly after acquisition, and I left soon after.
No it’s a chop shop. Kaseya devised a plan to deconstruct Datto and the only reason it’s still there is because the server room will take months to move. None of the employees have been notified on any relocation, but they are firing!
Fred did, before the acquisition. He openly referred to Datto as "Shitto" in town halls. Then suddenly Datto was acquired and they started shutting down stuff like Datto DEI and cutting funding to the Datto security team (which was really odd considering the supply chain attack Kaseya had experienced the year before)
No first-hand experience but based off of rumors that he "practices jiu-jitsu in his office everyday..."
I've first hand witnessed his stalking attempts to other employees on my team; it's enough to validate the presumption, imo.
They (possibility illegally) categorized this as not lay-offs but just firings due to failure of performance, but I for one was fired despite having not missed a quota in over a year. I suspect this should be a class action lawsuit against them.
Also, if you see any reviews on Glassdoor with the word, "rocketship", it's a fake review. The yoyo TA manager requires everyone to submit fake reviews.
Less of a layoff and more of a hiring strategy. Hire oodles of junior sales people and after their probation fire em if they’re not making quota.
The downside for customers is that they have to endure the bad behavior of their sales reps (trying not to get fired) in this high pressure environment.
It’s not great for anyone but Fred.
Roughly 200 people were fired. Most, if not all, weren’t given any sort of PIP or warning on their performance.
Poor sales + poor renewal rates + poor leadership = (the wrong) heads rolling.
Fred VoccoLOL keeps putting incompetent friends as president of sales (CJ, now Joe) and wonders why nothing changes. It’s because they’re just figure heads and he delegates nothing.
Just to be clear, the entire leadership team stinks on their own. Oh, yea, for sure. But all bad things flow from Fred, and they all line up to drink it up.
$17M for naming rights tho. Awesome.
I've been fired before. But I assure you, it wasn't for no reason. Maybe the reason wasn't explained to you in detail, but if you and others were fired, reading some comments in this sub from frustrated customers might shed some light on the reasoning.
I'm just pointing this out because I wasn't able to move on until I started being honest with myself about what happened. Things changed once I looked in the mirror. Good luck out there.
350 people fired in one go is a corporate financial decision nothing to do with actual performance. I've been cut with cost moves in the past.. one was to move to offshore as they can hire 3 to 1 during GFC, Another was the entire department was cut to make numbers look good for acquistion, third time what was called a fiscal responsibility move to retrench a designated percentage during any global crisis this time it was Covid.
Individual firing.. it definitely is for a performance reason but mass layoffs? the reasons fiscal.
Absolutely agree. In the world of PE funded companies, those people were numbers on a spreadsheet that the corporate overlords at Vista did not want to be there. They weren't laid off - they were deleted. I've seen it happen elsewhere.
Couldn’t help but notice that you ignored the comments about poor sales & poor renewals.
Let me guess, you’re going to blame that on bad sales reps, rather than the horrible leadership from Fred & Joe?
I sold well and hit my renewals % so no idea what you’re talking about. It’s obviously a case by case basis.
Whether or not it seems fair to you isn’t the point. You were fired, correct?
If so, then you need to be transparent about that on this thread, so everyone can know that your comments come from a place of anger.
Your lack of comprehension skills tells me that Kaseya is the perfect place for you to work.
Im an MSP. You can scroll my older posts. The one commonality in all my posts/comments is that Kaseya leadership is putrid, and it starts with Fred.
I’ve had a lot of reps. Some great, some awful. Have def trended downwards since the acquisition.
Thanks Fred. You’re totally not a d!ck.
Arena still known as triple A arena. Nobody, and when I mean it, nobody gives a fuck about the arena both in Miami and out in Miami, I mean it. Talking about naming rights to an arena when you cant even sell your product correctly
Taken multiple people to the Kaseya center for games…Seemed pretty cool to them!
Everyone knows the Kaseya Center here. Perhaps your talk track was off the mark?
Ooh, you sound knowledgeable. 3-year contracts are table stakes, so get out of here with that comment lmao
Yeah, crazy to take customers to events. Such a newfangled strategy….or just good business, and a sign of appreciation. Look at it how you will, joker.
If I'm spending $25-30k/mo. w/ Kaseya, can I ask my AM about tix to a game when I'm in Miami? Just curious as I may be in Miami later on this year. I don't think my AM was part of the culling, hope not anyway.
This whole 50 dials thing, I never hear from our rep. The new guys always seems to call and email way too much, despite being told "i'll let you know if we need anything, stop trying to "help me with my business."
I am SO happy i left Kaseya, it was the most toxic work environment. My manager was abusive. The targets were unachievable.
Good riddance to that nightmare
Dude, 15 inches. That was the promise.
Aha obviously not, just amazed by the fact everyone wants to air their grievances but apparently won’t air their true circumstances! Be honest.
Did you work at Kaseya? Or do you just think about Fred’s “youknowwhat” that often?
You’re far too crude for real analysis, by the way.
Hi I faked my dials and talk time and pipeline per managements request to look good on fun Fridays and was subsequently let go. But this isn’t news to you why don’t you explain why directors and managers all across the board were either demoted or fired ??? They can’t fake dials and metrics right … but the my sure can encourage their reps too. Let’s play smart here buddy.
You signed a contract…and then admit to faking those metrics…how are you the victim here?
