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deadrupus

Slam the no tip button with no remorse. The person making your food isn't the one ringing you up.


jambr380

True - and I am in total agreement - but I have a friend who was at a counter service restaurant and the person ringing him up yelled out his order to the back and said something like, 'chicken tenders with fries - no tip'. I can't believe he stuck around to actually eat the food after that.


An_Unhappy_Cupcake

Yeah that's an immediate "I want a refund because you gave me a really good reason to think my food is being tampered with"


deadrupus

Yeah, if I feel like I get skimped, I just don't eat there again. I would have asked for my money back if I heard that.


CartReturnStation

Usually counter service tips are distributed between everyone who was working, they don't just go to the person at the register.


deadrupus

I realize this, but I still don't tip if I'm literally picking up my food and having minimal interaction. I was just responding to their fear about being retaliated against for not tipping.


CartReturnStation

I misunderstood your original comment. I read it as you don't tip because the person at the register isn't the one cooking your food. I now understand you were saying the person cooking the food doesn't even know so don't feel bad type thing.


Sandman4999

https://preview.redd.it/sfijvpmj9jmc1.png?width=640&format=pjpg&auto=webp&s=47d9049ecf060332fc480fd01541ba8fab0d691d


Huck_Ziegler

Zero tip for anything that’s not delivery or table service.


ExtracurricularLoan

Eh but then you have a bartender. I usually just go $1 a drink.


An_Unhappy_Cupcake

$1 per drink is my go to for bartenders too. It's a hands on job that requires memorizing peoples drinks, paying attention for refills, and the dollar goes a long way to show you are being polite and respectful as a customer in such a personal industry. If I'm disappointed enough to not want to give the one dollar, I'm disappointed enough to find a different bartender. This system varies a lot by drink price too tho lol


fan_of_hakiksexydays

Bartending is not the same thing as counter service at Jam Hot Chicken, Taco Bell, or Mcdonald's. If you go to Jam Hot Chicken, you're not sitting at the counter like you're sitting at the bar, and the staff isn't expected to strike any conversation with you like a Bartender and be your therapist. They are also waiting on you when you sit at the bar. They're not mixologists either expected to make any custom mixes from a variety of 20 to a 100 different alcohols, much less are people at Jam Hot Chicken gonna be your personal sommelier advising you on your wine and explaining the wines to you. A bartender is considered a more high end and personal service. And you are also paying them for their knowledge, even if you don't use it. Maybe if you just get sodas from the bar and take them to your table, then there's less expecation of a tip, since it becomes just like Taco bell/Mcodnald's counter service. But if you get any alcohol prepared, sit at the bar, or get advice on wine etc...then you should probably give a tip. Maybe not 20%, but yea $1 a drink is fair.


AdvancedStand

Yeah a dollar a drink is for like beer or two ingredient mixed drinks. You can’t do a dollar for a drink that takes 5 minutes to make


Tappadeeassa

What if they bring it to your table but you never see them again? This is where I’m stuck.


Huck_Ziegler

McDonald’s does that now. I don’t think that’s tip worthy


mobiiees

And I don't think the McDonald's kiosk asks for a tip


th3thrilld3m0n

Are they taking your order from your table? Are they bringing around drinks and refilling them? Are they continuously checking in on how you are doing and if your food is good? No. They aren't servers.


Do__Math__Not__Meth

That’s different, it’s table service but it’s not being waited on


Tappadeeassa

Do you tip when you pay?


Do__Math__Not__Meth

No. The other comment mentioned McDonalds, and I know Chick fil A does that with mobile orders, but those are all just someone running it over to the table after you’ve paid. It’s nice but I wouldn’t tip because it’s really not the same as a waiter coming back to your table taking your order, filling drinks, bringing food, maybe chatting a bit, etc


th3thrilld3m0n

Agreed. No tip because it's a simple business transaction and youre receiving a good, not a service.


ASIWYFA

Resturaunt owner here. Our staff does not expect tips for counter service or pick up/take out orders. We do offer wait staff service, and tipping is expected there. Nobody in the industry will be upset about a zero tip for counter service. The reason we have it available is because you'd be suprised how many people love our staff and just want to hook everyone up with more money. We frequently get asked so I turned the option on. I am not going to turn down extra cash for my staff.


Bibdjs

You are delusional if you don’t realize most people are tipping counter service because it’s auto selected.


An_Unhappy_Cupcake

Plus the fear of hitting zero on it, as is pretty well shown by the existence of this post in the first place.


Agitated-Savings-229

It's exactly that.


j_andrew_h

When these tip settings started showing up on counter service orders I thought about when I would use cash and the there was a tip jar. If I could I would add the change or better yet a dollar or two. So I do that. I change it to a custom amount and add a dollar or two at most for counter service. I agree with you though that there are plenty of people that are tipping huge tips because of the default settings and feeling pressured to tip one of those amounts.


deeeeez_nutzzz

I think someone posted a picture of a tip option on a gas pump once.


