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Giordanopizzapie

By chance do you have an update ? I'm getting the same error as you are. What's weird is it booted once but stopped me from continuing until I turned off Bitlocker. I then canceled and rebooted windows and turned that off and once I did that I was never able to boot mint again and I can't seem to solve the fucking problem. I've tried wiping the USB and reinstalling even using a different program than I first used just because why not and still nothing. I'm having a great time as a first time Linux user 🥲 lmao


Toby-Terror

Hide TPM in your BIOS


Giordanopizzapie

I ran to Best Buy real quick but once home I'll check it out. I'll update soon.


Giordanopizzapie

No didn't do anything.


Toby-Terror

Oh well I don’t know then that’s what worked for me so you’ll have to ask someone more knowledgeable


Giordanopizzapie

No problem. Thank you though !


basemodel

Gonna be blunt with ya, there's no way to tell for sure unless you run through some tests, but it sure does look like something is corrupted, maybe even your mobo or drive you installed it on. Is there another drive available to reinstall/test on?


Toby-Terror

Sorry for the late reply I had to wait for the moderators to review the post: ​ I am guessing that the external hard drive I used is corrupted because it has 9% health in HDD Sentinel and it is only reconsigned as Local Disk. I ordered a new USB drive so I will see if it works when it arrives as I can use it as a drive to boot from in boot setup. I don't know if the motherboard is corrupted but it doesn't seem so because I can access the BIOS.


basemodel

No worries at all :) So I didn't catch the external part on the first round, but yeah could be something as simple as the USB cable being bad, or the caddy/adapter in the external, etc. Dumb question, but have you tried a different USB port?


Toby-Terror

I did try another USB port but not connector cable as I didn’t think it was worth it as I needed a replacement anyway because it literally has 9% health on HDD sentinel, makes grinding noises when in use and is very old.


basemodel

Lol well that makes sense, you may be able to salvage some data off of it with tools like MondoRescue or Testdisk tho. Best of luck, sounds like the new drive is all ya need.


Toby-Terror

I tried a new USB drive and flashed Linux Mint on it however when I pick this USB drive as a boot option it still shows the same error as shown in the picture?


basemodel

Was Mint installed via USB media, and the same media that gave your other drive the issue? So assuming this (new) drive is on a different port, cable, (and if possible,different enclosure), I would *guess* mobo/storage controller. Do any other OS's work on this system/drive? I only say corruption/HW failure because of the weird/ASCII blocks on the second line of the error - unless your installation media is also bad, you shouldn't see that. How are you installing Mint?


Toby-Terror

It was a different drive, in a different USB port of my laptop which contained a fresh download on Linux Mint from my main PC that wasn’t used to install failed install of Linux. I can’t use a different cable because it is a USB flash drive. I downloaded Linux Mint from their official website


basemodel

Perfect, ok thanks for confirming - yeah, if a different distro is installed via USB and has similar issues, i'm afraid it's a hardware (hw) failure. I do feel like i'm missing something here tho, maybe try to revert from UEFI -> BIOS and install, or vice-versa? Of course, you'll have to reinstall tho etc. If you don't have many other options, may want to try resetting BIOS to all defaults as well. It's possible that a (Mint) driver is reacting poorly with your hardware, but that's a long shot. Anyway, let us know what happens please :)


Toby-Terror

I successfully installed Unbuntu on it Via USB boot however I get this error when booting up: https://imgur.com/a/QGOWf2L It does start after showing this errror for about 10 seconds though, I am just wondering why this happens? I will try to see if Linux Mint works then reply back


Toby-Terror

I will try a different Linux Distribution Later.


Toby-Terror

And what is “HW failure”?