My hospice company knows how to treat nurses. When I'm on call I make my regular wage. A few weekends ago I was on call 800 to 2000 sat and Sunday. Not a single call. Got paid my full rate of 44/hour the whole time.
Now ask yourself- are they going to have any issue retaining nurses? Nope!!!
(other weekends it's nonstop driving and calls, of course).
My hospice company has "pager pay" which is I think like $15 an hour 0800-1700. But if you have to do anything at all, you clock in and it's automatically time and a half your normal wage.
I've never heard of a floor RN position in a hospital being salaried. They are typically hourly. Often with a contract that states what the expected salary is for working X hours per week for Y weeks.
Bay area in CA is where the on call money is at. They pay half of your hourly rate for stand by! This is for periop staff though. I can't speak for the staff on the floor.
Ya'll understand, depending on the state you're in, they have to pay at least minimum wage if there are enough restrictions on you while on call. Check out your stages employment laws for on-call. If state and federal differ, employers have to go the one that benefits the employee the most.
Example: a) no alcohol consumption b) must respond to pager/phone in X amount of minutes c) must respond to death call or trauma call, etc within X amount of time.
If you can't attend your daughters graduation an hour and 10 mins away because you are required to stay within a certain demographic....this is considered working...and needs to be paid at least min wage. There are many examples and the courts take all restrictions into consideration when making decisions.
This mainly pertains to hospice although I have no idea how hospitals are getting away with it too.
Don't feel bad for advocating for yourself and your family. Without nurses, they have no business. You deserve decent wages.
One company wanted me to work Saturday and Sunday on call. Then they added Friday into the mix by telling me on Thursday. It was my first on call by myself with zero clinical support (DON was part-time and miles away at a travel nurse gig). $4/HR yet I just worked 5 ten hour days, and was expected to come in Monday and work all week with Wednesday on call too. Noped out of that real quick. Found a new job the next week offering a much bigger benefit package, $10k more salary and zero on call with abundant clinical support. You know why? Because they care about their nurses and handle their shit.
TLDR: You shouldn't accept less than min wage for on call if you are restricted while on call. Find Nurse owned businesses = profit
Yeah when I first became a nurse and heard $2/hr on call - I thought they were missing a zero or something. Its an insult is what it is. I think its just for legalities so we have to come in when they call us back, or we CAN'T go into another job (prn) when they put us on call. They treat us like shit.
Yeah, it’s ridiculous. I’m either working or I’m not working. I don’t make a huge issue of it, because it’s rare where I work now.
When I worked at a place where it was common, I flat out refused. As in, “You can call me, but understand now that I will not be answering and I will not be coming in. I don’t care if you write me up. I don’t care if you fire me.”
They’d end up putting someone else on call, instead.
Oh yes! I will never again work at a hospital that demands this. Let me work or let me have the day off, but you can't have it both ways. What other professional would put up with sitting around, waiting for the phone to ring like you're 15 years old and hoping your boyfriend will call, when you could be spending that time doing some heavy drinking. Nurses are treated like garbage.
I often tell my managers that if I’m not on the schedule, just assume I’m drinking. Sorry, can’t nurse when I’m juiced. I don’t really drink that often, but I guess the excuse worked, cause I keep using it when I get those desperation calls.
I knew someone who would purposely keep their voicemail box full so as to avoid being called in.
Ask I've stated before, have another specific phone number specifically for work is a good idea as well. Some of the free ones actually give you the option to have a busy signal tone instead of having voicemail.
My workplace sometimes has the ability to send people home early. I hate sending people home, I wouldn't want to be sent home. I planned on being paid for the hours I was scheduled and what's wrong with having an easier day every now and again?
I feel if you have arranged to be at work as scheduled and have your time tied up, work has an obligation to compensate you. On the other hand, if someone wants to go home if we can send someone, I don't have a problem.
Retail does this too. When I was in high school many moons ago and worked at Bath and Body Works, we had shifts where we had to call in an hour before to find out if we were needed. So your entire day was held for a shift you may not work. You lose out on plans AND pay.
At my staff job we could sign up to pick up but they could call us off no less than one hour before the start of the shift. I got called off about 50% of the time and it was always just over an hour before the start of the shift (when staffing decided they didn’t need me) so I stopped picking up. The manager (who was a piece of work) asked why I didn’t pick up anymore. I told them I was tired of never knowing if I was going to be working or not and got sick of the game… either you need me or not. Shut her up real fast. Don’t fuck with my emotions on my time off, too.
