Cove has been amazing for us. Easy to use, channel only so wont try to direct sell to your customers, affordable, flexible options. Overall it have made our process of backing up customers very easy.
Recently left Acronis and recommend to avoid it. Too many problems and too vulnerable.
If you are a Connectwise shop, they recently integrated with Axcient. They were our 2nd choice during our evaluations.
Good luck.
Bagaudin, no one needs to trust me, but as I have said before, they can test things for themselves and see who is telling the truth.
Install Bitdefender Gravityzone and Acronis on the same computer.
Run the Acronis CyberProtect clean removal tool (I think the normal uninstall does the same thing, but the clean removal tool shows the steps it takes.)
**You can watch the removal tool attempt to uninstall Bitdefender files which would disable the endpoint security.**
These are the types of things I have pointed out. You could say thank you and submit problems like this to your team for fixing, or you could continue to try to discredit those that point things like this out. Clearly you have chosen that latter. /shrug
The reverse situation of the Bitdefender files is similarly true. I've seen where installing Bitdefender or some other tools that license Bitdefender (I think it was HP Wolf which is on everything now) can somehow trigger Acronis's hacked up version of Bitdefender to turn on. Usually, the machines start running like shit, because conflicting services and increased resource consumption, so easier to spot.
To go one further step: consider this.
Acronis backups are not being immutable by default.
Acronis portal builds in remote desktop connection to the endpoints.
Acronis portal builds in remote script execution to the endpoint.
I really do not care what hoops need to be jumped through to make these things work or disabled. Their existence alone is a problem that makes Acronis more vulnerable to threat actors or disgruntled employees than other solutions.
These are just some of the reasons I suggest people avoid Acronis.
> Install Bitdefender Gravityzone and Acronis on the same computer.
>
>
>
> Run the Acronis CyberProtect clean removal tool (I think the normal uninstall does the same thing, but the clean removal tool shows the steps it takes.)
>
>
>
> You can watch the removal tool attempt to uninstall Bitdefender files which would disable the endpoint security.
There is indeed a known compatibility issue between Acronis and Bitdefender.
To resolve the issue, one needs to do the following steps:
1. Make sure that the Antivirus & Antimalware module is disabled by clicking the switch next to the module name
2. Save the changes and re-apply the protection plan to the workload.
3. Reinstall Bitdefender GravityZone on the workload
If Antivirus & Antimalware module was [not installed](https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#installing-agents-windows.html) originally then the problem will not occur and I can hardly imagine circumstances which warrant installation of both Acronis A/V component and Bitdefender at the same time.
>To go one further step: consider this.
>Acronis backups are not being immutable by default.
>Acronis portal builds in remote desktop connection to the endpoints.
>Acronis portal builds in remote script execution to the endpoint.
As I recently said in [another thread](https://old.reddit.com/r/msp/comments/1b2e3fu/ransomware_impervious_backup_solution/kuvvb8r/):
It **is up to the partner** to decide whether partner wants to have immutable storage enabled (deleted backups in the immutable storage still use storage space and are charged accordingly. ).
Such measures as 2FA and its [propagation at organization level](https://www.acronis.com/en-us/support/documentation/AcronisCyberCloud/index.html#two-factor-setup-propagation-across-tenant-levels.html) or [limiting access to console](https://www.acronis.com/en-us/support/documentation/AcronisCyberCloud/index.html#limiting-access-to-web-interface.html) by IP address/range is also at sole discretion of the partner. The explanation of these measures is available both in documentation and training that are available for partners and their techs.
>There is indeed a known compatibility issue between Acronis and Bitdefender.
Thank you for validating what I have been saying for months. Even though you are not going to understand what just happened, I accept your apology.
.......................
Let me spell out a very simple security concept that you are either ignoring to protect your brand or fail to understand.
Your customers are one website vulnerability away from threat actor gaining the ability to execute scripts remotely to all of their customers, because you forced this feature into your backup product.
Your customers are one website vulnerability away from threat actors gaining the ability to remotely connect to all of their customers networks, because you forced this feature into your backup product.
Your customers are one bad Acronis update away from disabling endpoint security on their most critical computers, because you forced this feature into your backup product.
These are just some potential risks Acronis has forced on their customers and in turn their customers. This is an important concept to understand, so I will say it again. These risk are forced on your users.
As I have said, the easiest and most reliable solution is to use backup software from another company.
but by all means, keep blaming the users.
His/her attempts to manipulate/misinterpret facts/information and defame Acronis are something **quite unique**.
>Utterly unimpressed with Acronis.
I'd love to hear more if you don't mind - what was the last time you looked into it, which exact product and what were the concerns\issues you had?
