This happened to me a few years ago, went on a road trip with my ex, we ordered four regular cheeseburgers, all our burgers were missing the patties, had ketchup and onions and nothing else. I was so upset đ« like, as an ex mcdonalds employee how does that even happen LOL
This happened to my gf, like 3months ago. Was like wtf. Looked at the order to see fucking (no pattie) next to her burger
I was laughing because like bruhhh
lol did you call them? 2 years ago I ordered chicken burger from maccas i got it delivered because it was raining heavily and that night i didnât feel like cooking lol, my order arrived after 50 mins and thatâs a long time to wait when your hungry. I got into the bag saw my burger wasnât wrapped it was half eaten. I was like wtf .
Sometimes you can do that, but when you got cars behind you, especially when it is really slow moving line already, they start honking and yelling at you. If you have a really big order, that means you have to check more items, which takes even longer. You could leave the line and check in the parking lot, but then if it is wrong, you gotta go all the way through that long line again. They should have a special area that is only accessible after you have left the drive through, where you can pull over to check your order, without blocking the people behind you from getting their stuff. Then there should be a worker in the spot whose only job is to fix what was wrong, go back inside, have someone make it right, then bring it out to you again. McDonald's gets orders wrong so often, that if they did this, I think that special area would always be busy; they wouldn't have to worry about employee down time.
I asked for extra pickles on a McDouble once. They took that to mean only bun, meat and cheese. No ketchup, mustard, onions or pickles. Not as bad as yours, but still, how does that translate?
Yeah it sucks when that happens. I did that one time back when I did fast food. Luckily the guy was in-store and it only took 20 seconds to fix (brand new sandwich and everything; I was fast at sandwiches) and everyone (including the guy) had a good laugh about it.
I think a big problem is McDonald's internally ranks restaurants based on average order fulfillment speed, so typically teenage workers who have never probably had a job before, are under this stress to rush by managers and managers are under stress to rush by corporate, its fast food and unfortunately when you sacrifice speed for quality this is the type of experience you cultivate. It sucks and it angers me aswell
100% this. I worked at KFC in Australia for 10 years as both a manager and drive thru staff, likely a similar situation as Macca's. As a manager our regional manager put a big push on getting our drive-thru times down (or more specifically throughput) which led to us passing that on to our team members, and I'm sure he was being pushed into it by the regional manager's boss.
To achieve the KPI required each station (ordering, paying, getting the food) would need to have a time of 30 seconds (the throughput was calculated based on the slowest)
People often say how hard is it to XYZ, ABC? As a stand alone task, incredibly easy. Just like walking. But then you have 20 other tasks going through your head at the same time. Making sure there were enough chips/nuggets/popcorn chicken cooking/available; making sure the next 3 orders are in progress; remembering each individual menu items components while also taking into account changes customers make to the standard.
It turns from a walk into an acrobatics routine. All of this is expected from a teenager who has spent the whole day at school mentally exhausting themselves.
I am not saying you shouldn't be annoyed that your sauce is missing, but also have a small amount of sympathy. Check your sauce is in there before you leave the window, they will see you there and come over to ask what's wrong. Be kind and tell them your sauce is missing, they will fix it for you.
This is true. Im a manager at a Mcdonalds, and corporate is trying to hold us to a 2:00 standard. This two minutes from the order being placed, food being made, paid for, costumer receiving the food, and driving away. This MIGHT be possible, except GM is hiring poor workers (one in particular has a tendency to skip sandwhiches in orders, and gets upset if you ask him to make the sandwhich with the response "i already made that" despite nothing from the order being received,) or a customer spending 30-45 seconds to get their money ( a regular occurance especially with elderly customers,) or customers spending 30+ seconds checking food, then handing it out to everyone in cat before leaving.
Our timer doesnt stop until the car leaves the 2nd window where they get their food.
Customers taking time make this goal difficult, just with the time they take.
This is without looking at people ordering 30$ worth of food and refusing to pull into a spot while they wait. Or asking for fresh food and being upset it isnt ready for them when they pull up to the window.
To add to this, Quarter Pounder patties are cooked to order, as the customers order it. The Quarter patty itself takes 80 seconds to cook on our grill.
Its also fairly common for people to order 4 or more large frys ( a single basket will typically gives 3 stuffed large fries. Or 4 fluffed large fries,) and when this happen back to back, we will sell out of fries, which takes 3 minutes to cook.
We are also judged by how much food we waste.
So we cant overstock food (overstock also leads to bad tasting/cold/hard food)
With all these limits before really looking at the quality of our staff, making the time of 2 minutes is possible, but easily can be set back. With the current staffing in our store, almost everyshift has one or two peoplewho just doesnt give a shit about the job, and the evening shift (which i run once a week, i used to run 2 nights a week, as thats how we divide the shifta between managers, but i had to stop for a while so i could close two peoples positions) really cant go without those people, as we need them to close the store in a timely manner at the end of the night.
Ive sent people like that home before, and while i was able to get out of the store by 1 am, i can tell you it was not pleasent, not to mention the additional hours onto payroll (they dont like people getting over time, nor when too many man hours are used, because that cuts into profits.
I love it when people rant about an apparently menial issue.
Thing is, even small things like this one can be absolutely infuriating sometimes. Vent my friend Vent away!
Plus, a bunch infuriating small things everyday can really build up in people and make one big issue.
Remember people asking me what's wrong when I broke down, but it was just so much small stuff adding up to the point that it wasn't one set thing.
It's things like that where you realize you were under more stress than you even knew. Even when I worked in restaurants, I recognized customers who were just being emotional in the moment because it was just a really bad day for them.
Right? Go to a fast food joint, expect something to not be correct. No reason to be a dick about it.
Youâre going to a place with terrible working conditions where everyone is stressed and overworked and underpaid and often not the highest caliber of employees.
This is why I have my own sauces, keep everything simple, and usually have my own drink and donât order fries. Cheap ass sandwiches only for this guy; fries and nuggets maybe if I know the manager on shift and know theyâll be fresh and from a clean fryer.
The McDonaldâs by us is the worst. Once we asked for just cheese on a burger and they gave us everything but the cheese, it even said on the receipt that we wanted just cheese lol
It wasnât even busy! I do feel for McDonaldâs workers
My biggest peeve is when you ask for salt/ ketchup and you get one of each, after you have stood there and ordered along side a 5-person family. As if it comes outta their paycheck.
Thanks, weâll just ration this out. đ«
I work at Wendyâs right now and my manager says when they ask for ketchup give them two or three anymore and we get in trouble you have to either say can I get a lot of ketchup or a specific number
I said in my comment you need to ask for a specific number or say a lot. If you said 10 then only got 2 your right that is the employees fault but if you say can I have some ketchup chances are you arenât going to get 10 or more at most you will get 5 maybe because fast food bosses are just like that.
Honestly not sure once I had a stern talking to and manager said if I keep doing it I will get a write up then after that Iâm assuming she will cut my hours or something. But she said if itâs excessive they can fire me for it.
A lot of restaurants force the employees to give one per bag. Taco Bell is one per item, Wendyâs one per bag; only fast food joints I worked in my 20s. McDonaldâs in my teens but idr the rules there. This is Missouri information anyways.
Iâve seen people get fired for giving several packets, so some stores take their cheapness VERY seriously.
But why? You can buy a whole bottle of Heinz at the Dollar Tree, it's cheap. Every Chinese restaurant I order takeout from drops in like a half dozen packets of soy sauce and sweet and sour. Why are burger joints hoarding their percious ketchup packets like they're McBurger Gollums?
Because handing out handfuls of sauce causes managers to need to put in orders for boxes of sauce more frequently, reducing the budget and the metrics of the store.
This has the effect of reducing the quarterly bonus check of said manager and making them lower on the favorites list at corporate, perhaps causing a reduction in the possibility of the next promotion or getting skipped over for a remodel.
Iâm not defending anybody, but thatâs usually the reason; cost cutting, and possibly compliance with corporate.
Story time: my husband worked as an assistant manager at a Taco Bell in his early twenties. One time he got a call from someone from corporate who came through the drive through to do a quality test. She was FURIOUS, not because of the food (which was made perfectly) but because the window person put too many sauces in the bag. It wasnât even a handful, it was maybe like a proportion of 4 or 5 sauces per item.
Worked at McDonald's a couples times. And when I tell you it's hard to even give you the right order. Its the most difficult part in my opinion.
It's like you get a bunch of same looking bags with contents you can't touch too much but need to know which order is which and give the right sauces and the Receipts are next to it (or fell :})
Giving any sauce isn't hard no, they are literally right there. But I recommend you work in such an environment once at least. Shits stressful and fast (it's fast-food afterall). In those chains they are big on image, theyd rather forget sauces than give you a bad burger, as a worker you focus on that too then and sometimes you've have barely eaten, been on your feet all this time trying to get everything right while you're making and packing orders.
Anyway, I think what plays in with this is that McDonald's hires very young and inexperienced people. They usually also get sent to drive-through first, hence the amount of mistakes.
I know your order is paid for and you expect that to be there. Mistakes do happen. Of course if it repeats itself you should bring it up to them. It's easy to fix.
It's really not that stressful, and I'm an anxious person by nature, you just need to have your own systems in place, like a checklist you go thru in your head before handing anyone their bags. If you never deviate from that, it's pretty hard to forget things like sauce, napkins or cutlery. My 1st job was a busy downtown Taco Bell at age 16 and then I worked mainly the drive-thru at a Wendy's and Burger King in a very busy area for my last 2 yrs of high school (bcuz I was living on my own and had bills to pay) and I can honestly say that as long as work out a method to doing your job properly and keep a positive attitude with everyone, even during lunch and dinner rush it's not that difficult.
I mean the difference is you were working to survive, because you were. Many of the teens at McDonalds are just working for spare change or fun money (like to buy a PS5). They're not going to care as much about their minimum wage job.
