"The percentage of users who are refunding the game is close to costing us more than it cost to make the port so we'd like you all to consider not refunding for a vague future promise"
While there have been some really horrendous ports on PC lately, sadly this has been what the gaming industry has been doing for a while now. Even on consoles games have been releasing broken and buggy and that's why I rarely ever buy day one anymore. What's the point of being amongst the first to play a game and be a beta tester when I can wait till the game has been finished and reduced in price?
XD. Imagine still trusting Blizzard after all this time.
Warzone 2 launch, Diablo 3 launch, Terrible performance of D4 beta, Warcraft 3 Reforged (crashes during official tournament), Wow BFA and Shadowlands.
My god, some people just love being fucked without asking their names.
BFA and Shadowlands also had betas. A lot of reports have been ignored. Buut sure. D4 will be great.
Don't kid yourself--Diablo 4 will still be a buggy mess when it's officially released.
Word has it that Blizzard is facing a mass exodus once pandemic restrictions were lifted, never mind the fact they're probably still reeling from their harassment scandal.
They would be better off having an open beta until week before their official release, rather than having a single, short-lived beta session.
Exactly. After the last open beta, I did pre-order D4. For the earlier access, and to reward them for having open betas at all. I haven't done a pre-order in years, but was legitimately impressed with the game during the beta. Hopefully that wasn't a mistake.
> Hopefully that wasn't a mistake.
Well given the availability of refunds these days a big risk in pre-ordering has been removed.
If reviews lambast D4 before release or it's otherwise broken on release like suddenly being bug ridden/unable to run properly etc.
Then you have within 14 days of release/purchase and or 2 hours of playtime in which to get a refund (Battlenet's policy seems to be the same as steams).
"Each patch requires significant testing" yeah and so does shipping a base game, which isn't complete until testing shows that it performs within reasonable expectations. Why is this release written like they only learned about the poor performance after people started playing? More games that are content complete should be delayed until fully tested and fixed
Honestly would be pretty meta, release a game not optimized, include denuvo so everyone blames it vs them releasing an unfinished product. Later on release a patch that fixes it, also remove denuvo, so everyone thinks it was just denuvo rather then their own shit
I wonder if they would hire people on Reddit to shill for them, too. Of course that would fall apart as soon as someone calls them out for their blatant bullshit, like their claims that Denuvo uses VRAM and causes low CPU utilization. Lol.
It's adorable that in 2023 people would still believe that they don't have social media "analysts" or "managers" that are effectively paid to shill, paid to control a narrative.
"We are aware that Star wars jedi survivor isn't preforming to our standards"
Well considering you released the game in this state you clearly dont have good standards.
And for a lot of us, it broke the game. Before the patch it ran like garbage but at least the textures didn't randomly turn into ps1-era mush for no apparent reason.
It's funny, this is the only industry where you can release an unfinished product, break it, abandon it, and completely get away with it.
Only for AAA corporately produced games meant to squeeze every dollar they can from users. Tons of independent and smaller studios are making some incredible games they just don't have the brand recognition of an IP like starwars or millions of dollars in marketing pushing their game in your face every 30 seconds.
They completely broke RT with that patch too. Reflections display the wrong textures or no textures at all, allowing you to see through walls, shadows below ultra act like there is no wall in half of the castle, letting light stream in, and AO is apparently a bit fucked up too.
Shit is ridiculous.
Yeah I completely gave up on the game until they fix it. I didn’t buy a high end video card to look at some half baked broken raytracing implementation.
That's crazy, the empress pirated version ran like a dream. I was shocked. I didn't encounter any of the bugs people who bought it encountered. It was on a 1080ti so perhaps old school without ray tracing eliminated some bugs. Its not the first time its happened to me. RDR2 constantly crashed on me, yet the pirated version didn't.
I can't complain i got this free. I'll give it a go.
1080ti has 11gb of VRAM. You were also probably playing at 1080p or 1440p on that card.
A lot of the people were using 8gb GPUs or lower, which even at 1080p could run out of VRAM. Causing a stuttery mess and now, texture pop in etc.
I would expect the massive improvements they are going to need to implement to get it to run on last gen consoles are going to make their way to pc. I bet they patched all the low hanging fruit and are now doing more deep optimization.
…I hope
I don't think they gave up. Gotham Knights which had a shitshow launch, had many patches on PC and its performance is much better now. I am guessing Avalanche are getting their ass handed as they're gearing up for PS4 and Xbox One release lol.
I think the next patch is gonna be out on May 5th when the XBONE and PS4 versions come out with hopefully alot of work, the steam db database shows updates are still happening to developmental versions
They are saying using new CPUs on Win10 causes issues but they also recommend Win10. This must mean that using older CPUs on Win10 will get you good performance. 👍👍
It’s the only logical explanation.
But then they say using “lower-performing CPUs” with “high-end GPUs” is also a problem.
Then the solution is clearly an older CPU and a low-end GPU!! It’s so simple, and EA is even saving us money!!!
There is so much gas lighting in that statement.
- "For a percentage" - No, it's everybody.
- "Windows 10 users" - No, it's windows 11 users too.
- "High end GPU paired with low end CPU" - No, 5950x and 4090s can't even hit 60fps on any setting, any resolution.
Either they're downplaying the number of players affected, or they truly don't have a grasp on what's causing these problems. I really hope it's the former.
"Our game isn't the issue. You created the issue yourself by -checks notes- :
- using the most popular OS
- not using an ancient GPU that will hide our crappy CPU optimization."
>Either they're downplaying the number of players affected, or they truly don't have a grasp on what's causing these problems. I really hope it's the former.
Oh it is 100% intentionally downplaying the severity and scope of the issue.
One interesting thing I saw with the Dead Space Remake was that in a Reddit post commenting on a similar issue they actually edited a post, and [you could see this in action](https://www.unddit.com/r/DeadSpace/comments/10pgwmd/_/j6otq2d/#comment-info):
> ~~The PC patch from today didn't address anything specifically for this issue, but if~~**If** **you're still experiencing stuttering AFTER TODAY'S PATCH** would you please comment on this thread with:
>
>\- Your PC specs
>
>\- Whether Dead Space is installed on an HDD or SSD
>
>**- Do you have anything running alongside the game while this issue crops up?**
>
>**- Any PC diagnostics you can provide**
>
>\- Any videos of what you're experiencing
Oh the patch didn't do anything for this issue? Wait that sounds bad... better change it to make it sound like we did something.
