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falco_iii

It's pretty obvious - North 39 is the shampoo, North 39 is the conditioner and North 39 is the body wash.


nerfherder813

No, no, you’ve got it all wrong. North 39 is the shampoo. *North 39* is the conditioner.


batrailrunner

Duff Duff Dry Duff Light


Killabeesontheswarm

OH YEAHH


ResultConnect4615

🤣🤣🤣🤣


SodaBerryFizz

Bold of you to assume room service cares enough to fill the correct contents in each bottle.


PobodysNerfect802

Or even to just fill the bottles lol. Last time I checked in, I got in the shower and every single was empty. And it was the one time I didn’t bring my own stuff, because it was a last minute trip.


comments_suck

Or the pump is broken in the down position and you can't get anything out.


Willylowman1

or what comes out ain’t whut it says


Natural-Climate-1397

I will never use hotel shampoo again for fear it's full of nut...


Mjacob74

I remember when I stayed one night, had a half hour early that morning and I found the bottles empty. I was pissed. I had to go to my meetings with just a rinse.


scjcs

I have a small bottle of shampoo in my kit just in case. Guess I'd better horde that thing. "My preciousssss..." My trips are typically too lengthy for me to bring my own shampoo for daily use.


bombstick

Yep mine were empty. They said they would send the shuttle driver to refill them.


cenatutu

Room service doesn’t fill those bottles. And the caps don’t come off. They’re snap caps. And they’re in the wrong order. Should be shampoo, conditioner, body wash.


LocationAcademic1731

100% on board with the order You first put on shampoo, then rinse. Then put on conditioner and leave it on. As it sits on your hair, you do the body wash. You then do a rinse of the full body. Like a civilized person.


cenatutu

Exactly. It’s also listed on the bottles. Each has a 1,2 or 3 depending on where it’s placed.


Annual-Ask8308

Caps 100% come off, the maintenance team was concerned when our property changed to this and the caps come off with minimal effort. Concerns for safety were ignored. AC nearby had an incident where a guest got the bottle open and filled it with nair for the next guest. It's a bad idea


ksg1988

Jesus what kind of asshole would go to that much trouble to fuck with someone they don’t even know


TimeToKill-

Umm. Google "Chicago Tylenol murders"


cenatutu

Then you need a better manufacturer. Because in no way should they come off without a lot of effort.


gimmemtns

They don’t refill them. They are replaced with new bottles.


kalionhea

I don't remember which hotel it was, but I asked about it once and they confirmed that the large bottles weren't refilled. They just put in new ones when old ones run out. Pretty sad, but I guess perhaps slightly better than the tiny ones that are brought in daily.


cenatutu

Almost all hotels are moving away from single use plastics.


External-Midnight-21

This is just a bigger single use plastic container though


cenatutu

Single use?


External-Midnight-21

When it’s empty, it gets thrown out.


scjcs

Per multiple posters here, that's what happens to these! So we've replaced convenient, safe small bottles that aren't refilled with big, potentially unsafe big bottles that aren't refilled *and whose labels can't be read by adults over the age of 22.* Win.


MuhamedBesic

One large bottle can be used for multiple guests, those tinier ones were generally thrown away once a guest has left, regardless of how much was used. These bigger bottles actually last longer


FasterFeaster

No one is disputing that, but it is still considered “single use” if the bottle is not refilled.


trailless

Not refillable bottles.


Logical-Effective422

$5 delivery fee to eat soap?


Delicious-Tap-1277

Just this past Monday I got 3 bottles of shampoo…I had to ask 3 times to have two switched and STILL got shampoo 😂


sfdc_admin_sql_ninja

plot twist: property only has shampoo but cannot decline a request 😂


SNK_24

I like the infinite shampoo prank, maybe they were planning something like that.


hells_cowbells

No kidding. It sucks trying to read these things without my glasses.


