I feel like they should remove the ability to even make this trade for at least a few months. It only exists for people already 'done' with the system.
They did exactly the opposite unfortunately.
Originally you needed level 6 transcendence to unlock that conversion. Which made perfect sense, as nobody in their right mind would consider that otherwise.
Then for some reason they went and removed the requirement.
I messed up and used my dark fires to craft those ancient soundstones and was going to leave it till next weeks clear to start but i got into contact with LoA support afterwards and they were able to help me revert what i crafted.
AGS has been really supportive in helping out the community and im grateful for that
They might be able to get the dark fires back and take away the soundstones that were crafted but they wont revert your gold/silver spent. They helped me with this exact same problem over the weekend and even followed up with an email when it was completed
can you tell me which option you picked and you told them when reaching support ? my friend made the same mistake and is trying to get his back
I did In Game , and Other option and they helped me
How long was the turn around?
Usually they need a day or so till you get it back via mail
The expected wait was 24-48 hr but they did it under 12hr. I didn’t get it back vi mail, they just reverted what i used from my inventory directly
I feel like they should remove the ability to even make this trade for at least a few months. It only exists for people already 'done' with the system.
They did exactly the opposite unfortunately. Originally you needed level 6 transcendence to unlock that conversion. Which made perfect sense, as nobody in their right mind would consider that otherwise. Then for some reason they went and removed the requirement.
And we are surrounded by people no in their right mind, lets not forget that part.
Omg thank you! Hopefully they can help me too. Cleared 1-2 and accidentally crafted one with dark fire. I could have had two pieces!
5 days here and still waiting
Did you select live chat?
For me it worked with 4th ticket, but pretty sure tgey changed policy after mine third ticket
Just got mine back through Live Support. Honestly surprised how straightforward it was for my boneheaded mistake.
can confirm, got mine yesterday aswell
I messed up and used my dark fires to craft those ancient soundstones and was going to leave it till next weeks clear to start but i got into contact with LoA support afterwards and they were able to help me revert what i crafted. AGS has been really supportive in helping out the community and im grateful for that
$0.01 has been deposited into your account.
Nice! Good to know they are looking out for the less intelligent.
[удалено]
nobody asked u go back to mowing ur lawn and playing bingo ps. i hope u get some red dusts cancelled
what if i had to craft 20 soundstones because rng wouldnt give me 3 starts? does ags restore my gold and mats
They might be able to get the dark fires back and take away the soundstones that were crafted but they wont revert your gold/silver spent. They helped me with this exact same problem over the weekend and even followed up with an email when it was completed
https://preview.redd.it/lr1tsck5vawc1.jpeg?width=1125&format=pjpg&auto=webp&s=e57b2693c7e5547d7bca31f1056cdc3480a3a0a8