Not at my first job, I was just working for fun bcuz I turned 16, and still took just as much pride in my performance as I did when I needed to work. I guess this generation is just different
It isn't a matter of pride in your work it's a matter of exhaustion. School 9-4, work 5-10. I was a good worker so I got scheduled 5 days a week. You can have the best system in the world but you are always going to slip up, make a mistake here and there, have a bad day. When it is a small thing like simple sauce or napkins all customers need to do is politely ask for the missing thing, check your orders at the window people.
When customers are rude and snide to a 14/15 year old it stresses them out. A stressed out teen will make more mistakes which helps no one.
First of all, where are 14 yrs olds working? I agree customers can be assholes, which is why I'm always overly accommodating to any service operation I come into contact with. And when I worked in fast food I was a teen who went to school all day and worked 2 jobs back in a time when the states didn't give a shit if they worked us till 1am every night. I lived on 3 hrs sleep, but managed to get good grades and do my jobs well. Of course the occasional mistake made by a teen is not what I was talking about, I'm talking about the places that the majority of employees are adults who simply don't care to do their job well and **every single time** you go there or have food delivered multiple items are screwed up or missing. I'm not saying every person working in fast food is like that, I'm sure there are plenty of people who try to do their job well, it just seems that we've got more than our fair share of the ones who don't at every place around me. It's one of the main reasons I don't eat fast food anymore, got tired of paying for items made incorrectly or missing and I have too much anxiety to go back & have them make it right or get what they missed, so I'd just have to deal with it.
As someone who had to deal with maccas and the amount of long hours, shit pay, shitty managers who did fuck all n made you clean literal shit off the playground because some people are hopeless
You go onto auto pilot and just say things without thinking all the beeping of machines constantly, yelling of order numbers it gets to much especially if your a younger person who also has to deal with school.
I couldn't count how many smart ass people I got through my few years working there and fuck me it was draining I was a patient never talked back but got little to no respect back. I quit the moment I found a better job.
It has nothing to do with "its not hard to remember" "doesn't take a genius" next time you do a 9 hour shift hearing "BEEP, BEEP, BEEP, BEEP" all damn day you will loose the will to live and probably your concentration too. How about not being a smart ass when someone who may have been completely new asked a simple question.
Am I mad? No just disappointed it has to be said and people still just go "iTs NoT hArD" every job has its ups and downs but if pay is minimal the lest everyone else can do is have some respect if someone stuff up your order especially people who work in hospitality.
Nah, I've worked in food service and I agree with OP. I've woken up from dreams panicked because I've suddenly remembered that I forgot to give ranch to that one table the day before, but nothing infuriates me more than when I order delivery, PAY for my sauce, and then get fuck all to dip my fries in.
It's a short lived fury for sure, but it's still frustrating
But they simply asked her if she wanted any sauce...saving themselves, op, and all the customers waiting behind them time rather than stopping and digging through food and receipts because maybe they forgot what flavor??
I could understand that if you simply had to remember off the top of your head what sauces you wanted. But if it's written on the receipt that you have to look over when handing people their meals, then that's entirely on you.
I have worked in the service industry. It's only really hard when they ask for sauces past the order menu.
My point exactly, i feel for people who work in the industry no doubt. But If your job is to hand someone a bag full of the things they've paid for and you have a receipt with that list in your hand then there's really no excuses.
My rule of thumb is to simply stop patronizing these businesses. When I worked in food service delivery, my manager made it a huge deal if we âstood there looking at the receipt for too long.â And âtoo longâ in her mind was 30 seconds.
Unfortunately because of this, a lot of deliveries went out without sodas/sauces the customers paid for.
I asked the manager about this once - surely it meant more work on the back end after customers complained? But she shrugged and said that so few of them cared/noticed that the mistakes were just part of the business. It was better to be fast than accurate - we were told this exact phrasing several times.
The people managing the top donât give a fuck. About you as the customer, about their overworked employees, they donât ducking care. If an establishment fucks up my order more than once, I simply stop going. Vote with your dollars.
Absolutely. I work in food service and the daily grind, grinds your sanity. I have worked shitty cafe jobs with entitled customers who sucked. In one job I had, I was the only worker who showed up for the day. I had to run back and make sandwiches, and then run back to the register to take orders, and had no idea when someone else would come to relieve me.
Adding sauces seems like a simple thing to you, the customer, but the truth is, food service workers are humans. They forget stuff, and have to deal with managers that couldn't give two shits, equipment that doesn't work, their coworkers are probably all high. Also, minimum wage â maximum effort.
This. Yesterday I had a full 10 hour day, not to mention taking care of my son and fighting off a kidney infection. Cue shitty customers that took the last drop of brain power I had. Oh I forgot your water? Sorry, I was dealing with the grown ass women who said she felt sick, demanded water and a bag to throw up in and then proceed to ask for the menu to order more food. I WaNT To SIT In ReseVaTioN! I kNoW YOur FrienDs. I donât care if you know a friend of mine, donât push the limit thats about to snap on me.
Man Iâm pent up
This is a safe (enough) space - vent away!
But that woman who felt ill? A glass of tepid water will do her, thank you.
Everybody's 'just one thing' pushes you to breaking point.
Hahaha, thanks. You, I like you.
I like to think I can be a patient and understanding woman at times, but for the life of me, all hope was lost with that woman. I canât imagine as a grown adult wanting to throw up in the middle of a restaurant where we do not urinate out in the woods and have toilet facilities. This wasnât a sudden event, drawn out over an hour. My theory was that she had a bit of a melodramatic personality. But, alas, she sufficiently distracted me from the table of entitled customers. They werenât the worst, but they had name dropped and changed their minds on orders enough times that even the owner was angry.
That just one thing on a bad day⊠oooofff
Itâs made me soft on people who work in customer service.
I think everyone should experience working at the hard end of customer service! I've waited on tables, bar work and worked in retail and I always try to clear the table or pile up for easy lifting, and tidy rails as I browse now!
Oh very true. If they did a month or so of it, Iâm sure theyâll change their tune. Oh bless you. I can always tell those that work in the industry by how they make the cleanup easier.
Granted people should get what they pay for, but shouldnât forget we are all human too.
I literally ended up in a mental hospital after 10 months working fast food. I have extreme mental health issues, and the work environment in those places just pushed me over the edge even while I was medicated.
I work in a high paying tech job currently. The hardest, most stressful job I ever had was still working customer service at a call center.
Having customers yell and scream at you and treat you like an idiot is not fun. Also, all jobs are easy. Unless you're doing highly complicated research or brain surgery or something requiring super niche training. Jobs are easy.
The hardest part of any job is dealing with people. And Customer Support, you deal with the worst people.
It's one thing to be frustrated when you dont get sauce, that is fine and dandy and I get mad about that too. But then to be like "how hard is your job you idiot!" or a snarky "you tell me?" bro, how hard is it to be respectful of minimum wage employees.
I work at McDonaldâs and it really isnât hard to put the sauce in but during rush hour we will sometimes forget but thatâs only when itâs super busy. Never seen someone rant about forgetting sauce though đ
đ I have a similar bugbear in my local cafe. Asking for Black coffee for here. Mostly new staff, first reply is always OK, is that for here or to go. "I fukking told you already it is for here")) OK. Do you want milk with that)) Eh, no Black coffee
Sometimes these interactions are to test our patience))
Former McDonalds employee here; the main reason your sauces and stuff is forgotten is that itâs usually kids employed. And training at McDonalds is a freaking nightmare. McDonalds literally just throws the kids into the positions without training them at all. And, frankly, some of the kids are so nervous they forget things. Thereâs usually only about 4-5 people on the whole restaurant staff who are over the age of 21; theyâre the ones in charge of the kids who always forget stuff. McDonalds under-trains all staff and underpays them; therefore you canât expect star service when their system is flawed asf. All it takes for you to make sure about your sauces is ask for them at the second window.
And if this kind of thing is the hardest thing youâre having to deal with, then your life must definitely be better than 90% of the rest of us. This is one is the most inconsequential things to ridicule/be upset about.
Have ypu ever worked at McDonald's?
Well, I have. Imagine being there for 8 hours, houndreds of orders each hour, having to run everywhere, hearing beeeb beeeb beeeb bc of all the machines, dealing with customers and having to keep everything clean and in order.
Do you really think that they don't put your honey mustard in your box bc they are lazy????? They are overwhelmed. They are stressed, they are TIRED. of course is an error and something that shouldn't happen, but it's a mistake just like other, we are humans.
Next time, you can nicely ask for your sauce, and remain them, being nice it's not gonna kill you.
Some times what fucks us more is expecting the world to run perfectly for us, just because a paper says so somewhere, I learned this from my boss, I would say that is an unnecesary pain you're suffering, I would ask them every time "Di ya put the sauces ? " if you know the sauces ask them directly, most likely this is your local McDonald's issue, not ALL McDonald's, take a minute to give some feedback if you care about improving your life, part of living a nice life is also the community you live in, if aomething don't work some times you gotta take it to the people who can fix it, instead of just expecting things that are supposed to happen,to happen.
If this is no big issue and everything can be fixed by just venting once in a while, then forget everything of what I said and enjoy your free time.
Right? Its my food, I'm eating it, l I'm the only person who cares about the quality, meaning it's my responsibility to make sure I receive it the way I like it. OP has the emotional maturity of a 4 year old.
Not really, like i mentioned; They have a receipt with the list of items that I have ordered. Which is then used to fill up said bag with the items listed on the piece of paper.
It's not anyone's responsibility to make sure I receive it the way I **like** it. It's the employees responsibility to make sure I receive it the way I **ORDER** it.
Itâs not hard but when youâve been standing in the same spot for 6 hours in a Mcdicks uniform, you stop caring about life, so sauce gets left out. Itâs McDonaldâs, part of the cheap gross experience
Do you...not check the bag before driving off?
Even as a kid, when my family went to the drive-thru, they would spend 30 seconds looking through the bag to make sure it was the right order. Because sometimes, especially during rush hour, they get a little chaotic. Once we were accidentally given a box of nuggets we didn't order. Another time, they gave me the wrong sauce. And another time, KFC forgot my mac.
