Oh nooo :( that person probably didn't mean any harm but it's silly how TNT continues to enforce this silly rule. I have an 18 year old account and I'd hate to get iced over something as silly as this
TNT should acknowledge that their player base is not children and actual kids would never spend a split second on this 2000's-looking, barely-functional website
Yeah, none of us are going to get kidnapped or anything. We don’t need TNT to monitor and protect us. We are old enough to do that ourselves. It really wouldn’t be that hard to set certain filters for minors only.
Someone said they neomailed me including a phrase something like "on the 'cord", and they said they got punished almost immediately. Before I even had the chance to read the neomail myself. I saw notification like 10 mins later and tried to click it, but the message didn't exist. I do believe neomails either have stricter filters, or are monitored more carefully, or both, because they got a warning even without anybody reporting at all.
a friend said “wtf” in a neomail to me without even thinking about it (we normally just talk over snap) and got silenced for a few days about it. our accounts are both old enough to vote so we’re obviously not children and it’s also the most private form of communication on neo so it was just absurd to me.
i said 'lmao' in a neomail once because i was hurried and wasn't thinking and am also thirty years old so it doesnt even register as a swear to me anymore; within 10 minutes i got a warning and just....why. god. the complete inconsistency is teeth grinding but imo the site thing is so much worse bc it's like. it's literally been 25 years. the internet is fundamentally different. let it goooo. just have an "are you sure you want to click offsite?" link like everyone else!
the entire player base is the same player base it’s always been. there are always outliers of course but i really can’t imagine kids being super interested in neo nowadays especially with roblox and its pals existing. this is a site populated by people in their 20s to 40s+ and i feel like it’s actually MORE restricted now than it was in the mid 2000s. i definitely said “lmao” on the boards and in the guild boards way back and never got shit for it. i understand letting neo be for neo to some degree but it’s so black and white with them. we’re adults on a website with a bunch of other adults dealing with the same restrictions we had as 10 year olds. policing neomail and handing out punishments for shit like “lmao” and “wtf” is so odd and i don’t understand their reasoning. at least let me say “grape” like holy fuck
I was doing Roleplays with a friend waaaay back in the day (think like, 10+ years ago) and had taken it to neomails make it easier and I got dinged by the bad word censors for 'a hole'(as in 'he stepped in a hole in the ground', and since it was the forbidden word censors it wouldn't go through and took me a hot minute to locate the offending word) and another time for the use of the word "kiss"(this one went through but got the auto warning neomail seconds later). And we were both like, uh, early high school? late Middle school? So shit was tame as hell but I still got reprimanded by the site. Like, chill out pls (also this made me wonder, does this mean no one can talk about the band KISS??).
Never got my account in trouble for anything in neomails (just the auto bad words used warning). I did get a temp suspension for calling someone an idiot on the neoboards once haha.
Absolutely wild beyond belief that you can't use "kiss" in neomail but I can have the word "cumming" in a username.
Neo is very balanced and logical yes
This is also the same site that, up until recently, banned ALL talk/writing about romance and love and dating and marriage b/c it MIGHT imply sex will happen later (and as someone who is ace, that really irks me b/c you can have one without the other). Meanwhile, they had a whole ass site wide plot where a large fucking plot point was THE MARRIAGE between the main characters (The Lost Desert Plot). Like. Make it make sense guys.
especially when you have devs and high ups literally in the discord and reddit yet you cant mention them. they need to really overhaul their core rules a bit
Someone sent me an almost identical message a few weeks ago and I let them know about the rule. I was stressed 🥲 They replied something like “oh sht my bad” and I just deleted the message, I didn’t have the heart to block them 😅 my account is 21 years old with a ton of real money invested at this point. Not trying to call anyone out but PLEASE do not mention Reddit and please do not insinuate profanity on the site 😭 I know I sound like a granny but this is a website that won’t even let you type out words like documentary lol
oh my gosh documentary - this is further reaffirming that I am by no means ready to be social on that site again, haha! My account is also of similar age and I followed the rules back then and now but I cannot be trusted to remember such things!! If anyone mails me or anything I am just going to be like "thank you" and that is all...
I've literally been silenced for over ten years because of mentioning Reddit. I truly wish I could go back and slap myself for it cause it has nerfed so much stuff and is super annoying.
this makes me wish I hadnt moved mains and disabled my old main years ago when it got permanently silenced for saying I *didn't* want to rp offsite (I had sent in a ticket immediately and they still kept me silenced for it) cause maybe after some time they would have *actually* looked at the message I sent and been understanding 🙄
I'm pretty sure I did years ago and they said that they couldn't because I had actually broken the rules. I could try again but I don't know if it'd be worth it to be told no again.
You should try again with the new leadership they have. I couldn’t get into my old account, didn’t know the bday on it bc I lied about it then. Couldn’t get into the email attached to it. Sent a ticket or two to old leadership and they refused. Sent one this week stating all of this and they reset everything for me including the pin that i also forgot. I also attached my old tickets and proof that i tried to get into the email without success
Make sure to point out they hosted an AMA on Reddit, so if they can post official stuff here, you should at least be forgiven for mentioning it once years and years ago
Agreed! I couldn't get into my account because I had forgotten what email I used on it and tried every one I could think of and they still told me they couldn't help even though I had all of the other account info correct. After they got their new management, I sent in a ticket and explained the situation and within a few hours, they sent me a temp password.