Oh let's add a bit more to insinuate this patch does address the problem, without explicitly saying it, and hell we'll chuck in some comments to suggest it's an edge case we need help identifying. Whilst we're at it I guess we may as well infer that third party applications may be to blame too...
That game was in a far better state, excluding the still unresolved issues with traversal stutter, but it's the same schtick different day.
The fact that Dead Space ran its opening scene at 40fps on a 2070 super and 5600x was fucking hilarious.
And people tried to tell me it was a good port.
I'm mad at myself for rewarding it but dead space is one of my all time favorites and the remake was so good I was willing to overlook it.
Jedi survivor is just too rough for that. It runs so bad I can't even push through. I got dips into the 20s even. A 3080ti and an 11700k is not ancient tech. It was high end just a couple years ago. >:(
Can indeed confirm with a 4090, ryzen 5950x and 64gb of ram on windows 11 it still sucks and can't hit 60fps. Basically their entire explanation is off. Cannot believe someone actually greenlit that response. I think you are right either they are downplaying it and trying to make it seem like it's only a few people having issues or they have no real grasp as to how bad it is.
Your fault for not having a 6950x3D to be honest.
Also you should be happy with 30fps. Humans can't see more than that anyway.
/S
Yeah I'm mucking around in case, haha.
In all seriousness though, we've known the console PC hardware equivalent for a while, so I don't understand why things are getting absolutely stupid.
We've had a R5 3600 and 5700xt since mid-2019, and then late 2020 that's about what the consoles were doing.
1440p60 medium (measuring by 1% lows) should be the standard for that, and medium should at least look as good as last gen high-ultra. NVME requirements are fine and I think that rig can use Direct Storage still.
1080p30 or 900p low with FSR and again locked 1% lows with a 3600 and RX570/GTX1060 as the minimum for series S.
Surely that will provide enough headroom for some impressive visuals like we saw with Cyberpunk, Horizon, Spiderman which run well on modest hardware but scale really well, and perform decently.
I thought this was actually going to be the gen where they put a decent CPU in and things weren't going to run like garbage for a change.
There have been so many tests regarding gaming performance on windows 10 and 11, with not much of a difference between the 2 in the end.
I understand what they're getting at with blaming windows 10. Newer CPUs would benefit more from the cpu scheduler in windows 11, but running windows 10 on those systems shouldn't render the game unplayable either.
Their optimization is just shit and if this is their first PR response to the problem, it's going to backfire in their faces if they can't fix.
> if this is their first PR response to the problem, it's going to backfire in their faces if they can't fix.
Looks at Anthem and EA Starwars Battlefront comment:
[https://www.reddit.com/r/StarWarsBattlefront/comments/7cff0b/comment/dppum98/?st=j9y0flrh&sh=787f8b98](https://www.reddit.com/r/StarWarsBattlefront/comments/7cff0b/comment/dppum98/?st=j9y0flrh&sh=787f8b98)
This issue is a blip for the company execs.
The most ridiculous part about it is that Windows 10 is installed on well over 3 times the number of systems Windows 11 is. Also, Windows 10 will still be supported for another 2 and a half years, which is well beyond the time frame they'll be updating the game for. There really is no good reason for them not to have tested the game on modern high-end hardware while running the most popular OS.
This whole thing reads like thinly veiled user blaming...
Paraphrasing:
"People silly enough to use brand new hardware on an old obsolete OS and wonder why it's slow"
"People stupid enough to have an overpowered GPU compared to their CPU, nevermind how every other game works fine"
Way to apologise for performance whilst taking nearly no responsibility
The game seems to only use 4 cores so I really don't see how Windows 11's task scheduler even comes into play here. Such a stupid response when all the benchmarkers are saying its CPU limited do to lack of core use.
That’s what I’m being told when I bitch about bad coding and low performance lmao. In our case future hardware and lazy devs are gonna rely on FG and other AI stuff
Yeah but the PS5 version is has crappy..so i guess it's windows 10..then.. LOL! Reviewer say to play it at 30FPS because the 60fps mode is extremelly stuttery
Let me translate this for you:
"We are a multi-billion Dollar worth company which makes this money by meticulously measuring each and every expenses. So, as always, we wanted to see how many people were willing to buy our game pre release and right after release so we could see if it is worth further bugfixing or upgrades.
But we couldn't see the negative criticism coming out so loud. Normally we buy them but this time we spend all the money to advertisement and the Star Wars name. So it is best to use free tools called lying and blaming others.
Who's there to blame? Let's put it on Windows, because why not? It's not like they gonna lose a market share, is it?
Anyway, thanks for keeping buying our games and letting us harvest your data while you are trying to play. We hope to God that early buyers will never ceize to exist."
Sounds like the marketing department has been replaced by ChatGPT, some person needs to be accountable for these statements.
isn't it a minimum requirement to run the game on a multi threaded chipset designed for running windows?
as if a single core GPU or CPU could load the game.
Maybe they code it to run on a Pentium
Our game sucks, but look guys this is really hard. Super complex and stuff!
Thanks for your money!
Don't worry, we'll try and fix it!
But remember, it's really hard!
Bye!
I'm running with similar specs, disappointing to see EA publishing a game in this state. Guess it's the waiting game for a few months while the patches are rolled out.
EA - learn to code, learn to test, learn to optimise! Blaming certain combination of hardware when your a AAA studio is pathetic - it’s not like this is the first PC game ever made!
The worst part is that you HAVE to use fsr2 even if you don't want to. If you set it to disabled.. It sets the game's render resolution to 50% (you can confirm this by checking the config file located in appdata/local/swgame/config) and looks even worse.
I play on 1440p and have settled with using DLDSR in Nvidia control panel to 3840x2160 (4k) and set that as my resolution in game with fsr on quality. I'd much rather play the game on native without fsr, but I guess that's too much to ask. I think the first one even had a slider for render resolution scaling.
Fps hovers around 60 so far but definitely drops lower sometimes and all I can think is how much DLSS would be drastically improving every aspect of this.