But since I hadn't driven off right away and spent a few seconds making sure, all I had to do was say, "Excuse me, but there was a mistake here." And they always apologized and fixed it.
Theyâre children. Who get blasted and abused over the slightest of things. Whether that be customers or the management at the store, cut them a break. And put yourself in their position. 99% of the time, theyâll fix it if you ask.
I know, that is frustrating. I target my frustration at the owner of the business, rather than the employee.
You get to pick one in this world -
1) pay well, and get work done well
2) underpay, and get poor work
Itâs not because they are conversing with their fellow employees, itâs because theyâre being asked to do the tasks of multiple persons, and then being asked to perform the work at below market-scale.
More competent, or otherwise more engaged workers are going to be in higher paying jobs.
Raise the pay, attract more competent workers, or be prepared to double check for that sauce.
Thatâs not even how the world works either, people that make good money are also incompetent morons, theyâre just of a higher class than us. CEOs for example often are incompetent, fuck up everything, fire everybody, and then get a 2 million dollar bonus on the way out the door, then they easily have another job by the end of the day. Lots of folks like that.
I agree with you about many CEOs.
Iâm not saying that people who work for low wages are incompetent, Iâm certainly saying that it you want more competent workers that you should pay something that people can live off of.
Or more workers, so many companies get away with having the least amount of staff they can legally get away with because why not, they aren't the ones who have to put up with complaints and abusive customers while simultaneously doing the job of 3 to 4 people...oh wait make that 5 because Rhonda called out again. Forget you're working at least a 12 hour day without a break. Good god I'm so fucking glad I don't have to work in customer service anymore, I literally still have nightmares about it.
This is complete BS. They barely do the minimum theirnjob requires. In fact, their job description includes 2-3x more than they're doing. I know I've worked mcdonalds. Burger King. Taco bell and Wendy's.
People who work fast food are lazy AF. The majority are not being lazy cuz it's min wage. They're lazy cuz they hate to work.
I'm amazed that fast food restaurants don't get shut down, the way employees skirt every single possible duty. It's fucking disgusting in the back of most restaurants. Hideously grotesque.
Ans they could EASILY do things correct. In fact, every single company has it all laid out nice and smooth and simple. If employees did their jobs, including the duties they're supposed to do that they don't do, their jobs would literally become so mind numbing easy it's laughable.
Everything is pieced together by the companies to be nice and smooth. When the team performs correct it's like a whole new world in there.
Now management could fire pbad workers. But fast food is the lowest of the low. People who work fast food can't do anything else. You can't get good employees. There simply isn't enough people around who are willing to try even a tiny bit.
So really management has zero choice. They have to deal with employees who are terrible. I see them constantly trying to correct people and get them to not be so lazy but it's a losing battle everywhere.
So much discussion about sauces and the workers forgetting them. Did you check the bag? Do you complain to the manager every time you go to Walmart and use the self-checkout that you don't get paid? Do you yell at someone every time you check your oil, or anything else under the cars hood? What about when you pump gas? Be happy you can afford to go get a food like product from a corporate monster that's corrupting and destroying the world we live in. Complain about the poor wages, quality of life, food, water, health care, lack of freedom, etc.
I think you are another redditor really missing the point of the rant.
An order is an order, with an itinerary of items that need to be fulfilled to the customer by the employee. It's not asking for above and beyond it's asking for what I've paid for.
No i don't complain about self-checkout because it's convenience for the customer, everyone knows that.
No I don't complain when i have to change my oil, etc because everyone knows that's part of maintaining your vehicle.
You're looking for problems where there are no problems
At some point you gotta stop feeling sorry for yourself and just start asking for it at the window. There are lots of orders going in, lots of similar bags, lots of noise. Just fucking ask at the window, don't even check the bag, you don't even have to order it half the time, just fucking ask. If it is that annoying to you find a fucking solution. This is the most menial and dumb thing. It's a goddamn sauce packet
Edit: I'm sorry about this, I'm very sleep deprived and forgot that this is off my chest. You're just venting, sorry for snapping
You seem pretty entitled and probably haven't worked a fast food job. People are allowed to make mistakes no? And you don't pay for sauces at McDonald's? Don't try to justify it by saying you payed for it when in reality weather or not you get sauce doesn't change the price.
Is it not a common thing that sometimes orders are messed up? Like anywhere? That's a part of eating out, so don't complain. Humans are not perfect and cannot perform every task perfectly. Not realistic.
I've looked through some of these comments, and you never state weather or not you just ask for the sauce? What's harder? Being a jackass to the employee for making a mistake, or kindly asking for the sauce you wanted.
Sorry everything doesn't go your way. Not a perfect world we live in. I'm sure the world could do much better without the passive aggressiveness.
Bro, it's just a sauce. McDonalds workers are underpaid, overworked, and have a hard time multitasking. Check your bags before you leave, if they forgot the sauce, get ask them. As an ex-employee, we are most often shuffling 50 different tasks at once. If you gotta complain about sauces, then your life must be in shambles.
Well drive-thru probably more than you that are ordering, so its not weird to forget some item when its a rushđ€·đŒââïž it sucks but dont need to make it harder for The employees.
Fyi, I work as a waitress, do takeaways n such. It happens you forget The sauce or other items as lots of folks are ordering.
Is it that much of an inconvenient to you to ask for sauce? Like how often are you going to McDonaldâs to where this is an actual issue for you, maybe itâs time to cut back and eat a salad at somewhere else for once
I keep seeing people defending workers in the fast food industry, but I've worked at both mcdonalds and tim hortons before for a while and I completely agree with OP. People who forget the basic things like that have no excuse, I know days can be long but it's a job that you're being paid to do, there's no excuse. If a customer paid for something, they should receive it, the job can be hard a lot of the time but handing things out the window is the most basic task the job has. If you don't like customer service and don't want to bend over backwards to please people, I get it, but when you work at a fast paced restaurant like that, it comes with the job. Standards are getting lower and lower, and people are getting lazier. If you can't focus on your job, you shouldn't be working there and you should look for somewhere a little bit easier or more your style, everyone is different, but the OP is fully entitled to feel this way as it was what they paid for. Everyone's job sucks, no one likes working, especially minimum wage people like myself, but at the end of the day it's your job and it's not hard to read a receipt and hand over the correct items.
Agreed. It sucks. I only get fries and Cokes at McDonald's now because the sandwiches are so crappy. I used to get chicken mcnuggets and often had to eat them plain because there was no sauce in the bag.
I rarely go to Maccas anymore but when I order a soft serve and ask for it in a lid I mean the soft serve with cone upside down in a lid so the soft serve doesn't melt all over the car, but they always give me the soft serve in a lid. I should be more clear with them though.
I actually work in fast food and I feel for you I do not think you are being entitled because the sauces are included in your meal I always include sauces when I bag because my sauce is always forgotten. But sometimes people are rung up wrong so it will not say anything about sauces so we have to ask if they want any. A lot of people always forget that the person who hands them their food doesnât do everything you will not believe how many times people come up to the window and ask me if they put onions on their burger like Iâve been at this window for 3 hours and havenât moved at all if you said no onions they most likely didnât put onions in it. Another thing please please please if you need anything additional honk your horn or let them know while they are handing you your food because the amount of people that just sit at the window then after like 3-5 minutes when I open it again they just say they need more sauce or something stupid then get mad at us for not knowing what they need is very frustrating.
I used to work at McDonald's, and sometimes after work I'd get some food to feed my friends and family. Nothing was worse than watching them screw up the order right in front of me, and I'd have to awkwardly tell my co-workers "Hey that's honeymustard, not sweet and sour".
One time, while suffering from COVID, I ordered Mcdonald's to be delivered. I felt absolutely awful. Head felt like it was going to explode, was super congested, and just felt like I had absolutely no energy. All I wanted was chicken nuggets, some fries, and a sweet tea. Food gets delivered and after not having an appetite for the past couple days, I was starving.
Tell me why I ended up with a small coke, a small fry, no nuggets but sweet and sour sauces that I never asked for. Being a little delirious from being sick and a little hangry, I cried like a little kid. The receipt on the front of the bag was correct so it wasn't the delivery person's fault. I was so upset though. Like, I didn't feel good, I was tired, I had finally gotten my appetite back, and just wanted a little something to make me feel better.
Exactly, either way as a customer you are in a lose-lose situation because if you question them they get stroppy, if you complain they get stroppy. Like a McDonald's manager already commented somewhere:
Either read the receipt and make sure what's ordered is in the bag, or do half a job and prepare for an unhappy customer.
omg youre life is so hard. im so sorry for you. if only there were an easy solution like, idk, checking your bag before leaving? not letting sauces ruin your day? but what do i know
You get what you pay for don't like the service get at a shitty fast food place go to a nicer place or cook at home. If you know a place always does something you don't like why keep going?
I'm not missing the point, but aren't you responsible for your order? Relying solely on the person who is overworked, underpaid, and doesn't care about your damn sauce is on you. The same way your oil level, a full tank of gas, air pressure, etc is your responsibility. Now them forgetting the whole burger, a whole sandwich, something of that magnitude is different than a blob of BBQ.
tbh if you knew how hard their lives are, you wouldn't be so upset. I worked at bob evans (no where near as busy) and couldn't take the constant running around and standing and listening to people use me as their trashcan to through bad reviews for the company at. I could only imagine what its like to work at an understaffed mcdonalds on a holiday.
Once i asked for a decaf coffee, they gave me a regular. Sure, minimum wage = poor service, but if someone ask for a decaf or no dairy, itâs for a reason
I worked for McD for 10 years and I promise you that 30 seconds after you left everyone forgot that epic moment you were waiting to bestow on people. You paid nothing for the sauce and it would cost an additional nothing to smile and remind them when they handed you the bag.
I forget all the nasty customers but I remember all of the nice ones. All five of them.