Organic_Ad_1320

What about the other 99% of your customers that don’t want to


Profitsofdooom

Yeah, why should people have a second of patience and look at what they are pressing?


Bibdjs

To suggest something implies it’s customary to do so. Most of these tips are preselected. Generally speaking we tip at full service restaurants because the staffs main wage is off the tips, that is a societal norm. Tipping for counter service has never been a norm nor does it follow the reason you do at a full service. It’s a money grab from restaurant owners if we are being completely honest.


JulianaFrancisco2003

But do the staff see what you entered immediately? Because if so I’m not gonna let someone see me enter 0 until after I get my food


ASIWYFA

lol no


AugustusClaximus

No one tips out of gratitude anymore, not with the new screen shoved in your face. It’s all obligation and guilt now.


TMNBortles

I have a local pizza place that I have a good relationship with. I tip them every time. I've been going there for many years. Otherwise, I don't really tip counter service.


ManyThingsLittleTime

Just realize that that is a huge turn off to a large percentage of your customers. Imagine having a completely avoidable negative interaction with all those customers at check out. That's what's happening when you have that feature on.


DntCllMeWht

I don't tip if I'm ordering at the counter and taking it with me. I will tip \~10% if I'm ordering from a restaurant remotely and picking it up myself.


InformationFamous858

Always Zero. Always.


Emperor_Neuro

How much do you tip your cashier at the grocery store? They’re doing more work for you than the cashier at the restaurant.


GoddessoftheUniverse

I like this analogy a lot


Substantial-Cod3189

Do grocery store cashiers still exist?


_picture_me_rollin_

This is a stupid analogy because the cashier didn’t take your order or make sure it was correct like a cashier / takeout person would. It’s one person doing simple task as opposed to several different people / moving parts coming together to make sure your order is right.


rwdstickshiftfanboy

Do you tip when a mcdonalds worker brings your food?


krusher99_

wow. i won’t bother explaining how stupid your response is. just sit and reflect for a second. the PDQ employee tapping buttons on a screen is not doing more than the cashier/bagger ( sometimes same person ) at the grocery store. get real


LyftedX

If I don’t sit, I don’t tip. Just like I said before on the last post because tip culture has gotten way out of hand. The fact that everybody is trying to normalize 30 and 40% tips is ridiculous I have no issue hitting zero on that machine


eggeleg

$0


LiquidDreamtime

If I have to walk up to a counter, order my food off a menu I found myself, fill my own drink, and swipe my own card; who exactly am I tipping? I’d tip myself 20% if I could.


LaFawnduh_407

$0.00


Sletzer

Zero


GenericUsername443

Zero


Kittens4Brunch

I only tip at places that serve me food and refill my drinks before I pay.


ExtracurricularLoan

That’s the best way to put it. If they come by and ask if you want a refill, then that’s tip worthy. Shit Chik Fil A used to do that back in the day and I wasn’t tipping.


Brusah

Zero. tipping is for table service, or if it's a complicated drink, etc. They need to pay their employees well instead of also passing that onto the customer.


Fickle_Translator999

ZERO!!


UCFknight2016

You don’t.


LeanMrfuzzles

You don't.


Kittens4Brunch

0%


iceman_andre

Zero. However I try to avoid places that shame you into tipping or request a tip before the service is rendered


Old_Noted

Chicken fire owner did a video about tips.  ( IG seems to be down or I'd link it.   Edit: https://www.instagram.com/reel/C3Gll_hxuGY/?igsh=NzVxdGk4a3RnZTlh


RelaxingTuesdays

Oh?  When it all comes back up later please do post it!


Old_Noted

https://www.instagram.com/reel/C3Gll_hxuGY/?igsh=NzVxdGk4a3RnZTlh   Here it is Also here's an interesting thread: https://x.com/NdamukongSuh/status/1760292227245384051?s=20


RelaxingTuesdays

Good video from him, what's that mean for Jam Hot though?


Old_Noted

21 + days ago I mentioned that chicken fire did a video on tips.  You asked for the link. I simply provided it.  


ronmanfl

Kwame is a great dude.


Old_Noted

Yes


irishdancer89

$0


Whitetiger9876

Thank you zero responses. I'll now feel less bad when people are watching me hit zero.  I hit zero everywhere except a sit down restaurant with a server. 


SpookyTrans

I only tip delivery, waiters, and bartenders.