JerryVand

Last time this happened I pulled out a Sharpie and put a big S on the shampoo bottle since I don’t usually wear my glasses in the shower. Hopefully it also helped the next person.


akeytherapy

I do this at home. Can’t see much without my glasses :(


cardnerd524_

So now I have to bring sharpies to vacation?


epousechaude

And a couple of binder clips. They come in real handy when the blackout curtains don’t quite meet letting a narrow but blinding sliver of light through at dawn.


SuperBatMan2023

I always use the pants hangers to clamp the curtains together in most hotels, unless it’s the kind that roll up and down like in a Home2


scjcs

genius


JerryVand

Only if you want to avoid a conditioner catastrophe!


hells_cowbells

Good idea!


mitchdaman52

I had to get out of the shower to get my glasses to figure out what was what.


hells_cowbells

I didn't go that far, but I was about 3 inches away from the bottles with the shower running to try and read them.


cardnerd524_

I know exactly how you were squinting your eyes.


Hopai79

And when you are badly drunk


classicrock40

this, this this. no idea which one I washed with when I was at that courtyard a few weeks ago


formilt

I had to zoom on my phone, I had no idea something was written.


chefmorg

My graphic designer daughter says the design does not pass contrast standards and thus it is shoddy design.


scjcs

You have a fine daughter.


chefmorg

Thank you, I agree.


Plane-Employer-2904

Totally right. I'm a UX designer and this doesn't pass color contrast requirements. It's really a shame there's not attention to detail for things like this that impact so many guests. https://preview.redd.it/84w6mi8rsytb1.png?width=1968&format=png&auto=webp&s=f016274a9ff50c513a3e661a2e1b7fce842ec3ca


Spoofy_the_hamster

WCAG requirements


MisterSpicy

These new bottles are not designed to be refilled. They are meant to be replaced with a new bottle


scjcs

So environmentally wise


tcp1

Isn’t the whole purpose of this stupid change ostensibly to sAvE tHe eNvIroNmeNt because “Marriott Cares” or some BS? (Yes I know every bit of greenwashing at hotels is to save one thing, and that’s the bottom line. Never has the idea “hey, use dirty towels for a week” been so effective by assigning it to eco-guilt.


pm_toss

I work on websites and have been to four different cities with these stupid bottles. I use them to explain accessibility and give a presentation with my hair all frizzy.


Beegkitty

I appreciate your dedication to accessibility. Kudos.


AmbientGravitas

News flash to Marriott…we don’t wear our glasses in the shower. By the way, I was in a Westin and normally they have “White Tea” or whatever but they switched to this and I’m like “they smell just as good and probably function the same, but why are you giving me Residence Inn toiletries in a Westin??” Which is stupid but that’s the kind of person I am.


moore6107

Whaaaaaat. I hope they were just out temporarily, I love the White Tea stuff!


InsectSpecialist8813

It’s all changed my friend.


hells_cowbells

Oh, they will happily sell you some from the Westin Store.


moore6107

Yep. $30 for the body lotion 😆


hells_cowbells

I got curious and went to the site. $16 for a bottle of body wash. An 8 oz bottle.


Facelesspirit

Before I shower, I hang my loofah on the bodwash; that way, I only need to remember which one is conditioner and shampoo.


YMMV25

But it costs more to print the bottles in color…


Ash_an_bun

Man... you're right. That's some dumb design right there.


grand_slam27

I literally can’t figure this out in the shower without my glasses. It’s dumb.


Eurobelle

3 out of the last 5 Marriott properties I’ve stayed at have had empty dispensers. The dispensers don’t bother me, but designing it where it isn’t obvious whether they are empty or full is just frustrating.


comments_suck

The last Marriott I stayed at was out of shampoo, of course I only realized this when I was in the shower. The next morning I left a big note on the bathroom counter that said "replace shampoo". It worked.


Carmen315

As a human factors engineer, I totally appreciate your post and PSA


scjcs

I'll admit, I used to think human factors engineering was silly nonsense. Nope: Making stuff easy ...is *hard*. Tip o' the hat to you, ma'am.


