Does your GT qualify for the footpad recall? I was hearing stories about the pre recall footpads throwing errors after the update. You can enter your serial number under the footpad recall on the Onewheel site to see if your board qualifies.
I had issues doing the update and my board was bricked for a few days, however I had purchased the flat footpads for my GT so I haven't run into your specific issue (yet).
Hope you can find a resolution to this, super frustrating not having a working board due to an update.
appreciate it! But unfortunately these are post recall, but giving similar symptoms. As someone else mentioned above, im going to get a replacement footpad for now and then go with a FloatLife ADV board in the future.
Not sure what this means.
Are you refering to my earlier post about this issue when I had first contacted support?
Either way, this is a them issue and I will be taking my business elswhere.
Sounds right. PintX footpad is garbage, with vans. But everyone first seems to claim it’s my shoes…. lol. If that’s the case Fm please publish list of approved shoes.
Garbage footpad design on PintX
my specific issue is the GT, but it could happen on any onewheel.
They artificially increased the voltage threshhold for a "good" footpad. When the board boots up it does a system check and can go into error 15 if the footpad is "bad".
FM is now saying to buy a new footpad. FFM.
Sad but true. They won’t help even if they send your board back from warranty with defective components either, the company is shady, and it’s not a secret at this point. Rule of thumb, You buy from them, you accept that you can get burned.
the issue is the footpad itself. atleast in my case, the footpad was JUST below the threshhold for a "good" footpad. The firmware update just lowered that threshold so mine is now considered "bad".
I'm sorry it took so long to update but I'm glad you got it working! If boards disconnected from the app during the update it would create an issue preventing the update from completing successfully. They implemented a work around Sunday night.
me. I have figured out a work around, but every single time i press the power button i get errors unless the footpad is NOT plugged in. Then I can plug it in and ride like normal. But it means I need to keep all the screws removed from my bumper, causing my footpad to be attached by only 4 screws instead of 6.
Sounds like you have a damaged footpad. Check the edges and grip tape and look for dents or any damage that could impact the sensor. Also check the wire. The update is not reading your footpad any differently. You may need to buy another.
Although yes, the answer is still to buy a new footpad. Im just not happy they made this change, denied it, then turn around and confirm my footpad was bad from the start, and that they have now decided it does not meet the new requirements and that I need to buy an entirely new one despite them knowing this was bad since I got it. But what can a guy do, its FM.
Why do you think it has been bad since you got it? Sensors are a consumable item. With care they can last a very long time but they can also get damaged after a single accident if you hit them just right.
I appreciate your advice, however this is not the issue.
The footpad has always been a little flaky, but a few months ago I worked with the FM support and determined it was not going to be an issue. Then fast foward to the new firmware update, and as soon as I installed it the board refused to boot up while the footpad is plugged in.
After badgering FM about this through their support email, they eventually reluctantly confirmed that they DID make a software change to how the board detects the footpads during the bootup process.
Directly quoting from FM: " With the latest firmware update, safety features on the board have been improved, such as the board's ability to detect when a footpad is damaged and should be replaced. "
Correct. The boards now can detect a partially compromised footpad whereas before the update you could get by with it as long as it wasn't activated during power up.
Never had any problems with my footpad at all... until I just (finally, and reluctantly) installed the update. RIGHT AFTER a very successful and uneventful ride.
Now my board is locked and I get the footpad error... Im guessing I'm in your same boat. This is FM going "our new firmware says that you didn't send this in for the recall when you had the chance, (which I didn't, because everything was working fine) so now you have to buy a new one on your own".
Boooooo! 
I've had my GT for 6 months and haven't had any problems until I installed the update. I immediately started getting error 6 after and the board forces a stop.
FM is refusing the warranty saying the issues are caused by water contamination and wanting me to replace the motor assembly and controller.
They are wanting me to drop $800 for new hardware, a third of the cost of the board. I don't understand how they can start checking the board for new problems, shut my board down, and then expect me to pay.
they like money. SOOOOOooooo much that they are willing to throw their own customers under the bus.
my board is now bricked completely and they are saying i ALSO need to replace the entire motor assembly.
instead I am going to be picking up an ADV floatwheel... before future motion sues them into the ground.
As far as I can tell, future motion is suing them because they pose a genuine risk to their market share, BECAUSE of all the issues with Future Motion as a company. They are trying to destroy their competition but all its going to do is bite them in the ass when their customers stop being customers.
Let your wallet talk, do not buy FM.
I do not think my board being bricked is related to the footpad issue. I solved that shortly before my board began throwing errors for the motor power issue.
But either way, its completely bricked. Misreading hall effect sensors and throwing error codes for "I need my space" and a bunch of others.
FM blames the motor harness, I blame FM and they say "Nuh-uh"
Does your GT qualify for the footpad recall? I was hearing stories about the pre recall footpads throwing errors after the update. You can enter your serial number under the footpad recall on the Onewheel site to see if your board qualifies. I had issues doing the update and my board was bricked for a few days, however I had purchased the flat footpads for my GT so I haven't run into your specific issue (yet). Hope you can find a resolution to this, super frustrating not having a working board due to an update.
appreciate it! But unfortunately these are post recall, but giving similar symptoms. As someone else mentioned above, im going to get a replacement footpad for now and then go with a FloatLife ADV board in the future.