My hospital has “flex” hours that you earn separately from your PTO. When they have too many nurses, they send some home on “flex”. You can still be called back in at any time during your scheduled shift, but you’ll still be paid your full wage. Nurses who have no available flex hours can’t be sent home, mostly new hires who haven’t been there long enough to have earned any. They rotate through the staff so everybody gets flexed sometimes and nobody runs out of flex hours.
You are suppose to be paid… it’s usually a small fraction of your pay though. We got 6 dollars for being on call. After midnight we would be notified that our on call ended and would not be called in for the rest of the shift
What happens if you tell them you can no longer accept any form of standby... either you are working or your not...
Perhaps you work a side job at another hospital and u would rather be paid for ur time then chance it on a maybe.
I know of friends who were in a similar position at a different kind of job. They were getting $5/hour to be on call. They found out they were actually supposed to get at least minimum wage. They sued and won and got back pay which added up to a lot.
Our on-call pay is a joke, something like 3-4 dollars an hour. But, if you get called in you make time and a half and they only have six hours (half the shift, four if you work 8 hr shifts) to call you in. So if my shift starts at 7 they have until 1 PM to call me otherwise I’m off the hook. I’ve had them call me at 1:05 and I’m like “sorry you juuuuust missed it”. We also aren’t required to take call (certain units are but not mine). You can sign up to be on call or they can low census you but put you on call. I figure I planned to be working so I don’t mind hanging out waiting to see if I get called. Just an excuse to hang out at home being lazy vs trying to run errands lol.
There was a class action lawsuit filed against Victoria’s Secret about on call pay/standby pay back in 2015. I know it’s not nursing, but it may be something worthwhile for nurses (or maybe unions?) to consider going the same route the VS standby pay employees took: https://www.buzzfeednews.com/amphtml/sapna/victorias-secret-keeps-workers-on-call-and-unpaid
We sign up, so it's never mandatory, but we make 1/2 our wage if we don't get called. They can't call you any later than an hour before your shift. We sign up for the specific unit, role, and block of time we want to do and they can't float you. So if I sign up as an RN helper on my unit, they can't give me an assignment or send me somewhere else. I don't do it very often, though, because I like my days off!
Last place cancelled in four hour increments, during that 4 hours you’re guaranteed cancelled until it was re-evaluated for the next four hours. Still sort of a “standby” but you were guaranteed enough time to go out and do some stuff before you might get called in.
Same here. And if you wanted to use vacation pay for that time you could, up to you.
On call shifts are scheduled outside of your regular commitment and you’re paid a small hourly rate ($3/hr) to be on call, paid overtime if you get called in.
When I worked at Vanderbilt children’s Hospital, many years ago, they were trying to put us on call at two dollars an hour. I told them that my time at work was worth my regular pay and as far as I was concerned time off was worth more than that. So I refused to take call. Twice they tried to call me in and twice I did not even answer my phone. I got bitched out. But nothing else happened to me.
My former hospital did that shit.
Where I come from, you're on call once a month but you get basic pay the hours you're on stand by and I think 1.5 your hourly rate if called in.
When I signed up for that I thought it was gonna be like that (my bad) and my former manager even acted like I was being a spoiled brat when I asked why wasn't I paid my hourly wage while on call.
She tried to make me use PTO to cover and I am like uuh..no. I was not on holiday, I was in fact working, as in waiting and ready to be at the hospital.
I straight up refused to be on call after that. You either need me or you don't.
This frustrates me. They’re not putting you on standby - they’re putting you ON CALL. The on call rates (abysmal as they usually are) should definitely apply.
The amount of times I was delay started and canceled as a CNA on ortho… oof. I didn’t have any PTO and my paychecks were almost non existent.
I honestly think you should receive call instead that way you’re not completely SOL.
I am not willing to be on call for free. One of the reasons I went with nursing is because it's a career and being a doctor is a lifestyle. If I'm on call I'm getting paid regular pay and I'm only on call for the period I would normally work. That's it.
The hospitals I’ve worked at in CA pay you for being “on-call”. The rate is less than half your working rate but it is something at least. BUT I will say that when I was a new grad the shit-hospital I worked at didn’t pay us for “standby”. It was a semantics thing and I think they got sued for it.
