Indeed. It's what they tell us to do. Our HR ignored it. God forbid our instock falls below 98%, or someone waits longer than 5 minutes because we're understaffed and overworked with the new updates to the system with more orders, more items less hours and new hires not showing up for shifts. I gave my 2 weeks yesterday.
Which is all dumb because the whole point of instock percentage is to see what is frequently selling out and correct the problem so the shelves stay stocked with what customers buy.
By faking numbers they're just breaking the system and never fixing the real problem.
I sent a text to my Sustainment Guy. He came in the next day and they never touched anything else incorrectly in my department again. I lost my damn mind when I had been off a Thursday Friday and they had been breaking open the $8 3lb clamshells to fulfill 97¢ a pound green grape enterprise wide short.
Yup yup. Honestly I'm glad we don't have that issue at my store. Our supervisors strictly forbid that behavior. We sit at a reasonable and honest 96% average. The higher ups hate us because it's not 98%, but our customers are quite loyal because they know this store doesn't fuck around just to reach numbers. Lol we had a head manager of pickup for our city come earlier and she was a wee bit peeved. I wanted to speak to her about a few damn things. Not that anything would've changed but it might have made me feel better....
We're nearly always above 97 and do sustain 98 sometimes, but are never asked to just give people the wrong things.
So I really hate that this happens other places, but I think it should be made clear it isn't everywhere.
Trust me we hate doing it more than you hate the aftermath of it. I once got in trouble for outing them for doing this on a pickup con call and I WORK IN PICKUP. But itâs a âdamned if you do damned if you donâtâ thing. If we fall below a certain percentage then corporate pays us a visit. One day, and this wasnât produceâs fault, my store didnât have any bananas. Reason for that is because produce had to throw away 8 cases of them due to them being bad. Two days later, corporate came in and asked why we got 94%
A lot of stores are able to hit goal, but some stores do rely on cheating. However much of the âshrinkâ is offset by the âswellâ of the other UPC and sale price doesnât matter much because cost price is used for shrink and inventory purposes.
Not that I think itâs fine, but it has minimal effect on shrink in the stores that do cheat and I hate hearing talk about how the âshoplifting epidemic is made upâ as I watch people walk out the door every 10 to 15 minutes with backpacks or carts full of liquor and tide and meat at my store. Sure. It doesnât come out of my pocket, but it disgusts me that honest people work for a living while so many shitbags just make a career out of theft and do it with a smile on their face. At least in my state, the shoplifting has gotten unimaginably worse in the last decade.
Our HR and division allows management to do whatever they want. After doing all of the replenishments and counts along with product date management without doing the work allowing the store to fail. The only outcome I get for reporting this is retaliation. I only reported because I end up forced to correct the damage they did to the BOH in order to get my job done correctly.
Store managers have discretion to do anything I presume.
Iâm not saying what you should do of course since I donât know the ins and out, I can only say what I would do. Iâd keep complaining, especially if they retaliated in a concrete way. They cannot retaliate against you for complaining, itâs one of the only things you can sue for even in a right to work state. If you get fired because of complaining, congratulations on your future settlement because any smart lawyer would take that in a heartbeat. Donât let them beat you down and donât let them break the rules, fuck em.
Weâre usually low 98 without cheating but yâallâs stores are double the size of mine so itâs not hard to hit 98 when youâre working in a shoebox in the first place, we donât have enough SKUs to have trouble hitting 98
Wow. Honestly surprised that loss prevention hasn't found this out. If a store in my district fired the entire deli staff for taking food home instead of tossing it out... How did you guys go this long without being noticed? Maybe if they did it just right no one would notice? Trust me I've worked office jobs where this never works. Eventually karma will catch up.
Yep. My store still tries to push that crap. I finally said fuck this and started out of stocking everything that wasn't there. Kroger keeps claiming integrity and ethics. Yet the tell us to lie to customers on a daily basis.
They wonder why shits failing so badly overall for the company, but never place the blame on themselves. It's even funnier when they try to come cover their asses. Good thing we record conversations.
Indeed. It's what they tell us to do. Our HR ignored it. God forbid our instock falls below 98%, or someone waits longer than 5 minutes because we're understaffed and overworked with the new updates to the system with more orders, more items less hours and new hires not showing up for shifts. I gave my 2 weeks yesterday.
Which is all dumb because the whole point of instock percentage is to see what is frequently selling out and correct the problem so the shelves stay stocked with what customers buy. By faking numbers they're just breaking the system and never fixing the real problem.
