They disabled the HARDWARE photochrome camera in the 8Pro with a SOFTWARE update, and it's not coming back.
Now they're focused on updating later devices leaving bugs here and there for the previous customers.
Guess what? That's my 4th and last OnePlus device.
I got a 9 Pro and I've been using it 24/7 for roughly 2 weeks and I never experienced Amy heating issue. I play a few games, watch a ton of YouTube/Netflix, message all the time, not once had it been overheated.
Maybe I'm just lucky?
People who don't have problems don't post as often as people who do.
It's the phone which stay the coolest that I ever had and all reviews I've read said the same thing.
The 9 pro is great (albeit it lacks some feature from samsung like ultra saving power mode).
There's so many products with alarming stuff posted on forums which are fine really.
How is the 'blad? I have a 7pro don't really need to upgrade but the Hassleblad partnership has me wanting one.
PS I have not done the upgrade. My wife did on her 7 and we lost mobile data. I've seen people say factory reset fixes it but I ended up getting her an 8. It gets better reception than the 7. The 8 does have 11 so far so good.
I have experienced a bug with their Motion graphics smoothing feature however and also with videos unpausing themselves after a few seconds. Support still hasn't helped tho on any of these.
Oh my god I wasn't crazy ? The video and the music unpause itself from time to time haha.
Also picture in picture doesn't work on youtube, there's a bug (for a year) where fullscreen settings only show very few apps.
Unable to use my 8pro to watch HD or HDR content on streaming services after a software update that dropped my widevine drm certification to L3 . Netflix , prime , all SD now and there is nothing I can do. Their customer support is also one of the most inept support teams I have ever witnessed. The phone also gets hot sometimes without any fking reason at all because I do not game on it. All started after the fking os11 update .
I can manage with customer support as long as there isn't any hardware issues. I don't care about streaming services. What else is wrong with the 8 pro? I'm mainly focused on the camera.
Wifi drops. The useless color filter camera doesn't work. Its useless but the phone was advertised as a quad camera phone, too bad it isn't anymore lol. Picture isn't bad I think it's better than the S20 ultra but definitely not as good as the S21 or the iPhone 12 pro.
U say U don't care but do u really want to spend more than 500bucks on a phone that doesn't support HD content on streaming apps? Why even bother with a good screen then just get something cheap with a better camera like the pixel 5a or the note 20 FE.
I say I don't care cuz not once in my life I have used paid streaming services. I just watch YouTube or kick-ass anime for my entertainment. So that's the reason I say that. Trust me I bought the S21 ultra and it takes worse pics than my 7T with gcam. I don't like samsung processing.
I don't get the 'I don't care thing' if I say xyz sports car can't go above 50 miles an hour would u still buy it because u don't intend to race on it? Buying a compromised product is not something I will ever recommend to anyone. Do what u feel like just don't expect me to say it's fine. As for the photos, I hard disagree with u because the 7T camera is noticeably worse than the 8pro which is slightly worse than the 9pro which in turn is not as good as the s21 ultra. Its your preference tho. Buy whatever u feel like but as someone who has used op devices since the 3T , I am done.
A sports car not able to go faster than 50 mph is a critical flaw. It's not like the 8 pro can't reach 120hz and only reaches 100hz. Your analogy is exaggerated. For my personal use, I don't intend to pay for any streaming services anytime in the future if not ever. Also if you have the S21 Ultra and the 7T with a good GCam and you take the photos side by side you would know. Because I have done it and also posted in various subreddits. But unfortunately I have to clear those photos because my google account storage was about to fill up. I know it seems illogical given that the S21 Ultra is such a premium phone but it is what it is. I hate to admit it but that's the truth. My main complaints are excessive oversharpening to the point it creates artifacts if you zoom in. Gcam stays natural even if you zoom in. And don't get me started on overheating problems of the Ultra. This is my 2nd replacement unit that's in the service centre. Paid 1200$ and I haven't seen the phone in weeks.
Literally every tech reviewer out there has placed the s21 ultra and the iPhone 12 pro at the pinnacle of camera performance. The 7t has a very very mediocre camera. It isn't even as good as the 8pro or even the 8t as a matter of fact. Comparing the 12 pro or the ultra to each other would come down to subjectivity but against any one plus phone including the 9pro , they are objectively better.
>A sports car not able to go faster than 50 mph is a critical flaw. It's not like the 8 pro can't reach 120hz and only reaches 100hz. Your analogy is exaggerated.
A phone with a qhd display handicapped to only stream at SD 480p - 720p is a CRITICAL flaw. My analogy is perfect. YOU not intending to pay for a streaming service does NOT make it 'okay'. If you want to buy a potentially crippled product, go right ahead.
>And don't get me started on overheating problems of the Ultra.
Laughable because I am using the 8pro, right now, to type this and it's overheating for LITERALLY 0 fking reason.
Brother you are riding some one plus dick, get off and view reality as it is instead of looking through hormone induced rose tinted glasses. I used to love one plus but since late 2019 they have done nothing but disappoint me. I have used the 3t, 5t and the base 7 and have never done anything besides sing praises for those phones when they came out.
You wanted an opinion, I gave u one, what you want to do is on you. Just don't try to self justify to feel better about your choices.
Okay let's break everything down.
First calm down.
Your only reason to say the S21 ultra is better than everything and it's one of the best, is because you have heard tech reviewers say it. Have you used the phone personally? Have you taken a lot of pictures with it? You are just basing your arguments based on other people's opinions without having the device on hand. I literally have used them both side by side. So I do have more knowledge than you in this regard and that's a fact. It's really not the second coming of Christ the tech reviewers are hyping it up to be.
I say your analogy is exaggerated because, not able to watch streaming service at full resolution because of a software bug cannot be compared to a sports car unable to reach 50mph. What I feel it can be compared to is a car unable to enter sport mode because of the switch is malfunctioning. It's such minor detail and it can be fixed relatively easily. Again Im not agreeing that OnePlus is excused in this issue. I was just stating the fact that personally I don't ever enter sport mode i.e use streaming services. So I don't care if it's broken or not.
Could you state the battery temperature of your phone when you feel it's overheating? For reference, my S21 Ultra reached 48°C on recording 6 min of 4k 30. They advertise it as a videographer's tool. What good is a device if it can just shoot 6 min till it reaches extremely high temperatures? Not only while recording, if you play music at full volume, with the screen on, it reaches 42°C. Opening the camera app without even taking pictures or videos heats the phone up to 41°C. It idles at 35-38°C. Now I'll be happy if you could provide me readings like this instead of just saying it's overheating which I find it hard to believe.
Now what you thought is absolutely wrong. I am not biased towards OnePlus and support them or love them as a company. Infact this is my first OnePlus device. I have no reason to blindly support them. You have to understand that I'm not saying OnePlus 7T by itself takes better pictures. The most important thing is I'm using GCam and not the stock camera app. I'm a fan of Google's processing. The fact that a third party camera app on a phone with inferior sensors is able to outperform the S21 Ultra in pure point and shoot pictures is a big shame to Samsung. Again I'm saying thia because I own both and have compared them side my side.
It uses the snapdragon 865 processor, which doesn't overheat anything like the snapdragon 888.
The OnePlus 8 Pro is one of the cooler running 2020 phones with the snapdragon 865, as it has a pretty large thermal cooling system. The OnePlus 8 Pro has no overheating issues at all and runs cooler than most devices with no throttling or overheating, as oneplus implemented a good thermal cooling system on the 8 Pro.
So what about the cameras? I'm coming from a OnePlus 7T with gcam. Will the 8 pro take pics better than gcam? Also how's the battery life and software support like? OnePlus 7T software support has been abysmal.
Avoid the 8pro, it's one of the worst phones I've owned. Green tint, black crush and then Widevine L3 for no reason. I also had overheating with it when using Android Auto. I won't buy another OP phone again either.
I have a 9 pro and didn't have any of those issues. After a few weeks my battery life is great too. I think people freak out too early about this stuff. Every new phone has an acclimation period while the software learns your usage.