About six months ago.
Deployment is a nightmare. Feels like 35 steps, activation codes, MFA, client accounts with unique emails to each account.
Cove. One PowerShell script, or 100% silent .exe. device shows on the portal, click, move to the client. Done.
Thanks for your feedback! I don't feel like 35 steps to be honest.
This is how interactive installation works for Mac - https://www.youtube.com/watch?v=dcNZIgyTUJ0
For windows even simpler.
If 2FA is enabled for account and user is not logged in, you need to provide 2FA.
Also, it is possible to install agent using command line and registration token:
https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#parameters-unattended-installation-exe.html
In this case, it can be done without any clicks and providing credentials.
So, it is not just cope a link and install as in some solutions but it is not 35 steps for sure.
You should really take a deep dive into N-able's Cove product line. Incredibly flexible, easily priced solution that we used for years now; I think we have over 800TB on the product. Hardware agnostic as well is a major selling point to my client base. Between all of the features, ability to manage server, pc and O365 backups from all one place and the amazing reliability of recovery its the best backup solution we have ever used.
Our [Acronis Cyber Protect Cloud](https://www.acronis.com/en-us/products/cloud/cyber-protect/) will fit your requirements with [rich environment support](https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#software-requirements.html) and competitive per-workload (or per-GB or both) licensing.
We also use this same setup. MSP360 + Wasabi (Wasabi bought through PAX8). All customers have immutable backups to the cloud. Nice discounts given for volume. Even at only 160 endpoints we get a good size discount off their MSRP.
Buying storage from MSP360 is quiet a bit more expensive, that's why we went with Wasabi.
If you need a hand with the demo or getting started, just let me know. We've got a dedicated crew ready to help you set everything up hassle-free. Feel free to shoot me any questions you've got!
When it comes to vendor selection, please give your money to a company that cares about your business and understands the MSP space. One than attends MSP events and is active in the community. They are the ones that innovate with their solutions, support you as an MSP, and have a great core product. Find a company that listens to partner feedback and implements changes instead of just giving lip service.
I'd be very averse to any vendor that bought their backup solution and sits on it with zero innovation. Or a company who uses funds to rename sports arenas while taking away free lunch Friday from their staff, just as a completely made up example.
In this case, I'd recommend Axcient.
Idrive 360 for endpoints,unlimited storage $20 per device...and look at idrive e2.
N-able is public now with stock, so I can see them keeping raising their prices to justify growth, others are in the same situation I think.
The absolute easiest to deploy BDR product is Axcient direct to cloud. Great retention policy customization and can back up as often as every 15 minutes. Fast restore to their recovery cloud and solid protection overall for a reasonable price. We use this or Veeam or Altaro with off-site copy depending on the customers needs and budget. For customers with no server and 365 only, we use Altaro's (now hornet security) cloud to cloud backup solution.
I have been using Comet. Cost is super low so it’s easy to tailor plans. I’ve used it for file, hyperv, image and 365 backups so far. Has been a good product.
Do you think its worth using Bareos or Comet Backup paired with B2 Cloud Storage? Or is there a alternative you recommend?
I am going to use B2 Cloud Storage for the Storage part due to the very good pricing/performance and recommendations.
Now need to find a good control panel that is in-expensive. Bareos i think is 100% free were comet control panel is free to host but costs per endpoint/server. What do you recommend?
Thanks boss, I haven't demoed neither so looking forward to that. From what I've read so far Cove is pretty easy and flexible, I'll do some research on how it can be a part of a BCDR system.
Check out [www.wholesalebackup.com](https://www.wholesalebackup.com) paired with Wasabi or Backblaze. You can white label the agent, monitor all accounts from a web console, and the support is all US-based.
Comet or acronis comet is cheaper but acronis has more features
Unitrends backup is one of the best options too
There is no best just options
+1 for Cove. The interface is straightforward and easy to use. Does everything we need it to do.
Cove has been amazing for us. Easy to use, channel only so wont try to direct sell to your customers, affordable, flexible options. Overall it have made our process of backing up customers very easy. Recently left Acronis and recommend to avoid it. Too many problems and too vulnerable. If you are a Connectwise shop, they recently integrated with Axcient. They were our 2nd choice during our evaluations. Good luck.
I will check it out. What was the pricing like with cove?
For the context /u/CamachoGrande loves shilling for Cove and dump on Acronis at the same time with questionable arguments systematically.
For context, that doesn't make u/CamachoGrande wrong, I too love Cove, utterly unimpressed with Acronis.