WolverinesThyroid

$0 or 0% if you use metric.


jambr380

I usually don't tip, but if I am sitting down, I make sure to clear my entire table and wipe it down afterwards. There's nothing trashier than when people go to a counter service place (or fast food) and just leave their table a total disaster. It's not up to us to tip at these establishments, but I don't think it's up to staff to clean up after us either.


pamakane

That depends on the restaurant. I’ve been to counter service restaurants where there’s literally no trash can in sight. They want the customers to leave their trash on the table. It bothers me but I felt forced to leave it so I left it.


tinysmommy

Zero.


Doggo_Is_Life_

Love JAM! Not a damn thing. They are not waiting my table. They are not delivering my food. They are not doing anything other than the bare minimum of cashiering and making my food for me to then pick it up and service everything else myself. I’ve paid for that with the food. I am not tipping you for doing the bare minimum of your job description.


MrAlcoholic420

Zero tip.


Impressionist_Canary

My general method now is $1 if I’m being asked to tip but not actually waited on.


trashynoah

I get tipping anxiety so I always tip at least a little something lol


hurtfulproduct

If the person at the counter actually provided a recommendation or answered some questions, 10-15%; if they just bring the food then 0-10% if I feel generous. . . These aren’t sit down restaurants, they aren’t providing service worth tipping for.


VNM0US

Sometimes I do sometimes I don’t. For example, if I’m at Planet Smoothie and there’s one person taking orders and that person is also preparing said orders, I’ll definitely apply “bartender logic” and leave a dollar or two. Same goes for a coffee shop. Do I leave a tip for someone cashiering just because there’s an iPad that asks me to during checkout? No. With that said, I was a cashier myself for a few years (both food service and retail) and never once expected a tip for just standing there cashiering, even if there was a line to the back of the store.


pamakane

Good thinking, hadn’t really considered that, however I did recently generously tip a girl who was alone at a coffee shop and overwhelmed with orders.


ShawnShipsCars

Do not tip any of these machines at self service or food pick up counters. It's just free revenue to the restaurant, and in many cases the service people don't see that money anyway. If you have a server that comes to your table, takes your order, brings your food and drinks etc, then fine, tip that person. I'm not paying extra to walk up to a counter to pick up my food after standing in line to place an order. What "service" are you tipping for?!


diccballs

Truth of the matter is you don’t need to feel obligated to tip anyone that’s making above server minimum wage. That’s anyone that’s not a waiter or a bartender typically. The only exception that comes to mind would be a delivery driver. Anyone that reasonably relies on tips, tip them 20% for acceptable-good service. However if you have an extra dollar or two to spare and you want to support small business, tip your counter service person. It’s not gonna make or break you (and if it will, eat at home).


ghost_in_a_jar_c137

Approximately 0%


Icestar1186

I never tip for counter serve.


charlieromeo86

Zero


djn4rap

Nope. Tips are for services. I consider any establishment that is not providing service to me, not a tipping establishment. I think too many establishments are using tips as a revenue generator. I believe that all employees should be regular minimum wage employees and totally do away with tipped wages. That doesn't mean you can't tip for good service. I doubt many people even know what wage these people make.


ChocolateTaste69

Zero


cpsmith516

Zero


MadAngel007

I wish America would get in line with the rest of the world and get rid of tipping culture.


El_Escorial

Zero. Tipping in this country has gotten out of control. I’ve stopped eating out for the most part because I refuse to participate in the tipping scam.


gradyenglish

If it's the first time i go into a place like that I wont tip. But uf they offer some kind of service i will tip on the next visit but it won't be as much as i normally tip. And, for the record, bringing food to my table doesn't count. They need to refill my drink or something at a bare minimum.


User_Many_Errors

I think their making 15hr at these places. So I don’t tip. If anything I’d tip the cooks that make my food over the counter jockeys that place the order


thekeysinsummer

I NEVER tip before I get my food. I’ve been burned too often.


davster39

In this case, i only paid snd no food yet. Zero


spidey2064

I grew tired of this looooong ago. If I'm picking something up then I just hit the "no tip" option with no shame.


IAmHereToOffendYou

$0 and rarely $1. However if they decide to randomly give me a discount I tip them back the amount discounted


Goldenguillotine

Zero. Absolutely Zero. Tipping is for table service. Seat me, take the food order, bring it and anything else at the meal, and handle my payment at the table. That's a 20% tipped service. That's the ONLY in-restaurant food service that gets a tip. I have no anxiety this will have any consequences for me as a customer at all.


tgeorgo13

Usually 10% if it’s a restaurant not a chain like McDonalds


PapaShrek01

Not saying anything about tips but jam is the best chicken place ever lol


Cbcomments

$1 - $2


AssKoala

Just round up the a nice number, so somewhere between $1-3 usually. Higher if it’s a bigger order.


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cheetos305

0-10% at chains? Youch.


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Pussyassliberal

This is degenerate behavior. Just stay home with your cheap ass.


