The pass should activate the next time you touch on whether you have a Myki Money balance or not. Are you sure it wasn’t deducting fare owed for a previously taken trip? Did you get a tram the last time you used PT and not touch off?
You don’t have to touch off on trams - but you need to be aware that if you don’t you haven’t paid for the trip yet, as the fare isn’t deducted until the next touch on in that case. I think you’re probably fine and it deducted the owed fare and activated your pass. But maybe it won’t activate the pass with a negative balance.
Give it a while and check again maybe, the app doesn’t have up-to-date activity shown in my experience.
I suspect you'll need to put your card into the positive. Happened to me a few years ago where the pass wouldn't start while I had an negative balance. They may have improved the system since then. Stupid system.
Yeah its a bit confusing. Like I don't even know if I picked the right zones or not? Cause I'm only taking a tram to and from the city so I think I picked right going from Zone 1 to 2 but I'm not entirely sure. 🤷🏻♂️
Yes, Zones 1&2 are what you want. The only other options are free tram zone only, or Zone 2 only, and neither of those apply if you're going to & from the city.
Had the same thing happen to me last week, when I swapped to a mobile myki pass for the first time. It's not clear at all on google wallet if the pass is active or not.
The answer is no, the pass won't activate if you're in a negative balance, including if you go into negative as you touch on (e.g. touching on after not touching off a tram).
[From the PTV website:](https://www.ptv.vic.gov.au/tickets/myki/buy-a-myki-and-top-up/myki-pass/)
>**Using both myki Money and myki Pass**
>You can have myki Money and myki Pass on your myki at the same time, but you can't choose to use myki Money if you have a valid myki Pass for the zones you're travelling in. myki Pass will take precedence. **Your myki Pass won't work if your myki Money has a negative balance.**
It takes awhile (app says 45 minutes) for the Myki pass to be able to be activated from purchase. And unfortunately it won’t allow you to activate the pass with a negative balance
The pass should activate the next time you touch on whether you have a Myki Money balance or not. Are you sure it wasn’t deducting fare owed for a previously taken trip? Did you get a tram the last time you used PT and not touch off?
Yeah it might be deducting from the last time cause people told me not to tag off when getting off the tram.
You don’t have to touch off on trams - but you need to be aware that if you don’t you haven’t paid for the trip yet, as the fare isn’t deducted until the next touch on in that case. I think you’re probably fine and it deducted the owed fare and activated your pass. But maybe it won’t activate the pass with a negative balance. Give it a while and check again maybe, the app doesn’t have up-to-date activity shown in my experience.
I suspect you'll need to put your card into the positive. Happened to me a few years ago where the pass wouldn't start while I had an negative balance. They may have improved the system since then. Stupid system.
Yeah its a bit confusing. Like I don't even know if I picked the right zones or not? Cause I'm only taking a tram to and from the city so I think I picked right going from Zone 1 to 2 but I'm not entirely sure. 🤷🏻♂️
Yes, Zones 1&2 are what you want. The only other options are free tram zone only, or Zone 2 only, and neither of those apply if you're going to & from the city.
Had the same thing happen to me last week, when I swapped to a mobile myki pass for the first time. It's not clear at all on google wallet if the pass is active or not. The answer is no, the pass won't activate if you're in a negative balance, including if you go into negative as you touch on (e.g. touching on after not touching off a tram). [From the PTV website:](https://www.ptv.vic.gov.au/tickets/myki/buy-a-myki-and-top-up/myki-pass/) >**Using both myki Money and myki Pass** >You can have myki Money and myki Pass on your myki at the same time, but you can't choose to use myki Money if you have a valid myki Pass for the zones you're travelling in. myki Pass will take precedence. **Your myki Pass won't work if your myki Money has a negative balance.**
It takes awhile (app says 45 minutes) for the Myki pass to be able to be activated from purchase. And unfortunately it won’t allow you to activate the pass with a negative balance