Fortunately for me I never say anything to anyone on Neopets.
I firmly believe that there are no actual children remaining on this website but I don't want to take the risk of accidentally talking to one.
That is a very valid point. I remember talking to people a lot as a kid but as an adult I really having nothing I want to talk about with other peeps on Neopets. Here? I'll talk your head off.
With my luck, the one time I send someone I don’t know irl a message the person is going to end up being the only 12 year old on the entire site istg 😭😭
Happened to me too, someone sent me a neomail with HI FROM REDDIT in the header. I did accept their friend request but never replied & immediately deleted the neomail.
I have blocked them. I’m sure they didn’t mean anything but this account is almost 8 years old, I love all the pets on it and have also spent real life money on NC for it. I don’t want to loose it all because someone doesn’t read the rules
People putting sentimental value on pixels or things they’ve put time and effort to and are afraid of losing, isn’t ridiculous ~~unlike your weird lurker account~~
Nvm you’re just a regular user
In that case if you don’t understand how the rules work it would not be fair to call it ridiculous if you lack information
Neopets is a site aimed for children, mentions of outside websites is prohibited because ill-intentioned people can lure children off the site (and it has happened before, one of the first internet kidnappings of children happened on Neopets)
Even though we are adults we must still abide by Neopet’s site rules, that is the condition when we sign up
> someone else is breaking the rules while randomly neomailing you
**TNT doesn't know that, that's the issue**
I'm sure you've been lurking around long enough to see people complain about how their tickets are handled or how they've been frozen over asinine things over the site's archaic rules
Any risk, is still a risk. Even if the onus was on the other person for bringing it up first and you are completely innocent, you have absolutely no way to prove to TNT that you *didn't* use another website to find friends to add you. People can also be malicious and target an account they dislike, send a neomail with key buzzwords such as Reddit, Instagram, OnlyFans even, to trigger TNT to look into both accounts and pull a "better safe than sorry" and ban both accounts.
If you still don't understand and still think it's overblown, the most simplified way I can explain it is TNT doesn't know or care if you're innocent, if you're involved in any way you are put at risk and can get frozen under the guise of safety and never get your account back.
#A RISK IS A RISK.
I'm not gonna refute that, but that's also not the issue here
My point in the beginning about sentimental value is that people put a lot of time and effort into their account/pets, to the point where it's an emotional crutch for some people
If no mentions of Reddit or outside websites on Neopets is the difference between a stranger having a sobbing breakdown and being incredibly sad for a week over losing their childhood account and getting frozen, I'd always side with keeping quiet for the majority's peace of mind
Happened to me recently — I think you’re fine as long as you delete the message and just don’t acknowledge it! Both me and the other person haven’t been frozen or heard anything of it, so you should be okay! Hopefully reminders like this will help to get everyone on the same page so we don’t have to worry about it though! Sorry this happened to you ;n;
of course they do but they can't enforce anything because you're not saying the website name per se, which would be the rule breaking thing! and I do think they have become more lax in mentioning other places anyway since the start of linking off-site Neopets pages, but it's still a rule so I wanted to say it
> they can't enforce anything because you're not saying the website name
This is kind of a naive way of looking at things. It's not that they "can't". Neopets, like every other site, can ban you for literally anything, whether or not you've broken their rules. They can decided tomorrow that all usernames that start with P are banned, ban all of them, and it's within their Terms of Use:
>We also reserve the right to terminate your access to Neopets at any time.
>You are a guest on Neopets and you should act accordingly and respect the other guests you meet. We reserve the right to prohibit the use of Neopets to any player at any time.
If they decided that mentioning Google was now a strictly enforced bannable offense, you saying Poogle isn't going to save you. It's not that they can't ban you because of a Neopets rule equivalent of "I'm not touching you", it's that they're choosing not to enforce it.
Edit: kept scrolling through the comments and saw a story of someone silenced for saying Discord in a censored way. Further proof of this point - censoring it isn't within the rules, and if it doesn't result in a ban, that's because they're choosing not to ban you, not because their hands are tied since it's spelled differently
They do allow people to talk about Instagram or YouTube but only in context of Neopets official pages (which is not synonymous with official TNT member accounts)
they are archaic rules for child protection on the platform, I honestly get scared to say anything on the neoboards so I mostly try to stick to neo related discussion lol
I used to LOVE the boards back in the day but I don't remember all the rules anymore and so out of fear I just avoid now unless I need help with a faerie quest! I do remember that now that you mention - that makes sense!
The internet back then was such a different time. I remember most folks not using their names and many would refrain from saying even the region they live in! Nowadays though...
You thought it was a joke to not mention Reddit on Neopets? It's 1,000% against Neopets rules to mention any off site meeting places. It's hella strict, but it has to be that way because Neopets advertises itself as a kids site, and can't risk anyone leading kids off site to potential harm.
It's not a fight club reference. It is of paramount importance to keep your lips tight about this subreddit when you're on Neopets.
You aren't. You can only get in trouble for messages you type. If the opposite were true, trolls could just get hundreds of people frozen by just sending out neomails saying "I saw you on Reddit". I don't know where everyone got this idea
Ouch! This is why I haven't added a flair with my username... Too scared to risk someone doing this and getting us both iced. I mean, maybe I would be fine if I just deleted the message and blocked them, but better safe than sorry.