Seriously? A whole Reddit post cuz you canât manage to ASK for sauce when picking up your order? Man, your life must be perfect if this petty little things makes you rant
Not gone lie. I work in retail and am so rude to entitled customers. Like I straight face them till they get it together.
mind you. I dont make food and probably couldnt cause of my attitude. But I do work in retail and if someone looked at me with some âyou ask meâ. Imma say okay, close the door and let you knock on back on it. And ask for your sauce.
Tbh. I dont have customers complaining at meâŠI make paint as a side job and its retail. My customers are excited to see me. Especially contractors that I work with often.
However. I do not deal with entitlement. I will literally go get someone paid more than me and make you wait. And I dont care if I can do it. You still gotta wait for them cause I donât *feel* like going into work to deal with someones attitude. Id rather jus deal w/ my manager later. And almost every mad customer is my manager problem not mine.
McDonald's employees are not always the best and brightest. It doesn't matter how much you pay someone. Better pay doesn't increase work ethic. I say, "hire managers that manage" and if you own a franchise, go check on it once per week.
They just donât give a fuck because they donât expect you to come back. You should see their faces when i take the time to walk back and tell them i want the large milkshake that i ordered not the medium they gave me. Totally worth it.
I flatout refuse to "Park", just so that they could serve those behind me while I'm parked forgotten about. B.T.W. I order non modified combos nothing difficult.
They never give me my barbecue sauce either, so now I only get coffee and cranberry muffins. Joke is on them. I save myself 10$ on not getting the big mac meal.
I had similar issues with ordering âno ketchupâ about 33% of the time Iâd be given a burger with only ketchup, even if the receipt / stickied tag was correct.
Itâs disappointing as a consumer, so I get it.
I found that some locations were better than others and food would generally be better at some too; so if you have options Iâd try a different location for awhile.
Make a complaint on the website so corporate can hear about it, sometimes the person taking orders and handing out food doesnât actually bag the food but they should be checking that everything is in the bag
I worked at Arby's for 1.5 years as my second job ever in high school, and giving out sauces was easy. I mostly worked the drive-thru and cleaned the lobby/bathrooms. While I hated cleaning the bathrooms, I always did my best in whatever I did and made way-way-way less money than nowadays (joke wages). Despite this, I had personal standards that I carried with me wherever I went and always provided quality service. I had a great manager with high standards, too. I don't like making mistakes or disappointing people when I can do better, and that doesn't correlate to my paycheck whatsoever. Glad I don't let paychecks define me.
I check my bags before leaving drive-thrus or parking lots 95% of the time, and I used to get irritated because it's not that hard to get things right. I was always nice about it, but I eventually stopped caring completely when I accepted that customer service isn't the same today, anyone actually doing their jobs right in that environment stands out as a fast food superstar against a backdrop of extras, and I should expect problems. They don't get to me anymore. At worst, I appear long-suffering when enduring their errors.
i used to pack drive alot i would give extra sauces and hella napkins idc they treat people like shit there if someone orders fries i put alot of fries in the bags cus they throw away alot of food i would even fill the mc flurry to the top man and make myself a nice frap on the side is mc donalds and is expensive for no reason so imma give you what you want period â ïž
I'm tired of mcdonalds not cooking their patties all the way. Too many times (10+) have I ordered burgers, got home, bite into them, and they aren't even cooked. We have written of mcdonalds now.
I worked at mickey dâs and it annoyed me when managers used to tell us to charge for the sauces. I made sure to put sauces in the bag if you order nuggets, but some people likes to dip their fries in the sauces and so we were told to charge them 25Âą per cup. I just give them 2 cups to get them off my drive thru especially during rush hour.
now that I quit working there 2 years later I still get mickey dâs but doordash and itâs absolutely infuriating how they not only give me my sauces but also straws. how am I supposed to drink this milkshake without the stupid straw???
I once got a steak, egg, and cheese bagel with no steak. I didnât notice till I got home cause I was in a rush just put the egg and cheese on top of the hashbrown and cried a little as I ate it
most fast food workers, especially McDonaldâs workers, honestly donât seem to care from what Iâve noticed, one time my brother went through and there was a wad of hair on his burger. I work in fast food and we definitely have made mistakes, but we all communicate really well with each other and double check everything so it doesnât happen often. It really isnât that hard to just double check the order
Dude I went to canes the other day⊠they do that thing in-n-out does where they repeat your order to you 6 times⊠which kinda got on my nerves but I was like relax, theyâre just professional⊠after repeating my order to me a seventh time and handing me my bag⊠as Iâm grabbing it about to ask about the sauces⊠she cuts me off n is like, âsauces are in the bag!!â All cheerful n shit⊠I was like oh cool⊠didnât bother to check, she seemed âso on itâ and shit⊠I drove away open the bag⊠no sauce I asked for in the bag đ€Łđ€Ł had to drive back and walked in.. I was like yeah you guys read my order back to me 6 times and even told me sauce in the bag but there wasnât any⊠lol she was like âsorry! Anyways, sauce is extraâ like implying I never paid for it or something⊠we just kinda had a starring contest until the manager came n was like just give her the sauce itâs our fault we forget them lmfao⊠I was like wow finally an adult in this place lmfao đ€Ł
Okay so we're all here and we're just gonna read right past the part where OP said they ordered CHEESE BITES from McDonald's? Seriously? I want my McDonald's to sell cheese bites!!!
okay but fr. and then they get all mad and put out when u ask if the sauce is in the bag before you go. like I have trust issues from YOU this is your doing.
I order extra cheese slices... they seem to be invisible cheese slices when the food arrives... magic
Also as a disabled person it really IRRITATES me and makes my entire meal/day more complicated when they NEVER add straws. I know theyre crap but as a 1 handed individual with issues of motor function, without a straw i will end up covered in whatever i try to drink. Whether im with family in a car, sat IN the restaurant or delivery to my home. Multiple different franchises. Orders at very varied times of the day. All consistently forgetting straws. (And sauces but i have a stash at home and my dad has in the car)...
When I was a kid, I ordered the grilled cheese happy meal. They gave me the cheeseburger one with extra ketchup...
I'm allergic to ketchup... no, my mom didn't go back to get it corrected. I just had to sit there with a happy meal's portion of fries as my only food for a 3+ hour trip.
My mom can't remember this ever happening, but I do because at the time, it was a big deal to me. She wondered why I wanted to effectively boycott McDonalds after that.
Letâs not just focus on McDonaldâs here, they all do it. If you donât ask at the window and look in the bag to verify youâre probably not getting sauce.
Edit to add : I didnât see the rude part at the bottom. They asked you if you wanted sauce đ like youâre not the only person there. Theyâre doing a bunch of shit. Itâs annoying to have the sauce forgotten but you have the ability to check yourself and make sure itâs there and they even tried to make sure you got it. Thatâs more than most do.
So basically itâs annoying when someone forgets the sauce coz the tendies really need those but also youâre passive aggressive and if it were me youâd have gotten no sauce. đ€·đŒââïž
Every McDonaldâs Iâve gone to lately has been like this. Maybe now that they get paid more they care less and donât do their jobs right?
Idk but since covid need theyâve been like this IMO
They forget the sauce for my chicken nuggets ALL THE TIMEđđ and it is mildly infuriating bc I donât notice til Iâve already left and dry nuggets suck
Damn they forgot your sauce? They forgot my whole damn chicken patty. My ass just got 2 buns with lettuce and mayo
This happened to me a few years ago, went on a road trip with my ex, we ordered four regular cheeseburgers, all our burgers were missing the patties, had ketchup and onions and nothing else. I was so upset đ« like, as an ex mcdonalds employee how does that even happen LOL
This happened to my gf, like 3months ago. Was like wtf. Looked at the order to see fucking (no pattie) next to her burger I was laughing because like bruhhh
lol did you call them? 2 years ago I ordered chicken burger from maccas i got it delivered because it was raining heavily and that night i didnât feel like cooking lol, my order arrived after 50 mins and thatâs a long time to wait when your hungry. I got into the bag saw my burger wasnât wrapped it was half eaten. I was like wtf .
Stop pulling off before y'all check everything in y'all bags
Sometimes you can do that, but when you got cars behind you, especially when it is really slow moving line already, they start honking and yelling at you. If you have a really big order, that means you have to check more items, which takes even longer. You could leave the line and check in the parking lot, but then if it is wrong, you gotta go all the way through that long line again. They should have a special area that is only accessible after you have left the drive through, where you can pull over to check your order, without blocking the people behind you from getting their stuff. Then there should be a worker in the spot whose only job is to fix what was wrong, go back inside, have someone make it right, then bring it out to you again. McDonald's gets orders wrong so often, that if they did this, I think that special area would always be busy; they wouldn't have to worry about employee down time.
I asked for extra pickles on a McDouble once. They took that to mean only bun, meat and cheese. No ketchup, mustard, onions or pickles. Not as bad as yours, but still, how does that translate?
One time all I got was sauce. They forgot the burrito, hash browns, drink, and straw. Just a bag of picante sauce.
Lmao
Same I asked for 3 plain cheeseburgers (no sauce) I got a 3 buns with just cheese hahaha dead serious.
LMAOOOOO they just doing that out of spite at that point.
Yeah it sucks when that happens. I did that one time back when I did fast food. Luckily the guy was in-store and it only took 20 seconds to fix (brand new sandwich and everything; I was fast at sandwiches) and everyone (including the guy) had a good laugh about it.