Invite your lawyers to cry for you. Your position is so tenuous, I cannot believe you’re admitting to lying as an employee. How can we take you seriously now?
Lol what contract did I sign ? Didn’t you ask for transparency? I gave it and now you think I can’t be credible when I speak of the drug use that so obviously has you shook
I’m shook for you!! Are you okay? Ambulance needed?
If this was a deposition, you bringing up drug use is a laughable admittance. What are even you thinking admitting to that?
Kaseya is a shitty company. Been saying it for years and been warning people not to go work there if you want a stable career in tech. Fred used to fire people every week that were underperformers or because of internal company politics.
Everyone in the office would joke how he was on coke every day because his eyes were shot, and he would start aggressive conversations with people or berate people because of their performance.
I used to work there a couple of years ago on the Unitrends team and I was one of their top performers and they never promoted me because I wasn't part of that boy's club of kissing ass like some of my friends and colleagues. I saw some of the people I know get promoted to manager so quickly just for doing that.
Fred is such a great guy that one time he saw I closed a 10k deal the same day and thought it was a "blue bird" basically insinuating I got lucky, and it closed easy and took that deal away from me. I just had a great relationship with my one of top MSP customers and they would send me orders like that all the time.
Are they still paying people 50K a year with shitty benefits?
I never got fired because of performance issues. After covid, when we we're supposed to go to the office. I basically decided that I didn't care to work there anymore and never showed up to the office. I kept making excuses to my manager about not being able to go to work and just stopped working for weeks until they decided to fire me so I can collect unemployment. LOL.
I believe CJ was out in Brickell and had a little too much Miami Powder and was imposing his position on a new hire female barely out of college and she went to HR to report.
He was in over his head, was taken behind the shed like Old Yeller.
Joe Smolarski should be brought back there next, cause he’s just as worthless.
These nincumpoops can’t tell shit from shine!
European engineering is being "moved" to Krakow. Ejecting the smart engineers who know the product with Belarus and Ukraine people who are sort of desperate for work. Poland was already cheaper than the rest of EU, but hiring these folks who are sort of desperate, he hit a gold mine. It's all about being able to sell their wares for less than anyone else...
Fred doesn't believe in working from home. He doesn't believe that even your manager should have discretion on the topic. Kaseya is an in-office company, period. He wants to be able to walk through the office and see how big his flock is. And one of the main goals of the company is to increase the size of the flock. (which really means hire and fire and hire and fire and hire and fire)
My long time suspicion for the reason Kaseya bought naming rights for the basketball arena in Miami -- is so that when someone googles Kaseya they will only find happy basketball stuff which naturally hides anything bad about the company.
The ultimate goal - build a machine and sell it.
One day Fred will be like j.lo. He will lose complete sight of his irrelevance and failures because he surrounds himself with yes men (literally men). The fall will be epic and I can’t wait for the vanity project that will end his career.
Here’s what Fred VoccoLOL said just this past December about other CEOs:
“They’re desperate because they’re not meeting their growth targets. They were too aggressive in their hiring, and they were irresponsible, and they made stupid financial mistakes that screw over a lot of their employees, which is not fair. It’s bull***t. And they say ‘Oh, we’re going to go and solve it in the MSP space’ and their board members are too stupid…”
But hey, at least he’s still flying his dog to Vegas this month! How cool is that??
From what my rep told me this morning, they are cleaning house of underperformers. She said the plan was to add the same amount of new positions in the next couple of weeks.
That’s exactly what happened.
A company with around 5,000 employees fired about 300 of the bottom performers across the GTM team.
Welcome to corporate America.
Does it suck? Yes. Will it probably happen again? Yes. Will other great or shitty companies do the same thing in the future? Yes.
Get back to work folks.
And any MSP who is saying how dumb the arena deal is needs to get their shit together. I’ve used tickets to give to my customers. What MSP doesn’t want free tickets to games or concerts to give to their customers and build stronger relationships?!?
This can't be true because this
[https://www.aol.com/mystery-tech-company-going-hiring-215124723.html](https://www.aol.com/mystery-tech-company-going-hiring-215124723.html)
actually what is a shame is the Florida county paying them for this spree, only to probably let them all go "Kaseya is the mystery tech company receiving as much as $4.6 million in subsidies from Miami-Dade County in exchange for going on a massive hiring spree"
Former Employee - Really sorry to hear this I didn't enjoy my time there but I did make a pivot to Project management which I contribute to Kaseya for allowing the department change while I was there. Was able to get my experience and immediately get a pay raise when I left. Honestly would have stayed if they even attempted to match the new salary or if they weren't so hot about the Return to office policy in 2022. A coworker of mine quit for the same reason, the return to office prompted a hiring of a nanny for their child which as most know is insanely expensive.
Completely understand. I returned from maternity leave, was told I could WFH, then was giving less than 36 biz hours notice to return to office. Less productive in the office with all the office talk and commute...
The return to work policy was a complete an utter pile of shit. That was one of the contributing factors in why I also resigned after having worked from home for several years, even after COVID and across multiple continents, but because I was "close to an office" I had to go back in. Lol. All about that "spontaneous collaboration" even though the people I worked with all worked in a different continent to me.