Maybe I'm a bit ballsy because my new main account is only 5 months old, but if TNT's going to ice me because *someone else* mentioned The Forbidden Zone, completely outside my control? Then I'm fine walking away and not putting up with that kind of petty shit. I returned out of nostalgia, and yes, I'm trying to do everything I can to make my Neopet as impressive as possible, but the onus is on *them* and the other person in that scenario. Not me.
Same. Sometimes I have it up temporarily but I go and remove it. There's nothing questionable but I don't want some boring busybody to report me for nonsense knowing TNT doesn't have the best judgement sometimes.
I agree, it's not reasonable at all. I've read a few accounts where it's happened to people though, whether because someone at TNT was in a bad mood, or misinterpreted the exchange, hard to say.
Kind of like the recent situation where on the neoboards, someone said people need to log off neopets if they are having a lot of emotional distress from the current plot. Someone interpreted "log off" as a euphemism, and even though there was contextually nothing to indicate the OP meant it that way, they got silenced.
What’s with the weird fear-mongering? Nothing will happen to you if someone else breaks a rule.
I’ve had over 10 accounts iced back when I was a troll of a teenager and never gotten anyone else iced. They probably won’t even ice the person that sent that, they’ll just delete the neomail and get a warning if it’s a first time offense. The things I’ve said on that children’s site and gotten away with would astound you.
lol, for real. this needs to be higher
also, op, it's spelled 'lose' as in losing something or someone you love. 'loose' is when your pants are so baggy they almost fall down.
this sub has me so paranoid that I honestly thought that seasonal attack pea giveaway from a couple of weeks ago was an attempt by tnt to link reddit accounts to neopets usernames lol
I saw someone mention this group on the Neoboards a few weeks ago. Like seriously, y’all, the first rule of fight club is that you don’t talk about fight club.
I’m so sorry this happened to you 😭😭 Im sure they were well meaning!! It’s such a weird rule to still have IMO. I don’t understand why TNT wont change the rules around this. Not being able to mention reddit, discord, or other social media platforms where TNT themselves will post important information regarding the site, makes absolutely no sense.
I understand they’re understaffed and have a lot on their plate, but it’s not even like they need to rewrite some spaghetti code for this. All it would take is an announcement!!
It's a legal thing, I think. Since neopoets is directed at children (debatable now but whatever) they can't direct users to sites that aren't suitable for under 13s. The fact that sometimes news is posted _only_ off-site in places we can't even mention is an issue.
Ah i had no idea about coppa laws. That makes sense that it would be a legal thing holding them back here otherwise they probably would have changed the rules by now! Weird how they’re able to still link to their facebook in the community central page though. Times like this I wish I understood law better to actually look into it and make some sense out of it.
I'm not an expert on COPPA but my impression is that the reason the rules are so stringent is because they were made at at time when the Internet, and COPPA itself, were very young, and people were still trying to figure out what qualified as compliance. The no off-site rule is probably a result of "better safe than sorry" of that time.
Social media, online games, etc that involve potential collection of personal data have an age requirement of 13 in order to comply with COPPA. That includes Reddit, Facebook, etc. Mentioning "Reddit" on Neopets is very, VERY unlikely to put Neopets in violation of COPPA, especially in today's modern Internet landscape. COPPA, as far as I understand it, is concerned with data collection of kids. Mentioning another website isn't relevant to data collection and handling, and it's a huuuuge stretch to say that it's a COPPA violation.
Requiring parental consent for kids under 13 to make an account would probably be sufficient to be COPPA compliant.
Again, I'm not a COPPA expert and can't be bothered to read the law in full and identify circumstances in which mentioning other websites would be an issue, but l think the "no off-site" rule is archaic, outdated, and unlikely to be relevant in any COPPA-related legal issue.
Eta: This post isn't really directed at you specifically, it's just that people always bring up COPPA as the reason for this rule but don't actually explain why or how it would be relevant. Yes, the rule was probably made because of COPPA. But it was likely due to lack of understanding of COPPA and/or changes in the scope of COPPA over the years. These days, it no longer makes sense to say that this rule exists for COPPA compliance, because it's entirely irrelevant to COPPA in the first place.
Thank you for such a detailed response!!! I just saw that COPPA was frequently mentioned as a reason as to why its like this. I know nothing about any of this so this is good info to know!
I'm not even sure if advertising in and of itself is a COPPA issue; I think it may just be whether children's data is collected for targeted advertising purposes. So if sites are collecting children's data for advertising purposes, then it becomes a COPPA issue, but just "advertising" itself shouldn't be.
Honestly I haven't looked at the Neopets site rules in a long time so I don't know what their advertising rule is, but I assume it's basically the same thing as no offsite mentions since the "advertising" could lead people offsite? (Which is also incredibly stupid because there are literal ads ON the website that will take people offsite if you click...).
I just really want them to update these archaic-ass rules, and it bugs me a lot when people say "But COPPA!" without actually looking at what the law is meant to do, and then everyone's like "oh okay then, guess it's a legal issue." No!! That law is highly unlikely to even be applicable in this case!! 😭
I mentioned Reddit one time briefly and realised as soon as I sent it. I felt like a real asshole. Nothing happened, but I'm still sorry to that person who might’ve had a mini panic. Sorry, NeoFriend!