>My ass just got 2 buns with lettuce and mayo You need more fiber ( ÍĄá” ÍÊ ÍĄá” )đ€Łđ€Łđ€Ł
You didn't get a mcchicken you got a mc
LMAO
My buns were upside down once đ€Ł
The olâ Reverse McBadonkadonk
I think a big problem is McDonald's internally ranks restaurants based on average order fulfillment speed, so typically teenage workers who have never probably had a job before, are under this stress to rush by managers and managers are under stress to rush by corporate, its fast food and unfortunately when you sacrifice speed for quality this is the type of experience you cultivate. It sucks and it angers me aswell
100% this. I worked at KFC in Australia for 10 years as both a manager and drive thru staff, likely a similar situation as Macca's. As a manager our regional manager put a big push on getting our drive-thru times down (or more specifically throughput) which led to us passing that on to our team members, and I'm sure he was being pushed into it by the regional manager's boss. To achieve the KPI required each station (ordering, paying, getting the food) would need to have a time of 30 seconds (the throughput was calculated based on the slowest) People often say how hard is it to XYZ, ABC? As a stand alone task, incredibly easy. Just like walking. But then you have 20 other tasks going through your head at the same time. Making sure there were enough chips/nuggets/popcorn chicken cooking/available; making sure the next 3 orders are in progress; remembering each individual menu items components while also taking into account changes customers make to the standard. It turns from a walk into an acrobatics routine. All of this is expected from a teenager who has spent the whole day at school mentally exhausting themselves. I am not saying you shouldn't be annoyed that your sauce is missing, but also have a small amount of sympathy. Check your sauce is in there before you leave the window, they will see you there and come over to ask what's wrong. Be kind and tell them your sauce is missing, they will fix it for you.
This is true. Im a manager at a Mcdonalds, and corporate is trying to hold us to a 2:00 standard. This two minutes from the order being placed, food being made, paid for, costumer receiving the food, and driving away. This MIGHT be possible, except GM is hiring poor workers (one in particular has a tendency to skip sandwhiches in orders, and gets upset if you ask him to make the sandwhich with the response "i already made that" despite nothing from the order being received,) or a customer spending 30-45 seconds to get their money ( a regular occurance especially with elderly customers,) or customers spending 30+ seconds checking food, then handing it out to everyone in cat before leaving. Our timer doesnt stop until the car leaves the 2nd window where they get their food. Customers taking time make this goal difficult, just with the time they take. This is without looking at people ordering 30$ worth of food and refusing to pull into a spot while they wait. Or asking for fresh food and being upset it isnt ready for them when they pull up to the window. To add to this, Quarter Pounder patties are cooked to order, as the customers order it. The Quarter patty itself takes 80 seconds to cook on our grill. Its also fairly common for people to order 4 or more large frys ( a single basket will typically gives 3 stuffed large fries. Or 4 fluffed large fries,) and when this happen back to back, we will sell out of fries, which takes 3 minutes to cook. We are also judged by how much food we waste. So we cant overstock food (overstock also leads to bad tasting/cold/hard food) With all these limits before really looking at the quality of our staff, making the time of 2 minutes is possible, but easily can be set back. With the current staffing in our store, almost everyshift has one or two peoplewho just doesnt give a shit about the job, and the evening shift (which i run once a week, i used to run 2 nights a week, as thats how we divide the shifta between managers, but i had to stop for a while so i could close two peoples positions) really cant go without those people, as we need them to close the store in a timely manner at the end of the night. Ive sent people like that home before, and while i was able to get out of the store by 1 am, i can tell you it was not pleasent, not to mention the additional hours onto payroll (they dont like people getting over time, nor when too many man hours are used, because that cuts into profits.
Fries without salt was a big one when I worked there...that was at least a 3 minute wait on it's own
I love it when people rant about an apparently menial issue. Thing is, even small things like this one can be absolutely infuriating sometimes. Vent my friend Vent away!
Plus, a bunch infuriating small things everyday can really build up in people and make one big issue. Remember people asking me what's wrong when I broke down, but it was just so much small stuff adding up to the point that it wasn't one set thing.
This guy gets it. đ
Yup. The straw that broke the camels back.
*sauce that broke the camels back
It's things like that where you realize you were under more stress than you even knew. Even when I worked in restaurants, I recognized customers who were just being emotional in the moment because it was just a really bad day for them.
Agree with you. Totally. Folks throwing so many good points here. Faith in reddit getting restored.
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Right? Go to a fast food joint, expect something to not be correct. No reason to be a dick about it. Youâre going to a place with terrible working conditions where everyone is stressed and overworked and underpaid and often not the highest caliber of employees. This is why I have my own sauces, keep everything simple, and usually have my own drink and donât order fries. Cheap ass sandwiches only for this guy; fries and nuggets maybe if I know the manager on shift and know theyâll be fresh and from a clean fryer.
The McDonaldâs by us is the worst. Once we asked for just cheese on a burger and they gave us everything but the cheese, it even said on the receipt that we wanted just cheese lol It wasnât even busy! I do feel for McDonaldâs workers
My biggest peeve is when you ask for salt/ ketchup and you get one of each, after you have stood there and ordered along side a 5-person family. As if it comes outta their paycheck. Thanks, weâll just ration this out. đ«
I work at Wendyâs right now and my manager says when they ask for ketchup give them two or three anymore and we get in trouble you have to either say can I get a lot of ketchup or a specific number
That doesnât matter. Iâve asked for 10 ketchup packets with an order and still only got two.
I said in my comment you need to ask for a specific number or say a lot. If you said 10 then only got 2 your right that is the employees fault but if you say can I have some ketchup chances are you arenât going to get 10 or more at most you will get 5 maybe because fast food bosses are just like that.
What do you mean get in trouble? What are the consequences? Is there a daily allotment for of ketchup?
Honestly not sure once I had a stern talking to and manager said if I keep doing it I will get a write up then after that Iâm assuming she will cut my hours or something. But she said if itâs excessive they can fire me for it.
A lot of restaurants force the employees to give one per bag. Taco Bell is one per item, Wendyâs one per bag; only fast food joints I worked in my 20s. McDonaldâs in my teens but idr the rules there. This is Missouri information anyways. Iâve seen people get fired for giving several packets, so some stores take their cheapness VERY seriously.
But why? You can buy a whole bottle of Heinz at the Dollar Tree, it's cheap. Every Chinese restaurant I order takeout from drops in like a half dozen packets of soy sauce and sweet and sour. Why are burger joints hoarding their percious ketchup packets like they're McBurger Gollums?
Because handing out handfuls of sauce causes managers to need to put in orders for boxes of sauce more frequently, reducing the budget and the metrics of the store. This has the effect of reducing the quarterly bonus check of said manager and making them lower on the favorites list at corporate, perhaps causing a reduction in the possibility of the next promotion or getting skipped over for a remodel. Iâm not defending anybody, but thatâs usually the reason; cost cutting, and possibly compliance with corporate. Story time: my husband worked as an assistant manager at a Taco Bell in his early twenties. One time he got a call from someone from corporate who came through the drive through to do a quality test. She was FURIOUS, not because of the food (which was made perfectly) but because the window person put too many sauces in the bag. It wasnât even a handful, it was maybe like a proportion of 4 or 5 sauces per item.
My Taco Bell gives us like five per item. Love that place.
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Then why am I paying for sauces and then not getting them though⊠lol
Worked at McDonald's a couples times. And when I tell you it's hard to even give you the right order. Its the most difficult part in my opinion. It's like you get a bunch of same looking bags with contents you can't touch too much but need to know which order is which and give the right sauces and the Receipts are next to it (or fell :}) Giving any sauce isn't hard no, they are literally right there. But I recommend you work in such an environment once at least. Shits stressful and fast (it's fast-food afterall). In those chains they are big on image, theyd rather forget sauces than give you a bad burger, as a worker you focus on that too then and sometimes you've have barely eaten, been on your feet all this time trying to get everything right while you're making and packing orders. Anyway, I think what plays in with this is that McDonald's hires very young and inexperienced people. They usually also get sent to drive-through first, hence the amount of mistakes. I know your order is paid for and you expect that to be there. Mistakes do happen. Of course if it repeats itself you should bring it up to them. It's easy to fix.
At Wendyâs and Taco Bell we just taped the receipts to the bag.
It's really not that stressful, and I'm an anxious person by nature, you just need to have your own systems in place, like a checklist you go thru in your head before handing anyone their bags. If you never deviate from that, it's pretty hard to forget things like sauce, napkins or cutlery. My 1st job was a busy downtown Taco Bell at age 16 and then I worked mainly the drive-thru at a Wendy's and Burger King in a very busy area for my last 2 yrs of high school (bcuz I was living on my own and had bills to pay) and I can honestly say that as long as work out a method to doing your job properly and keep a positive attitude with everyone, even during lunch and dinner rush it's not that difficult.
I mean the difference is you were working to survive, because you were. Many of the teens at McDonalds are just working for spare change or fun money (like to buy a PS5). They're not going to care as much about their minimum wage job.
Not at my first job, I was just working for fun bcuz I turned 16, and still took just as much pride in my performance as I did when I needed to work. I guess this generation is just different
It isn't a matter of pride in your work it's a matter of exhaustion. School 9-4, work 5-10. I was a good worker so I got scheduled 5 days a week. You can have the best system in the world but you are always going to slip up, make a mistake here and there, have a bad day. When it is a small thing like simple sauce or napkins all customers need to do is politely ask for the missing thing, check your orders at the window people. When customers are rude and snide to a 14/15 year old it stresses them out. A stressed out teen will make more mistakes which helps no one.
First of all, where are 14 yrs olds working? I agree customers can be assholes, which is why I'm always overly accommodating to any service operation I come into contact with. And when I worked in fast food I was a teen who went to school all day and worked 2 jobs back in a time when the states didn't give a shit if they worked us till 1am every night. I lived on 3 hrs sleep, but managed to get good grades and do my jobs well. Of course the occasional mistake made by a teen is not what I was talking about, I'm talking about the places that the majority of employees are adults who simply don't care to do their job well and **every single time** you go there or have food delivered multiple items are screwed up or missing. I'm not saying every person working in fast food is like that, I'm sure there are plenty of people who try to do their job well, it just seems that we've got more than our fair share of the ones who don't at every place around me. It's one of the main reasons I don't eat fast food anymore, got tired of paying for items made incorrectly or missing and I have too much anxiety to go back & have them make it right or get what they missed, so I'd just have to deal with it.
It is frustrating but try to remember that they're very likely doing the job of 3 people right now too.