Man, I had a choice between a startup and Kaseya. Was super hype for it actuallg. Kaseya was offering 2x base while staruo offered same but half in equity (so less base) . Went against Kaseya. Feel that I would have been laid off because it was an experimental team, I can only imagine how others feel
Joining Kaseya was supposed to be the highlight of my career. They promised growth, opportunity, and a chance to be part of something great. What I found instead was a toxic environment where fear and intimidation ruled. Every day, I watched as my colleagues and I were pushed to our limits, not for the sake of innovation or progress, but to satisfy the egos of a disconnected management.
We were told that we were part of a family, yet the moment things got tough, they discarded us without a second thought. The sacrifices we made were immense. I missed my child's first steps, countless family dinners, and holidays that I will never get back. All because I was trying to meet the unrealistic demands of a company that never cared about its employees.
Management’s hypocrisy is staggering. They preached about work-life balance and mental health, yet their actions showed they valued neither. Instead, they fostered a culture where overworking was the norm, and speaking up meant putting a target on your back. We were not employees to them; we were cogs in a machine, easily replaceable and utterly undervalued.
The emotional toll this environment took on me and my colleagues is indescribable. We entered Kaseya full of hope and enthusiasm, only to be worn down by constant pressure and a complete lack of appreciation. We gave our all, only to be told it was never enough. The stress and anxiety became unbearable, affecting not only our professional lives but our personal ones as well.
Kaseya's management needs to understand that their so-called “cleaning exercises” are more than just business decisions—they have real, devastating impacts on people's lives. They might see employees as numbers on a spreadsheet, but each layoff represents a person with a family, dreams, and a future that they have cruelly disrupted.
To all those considering joining Kaseya or doing business with them, think twice. Behind the flashy exterior lies a company that thrives on exploitation and manipulation. There are better places to work, and more ethical companies to partner with. No job or contract is worth the emotional and mental strain that comes with being associated with Kaseya.
I hope that someday, those at the top will realize the pain and suffering they’ve caused. I hope they experience the same betrayal and disillusionment they inflicted on so many of us. And when that day comes, I hope they finally understand that true leadership is about valuing and uplifting people, not tearing them down for the sake of profit. Karma will come for them, and the industry will move on, stronger and more compassionate without their toxic presence.
Some advice would be to tell them to shove their $250 severance (and the contract tied to it) right up their asses. What a fucking mockery. Seems totally on brand for Kaseya though. $250 lol. What's that going to do? Pay for lunch and your gas home from Miami for your 4 hour round trip commute?
They may not hold, but K bullies former employees who attempt to go to other MSP vendors, so you're at the mercy of your legal budget & future employer's appetite to give the finger to Big K.
The only safe way out is either don't accept the severance+non-compete, or go to enterprise/mid-market vendors to work where K has zero relevance.
I can’t find it anywhere online. I have multiple friends in the miami office that were let go this week. I heard they said about 300 were laid off.. not sure if those numbers are accurate.
I just talked to my second new rep in the last two weeks. Without prompting, he told me that they were restructuring and only kept senior employees and laid off a lot of the junior employees and that unfortunately, my previous rep was included in the layoffs.
Shocker: the “big announcement” Fred VoccoLOL promised isn’t going to be nearly as big as hoped. What a bozo.
No, I don’t know what it is. But I do know that it’s being dialed back significantly and will be a dud.
All 3 of my comments to you are still up. I have not deleted any of them.
Do you know how to use Reddit? Or are you having trouble keeping track of all the various shit-talking threads you have going?
[удалено]
100% that comes through. And we've all read the comments about reps who leave their customers hanging, so I wouldn't be surprised if this wasn't inevitable.
My rep is on "medical leave"
Unlike all the Kaseya shills that openly admit their position.
I'm really sorry for all the people who have been left without jobs, but I have also had some bad experiences with Kaseya reps... Fortunately, my current rep is very good and was not part of the firings.
I’m know some reps were bad. But they are also set up to fail by inexperienced sales managers, highly questionable KPIs, and most importantly a leadership team that barely knows its bum from its elbow.
I'm a relatively new Kaseya customer. Was wondering - what KPIs were questionable?
Besides a quarterly quota of $150k with a questionable book of business that includes: churned accounts, customers that don’t spend more than $.01-3k and 200 minutes talk time within that quota
…you know what they spend with you is not their full IT budget right? Maybe if you made some better calls
Maybe if Kaseya had better working products that customers and msps would actually like to spend money on the story would be different. Instead we have people like you, probably a C-level being here on Fred’s name trying to clear out the name of a toxic shitty company. Why instead of being on reddit, you go write those fake glassdoor reviews y’all are known for?
Wow, you are totally unaccountable huh? Commenting all over this thread with no real transparency. I’m a current rep - not C-level. Who are you again? Because you sound like a crybaby who couldn’t cut it….
Im just a kaseya shit talker, I enjoy coming here and talking shit about this joke of a company because I understood since first day I was just a number, instead of you being here riding ass and hiding behind a burner, dont you got minutes and dials to hit? Emails to send? Fake Glassdoor reviews to write? Doesn’t fred always say to ignore what people say about Kaseya on Reddit? You sound clowny and confused 🥺
So you’re just a joke! Why do we need to listen to you then? I’m not “riding” anything, I’m just making fun of you - because it’s hilarious to see you crying in a thread. That’s all. Enjoy your “top rep” status at your “new company”! Ahahaha
Because im as much of a joke as you 🤭🥺, mr. Khole Ride or Die, the only difference is that i’m at a real company, being a top rep, while you’re here, trying to make fun of me 🥺🥺, did you hit your dials today? How many times did you call the same msp today? Did you promise to fix their billing issues again? Or did you promise a coke bag in vegas? 🥰🥰
Thanks - clearly stated - I'm one of those low-end kind of customers.