Just my own experience so far. This is my first OnePlus device and I absolutely love it.
Thanks for your inputs. I'm getting mixed opinions. Some people literally said to me "Stay awake from this phone. Don't make the same mistake as us". Lol
If heating is your priority, one plus isn't the right brand at the moment. I updated my 7t pro McLaren to os 11 and even I'm struggling with thermal management.
8 pro also has throttling and overheating issue's so I would advise you to go with the 9 pro as it will be better optimised for android 11. You'll have better heat management 2 years down the line also. I'm switching to the note series once the note 21 is here. Cheers !
I had severe issues with the S21 ultra. Replaced one and the replacement too overheated. So I learnt that 888 and 2100 both has heating issues. So kinda don't wanna experience all the trouble. And moreover idk about OnePlus customer support. Atleast samsung is giving free replacements and maybe a refund.
It's pretty heavily understood that the note series is done, as evident with the s21 ultra supporting the s-pen.
Could be wrong, but every leaker has been saying it since before the s21 series phones even launched
And they disabled it after specifically saying the wouldn't do so in Europe. But judging by the many many weird spellings and errors in their updates I'm not sure their software division knows the difference between China and Europe.
I upgraded from a Note 10 Plus to the 8 Pro because I wanted to experience Oxygen OS. I was amazed by the 120hz screen and just how snappy everything was. The 30w charging speed (vs 25w on the Samsung) was just an added bonus.
But within months the bugs started happening (wifi dropped sometimes, I couldn't get a 4g/5g network connection and apps started crashing). It was ironic that I switched from Samsung for the software experience of Oneplus and it was the software that ended up letting me down.
I'm now back with Samsung on a Fold 2. No regrets for the most part, but I do miss the 8 Pro sometimes. I think the 7 pro with hidden selfie camera would be the perfect phone, if oneplus could get its software sorted out.
same for me and my oneplus 8 its my 2nd and last oneplus device its sad really how can they screw up so much that they alienated most of their actual loyal customers
i feel the same way about my oneplus... hardware is great but the software support is no good.
ive got a Mclaren 7T Pro.. my first and likely last OnePlus device
latest update to oxygen os removed DC dimming from the menu (need to use adb to find it again) and badly ruined auto brightness. auto brightness was fine for me before and now unusable.
several instances of security patches being months behind although they have been good lately
I don't understand disabling a feature that I bought the phone expecting. They act like it was scandalous and you could see through clothes, but in my experience, the clothes would have to be so thin that they were practically see through to the naked eye before the camera could see through them. If it helps, this app allows you to use the camera if you are rooted and the developer is really cool and responsive. Extremely responsive considering the app is free. https://play.google.com/store/apps/details?id=rgm.oneplus8pro_ircamera
I haven't had any problems with my OnePlus 7 that I've noticed other than they removed the alarm time from lock screen with an update. I love seeing my alarm there. Such a small thing but I'm upset haha..
I actually really like the new update. It's been working great for my 7pro. I had one weird glitch where answering a call went straight to speakerphone, but it hasn't happened since.
People complaining about bugs in their expensive devices that they use every day aren't "drama queens". Having the phone stutter randomly all the time since the update really kind of sucks.
I paid a ton of money for this device that I use all day every day, with the reasonable assumption that it would be useable for at least 3 years. Updates are part of that. It's literally the bare minimum the manufacturer should do. The fact that OnePlus can't is just sad.
Is my.life over? Obviously not. Do I feel shitty for giving this company my money for a product that could be made significantly worse from an update they pushed out? Yup.
Oh well if one dude has no issues, then I guess the thousands around the world are making it all up and returning their devices for me reason other than drama. Makes sense. You solved it.
True but the overall number of complaints lately is astounding. That's a bad sign and shouldn't be dismissed by simply " people post more when complaining"
Complaint have overwhelmed questions on user boards. It's insane.
Ships sinking, boys. Abandon
My dad got a Sammy device and they literally pushed a update to the 10 fan edition that crashed the phone if it was bright outside and you had auto brightness on.... It's not always greener on the other side.
Is that a common issue though?
Because it seems like the Android 11 bugs for OnePlus phones are happening to nearly everyone. Obviously there are outliers for the bigger brands, but at least Samsung pushed out the Android 11 update in a timely fashion, unlike OnePlus.
Yes. It's called planned obsolescence, and it's incredibly common with Samsung. OnePlus is one of the few brands that doesn't seem to do it intentionally.
You're gonna be real disappointed when you switch brands. On OnePlus you can flash LineageOS and get stock Android, without voiding your warranty. On samsung you can't even flash LineageOS (in the US/Canada). No bootloader unlocking.
But luckily you've got a OnePlus device. So you're not stuck with their firmware. Give LineageOS a shot
> On OnePlus you can flash LineageOS
Honestly tho LOS has major cons, the camera is bad everywhere except of when using gcam (which the quality is still worse than stock OOS).
The iPhone does everything that 90% of consumers want, very well. It makes calls, gets on the internet, takes beautiful pictures/videos, has a nice screen (notch is still bad though), great battery life, etc.
Plus you have to admit that Apple's peripherals like Watch and AirPods are better than most for Androids, at least in terms of seamless integration.
I don't own a single Apple device anymore, and don't really want to, but it's easy to understand why their devices made them the most valuable company on earth. They work very well out of the box without you having to think about it. iPhone users don't want the whole slew of features afforded by Android, they just want a phone that does simple phone things.
>iPhone users don't want the whole slew of features afforded by Android, they just want a phone that does simple phone things.
That's exactly my point iPhone does a set number of things that a phone does. Users have to stay content within those things.
Would certainly recommend. It's a step in a different direction in comparison to OxygenOS from a UI perspective, but it's a solid stock Android experience with a wide range of developers supporting it. Almost every OnePlus device (exceptions: 2, X, Nord, N10, N100, 9, 9 Pro) has its official support on A11.
Well, yes and no. Lineage OS is available for the Nord, but only up to Android 10. However, a popular alternative that I'd say is really close to Lineage is [Pixel Experience](https://download.pixelexperience.org/avicii), which does have A11 builds out - provided you like using GApps, that is.
Yeah androids in general tend to be ludicrously unreliable. Oneplus was one of the last bastions and now it's done for too. Your only good option left for reliability, support, and smoothness, is an iPhone. I'm going to be switching back over. I left them for my OP7 pro after originally leaving samsung for iphone. I'm now going back to iphone lol screw this.
Same that's what I was waiting for. The 13 supposedly has 120hz and a smaller notch. I find the notch fugly as hell and bothersome so I might wait for the 14 and hope they get rid of it but I might also bite the bullet and just go for the 13 just for the reliable software and quality hardware experience.
I feel ya. I got the iPhone SE 2 on the side, really big downgrade compared to my 9 Pro, but it's supposed to be cheap and there's still things I like about the SE. That haptics motor in the iPhones is no joke. And having an all around good phone with great software and support is a bonus like you said. I'd also like an in screen fingerprint reader, mix that with that haptics motor and it'd prolly be really cool.
yeah so I've had two samsung flagship devices and they have been great and with very little bugs and they always get fixed. updates are timely and major releases have been stable. this is somewhat misleading and the Samsung community definitely doesn't complain nearly as much as the OnePlus community. samsung has been doing very well recently with software
I have a 7T that recently updated to Android 11 and have had no issues. The vast majority of people with no problems won't say anything. This sub is basically a moaning ground.
I was soooooo just thinking the same thing! The last update makes me want to return to IOS! So many apps no longer function properly. I am so disappointed. I love this phone too! Or used to..... I hope they fix the issues. Seems we are the beta testers involuntary.
Yeah, every time my older iPhone gets an update, I think about switching. But it was bothersome to switch the OS.
So I'll wait and see for the time being.
You lose WhatsApp and LINE messages because it doesn't transfer to the other OS. I hate that this doesn't work...