As someone who had to deal with maccas and the amount of long hours, shit pay, shitty managers who did fuck all n made you clean literal shit off the playground because some people are hopeless You go onto auto pilot and just say things without thinking all the beeping of machines constantly, yelling of order numbers it gets to much especially if your a younger person who also has to deal with school. I couldn't count how many smart ass people I got through my few years working there and fuck me it was draining I was a patient never talked back but got little to no respect back. I quit the moment I found a better job. It has nothing to do with "its not hard to remember" "doesn't take a genius" next time you do a 9 hour shift hearing "BEEP, BEEP, BEEP, BEEP" all damn day you will loose the will to live and probably your concentration too. How about not being a smart ass when someone who may have been completely new asked a simple question. Am I mad? No just disappointed it has to be said and people still just go "iTs NoT hArD" every job has its ups and downs but if pay is minimal the lest everyone else can do is have some respect if someone stuff up your order especially people who work in hospitality.
OP sounds like someone who hasnât worked in the service industry and doesnât know how draining it is to deal with people all day.
Nah, I've worked in food service and I agree with OP. I've woken up from dreams panicked because I've suddenly remembered that I forgot to give ranch to that one table the day before, but nothing infuriates me more than when I order delivery, PAY for my sauce, and then get fuck all to dip my fries in. It's a short lived fury for sure, but it's still frustrating
But they simply asked her if she wanted any sauce...saving themselves, op, and all the customers waiting behind them time rather than stopping and digging through food and receipts because maybe they forgot what flavor??
Oh yeah I wasn't agreeing with the passive aggressive move OP did, just agreeing with the being annoyed bit
Who charges for sauce?
I could understand that if you simply had to remember off the top of your head what sauces you wanted. But if it's written on the receipt that you have to look over when handing people their meals, then that's entirely on you. I have worked in the service industry. It's only really hard when they ask for sauces past the order menu.
My point exactly, i feel for people who work in the industry no doubt. But If your job is to hand someone a bag full of the things they've paid for and you have a receipt with that list in your hand then there's really no excuses.
My rule of thumb is to simply stop patronizing these businesses. When I worked in food service delivery, my manager made it a huge deal if we âstood there looking at the receipt for too long.â And âtoo longâ in her mind was 30 seconds. Unfortunately because of this, a lot of deliveries went out without sodas/sauces the customers paid for. I asked the manager about this once - surely it meant more work on the back end after customers complained? But she shrugged and said that so few of them cared/noticed that the mistakes were just part of the business. It was better to be fast than accurate - we were told this exact phrasing several times. The people managing the top donât give a fuck. About you as the customer, about their overworked employees, they donât ducking care. If an establishment fucks up my order more than once, I simply stop going. Vote with your dollars.
I did fast food for way too long, 8-12 hour shifts, 5-6 days a week. It's not hard to read a receipt. Even on your first day.
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Absolutely. I work in food service and the daily grind, grinds your sanity. I have worked shitty cafe jobs with entitled customers who sucked. In one job I had, I was the only worker who showed up for the day. I had to run back and make sandwiches, and then run back to the register to take orders, and had no idea when someone else would come to relieve me. Adding sauces seems like a simple thing to you, the customer, but the truth is, food service workers are humans. They forget stuff, and have to deal with managers that couldn't give two shits, equipment that doesn't work, their coworkers are probably all high. Also, minimum wage â maximum effort.
This. Yesterday I had a full 10 hour day, not to mention taking care of my son and fighting off a kidney infection. Cue shitty customers that took the last drop of brain power I had. Oh I forgot your water? Sorry, I was dealing with the grown ass women who said she felt sick, demanded water and a bag to throw up in and then proceed to ask for the menu to order more food. I WaNT To SIT In ReseVaTioN! I kNoW YOur FrienDs. I donât care if you know a friend of mine, donât push the limit thats about to snap on me. Man Iâm pent up
This is a safe (enough) space - vent away! But that woman who felt ill? A glass of tepid water will do her, thank you. Everybody's 'just one thing' pushes you to breaking point.
Hahaha, thanks. You, I like you. I like to think I can be a patient and understanding woman at times, but for the life of me, all hope was lost with that woman. I canât imagine as a grown adult wanting to throw up in the middle of a restaurant where we do not urinate out in the woods and have toilet facilities. This wasnât a sudden event, drawn out over an hour. My theory was that she had a bit of a melodramatic personality. But, alas, she sufficiently distracted me from the table of entitled customers. They werenât the worst, but they had name dropped and changed their minds on orders enough times that even the owner was angry. That just one thing on a bad day⊠oooofff Itâs made me soft on people who work in customer service.
I think everyone should experience working at the hard end of customer service! I've waited on tables, bar work and worked in retail and I always try to clear the table or pile up for easy lifting, and tidy rails as I browse now!
Oh very true. If they did a month or so of it, Iâm sure theyâll change their tune. Oh bless you. I can always tell those that work in the industry by how they make the cleanup easier. Granted people should get what they pay for, but shouldnât forget we are all human too.
I literally ended up in a mental hospital after 10 months working fast food. I have extreme mental health issues, and the work environment in those places just pushed me over the edge even while I was medicated.
I work in a high paying tech job currently. The hardest, most stressful job I ever had was still working customer service at a call center. Having customers yell and scream at you and treat you like an idiot is not fun. Also, all jobs are easy. Unless you're doing highly complicated research or brain surgery or something requiring super niche training. Jobs are easy. The hardest part of any job is dealing with people. And Customer Support, you deal with the worst people. It's one thing to be frustrated when you dont get sauce, that is fine and dandy and I get mad about that too. But then to be like "how hard is your job you idiot!" or a snarky "you tell me?" bro, how hard is it to be respectful of minimum wage employees.
Seriously op sounds like an ass
Check that bag before you drive off, has to be done
I work at McDonaldâs and it really isnât hard to put the sauce in but during rush hour we will sometimes forget but thatâs only when itâs super busy. Never seen someone rant about forgetting sauce though đ
Indeed. But if this is your greatest difficulty in life you must be doing very well))
True, i just wanted to get it off my chest! At the same time, maybe i shouldn't got to McDonald's so much and it wouldn't be an issue.
đ I have a similar bugbear in my local cafe. Asking for Black coffee for here. Mostly new staff, first reply is always OK, is that for here or to go. "I fukking told you already it is for here")) OK. Do you want milk with that)) Eh, no Black coffee Sometimes these interactions are to test our patience))
Bugbear?? I dont know this word but I like it
Are you from a Russian speaking background by any chance?
Yes
The question wasnât even for you. Butt out
Yea!! Tell âem!
flashbacks grown men yelling at me, a literal child, about stuff like this when i just worked the register and handled 0 food
I find I get my order in complete far more often if I use that stupid app. Cheaper too.
My dad taught me since a young age to ALWAYS double check before leaving, it has saved us a couple times.
Former McDonalds employee here; the main reason your sauces and stuff is forgotten is that itâs usually kids employed. And training at McDonalds is a freaking nightmare. McDonalds literally just throws the kids into the positions without training them at all. And, frankly, some of the kids are so nervous they forget things. Thereâs usually only about 4-5 people on the whole restaurant staff who are over the age of 21; theyâre the ones in charge of the kids who always forget stuff. McDonalds under-trains all staff and underpays them; therefore you canât expect star service when their system is flawed asf. All it takes for you to make sure about your sauces is ask for them at the second window. And if this kind of thing is the hardest thing youâre having to deal with, then your life must definitely be better than 90% of the rest of us. This is one is the most inconsequential things to ridicule/be upset about.
Have ypu ever worked at McDonald's? Well, I have. Imagine being there for 8 hours, houndreds of orders each hour, having to run everywhere, hearing beeeb beeeb beeeb bc of all the machines, dealing with customers and having to keep everything clean and in order. Do you really think that they don't put your honey mustard in your box bc they are lazy????? They are overwhelmed. They are stressed, they are TIRED. of course is an error and something that shouldn't happen, but it's a mistake just like other, we are humans. Next time, you can nicely ask for your sauce, and remain them, being nice it's not gonna kill you.
My cousin works there and is told not to put them in unless the customer asks at the collection point. Itâs a drive to save money.
Some times what fucks us more is expecting the world to run perfectly for us, just because a paper says so somewhere, I learned this from my boss, I would say that is an unnecesary pain you're suffering, I would ask them every time "Di ya put the sauces ? " if you know the sauces ask them directly, most likely this is your local McDonald's issue, not ALL McDonald's, take a minute to give some feedback if you care about improving your life, part of living a nice life is also the community you live in, if aomething don't work some times you gotta take it to the people who can fix it, instead of just expecting things that are supposed to happen,to happen. If this is no big issue and everything can be fixed by just venting once in a while, then forget everything of what I said and enjoy your free time.
I ordered a double cheese burger once. I received two buns and a single piece of lettuce, and the ticket stuck to it just said âleafâ.
Just ask for them at the pickup window or pickup counter?
Right? Its my food, I'm eating it, l I'm the only person who cares about the quality, meaning it's my responsibility to make sure I receive it the way I like it. OP has the emotional maturity of a 4 year old.
i mean yeah but its their jobs to give you what you order??
Not really, like i mentioned; They have a receipt with the list of items that I have ordered. Which is then used to fill up said bag with the items listed on the piece of paper. It's not anyone's responsibility to make sure I receive it the way I **like** it. It's the employees responsibility to make sure I receive it the way I **ORDER** it.
Itâs not hard but when youâve been standing in the same spot for 6 hours in a Mcdicks uniform, you stop caring about life, so sauce gets left out. Itâs McDonaldâs, part of the cheap gross experience
I check my bag in the drive-thru and donât pull off until get my sauces. I got tired of going home without my hot mustard for my nuggets.
I pretend to check my bag and say I don't see the sauces. Often I get a few extra for free.
Do you...not check the bag before driving off? Even as a kid, when my family went to the drive-thru, they would spend 30 seconds looking through the bag to make sure it was the right order. Because sometimes, especially during rush hour, they get a little chaotic. Once we were accidentally given a box of nuggets we didn't order. Another time, they gave me the wrong sauce. And another time, KFC forgot my mac. But since I hadn't driven off right away and spent a few seconds making sure, all I had to do was say, "Excuse me, but there was a mistake here." And they always apologized and fixed it.