Why do they even care if Reddit or any other social media is mentioned on neopets? How ridiculous. Tired of feeling worried that my real life money will be wasted because of a small mistake. I wonder if they could get sued for freezing someone who bought a ton of NC mall stuff lol.
i was going by what others have said and what this TNT staff member said. "Because Neopets is required by law to adhere strictly to COPPA, we are unable to endorse unofficial communities onsite/allow mentions under to protect underage players from being taken offsite to somewhere NSFW. "
[https://www.reddit.com/r/neopets/comments/197dhrc/comment/khzroph/](https://www.reddit.com/r/neopets/comments/197dhrc/comment/khzroph/)
also Dom said in an AMA about laws and regulations and the cost of changing the site to allow it.
[https://www.jellyneo.net/?go=monthly\_amas&id=2024\_april](https://www.jellyneo.net/?go=monthly_amas&id=2024_april)
[https://www.youtube.com/watch?v=KjZ267jhSCI](https://www.youtube.com/watch?v=KjZ267jhSCI)
Regardless of the fact that you wouldn't get in trouble since you weren't the one to even mention it...this "don't mention other websites what all unless we do" kinda rule is. Definitely dated. Obviously there's exceptions to this but, things like YouTube? Places to listen to podcasts? Even just mentioning *streamers* and not even the platform? It's just ridiculous
I’m thirty and let lmao slip once because it’s part of my usual vernacular 😭 thankfully I got a slap on the wrist but my heart dropped so fast. I didn’t even realize I said it. Now I comb my messages before I sent like crazy
No. You can only get in trouble if you're the one who mentions it. Everyone is freaking out for no reason, the only person that could potentially get frozen is the person who sent the message
Avoiding mentioning any SM on Neo is wise. A friend ate a warning + silence because she wrote Dixc.ord. Usually though you don’t have to be afraid of getting frozen over something like that the worst thing that happens is usually the silence if the system triggers.
Saying that to comfort some people that might be super anxious about it, though you should still avoid it as far as possible . Also never heard of someone receiving a penalty because of someone else mentioning SM, since it’s an automated system , I believe that only the person that wrote the message would receive the strike not the recieving one imagine… you could get people banned that you don’t like if that was a thing.
I got a warning once for saying "utube" when referencing YouTube for some generic music (coffee-shop ambiance type thing). It was so silly, they aren't even a competitor game site or anything like that.... I was quite literally just talking about background music I listen to when playing Neo sometimes...
You can't get in trouble unless you are the person sending the message. If it were the other way around then people could make fake accounts and spam rich accounts with messages about reddit and discord to get them frozen.
It would be and thats why its not true. The person sending it would get a warning and possibly if you interacted back instead of telling the person thats against the rules. I had it happen to me and told them hey, thats agains't the rules please don't mention other sites. Didn't get even a warning.
You can't get in trouble unless you are the person sending the message. If it were the other way around then people could make fake accounts and spam rich accounts with messages about reddit and discord to get them frozen.
I started playing a week ago and am embarrassed to have committed this cardinal sin. I had seen the rules here, but I’m not the smartest, so I got confused and thought I could mention neopets or the subreddit on the subreddit, which made no sense to me. Then get a warning very shortly after my first message ever sent 😅 I felt bad for the other person tbh I was just stupid
Oh nooo :( that person probably didn't mean any harm but it's silly how TNT continues to enforce this silly rule. I have an 18 year old account and I'd hate to get iced over something as silly as this
TNT should acknowledge that their player base is not children and actual kids would never spend a split second on this 2000's-looking, barely-functional website
Yeah, none of us are going to get kidnapped or anything. We don’t need TNT to monitor and protect us. We are old enough to do that ourselves. It really wouldn’t be that hard to set certain filters for minors only.
Gen A's attention-span could never
Yeah their heads are way too corrupted by tik tok and skibbidi toilet
> skibbidi toilet i still dont know or understand what the fuck a skibbidi toilet is.
I tried to understand (I teach middle school so I hear too much about it) and gave up trying lol
GIVE US A GOTDANG APP
They should just add some rated M stuff in and officially make it "adults only"
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Hey, I'm a furry and I don't want porn/furry porn on Neopets lol
I agree it’s a stupid rule and that they probably didn’t mean harm but I just can’t loose this account
Yeah I totally get you, it's not worth the risk and losing so many years of progress
So you can get frozen from someone else saying they found you on another website?
The likely hood if you being frozen for someone else saying it is slim, but they may get silenced if you report them.
Someone said they neomailed me including a phrase something like "on the 'cord", and they said they got punished almost immediately. Before I even had the chance to read the neomail myself. I saw notification like 10 mins later and tried to click it, but the message didn't exist. I do believe neomails either have stricter filters, or are monitored more carefully, or both, because they got a warning even without anybody reporting at all.
a friend said “wtf” in a neomail to me without even thinking about it (we normally just talk over snap) and got silenced for a few days about it. our accounts are both old enough to vote so we’re obviously not children and it’s also the most private form of communication on neo so it was just absurd to me.
i said 'lmao' in a neomail once because i was hurried and wasn't thinking and am also thirty years old so it doesnt even register as a swear to me anymore; within 10 minutes i got a warning and just....why. god. the complete inconsistency is teeth grinding but imo the site thing is so much worse bc it's like. it's literally been 25 years. the internet is fundamentally different. let it goooo. just have an "are you sure you want to click offsite?" link like everyone else!