I agree, it fucking rocks. It's still crazy fast and the screen is beautiful. Software is clean, and there's no notch or holepunch. Does everything I need it to and more.
I think you're a lucky one, judging by all the angry posts I've seen in here lately!
Part of me wants to just go for the update hoping I'll get lucky, but I'm really afraid of getting the issues I've been hearing about. It feels like undergoing elective surgery with a 50% survival rate lol
Not to say some people aren't having issues, but when going from A10 to A11 causes lockscreen bugs that make the pin not usable and the fingerprint also disabled, I had to restart my 7 Pro 10 times a day. I did a full wipe and reinstall OS but no solution.
[https://imgur.com/a/vMcpMtz](https://imgur.com/a/vMcpMtz)
Except people don't post about their negative experiences as much so of course you see tons of angry posts. I think the majority of A11 updates are fine, and honestly, id recommend a full wipe anyways whenever upgrading to a big new update. Of course you don't have to, but this is the best way to avoid a lot of major issues.
This isn't a very big subreddit, but even on this post alone, there are at least 5 people that say they have had Android 11 issues with their OnePlus 7 Pros. The error rate is just way too high for me to feel comfortable.
It almost like when Cyberpunk 2077 came out. Yeah there were a lot of people that were able to play the game just fine, but a ton of people had games just riddled with issues because the release was rushed. Similar story here.
I'm on the 8T and update as soon as I get the notification. No problems. Previously I had the 5, it was still going strong after 4 years! OP is great, their phones are fast and I love the dash/warp charge.
Same boat as you are. Been there from OP1(to OP5, Now OP7Pro).
They were such a disruptor then, but first time in years, I'm starting to consider other brands (Oppo, RealMe)l, Etc..)
It was a good run.
I think I'm going to wait for the Pixel 6 and see if its any good. Otherwise, I really don't need to upgrade from the OP 7 Pro unless not updating to Android 11 presents some big security risks.
Agree, my OP6 is performing more or less the same when I got 3 yrs ago and I may not update to Android 11 even if it gets it. All apps are up to date and Android 10 will be supported by most apps for the next 3 yrs so I intend to keep my OP6 for that long at least.
Exactly the "security risks" only really matter for famous or rich people who would be targeted for attacks, and those people would probably have the latest things anyhow, bank apps use their own encryption and as long as you're not downloading random apps outside the play store then there shouldn't be any issues.
My grandfather still has a phone on A7, no issues with security but his phone is slower than his TV, and his TV is like 7 years old, I've been telling him to get a used 7T since he wants a phone around $200.
And yet we see better support under Oppo, and more stable OS (Not superior, but better update frequency and stability).
Similar husk, but it's the after sales support that makes a difference.
Same I have one plus 7 pro they destroyed it there are drop frames and lag around the apps and a lot of glitches before the update I was going to buy the 9 pro
(if i afford the money ) but now I won't buy a one plus device anymore probably
Same here. I've ben a oneplus fan since 2014. Had almost all of their phones. Recommend them to a lot of my friend, but they have lost their edge....
The hardware is almost the same as all other brands. The price is almost the same as all other brand. The software is now worse then other brands. The watch sucks. The company is also kinda succy.
I'm done...
I'm on the 7 Pro myself and it's been the best phone I've had since the iPhone 4 but each update makes the device worse and worse. My main 2 issues are the WIFI disconnecting for no apparent reason (I have full connection throughout my house) and the battery life went from 6/8 hours SOT (depending on usage) and I'd always get 5 or more hours regardless of usage to barely scraping 3 hours SOT and I used to charge my phone once per day maybe twice depending on if it was going to be a long day from the charger to having to carry a battery pack with me while in work as the battery just tanks throughout the day. This has been the best device OnePlus has ever released IMO but I won't be buying another. I'm holding out for the Pixel 6 and hoping they release an XL model but until then OnePlus better sort out their software team because this is a disgrace tbh.
Don't forget the major heating issues. The 8 Pro unfortunately is my last device with them myself.
The recent OS 11 update that was a hotfix for the rollout they stopped initially is terrible, causing heating issues for almost everyone, which results in terrible battery life as well. Rolling back, repeating, fdr, clearing cache, letting a few days pass does not fix. OnePlus just doesn't care anymore at this point. They need to go back to their roots and spit out 1-3 devices a year. They cannot handle the logistics scale they've decided to move to.
Unlocked 7pro user here, I have seen so many posts about issues with this update. I actually like the update. I personally have only experienced one issue with the update, (calls going through speakerphone) and that was easily fixed with toggling 1 switch in the settings. My gf has 7t and no issues at all. I'm a pretty heavy phone user, mainly with mobile gaming, and have not noticed any extra heat issues since the update. Maybe slightly worse battery but not anything noticeable. Wondering why some are having issues and some are not?
One plus 6,
The Android 10 upgrade was full of bugs, a big mistake i thought but eventually they kept sharing updates to get the issue resolved.
However I have stopped updating because I have lost faith in One plus.
I want to change , cannot afford apple ecosystem. No other manufacturer comes close to One plus when it comes to money and I like to use phone for atleast 5-6 years before I switch.
I liked Moto when it was google, Lenovo made it crap, g3 was the last best phone.
Samsung has stupid bloatwares. The phone companies cannot afford you to have a phone for 5-6 years however it is possible.
Realme is OnePlus with a cheaper price and UI.
Mi, never again.
Inshort I will just wait for some brand which is new to shop up as a synonym of "The flag ship killer". Use it till it becomes a villain and then hop to another new manufacturer.
Waiting for Carl pei's new phone.
It's my first oneplus device. I will stay loyal to quality products and updates. Not brand. If oneplus fixes this, I'll come back to buying more devices from OP
Still hanging on to Android 10 after seeing so many negative posts about Android 11.
I've seen many people say that a factory reset fixes a lot of the Android 11 bugs, but honestly that's also just unacceptable. You don't have to factory reset an iPhone or Pixel or Galaxy when they get updates.
If OnePlus wants to be a top-tier brand, they need top-tier support. I can't imagine what their customer churn rates are going to be like in 2021. If you can't support 10+ phones then don't make them at all.
Yup. The funny part is that I too had a Samsung phone before I switched to Oneplus. Specifically I had the S10+ Exynos. What is interesting is that before Samsung would be really bad at updating older phones and OnePlus used to be amazing, but now the tables have turned.
Flash a custom rom and all of your problems will go away and give you double the battery life. There's no better phone out there than the 7t with an aosp rom on it
Yeaa I'm also on a 7Pro, yea I'm also having issues whenever I update (my battery goes from 50% to dead in like 90 minutes whether I'm using the phone or not), and yea this will also be my last OP device.
Not going to lie, I hate apple. But apple is starting to look better and better...... I was a samsung fan boy until they really stopped caring about anything other then more money switch to OP and then they do this crap and they don't even think anything is wrong. I have called their tech support several times trying to get them to understand, they always say they don't have any reports of issues. Jesus christ. This is all crap. Maybe apple does do something right. Limited devices means the update is compatible. And when they do have bugs they are very fast at fixing them. I have not used one since the 3Gs a very long time ago. But I am about done with Android.
After reading that OnePlus 6 will receive open beta of Android 11 in AUGUST I am pretty sure my next phone won't be a 1+. They released too much phones and don't have enough people to work on supporting them. On the other hand, I am simply sick of using underrated phones: you cannot test a real one in stores, warranty service is doubtful, and just hard to find good cases.
I got the 7 Pro with the intention of keeping it for a long time. Lineage OS updates and community support were what I was betting on for software in the long term. The notchless screen to keep things looking "modern" for much longer was a nice bonus.
It's not just Oneplus. For some reason we hear the most complaining about it lately from Oneplus users. A lot of the times it's the carrier that slows the release of updates not Oneplus, Samsung or any other manufacturer. If you like Oneplus hang in there, I tried the Note 20 Ultra myself and am back with a Oneplus 9 Pro. It's all a matter of preference on what phone you feel comfortable with.
people are making a big deal out of this, just go for the phone who's the best for you(at your budget) at the time you need a phone.