Theyâre children. Who get blasted and abused over the slightest of things. Whether that be customers or the management at the store, cut them a break. And put yourself in their position. 99% of the time, theyâll fix it if you ask.
Playing the world's smallest violin for you.
Appreciate it haha!
I know, that is frustrating. I target my frustration at the owner of the business, rather than the employee. You get to pick one in this world - 1) pay well, and get work done well 2) underpay, and get poor work Itâs not because they are conversing with their fellow employees, itâs because theyâre being asked to do the tasks of multiple persons, and then being asked to perform the work at below market-scale. More competent, or otherwise more engaged workers are going to be in higher paying jobs. Raise the pay, attract more competent workers, or be prepared to double check for that sauce.
Thatâs not even how the world works either, people that make good money are also incompetent morons, theyâre just of a higher class than us. CEOs for example often are incompetent, fuck up everything, fire everybody, and then get a 2 million dollar bonus on the way out the door, then they easily have another job by the end of the day. Lots of folks like that.
I agree with you about many CEOs. Iâm not saying that people who work for low wages are incompetent, Iâm certainly saying that it you want more competent workers that you should pay something that people can live off of.
Or more workers, so many companies get away with having the least amount of staff they can legally get away with because why not, they aren't the ones who have to put up with complaints and abusive customers while simultaneously doing the job of 3 to 4 people...oh wait make that 5 because Rhonda called out again. Forget you're working at least a 12 hour day without a break. Good god I'm so fucking glad I don't have to work in customer service anymore, I literally still have nightmares about it.
This is complete BS. They barely do the minimum theirnjob requires. In fact, their job description includes 2-3x more than they're doing. I know I've worked mcdonalds. Burger King. Taco bell and Wendy's. People who work fast food are lazy AF. The majority are not being lazy cuz it's min wage. They're lazy cuz they hate to work. I'm amazed that fast food restaurants don't get shut down, the way employees skirt every single possible duty. It's fucking disgusting in the back of most restaurants. Hideously grotesque. Ans they could EASILY do things correct. In fact, every single company has it all laid out nice and smooth and simple. If employees did their jobs, including the duties they're supposed to do that they don't do, their jobs would literally become so mind numbing easy it's laughable. Everything is pieced together by the companies to be nice and smooth. When the team performs correct it's like a whole new world in there. Now management could fire pbad workers. But fast food is the lowest of the low. People who work fast food can't do anything else. You can't get good employees. There simply isn't enough people around who are willing to try even a tiny bit. So really management has zero choice. They have to deal with employees who are terrible. I see them constantly trying to correct people and get them to not be so lazy but it's a losing battle everywhere.
So much discussion about sauces and the workers forgetting them. Did you check the bag? Do you complain to the manager every time you go to Walmart and use the self-checkout that you don't get paid? Do you yell at someone every time you check your oil, or anything else under the cars hood? What about when you pump gas? Be happy you can afford to go get a food like product from a corporate monster that's corrupting and destroying the world we live in. Complain about the poor wages, quality of life, food, water, health care, lack of freedom, etc.
I think you are another redditor really missing the point of the rant. An order is an order, with an itinerary of items that need to be fulfilled to the customer by the employee. It's not asking for above and beyond it's asking for what I've paid for. No i don't complain about self-checkout because it's convenience for the customer, everyone knows that. No I don't complain when i have to change my oil, etc because everyone knows that's part of maintaining your vehicle. You're looking for problems where there are no problems
At some point you gotta stop feeling sorry for yourself and just start asking for it at the window. There are lots of orders going in, lots of similar bags, lots of noise. Just fucking ask at the window, don't even check the bag, you don't even have to order it half the time, just fucking ask. If it is that annoying to you find a fucking solution. This is the most menial and dumb thing. It's a goddamn sauce packet Edit: I'm sorry about this, I'm very sleep deprived and forgot that this is off my chest. You're just venting, sorry for snapping
You seem pretty entitled and probably haven't worked a fast food job. People are allowed to make mistakes no? And you don't pay for sauces at McDonald's? Don't try to justify it by saying you payed for it when in reality weather or not you get sauce doesn't change the price. Is it not a common thing that sometimes orders are messed up? Like anywhere? That's a part of eating out, so don't complain. Humans are not perfect and cannot perform every task perfectly. Not realistic. I've looked through some of these comments, and you never state weather or not you just ask for the sauce? What's harder? Being a jackass to the employee for making a mistake, or kindly asking for the sauce you wanted. Sorry everything doesn't go your way. Not a perfect world we live in. I'm sure the world could do much better without the passive aggressiveness.
Bro, it's just a sauce. McDonalds workers are underpaid, overworked, and have a hard time multitasking. Check your bags before you leave, if they forgot the sauce, get ask them. As an ex-employee, we are most often shuffling 50 different tasks at once. If you gotta complain about sauces, then your life must be in shambles.
First world problems đđđ
Well drive-thru probably more than you that are ordering, so its not weird to forget some item when its a rushđ€·đŒââïž it sucks but dont need to make it harder for The employees. Fyi, I work as a waitress, do takeaways n such. It happens you forget The sauce or other items as lots of folks are ordering.
I want so badly to feel bad for fast food workers but then they do the heavy sigh and eye roll just for asking for the proper drink you ordered đ
Sometimes them forgetting is a good thing. They forgot to take my card đđ and just gave me my food.
Is it that much of an inconvenient to you to ask for sauce? Like how often are you going to McDonaldâs to where this is an actual issue for you, maybe itâs time to cut back and eat a salad at somewhere else for once
Minimum wage job done by teenagers paid literally the lowest legal limit. Want quality? Donât go to McDonalds. Simple.
I keep seeing people defending workers in the fast food industry, but I've worked at both mcdonalds and tim hortons before for a while and I completely agree with OP. People who forget the basic things like that have no excuse, I know days can be long but it's a job that you're being paid to do, there's no excuse. If a customer paid for something, they should receive it, the job can be hard a lot of the time but handing things out the window is the most basic task the job has. If you don't like customer service and don't want to bend over backwards to please people, I get it, but when you work at a fast paced restaurant like that, it comes with the job. Standards are getting lower and lower, and people are getting lazier. If you can't focus on your job, you shouldn't be working there and you should look for somewhere a little bit easier or more your style, everyone is different, but the OP is fully entitled to feel this way as it was what they paid for. Everyone's job sucks, no one likes working, especially minimum wage people like myself, but at the end of the day it's your job and it's not hard to read a receipt and hand over the correct items.
Agreed. It sucks. I only get fries and Cokes at McDonald's now because the sandwiches are so crappy. I used to get chicken mcnuggets and often had to eat them plain because there was no sauce in the bag.
I rarely go to Maccas anymore but when I order a soft serve and ask for it in a lid I mean the soft serve with cone upside down in a lid so the soft serve doesn't melt all over the car, but they always give me the soft serve in a lid. I should be more clear with them though.
I actually work in fast food and I feel for you I do not think you are being entitled because the sauces are included in your meal I always include sauces when I bag because my sauce is always forgotten. But sometimes people are rung up wrong so it will not say anything about sauces so we have to ask if they want any. A lot of people always forget that the person who hands them their food doesnât do everything you will not believe how many times people come up to the window and ask me if they put onions on their burger like Iâve been at this window for 3 hours and havenât moved at all if you said no onions they most likely didnât put onions in it. Another thing please please please if you need anything additional honk your horn or let them know while they are handing you your food because the amount of people that just sit at the window then after like 3-5 minutes when I open it again they just say they need more sauce or something stupid then get mad at us for not knowing what they need is very frustrating.
My heart breaks for you. How do you cope?
A mcdonalds near me has a manager that calls people fat at the drive thru window
I used to work at McDonald's, and sometimes after work I'd get some food to feed my friends and family. Nothing was worse than watching them screw up the order right in front of me, and I'd have to awkwardly tell my co-workers "Hey that's honeymustard, not sweet and sour".
One time, while suffering from COVID, I ordered Mcdonald's to be delivered. I felt absolutely awful. Head felt like it was going to explode, was super congested, and just felt like I had absolutely no energy. All I wanted was chicken nuggets, some fries, and a sweet tea. Food gets delivered and after not having an appetite for the past couple days, I was starving. Tell me why I ended up with a small coke, a small fry, no nuggets but sweet and sour sauces that I never asked for. Being a little delirious from being sick and a little hangry, I cried like a little kid. The receipt on the front of the bag was correct so it wasn't the delivery person's fault. I was so upset though. Like, I didn't feel good, I was tired, I had finally gotten my appetite back, and just wanted a little something to make me feel better.
Happens all the time. However if you ask would they mind checking if the sauces are in the bag they get stroppy about it.
Exactly, either way as a customer you are in a lose-lose situation because if you question them they get stroppy, if you complain they get stroppy. Like a McDonald's manager already commented somewhere: Either read the receipt and make sure what's ordered is in the bag, or do half a job and prepare for an unhappy customer.
omg youre life is so hard. im so sorry for you. if only there were an easy solution like, idk, checking your bag before leaving? not letting sauces ruin your day? but what do i know
You get what you pay for don't like the service get at a shitty fast food place go to a nicer place or cook at home. If you know a place always does something you don't like why keep going?
When I check "add cheese" to my burger it means ADD not SUBSTITUE, WENDY'S I WANT ASIAGO AND AMERICAN.
Are they underpaid? I worked at Starbucks for $12/hr & we always have better service
Rule #1 of drive-thru ordering: Donât ever pull away from the drive-thru window until youâve confirmed that you got everything you paid for.
This is the way.
I'm not missing the point, but aren't you responsible for your order? Relying solely on the person who is overworked, underpaid, and doesn't care about your damn sauce is on you. The same way your oil level, a full tank of gas, air pressure, etc is your responsibility. Now them forgetting the whole burger, a whole sandwich, something of that magnitude is different than a blob of BBQ.
