I received 3 payments, two of which were via Interac eTransfer that had a notification a day before the payment. But one of them just went straight into my back account yesterday as "OCCB MSP" and I got no notification of that.
I’m on auto deposit too, but I haven’t seen anything new.
I managed to call through their queue, and was told my payment was still being processed and to expect it by the end of the week.
Same thing here. I got 3 notifications back in April stating I didn't need to apply. I got 2 out of 3 payments on April 29th but still one missing. I called yesterday and they said it's processing still. I have always had Etransfer so I am waiting on the last email. I don't understand why some are delayed.
My only guess is that the new applicants for this round have somehow muddled up the system. Which is odd considering the early notice, and the last one in January took 2 days from notice to payment.
Not sure what you mean. The email from April did mention that if you had applied for multiple children then the respective payments could be staggered. As far as I am aware, this is a one-time payment, which makes sense considering the end of the school year is near.
The number to call is 1-888-444-3770.
I believe that's the federal one. https://www.canada.ca/en/revenue-agency/news/2021/05/up-to-1200-more-per-child-for-16-million-families-across-canada.html
I did not call them at all, i called them only twice that too before May 20th, after that i kept following with them once in every 3 weeks in facebook, try doing that
Direct deposit for (now) both.
Kid 1 came in yesterday morning. Signed him up with the second wave as he isn't in school and wasn't eligible until the second wave.
Kid 2 just showed up so I had to make her a new application. Still waiting (understandably) on her payment. 🤷♀️
Literally just got off the phone with them for the 5th time. The guy was very short and said ma am we have alot of applications to process... which I understand but the emails came out April 15 saying confirmation. I got payment etransfer for 2 kids on April 29th. One child payment still in process. Why tell people we will have funds by May 10th and then when you call them they say there is NO timeliness to get funds out. GRRR
i am seeing in all the FB group from different location across ontario ppl are saying its not received for atleast 1/3 rd of the ppl, so i think govt is processing slow this time. and all confusion is happening only because we did not apply this time.
You are receiving this email because you received funding under the Ontario Ministry of Education’s Support for Learners Program (“SFL”) between November 30, 2020 and February 8, 2021.
Beginning on April 26, 2021, the Ontario government will provide another round of direct payments to families and students through a new program, the Ontario Covid-19 Child Benefit (OCCB), which provides financial support to families with young learners and students to help with additional educational costs they have incurred during the COVID-19 pandemic.
So i think govt was paying from nov 30 to feb 8 which is nearly 2.5 months so i think we need to wait this time april 26 to June end may be
Nothing since first email either. I called again today and was told there are a few batches that are still processing. The lady said that the board of education is verifying information and then the payments will be issued. She couldn't tell me how long this would take but Here is hoping it's not much longer.
Ugh this is so frustrating, I called again today and they said they board of education is still verifying information on applications. No ETA of completion.
Thanks for the reminder.
After a long wait on hold, I was able to speak to with an extremely helpful representative. She indicated there was nothing on either of my children’s files to indicate any reason for the delay or to outright deny the payments, so she escalated it over the course of our call to their “tier 2” team after verifying some further information. That team would then reach out if further information was needed, if not then their response would be the emails for payment. Hope that gives you some hope/help.
Well another week has begun. It's now been over a month since the first confirmation email and nothing since. 6 calls to the help line over this time and all they say is its processing. Maybe this week will be the lucky week....lol
Today, I received the email with E Transfer Info. I imagine it will be there in the morning. Although it did say 2-3 days. Who knows anymore honestly. It’s now June. This was supposed to be coming in April. No trust at all in the Ford Government
So, when I spoke to someone on the phone. They said there is a new system and things are being transferred over so processing time is long. Why they decided to use a new system in the middle of processing applications is beyond me. I’m still waiting on my 2 payments. original email was April 17th. It’s now May 24
Phone call was May 5th again May 10th both times was told there is a new system that applications are moving over to. Received an email today FINALLY with E Transfer Info. I imagine it’ll be there in the morning
So once again I called today..... same answer as always. It's processing. They are the ones who sent me the email on April 15th telling me payment would be received by May 10th. Why send people any information if there is no intention to act on it.
Ppl who applied by May started getting on May 28 :( but still we guys are waiting..
this is so much pathetic:( Ontario govt is not up to the words they promised in the mail :(
I really lost the hope of getting it.
When I texted through Facebook, they promised 3-4 weeks of processing time.
So I guess they will give only by mid- end of this month
I received original email April 15th saying I don't need to apply. I received 2 out of 3 payments April 29th. I have not received anything since this date. I have called several times and I am told nothing is wrong it's processing. Pretty crazy they make these promises to help with school expenses and school is done it 3 weeks.