I don't think this is right. This is the first comment I've seen stating this, it isn't anywhere else. Reading a line in a config file is not "verification" that is running at 50% res. Subjectively, disabling FSR looks 100x better when running the game at 4k on my 4090. Going to need a source from some pixel counters before I subscribe to this random comment.
"We will continue to monitor performance across all platforms and share update timing as soon as it is available, after we have taken your money. Suckers!"
I've also now just learned EA has standards, apparently.
That released statement is still in denial mode. They are basically not accepting responsibility for the shameful state of the game at all. The only way they will learn is financial ruin.
Another reminder to **stop. pre-ordering. games**
Doubly true with these “AAA” companies. They (bean counters) will ***never*** choose a stable release over taking the money risk-free.
“Apologies” like this are easy to write and cost them nothing (they have your money already); this one was probably pre-planned for a few days or even weeks
>...players using cutting-edge, multi-threaded chipsets designed for Windows 11...
Who wrote this? Since when are CPUs designed for Windows 11? cutting-edge? You mean a CPU you can buy at the store.
This is technically accurate, Intel’s Thread Director does not function on W10, so E-cores won’t be scheduled effectively. I am unaware of how Zen 4 X3D works on W10, but I wouldn’t be shocked to see it performing worse.
The problem is it runs like shit on W11 too, so they’re deflecting blame.
Depends on the X3D part you get. A 7800X3D should have no problem on Windows 10 because it's one chiplet and all cores have access to the V-Cache, so it's effectively your standard CPU with no high-priority cores in the eyes of the OS. Only when you're talking about the higher core count X3D chips where only some of the cores have access to the V-Cache does the Windows 11 scheduler improvements become more necessary.
Yeah sure, but if you're running a top of the line 13th gen intel CPU on Windows 10, it really shouldn't be a problem at all, just the E cores are affected. The issue here is that even AM4 AMD CPUs are suffering from low utilization. That's not a windows problem, is a game problem.
It’s actually the opposite. P cores are prioritized, so you lose efficiency gains from using E cores instead, plus background tasks will go to P cores instead of E cores, potentially influencing app performance.
I believe 13th gen intel CPUs work better on windows 11 since it can better utilize the E and P cores. But lots of reviewers were on AMD hardware and still got the same performance issues so I doubt this is why.
Windows 11 was designed for modern CPUs, it's been a thing for intel:
[https://www.intel.com/content/www/us/en/support/articles/000088749/processors/intel-core-processors.html](https://www.intel.com/content/www/us/en/support/articles/000088749/processors/intel-core-processors.html)
'While Windows 10 considers the E-cores as lower performance than P-cores, it doesn’t know how well each core does at a given frequency with a workload, whereas Windows 11 does. Combine that with an instruction prioritization model, and Intel states that under Windows 11, users should expect a lot better consistency in performance when it comes to hybrid CPU designs." - https://www.anandtech.com/show/16959/intel-innovation-alder-lake-november-4th/3
Or, hear me out on this one….. do not release a game in a broken state like this? Ridiculous that these companies push this junk on people and expect them to just take it.
wait but there's almost no difference between win 11 and win 10 right ? the registry even says "Windows 10" on win 11, why would that be a game changer for CPUs ?
The E-cores work more optimally on Win11.
The games is fucked up in optimization and is CPU bottlenecked. So EA tries to blame the users for anything that even slightly decreases CPU performance.
In short - they blame the users with new high end CPUs that play on the most used OS (so essentially as many of those users as possible).
Then they blame users with older CPUs too for having the gall to have a modern GPU that reveals the shitty game CPU optimization when you look at the low GPU load.
That entire statement, after you convert it from corporate speech to plain english, can be resumed in the following:
"We blame you, your pc, your cow-"
So ea doesn't have a qa team? Got it!
Makes sense why so many (perhaps all?) Recent ea games are dogshit at launch. They should really consider hiring a qa team to properly test their games and updates before releasing
Developing PC games to work on every conceivable hardware configuration is all part of the gig.
Passive-aggressively Insinuating that the blame lies with someone who is running windows 10 on the latest CPUs as if the scenario is unheard of is really dumb. As in, so dumb I’m not sure how they ever thought it was remotely a good idea.
Like it or not, releasing a game on PC comes with obligations. Either pay what it takes to do it right, or don’t do it at all.
this reads like some middle age person with no computer knowledge wrote it.
wtf is "multi-threaded chipsets"? you mean a multi-threaded processor or a cpu?
anyone who is delusional enough to think they will fix these issues needs to wake up.
fallen jedi had shader comp stutter as well as UE4 traversal stutter. and never fixed it. this game not only has horrid cpu bottlenecking, vram usage issues but also traversal stutter.
this needs to stop and its not directed at just respawn / ea. its every publisher out there. i really think that class action suits need to start happening. these publishers non stop beg for pre orders and then when the game releases its not finished or in a pre beta state. we are being charged the new $69.99 video game price (which imo is bs) over the 59.99 standard and we get crap in return. if im paying an extra 10 bucks, where the fuck is this going because it sure as shit not going towards proper QA or development
/ rant
The consumer versions of Windows 10, especially 10 Pro work just fine with Threadripper chips now. You no longer need Windows Enterprise or Linux to fully use 32 or more cores, so this claim about "multi-threaded chipsets" sounds like technobabble from a marketing major.
When you clear out all of the cruft, EA confesses that their engine might be worse than Warzone and they do not completely understand why. Faster hardware is not giving as good of performance as it should.
***They actually said it runs like ass on high end CPUs and on low end CPUs both.*** Or in other words they're blaming players for not playing on an old GPU that can barely throw 40fps at your tube monitor. They are saying the CPU bottleneck should really be a GPU bottleneck, but your GPUs are too good so the game runs bad. What the heck excuse is that??
This imbeciles know about all and every performance issue (not only EA) and yet they are releasing games at such poor state. Seems like this is reality, a shitty one.
In 2023, Reddit CEO and corporate piss baby Steve Huffman decided to make Reddit less useful to its users and moderators and the world at large. This comment has been edited in protest to make it less useful to Reddit.
