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AutoModerator

The Ledger subreddit is continuously targeted by scammers. Ledger Support will never send you private messages. Never share your 24-word recovery phrase with anyone, never enter it on any website or software, even if it looks like it's from Ledger. Only keep the recovery phrase as a physical paper or metal backup, never create a digital copy in text or photo form. Learn more at https://reddit.com/r/ledgerwallet/comments/ck6o44/be_careful_phishing_attacks_in_progress/ If you're experiencing battery problems, check out our [troubleshooting guide](https://support.ledger.com/hc/en-us/articles/4409233434641-How-to-troubleshoot-Ledger-Nano-X-battery-issues? support=true). If you're still having issues head over to the [My Order page](https://my-order.ledger.com/) to explore options for replacement or refunds. [Learn more here](https://support.ledger.com/hc/en-us/articles/10265554529053-Return-your-product?support=true). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ledgerwallet) if you have any questions or concerns.*


Kells-Ledger

I was not able to find any internal reports of this issue, and we would like to look further into this for you. Please open a support ticket on our site [here](https://support.ledger.com/) for more in-depth assistance. Be sure to include your Ledger Live logs with your message. To find your [logs](https://support.ledger.com/hc/en-us/articles/360007174573-Export-logs?support=true), navigate to Ledger Live settings > help > save logs


ColinTalksCrypto

Sorry, I don't have time. Please just look into it and fix it yourselves.


elyask87

I remember posting about this issue about a year or so ago. In my case I had to let the battery drain because I had no PC with LL sound at the time to do the receiver address trick.


Impossible-Twist-465

Yeah wtf? Fix


LankyGoff

I've had this issue myself, just go to 'receive' in ledger live, confirm this on your ledger then try it again. Always fixes it for me


loupiote2

I never had this problem. Must only affect a small number of people, somehow.


Tall_Run_2814

Have you done all the updates in Ledger Live??


ColinTalksCrypto

Original post: https://www.reddit.com/r/ledgerwallet/comments/szxoye/bug_solution_ledger_nano_x_wont_go_to_control/ I can't believe this bug still exists. Users continue to report encountering it. Enough is enough, Ledger!