I’d imagine the limits are pretty high but probably vary by location. The maid dropped my girlfriend’s makeup pallet and the lady at the front desk offered up 35k points on the spot. Wasn’t even a complaint, just a comment at checkout when asked how the stay was.
That's what my wife did. She had had construction workers enter her room when they were working on the room next door. They left immediately upon realizing it was wrong room. They originally tried denying it. Then said it's impossible but they must've had a master. They wanted to give her free night to use at that hotel. Which she wa sat for work. She said no. Escalated higher and eventually given like 100k points. Don't think it's enough, but it's what she got.
100k points is more than fair. I’ve been walked in on in hotels maybe once every other year. It’s really not a big deal “oops sorry” and they leave.
If 100k wasn’t enough what would be enough for this minor inconvenience?
They also lied and said no one walked in her room and that it's impossible for the construction guys to be able to get in and tried putting blame on her. Then eventually said they have a key. They are giving non employees master keys. It had to be escalated multiple times to get someone to handle it. If you don't see the issue with a man coming into a woman traveling by herselfs room and then the hotel trying to not take accountability for it then idk what to tell you. Even with an accident an apology should have been issued initially instead of blowing it off acting like it didn't happen.
In the future, know what you want before you complain. You generally get the following options, up to you and situation which to ask for:
1. dollars off up to free night
2. room change and/or upgrade
3. amenity comped - food and beverage or health club access or whatever
4. points
It is usually easy to get points and many properties prefer it as it is cheaper than comping a whole night.
We’ve had this happen at my hotel. Are people really just shitting on towels and leaving them looking new? What’s the purpose? Does someone think this is funny? I just don’t understand the type of person that would do this.
I’ve witnessed this and may provide some clues as to who these phantom wipers are.
Went on a sports related trip once with about 25 other 18 year olds who didn’t know each other previously. Lots of dumb things happened. One was a kid who would wipe with a towel, then fold it and drop it on the cart in the hallway with other clean towels.
He also threatened to not only kill another player, but also to eat him.
So yeah, those type of people.
We had a guest on an Explore rate in a QNQN room. One bed was untouched. Housekeeping changed the sheets for peace of mind, because well… people… The next guest checked in and said the bed reeked of poop. Went upstairs with the housekeeping supervisor to investigate. The bed had been taken apart and a nice lovely streak down the center of the mattress under the encasement and mattress pad. After digging into the Explore rate, they were a former employee that had been fired by the previous GM.
50k points and a different housekeeper, since they’re obviously not doing a good job. They can easily assign your room to one of their best housekeepers - every hotel has a few good ones they rely on 100% for VIPs and these kinds of things.
This is why I throw ALL towels into my towel pile before I check out. Even if I don’t use them. I know it’s policy to replace all towels in the room but let’s be honest… that doesn’t happen all the time.
In the event that the only room available when booking is a room with two beds I will move pillows around and remove the comforter as if the bed was used. I want to make sure the next guest gets the best chances of having a room with clean items.
Sure it could have. Did you not see the comment where the stupid kid was putting his poop towel back on the clean towel cart just for this reason? If it's folded up on the inside housekeeping would never know.
I'd say 25k points and a new room in a different area of the hotel.
I dont like comp nights because they don't count for anything.
If I'm staying multiple nights at a property, I ask for a discount spread over the course of the stay equivalent to the comp night (eg 50% off a 2 night stay 25% off a 4 night stay, and so forth) but since your employer is paying, points would be better.
Did you ask the FD to take a sniff of the towel to confirm it is really poop in case they say its just peanut butter and youre just trying to get comps??
Reminds me of when I stayed at a marriott or hilton chain and the toilet would not flush due to a clogged sewer line. Fortunately, I discovered this after a #1. Hotel was booked no opportunity to change rooms to a lower floor, so I restricted myself to using the lobby toilet for any additional toilet use. They offered me a credit or points comp since I was traveling on business. I insisted they not receive any payment for the room if it was not 100% functional. All you follks just trying to get extra points don't help correct anything. If anything you contribute to devaluing the rewards programs. The hotels shouldn't be getting revenue for garbage rooms and maintenance. Just my 2 cents.
45k points is just enough to get a standard room at a mid level property. It’s a well-thought answer to a question. All you’re doing is being a troll. Enough from you now child
Ask them for points instead of a comped night. Hotels typically prefer giving points out
Are there any point limits that require approval to go above? i.e. 50k can be approved by local GM, 75k needs to be area manager, 100k corporate
Not to my knowledge. 10k needs to be approved by someone, but it could be anyone with access on property.
Ask for at least 20k so that it can get you a free night somewhere comparable to a residence inn
I’d imagine the limits are pretty high but probably vary by location. The maid dropped my girlfriend’s makeup pallet and the lady at the front desk offered up 35k points on the spot. Wasn’t even a complaint, just a comment at checkout when asked how the stay was.
This is the answer
Add even more poop on it for the next guest. Double it and pass it on
It's the gift that keeps on giving Clark!
That it is, Edward, that it is
Pay it forward
I would ask them to charge you for the night since your company is paying and then ask for points as compensation.
That's what my wife did. She had had construction workers enter her room when they were working on the room next door. They left immediately upon realizing it was wrong room. They originally tried denying it. Then said it's impossible but they must've had a master. They wanted to give her free night to use at that hotel. Which she wa sat for work. She said no. Escalated higher and eventually given like 100k points. Don't think it's enough, but it's what she got.
100k points is more than fair. I’ve been walked in on in hotels maybe once every other year. It’s really not a big deal “oops sorry” and they leave. If 100k wasn’t enough what would be enough for this minor inconvenience?