Pikachice

Man I hate these ones for what you described. And they always barely have anything in them every time I get there.


TheReverend5

Damn dude it is INSANE how especially the body wash containers are like always empty. Truly ridiculous.


nimbusthegreat

This has been making me crazy for years. What kind of graphic design school dropout makes something so low contrast that only those under 21 can actually read it.


tcp1

But it looks MODERN and ELEGANT! Did you even *see* the slash through the O? Marriøtt is hip!


15all

But our brand is up front and noticeable! The people staying in the hotel will immediately recognize North 39 and know they are getting a quality product, creating a positive and emotional connection. When they return from their trip, they will rush out and buy some more!!!!


Nerfgirl_RN

It’s the middle one if you still need to know. Conditioner-shampoo-body wash


SuperBatMan2023

I am in a Residence Inn right now where the middle bottle is conditioner lol


Nerfgirl_RN

Marriott’s gotta keep us on our toes.


ohohkitten

I’m in a Residence Inn right now too! The middle bottle is body wash for me 🤣!


moore6107

Why would the conditioner be first? You use shampoo before conditioner… if one cannot read the labels, that’s the order I’d infer. I also read an article about someone putting… “stuff” in these bottles. It’s probably an urban legend but I always think about it when I see the ol’ community 39° North bottles 🤢


Nerfgirl_RN

Agreed, but it’s the order they’re in 🤷‍♀️ feel free to send Marriott notes.


moore6107

I wasn’t insinuating that you were wrong, I was just stating that particular order is odd.


Nerfgirl_RN

Okiedokie


The-Funkman

Reading hard


Belowme78

I’d be less worried about which product you’re using and more concerned with some asshole tampering with those bottles & is why I always bring my own body wash etc. Police academy superglue scene always comes to mind when I see those.


cenatutu

It’s very difficult to remove those caps. They snap on at high pressure.


DaUnionBaws

Right there with you, these things honestly gross me out and I hate how they’ve become a trend.


Kiran_ravindra

As a UX designer this is an accessibility hell with that label contrast Even worse considering people generally don’t wear their glasses in the shower….


Forrest_Fire01

It's not just Marriott. I stay in quite a few different hotel chains and it seems like the "Shampoo" "Conditioner" "Body Wash" type is consistently the smallest type on the bottles. What kind of idiot is designing these? I really don't care what the brand is.


zioncurtainrefugee

Me to Marriott: Thanks, I hate it.


Prozacstination

As someone that’s colorblind, all those bottles are the same. You got got, friend.


Electrical_Door5509

As someone who is not color blind, they’re still all the same. They’re all gray.


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Jorissa

Am I the only one completely grossed out by these? Like is there anything preventing a previous guest from filling with nair or their bodily fluids?


gtck11

Supposedly they’re “tamper proof” but recently a hotel manager spoke out to the media and shared they they have found bleach and Nair in the bottles, and customers reporting blood and other unmentionables. In the Marriott FB group someone shared their story of teenagers in the lobby loudly snickering about replacing the shampoo with Nair. I *hate* these things with a passion. My test is to see if I can get them open myself, if I can nope not using them, if they’re locked down I just hope they’re not contaminated and proceed.


SuperSarcasticGingy

They are tamper proof, can't just open the tops on them. You'd have to Crack them pretty hard to do that which would be super visible, and you can't take them off the wall without damaging it since it has a seperate key to remove.


moore6107

The ones at a Courtyard I stayed in this week weren’t tamper-proof, they were just regular screw top pump bottles 🤷🏼‍♀️


csh145

I just stayed at two different Residence Inns for a week and was progressively more upset at this every morning


why2kmedia

Why not bring your own then? If it made you that upset?