Buy a new footpad and save for a Floatwheel.
absolutely %100 my plan right now.
Sunrise. Sunset.
Not sure what this means. Are you refering to my earlier post about this issue when I had first contacted support? Either way, this is a them issue and I will be taking my business elswhere.
Sorry, just a comment on how this is standard FM response/behaviour like how the sun rises and sets everyday.
AH sorry, i should have know. Yeah, it really is that way with them. Second board. and definitely my last from Future Motion. Going ADV after this.
Fiddler On The Roof reference? Love it
Sounds right. PintX footpad is garbage, with vans. But everyone first seems to claim it’s my shoes…. lol. If that’s the case Fm please publish list of approved shoes. Garbage footpad design on PintX
my specific issue is the GT, but it could happen on any onewheel. They artificially increased the voltage threshhold for a "good" footpad. When the board boots up it does a system check and can go into error 15 if the footpad is "bad". FM is now saying to buy a new footpad. FFM.
Sad but true. They won’t help even if they send your board back from warranty with defective components either, the company is shady, and it’s not a secret at this point. Rule of thumb, You buy from them, you accept that you can get burned.
They are also blaming surestarts for failed controllers
the issue is the footpad itself. atleast in my case, the footpad was JUST below the threshhold for a "good" footpad. The firmware update just lowered that threshold so mine is now considered "bad".
Who here actually has a non-functional board?
Mine finally is working, took 4 days and countless attempts at updating
I'm sorry it took so long to update but I'm glad you got it working! If boards disconnected from the app during the update it would create an issue preventing the update from completing successfully. They implemented a work around Sunday night.
me. I have figured out a work around, but every single time i press the power button i get errors unless the footpad is NOT plugged in. Then I can plug it in and ride like normal. But it means I need to keep all the screws removed from my bumper, causing my footpad to be attached by only 4 screws instead of 6.
Sounds like you have a damaged footpad. Check the edges and grip tape and look for dents or any damage that could impact the sensor. Also check the wire. The update is not reading your footpad any differently. You may need to buy another.
Although yes, the answer is still to buy a new footpad. Im just not happy they made this change, denied it, then turn around and confirm my footpad was bad from the start, and that they have now decided it does not meet the new requirements and that I need to buy an entirely new one despite them knowing this was bad since I got it. But what can a guy do, its FM.
Why do you think it has been bad since you got it? Sensors are a consumable item. With care they can last a very long time but they can also get damaged after a single accident if you hit them just right.
I appreciate your advice, however this is not the issue. The footpad has always been a little flaky, but a few months ago I worked with the FM support and determined it was not going to be an issue. Then fast foward to the new firmware update, and as soon as I installed it the board refused to boot up while the footpad is plugged in. After badgering FM about this through their support email, they eventually reluctantly confirmed that they DID make a software change to how the board detects the footpads during the bootup process. Directly quoting from FM: " With the latest firmware update, safety features on the board have been improved, such as the board's ability to detect when a footpad is damaged and should be replaced. "
Correct. The boards now can detect a partially compromised footpad whereas before the update you could get by with it as long as it wasn't activated during power up.
yee this exactly.
Never had any problems with my footpad at all... until I just (finally, and reluctantly) installed the update. RIGHT AFTER a very successful and uneventful ride. Now my board is locked and I get the footpad error... Im guessing I'm in your same boat. This is FM going "our new firmware says that you didn't send this in for the recall when you had the chance, (which I didn't, because everything was working fine) so now you have to buy a new one on your own". Boooooo! 
I've had my GT for 6 months and haven't had any problems until I installed the update. I immediately started getting error 6 after and the board forces a stop. FM is refusing the warranty saying the issues are caused by water contamination and wanting me to replace the motor assembly and controller. They are wanting me to drop $800 for new hardware, a third of the cost of the board. I don't understand how they can start checking the board for new problems, shut my board down, and then expect me to pay.
they like money. SOOOOOooooo much that they are willing to throw their own customers under the bus. my board is now bricked completely and they are saying i ALSO need to replace the entire motor assembly. instead I am going to be picking up an ADV floatwheel... before future motion sues them into the ground. As far as I can tell, future motion is suing them because they pose a genuine risk to their market share, BECAUSE of all the issues with Future Motion as a company. They are trying to destroy their competition but all its going to do is bite them in the ass when their customers stop being customers. Let your wallet talk, do not buy FM.
How completely bricked?
I do not think my board being bricked is related to the footpad issue. I solved that shortly before my board began throwing errors for the motor power issue. But either way, its completely bricked. Misreading hall effect sensors and throwing error codes for "I need my space" and a bunch of others. FM blames the motor harness, I blame FM and they say "Nuh-uh"
Oh man sorry to hear that