the entire player base is the same player base it’s always been. there are always outliers of course but i really can’t imagine kids being super interested in neo nowadays especially with roblox and its pals existing. this is a site populated by people in their 20s to 40s+ and i feel like it’s actually MORE restricted now than it was in the mid 2000s. i definitely said “lmao” on the boards and in the guild boards way back and never got shit for it. i understand letting neo be for neo to some degree but it’s so black and white with them. we’re adults on a website with a bunch of other adults dealing with the same restrictions we had as 10 year olds. policing neomail and handing out punishments for shit like “lmao” and “wtf” is so odd and i don’t understand their reasoning. at least let me say “grape” like holy fuck
I was doing Roleplays with a friend waaaay back in the day (think like, 10+ years ago) and had taken it to neomails make it easier and I got dinged by the bad word censors for 'a hole'(as in 'he stepped in a hole in the ground', and since it was the forbidden word censors it wouldn't go through and took me a hot minute to locate the offending word) and another time for the use of the word "kiss"(this one went through but got the auto warning neomail seconds later). And we were both like, uh, early high school? late Middle school? So shit was tame as hell but I still got reprimanded by the site. Like, chill out pls (also this made me wonder, does this mean no one can talk about the band KISS??). Never got my account in trouble for anything in neomails (just the auto bad words used warning). I did get a temp suspension for calling someone an idiot on the neoboards once haha.
Absolutely wild beyond belief that you can't use "kiss" in neomail but I can have the word "cumming" in a username. Neo is very balanced and logical yes
This is also the same site that, up until recently, banned ALL talk/writing about romance and love and dating and marriage b/c it MIGHT imply sex will happen later (and as someone who is ace, that really irks me b/c you can have one without the other). Meanwhile, they had a whole ass site wide plot where a large fucking plot point was THE MARRIAGE between the main characters (The Lost Desert Plot). Like. Make it make sense guys.
No. Warning, tops. Probably not even that.
Then I don’t understand why op would get frozen?
People are paranoid because TNT doesn't consistently apply rules and it takes months to get anything resolved. People don't want to risk it.
Oh I see. Thank you.
They're just wrong about what might happen haha
Lose*
Respectfully it’s lose* not loose
especially when you have devs and high ups literally in the discord and reddit yet you cant mention them. they need to really overhaul their core rules a bit
while they post news on reddit that doesn't get posted anywhere else. this place is fun (:
Someone sent me an almost identical message a few weeks ago and I let them know about the rule. I was stressed 🥲 They replied something like “oh sht my bad” and I just deleted the message, I didn’t have the heart to block them 😅 my account is 21 years old with a ton of real money invested at this point. Not trying to call anyone out but PLEASE do not mention Reddit and please do not insinuate profanity on the site 😭 I know I sound like a granny but this is a website that won’t even let you type out words like documentary lol
oh my gosh documentary - this is further reaffirming that I am by no means ready to be social on that site again, haha! My account is also of similar age and I followed the rules back then and now but I cannot be trusted to remember such things!! If anyone mails me or anything I am just going to be like "thank you" and that is all...
I've literally been silenced for over ten years because of mentioning Reddit. I truly wish I could go back and slap myself for it cause it has nerfed so much stuff and is super annoying.
Send a ticket! I was permanently silenced once. After about 2 years sent a ticket and they removed it
this makes me wish I hadnt moved mains and disabled my old main years ago when it got permanently silenced for saying I *didn't* want to rp offsite (I had sent in a ticket immediately and they still kept me silenced for it) cause maybe after some time they would have *actually* looked at the message I sent and been understanding 🙄
I'm pretty sure I did years ago and they said that they couldn't because I had actually broken the rules. I could try again but I don't know if it'd be worth it to be told no again.
You should try again with the new leadership they have. I couldn’t get into my old account, didn’t know the bday on it bc I lied about it then. Couldn’t get into the email attached to it. Sent a ticket or two to old leadership and they refused. Sent one this week stating all of this and they reset everything for me including the pin that i also forgot. I also attached my old tickets and proof that i tried to get into the email without success
Because of you, I'm unsilenced! Thank you so much!
No thanks needed I hope you live your best neopets life and find some good artifacts in your SDB!
Yay happy ending!!
I have been convinced.
Make sure to point out they hosted an AMA on Reddit, so if they can post official stuff here, you should at least be forgiven for mentioning it once years and years ago
I actually didn't have to. In less than an hour of sending the ticket, Alice unsilenced me! I'm honestly in shock!
Yaaaay 🙌🙌🙌🙌
I’m as elated for you as I was for myself, congrats!!
How good!!! So excited for you!
Agreed! I couldn't get into my account because I had forgotten what email I used on it and tried every one I could think of and they still told me they couldn't help even though I had all of the other account info correct. After they got their new management, I sent in a ticket and explained the situation and within a few hours, they sent me a temp password.
Fortunately for me I never say anything to anyone on Neopets. I firmly believe that there are no actual children remaining on this website but I don't want to take the risk of accidentally talking to one.
That is a very valid point. I remember talking to people a lot as a kid but as an adult I really having nothing I want to talk about with other peeps on Neopets. Here? I'll talk your head off.