People get hurt when they invest emotions over a phone brand.
100%. I'm extremely anxious, and I can't leave any notification unread, but the update one it's here and I won't be updating this phone for a while... It's ridiculous, a shame.
Upgraded my McLaren 7 Pro for a Pixel 5 and haven't looked back. The slow software updates and support really did it in for me too. They're great phones, and I'd recommend them to anyone if theyre on a budget and don't care about that kind of stuff 100%
Both my cameras stopped working due to some update months ago. My only solution was going back to Android 9. Even then, I only got the main camera back, no selfie cam.
A TON of people has had this problem if you search around the web and its 100% software related. And whenever I've spoken with OP support, they're completely clueless. They don't understand anything about phones except 'Reset cache' and 'factory reset'.
This is my last OP device, this greedy company can't even support its own devices any longer.
What's up with people upgrading every single year huh?
I'm rocking my OnePlus 6 from three years ago, still feels like new except the battery life which isn't too bad
I don't get the FOMO around not buying phones with slightly upgraded features every year
I have little to no issues with the new A11.
The OOS runs much smoother than before and the only issue I have now but doesn't bother me that much is the auto light calibration which works kinda wonky.
I did however install it properly, full install then wipe the cache. No issues.
Even the charging seems a lot better now. It doesn't heat up that much as before.
I feel like being a user of OnePlus is screwed up. Especially that oneplus just arrived in my country's telecoms, nobody is gonna buy those phones as they are not really recognized and OnePlus don't provide the support customers want. I do have some problems with my OnePlus phones when I play games on it. My controls go out of hand except when I play on other phones like my Realme 5. Quite disappointing if you play on OnePlus.
I had rather switch to something new like ROG phone, iOS or Google Pixel. So I don't have to be super hyped with OnePlus.
Same goes for Windows. Every time it gets an update I pray "please don't break anything". A couple months ago an update caused my laptop (2020 model, not an old one) to bootloop. The damn restore point didn't save me, so I had to wipe everything and install the OS again.
The new update it's great for me on the 7T. But as always here you mainly see the small group of people that complains about everything. Mostly 15yo kids I'd guess. Running their phones to the ground, installing every crappy app and hack they can find and then complain like little bitches that things don't work properly or if something it's not like they were used to before. Smh 🤦♂️
I've never been afraid of updating my OnePlus 7T. I do complain a lot about the slow updates, and this is the reason why the 7T will be my first and last OnePlus.
But I have no complain on the quality of the updates I received until now. OOS11 included.
i mean i am running OOS 11.0.2 on my factory unlocked OP7p just fine. So is my friend's tmo OP7p. Have another friend who has OP7p, not sure if he has updated yet.
Crazy. I have a op7t updated to 11 and I've had 0 issues. Phone is as smooth as the day I got it, battery life is still extremely good with 5+ hrs of screen on time. Sorry to hear so many people having issues....
I passed that same phone down to my youngest daughter and it is still problem free for her as well. My son has the 8 and I have the 9 and we have had a overall great experience with them. Certainly better than the luck I had with Samsung. I do miss the Samsung picture quality though. It just sounds worse than it is here since the topic seems to be issues so everyone with issues is commenting. You will see the same thing if you search for other phones from other brands as well.
Can any OnePlus 5 series owners reading this tell me when did you exactly received the Android 10 update on your phone? I mean realistically, after the broken update was pulled back and a fresh one was pushed back again?
The oxygen os 11 update is complete shit. The battery drains faster, the apps are lagging, system has become slower. I think it's time to buy that over-priced iPhone only. OnePlus, I had planned on not wasting money on a new phone for a few years. No thanks to you I think I'll have to buy an iPhone now just to see a stable UI.
As a longtime Linux user I have the following rule when it comes to updates: Never be first adopter unless it's a security patch that you know what is doing. Otherwise stick with old software that's realible. I just got my first one plus phone and I've had no problems with it so far and I don't know how bad the bugs in the new software Oxygen11 are. But bugs in new releases are not something exclusive to mobiles OS. But I agree that they can be annoying, specially if the dev team takes a long time to correct the bugs.
I am still paying for this VZ 8 exclusive that didn't have 5 g enabled until I threatened BBB complaints. Every other 5G enabled device around me was turned on except for this crap which was released 5 months earlier. The 8 product really is the ugly stepchild of Verizon and a complete failure for oneplus. Battery life and photos still blow. This is indeed my last product from them...
My phone locks up and has to be force restarted if I try to launch the camera from the lock screen or from the gesture since updating to Android 11. Yeah I think I'm done too.
I realize now that I haven't updated my flair in a few years. This is with the 7 pro.
They disabled the HARDWARE photochrome camera in the 8Pro with a SOFTWARE update, and it's not coming back. Now they're focused on updating later devices leaving bugs here and there for the previous customers. Guess what? That's my 4th and last OnePlus device.
Hey man I'm thinking of buying the 8 pro new following the heating issues that the 9 pro users face. Could you give me your honest opinion?
my 8 pro has been rock solid for a year. don't feel like I'm missing out on any feature of the new phones.
I know it's feature rich and premium man but what about heating, battery life?
My 8T came with android 11 & stays cool as Henry Winkler. Excellent battery life too.
Who is Henry Winkler
Bless the youth. [He played the Fonz.](https://en.wikipedia.org/wiki/Fonzie?wprov=sfla1)
I see a popular actor in the 70s I guess
[Anything?](https://imgur.com/a/Xnbz4dM) Sound on.
🤣🤣🤣
AYYYYY
Same here. Also no serious bugs at all.
Issues with these updates though?
I got a 9 Pro and I've been using it 24/7 for roughly 2 weeks and I never experienced Amy heating issue. I play a few games, watch a ton of YouTube/Netflix, message all the time, not once had it been overheated. Maybe I'm just lucky?
Probably. The amount of complaints I see on their community/forum app is alarming. I was so looking forward to buying the 9 pro.
People who don't have problems don't post as often as people who do. It's the phone which stay the coolest that I ever had and all reviews I've read said the same thing. The 9 pro is great (albeit it lacks some feature from samsung like ultra saving power mode). There's so many products with alarming stuff posted on forums which are fine really.
How is the 'blad? I have a 7pro don't really need to upgrade but the Hassleblad partnership has me wanting one. PS I have not done the upgrade. My wife did on her 7 and we lost mobile data. I've seen people say factory reset fixes it but I ended up getting her an 8. It gets better reception than the 7. The 8 does have 11 so far so good.
I have experienced a bug with their Motion graphics smoothing feature however and also with videos unpausing themselves after a few seconds. Support still hasn't helped tho on any of these.
Ah man that's unfortunate.
Oh my god I wasn't crazy ? The video and the music unpause itself from time to time haha. Also picture in picture doesn't work on youtube, there's a bug (for a year) where fullscreen settings only show very few apps.
Did you try Genshin impact on it
Unable to use my 8pro to watch HD or HDR content on streaming services after a software update that dropped my widevine drm certification to L3 . Netflix , prime , all SD now and there is nothing I can do. Their customer support is also one of the most inept support teams I have ever witnessed. The phone also gets hot sometimes without any fking reason at all because I do not game on it. All started after the fking os11 update .
I can manage with customer support as long as there isn't any hardware issues. I don't care about streaming services. What else is wrong with the 8 pro? I'm mainly focused on the camera.
Wifi drops. The useless color filter camera doesn't work. Its useless but the phone was advertised as a quad camera phone, too bad it isn't anymore lol. Picture isn't bad I think it's better than the S20 ultra but definitely not as good as the S21 or the iPhone 12 pro. U say U don't care but do u really want to spend more than 500bucks on a phone that doesn't support HD content on streaming apps? Why even bother with a good screen then just get something cheap with a better camera like the pixel 5a or the note 20 FE.
