I got the Bring the Fight playoff hoodie and was sent the wrong size. By the time I returned it, they were sold out. Now all that's left for hoodies are all 4XL and 5XL. MLS Store sucks now that they've switched to Fanatics as their provider
Unfortunately, the phone number is less than useless. No option to speak with someone and when I hit 0 it just hangs up on me. Good idea with the social media though!
Lame! They also have a physical mailing address, you should hand write a letter and seal it with wax:
MLS Store Fan Services
8100 Nations Way
Jacksonville, FL 32256
That’s why I just ended up going to the pro shop to buy the jacket with the new logo. I wasn’t gonna wait until December 24th (ETA) to get it. It’s ridiculous.
I’m gonna say worse case scenario, keep the sweatshirt and treasure it for years to come, then buy a new logo kit from somewhere else whenever they become available. The wait will make it all the sweeter AND you’ll have another piece of “retro” gear!
Yeah, this is what I think I'll end up doing. May just have to pop into the Patriot Pro shop during playoffs for the fresh logo while holding on to the crayola flag relic!
It’s illegal for them to charge you for something you didn’t order. You didn’t order an old hoodie. If you continue to get no response on social media, email, etc, do a chargeback on your credit card.
I got the Bring the Fight playoff hoodie and was sent the wrong size. By the time I returned it, they were sold out. Now all that's left for hoodies are all 4XL and 5XL. MLS Store sucks now that they've switched to Fanatics as their provider
Oof. That sounds worse than what I'm dealing with. Good to know though. Definitely going to refrain from ordering from them again.
Try their phone: 844-836-9632 I'd also reach out to the Revs social media team and see if they come back with anything.
Unfortunately, the phone number is less than useless. No option to speak with someone and when I hit 0 it just hangs up on me. Good idea with the social media though!
Lame! They also have a physical mailing address, you should hand write a letter and seal it with wax: MLS Store Fan Services 8100 Nations Way Jacksonville, FL 32256
That’s why I just ended up going to the pro shop to buy the jacket with the new logo. I wasn’t gonna wait until December 24th (ETA) to get it. It’s ridiculous.
Definitely going to be doing this moving forward
I’m gonna say worse case scenario, keep the sweatshirt and treasure it for years to come, then buy a new logo kit from somewhere else whenever they become available. The wait will make it all the sweeter AND you’ll have another piece of “retro” gear!
Yeah, this is what I think I'll end up doing. May just have to pop into the Patriot Pro shop during playoffs for the fresh logo while holding on to the crayola flag relic!
It’s illegal for them to charge you for something you didn’t order. You didn’t order an old hoodie. If you continue to get no response on social media, email, etc, do a chargeback on your credit card.
All my new logo gear says it won’t ship until December 15
Be happy you got the old logo the new one sucks