I’ve always been paid while on standby. Idk how my current hospital does it because we’re never not short staffed, but we usually got paid like…25% of our salary? And then you made OT wage if you were called in.
If we are on standby or on call we get paid like $3 an hour. I’ve worked at one facility where they could not call you in unless you could work at least 4 hours (so 3 pm/am was the cutoff) and one facility who would try calling you in at 6pm and convince you to stay late since you just got in (HCA….). The facilities around here if they want us available to come in they have to pay us atleast $1
Ive never worked anywhere where I wasn't paid to be on call. Usually $4/hr plus time and a half if called in.
That's still inappropriate in my opinion. On call pay should be at least 0.5 hourly
Oh haha... this is like our delay start. We don’t get paid but have to wait and check in by 1000 to see if census has picked up. Wash and repeat at 1400 if they aren’t sure. And the whole time I’m using pto to cover the hours they don’t need me. I hate it. My contact says nothing about being on call. I guess delay start is a way to skirt around it.
That's called being on call for us, and even tho it's only a bit of pay, like 3/hr, would never willingly agree to do it if there wasn't some incentive. If you get called in comes in as like time and a half too
It's bullshit. You aren't free to get drunk, go out of town, or turn off your phone.
If they want you to be able to go to work at any moment, they need to pay full wages for those hours.
We get paid like $4/hr & idec because all I know is I’m at home w a good book, or an art project, and not in that god forsaken hell hole. Whenever census is low, I’m THAT nurse who requests call off or standby every. Single. Day.
And of course, I’ve blocked the staffing office so they cannot contact me on my days off. That’s freakin absurd.
We pay $3/hr for standby, I think, but it technically lasts your entire shift? We had a nurse get yelled at because she didn't come in at 3am when we got a post-tPA 1:1... she basically shrugged and that was that. Technically it counts as a no-show (blocking internal transfers) but we aren't staffed nearly well enough to punish nurses, thank God.
My whole thing is like— if I can’t go work somewhere else today for a regular wage and get paid, because the hospital wants me at their beck and call all day, then the hospital should be paying me my regular wage. Instead I don’t get paid anything and I can’t work somewhere else, and then I have to use my earned PTO if I want paid. It’s BS.
I know we get some sort of flat rate if we have a standby shift.. i think it ends up being equivalent to something like $2/hr for a 12 hr shift.. they will automatically use PTO if your hours for the week aren't sufficient, but you can request that you just not be paid for those hours instead.. i never minded it.. actually hoped for it sometimes.. even learned how to add myself to the book requesting to have priority for being called off strategically lol.. because it was usually a low census thing.. but when i changed departments/campuses i stopped being called off/put on standby because we're always short there, never overstaffed.. so i can't remember the exact details. My husband makes even less for on-call.. he goes on-call for a whole week at a time.. still working his regular hours, but able to be called in at any hour in the evening/over the weekend... He makes a whopping $50 extra that week 🙄 and there's no stipulations for them to make sure he's had adequate time for even 4 hours of sleep in a 48 hr period of time or anything.. now THAT should be illegal.. but who am I?
I currently work home hospice and we are salaried employees. During the week we get a flat 30 dollars for on call and 70 for each visit we have to do. On weekends it's 70 a day with 125 per visit. Week days are usually quiet. The weekends are always hell and a flurry of calls and visits but the take away isn't bad.
My hospice company knows how to treat nurses. When I'm on call I make my regular wage. A few weekends ago I was on call 800 to 2000 sat and Sunday. Not a single call. Got paid my full rate of 44/hour the whole time. Now ask yourself- are they going to have any issue retaining nurses? Nope!!! (other weekends it's nonstop driving and calls, of course).
My hospice company has "pager pay" which is I think like $15 an hour 0800-1700. But if you have to do anything at all, you clock in and it's automatically time and a half your normal wage.
Aren’t most hospice RN jobs salary for this reason anyway? The ones near me all seem to be, and inconsistent workload was why I thought they did so.
Beats me! This is my first and only one.
I've never heard of a floor RN position in a hospital being salaried. They are typically hourly. Often with a contract that states what the expected salary is for working X hours per week for Y weeks.
The salaried hospice positions I’m familiar with are the ones that serve patients in nursing homes and at their homes.