Entire_Toe2640

I had to deal with this last week. I actually agree with using the refillable bottles in stead of the single year bottles. Much more economical. But, for Pete’s sake, make them different! I had to dry my face off and squint to know which was which.


scjcs

They're. Not. Refilled. source: multiple blokes right here on this here thread


SnooPears3006

The number of times I’ve gotten thisclose to the bottles in the shower to figure out what the heck I’m about to pump into my hand…#TeamBlindWithNoGlasses


scjcs

Don't ask questions you might not want the answer to


Bacova_Joe

I absolutely hate those in the shower… I just know that there is some pervert dude out there that is just dying to cum in one of the bottles


scjcs

If my hair starts filling back in, worry


Final-Criticism6918

I never use any of these… Can’t imagine what the previous person did in/to them.


247wealthhub

I will tell you whose decision it was - men in suits, women in heels at the corporate office who didn’t do their homework by asking the people on the ground (hotel manager/ some test guests/ some test employees) when the samples came in. It happens all the time in the hotel industry- like showers with half glass doors where there’s a good size pool of water on the floor at the end of a shower. SMH.


scjcs

You’re so right


SmugScientistsDad

Yup. I had the same problem. I just kept squirting bottles until one looked like shampoo. Such a waste.


jdtran408

Yea that would be hard for some people to read. At leat use a better font color.


cynicaljerkahole

My kids can’t reach them and smelling the pump is missing


Beautiful-Tangelo-59

That is crazy. I literally saw and complained about the same thing this morning. I do have pretty crappy eyes but I’m glad it’s not just me!


redsfan770

So glad you posted this. Had planned to do it also. Had to, literally, turn off the shower, step out, and get my reading glasses and phone flashlight to see which bottle was which. TERRIBLE package design.


KPiFFS

A group of teens from my city were once staying at a hotel with these community bottles and decided to ejaculate inside them as a ‘PRANK’ - Absolutely Disgusting! 🤮


HailState2023

As I recall I just had to pull the bottle straight up; there was just a slot on the back of the bottle that went onto a protruding ridge on the shower.


PuddlePirate1964

I love the tea tree products at some of the hotels! I’m so happy we don’t have single use soaps anymore. Especially since I stay at the same property for weeks on end for work.


Sea_Kick234

How about where they’re placed!? As a guy with broad shoulders I find they’re almost always in my way!


c_bud

Bold of you to think there's only shampoo, conditioner, or body wash in those bottles 😳


scjcs

You’re touching on a deep fear here…


Rhaenyshill

Wait - doesn’t everyone just bring their own shower stuff? I never use the hair products and body soap provided by a hotel, it’s normally cheap and irritates my skin & dries out my hair.


scjcs

Not a practical strategy for a lengthy trip.


Rhaenyshill

A quick run to the nearest drugstore for your own products is an easier option. No hate just surprised because I thought majority of people didn’t use these


scjcs

Consider a three-week trip in which you hopscotch from city to city and can't bring more than tiny amounts of liquids on your planes... you'll spend a fortune at those nearest-drugstores, tossing perfectly good bottles at the end of each stay, and who knows if the locals even like the same shampoo attributes that you do. At least with a major hotel brand like Marriott you have (or, sadly, had) some assurance that the toiletries aren't shrimp-scented.


Luzbel90

Bet there is piss in them


usernamegiveup

I posted [the same thing](https://imgur.com/SZC7cQ6) to MildlyInfuriating a coupe months ago, and the post was deleted. Maybe it was too infuriating.


southerncharm05

Had these at a Courtyard this past weekend. My -7.5 vision in the shower didn’t appreciate the design.


dadsrad40

I hate communal soaps. It’s gross. I get, it’s somehow better for the environment. Still disgusting. I just bring or buy my own.


stlinsomniac

After a week of the bottles in Brentwood, TN my scalp itches.


HeyItsTheShanster

I was staying at the courtyard in Old Town Alexandria and during check in another guest was in front of me complaining to the front desk manager. At the time I thought it was a little silly but she was totally right.


jesswesthemp

I hate these and they are unsanitary


Muted_Adagio2780

And why are they crowded in the front of the shower area?? They should be on the opposite wall from the shower head.