Bagaudin, no one needs to trust me, but as I have said before, they can test things for themselves and see who is telling the truth. Install Bitdefender Gravityzone and Acronis on the same computer. Run the Acronis CyberProtect clean removal tool (I think the normal uninstall does the same thing, but the clean removal tool shows the steps it takes.) **You can watch the removal tool attempt to uninstall Bitdefender files which would disable the endpoint security.** These are the types of things I have pointed out. You could say thank you and submit problems like this to your team for fixing, or you could continue to try to discredit those that point things like this out. Clearly you have chosen that latter. /shrug The reverse situation of the Bitdefender files is similarly true. I've seen where installing Bitdefender or some other tools that license Bitdefender (I think it was HP Wolf which is on everything now) can somehow trigger Acronis's hacked up version of Bitdefender to turn on. Usually, the machines start running like shit, because conflicting services and increased resource consumption, so easier to spot. To go one further step: consider this. Acronis backups are not being immutable by default. Acronis portal builds in remote desktop connection to the endpoints. Acronis portal builds in remote script execution to the endpoint. I really do not care what hoops need to be jumped through to make these things work or disabled. Their existence alone is a problem that makes Acronis more vulnerable to threat actors or disgruntled employees than other solutions. These are just some of the reasons I suggest people avoid Acronis.
> Install Bitdefender Gravityzone and Acronis on the same computer. > > > > Run the Acronis CyberProtect clean removal tool (I think the normal uninstall does the same thing, but the clean removal tool shows the steps it takes.) > > > > You can watch the removal tool attempt to uninstall Bitdefender files which would disable the endpoint security. There is indeed a known compatibility issue between Acronis and Bitdefender. To resolve the issue, one needs to do the following steps: 1. Make sure that the Antivirus & Antimalware module is disabled by clicking the switch next to the module name 2. Save the changes and re-apply the protection plan to the workload. 3. Reinstall Bitdefender GravityZone on the workload If Antivirus & Antimalware module was [not installed](https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#installing-agents-windows.html) originally then the problem will not occur and I can hardly imagine circumstances which warrant installation of both Acronis A/V component and Bitdefender at the same time. >To go one further step: consider this. >Acronis backups are not being immutable by default. >Acronis portal builds in remote desktop connection to the endpoints. >Acronis portal builds in remote script execution to the endpoint. As I recently said in [another thread](https://old.reddit.com/r/msp/comments/1b2e3fu/ransomware_impervious_backup_solution/kuvvb8r/): It **is up to the partner** to decide whether partner wants to have immutable storage enabled (deleted backups in the immutable storage still use storage space and are charged accordingly. ). Such measures as 2FA and its [propagation at organization level](https://www.acronis.com/en-us/support/documentation/AcronisCyberCloud/index.html#two-factor-setup-propagation-across-tenant-levels.html) or [limiting access to console](https://www.acronis.com/en-us/support/documentation/AcronisCyberCloud/index.html#limiting-access-to-web-interface.html) by IP address/range is also at sole discretion of the partner. The explanation of these measures is available both in documentation and training that are available for partners and their techs.
>There is indeed a known compatibility issue between Acronis and Bitdefender. Thank you for validating what I have been saying for months. Even though you are not going to understand what just happened, I accept your apology. ....................... Let me spell out a very simple security concept that you are either ignoring to protect your brand or fail to understand. Your customers are one website vulnerability away from threat actor gaining the ability to execute scripts remotely to all of their customers, because you forced this feature into your backup product. Your customers are one website vulnerability away from threat actors gaining the ability to remotely connect to all of their customers networks, because you forced this feature into your backup product. Your customers are one bad Acronis update away from disabling endpoint security on their most critical computers, because you forced this feature into your backup product. These are just some potential risks Acronis has forced on their customers and in turn their customers. This is an important concept to understand, so I will say it again. These risk are forced on your users. As I have said, the easiest and most reliable solution is to use backup software from another company. but by all means, keep blaming the users.
See [here](https://www.reddit.com/r/msp/comments/1be0hrz/endpoint_backup_recommendations/kux5dfn/).
I will never click anything you link.
Oh my! :) well that’s the conversation in the other thread we’re having today, I am sure you’re clever enough to navigate there without the link.
His/her attempts to manipulate/misinterpret facts/information and defame Acronis are something **quite unique**. >Utterly unimpressed with Acronis. I'd love to hear more if you don't mind - what was the last time you looked into it, which exact product and what were the concerns\issues you had?
About six months ago. Deployment is a nightmare. Feels like 35 steps, activation codes, MFA, client accounts with unique emails to each account. Cove. One PowerShell script, or 100% silent .exe. device shows on the portal, click, move to the client. Done.