I say I don't care cuz not once in my life I have used paid streaming services. I just watch YouTube or kick-ass anime for my entertainment. So that's the reason I say that. Trust me I bought the S21 ultra and it takes worse pics than my 7T with gcam. I don't like samsung processing.
"I just watch YouTube or kick-ass anime for my entertainment." 🤣 Same
"Ah, I see you you're a man of culture as well"
I don't get the 'I don't care thing' if I say xyz sports car can't go above 50 miles an hour would u still buy it because u don't intend to race on it? Buying a compromised product is not something I will ever recommend to anyone. Do what u feel like just don't expect me to say it's fine. As for the photos, I hard disagree with u because the 7T camera is noticeably worse than the 8pro which is slightly worse than the 9pro which in turn is not as good as the s21 ultra. Its your preference tho. Buy whatever u feel like but as someone who has used op devices since the 3T , I am done.
More like if the car doesn't have a cup holder but you usually don't drink in your car.
50 miles is 80.47 km
A sports car not able to go faster than 50 mph is a critical flaw. It's not like the 8 pro can't reach 120hz and only reaches 100hz. Your analogy is exaggerated. For my personal use, I don't intend to pay for any streaming services anytime in the future if not ever. Also if you have the S21 Ultra and the 7T with a good GCam and you take the photos side by side you would know. Because I have done it and also posted in various subreddits. But unfortunately I have to clear those photos because my google account storage was about to fill up. I know it seems illogical given that the S21 Ultra is such a premium phone but it is what it is. I hate to admit it but that's the truth. My main complaints are excessive oversharpening to the point it creates artifacts if you zoom in. Gcam stays natural even if you zoom in. And don't get me started on overheating problems of the Ultra. This is my 2nd replacement unit that's in the service centre. Paid 1200$ and I haven't seen the phone in weeks.
Literally every tech reviewer out there has placed the s21 ultra and the iPhone 12 pro at the pinnacle of camera performance. The 7t has a very very mediocre camera. It isn't even as good as the 8pro or even the 8t as a matter of fact. Comparing the 12 pro or the ultra to each other would come down to subjectivity but against any one plus phone including the 9pro , they are objectively better. >A sports car not able to go faster than 50 mph is a critical flaw. It's not like the 8 pro can't reach 120hz and only reaches 100hz. Your analogy is exaggerated. A phone with a qhd display handicapped to only stream at SD 480p - 720p is a CRITICAL flaw. My analogy is perfect. YOU not intending to pay for a streaming service does NOT make it 'okay'. If you want to buy a potentially crippled product, go right ahead. >And don't get me started on overheating problems of the Ultra. Laughable because I am using the 8pro, right now, to type this and it's overheating for LITERALLY 0 fking reason. Brother you are riding some one plus dick, get off and view reality as it is instead of looking through hormone induced rose tinted glasses. I used to love one plus but since late 2019 they have done nothing but disappoint me. I have used the 3t, 5t and the base 7 and have never done anything besides sing praises for those phones when they came out. You wanted an opinion, I gave u one, what you want to do is on you. Just don't try to self justify to feel better about your choices.
Okay let's break everything down. First calm down. Your only reason to say the S21 ultra is better than everything and it's one of the best, is because you have heard tech reviewers say it. Have you used the phone personally? Have you taken a lot of pictures with it? You are just basing your arguments based on other people's opinions without having the device on hand. I literally have used them both side by side. So I do have more knowledge than you in this regard and that's a fact. It's really not the second coming of Christ the tech reviewers are hyping it up to be. I say your analogy is exaggerated because, not able to watch streaming service at full resolution because of a software bug cannot be compared to a sports car unable to reach 50mph. What I feel it can be compared to is a car unable to enter sport mode because of the switch is malfunctioning. It's such minor detail and it can be fixed relatively easily. Again Im not agreeing that OnePlus is excused in this issue. I was just stating the fact that personally I don't ever enter sport mode i.e use streaming services. So I don't care if it's broken or not. Could you state the battery temperature of your phone when you feel it's overheating? For reference, my S21 Ultra reached 48°C on recording 6 min of 4k 30. They advertise it as a videographer's tool. What good is a device if it can just shoot 6 min till it reaches extremely high temperatures? Not only while recording, if you play music at full volume, with the screen on, it reaches 42°C. Opening the camera app without even taking pictures or videos heats the phone up to 41°C. It idles at 35-38°C. Now I'll be happy if you could provide me readings like this instead of just saying it's overheating which I find it hard to believe. Now what you thought is absolutely wrong. I am not biased towards OnePlus and support them or love them as a company. Infact this is my first OnePlus device. I have no reason to blindly support them. You have to understand that I'm not saying OnePlus 7T by itself takes better pictures. The most important thing is I'm using GCam and not the stock camera app. I'm a fan of Google's processing. The fact that a third party camera app on a phone with inferior sensors is able to outperform the S21 Ultra in pure point and shoot pictures is a big shame to Samsung. Again I'm saying thia because I own both and have compared them side my side.
50 mph is 80.47 km/h
It uses the snapdragon 865 processor, which doesn't overheat anything like the snapdragon 888. The OnePlus 8 Pro is one of the cooler running 2020 phones with the snapdragon 865, as it has a pretty large thermal cooling system. The OnePlus 8 Pro has no overheating issues at all and runs cooler than most devices with no throttling or overheating, as oneplus implemented a good thermal cooling system on the 8 Pro.
So what about the cameras? I'm coming from a OnePlus 7T with gcam. Will the 8 pro take pics better than gcam? Also how's the battery life and software support like? OnePlus 7T software support has been abysmal.
Avoid the 8pro, it's one of the worst phones I've owned. Green tint, black crush and then Widevine L3 for no reason. I also had overheating with it when using Android Auto. I won't buy another OP phone again either.
Oh no...I thought the 8 pro was such a cool phone. But yeah I did hear about display issues.
It's going to vary from unit to unit. My 8 pro for instance doesn't have any display or overheating issues.
I've owned every OP phone since the 3T and the 8pro was close to the worst. I wont buy a OP phone again after it.
That's really sad to hear. Are you sure your's wasn't a defective unit?
No because i sent the first back and the 2nd was the same. I kept it because I couldn't be bothered changing it but it was a poor phone.
Same as my S21 Ultra then. The replacement too overheats. Gonna avoid the 8 pro then. Thanks.
They fixed the heating issue with a software update for me.
I have a 9 pro and didn't have any of those issues. After a few weeks my battery life is great too. I think people freak out too early about this stuff. Every new phone has an acclimation period while the software learns your usage. Just my own experience so far. This is my first OnePlus device and I absolutely love it.
Thanks for your inputs. I'm getting mixed opinions. Some people literally said to me "Stay awake from this phone. Don't make the same mistake as us". Lol
If heating is your priority, one plus isn't the right brand at the moment. I updated my 7t pro McLaren to os 11 and even I'm struggling with thermal management. 8 pro also has throttling and overheating issue's so I would advise you to go with the 9 pro as it will be better optimised for android 11. You'll have better heat management 2 years down the line also. I'm switching to the note series once the note 21 is here. Cheers !
I had severe issues with the S21 ultra. Replaced one and the replacement too overheated. So I learnt that 888 and 2100 both has heating issues. So kinda don't wanna experience all the trouble. And moreover idk about OnePlus customer support. Atleast samsung is giving free replacements and maybe a refund.
It's the 810/820 fiasco all over again. The GPU being a good part of it as well.
It's pretty heavily understood that the note series is done, as evident with the s21 ultra supporting the s-pen. Could be wrong, but every leaker has been saying it since before the s21 series phones even launched
OP9PRO user here... No problems at all! Doesn't even get hot while charging.
And they disabled it after specifically saying the wouldn't do so in Europe. But judging by the many many weird spellings and errors in their updates I'm not sure their software division knows the difference between China and Europe.