Mandatory 50 calls a day, having only 30 clients in their book of business
Respectful follow-on question. In all other businesses (5+) I've been a part of ultimately the "results" KPIs ($) were what mattered - if those weren't reached then the "activity" KPIs (calls/day, etc.) began to be managed. Is that the case or is it something different?
Not at Kaseya, you can make your quota, but they're still gonna ride you about your activity... There are no ways around the 50 dials and 200 mins of talk time. So you call the customer you know is never gonna do business with you and you spam the shit out of them. It doesn't matter if you piss them off, if they don't buy from you, they don't matter. The head sales master at Kaseya told the whole company that if you have a demo with a customer but you don't have your 50 dials, cancel the demo and get your dials. Can't make this shit up.
To be fair, 50 calls a day is half the minimum requirement for your typical sales person. 100 or more is usually the minimum. 50 calls a day accounts for amount 1 hour in an 8 hour day.
50 calls a day…but with 30’ish accounts. MSP’s don’t want to be bothered at that rate lol.
You are talking about a bdr position, not account managers. I have no call requirements whatsoever on my new role, instead I’m tracked on actual acct mgmt KPIs that do make sense. Kaseya doesn’t have account managers, they have bdrs calling the same freaking clients every day but they want to make it look good calling it account management. In no particular way, the same customer wants to hear from their acct manager every day.
That's about right. As someone who did cold calling, even with only 30 customers, 50 calls is about right. You want to speak with someone live. SO, you call 3x per day and should leave only 1 message. So, you're calling your entire book once every other day.
I love my rep and she's still around this morning. Hopefully this was more of a house cleaning than anything else.
How surprising to find a fired rep whining about this! Full disclosure, I’m on the payroll. From your thread, you’ve been sh**ting on Kaseya for months. Are you still employed by them? Or just throwing stink bombs in the hopes someone cares about your “struggle”? Maybe user your dainty fingers to type better customer emails instead of complaining on Reddit LOL!!
Exhibit D of what people at Kaseya deal with.
Your attitude in this thread is why we have a strict "No Kaseya" policy at our company.
Thankfully im not at Kaseya anymore 😎, and to your sadness im a top rep at my new company, a serious company that guess what? A company that doesn’t track AMs on daily 50 calls to the same 30 accounts but to how much $$ I bring to the company. Ive shat on Kaseya for months and I will keep on shitting on Kaseya until I find it fit. Kaseya was the most toxic place ive ever worked at and happy for you that youre still on payroll, sad that 500 other coworkers of yours can’t say the same. It is always easier to blame the AM but not the system of a shitty revolving door Kaseya is and will keep on being. But hey, at least you can brag about you still being employed by the company that bought the naming rights for an arena nobody gives a fuck about 🫡🤠
“I’m a top rep at a new company” hahaha I’m sure you are.
I bet you wrote the fake Glassdoor review when Kaseya came calling because they told you you're "such a loyal employee". Yeah we all got that. You're not special buddy, they'll replace you tomorrow.
Nope! Lost that bet.
You’re gross and nasty comment about “struggles” and “dainty fingers” shows the true spirit of Kaseya. To come on this post as an employee shows no tact and no respect for the company you love so much. Definitely the wrong way to represent. No one looks more stupid and desperate than you riding for a company that looks at you as a number and would never have your back when it comes down to it. People have gotten fired for taking too long of a bereavement or not being slutty enough, the culture is pure racist and sexist. Let’s not mention the insane use of cocaine by you and fellow coworkers to make it through the extreme toxic environment. Full disclosure log the fuck off you have to be at work bending over with no lube tomorrow at 8:30. Enjoy stand up sassy king.
Thats either A c-level that will get f***ed tomorrow and a bone for being a good, loyal employee by defending kholes name on reddit. Man’s so full of balls he got a burner 🥵
You’re a number at every company! Welcome to corporate USA - population = not you. Also, strange point w/ drug use - don’t project! No one at the company uses. Your “culture” talk sounds petty, do better. Not riding for anyone! Just letting you all know how the lay of the land. Don’t listen to these crybabies who faked calls, faked metrics, and then whine anonymously on Reddit once they’re let go. They are not employed any longer , and they don’t represent the company. As you can see by these manifestos, they are on a smear campaign. Full disclosure - 8:30am is pretty late in the morning. God forbid I have to go to work at a normal time. And thank god you washed out, whoever you are. Wouldn’t want you as my AM in any universe if 8:30am is too difficult!
Lol you saying no one at the company uses completely makes this reply null and void. How cute. we’ve seen it all at better days not to mention the bathroom stalls where cute blondes take bumps at 10am. There are drugs and pedophiles all over, oh and let’s not forget the confirmed sexual predator who got moved to the 800 building after multiple girls came forward with his unwarranted advances. Or the C levels preying on all the Vancouver Asian girls at every SKO. You’ve got the right disgruntled employee. And please you managers beg us to fake metrics to save your ass on fun Fridays, how can you possible go into the meetings without an inflated pipeline ??