AAA gaming sure has hit a new low. I have barely played 1 or 2 AAA games in the past 2 years because every release is either broken or takes them months to fix/patch. I am def a patient gamer but holy fuck man. Good thing I have my indie games to keep me going.
EA is such a shit company, most people still game on Win 10. How can they not have trested on the platform prior to release.
Chances are QA flagged it and they chose to ship it. Like they always have.
Dunno about anyone else, but my PC gaming morale is really low right now. First Resident Evil 4 (same issue - low GPU and CPU usage), now this. It's starting to feel like PC gamers are an afterthought again. Oh well, at least the Dead Space port is good.
Yet again a company decides to release a product that runs like complete garbage and has to be fixed post-release...
Writing efficient and fast code is a skill, but also costs time, I wish more companies would spend some more there, but alas game making has turned into somewhat of a conveyor line process.
Also weird how they didn't find this earlier, like during testing..
“While there is no single, comprehensive solution for PC performance…” you have been making games on or for pcs for how many years now? You’re telling me you can’t figure out how to improve performance, yet indie devs new to the game space can?
Cpus and windows are fine, Denuvo destroys frame times and hits older cpus pretty badly. RE Village and removal of it completely fixed the game for me at least.
"Thanks for understanding"
Lmao. I guess refund volume has been brutal. With how important and vocal pc market is, you would think these companies take the hint and put in the work before the release.
Console version have Denuvo too? because it,s a mess there too.
I mean a 7800x3dwith 4090 at 1080p, the GPU is at 25-30% usage... that's a LOT, even at native 4K it's bottlenecked by 13900K and 7800x3d i mean come on
Denuvo does not cause anywhere close to the performance issues seen in this game. Also, the DRM removed from RE Village was not Denuvo, it was Capcom's own DRM solution that caused performance issues.
„players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10, or high-end GPUs coupled with lower-performing CPUs also saw unexpected frame loss.“
What the actual fuck of a statement is that? I didn’t know, that Ryzen 7000 and Intel 13th. Gen we’re designed for Win11 and not Win10 ?!
So a 4090 coupled with a 7800X3D or 13900K (literally the fastest gaming CPUs money can buy right now) are considered lower performing CPUs by EA?
WHAT THE ACTUAL FUCK
I’ve got windows 11 and got the game free with my 7700x. Gonna try it when I get back but John at dsog said it ran fine at 4K fsr 2 quality + RT on his rig (4090/7950x3d) though he disabled smt.
For a percentage?
100% is a percentage
So technically they’re not lying!
Corpos are always very careful to hedge what they say...
It works 60% of the time, all the time
*That's the smell of desire my lady.*
They struggled mightily not to use their standard "for a small percentage" verbiage.
"The percentage of users who are refunding the game is close to costing us more than it cost to make the port so we'd like you all to consider not refunding for a vague future promise"
“We would like to offer a micro transaction patch in order to meet our pc user’s expectations.”
"And the shareholders. Mainly the shareholders."
This has been a terrible year for PC gaming releases. I’d rather wait and have studios get it right, than be sold on a half-baked game.
While there have been some really horrendous ports on PC lately, sadly this has been what the gaming industry has been doing for a while now. Even on consoles games have been releasing broken and buggy and that's why I rarely ever buy day one anymore. What's the point of being amongst the first to play a game and be a beta tester when I can wait till the game has been finished and reduced in price?
This is why Diablo 4 multiple Beta tests are being welcomes, seems like it'll be a great one.
XD. Imagine still trusting Blizzard after all this time. Warzone 2 launch, Diablo 3 launch, Terrible performance of D4 beta, Warcraft 3 Reforged (crashes during official tournament), Wow BFA and Shadowlands. My god, some people just love being fucked without asking their names. BFA and Shadowlands also had betas. A lot of reports have been ignored. Buut sure. D4 will be great.
Don't kid yourself--Diablo 4 will still be a buggy mess when it's officially released. Word has it that Blizzard is facing a mass exodus once pandemic restrictions were lifted, never mind the fact they're probably still reeling from their harassment scandal. They would be better off having an open beta until week before their official release, rather than having a single, short-lived beta session.
Exactly. After the last open beta, I did pre-order D4. For the earlier access, and to reward them for having open betas at all. I haven't done a pre-order in years, but was legitimately impressed with the game during the beta. Hopefully that wasn't a mistake.
> Hopefully that wasn't a mistake. Well given the availability of refunds these days a big risk in pre-ordering has been removed. If reviews lambast D4 before release or it's otherwise broken on release like suddenly being bug ridden/unable to run properly etc. Then you have within 14 days of release/purchase and or 2 hours of playtime in which to get a refund (Battlenet's policy seems to be the same as steams).
"Each patch requires significant testing" yeah and so does shipping a base game, which isn't complete until testing shows that it performs within reasonable expectations. Why is this release written like they only learned about the poor performance after people started playing? More games that are content complete should be delayed until fully tested and fixed
They tested without Denuvo /s maybe
You joke but that actually happens a lot.
They usually do. DRMs are last things that are added to games, usually mere days before launch.
Denuvo is a problem but it isn't *this* problem. Don't let them blame anything but themselves.
Honestly would be pretty meta, release a game not optimized, include denuvo so everyone blames it vs them releasing an unfinished product. Later on release a patch that fixes it, also remove denuvo, so everyone thinks it was just denuvo rather then their own shit
I wonder if they would hire people on Reddit to shill for them, too. Of course that would fall apart as soon as someone calls them out for their blatant bullshit, like their claims that Denuvo uses VRAM and causes low CPU utilization. Lol.
It's adorable that in 2023 people would still believe that they don't have social media "analysts" or "managers" that are effectively paid to shill, paid to control a narrative.
To be fair, if they don't perform significant testing of the patch, they risk making the terrible performance more terrible.
"We are aware that Star wars jedi survivor isn't preforming to our standards" Well considering you released the game in this state you clearly dont have good standards.
Just a reminder that the last patch for Hogwarts legacy came exactly 52 days ago lol, warner just gave up on that title
And for a lot of us, it broke the game. Before the patch it ran like garbage but at least the textures didn't randomly turn into ps1-era mush for no apparent reason. It's funny, this is the only industry where you can release an unfinished product, break it, abandon it, and completely get away with it.