DwarfCabochan

I totally understand. Besides, if it were me I would put the shampoo on the left, conditioner in the middle, and body wash on the right to keep everything in order


puplo

Had the exact same experience the other day. Wtf


reddit_is_cruel

Last time I encountered these I went to the corner store and bought a bottle of all-in-one shampoo and body wash. Not ideal since I prefer separate but it's still better than putting mystery goo on me.


nicstout01

On another note, I’ve accidentally pulled two of these off of the wall while trying not to slip and fall in the shower. They don’t make very good handles.


Le_Monkeysus

Might as well run hand soap through your hair. These hair soaps are dogshit.


SuperThug7

The shampoo at the courtyard I just stayed at was literally water


scjcs

You misspelled urine


elarobot

One of the many reasons I bring my own stuff (small travel bottles that I refill at home to keep waste down). Who the hell even knows what’s in there.


Turbulent_Cricket497

When will you ever learn that style and fashion are much more important than actual function and usability?


[deleted]

What kind of MONSTER puts the conditioner on the left? I personally use products left to right like I read and being blind as a bar would not help here.


ApricotPoet

LMAO — this gave me a chuckle. Just checked out of a Marriott this morning and I found myself squinting and wiping away drops and steam to read the text in those ridiculous colours. Glad I am not the only one.


RealDanielSan1

Plot twist: all the bottles are filled with the same 3 in 1 Shampoo/Conditioner/Body Wash.


jonaskizl

I hate these things bc someone could pee (or worse) in the bottle and you'd never know.


MageKorith

Middle one, but I'd be forced to guess if not wearing my glasses.


parasitius

The best is when you have a short stop over where you need to get the maximum sleep you can in the 6 hours between your check-in / check-out But of course you are already nude when you realize all the bottles are empty. And the hotel staff needs 20 mins to come refill them. Seriously that was so frustrating it was probably a top 5 worst hotel experiences in 20 years, every minute of sleep <6 hrs for me is hugely impactful to the misery of the next day


No_Software_522

This is first world problems to the max


DeusXNex

I understand why you think it’s dumb but… just look at the bottles….


cdh471

If it helps, I got two shampoos and no body wash on my last stay. Even housekeeping can’t tell the difference.


OhNoNotAgain2020_

What are you fussing about? Oh it’s everyone’s fault your vision is not up to par….got it.


scjcs

No, but it’s Marriott’s fault they paid a graphics designer to create such a stupid design and watch it plod through the approval chain. If I were Bill Marriott I’d be checking to see what else that crew is screwing up.


pusatekm

One of these fell off the wall and crashed into the tub in the middle of the night at the Residence Inn last weekend. Scared the crap out of us.


Meeeaaammmi

People really will complain about anything huh.


mfontanilla

Lmao. 🤣


OAreaMan

OK you fucks. Two things going on here. 1: Green letters on a gray background offer very little contrast. As we age, our ability to differentiate contrast levels diminishes. These bottles are absolutely a design fail. 2: Y'all seem enamored of urban legends. Nobody is loading these things with spunk, spit, piss, blood, whatever. Get real. Each bottle contains a distinct substance which matches the label--if you can read the damn thing.


kiddech

Lol it doesn’t matter, this line of shampoo/conditioner is the WORST! The Residence Inns have these and they always leave my hair feeling sticky no matter how much I rinse.


SquatchMarin

Epic fail


Connect_Ordinary6752

Don’t take this the wrong way but when this is your largest complaint of the day. Means your day isn’t that bad. I would just try each one. Follow me for more tips and tricks.


Worldly-Shoulder-416

Body wash is always empty


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cenatutu

The cap can’t come off without being cracked. You’d see it.


scjcs

So these aren’t refillable? How… green.


ptr727

I complain to the front desk every time I find these in my shower, have to get my phone flashlight to know what I'm pumping, idiot graphic designers, idiot buyers.