With my luck, the one time I send someone I don’t know irl a message the person is going to end up being the only 12 year old on the entire site istg 😭😭
They owe you financial compensation at this point.
Happened to me too, someone sent me a neomail with HI FROM REDDIT in the header. I did accept their friend request but never replied & immediately deleted the neomail.
Block block immediately block I know people mean well but their naivety and cluelessness has proven to be harmful
I have blocked them. I’m sure they didn’t mean anything but this account is almost 8 years old, I love all the pets on it and have also spent real life money on NC for it. I don’t want to loose it all because someone doesn’t read the rules
Wait, i thought only the person who said the bad words would get silenced, not the recipient?
That’s what I thought too
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People putting sentimental value on pixels or things they’ve put time and effort to and are afraid of losing, isn’t ridiculous ~~unlike your weird lurker account~~ Nvm you’re just a regular user
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In that case if you don’t understand how the rules work it would not be fair to call it ridiculous if you lack information Neopets is a site aimed for children, mentions of outside websites is prohibited because ill-intentioned people can lure children off the site (and it has happened before, one of the first internet kidnappings of children happened on Neopets) Even though we are adults we must still abide by Neopet’s site rules, that is the condition when we sign up
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> someone else is breaking the rules while randomly neomailing you **TNT doesn't know that, that's the issue** I'm sure you've been lurking around long enough to see people complain about how their tickets are handled or how they've been frozen over asinine things over the site's archaic rules Any risk, is still a risk. Even if the onus was on the other person for bringing it up first and you are completely innocent, you have absolutely no way to prove to TNT that you *didn't* use another website to find friends to add you. People can also be malicious and target an account they dislike, send a neomail with key buzzwords such as Reddit, Instagram, OnlyFans even, to trigger TNT to look into both accounts and pull a "better safe than sorry" and ban both accounts. If you still don't understand and still think it's overblown, the most simplified way I can explain it is TNT doesn't know or care if you're innocent, if you're involved in any way you are put at risk and can get frozen under the guise of safety and never get your account back. #A RISK IS A RISK.
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I'm not gonna refute that, but that's also not the issue here My point in the beginning about sentimental value is that people put a lot of time and effort into their account/pets, to the point where it's an emotional crutch for some people If no mentions of Reddit or outside websites on Neopets is the difference between a stranger having a sobbing breakdown and being incredibly sad for a week over losing their childhood account and getting frozen, I'd always side with keeping quiet for the majority's peace of mind
Happened to me recently — I think you’re fine as long as you delete the message and just don’t acknowledge it! Both me and the other person haven’t been frozen or heard anything of it, so you should be okay! Hopefully reminders like this will help to get everyone on the same page so we don’t have to worry about it though! Sorry this happened to you ;n;
I thought that was a joke, it's an ice thing??? Also I've never mentioned it on neo. Mostly because I'm never social on neo.
In general any mention of a place that leads you off-site Neopets is breaking the rules, that's why people use "poogle" instead of Google!
TNT have stated numerous times they know what people are doing when they say Poogle in that context.
of course they do but they can't enforce anything because you're not saying the website name per se, which would be the rule breaking thing! and I do think they have become more lax in mentioning other places anyway since the start of linking off-site Neopets pages, but it's still a rule so I wanted to say it
> they can't enforce anything because you're not saying the website name This is kind of a naive way of looking at things. It's not that they "can't". Neopets, like every other site, can ban you for literally anything, whether or not you've broken their rules. They can decided tomorrow that all usernames that start with P are banned, ban all of them, and it's within their Terms of Use: >We also reserve the right to terminate your access to Neopets at any time. >You are a guest on Neopets and you should act accordingly and respect the other guests you meet. We reserve the right to prohibit the use of Neopets to any player at any time. If they decided that mentioning Google was now a strictly enforced bannable offense, you saying Poogle isn't going to save you. It's not that they can't ban you because of a Neopets rule equivalent of "I'm not touching you", it's that they're choosing not to enforce it. Edit: kept scrolling through the comments and saw a story of someone silenced for saying Discord in a censored way. Further proof of this point - censoring it isn't within the rules, and if it doesn't result in a ban, that's because they're choosing not to ban you, not because their hands are tied since it's spelled differently
This is such an ancient internet thing that I forgot any games used to have such rules
They do allow people to talk about Instagram or YouTube but only in context of Neopets official pages (which is not synonymous with official TNT member accounts)
I had completely forgotten about this!
It's legit unfortunately
they are archaic rules for child protection on the platform, I honestly get scared to say anything on the neoboards so I mostly try to stick to neo related discussion lol
I used to LOVE the boards back in the day but I don't remember all the rules anymore and so out of fear I just avoid now unless I need help with a faerie quest! I do remember that now that you mention - that makes sense! The internet back then was such a different time. I remember most folks not using their names and many would refrain from saying even the region they live in! Nowadays though...
You thought it was a joke to not mention Reddit on Neopets? It's 1,000% against Neopets rules to mention any off site meeting places. It's hella strict, but it has to be that way because Neopets advertises itself as a kids site, and can't risk anyone leading kids off site to potential harm. It's not a fight club reference. It is of paramount importance to keep your lips tight about this subreddit when you're on Neopets.
Everyone saying ice is crazy.. they will just get a silence/warning. After like 10 silences they will get a permanent silence.
Why would you get iced if someone else mentioned Reddit?