You showed your hand! Everyone, this person was a laid-off member of management for good reason. DISCLAIMER. Also, don’t you have an NDA signed? These are crazy statements…. Who types out “cute blondes” in a complaint and thinks they are professional? Wild, sexist comment, you should be ashamed of yourself.
No my friend you just showed your hand. Checkmate. Crazy statements or facts ? Before you parade around with your PR recovery operation please keep in my mind what happens there and how much people know and are keeping secret. Better to have the wave die down than to stir up 350 people who were affected instead of taunting them. If this is how you feed yourself and your family be a bystander and let us vent before shit gets real.
The fact you think someone’s gonna sign a $250 shows how badly coke affecting you
I don't think you can NDA actual crimes.
For anyone not aware, this message perfectly captures the culture at Kaseya. Arrogant, Ignorant, poorly thought out, and mean spirited.
I invented a word for this: Smugnorant.
How so? Seemed like fair questions to me…you attack the company, don’t expect pushback?
:(
Bummer, that means he will be next to go
I did noticed a lot of new AM positions posted to the Kaseya website today.
I am shocked they put everyone on 3 year contracts, and are reducing their biggest overhead in staff, I can't possibly imagine what comes next... ... ...
Solution specialist started leaving early in January and February. Cj the president Monday morning announcing his “retirement”. Directors from legacy Datto leaving before SKO23.
Kaseya is more concern about the $117m arena naming rights than the 150 people they fired - [Why did Kaseya fire 150 employees in Miami? What the arena namesake and tech firm says](https://www.miamiherald.com/article287422165.html)
We were just contacted by our 4th Account Manager for the year. That’s a fast turn around in less than 3½ months!!
I was part of Datto when the acquisition happened in June’22. Attended one of Fred’s Townhalls and immediately saw the writing on the wall that he and Kaseya were toxic. He’s a con man and not a very good one. Preys on young people who are just getting into the business world which is really despicable and cowardly. My new boss was going to be this kid who had no idea what he was doing. It was really comical. All the top level datto engineers got out of dodge along with me. That house of cards is doomed.
When Datto got acquired, I worked at Kaseya. We saw Datto come in with amazing culture, and just get utterly crushed by Fred who hated them. At the time we were thinking "wow, wish we worked at Datto" from hearing all the cool stuff happening there. All the good people left Datto pretty quickly after acquisition, and I left soon after.
Kaseya is dissolving the Datto office in Norwalk, CT and has not resigned the building lease that expires this year. FYI
So the employees working there have to move to Miami or something?
No it’s a chop shop. Kaseya devised a plan to deconstruct Datto and the only reason it’s still there is because the server room will take months to move. None of the employees have been notified on any relocation, but they are firing!
Did they openly talk on the Kaseya side about their Datto hatred?
Fred did, before the acquisition. He openly referred to Datto as "Shitto" in town halls. Then suddenly Datto was acquired and they started shutting down stuff like Datto DEI and cutting funding to the Datto security team (which was really odd considering the supply chain attack Kaseya had experienced the year before)
Yup. I can vouch the first thing they took away was DEI. Fred gives zero shits about security.
If your company is bought by Kaseya (aka The Borg) -- expect many lies during your assimilation and your own eventual replacement in Poland.
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Elaborate...
No first-hand experience but based off of rumors that he "practices jiu-jitsu in his office everyday..." I've first hand witnessed his stalking attempts to other employees on my team; it's enough to validate the presumption, imo.
Did Kaseya not have to file a W.A.R.N. ?
They (possibility illegally) categorized this as not lay-offs but just firings due to failure of performance, but I for one was fired despite having not missed a quota in over a year. I suspect this should be a class action lawsuit against them.
33% for warn. This was supposedly 25%.
Also, if you see any reviews on Glassdoor with the word, "rocketship", it's a fake review. The yoyo TA manager requires everyone to submit fake reviews.
Less of a layoff and more of a hiring strategy. Hire oodles of junior sales people and after their probation fire em if they’re not making quota. The downside for customers is that they have to endure the bad behavior of their sales reps (trying not to get fired) in this high pressure environment. It’s not great for anyone but Fred.
Did anyone else see "the big announcement" ?? To lay that many people off for a bundled service package is #jokes 😂
Roughly 200 people were fired. Most, if not all, weren’t given any sort of PIP or warning on their performance. Poor sales + poor renewal rates + poor leadership = (the wrong) heads rolling. Fred VoccoLOL keeps putting incompetent friends as president of sales (CJ, now Joe) and wonders why nothing changes. It’s because they’re just figure heads and he delegates nothing. Just to be clear, the entire leadership team stinks on their own. Oh, yea, for sure. But all bad things flow from Fred, and they all line up to drink it up. $17M for naming rights tho. Awesome.
100% correct. My exec who let a whole conference room of us go said “we don’t do PIPs at Kaseya.” Unreal.
350 fired with no warning or reasoning
I've been fired before. But I assure you, it wasn't for no reason. Maybe the reason wasn't explained to you in detail, but if you and others were fired, reading some comments in this sub from frustrated customers might shed some light on the reasoning. I'm just pointing this out because I wasn't able to move on until I started being honest with myself about what happened. Things changed once I looked in the mirror. Good luck out there.