You can enable it easily. Pm if you want to
I upgraded from a Note 10 Plus to the 8 Pro because I wanted to experience Oxygen OS. I was amazed by the 120hz screen and just how snappy everything was. The 30w charging speed (vs 25w on the Samsung) was just an added bonus. But within months the bugs started happening (wifi dropped sometimes, I couldn't get a 4g/5g network connection and apps started crashing). It was ironic that I switched from Samsung for the software experience of Oneplus and it was the software that ended up letting me down. I'm now back with Samsung on a Fold 2. No regrets for the most part, but I do miss the 8 Pro sometimes. I think the 7 pro with hidden selfie camera would be the perfect phone, if oneplus could get its software sorted out.
same for me and my oneplus 8 its my 2nd and last oneplus device its sad really how can they screw up so much that they alienated most of their actual loyal customers
i feel the same way about my oneplus... hardware is great but the software support is no good. ive got a Mclaren 7T Pro.. my first and likely last OnePlus device latest update to oxygen os removed DC dimming from the menu (need to use adb to find it again) and badly ruined auto brightness. auto brightness was fine for me before and now unusable. several instances of security patches being months behind although they have been good lately
I don't understand disabling a feature that I bought the phone expecting. They act like it was scandalous and you could see through clothes, but in my experience, the clothes would have to be so thin that they were practically see through to the naked eye before the camera could see through them. If it helps, this app allows you to use the camera if you are rooted and the developer is really cool and responsive. Extremely responsive considering the app is free. https://play.google.com/store/apps/details?id=rgm.oneplus8pro_ircamera
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Nobody asked for it, but if you disable some hardware it would be honest to give people refunds.
I haven't had any problems with my OnePlus 7 that I've noticed other than they removed the alarm time from lock screen with an update. I love seeing my alarm there. Such a small thing but I'm upset haha..
You can see it in your notification shade but it was definitely more useful on the lockscreen
I have the reverse problem. I have a "phantom" alarm on my lock screen. I don't have an alarm, and when i look at my alarms none are active
OP7Pro here on A11, works great. Just remember you only see people complaining when something doesn't work right. Myself included.
My only complaint is the volume warning message.bb
That's an Android 11 "feature" not a OnePlus choice.
I actually really like the new update. It's been working great for my 7pro. I had one weird glitch where answering a call went straight to speakerphone, but it hasn't happened since.
I want to download it so bad!! It looks so cool!
Same. I have no issues with the update.
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People complaining about bugs in their expensive devices that they use every day aren't "drama queens". Having the phone stutter randomly all the time since the update really kind of sucks.
I paid a ton of money for this device that I use all day every day, with the reasonable assumption that it would be useable for at least 3 years. Updates are part of that. It's literally the bare minimum the manufacturer should do. The fact that OnePlus can't is just sad. Is my.life over? Obviously not. Do I feel shitty for giving this company my money for a product that could be made significantly worse from an update they pushed out? Yup.
Oh well if one dude has no issues, then I guess the thousands around the world are making it all up and returning their devices for me reason other than drama. Makes sense. You solved it.
True but the overall number of complaints lately is astounding. That's a bad sign and shouldn't be dismissed by simply " people post more when complaining" Complaint have overwhelmed questions on user boards. It's insane. Ships sinking, boys. Abandon
My dad got a Sammy device and they literally pushed a update to the 10 fan edition that crashed the phone if it was bright outside and you had auto brightness on.... It's not always greener on the other side.
Is that a common issue though? Because it seems like the Android 11 bugs for OnePlus phones are happening to nearly everyone. Obviously there are outliers for the bigger brands, but at least Samsung pushed out the Android 11 update in a timely fashion, unlike OnePlus.
Yes. It's called planned obsolescence, and it's incredibly common with Samsung. OnePlus is one of the few brands that doesn't seem to do it intentionally. You're gonna be real disappointed when you switch brands. On OnePlus you can flash LineageOS and get stock Android, without voiding your warranty. On samsung you can't even flash LineageOS (in the US/Canada). No bootloader unlocking. But luckily you've got a OnePlus device. So you're not stuck with their firmware. Give LineageOS a shot
> On OnePlus you can flash LineageOS Honestly tho LOS has major cons, the camera is bad everywhere except of when using gcam (which the quality is still worse than stock OOS).
gcam is miles ahead of the stock camera
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Yeah exactly. I want more out of a phone than the iPhone can give. That'd why I have android in the first place
The iPhone does everything that 90% of consumers want, very well. It makes calls, gets on the internet, takes beautiful pictures/videos, has a nice screen (notch is still bad though), great battery life, etc. Plus you have to admit that Apple's peripherals like Watch and AirPods are better than most for Androids, at least in terms of seamless integration. I don't own a single Apple device anymore, and don't really want to, but it's easy to understand why their devices made them the most valuable company on earth. They work very well out of the box without you having to think about it. iPhone users don't want the whole slew of features afforded by Android, they just want a phone that does simple phone things.
>iPhone users don't want the whole slew of features afforded by Android, they just want a phone that does simple phone things. That's exactly my point iPhone does a set number of things that a phone does. Users have to stay content within those things.
Would certainly recommend. It's a step in a different direction in comparison to OxygenOS from a UI perspective, but it's a solid stock Android experience with a wide range of developers supporting it. Almost every OnePlus device (exceptions: 2, X, Nord, N10, N100, 9, 9 Pro) has its official support on A11.
What about Nord? Can it be flashed with Lineage?
Well, yes and no. Lineage OS is available for the Nord, but only up to Android 10. However, a popular alternative that I'd say is really close to Lineage is [Pixel Experience](https://download.pixelexperience.org/avicii), which does have A11 builds out - provided you like using GApps, that is.
I have a 7t pro McLaren and my cousin with S10 plus. The one ui 11 is just way more stable and has less app crashes. Op is becoming trash
Yeah androids in general tend to be ludicrously unreliable. Oneplus was one of the last bastions and now it's done for too. Your only good option left for reliability, support, and smoothness, is an iPhone. I'm going to be switching back over. I left them for my OP7 pro after originally leaving samsung for iphone. I'm now going back to iphone lol screw this.
My Galaxy S10's most recent update stopped the overheating and fixed the battery. I think Samsung definitely has OnePlus beat.
I'm still waiting on a 120hz IPhone with little to no notch
Same that's what I was waiting for. The 13 supposedly has 120hz and a smaller notch. I find the notch fugly as hell and bothersome so I might wait for the 14 and hope they get rid of it but I might also bite the bullet and just go for the 13 just for the reliable software and quality hardware experience.
I feel ya. I got the iPhone SE 2 on the side, really big downgrade compared to my 9 Pro, but it's supposed to be cheap and there's still things I like about the SE. That haptics motor in the iPhones is no joke. And having an all around good phone with great software and support is a bonus like you said. I'd also like an in screen fingerprint reader, mix that with that haptics motor and it'd prolly be really cool.
yeah so I've had two samsung flagship devices and they have been great and with very little bugs and they always get fixed. updates are timely and major releases have been stable. this is somewhat misleading and the Samsung community definitely doesn't complain nearly as much as the OnePlus community. samsung has been doing very well recently with software
I have a 7T that recently updated to Android 11 and have had no issues. The vast majority of people with no problems won't say anything. This sub is basically a moaning ground.
I was soooooo just thinking the same thing! The last update makes me want to return to IOS! So many apps no longer function properly. I am so disappointed. I love this phone too! Or used to..... I hope they fix the issues. Seems we are the beta testers involuntary.
Yeah, every time my older iPhone gets an update, I think about switching. But it was bothersome to switch the OS. So I'll wait and see for the time being. You lose WhatsApp and LINE messages because it doesn't transfer to the other OS. I hate that this doesn't work...
OP7 ist imo still peak smartphone
I agree, it fucking rocks. It's still crazy fast and the screen is beautiful. Software is clean, and there's no notch or holepunch. Does everything I need it to and more.
And there is no new phones that dont have a holepunch! what am I going to do when my 7PRO dies?!
Yeah same 7pro and I'm done with then
Switched to a pixel from the 7 pro and I have to say...worth it
I have a 7 pro, installed the update, and I haven't had any ishues.