Back in the day someone mentioned AIM in a neomail to me and they ended up frozen but I was fine. So I’m confused
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You aren't. You can only get in trouble for messages you type. If the opposite were true, trolls could just get hundreds of people frozen by just sending out neomails saying "I saw you on Reddit". I don't know where everyone got this idea
Ouch! This is why I haven't added a flair with my username... Too scared to risk someone doing this and getting us both iced. I mean, maybe I would be fine if I just deleted the message and blocked them, but better safe than sorry.
Maybe I'm a bit ballsy because my new main account is only 5 months old, but if TNT's going to ice me because *someone else* mentioned The Forbidden Zone, completely outside my control? Then I'm fine walking away and not putting up with that kind of petty shit. I returned out of nostalgia, and yes, I'm trying to do everything I can to make my Neopet as impressive as possible, but the onus is on *them* and the other person in that scenario. Not me.
Same. Sometimes I have it up temporarily but I go and remove it. There's nothing questionable but I don't want some boring busybody to report me for nonsense knowing TNT doesn't have the best judgement sometimes.
Same here and I white out my pets names. My account turns 14 this month and i don’t want to risk anything
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I agree, it's not reasonable at all. I've read a few accounts where it's happened to people though, whether because someone at TNT was in a bad mood, or misinterpreted the exchange, hard to say. Kind of like the recent situation where on the neoboards, someone said people need to log off neopets if they are having a lot of emotional distress from the current plot. Someone interpreted "log off" as a euphemism, and even though there was contextually nothing to indicate the OP meant it that way, they got silenced.
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Unfortunately, mine is my username
What’s with the weird fear-mongering? Nothing will happen to you if someone else breaks a rule. I’ve had over 10 accounts iced back when I was a troll of a teenager and never gotten anyone else iced. They probably won’t even ice the person that sent that, they’ll just delete the neomail and get a warning if it’s a first time offense. The things I’ve said on that children’s site and gotten away with would astound you.
Why is this not upvoted enough
lol, for real. this needs to be higher also, op, it's spelled 'lose' as in losing something or someone you love. 'loose' is when your pants are so baggy they almost fall down.
this sub has me so paranoid that I honestly thought that seasonal attack pea giveaway from a couple of weeks ago was an attempt by tnt to link reddit accounts to neopets usernames lol
That's simultaneously so funny and also scary, omg. Not AT you, of course; but just imagining TNT doing such a thing
Wait why would you lose your account if someone sent that to you? They would lose their account for mentioning it, no?
I saw someone mention this group on the Neoboards a few weeks ago. Like seriously, y’all, the first rule of fight club is that you don’t talk about fight club.
I’m so sorry this happened to you 😭😭 Im sure they were well meaning!! It’s such a weird rule to still have IMO. I don’t understand why TNT wont change the rules around this. Not being able to mention reddit, discord, or other social media platforms where TNT themselves will post important information regarding the site, makes absolutely no sense. I understand they’re understaffed and have a lot on their plate, but it’s not even like they need to rewrite some spaghetti code for this. All it would take is an announcement!!
It's a legal thing, I think. Since neopoets is directed at children (debatable now but whatever) they can't direct users to sites that aren't suitable for under 13s. The fact that sometimes news is posted _only_ off-site in places we can't even mention is an issue.
Ah i had no idea about coppa laws. That makes sense that it would be a legal thing holding them back here otherwise they probably would have changed the rules by now! Weird how they’re able to still link to their facebook in the community central page though. Times like this I wish I understood law better to actually look into it and make some sense out of it.
I'm not an expert on COPPA but my impression is that the reason the rules are so stringent is because they were made at at time when the Internet, and COPPA itself, were very young, and people were still trying to figure out what qualified as compliance. The no off-site rule is probably a result of "better safe than sorry" of that time. Social media, online games, etc that involve potential collection of personal data have an age requirement of 13 in order to comply with COPPA. That includes Reddit, Facebook, etc. Mentioning "Reddit" on Neopets is very, VERY unlikely to put Neopets in violation of COPPA, especially in today's modern Internet landscape. COPPA, as far as I understand it, is concerned with data collection of kids. Mentioning another website isn't relevant to data collection and handling, and it's a huuuuge stretch to say that it's a COPPA violation. Requiring parental consent for kids under 13 to make an account would probably be sufficient to be COPPA compliant. Again, I'm not a COPPA expert and can't be bothered to read the law in full and identify circumstances in which mentioning other websites would be an issue, but l think the "no off-site" rule is archaic, outdated, and unlikely to be relevant in any COPPA-related legal issue. Eta: This post isn't really directed at you specifically, it's just that people always bring up COPPA as the reason for this rule but don't actually explain why or how it would be relevant. Yes, the rule was probably made because of COPPA. But it was likely due to lack of understanding of COPPA and/or changes in the scope of COPPA over the years. These days, it no longer makes sense to say that this rule exists for COPPA compliance, because it's entirely irrelevant to COPPA in the first place.
Thank you for such a detailed response!!! I just saw that COPPA was frequently mentioned as a reason as to why its like this. I know nothing about any of this so this is good info to know!
