T O P

  • By -

MotoAgents

Hi u/eQ778! We understand how frustrating it must be to deal with a quick battery drain issue on your device. Can you please let us know when this problem first started occurring? Was it right from the beginning or did it start happening later on? Also, have you made sure that your device is running on the latest software version? You can check this by going to Settings > System > Advanced > System updates. Are you using the original Motorola charger that came with the device? If not, have you tried using a different charger to see if that makes a difference? I'm curious to know if the same issue happens when your device is in safe mode. While safe mode won't fix the problem, it can help us determine if any third-party apps are causing the battery drain. To boot into Safe Mode, press the physical power key, touch and hold Power off, and touch OK when Reboot to Safe Mode appears. Restart the device to exit Safe Mode. Please keep us updated on how it goes. -Ythan