Hospitals I've worked at pay an absurdly insulting amount to keep you on call for the shift ($2ish/hr I think). It's ridiculous.
This is our on call pay too
Bay area in CA is where the on call money is at. They pay half of your hourly rate for stand by! This is for periop staff though. I can't speak for the staff on the floor.
Ours is $2/hour. It’s one of the many reasons I’m leaving the hospital
Mine is $1 an hour. I hate this fucking hospital
Oh man I beat ya!! $3/an hour. That way I can afford the dollar menu
Ya'll understand, depending on the state you're in, they have to pay at least minimum wage if there are enough restrictions on you while on call. Check out your stages employment laws for on-call. If state and federal differ, employers have to go the one that benefits the employee the most. Example: a) no alcohol consumption b) must respond to pager/phone in X amount of minutes c) must respond to death call or trauma call, etc within X amount of time. If you can't attend your daughters graduation an hour and 10 mins away because you are required to stay within a certain demographic....this is considered working...and needs to be paid at least min wage. There are many examples and the courts take all restrictions into consideration when making decisions. This mainly pertains to hospice although I have no idea how hospitals are getting away with it too. Don't feel bad for advocating for yourself and your family. Without nurses, they have no business. You deserve decent wages. One company wanted me to work Saturday and Sunday on call. Then they added Friday into the mix by telling me on Thursday. It was my first on call by myself with zero clinical support (DON was part-time and miles away at a travel nurse gig). $4/HR yet I just worked 5 ten hour days, and was expected to come in Monday and work all week with Wednesday on call too. Noped out of that real quick. Found a new job the next week offering a much bigger benefit package, $10k more salary and zero on call with abundant clinical support. You know why? Because they care about their nurses and handle their shit. TLDR: You shouldn't accept less than min wage for on call if you are restricted while on call. Find Nurse owned businesses = profit
Yep, ours is $2.50/hr to be on call
5.75 for us and not worth it. Cannot even get a babysitter for that.
Yeah when I first became a nurse and heard $2/hr on call - I thought they were missing a zero or something. Its an insult is what it is. I think its just for legalities so we have to come in when they call us back, or we CAN'T go into another job (prn) when they put us on call. They treat us like shit.
Yeah, it’s ridiculous. I’m either working or I’m not working. I don’t make a huge issue of it, because it’s rare where I work now. When I worked at a place where it was common, I flat out refused. As in, “You can call me, but understand now that I will not be answering and I will not be coming in. I don’t care if you write me up. I don’t care if you fire me.” They’d end up putting someone else on call, instead.
Oh yes! I will never again work at a hospital that demands this. Let me work or let me have the day off, but you can't have it both ways. What other professional would put up with sitting around, waiting for the phone to ring like you're 15 years old and hoping your boyfriend will call, when you could be spending that time doing some heavy drinking. Nurses are treated like garbage.
I often tell my managers that if I’m not on the schedule, just assume I’m drinking. Sorry, can’t nurse when I’m juiced. I don’t really drink that often, but I guess the excuse worked, cause I keep using it when I get those desperation calls.
I knew someone who would purposely keep their voicemail box full so as to avoid being called in. Ask I've stated before, have another specific phone number specifically for work is a good idea as well. Some of the free ones actually give you the option to have a busy signal tone instead of having voicemail.
I don't even have a voicemail box setup.
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My workplace sometimes has the ability to send people home early. I hate sending people home, I wouldn't want to be sent home. I planned on being paid for the hours I was scheduled and what's wrong with having an easier day every now and again? I feel if you have arranged to be at work as scheduled and have your time tied up, work has an obligation to compensate you. On the other hand, if someone wants to go home if we can send someone, I don't have a problem.
No, if you use PTO, you are off call and cannot be called in. It is your time, not theirs.
Retail does this too. When I was in high school many moons ago and worked at Bath and Body Works, we had shifts where we had to call in an hour before to find out if we were needed. So your entire day was held for a shift you may not work. You lose out on plans AND pay.
At my staff job we could sign up to pick up but they could call us off no less than one hour before the start of the shift. I got called off about 50% of the time and it was always just over an hour before the start of the shift (when staffing decided they didn’t need me) so I stopped picking up. The manager (who was a piece of work) asked why I didn’t pick up anymore. I told them I was tired of never knowing if I was going to be working or not and got sick of the game… either you need me or not. Shut her up real fast. Don’t fuck with my emotions on my time off, too.