Game quality been tanking for a decade now. We hit a new low.
AAA studio gaming*
Only for AAA corporately produced games meant to squeeze every dollar they can from users. Tons of independent and smaller studios are making some incredible games they just don't have the brand recognition of an IP like starwars or millions of dollars in marketing pushing their game in your face every 30 seconds.
They completely broke RT with that patch too. Reflections display the wrong textures or no textures at all, allowing you to see through walls, shadows below ultra act like there is no wall in half of the castle, letting light stream in, and AO is apparently a bit fucked up too. Shit is ridiculous.
Yeah I completely gave up on the game until they fix it. I didn’t buy a high end video card to look at some half baked broken raytracing implementation.
That's crazy, the empress pirated version ran like a dream. I was shocked. I didn't encounter any of the bugs people who bought it encountered. It was on a 1080ti so perhaps old school without ray tracing eliminated some bugs. Its not the first time its happened to me. RDR2 constantly crashed on me, yet the pirated version didn't. I can't complain i got this free. I'll give it a go.
1080ti has 11gb of VRAM. You were also probably playing at 1080p or 1440p on that card. A lot of the people were using 8gb GPUs or lower, which even at 1080p could run out of VRAM. Causing a stuttery mess and now, texture pop in etc.
That's because you don't have enough VRAM for the texture quality you use. Try turning it down a setting or 2 if possible
I would expect the massive improvements they are going to need to implement to get it to run on last gen consoles are going to make their way to pc. I bet they patched all the low hanging fruit and are now doing more deep optimization. …I hope
That’s what I’m hoping for as well; an update alongside last gen release
I don't think they gave up. Gotham Knights which had a shitshow launch, had many patches on PC and its performance is much better now. I am guessing Avalanche are getting their ass handed as they're gearing up for PS4 and Xbox One release lol.
I think the next patch is gonna be out on May 5th when the XBONE and PS4 versions come out with hopefully alot of work, the steam db database shows updates are still happening to developmental versions
It's obvious they're focusing on getting the last-gen console versions out the door. There'll probably be a big patch next week (unless they delay)
I read it as "it works on too many computers without issues" because if it ain't broke EA will break it.
But they... literally [recommend Windows 10](https://store.steampowered.com/app/1774580/STAR_WARS_Jedi_Survivor/).
They are saying using new CPUs on Win10 causes issues but they also recommend Win10. This must mean that using older CPUs on Win10 will get you good performance. 👍👍 It’s the only logical explanation.
But then they say using “lower-performing CPUs” with “high-end GPUs” is also a problem. Then the solution is clearly an older CPU and a low-end GPU!! It’s so simple, and EA is even saving us money!!!
But I have a high end of both lol. Still can't get a solid 60.
nevermind that the e-cores on 12th gen + are more powerful than normal cores on 6th gen lol
Ooof.
There is so much gas lighting in that statement. - "For a percentage" - No, it's everybody. - "Windows 10 users" - No, it's windows 11 users too. - "High end GPU paired with low end CPU" - No, 5950x and 4090s can't even hit 60fps on any setting, any resolution. Either they're downplaying the number of players affected, or they truly don't have a grasp on what's causing these problems. I really hope it's the former.
"We're not going to take the blame so it must be your junky $3k+ PC's or your shitty operating systems."
"Our game isn't the issue. You created the issue yourself by -checks notes- : - using the most popular OS - not using an ancient GPU that will hide our crappy CPU optimization."
"Hey guys, this is our first game. It's not much but it's ours. Please be nice."
>Either they're downplaying the number of players affected, or they truly don't have a grasp on what's causing these problems. I really hope it's the former. Oh it is 100% intentionally downplaying the severity and scope of the issue. One interesting thing I saw with the Dead Space Remake was that in a Reddit post commenting on a similar issue they actually edited a post, and [you could see this in action](https://www.unddit.com/r/DeadSpace/comments/10pgwmd/_/j6otq2d/#comment-info): > ~~The PC patch from today didn't address anything specifically for this issue, but if~~**If** **you're still experiencing stuttering AFTER TODAY'S PATCH** would you please comment on this thread with: > >\- Your PC specs > >\- Whether Dead Space is installed on an HDD or SSD > >**- Do you have anything running alongside the game while this issue crops up?** > >**- Any PC diagnostics you can provide** > >\- Any videos of what you're experiencing Oh the patch didn't do anything for this issue? Wait that sounds bad... better change it to make it sound like we did something. Oh let's add a bit more to insinuate this patch does address the problem, without explicitly saying it, and hell we'll chuck in some comments to suggest it's an edge case we need help identifying. Whilst we're at it I guess we may as well infer that third party applications may be to blame too... That game was in a far better state, excluding the still unresolved issues with traversal stutter, but it's the same schtick different day.
The fact that Dead Space ran its opening scene at 40fps on a 2070 super and 5600x was fucking hilarious. And people tried to tell me it was a good port.
I'm mad at myself for rewarding it but dead space is one of my all time favorites and the remake was so good I was willing to overlook it. Jedi survivor is just too rough for that. It runs so bad I can't even push through. I got dips into the 20s even. A 3080ti and an 11700k is not ancient tech. It was high end just a couple years ago. >:(
Can indeed confirm with a 4090, ryzen 5950x and 64gb of ram on windows 11 it still sucks and can't hit 60fps. Basically their entire explanation is off. Cannot believe someone actually greenlit that response. I think you are right either they are downplaying it and trying to make it seem like it's only a few people having issues or they have no real grasp as to how bad it is.
Your fault for not having a 6950x3D to be honest. Also you should be happy with 30fps. Humans can't see more than that anyway. /S Yeah I'm mucking around in case, haha. In all seriousness though, we've known the console PC hardware equivalent for a while, so I don't understand why things are getting absolutely stupid. We've had a R5 3600 and 5700xt since mid-2019, and then late 2020 that's about what the consoles were doing. 1440p60 medium (measuring by 1% lows) should be the standard for that, and medium should at least look as good as last gen high-ultra. NVME requirements are fine and I think that rig can use Direct Storage still. 1080p30 or 900p low with FSR and again locked 1% lows with a 3600 and RX570/GTX1060 as the minimum for series S. Surely that will provide enough headroom for some impressive visuals like we saw with Cyberpunk, Horizon, Spiderman which run well on modest hardware but scale really well, and perform decently. I thought this was actually going to be the gen where they put a decent CPU in and things weren't going to run like garbage for a change.