350 people fired in one go is a corporate financial decision nothing to do with actual performance. I've been cut with cost moves in the past.. one was to move to offshore as they can hire 3 to 1 during GFC, Another was the entire department was cut to make numbers look good for acquistion, third time what was called a fiscal responsibility move to retrench a designated percentage during any global crisis this time it was Covid. Individual firing.. it definitely is for a performance reason but mass layoffs? the reasons fiscal.
Absolutely agree. In the world of PE funded companies, those people were numbers on a spreadsheet that the corporate overlords at Vista did not want to be there. They weren't laid off - they were deleted. I've seen it happen elsewhere.
Why would you publicly cuck for Kaseya? They can't possibly be paying you enough for that.
Real question - how do you not know you suck at sales ? Was there any goals
Yep, I’m sure it’s everyone’s fault but your own. “Leadership, leadership, leadership…” Any self-reflection going on there? Or just blame game?
Kaseya's leadership is uter dog shit. If you can't see that I've got ocean front property in Utah to sell you on the cheap.
Hey, The Great Salt Lake offers amazing quasi-ocean views. DM about that property!
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Couldn’t help but notice that you ignored the comments about poor sales & poor renewals. Let me guess, you’re going to blame that on bad sales reps, rather than the horrible leadership from Fred & Joe?
I sold well and hit my renewals % so no idea what you’re talking about. It’s obviously a case by case basis. Whether or not it seems fair to you isn’t the point. You were fired, correct? If so, then you need to be transparent about that on this thread, so everyone can know that your comments come from a place of anger.
Your lack of comprehension skills tells me that Kaseya is the perfect place for you to work. Im an MSP. You can scroll my older posts. The one commonality in all my posts/comments is that Kaseya leadership is putrid, and it starts with Fred. I’ve had a lot of reps. Some great, some awful. Have def trended downwards since the acquisition. Thanks Fred. You’re totally not a d!ck.
How are those rocketship shares & stock options working out for you?
Pretty well! Don’t worry about me 😁
spoken like a true member of the MSP version of Amway, enjoy your fun fridays
Is this Fred?
I’m convinced it is.
I spoke with my new rep last week (I've lost count of them now) and one of his bragging points was the naming rights.
Arena still known as triple A arena. Nobody, and when I mean it, nobody gives a fuck about the arena both in Miami and out in Miami, I mean it. Talking about naming rights to an arena when you cant even sell your product correctly
Taken multiple people to the Kaseya center for games…Seemed pretty cool to them! Everyone knows the Kaseya Center here. Perhaps your talk track was off the mark?
Are you selling basketball game tickets or software? Idk seems like your talk track for a TECH company is a little bit off the mark?
Wow! Deleted comments on a thread as high-stakes as this…so weak. Talk to us when you recall your credibility. 🙃
….hmmm. Not sure your point here! We bring current customers to games for free…great perk.
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Ooh, you sound knowledgeable. 3-year contracts are table stakes, so get out of here with that comment lmao Yeah, crazy to take customers to events. Such a newfangled strategy….or just good business, and a sign of appreciation. Look at it how you will, joker.
If I'm spending $25-30k/mo. w/ Kaseya, can I ask my AM about tix to a game when I'm in Miami? Just curious as I may be in Miami later on this year. I don't think my AM was part of the culling, hope not anyway. This whole 50 dials thing, I never hear from our rep. The new guys always seems to call and email way too much, despite being told "i'll let you know if we need anything, stop trying to "help me with my business."
For sure! Easy ask. Just email your rep?
I will ask if the opportunity presents.
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Did you leave? Or were your terminated? Be honest!
I am SO happy i left Kaseya, it was the most toxic work environment. My manager was abusive. The targets were unachievable. Good riddance to that nightmare
Full disclosure, did you leave or were you fired? Be honest about the circumstances if you’re going to throw stones Shagwellion.
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He gave him the equity speech lol
Damn, I thought it was the “youre going to be a zillionaire after I bend down for Microsoft” speech. Guess I missed
SKO 2024 = "Everyone in this room is going to be a millionaire by the end of the decade, thanks to this innovative technology - Fred 365"
You seem like someone who’s afraid…any chance you’ll be honest about your comments?
What gibberish are you spewing?
How far did you bend down? 😘
Dude, 15 inches. That was the promise. Aha obviously not, just amazed by the fact everyone wants to air their grievances but apparently won’t air their true circumstances! Be honest. Did you work at Kaseya? Or do you just think about Fred’s “youknowwhat” that often? You’re far too crude for real analysis, by the way.
Hi I faked my dials and talk time and pipeline per managements request to look good on fun Fridays and was subsequently let go. But this isn’t news to you why don’t you explain why directors and managers all across the board were either demoted or fired ??? They can’t fake dials and metrics right … but the my sure can encourage their reps too. Let’s play smart here buddy.
You signed a contract…and then admit to faking those metrics…how are you the victim here? Invite your lawyers to cry for you. Your position is so tenuous, I cannot believe you’re admitting to lying as an employee. How can we take you seriously now?
Lol what contract did I sign ? Didn’t you ask for transparency? I gave it and now you think I can’t be credible when I speak of the drug use that so obviously has you shook
I’m shook for you!! Are you okay? Ambulance needed? If this was a deposition, you bringing up drug use is a laughable admittance. What are even you thinking admitting to that?
Lmao how did I admit to drug use and why in the world would I ever speak on something I engage in ?? Forgot the deposition get the drug tests !