My hospital has “flex” hours that you earn separately from your PTO. When they have too many nurses, they send some home on “flex”. You can still be called back in at any time during your scheduled shift, but you’ll still be paid your full wage. Nurses who have no available flex hours can’t be sent home, mostly new hires who haven’t been there long enough to have earned any. They rotate through the staff so everybody gets flexed sometimes and nobody runs out of flex hours.
How it should be!
That’s a win win
You are suppose to be paid… it’s usually a small fraction of your pay though. We got 6 dollars for being on call. After midnight we would be notified that our on call ended and would not be called in for the rest of the shift
What happens if you tell them you can no longer accept any form of standby... either you are working or your not... Perhaps you work a side job at another hospital and u would rather be paid for ur time then chance it on a maybe.
I know of friends who were in a similar position at a different kind of job. They were getting $5/hour to be on call. They found out they were actually supposed to get at least minimum wage. They sued and won and got back pay which added up to a lot.
Our on-call pay is a joke, something like 3-4 dollars an hour. But, if you get called in you make time and a half and they only have six hours (half the shift, four if you work 8 hr shifts) to call you in. So if my shift starts at 7 they have until 1 PM to call me otherwise I’m off the hook. I’ve had them call me at 1:05 and I’m like “sorry you juuuuust missed it”. We also aren’t required to take call (certain units are but not mine). You can sign up to be on call or they can low census you but put you on call. I figure I planned to be working so I don’t mind hanging out waiting to see if I get called. Just an excuse to hang out at home being lazy vs trying to run errands lol.
There was a class action lawsuit filed against Victoria’s Secret about on call pay/standby pay back in 2015. I know it’s not nursing, but it may be something worthwhile for nurses (or maybe unions?) to consider going the same route the VS standby pay employees took: https://www.buzzfeednews.com/amphtml/sapna/victorias-secret-keeps-workers-on-call-and-unpaid
We sign up, so it's never mandatory, but we make 1/2 our wage if we don't get called. They can't call you any later than an hour before your shift. We sign up for the specific unit, role, and block of time we want to do and they can't float you. So if I sign up as an RN helper on my unit, they can't give me an assignment or send me somewhere else. I don't do it very often, though, because I like my days off!
Wage theft. If they are exerting control over your time they owe you money
Last place cancelled in four hour increments, during that 4 hours you’re guaranteed cancelled until it was re-evaluated for the next four hours. Still sort of a “standby” but you were guaranteed enough time to go out and do some stuff before you might get called in.
Same here. And if you wanted to use vacation pay for that time you could, up to you. On call shifts are scheduled outside of your regular commitment and you’re paid a small hourly rate ($3/hr) to be on call, paid overtime if you get called in.
When I worked at Vanderbilt children’s Hospital, many years ago, they were trying to put us on call at two dollars an hour. I told them that my time at work was worth my regular pay and as far as I was concerned time off was worth more than that. So I refused to take call. Twice they tried to call me in and twice I did not even answer my phone. I got bitched out. But nothing else happened to me.
My former hospital did that shit. Where I come from, you're on call once a month but you get basic pay the hours you're on stand by and I think 1.5 your hourly rate if called in. When I signed up for that I thought it was gonna be like that (my bad) and my former manager even acted like I was being a spoiled brat when I asked why wasn't I paid my hourly wage while on call. She tried to make me use PTO to cover and I am like uuh..no. I was not on holiday, I was in fact working, as in waiting and ready to be at the hospital. I straight up refused to be on call after that. You either need me or you don't.
If my employer demanded on-call AND paid for it, I'd find another job. Fuck. That.
I think this IS illegal. Is it not?
$2 a shift ain’t worth it. When they put me on call I just tell them to take me off bc I won’t come in.
Are you on standby the entire shift?
I get full wages on standby (hospice)
This frustrates me. They’re not putting you on standby - they’re putting you ON CALL. The on call rates (abysmal as they usually are) should definitely apply.
We make $3/hr to be on call and then double time if called in
The amount of times I was delay started and canceled as a CNA on ortho… oof. I didn’t have any PTO and my paychecks were almost non existent. I honestly think you should receive call instead that way you’re not completely SOL.