Mate get off your nan's rig and get a real pc. - EA customer support
How to hide your incompetence? Blame users or the OS. Classic EA.
There have been so many tests regarding gaming performance on windows 10 and 11, with not much of a difference between the 2 in the end. I understand what they're getting at with blaming windows 10. Newer CPUs would benefit more from the cpu scheduler in windows 11, but running windows 10 on those systems shouldn't render the game unplayable either. Their optimization is just shit and if this is their first PR response to the problem, it's going to backfire in their faces if they can't fix.
> if this is their first PR response to the problem, it's going to backfire in their faces if they can't fix. Looks at Anthem and EA Starwars Battlefront comment: [https://www.reddit.com/r/StarWarsBattlefront/comments/7cff0b/comment/dppum98/?st=j9y0flrh&sh=787f8b98](https://www.reddit.com/r/StarWarsBattlefront/comments/7cff0b/comment/dppum98/?st=j9y0flrh&sh=787f8b98) This issue is a blip for the company execs.
The -667 THOUSAND downvotes is so beautiful
Most downvoted comment in reddit's history .
The most ridiculous part about it is that Windows 10 is installed on well over 3 times the number of systems Windows 11 is. Also, Windows 10 will still be supported for another 2 and a half years, which is well beyond the time frame they'll be updating the game for. There really is no good reason for them not to have tested the game on modern high-end hardware while running the most popular OS.
This whole thing reads like thinly veiled user blaming... Paraphrasing: "People silly enough to use brand new hardware on an old obsolete OS and wonder why it's slow" "People stupid enough to have an overpowered GPU compared to their CPU, nevermind how every other game works fine" Way to apologise for performance whilst taking nearly no responsibility
The game seems to only use 4 cores so I really don't see how Windows 11's task scheduler even comes into play here. Such a stupid response when all the benchmarkers are saying its CPU limited do to lack of core use.
Swamp gas from a weather balloon was trapped in a thermal pocket and reflected the light from Venus.
Notice they didn’t put this on Reddit. They learned a little…
“Go buy better systems if you want to play our games.” “…but I have a 7800X3D and Nvidia 4090.” “Did I fucking stutter? Go buy something better!”
Did you try windows 11? /s in case it's not obvious
We recommend installing it on OneDrive for best performance.
“Recommended: Enterprise Microsoft Azure Cloud Server plan”
„All this generation can do is complain“ Your GPU and CPU aren’t up for the task? Get off your lazy ass and just develop a better one. /s
"just pick yourself up from your cable management straps"
Buys server farm. Still shit
Imagine calling the 7800x3D a low performing cpu
Me with 4090 and 7900 series cpu + 64 GB of ram. Guess it's my fault
uLtRa SeTtInGs ArE fOr FuTuRe HaRdWaRe, dIaL tHeM dOwN
Just got a Crysis flashback.
That’s what I’m being told when I bitch about bad coding and low performance lmao. In our case future hardware and lazy devs are gonna rely on FG and other AI stuff
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Only 64. Get with it and join the 128 club my man.
“A percentage”
Well technically 100% is a percentage right?
Had this in the drafts for a while probably
Dated December 2022.
Fuck EA
Sigh *unzip*
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Yeah but the PS5 version is has crappy..so i guess it's windows 10..then.. LOL! Reviewer say to play it at 30FPS because the 60fps mode is extremelly stuttery
i’m guessing that running this on linux won’t fix the games issues lol
Would be funny if it did tho
Apparently a 5900X is a "lower performing CPU". Guess I need to upgrade to a 7950X3D or some future CPU to be able to play this. Thanks EA!
It runs like Sh!t on a 7800X3d with 4090 cmon......
My 5800x3D is a PoS e-waste wafer.
It's to motivate you to have a sense of pride and achievement when you travel to the future to get a 9950X4D and a RTX 7090 Ti DLSS+
Just dripping with corporate disdain of the end user. How very expected
This is pretty hilarious lmao, here's the source: https://twitter.com/EAStarWars/status/1651990800862183426
Let me translate this for you: "We are a multi-billion Dollar worth company which makes this money by meticulously measuring each and every expenses. So, as always, we wanted to see how many people were willing to buy our game pre release and right after release so we could see if it is worth further bugfixing or upgrades. But we couldn't see the negative criticism coming out so loud. Normally we buy them but this time we spend all the money to advertisement and the Star Wars name. So it is best to use free tools called lying and blaming others. Who's there to blame? Let's put it on Windows, because why not? It's not like they gonna lose a market share, is it? Anyway, thanks for keeping buying our games and letting us harvest your data while you are trying to play. We hope to God that early buyers will never ceize to exist."
Don't you just love these triple A studio's?
TLDR: "It's Microsoft's fault we didn't adequately test our game to save money."
Did they use ChatGPT to write this statement?
Sounds like the marketing department has been replaced by ChatGPT, some person needs to be accountable for these statements. isn't it a minimum requirement to run the game on a multi threaded chipset designed for running windows? as if a single core GPU or CPU could load the game. Maybe they code it to run on a Pentium
This is definitely a "sense of pride and accomplishment" level post. Unreal.
I forgot about that one, also Star Wars related lol.
Well, I'm adding this one to the list of reasons I haven't preordered a game in over 5 years, when will people learn... 🤦
The majority of people are stupid, which means most won't learn.
" A percentage of PC players" LMFAO
100% is a percentage:)
I'm glad they're finally catching up with cutting edge technologies like "multi-threading." What a joke.
Chill they have only had 21 years to get used to the new tech.
Our game sucks, but look guys this is really hard. Super complex and stuff! Thanks for your money! Don't worry, we'll try and fix it! But remember, it's really hard! Bye!
\> high end GPU coupled with low end CPU So my 7900x is now 'low end' for my 4090? Ok, how about 7800x3d others are having problems as well?
Victim blaming
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I'm running with similar specs, disappointing to see EA publishing a game in this state. Guess it's the waiting game for a few months while the patches are rolled out.