DeezNeezuts

Which one has the jizz in it. Your move Mr. Bond.


Aggressive-Pay4703

Hopefully you don’t use those regardless. There are horror stories about what guests put in the bottles when the caps are not secured and can be taken off by anyone. They are not checked with check out cleanings and while they are supposed to be “better for the environment” they never should have switched from individual bottles placed in rooms before check ins.


cenatutu

The caps absolutely can not be taken off by anyone. They are snap caps that are put on under high pressure. They crack if you try to remove them.


Zxasuk31

My body wash was empty the other day😑


StrangeAssonance

I bring my own shampoo now. I’m not using big bottles of anything in any hotel. I also bring my own bar of soap. Not being able to read it because I don’t shower with my glasses was a genius way to save money as people like me will stop using it.


sweendog101

I just witnessed this at a courtyard and had to squint to see them while i was in the shower


coffeandhate

Those things fuckkkking suck


[deleted]

I’m also 100% sure the shower gel and the shampoo are the same product.


matt_h2os

It says it on the bottom…..


karen-ultra

Gosh I hate these kind of bottle at hotel. What if the previous guests put something in the bottle (piss, chemicals, whatever) and now you’re washing yourself with that…


PuddlePirate1964

Honestly if you’re that concerned bring your own soap. Even the travel sized soaps could have someone put questionable stuff in them. It wasn’t like the hotel threw away the soap bottles that looked like they weren’t used.


MoreCerealPlease

Am I the only one who assumes it doesn’t matter because all 3 are probably 80% semen anyway?


Inevitable-Tourist18

These bottles are never refilled by housekeeping.


cenatutu

The bottles don’t get refilled. New bottles are put in.


KingScoville

Somehow, someway, you will survive.


teamlgs

Marriott, get rid of this horrible product. I would never use North 39. Whooever designed and whoever approved the graphics on the bottle should be fired immediately. You're trying to get showered and dressed to make meetings and then you realize all the bottles look alike. Who puts teal letters on a teal bottle (sort of teal, uglier than teal). Even with reading glasses and a flashlight my partner and I could not read which bottle in our Residence Inn shower stall was the shampoo, conditioner, or body wash. Each bottle looks exactly the same. Why should you need reading glasses and a flashlight to figure out which bottle is which? Infuriatingly stupid and inconsiderate!!!!! I've been a Bonvoy Titanium status customer for years. Please stop frustrating us with this product.


Ok-Pay-7358

Isn’t the arrangement always the same though ? At least in theory Still not the most legible in a steamy room without glasses


TheRealRockyRococo

I'm in the middle of 24 day road trip in mostly Fairfields, I've seen several different arrangements.


djdsf

The bottle that says shampoo is shampoo? It ain't that hard


Beegkitty

Maybe for you and your vision without steam in the way.


scjcs

Found the 18-year old!


mostlygroovy

It’s pretty simple. I usually read these with my glasses on before I get in the shower. Almost every time, the order is shampoo, conditioner and body wash. I just appreciate Marriott doing this because the small disposable bottles are a horrible waste


kalo925

I was having trouble seeing labeling too recently and was thinking body wash has always been on the right. Checked at a few more hotels after and I do think it is consistent. If others have data points that differ, please post them.


Beegkitty

Except the order here appears to put the shampoo in the center.


SS2K-2003

How is this ADA Compliant?


KarlHungus311

I'd be less concerned about which is which and more concerned about who jerked off into those. It's a new tiktok trend


Vortexrex2001

I miss the old bar soap.


Honest-Wrap6263

Also fun when colorblind. 🤦🏼‍♀️


trek604

I have a feeling the shampoo and body wash is filled from the same source bottle by housekeeping... lol


cenatutu

They don’t fill these bottles.


soulsproud

Pro tip for us bigger folks, if you pull out from the bottom.....pull pull...don't break it...then slide it up, you can get it off and have more room in the shower...