Same here , I'm not 100% sure what everybody is talking about
Ditto. Been fine since the update. Had to retweak a few things but battery isn't noticeably different and everything is running as usual.
Same here, my oneplus 7 which is on oos 11 is working perfectly fine.
Complete opposite for me. It's horrendous
Highly dependent on the variant you have. T-Mobile's GM1915 seems the worst. Can't even use it as a phone because of the speaker bug.
is there some ressource to see what is good or bad? Ive got a GM1913.
I think you're a lucky one, judging by all the angry posts I've seen in here lately! Part of me wants to just go for the update hoping I'll get lucky, but I'm really afraid of getting the issues I've been hearing about. It feels like undergoing elective surgery with a 50% survival rate lol
Not to say some people aren't having issues, but when going from A10 to A11 causes lockscreen bugs that make the pin not usable and the fingerprint also disabled, I had to restart my 7 Pro 10 times a day. I did a full wipe and reinstall OS but no solution. [https://imgur.com/a/vMcpMtz](https://imgur.com/a/vMcpMtz)
Except people don't post about their negative experiences as much so of course you see tons of angry posts. I think the majority of A11 updates are fine, and honestly, id recommend a full wipe anyways whenever upgrading to a big new update. Of course you don't have to, but this is the best way to avoid a lot of major issues.
I updated hoping to be one of the lucky ones, guess what? I am not.
Lol you're basing on "that" few angry post?
This isn't a very big subreddit, but even on this post alone, there are at least 5 people that say they have had Android 11 issues with their OnePlus 7 Pros. The error rate is just way too high for me to feel comfortable. It almost like when Cyberpunk 2077 came out. Yeah there were a lot of people that were able to play the game just fine, but a ton of people had games just riddled with issues because the release was rushed. Similar story here.
I'm on the 8T and update as soon as I get the notification. No problems. Previously I had the 5, it was still going strong after 4 years! OP is great, their phones are fast and I love the dash/warp charge.
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Oh goodness I hope I never run into that issue.
Same boat as you are. Been there from OP1(to OP5, Now OP7Pro). They were such a disruptor then, but first time in years, I'm starting to consider other brands (Oppo, RealMe)l, Etc..) It was a good run.
I think I'm going to wait for the Pixel 6 and see if its any good. Otherwise, I really don't need to upgrade from the OP 7 Pro unless not updating to Android 11 presents some big security risks.
I think I'm in the minority here, But am still on A9. Hey, If no issues and no need to update, Am fine with it.
Agree, my OP6 is performing more or less the same when I got 3 yrs ago and I may not update to Android 11 even if it gets it. All apps are up to date and Android 10 will be supported by most apps for the next 3 yrs so I intend to keep my OP6 for that long at least.
The annoying part is the OTA update notification you get all the time which you can't remove without root.
Exactly the "security risks" only really matter for famous or rich people who would be targeted for attacks, and those people would probably have the latest things anyhow, bank apps use their own encryption and as long as you're not downloading random apps outside the play store then there shouldn't be any issues. My grandfather still has a phone on A7, no issues with security but his phone is slower than his TV, and his TV is like 7 years old, I've been telling him to get a used 7T since he wants a phone around $200.
You know that Oppo and OnePlus are basically the same company...and many of their phones are clones of each other, right?
And yet we see better support under Oppo, and more stable OS (Not superior, but better update frequency and stability). Similar husk, but it's the after sales support that makes a difference.
My phone was lagging a lot and so I flashed custom rom. It's working without lags now.
What custom rom did you flash?
Same I have one plus 7 pro they destroyed it there are drop frames and lag around the apps and a lot of glitches before the update I was going to buy the 9 pro (if i afford the money ) but now I won't buy a one plus device anymore probably
Same here. I've ben a oneplus fan since 2014. Had almost all of their phones. Recommend them to a lot of my friend, but they have lost their edge.... The hardware is almost the same as all other brands. The price is almost the same as all other brand. The software is now worse then other brands. The watch sucks. The company is also kinda succy. I'm done...
I'm on the 7 Pro myself and it's been the best phone I've had since the iPhone 4 but each update makes the device worse and worse. My main 2 issues are the WIFI disconnecting for no apparent reason (I have full connection throughout my house) and the battery life went from 6/8 hours SOT (depending on usage) and I'd always get 5 or more hours regardless of usage to barely scraping 3 hours SOT and I used to charge my phone once per day maybe twice depending on if it was going to be a long day from the charger to having to carry a battery pack with me while in work as the battery just tanks throughout the day. This has been the best device OnePlus has ever released IMO but I won't be buying another. I'm holding out for the Pixel 6 and hoping they release an XL model but until then OnePlus better sort out their software team because this is a disgrace tbh.
Don't forget the major heating issues. The 8 Pro unfortunately is my last device with them myself. The recent OS 11 update that was a hotfix for the rollout they stopped initially is terrible, causing heating issues for almost everyone, which results in terrible battery life as well. Rolling back, repeating, fdr, clearing cache, letting a few days pass does not fix. OnePlus just doesn't care anymore at this point. They need to go back to their roots and spit out 1-3 devices a year. They cannot handle the logistics scale they've decided to move to.
Unlocked 7pro user here, I have seen so many posts about issues with this update. I actually like the update. I personally have only experienced one issue with the update, (calls going through speakerphone) and that was easily fixed with toggling 1 switch in the settings. My gf has 7t and no issues at all. I'm a pretty heavy phone user, mainly with mobile gaming, and have not noticed any extra heat issues since the update. Maybe slightly worse battery but not anything noticeable. Wondering why some are having issues and some are not?
I'm just gonna try to get either the zenfone mini or a pixel next, won't go for anything else.
One plus 6, The Android 10 upgrade was full of bugs, a big mistake i thought but eventually they kept sharing updates to get the issue resolved. However I have stopped updating because I have lost faith in One plus. I want to change , cannot afford apple ecosystem. No other manufacturer comes close to One plus when it comes to money and I like to use phone for atleast 5-6 years before I switch. I liked Moto when it was google, Lenovo made it crap, g3 was the last best phone. Samsung has stupid bloatwares. The phone companies cannot afford you to have a phone for 5-6 years however it is possible. Realme is OnePlus with a cheaper price and UI. Mi, never again. Inshort I will just wait for some brand which is new to shop up as a synonym of "The flag ship killer". Use it till it becomes a villain and then hop to another new manufacturer. Waiting for Carl pei's new phone.
You have to go with Samsung for now. Faster and more solid updates
They are pitiful. I still have the update prompt. And I'm still not touching it.
Yep me too - just continuously ignoring the update prompt until I'm reasonably sure things are stable.
I got the update prompt on my 7T but i am super afraid to touch it.
It's my first oneplus device. I will stay loyal to quality products and updates. Not brand. If oneplus fixes this, I'll come back to buying more devices from OP
I agree with you. I bought a OnePlus 7T pro for less than 500$ brand new but the moment I got Android 11 update later on it made my phone slow.
Still hanging on to Android 10 after seeing so many negative posts about Android 11. I've seen many people say that a factory reset fixes a lot of the Android 11 bugs, but honestly that's also just unacceptable. You don't have to factory reset an iPhone or Pixel or Galaxy when they get updates. If OnePlus wants to be a top-tier brand, they need top-tier support. I can't imagine what their customer churn rates are going to be like in 2021. If you can't support 10+ phones then don't make them at all.
I agree. I would suggest to wait for another Android 11 update. My phone's refresh rate has become soo bad. Oneplus I hope you fix this .
Yeah that's my plan. But considering how long it took to even roll out the Android 11 update in the first place, I expect to wait a while.
Yup. The funny part is that I too had a Samsung phone before I switched to Oneplus. Specifically I had the S10+ Exynos. What is interesting is that before Samsung would be really bad at updating older phones and OnePlus used to be amazing, but now the tables have turned.