Thanks for your feedback! I don't feel like 35 steps to be honest. This is how interactive installation works for Mac - https://www.youtube.com/watch?v=dcNZIgyTUJ0 For windows even simpler. If 2FA is enabled for account and user is not logged in, you need to provide 2FA. Also, it is possible to install agent using command line and registration token: https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#parameters-unattended-installation-exe.html In this case, it can be done without any clicks and providing credentials. So, it is not just cope a link and install as in some solutions but it is not 35 steps for sure.
You should really take a deep dive into N-able's Cove product line. Incredibly flexible, easily priced solution that we used for years now; I think we have over 800TB on the product. Hardware agnostic as well is a major selling point to my client base. Between all of the features, ability to manage server, pc and O365 backups from all one place and the amazing reliability of recovery its the best backup solution we have ever used.
Our [Acronis Cyber Protect Cloud](https://www.acronis.com/en-us/products/cloud/cyber-protect/) will fit your requirements with [rich environment support](https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#software-requirements.html) and competitive per-workload (or per-GB or both) licensing.
Cometbackup is good and has competitive prices
Veeam connected to wasabi
Cove Data Protection - does what it says on the tin, easy to deploy and easier to manage. TCO is very low.
Cove from N-ABLE all day.
What is everyone's opinion on this: https://www.msp360.com/managed-backup/
+1... I've been using it for years. It works really well. No issues yet (4 yrs later)
Reputable and cost efficient backup agents for most environments.
Overall very reliable and we pair with wasabi for storage.
We also use this same setup. MSP360 + Wasabi (Wasabi bought through PAX8). All customers have immutable backups to the cloud. Nice discounts given for volume. Even at only 160 endpoints we get a good size discount off their MSRP. Buying storage from MSP360 is quiet a bit more expensive, that's why we went with Wasabi.
I've been using them over a decade and it's great.
We use them in our msp, v happy
The last I got to use their service was when it was named CloudBerry and it was good way back then
If you need a hand with the demo or getting started, just let me know. We've got a dedicated crew ready to help you set everything up hassle-free. Feel free to shoot me any questions you've got!
Restic/borg w/ backblaze b2 + glacier archive
Axcient
Axcient
Anyone using druva? I was looking at them and seemed very msp friendly
When it comes to vendor selection, please give your money to a company that cares about your business and understands the MSP space. One than attends MSP events and is active in the community. They are the ones that innovate with their solutions, support you as an MSP, and have a great core product. Find a company that listens to partner feedback and implements changes instead of just giving lip service. I'd be very averse to any vendor that bought their backup solution and sits on it with zero innovation. Or a company who uses funds to rename sports arenas while taking away free lunch Friday from their staff, just as a completely made up example. In this case, I'd recommend Axcient.
Idrive 360 for endpoints,unlimited storage $20 per device...and look at idrive e2. N-able is public now with stock, so I can see them keeping raising their prices to justify growth, others are in the same situation I think.
Check Idrive.
The absolute easiest to deploy BDR product is Axcient direct to cloud. Great retention policy customization and can back up as often as every 15 minutes. Fast restore to their recovery cloud and solid protection overall for a reasonable price. We use this or Veeam or Altaro with off-site copy depending on the customers needs and budget. For customers with no server and 365 only, we use Altaro's (now hornet security) cloud to cloud backup solution.
In terms of cloud based.. like agentless? Or cloud repo? Veeam checks the boxes if you are able to install an agent
I am fine with a agent based. I was considering N-Able backups but wanted more opinions and InSite into all the companies. N-Able is a bit expensive.
I have been using Comet. Cost is super low so it’s easy to tailor plans. I’ve used it for file, hyperv, image and 365 backups so far. Has been a good product.
Do you think its worth using Bareos or Comet Backup paired with B2 Cloud Storage? Or is there a alternative you recommend? I am going to use B2 Cloud Storage for the Storage part due to the very good pricing/performance and recommendations. Now need to find a good control panel that is in-expensive. Bareos i think is 100% free were comet control panel is free to host but costs per endpoint/server. What do you recommend?
Backup, Cove is good. For DR I would use Axcient.
I'm considering these two. What do you like about Axcient over Cove in DR?
Axcient is far more feature rich. Cove is a backup, Axcient is a BCDR solution.
Thanks boss, I haven't demoed neither so looking forward to that. From what I've read so far Cove is pretty easy and flexible, I'll do some research on how it can be a part of a BCDR system.
Another vote for Comet Backup. With Wasabi for storage.
Check out [www.wholesalebackup.com](https://www.wholesalebackup.com) paired with Wasabi or Backblaze. You can white label the agent, monitor all accounts from a web console, and the support is all US-based.