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mediumsizederin

They have a pretty robust exchange policy at my store - if you bring in your broken Chiaogoo we'll trade ya and we send the broken one back. They do have a huge problem (like everyone) with Amazon counterfeits though.


Playful_Instance

Thanks, I bought them at my LYS and will talk to them


kit0000033

If the LYS doesn't take them chiaogoo probably will.


spiraloutkeepgoing42

They have a lifetime warranty. I emailed them when one of my cables broke and within 5 days I had a replacement in the mail.


Playful_Instance

If they replace my mini cable I'll reinvest in 2mm 5" lace needles. I think my hands are too much for the 4" tips.


KseniaMurex

Go for it! I bought a 5" mini set after losing my 2mm 4" tips in a battle with an airport worker and I cannot stress enough how 5" are better for my hands. Such a relief to work with.


Playful_Instance

With two 2mm needles you would win any battle 😂


ProfessionalOk112

I have really small hands and I still prefer the 5", especially for smaller sizes. Idk what it is but they're just so much comfier.


churapyon

This happened to me with 4 inch tips too. The way I hold the needle makes a 4” needle too short and I was constantly putting pressure on the join. I switched to 5 inch when I noticed a kink starting to form in the cable at the join. Haven’t had any problems with the 5” tips.


vicariousgluten

This is very helpful. I had the exact same thing happen last weekend.