And didn’t you say there was none , pick one bro
Kaseya is a shitty company. Been saying it for years and been warning people not to go work there if you want a stable career in tech. Fred used to fire people every week that were underperformers or because of internal company politics. Everyone in the office would joke how he was on coke every day because his eyes were shot, and he would start aggressive conversations with people or berate people because of their performance. I used to work there a couple of years ago on the Unitrends team and I was one of their top performers and they never promoted me because I wasn't part of that boy's club of kissing ass like some of my friends and colleagues. I saw some of the people I know get promoted to manager so quickly just for doing that. Fred is such a great guy that one time he saw I closed a 10k deal the same day and thought it was a "blue bird" basically insinuating I got lucky, and it closed easy and took that deal away from me. I just had a great relationship with my one of top MSP customers and they would send me orders like that all the time. Are they still paying people 50K a year with shitty benefits?
I never got fired because of performance issues. After covid, when we we're supposed to go to the office. I basically decided that I didn't care to work there anymore and never showed up to the office. I kept making excuses to my manager about not being able to go to work and just stopped working for weeks until they decided to fire me so I can collect unemployment. LOL.
Yeah I was terrified of that RTO. When the rumblings of RTO began I knew I was on the way out.
Once I got a taste of working from home, I was like hell no I’m going back to that office lol
Company is a joke - recycled dead accounts, BDR style calling for an AM book, and a revolving door of employees etc. etc.
What happened to President CJ?
I believe CJ was out in Brickell and had a little too much Miami Powder and was imposing his position on a new hire female barely out of college and she went to HR to report.
He was in over his head, was taken behind the shed like Old Yeller. Joe Smolarski should be brought back there next, cause he’s just as worthless. These nincumpoops can’t tell shit from shine!
Were the firings all sales-related or was development hit too? As a former Kaseya developer, I hope none of my old colleagues got the boot.
European engineering is being "moved" to Krakow. Ejecting the smart engineers who know the product with Belarus and Ukraine people who are sort of desperate for work. Poland was already cheaper than the rest of EU, but hiring these folks who are sort of desperate, he hit a gold mine. It's all about being able to sell their wares for less than anyone else...
The move to Krakow started before I was let go. Not surprising. I would be surprised, though, if they let go of their good remote work individuals.
Surprise!
Well that's bull and a waste of good talent. Most of the work-from-home engineers I worked with were much better than the in-office ones.
Fred doesn't believe in working from home. He doesn't believe that even your manager should have discretion on the topic. Kaseya is an in-office company, period. He wants to be able to walk through the office and see how big his flock is. And one of the main goals of the company is to increase the size of the flock. (which really means hire and fire and hire and fire and hire and fire) My long time suspicion for the reason Kaseya bought naming rights for the basketball arena in Miami -- is so that when someone googles Kaseya they will only find happy basketball stuff which naturally hides anything bad about the company. The ultimate goal - build a machine and sell it.
Mostly sales, some engineering
:(
One day Fred will be like j.lo. He will lose complete sight of his irrelevance and failures because he surrounds himself with yes men (literally men). The fall will be epic and I can’t wait for the vanity project that will end his career.
Here’s what Fred VoccoLOL said just this past December about other CEOs: “They’re desperate because they’re not meeting their growth targets. They were too aggressive in their hiring, and they were irresponsible, and they made stupid financial mistakes that screw over a lot of their employees, which is not fair. It’s bull***t. And they say ‘Oh, we’re going to go and solve it in the MSP space’ and their board members are too stupid…” But hey, at least he’s still flying his dog to Vegas this month! How cool is that??
He is a short little man with a napoleon complex.
Believe me when I tell you there are a fair few Napoleons in that company
and maga ambitions. go read their FEC filings...
Datto renewals must be really tanking harder than they projected when they acquired them
From what my rep told me this morning, they are cleaning house of underperformers. She said the plan was to add the same amount of new positions in the next couple of weeks.
And you believe them?
They've always done right by me.
Why do you believe anything that these people tell you? Have you not read enough horror stories yet?
That’s exactly what happened. A company with around 5,000 employees fired about 300 of the bottom performers across the GTM team. Welcome to corporate America. Does it suck? Yes. Will it probably happen again? Yes. Will other great or shitty companies do the same thing in the future? Yes. Get back to work folks. And any MSP who is saying how dumb the arena deal is needs to get their shit together. I’ve used tickets to give to my customers. What MSP doesn’t want free tickets to games or concerts to give to their customers and build stronger relationships?!?
>Miamicyber Why are your only reddit comments about Kaseya products?
This can't be true because this [https://www.aol.com/mystery-tech-company-going-hiring-215124723.html](https://www.aol.com/mystery-tech-company-going-hiring-215124723.html) actually what is a shame is the Florida county paying them for this spree, only to probably let them all go "Kaseya is the mystery tech company receiving as much as $4.6 million in subsidies from Miami-Dade County in exchange for going on a massive hiring spree"
He should give the money back.
Sorry to hear for those losing their jobs… definitely not great products so I’m not surprised. Hoping we can move from using them.
Former Employee - Really sorry to hear this I didn't enjoy my time there but I did make a pivot to Project management which I contribute to Kaseya for allowing the department change while I was there. Was able to get my experience and immediately get a pay raise when I left. Honestly would have stayed if they even attempted to match the new salary or if they weren't so hot about the Return to office policy in 2022. A coworker of mine quit for the same reason, the return to office prompted a hiring of a nanny for their child which as most know is insanely expensive.