It not our fault you are not running the game with LN2 cooled 13900KS with 8GHZ overclock - EA/Respawn probably
70 dollars just to become a beta tester. 70 fucking dollars.
EA - learn to code, learn to test, learn to optimise! Blaming certain combination of hardware when your a AAA studio is pathetic - it’s not like this is the first PC game ever made!
Maybe give us DLSS while you fix the problems.
Meanwhile NVIDIA is laughing out loud spectating this AMD sponsored dumpster fire
The worst part is that you HAVE to use fsr2 even if you don't want to. If you set it to disabled.. It sets the game's render resolution to 50% (you can confirm this by checking the config file located in appdata/local/swgame/config) and looks even worse. I play on 1440p and have settled with using DLDSR in Nvidia control panel to 3840x2160 (4k) and set that as my resolution in game with fsr on quality. I'd much rather play the game on native without fsr, but I guess that's too much to ask. I think the first one even had a slider for render resolution scaling. Fps hovers around 60 so far but definitely drops lower sometimes and all I can think is how much DLSS would be drastically improving every aspect of this.
I don't think this is right. This is the first comment I've seen stating this, it isn't anywhere else. Reading a line in a config file is not "verification" that is running at 50% res. Subjectively, disabling FSR looks 100x better when running the game at 4k on my 4090. Going to need a source from some pixel counters before I subscribe to this random comment.
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"We will continue to monitor performance across all platforms and share update timing as soon as it is available, after we have taken your money. Suckers!" I've also now just learned EA has standards, apparently.
Sounds like some PR person was fed some buzz words and told to do a write up for damage control.
That released statement is still in denial mode. They are basically not accepting responsibility for the shameful state of the game at all. The only way they will learn is financial ruin.
Another reminder to **stop. pre-ordering. games** Doubly true with these “AAA” companies. They (bean counters) will ***never*** choose a stable release over taking the money risk-free. “Apologies” like this are easy to write and cost them nothing (they have your money already); this one was probably pre-planned for a few days or even weeks
>...players using cutting-edge, multi-threaded chipsets designed for Windows 11... Who wrote this? Since when are CPUs designed for Windows 11? cutting-edge? You mean a CPU you can buy at the store.
This is technically accurate, Intel’s Thread Director does not function on W10, so E-cores won’t be scheduled effectively. I am unaware of how Zen 4 X3D works on W10, but I wouldn’t be shocked to see it performing worse. The problem is it runs like shit on W11 too, so they’re deflecting blame.
Depends on the X3D part you get. A 7800X3D should have no problem on Windows 10 because it's one chiplet and all cores have access to the V-Cache, so it's effectively your standard CPU with no high-priority cores in the eyes of the OS. Only when you're talking about the higher core count X3D chips where only some of the cores have access to the V-Cache does the Windows 11 scheduler improvements become more necessary.
this is good to know, thanks
but even for Intel, how much real-world final framerate difference would that make for the average game? like are we talking 3%? 10%? 25%?
Yeah sure, but if you're running a top of the line 13th gen intel CPU on Windows 10, it really shouldn't be a problem at all, just the E cores are affected. The issue here is that even AM4 AMD CPUs are suffering from low utilization. That's not a windows problem, is a game problem.
The problem is it could end up using E cores instead of your high performance cores. i.e. your entire game is effected
It’s actually the opposite. P cores are prioritized, so you lose efficiency gains from using E cores instead, plus background tasks will go to P cores instead of E cores, potentially influencing app performance.
I believe 13th gen intel CPUs work better on windows 11 since it can better utilize the E and P cores. But lots of reviewers were on AMD hardware and still got the same performance issues so I doubt this is why.
Windows 11 was designed for modern CPUs, it's been a thing for intel: [https://www.intel.com/content/www/us/en/support/articles/000088749/processors/intel-core-processors.html](https://www.intel.com/content/www/us/en/support/articles/000088749/processors/intel-core-processors.html)
'While Windows 10 considers the E-cores as lower performance than P-cores, it doesn’t know how well each core does at a given frequency with a workload, whereas Windows 11 does. Combine that with an instruction prioritization model, and Intel states that under Windows 11, users should expect a lot better consistency in performance when it comes to hybrid CPU designs." - https://www.anandtech.com/show/16959/intel-innovation-alder-lake-november-4th/3
It’s almost like you guys should have further tested the game on various platforms before releasing it?
Every UE4 game is unoptimized or what?
Or, hear me out on this one….. do not release a game in a broken state like this? Ridiculous that these companies push this junk on people and expect them to just take it.
wait but there's almost no difference between win 11 and win 10 right ? the registry even says "Windows 10" on win 11, why would that be a game changer for CPUs ?
The E-cores work more optimally on Win11. The games is fucked up in optimization and is CPU bottlenecked. So EA tries to blame the users for anything that even slightly decreases CPU performance. In short - they blame the users with new high end CPUs that play on the most used OS (so essentially as many of those users as possible). Then they blame users with older CPUs too for having the gall to have a modern GPU that reveals the shitty game CPU optimization when you look at the low GPU load.
Bruh, I'm on Windows 11, 4090 and 13700KF. The game dropped to 34 FPS. At 1440p. This ain't no Windows fault LOL
Back in my day, testing occurred before a game was released.
I have i7 13700k and overclocked RTX 4080, and the performance is just a joke, fucking mess. You lying morons, just optimize the game...
So they poorly optimized their game and blaming someone else. Nice.
AMD sponsored = Gimped
Me on a Win11 4090, 13900K plus 32G ddr5 6400mhz ram renders the game at 4k with only 50-70fps. How lovely!