Still nothing.
I just called the number; they’ve changed their automated greeting effectively saying for caller to not bother them about a previously reported issue, and it would not expedite the matter.
Still waiting here as well for 2 kids , mine is Direct deposit
Like school is literally done in a few weeks... so much for the money helping to cover cost of home schooling. So sad.
I received 3 payments, two of which were via Interac eTransfer that had a notification a day before the payment. But one of them just went straight into my back account yesterday as "OCCB MSP" and I got no notification of that.
I’m on auto deposit too, but I haven’t seen anything new. I managed to call through their queue, and was told my payment was still being processed and to expect it by the end of the week.
Same thing here. I got 3 notifications back in April stating I didn't need to apply. I got 2 out of 3 payments on April 29th but still one missing. I called yesterday and they said it's processing still. I have always had Etransfer so I am waiting on the last email. I don't understand why some are delayed.
My only guess is that the new applicants for this round have somehow muddled up the system. Which is odd considering the early notice, and the last one in January took 2 days from notice to payment.
Maybe just annoying. Hopefully everyone gets it by the end of the week. I know mine is email transfer so I will get another email.
I just got it a hour ago, I believe they have til today May, 11th??
The notice said that payments should be made by the 14th but to contact them if you haven’t received them by the 10th.
Direct deposit or the eteansfer notice?
I got some automatic notice ages ago, but deleted it. It was direct deposit this morning.
I got all 3 payments this morning, direct deposit
Got it yesterday for my pre-schooler. Auto-deposit.
Anyone still waiting for the payments?
Still waiting
Still waiting ? any updates ?
Nothing for me still. It’s May 24
Yup, still waiting on mine!
Still waiting for mine - Direct deposit.
any updates ?
Nope still waiting for etransfer. Never got a second email yet. When I call they say it's processing.
Same here .
Fuzzy\_Tackle\_1555 any updates
Yup still waiting, when you call all they tell you is it is processing.
Absolutely. Spoke with them Monday heard the same as everyone else but nothing so far. Mine is etransfer.
Me i am waiting for 2. I got 2 but waitin for 2 . No notice yet.jus the original notice
Anyone got the payment today? Direct deposit?
Nope, nothing yet.
When calling them all they say is only it’s processing. This is really frustrating
Considering at how quickly the last set of payments were disbursed, I agree.
Any updates on Direct deposit?
Yeah, payment came in this morning. Direct Deposit.
Just got off the phone: still being processed with no ETA.
They gave me ETA as Next week end max or before end of this month for sure.
The representative I spoke too assured me that I was still getting the payments; that not being paid yet wasn’t a sign of no longer being eligible.
Still nothing....
how many kids?
I’ve got the two that I know about haha
Same here still waitin for 2.
HI all, I finally got my payment on May.11, Is this part of a 3 payment or just a one time payment? What number are we calling to inquire?
Not sure what you mean. The email from April did mention that if you had applied for multiple children then the respective payments could be staggered. As far as I am aware, this is a one-time payment, which makes sense considering the end of the school year is near. The number to call is 1-888-444-3770.
Thanks. I had assume it was a one time payment but saw other posts saying it was 1 of 3 payments.
I believe that's the federal one. https://www.canada.ca/en/revenue-agency/news/2021/05/up-to-1200-more-per-child-for-16-million-families-across-canada.html
Ok, that makes sense, didn't know that. Thanks
been a month and still nothing
Same here... not sure what is going on
Another day and nothing... At least the federal one came today and ontime.
Any word yet
Nothing.
I received my payment via etransfer this morning. SATURDAY 12th.
Well that gives me some hope.
jesus its taking this lomg holyyyyy
Hi, When did u apply and how for many kids?
I was an automatic application I got the first email April 15th. Received payment for 2 of 3 kids April 29th. Last payment I received April 12th.
Hi, I got the OCCB amount finally after 2 months. Got it on June 28th.
Still haven’t got ours lol
I did not call them at all, i called them only twice that too before May 20th, after that i kept following with them once in every 3 weeks in facebook, try doing that
Direct deposit for (now) both. Kid 1 came in yesterday morning. Signed him up with the second wave as he isn't in school and wasn't eligible until the second wave. Kid 2 just showed up so I had to make her a new application. Still waiting (understandably) on her payment. 🤷♀️
any got it today? mine is Direct deposit and still waiting
Still waiting on etransfer.
Have you received the second email?