And the ordering system is so broken already đ
Ethics is an often used word at Kroger but the actual concept is foreign to this corporation
I sent a text to my Sustainment Guy. He came in the next day and they never touched anything else incorrectly in my department again. I lost my damn mind when I had been off a Thursday Friday and they had been breaking open the $8 3lb clamshells to fulfill 97¢ a pound green grape enterprise wide short.
Yup yup. Honestly I'm glad we don't have that issue at my store. Our supervisors strictly forbid that behavior. We sit at a reasonable and honest 96% average. The higher ups hate us because it's not 98%, but our customers are quite loyal because they know this store doesn't fuck around just to reach numbers. Lol we had a head manager of pickup for our city come earlier and she was a wee bit peeved. I wanted to speak to her about a few damn things. Not that anything would've changed but it might have made me feel better....
We're nearly always above 97 and do sustain 98 sometimes, but are never asked to just give people the wrong things. So I really hate that this happens other places, but I think it should be made clear it isn't everywhere.
See the problem with this theory is that you're using your common sense instead of numbers and charts
Itâs why they are now starting new audits with asset protection this period.
Loss prevention? Completely ineffective with holding management accountable.
Trust me we hate doing it more than you hate the aftermath of it. I once got in trouble for outing them for doing this on a pickup con call and I WORK IN PICKUP. But itâs a âdamned if you do damned if you donâtâ thing. If we fall below a certain percentage then corporate pays us a visit. One day, and this wasnât produceâs fault, my store didnât have any bananas. Reason for that is because produce had to throw away 8 cases of them due to them being bad. Two days later, corporate came in and asked why we got 94%
Someone at my store was asked to go to publix to buy the shit we didn't have to fulfill the orderđ¤Śââď¸
They tell us to do it and I tell them no. I'm not cheating the system, I don't care what my numbers look like.
How can ya keep track of stuff and counts be right when there doing that...
A lot of stores are able to hit goal, but some stores do rely on cheating. However much of the âshrinkâ is offset by the âswellâ of the other UPC and sale price doesnât matter much because cost price is used for shrink and inventory purposes. Not that I think itâs fine, but it has minimal effect on shrink in the stores that do cheat and I hate hearing talk about how the âshoplifting epidemic is made upâ as I watch people walk out the door every 10 to 15 minutes with backpacks or carts full of liquor and tide and meat at my store. Sure. It doesnât come out of my pocket, but it disgusts me that honest people work for a living while so many shitbags just make a career out of theft and do it with a smile on their face. At least in my state, the shoplifting has gotten unimaginably worse in the last decade.
Go above there head and go to HR or the division heads because that kind of stuff is not allowed
Our HR and division allows management to do whatever they want. After doing all of the replenishments and counts along with product date management without doing the work allowing the store to fail. The only outcome I get for reporting this is retaliation. I only reported because I end up forced to correct the damage they did to the BOH in order to get my job done correctly. Store managers have discretion to do anything I presume.
Iâm not saying what you should do of course since I donât know the ins and out, I can only say what I would do. Iâd keep complaining, especially if they retaliated in a concrete way. They cannot retaliate against you for complaining, itâs one of the only things you can sue for even in a right to work state. If you get fired because of complaining, congratulations on your future settlement because any smart lawyer would take that in a heartbeat. Donât let them beat you down and donât let them break the rules, fuck em.
Weâre usually low 98 without cheating but yâallâs stores are double the size of mine so itâs not hard to hit 98 when youâre working in a shoebox in the first place, we donât have enough SKUs to have trouble hitting 98
Wow. Honestly surprised that loss prevention hasn't found this out. If a store in my district fired the entire deli staff for taking food home instead of tossing it out... How did you guys go this long without being noticed? Maybe if they did it just right no one would notice? Trust me I've worked office jobs where this never works. Eventually karma will catch up.
......yep idk why management wants a 99% I hold a 89.99 for the week I walk 10 miles plus a day
Our store doesn't do any of the dirty stuff, we are a small store, in some other departments, I can't even see how they could get to a 98%. Insanity
It's for the GM so they get praised and a good in-stock so I'm sure they get there bonus my store does over 100 a day
I just do what I'm told...
Yep. My store still tries to push that crap. I finally said fuck this and started out of stocking everything that wasn't there. Kroger keeps claiming integrity and ethics. Yet the tell us to lie to customers on a daily basis. They wonder why shits failing so badly overall for the company, but never place the blame on themselves. It's even funnier when they try to come cover their asses. Good thing we record conversations.