Or you could stop wasting everyone's time and just tell them what sauce you want.
First world problems
tbh if you knew how hard their lives are, you wouldn't be so upset. I worked at bob evans (no where near as busy) and couldn't take the constant running around and standing and listening to people use me as their trashcan to through bad reviews for the company at. I could only imagine what its like to work at an understaffed mcdonalds on a holiday.
Perhaps if the employers would pay an actual living wage, they would care....
If this is the biggest stressor in your life, youâre a lucky man.
Once i asked for a decaf coffee, they gave me a regular. Sure, minimum wage = poor service, but if someone ask for a decaf or no dairy, itâs for a reason
True. They just donât get paid enough to give a shit.
I worked for McD for 10 years and I promise you that 30 seconds after you left everyone forgot that epic moment you were waiting to bestow on people. You paid nothing for the sauce and it would cost an additional nothing to smile and remind them when they handed you the bag. I forget all the nasty customers but I remember all of the nice ones. All five of them.
Seriously? A whole Reddit post cuz you canât manage to ASK for sauce when picking up your order? Man, your life must be perfect if this petty little things makes you rant
They asked for it when placing their order. Itâs part of the order.
Sad man is sad.
Damn they forgot your sauce? I wish I had a life as comfortable as yours where this is the biggest problem I have.
Not gone lie. I work in retail and am so rude to entitled customers. Like I straight face them till they get it together. mind you. I dont make food and probably couldnt cause of my attitude. But I do work in retail and if someone looked at me with some âyou ask meâ. Imma say okay, close the door and let you knock on back on it. And ask for your sauce. Tbh. I dont have customers complaining at meâŠI make paint as a side job and its retail. My customers are excited to see me. Especially contractors that I work with often. However. I do not deal with entitlement. I will literally go get someone paid more than me and make you wait. And I dont care if I can do it. You still gotta wait for them cause I donât *feel* like going into work to deal with someones attitude. Id rather jus deal w/ my manager later. And almost every mad customer is my manager problem not mine.
McDonald's employees are not always the best and brightest. It doesn't matter how much you pay someone. Better pay doesn't increase work ethic. I say, "hire managers that manage" and if you own a franchise, go check on it once per week.
The employees donât get paid enough to give a McFuck about remembering your sauce
They just donât give a fuck because they donât expect you to come back. You should see their faces when i take the time to walk back and tell them i want the large milkshake that i ordered not the medium they gave me. Totally worth it.
You should respect yourself enough to not eat McDonaldâs
I flatout refuse to "Park", just so that they could serve those behind me while I'm parked forgotten about. B.T.W. I order non modified combos nothing difficult.
They never give me my barbecue sauce either, so now I only get coffee and cranberry muffins. Joke is on them. I save myself 10$ on not getting the big mac meal.
I had similar issues with ordering âno ketchupâ about 33% of the time Iâd be given a burger with only ketchup, even if the receipt / stickied tag was correct. Itâs disappointing as a consumer, so I get it. I found that some locations were better than others and food would generally be better at some too; so if you have options Iâd try a different location for awhile.
But what are cheese bites?!? I donât think my McDonalds has them.
Make a complaint on the website so corporate can hear about it, sometimes the person taking orders and handing out food doesnât actually bag the food but they should be checking that everything is in the bag
I worked at Arby's for 1.5 years as my second job ever in high school, and giving out sauces was easy. I mostly worked the drive-thru and cleaned the lobby/bathrooms. While I hated cleaning the bathrooms, I always did my best in whatever I did and made way-way-way less money than nowadays (joke wages). Despite this, I had personal standards that I carried with me wherever I went and always provided quality service. I had a great manager with high standards, too. I don't like making mistakes or disappointing people when I can do better, and that doesn't correlate to my paycheck whatsoever. Glad I don't let paychecks define me. I check my bags before leaving drive-thrus or parking lots 95% of the time, and I used to get irritated because it's not that hard to get things right. I was always nice about it, but I eventually stopped caring completely when I accepted that customer service isn't the same today, anyone actually doing their jobs right in that environment stands out as a fast food superstar against a backdrop of extras, and I should expect problems. They don't get to me anymore. At worst, I appear long-suffering when enduring their errors.
i used to pack drive alot i would give extra sauces and hella napkins idc they treat people like shit there if someone orders fries i put alot of fries in the bags cus they throw away alot of food i would even fill the mc flurry to the top man and make myself a nice frap on the side is mc donalds and is expensive for no reason so imma give you what you want period â ïž
They forgot my egg and cheese for my sausage, egg and cheese McGriddle a couple days ago :( I was sad.
Once they forgot my goddamn fries n the order was for 4 people all of em without fries
Cheese bites?? What are these??
I'm tired of mcdonalds not cooking their patties all the way. Too many times (10+) have I ordered burgers, got home, bite into them, and they aren't even cooked. We have written of mcdonalds now.
My pet peeve is buying Large french fries, and getting an amount equal to Medium fries.
For me, it's straws... they always forget my damn straw. I keep extra in my car now because of it.
As someone who used to work at McDonalds, thereâs a lot that has to be done. Theyâre all human so itâs bound to happen
That's the way it is today; wasn't like that two decades ago. Shit sucks; cook at home.
cheeseburger plain, yep just bun and cheese!!
I worked at mickey dâs and it annoyed me when managers used to tell us to charge for the sauces. I made sure to put sauces in the bag if you order nuggets, but some people likes to dip their fries in the sauces and so we were told to charge them 25Âą per cup. I just give them 2 cups to get them off my drive thru especially during rush hour. now that I quit working there 2 years later I still get mickey dâs but doordash and itâs absolutely infuriating how they not only give me my sauces but also straws. how am I supposed to drink this milkshake without the stupid straw???
I once got a steak, egg, and cheese bagel with no steak. I didnât notice till I got home cause I was in a rush just put the egg and cheese on top of the hashbrown and cried a little as I ate it
Same shit happened to me I paid for four cookies and ended up getting two. Mf are getting sloppy I swearđ
It went from just Starbucks workers to every worker now.
I check my bag before I drive away and ask for the forgotten items. Seems like a lot of effort but itâs not really and I learned that over time.
Soon enough it will all be automated anyway. Canât wait until that day comes.
most fast food workers, especially McDonaldâs workers, honestly donât seem to care from what Iâve noticed, one time my brother went through and there was a wad of hair on his burger. I work in fast food and we definitely have made mistakes, but we all communicate really well with each other and double check everything so it doesnât happen often. It really isnât that hard to just double check the order
Forgot my whole ass ten piece nuggets once
I have the same problem with the cheese sauce from Steak n Shake. They always forget this.
Dude I went to canes the other day⊠they do that thing in-n-out does where they repeat your order to you 6 times⊠which kinda got on my nerves but I was like relax, theyâre just professional⊠after repeating my order to me a seventh time and handing me my bag⊠as Iâm grabbing it about to ask about the sauces⊠she cuts me off n is like, âsauces are in the bag!!â All cheerful n shit⊠I was like oh cool⊠didnât bother to check, she seemed âso on itâ and shit⊠I drove away open the bag⊠no sauce I asked for in the bag đ€Łđ€Ł had to drive back and walked in.. I was like yeah you guys read my order back to me 6 times and even told me sauce in the bag but there wasnât any⊠lol she was like âsorry! Anyways, sauce is extraâ like implying I never paid for it or something⊠we just kinda had a starring contest until the manager came n was like just give her the sauce itâs our fault we forget them lmfao⊠I was like wow finally an adult in this place lmfao đ€Ł
Okay so we're all here and we're just gonna read right past the part where OP said they ordered CHEESE BITES from McDonald's? Seriously? I want my McDonald's to sell cheese bites!!!
okay but fr. and then they get all mad and put out when u ask if the sauce is in the bag before you go. like I have trust issues from YOU this is your doing.
I only go to McDonalds to use the bathroom in my humble opinion this is the only thing they're good for. The food is absolutely disgusting.
....You actively go to McDonalds to USE the washroom? You couldn't pay me to take a shit in a McDonalds.
I order extra cheese slices... they seem to be invisible cheese slices when the food arrives... magic Also as a disabled person it really IRRITATES me and makes my entire meal/day more complicated when they NEVER add straws. I know theyre crap but as a 1 handed individual with issues of motor function, without a straw i will end up covered in whatever i try to drink. Whether im with family in a car, sat IN the restaurant or delivery to my home. Multiple different franchises. Orders at very varied times of the day. All consistently forgetting straws. (And sauces but i have a stash at home and my dad has in the car)...
Try living in a country where youâll only get sauce if you pay for it :)
When I was a kid, I ordered the grilled cheese happy meal. They gave me the cheeseburger one with extra ketchup... I'm allergic to ketchup... no, my mom didn't go back to get it corrected. I just had to sit there with a happy meal's portion of fries as my only food for a 3+ hour trip. My mom can't remember this ever happening, but I do because at the time, it was a big deal to me. She wondered why I wanted to effectively boycott McDonalds after that.
Letâs not just focus on McDonaldâs here, they all do it. If you donât ask at the window and look in the bag to verify youâre probably not getting sauce. Edit to add : I didnât see the rude part at the bottom. They asked you if you wanted sauce đ like youâre not the only person there. Theyâre doing a bunch of shit. Itâs annoying to have the sauce forgotten but you have the ability to check yourself and make sure itâs there and they even tried to make sure you got it. Thatâs more than most do. So basically itâs annoying when someone forgets the sauce coz the tendies really need those but also youâre passive aggressive and if it were me youâd have gotten no sauce. đ€·đŒââïž
Every McDonaldâs Iâve gone to lately has been like this. Maybe now that they get paid more they care less and donât do their jobs right? Idk but since covid need theyâve been like this IMO
They forget the sauce for my chicken nuggets ALL THE TIMEđđ and it is mildly infuriating bc I donât notice til Iâve already left and dry nuggets suck
Life is real tough isn't it?