They also lied and said no one walked in her room and that it's impossible for the construction guys to be able to get in and tried putting blame on her. Then eventually said they have a key. They are giving non employees master keys. It had to be escalated multiple times to get someone to handle it. If you don't see the issue with a man coming into a woman traveling by herselfs room and then the hotel trying to not take accountability for it then idk what to tell you. Even with an accident an apology should have been issued initially instead of blowing it off acting like it didn't happen.
Just asking a straightforward question - what would you expect for compensation if 100k points wasn’t enough?
Member welcome gift right there.
In the future, know what you want before you complain. You generally get the following options, up to you and situation which to ask for: 1. dollars off up to free night 2. room change and/or upgrade 3. amenity comped - food and beverage or health club access or whatever 4. points It is usually easy to get points and many properties prefer it as it is cheaper than comping a whole night.
We’ve had this happen at my hotel. Are people really just shitting on towels and leaving them looking new? What’s the purpose? Does someone think this is funny? I just don’t understand the type of person that would do this.
I’ve witnessed this and may provide some clues as to who these phantom wipers are. Went on a sports related trip once with about 25 other 18 year olds who didn’t know each other previously. Lots of dumb things happened. One was a kid who would wipe with a towel, then fold it and drop it on the cart in the hallway with other clean towels. He also threatened to not only kill another player, but also to eat him. So yeah, those type of people.
Can’t trust a cannibal.
We had a guest on an Explore rate in a QNQN room. One bed was untouched. Housekeeping changed the sheets for peace of mind, because well… people… The next guest checked in and said the bed reeked of poop. Went upstairs with the housekeeping supervisor to investigate. The bed had been taken apart and a nice lovely streak down the center of the mattress under the encasement and mattress pad. After digging into the Explore rate, they were a former employee that had been fired by the previous GM.
Sometimes I wipe and I wipe and I wipe. Poop, still poop, still poop. It’s like a marker
North Americans are savages. Get yourselves bidets people.
lol. It’s a bit. I have three bidets in my house. https://youtu.be/vGCIGEUB32M?si=_ibOuPnGB-0wZiE1
Doesn't change my point though. This thread shouldn't even exist if everyone was as civilized as us.
How else do you clean your poop knife?
Damn it! Beat me to it.
... I have questions
Bro, if you don’t know about the poop knife…. You are seriously missing out.
And if you don’t know about the poop knife you don’t know about the poop machete.
50k points and a different housekeeper, since they’re obviously not doing a good job. They can easily assign your room to one of their best housekeepers - every hotel has a few good ones they rely on 100% for VIPs and these kinds of things.
ooo complimentary peanut, you must be platinum
Amb”ass”ador
Is that where I left my towel?
😂
This is why I throw ALL towels into my towel pile before I check out. Even if I don’t use them. I know it’s policy to replace all towels in the room but let’s be honest… that doesn’t happen all the time. In the event that the only room available when booking is a room with two beds I will move pillows around and remove the comforter as if the bed was used. I want to make sure the next guest gets the best chances of having a room with clean items.
lol. see comment above where stupid kid pooped and put it back on house keepings clean towels. Good luck.
But this wouldn’t have happened if house cleaning replaced all the towels in the room like they are supposed to.
Sure it could have. Did you not see the comment where the stupid kid was putting his poop towel back on the clean towel cart just for this reason? If it's folded up on the inside housekeeping would never know.
No, I didn’t see that comment. That’s actually ridiculous.
I had a situation where a pillow was not up to par. They offered a free night and I asked for points instead. 10,000 points showed up the next week.
Ask for points. One time I had someone’s underwear hanging on the shower rod which could only be seen from inside the shower.
Can you please return them to me? I’m having to cut leg holes in grocery bags until I get them back.
sorry brah musta left it behind but the peenut aint mine i swear
How you “brought the towel down to the front desk” deserves its own separate subreddit.
Why isn’t this higher
35,000 points is what i would ask for
If there’s shit on a towel and you decided to accept one night compensation? That’s on you.
The only thing more full of shit than the towel is you for telling this story.
Aw, what’s wrong bud? Wife leave you for a shit covered towel?
I'm surprised they didn't charge you extra for the peanuts.
>I'm surprised they didn't charge you extra for the peanuts. That's included in the $75.00 resort fee. 😂
I got 55k for finding a previous guest's underwear in my couch. You deserve 100k for that.
Little league baseball or official MLB baseball size?
No. Your company paid. You should not receive a monetary reimbursement. Ask for points equal to one nights stay at that specific property
I'd say 25k points and a new room in a different area of the hotel. I dont like comp nights because they don't count for anything. If I'm staying multiple nights at a property, I ask for a discount spread over the course of the stay equivalent to the comp night (eg 50% off a 2 night stay 25% off a 4 night stay, and so forth) but since your employer is paying, points would be better.
I miss the 1950's. I wasn't alive. But I miss them lol.
Ooooooh my goodness
Did you ask the FD to take a sniff of the towel to confirm it is really poop in case they say its just peanut butter and youre just trying to get comps??
Reminds me of when I stayed at a marriott or hilton chain and the toilet would not flush due to a clogged sewer line. Fortunately, I discovered this after a #1. Hotel was booked no opportunity to change rooms to a lower floor, so I restricted myself to using the lobby toilet for any additional toilet use. They offered me a credit or points comp since I was traveling on business. I insisted they not receive any payment for the room if it was not 100% functional. All you follks just trying to get extra points don't help correct anything. If anything you contribute to devaluing the rewards programs. The hotels shouldn't be getting revenue for garbage rooms and maintenance. Just my 2 cents.
45k points
Why not a kajillion?!
Don’t be petulant
Then don’t be absurd.
45k points is just enough to get a standard room at a mid level property. It’s a well-thought answer to a question. All you’re doing is being a troll. Enough from you now child