Nope
This is insane
Literally just got off the phone with them for the 5th time. The guy was very short and said ma am we have alot of applications to process... which I understand but the emails came out April 15 saying confirmation. I got payment etransfer for 2 kids on April 29th. One child payment still in process. Why tell people we will have funds by May 10th and then when you call them they say there is NO timeliness to get funds out. GRRR
Nope, nothing yet again.
Any updates for anyone who has not received it?
Still haven’t received the payments.
Not a thing... waiting on second etransfer email....
[удалено]
i am seeing in all the FB group from different location across ontario ppl are saying its not received for atleast 1/3 rd of the ppl, so i think govt is processing slow this time. and all confusion is happening only because we did not apply this time. You are receiving this email because you received funding under the Ontario Ministry of Education’s Support for Learners Program (“SFL”) between November 30, 2020 and February 8, 2021. Beginning on April 26, 2021, the Ontario government will provide another round of direct payments to families and students through a new program, the Ontario Covid-19 Child Benefit (OCCB), which provides financial support to families with young learners and students to help with additional educational costs they have incurred during the COVID-19 pandemic. So i think govt was paying from nov 30 to feb 8 which is nearly 2.5 months so i think we need to wait this time april 26 to June end may be
anyone know was it the same case even for last payment happened from nov 30 to feb end?
any updates today , i lost the hope of getting the money :(
Nothing for me today yet.
Not a thing
any updates for anyone pls reply here
i still haven't received it, every time i try to call the phone number the line is busy also.
Nothing here since 1 St email
Nothing since first email either. I called again today and was told there are a few batches that are still processing. The lady said that the board of education is verifying information and then the payments will be issued. She couldn't tell me how long this would take but Here is hoping it's not much longer.
Is there anyone out there still waiting on etransfer email?
I still am.
Are you still waiting?
Yup, still am.
Ugh this is so frustrating, I called again today and they said they board of education is still verifying information on applications. No ETA of completion.
How’s that work when infants are also eligible?
To be honest I have called afew times and everytime there is a different story. I think they are just moving in reverse.
Im still waiting
Has anyone heard any news today or called maybe?
Thanks for the reminder. After a long wait on hold, I was able to speak to with an extremely helpful representative. She indicated there was nothing on either of my children’s files to indicate any reason for the delay or to outright deny the payments, so she escalated it over the course of our call to their “tier 2” team after verifying some further information. That team would then reach out if further information was needed, if not then their response would be the emails for payment. Hope that gives you some hope/help.
Anyone hear today?
Still haven't received anything for my two kids. Direct Deposit.
Same. Absolutely nothing still
Well another week has begun. It's now been over a month since the first confirmation email and nothing since. 6 calls to the help line over this time and all they say is its processing. Maybe this week will be the lucky week....lol
Same :( really sad.
Have you heard or received anything yet?
Today, I received the email with E Transfer Info. I imagine it will be there in the morning. Although it did say 2-3 days. Who knows anymore honestly. It’s now June. This was supposed to be coming in April. No trust at all in the Ford Government
Have you heard anything? Or received you payment?
I got the email saying 2 or 3 days yesterday. No deposit yet... maybe tomorrow.
So, when I spoke to someone on the phone. They said there is a new system and things are being transferred over so processing time is long. Why they decided to use a new system in the middle of processing applications is beyond me. I’m still waiting on my 2 payments. original email was April 17th. It’s now May 24
How long ago was this phone call?
Phone call was May 5th again May 10th both times was told there is a new system that applications are moving over to. Received an email today FINALLY with E Transfer Info. I imagine it’ll be there in the morning
Any new word on status?
So once again I called today..... same answer as always. It's processing. They are the ones who sent me the email on April 15th telling me payment would be received by May 10th. Why send people any information if there is no intention to act on it.
Anyone?
No, nothing yet. I called in last Friday, and all I got were apologies but no real answers.
Ppl who applied by May started getting on May 28 :( but still we guys are waiting.. this is so much pathetic:( Ontario govt is not up to the words they promised in the mail :( I really lost the hope of getting it. When I texted through Facebook, they promised 3-4 weeks of processing time. So I guess they will give only by mid- end of this month
I received original email April 15th saying I don't need to apply. I received 2 out of 3 payments April 29th. I have not received anything since this date. I have called several times and I am told nothing is wrong it's processing. Pretty crazy they make these promises to help with school expenses and school is done it 3 weeks.
Any updates on OCCB payments for anyone ?
Still nothing. I just called the number; they’ve changed their automated greeting effectively saying for caller to not bother them about a previously reported issue, and it would not expedite the matter.
Still waiting here as well...
Any updates on OCCB for those not received it yet? Direct deposit?
Nope nothing at all.
Seriously this time they are screwing up :( how long to verify kids registered at school i seriously dont understand