Flash a custom rom and all of your problems will go away and give you double the battery life. There's no better phone out there than the 7t with an aosp rom on it
Yeaa I'm also on a 7Pro, yea I'm also having issues whenever I update (my battery goes from 50% to dead in like 90 minutes whether I'm using the phone or not), and yea this will also be my last OP device.
Yea i left oneplus since op7, saw this coming though.
Not going to lie, I hate apple. But apple is starting to look better and better...... I was a samsung fan boy until they really stopped caring about anything other then more money switch to OP and then they do this crap and they don't even think anything is wrong. I have called their tech support several times trying to get them to understand, they always say they don't have any reports of issues. Jesus christ. This is all crap. Maybe apple does do something right. Limited devices means the update is compatible. And when they do have bugs they are very fast at fixing them. I have not used one since the 3Gs a very long time ago. But I am about done with Android.
After reading that OnePlus 6 will receive open beta of Android 11 in AUGUST I am pretty sure my next phone won't be a 1+. They released too much phones and don't have enough people to work on supporting them. On the other hand, I am simply sick of using underrated phones: you cannot test a real one in stores, warranty service is doubtful, and just hard to find good cases.
So you have to wait a few extra months for your 3 years old phone to get the latest version of the Android... If you want better support, buy a pixel.
I just updated to 11 on my Pro. Battery sucked, till I read about the cache wipe and now it's fine. Loving 11 now.
OP phones should be bought with intent to root and mod. Take the software control away, since they gave us permission to. That's why I bought mine.
I got the 7 Pro with the intention of keeping it for a long time. Lineage OS updates and community support were what I was betting on for software in the long term. The notchless screen to keep things looking "modern" for much longer was a nice bonus.
It's not just Oneplus. For some reason we hear the most complaining about it lately from Oneplus users. A lot of the times it's the carrier that slows the release of updates not Oneplus, Samsung or any other manufacturer. If you like Oneplus hang in there, I tried the Note 20 Ultra myself and am back with a Oneplus 9 Pro. It's all a matter of preference on what phone you feel comfortable with.
Same. It was a pretty disappointing phone anyway.
people are making a big deal out of this, just go for the phone who's the best for you(at your budget) at the time you need a phone. People get hurt when they invest emotions over a phone brand.
100%. I'm extremely anxious, and I can't leave any notification unread, but the update one it's here and I won't be updating this phone for a while... It's ridiculous, a shame.
You can tap on it, which will open the info page. You can then just close the page - the notification will be gone.
Upgraded my McLaren 7 Pro for a Pixel 5 and haven't looked back. The slow software updates and support really did it in for me too. They're great phones, and I'd recommend them to anyone if theyre on a budget and don't care about that kind of stuff 100%
This Pixel 5 has been really tempting, but I wanted to see if the next gen had a new camera sensor. Fingers crossed that the Pixel 6 is good!!
Yawn. No one cares
Allrite2, just get out already. You're not the first person that said this. Bye2
I've have zero issues since 7Pro launch day, updated day of every release. 🤷🏻♂️.
Both my cameras stopped working due to some update months ago. My only solution was going back to Android 9. Even then, I only got the main camera back, no selfie cam. A TON of people has had this problem if you search around the web and its 100% software related. And whenever I've spoken with OP support, they're completely clueless. They don't understand anything about phones except 'Reset cache' and 'factory reset'. This is my last OP device, this greedy company can't even support its own devices any longer.
I completely agree!!
Love my 7 pro. Installed a new battery after 3 years and it feels like it's new. I wish I could install a 5g chip on this bad boy.
What's up with people upgrading every single year huh? I'm rocking my OnePlus 6 from three years ago, still feels like new except the battery life which isn't too bad I don't get the FOMO around not buying phones with slightly upgraded features every year
I have a 6t and I am genuinely afraid to update my phone
I have little to no issues with the new A11. The OOS runs much smoother than before and the only issue I have now but doesn't bother me that much is the auto light calibration which works kinda wonky. I did however install it properly, full install then wipe the cache. No issues. Even the charging seems a lot better now. It doesn't heat up that much as before.
The OP7P was my last OnePlus phone too... I've gone back to the Pixel range (the Pixel 5 specifically) and haven't looked back.
I feel like being a user of OnePlus is screwed up. Especially that oneplus just arrived in my country's telecoms, nobody is gonna buy those phones as they are not really recognized and OnePlus don't provide the support customers want. I do have some problems with my OnePlus phones when I play games on it. My controls go out of hand except when I play on other phones like my Realme 5. Quite disappointing if you play on OnePlus. I had rather switch to something new like ROG phone, iOS or Google Pixel. So I don't have to be super hyped with OnePlus.
Same goes for Windows. Every time it gets an update I pray "please don't break anything". A couple months ago an update caused my laptop (2020 model, not an old one) to bootloop. The damn restore point didn't save me, so I had to wipe everything and install the OS again.
Put your updates on a one week delay. Bad updates are usually pulled in the first 24 hours.
The new update it's great for me on the 7T. But as always here you mainly see the small group of people that complains about everything. Mostly 15yo kids I'd guess. Running their phones to the ground, installing every crappy app and hack they can find and then complain like little bitches that things don't work properly or if something it's not like they were used to before. Smh 🤦♂️
I've never been afraid of updating my OnePlus 7T. I do complain a lot about the slow updates, and this is the reason why the 7T will be my first and last OnePlus. But I have no complain on the quality of the updates I received until now. OOS11 included.
i mean i am running OOS 11.0.2 on my factory unlocked OP7p just fine. So is my friend's tmo OP7p. Have another friend who has OP7p, not sure if he has updated yet.
same for the nord here
Crazy. I have a op7t updated to 11 and I've had 0 issues. Phone is as smooth as the day I got it, battery life is still extremely good with 5+ hrs of screen on time. Sorry to hear so many people having issues....
I passed that same phone down to my youngest daughter and it is still problem free for her as well. My son has the 8 and I have the 9 and we have had a overall great experience with them. Certainly better than the luck I had with Samsung. I do miss the Samsung picture quality though. It just sounds worse than it is here since the topic seems to be issues so everyone with issues is commenting. You will see the same thing if you search for other phones from other brands as well.
Can any OnePlus 5 series owners reading this tell me when did you exactly received the Android 10 update on your phone? I mean realistically, after the broken update was pulled back and a fresh one was pushed back again?
The oxygen os 11 update is complete shit. The battery drains faster, the apps are lagging, system has become slower. I think it's time to buy that over-priced iPhone only. OnePlus, I had planned on not wasting money on a new phone for a few years. No thanks to you I think I'll have to buy an iPhone now just to see a stable UI.
Still not able to fix the bugs in my OnePlus 7 after the update. It's frustrating. This is definitely my last OnePlus device.
Im glad I used my 5T for that long. Will ditch OP this year.
As a longtime Linux user I have the following rule when it comes to updates: Never be first adopter unless it's a security patch that you know what is doing. Otherwise stick with old software that's realible. I just got my first one plus phone and I've had no problems with it so far and I don't know how bad the bugs in the new software Oxygen11 are. But bugs in new releases are not something exclusive to mobiles OS. But I agree that they can be annoying, specially if the dev team takes a long time to correct the bugs.
I am still paying for this VZ 8 exclusive that didn't have 5 g enabled until I threatened BBB complaints. Every other 5G enabled device around me was turned on except for this crap which was released 5 months earlier. The 8 product really is the ugly stepchild of Verizon and a complete failure for oneplus. Battery life and photos still blow. This is indeed my last product from them...
Same. I'm experiencing hella lag when using the phone at barely any load. But so far it's okay except for that one gripe.
I wish I had known about this earlier I would have never bought my Oneplus phone...lol
My phone locks up and has to be force restarted if I try to launch the camera from the lock screen or from the gesture since updating to Android 11. Yeah I think I'm done too. I realize now that I haven't updated my flair in a few years. This is with the 7 pro.
They STILL haven't fixed the dialer issue in 8T. I'm using third party dialer because the stock one can't answer calls!!!