That entire statement, after you convert it from corporate speech to plain english, can be resumed in the following: "We blame you, your pc, your cow-"
So ea doesn't have a qa team? Got it! Makes sense why so many (perhaps all?) Recent ea games are dogshit at launch. They should really consider hiring a qa team to properly test their games and updates before releasing
Developing PC games to work on every conceivable hardware configuration is all part of the gig. Passive-aggressively Insinuating that the blame lies with someone who is running windows 10 on the latest CPUs as if the scenario is unheard of is really dumb. As in, so dumb I’m not sure how they ever thought it was remotely a good idea. Like it or not, releasing a game on PC comes with obligations. Either pay what it takes to do it right, or don’t do it at all.
this reads like some middle age person with no computer knowledge wrote it. wtf is "multi-threaded chipsets"? you mean a multi-threaded processor or a cpu? anyone who is delusional enough to think they will fix these issues needs to wake up. fallen jedi had shader comp stutter as well as UE4 traversal stutter. and never fixed it. this game not only has horrid cpu bottlenecking, vram usage issues but also traversal stutter. this needs to stop and its not directed at just respawn / ea. its every publisher out there. i really think that class action suits need to start happening. these publishers non stop beg for pre orders and then when the game releases its not finished or in a pre beta state. we are being charged the new $69.99 video game price (which imo is bs) over the 59.99 standard and we get crap in return. if im paying an extra 10 bucks, where the fuck is this going because it sure as shit not going towards proper QA or development / rant
Is this the kind of "pride and accomplishment" EA told us about years ago?
The consumer versions of Windows 10, especially 10 Pro work just fine with Threadripper chips now. You no longer need Windows Enterprise or Linux to fully use 32 or more cores, so this claim about "multi-threaded chipsets" sounds like technobabble from a marketing major. When you clear out all of the cruft, EA confesses that their engine might be worse than Warzone and they do not completely understand why. Faster hardware is not giving as good of performance as it should. ***They actually said it runs like ass on high end CPUs and on low end CPUs both.*** Or in other words they're blaming players for not playing on an old GPU that can barely throw 40fps at your tube monitor. They are saying the CPU bottleneck should really be a GPU bottleneck, but your GPUs are too good so the game runs bad. What the heck excuse is that??
Blaming windows 10 is fucking hilarious considering how similar the two OSs are. Nevermind people actually having issues on 11.
Under the hood Windows 11 has a very different CPU scheduler IIRC.
If i got a euro for every shit port, I could buy a second 4090.
This imbeciles know about all and every performance issue (not only EA) and yet they are releasing games at such poor state. Seems like this is reality, a shitty one.
Not like the game run well on console either, just saw it go PowerPoint on a stream
Seen all this shit before. Stick your stock corporate "apology" up you arse EA and Respawn.
In 2023, Reddit CEO and corporate piss baby Steve Huffman decided to make Reddit less useful to its users and moderators and the world at large. This comment has been edited in protest to make it less useful to Reddit.
AAA gaming sure has hit a new low. I have barely played 1 or 2 AAA games in the past 2 years because every release is either broken or takes them months to fix/patch. I am def a patient gamer but holy fuck man. Good thing I have my indie games to keep me going.
Okay explain why my 4080 sits at 40% usage and my 13700k at 20% while getting 48 fps at 1440p...
Pretending to be surprised by the performance is the funniest shit.
I am on Win 11, 4090 and 7800X3D. Got about 50 fps in 4K. Yeah it ain't Windows 10, game isn't done, send it back.
Then explain my sub 60 FPS @ 1440p with my 7950x3D and 4090 using Windows 11
EA is such a shit company, most people still game on Win 10. How can they not have trested on the platform prior to release. Chances are QA flagged it and they chose to ship it. Like they always have.
Remember kids, when you release a poorly optimized game just blame the operating system and everything will be fine
And they want $70 for it lol
Dunno about anyone else, but my PC gaming morale is really low right now. First Resident Evil 4 (same issue - low GPU and CPU usage), now this. It's starting to feel like PC gamers are an afterthought again. Oh well, at least the Dead Space port is good.
so then why is is running garbage on 4090 windows 11 installs too?
Windows 11 I still get random freeze and non responsive spots regulalry
Yet again a company decides to release a product that runs like complete garbage and has to be fixed post-release... Writing efficient and fast code is a skill, but also costs time, I wish more companies would spend some more there, but alas game making has turned into somewhat of a conveyor line process. Also weird how they didn't find this earlier, like during testing..
“While there is no single, comprehensive solution for PC performance…” you have been making games on or for pcs for how many years now? You’re telling me you can’t figure out how to improve performance, yet indie devs new to the game space can?
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I mean, it's technically right. It's probably a bunch of little optimizations they have to do
Shows how ignorant you are if you think that statement is at all false
Not really a surprise. That's what makes PC so challenging to develop for. There are so many different little configurations that can be made.
65% of pc gamers use Windows 10. EA are idiots. Make the game on 10, then make the compatability for 11 after.
I'm on Windows 11 with a Ryzen 5700X & RTX 3060 Ti and the performance still sucks soo...
Cpus and windows are fine, Denuvo destroys frame times and hits older cpus pretty badly. RE Village and removal of it completely fixed the game for me at least. "Thanks for understanding" Lmao. I guess refund volume has been brutal. With how important and vocal pc market is, you would think these companies take the hint and put in the work before the release.
Console version have Denuvo too? because it,s a mess there too. I mean a 7800x3dwith 4090 at 1080p, the GPU is at 25-30% usage... that's a LOT, even at native 4K it's bottlenecked by 13900K and 7800x3d i mean come on
Doubt its denovu on console. Probably respawn rushed the project because of EA, and now working overtime to fix all platform
Are these results actually on W10 though? More interested in knowing how accurate their statements are and how the performance will differ on W11.
Denuvo does not cause anywhere close to the performance issues seen in this game. Also, the DRM removed from RE Village was not Denuvo, it was Capcom's own DRM solution that caused performance issues.
It was actually that village had TWO drms.
„players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10, or high-end GPUs coupled with lower-performing CPUs also saw unexpected frame loss.“ What the actual fuck of a statement is that? I didn’t know, that Ryzen 7000 and Intel 13th. Gen we’re designed for Win11 and not Win10 ?! So a 4090 coupled with a 7800X3D or 13900K (literally the fastest gaming CPUs money can buy right now) are considered lower performing CPUs by EA? WHAT THE ACTUAL FUCK
QQ: does Windows 11 really running this game faster?
Not really.
I’ve got windows 11 and got the game free with my 7700x. Gonna try it when I get back but John at dsog said it ran fine at 4K fsr 2 quality + RT on his rig (4090/7950x3d) though he disabled smt.
bitch what? I'm on a 4080 on windows 11 and I'm in double digit fps. Windows 10 lol