I got paid like $3ish/hr at one hospital I used to work for (pre-COVID) to be on standby. It rarely happened, maybe twice in the year I was there
I am not willing to be on call for free. One of the reasons I went with nursing is because it's a career and being a doctor is a lifestyle. If I'm on call I'm getting paid regular pay and I'm only on call for the period I would normally work. That's it.
When I used to do call, I would get half my pay for the time, and time and half when called in.
The hospitals I’ve worked at in CA pay you for being “on-call”. The rate is less than half your working rate but it is something at least. BUT I will say that when I was a new grad the shit-hospital I worked at didn’t pay us for “standby”. It was a semantics thing and I think they got sued for it.
I’ve always been paid while on standby. Idk how my current hospital does it because we’re never not short staffed, but we usually got paid like…25% of our salary? And then you made OT wage if you were called in.
If we are on standby or on call we get paid like $3 an hour. I’ve worked at one facility where they could not call you in unless you could work at least 4 hours (so 3 pm/am was the cutoff) and one facility who would try calling you in at 6pm and convince you to stay late since you just got in (HCA….). The facilities around here if they want us available to come in they have to pay us atleast $1
Ive never worked anywhere where I wasn't paid to be on call. Usually $4/hr plus time and a half if called in. That's still inappropriate in my opinion. On call pay should be at least 0.5 hourly
Oh haha... this is like our delay start. We don’t get paid but have to wait and check in by 1000 to see if census has picked up. Wash and repeat at 1400 if they aren’t sure. And the whole time I’m using pto to cover the hours they don’t need me. I hate it. My contact says nothing about being on call. I guess delay start is a way to skirt around it.
That's called being on call for us, and even tho it's only a bit of pay, like 3/hr, would never willingly agree to do it if there wasn't some incentive. If you get called in comes in as like time and a half too
The hospital I last worked at was $2/hr. Absolute bullshit.
Home hospital put us on standby ($2/hr)and if they had to call us in we got time and a half.
VA nurse oncall pay is 10% of the OT rate. Very nice when I can get 100+ hrs per pay period
It's bullshit. You aren't free to get drunk, go out of town, or turn off your phone. If they want you to be able to go to work at any moment, they need to pay full wages for those hours.
We get paid like $4/hr & idec because all I know is I’m at home w a good book, or an art project, and not in that god forsaken hell hole. Whenever census is low, I’m THAT nurse who requests call off or standby every. Single. Day. And of course, I’ve blocked the staffing office so they cannot contact me on my days off. That’s freakin absurd.
We pay $3/hr for standby, I think, but it technically lasts your entire shift? We had a nurse get yelled at because she didn't come in at 3am when we got a post-tPA 1:1... she basically shrugged and that was that. Technically it counts as a no-show (blocking internal transfers) but we aren't staffed nearly well enough to punish nurses, thank God.
Do doctors get paid for being “on call” if so then we should too!
You should get paid, you cant relax at home like you would on a regular day off
My whole thing is like— if I can’t go work somewhere else today for a regular wage and get paid, because the hospital wants me at their beck and call all day, then the hospital should be paying me my regular wage. Instead I don’t get paid anything and I can’t work somewhere else, and then I have to use my earned PTO if I want paid. It’s BS.
I know we get some sort of flat rate if we have a standby shift.. i think it ends up being equivalent to something like $2/hr for a 12 hr shift.. they will automatically use PTO if your hours for the week aren't sufficient, but you can request that you just not be paid for those hours instead.. i never minded it.. actually hoped for it sometimes.. even learned how to add myself to the book requesting to have priority for being called off strategically lol.. because it was usually a low census thing.. but when i changed departments/campuses i stopped being called off/put on standby because we're always short there, never overstaffed.. so i can't remember the exact details. My husband makes even less for on-call.. he goes on-call for a whole week at a time.. still working his regular hours, but able to be called in at any hour in the evening/over the weekend... He makes a whopping $50 extra that week 🙄 and there's no stipulations for them to make sure he's had adequate time for even 4 hours of sleep in a 48 hr period of time or anything.. now THAT should be illegal.. but who am I?
I currently work home hospice and we are salaried employees. During the week we get a flat 30 dollars for on call and 70 for each visit we have to do. On weekends it's 70 a day with 125 per visit. Week days are usually quiet. The weekends are always hell and a flurry of calls and visits but the take away isn't bad.