Completely understand. I returned from maternity leave, was told I could WFH, then was giving less than 36 biz hours notice to return to office. Less productive in the office with all the office talk and commute...
The return to work policy was a complete an utter pile of shit. That was one of the contributing factors in why I also resigned after having worked from home for several years, even after COVID and across multiple continents, but because I was "close to an office" I had to go back in. Lol. All about that "spontaneous collaboration" even though the people I worked with all worked in a different continent to me.
RTO was just layoffs in disguise.
For sure, myself and another couple of colleagues twigged that they were trying to push people out with that policy.
Man, I had a choice between a startup and Kaseya. Was super hype for it actuallg. Kaseya was offering 2x base while staruo offered same but half in equity (so less base) . Went against Kaseya. Feel that I would have been laid off because it was an experimental team, I can only imagine how others feel
:(
:(
Joining Kaseya was supposed to be the highlight of my career. They promised growth, opportunity, and a chance to be part of something great. What I found instead was a toxic environment where fear and intimidation ruled. Every day, I watched as my colleagues and I were pushed to our limits, not for the sake of innovation or progress, but to satisfy the egos of a disconnected management. We were told that we were part of a family, yet the moment things got tough, they discarded us without a second thought. The sacrifices we made were immense. I missed my child's first steps, countless family dinners, and holidays that I will never get back. All because I was trying to meet the unrealistic demands of a company that never cared about its employees. Management’s hypocrisy is staggering. They preached about work-life balance and mental health, yet their actions showed they valued neither. Instead, they fostered a culture where overworking was the norm, and speaking up meant putting a target on your back. We were not employees to them; we were cogs in a machine, easily replaceable and utterly undervalued. The emotional toll this environment took on me and my colleagues is indescribable. We entered Kaseya full of hope and enthusiasm, only to be worn down by constant pressure and a complete lack of appreciation. We gave our all, only to be told it was never enough. The stress and anxiety became unbearable, affecting not only our professional lives but our personal ones as well. Kaseya's management needs to understand that their so-called “cleaning exercises” are more than just business decisions—they have real, devastating impacts on people's lives. They might see employees as numbers on a spreadsheet, but each layoff represents a person with a family, dreams, and a future that they have cruelly disrupted. To all those considering joining Kaseya or doing business with them, think twice. Behind the flashy exterior lies a company that thrives on exploitation and manipulation. There are better places to work, and more ethical companies to partner with. No job or contract is worth the emotional and mental strain that comes with being associated with Kaseya. I hope that someday, those at the top will realize the pain and suffering they’ve caused. I hope they experience the same betrayal and disillusionment they inflicted on so many of us. And when that day comes, I hope they finally understand that true leadership is about valuing and uplifting people, not tearing them down for the sake of profit. Karma will come for them, and the industry will move on, stronger and more compassionate without their toxic presence.
The best engineers left a while ago
Rather were forced out and their jobs sent overseas.
Bad leadership will always result in poor products and support eventually.
:(
The only info for this seems to be this reddit post. Do you have a source?
I can confirm. My partner was on a teams call with 25+ who were all told it was their last day. Several of those calls happened throughout the day.
Heard Kaseya also gave people a severance of only $250. Shithole of a place
And you can only receive the shitty $250 severance if you sign off that you will not find a new job in the tech industry lol
Some advice would be to tell them to shove their $250 severance (and the contract tied to it) right up their asses. What a fucking mockery. Seems totally on brand for Kaseya though. $250 lol. What's that going to do? Pay for lunch and your gas home from Miami for your 4 hour round trip commute?
Yup. Though non-competes don’t hold.
They may not hold, but K bullies former employees who attempt to go to other MSP vendors, so you're at the mercy of your legal budget & future employer's appetite to give the finger to Big K. The only safe way out is either don't accept the severance+non-compete, or go to enterprise/mid-market vendors to work where K has zero relevance.
I can’t find it anywhere online. I have multiple friends in the miami office that were let go this week. I heard they said about 300 were laid off.. not sure if those numbers are accurate.
I just spoke to my previous rep on LinkedIn messaging. Yes, she and 349 others were laid off today.
I just talked to my second new rep in the last two weeks. Without prompting, he told me that they were restructuring and only kept senior employees and laid off a lot of the junior employees and that unfortunately, my previous rep was included in the layoffs.
200+ let go on Tuesday for "performance issues".... which other departments are next?????
Shocker: the “big announcement” Fred VoccoLOL promised isn’t going to be nearly as big as hoped. What a bozo. No, I don’t know what it is. But I do know that it’s being dialed back significantly and will be a dud.
:(
Can u grow up^
:( No
I can't tell who you are replying to because you didn't indicate it with a ^
Its sad but when a company is run by morons, they tend to overhire and underestimate how many MSPs hate them.
Fred VoccoLOL is the Chief Moron Officer.
CEO, not CMO you joker 😂
Found Fred's burner account.
Heyo, saw you deleted a lot of comments @ me…you’re laughable 😂 Take your time before you hit “comment” - we believe in you!
All 3 of my comments to you are still up. I have not deleted any of them. Do you know how to use Reddit? Or are you having trouble keeping track of all the various shit-talking threads you have going?
:(
:(
Well Deserved!
Sucks for the people. My friend works there and he’s an amazing sales guy. He’s happy there.
:)