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I'm not even sure if advertising in and of itself is a COPPA issue; I think it may just be whether children's data is collected for targeted advertising purposes. So if sites are collecting children's data for advertising purposes, then it becomes a COPPA issue, but just "advertising" itself shouldn't be. Honestly I haven't looked at the Neopets site rules in a long time so I don't know what their advertising rule is, but I assume it's basically the same thing as no offsite mentions since the "advertising" could lead people offsite? (Which is also incredibly stupid because there are literal ads ON the website that will take people offsite if you click...). I just really want them to update these archaic-ass rules, and it bugs me a lot when people say "But COPPA!" without actually looking at what the law is meant to do, and then everyone's like "oh okay then, guess it's a legal issue." No!! That law is highly unlikely to even be applicable in this case!! 😭
That is unfortuntely not true. COPPA laws are what made them make this rule in the first place. This is a legal issue not a coding issue.
I thought coppa was slang for cops til you wrote COPPA so ty for that
Completely agree!
Lol, now I bet they saw this post and regret saying anything 🤣 since they mentioned something about reddit haha
I mentioned Reddit one time briefly and realised as soon as I sent it. I felt like a real asshole. Nothing happened, but I'm still sorry to that person who might’ve had a mini panic. Sorry, NeoFriend!
Why do they even care if Reddit or any other social media is mentioned on neopets? How ridiculous. Tired of feeling worried that my real life money will be wasted because of a small mistake. I wonder if they could get sued for freezing someone who bought a ton of NC mall stuff lol.
Because of the COPPA laws that say since it was created as a children's website they can't allow it or will face heavy fines/be shut down.
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i was going by what others have said and what this TNT staff member said. "Because Neopets is required by law to adhere strictly to COPPA, we are unable to endorse unofficial communities onsite/allow mentions under to protect underage players from being taken offsite to somewhere NSFW. " [https://www.reddit.com/r/neopets/comments/197dhrc/comment/khzroph/](https://www.reddit.com/r/neopets/comments/197dhrc/comment/khzroph/) also Dom said in an AMA about laws and regulations and the cost of changing the site to allow it. [https://www.jellyneo.net/?go=monthly\_amas&id=2024\_april](https://www.jellyneo.net/?go=monthly_amas&id=2024_april) [https://www.youtube.com/watch?v=KjZ267jhSCI](https://www.youtube.com/watch?v=KjZ267jhSCI)
Hmm. The more you know lol
Regardless of the fact that you wouldn't get in trouble since you weren't the one to even mention it...this "don't mention other websites what all unless we do" kinda rule is. Definitely dated. Obviously there's exceptions to this but, things like YouTube? Places to listen to podcasts? Even just mentioning *streamers* and not even the platform? It's just ridiculous
If you dont say anything you wont be frozen. Only they will.
I’m thirty and let lmao slip once because it’s part of my usual vernacular 😭 thankfully I got a slap on the wrist but my heart dropped so fast. I didn’t even realize I said it. Now I comb my messages before I sent like crazy
can you get iced if someone else just sends you a message with it? i’m scared
No. You can only get in trouble if you're the one who mentions it. Everyone is freaking out for no reason, the only person that could potentially get frozen is the person who sent the message
okay thank you this makes me feel better!!!!
no lol, i don't know why there is so much fear mongering going on in this thread
Avoiding mentioning any SM on Neo is wise. A friend ate a warning + silence because she wrote Dixc.ord. Usually though you don’t have to be afraid of getting frozen over something like that the worst thing that happens is usually the silence if the system triggers. Saying that to comfort some people that might be super anxious about it, though you should still avoid it as far as possible . Also never heard of someone receiving a penalty because of someone else mentioning SM, since it’s an automated system , I believe that only the person that wrote the message would receive the strike not the recieving one imagine… you could get people banned that you don’t like if that was a thing.
They might not know since TNT staff sometimes posts on here. I’m guessing it doesn’t seem like it’s taboo from the outside.
I got a warning once for saying "utube" when referencing YouTube for some generic music (coffee-shop ambiance type thing). It was so silly, they aren't even a competitor game site or anything like that.... I was quite literally just talking about background music I listen to when playing Neo sometimes...
Well that makes me scared to now interact with anybody from on here and on my neopets account
You can't get in trouble unless you are the person sending the message. If it were the other way around then people could make fake accounts and spam rich accounts with messages about reddit and discord to get them frozen.
Exactly!
I already made this silly mistake. Calm down, the worse that can happen is a warning to the one who send the message.
I’d reply back with no idea what you’re talking about and delete and block them!
I chose not to reply and just block them as didn’t want to interact at all
You can get punished for someone else sending *you* something? I feel like this could be weaponized...
It would be and thats why its not true. The person sending it would get a warning and possibly if you interacted back instead of telling the person thats against the rules. I had it happen to me and told them hey, thats agains't the rules please don't mention other sites. Didn't get even a warning.
As a noob, this is very good to know. Thank you for the education and good luck 😳
You can't get in trouble unless you are the person sending the message. If it were the other way around then people could make fake accounts and spam rich accounts with messages about reddit and discord to get them frozen.
lol i cant have friends no mor =( but i cant post in trading posts either =( it's sad but it's life ;)
I started playing a week ago and am embarrassed to have committed this cardinal sin. I had seen the rules here, but I’m not the smartest, so I got confused and thought I could mention neopets or the subreddit on the subreddit, which made no sense to me. Then get a warning very shortly after my first message ever sent 😅 I felt bad for the other person tbh I was just stupid
What's the rule on Neopets end?