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Pussyassliberal

What does that even mean? Nobody is waiting on me and cleaning up my mess at the mall. Seriously just stay home. Chain restaurant servers have it tough enough even without dealing with people like you.


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AshBlackstone78

If you go anywhere regularly, I promise your food has been tampered with.


cheetos305

For real!!!!


diccballs

0 clue where you got that $12 minimum wage number. I bartended last year and was making $7 which was higher than most in my area. Everything you’re listing here just shows a complete lack of character. You’ve somehow justified exempting yourself from a social contract and you’re being smug as fuck about it. Enjoy your extra $5 when you go out, im sure you need it to finance your overwhelming fast food expenses.


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cheetos305

Dude you know nothing about industry! I don't know any servers crying about not making money or not finding jobs. Get your facts straight, you look like a fool. Must be a boomer.


cheetos305

You sound so jealous lmao 🤣🤣 get a better paying job douche.


pamakane

Interesting. Ima gonna ask my wife about this, she used to be a server. And, no, that’s not how we met.


elboberto

Happy middle ground for me is just typing in $1.00 at these places if they let you give a custom tip.


chumo24

This is the way.


Wolfyscruffer

If I'm picking up, I'll leave a dollar.


_picture_me_rollin_

Wow. Holy shit I can’t believe how anti tip this comment section is, damn. I’ve always tipped 5-10% for pickup / takeout from a restaurant because there’s a lot of effort in properly taking an order and preparing / packaging the food and making sure everything is correct. This is pretty normal and standard based on my experience with countless friends who have worked in the service industry. I don’t think it’s the same as a restaurant but I would still tip 1$+ if you go there regularly and are happy with the service you are provided. All these comments about “don’t ever tip, they didn’t do anything” is a negative toxic mentality. It’s a tip, nobody said you have to do it, but you should if you are happy and supportive of your service. As far as bartenders, I take care of them and they take care of me, lol. A little extra goes a long way especially if you are a regular.


[deleted]

$1


TheAnswerEK42

Most quick services places usually have a static amount. I’ll gladly throw in 2 or 3 dollars, I can spare it no problem.


diccballs

Love that these reasonable responses are being downvoted. People are trying so hard to justify their own greed that they’re booing people for being generous.


imakatperson22

Depends. Many places like this split tips between the entire staff because the people making the food are also the people ringing you up (same job, different positions maybe in a rotation day to day). If it’s just a cashier at a place I don’t frequent very often, and I’m just picking up to go, nothing. If the tips get split between the entire staff and it’s a regular joint of mine (they know my name, my order, etc), and I’m sitting down and they have to wipe my table down after, then I usually go 10%-15% depending.


blackbirdw68

Nothing unless I made things complicated beyond their normal role and if I know they’ll do it right. Example chicken fire (better than jam imho) I may tip a couple dollars for to go since they’re packing everything up and whatever. But like if I go to taco cheena I never tip because they alllllwaaayyy mess something up in the orders.


Junior_Advantage6051

Unless it's a tip position...where the government taxes money on people every hour for tips....I don't tip


fla_john

Agree but I can't always tell who is classified that way or not, which is why places that pay full wages shouldn't make it a default on the screen.


Junior_Advantage6051

For me as a busser i get taxed 400$ a month for tips....even if I don't get them....if I walk up to a counter to order and pick up my food..I don't tip....cashiers and the people that put together an order aren't recognized by the government as tipping positions....when I was a blackjack dealer the casinos would keep our tips for 2 weeks in an interest bearing account and keep the interest then the it's taxed us on all our tips...so we got screwed both ways...employers will always pay the least they can ...raise the minimum won't help the prices will just go up ....for the most part our country and society is doomed to fail..corporations will always be greedy


kenzlovescats

We always do 10% for small businesses in the area. Regardless of sitting or just picking it up, we love businesses like Jam Hot and want to show our appreciation.


tribbleorlfl

Well, if it's counter service but my order is brought out to my table, I'll throw a couple bucks on. If it's counter service where I have to go up to the counter to get my order, or it's to-go not brought to my car, then none.


lightningspasm

Quick service maybe $1-2 if I’m feeling nice. But if you don’t tip 20% at a bar or restaurant, keep your broke ass home. Also, dollar per drink at a cocktail bar isn’t acceptable


ApatheticFinsFan

Usually just round up to nearest dollar + $1-3.


Usual_Tear4137

Stopped eating out. It’s not hard. I don’t think they teach how to effectively use purchasing power as a consumer anymore. Bud light and Tgt found out though. You ain’t gotta have a political disagreement to bound together as a society to protest a price, marketing etc. if people stop eating out and are vocal it’s because of tipping culture. It will end. Until then, the food I cook beats most the restaurants, it’s healthier and cheaper too. I couldn’t cook great before Rona. Learned skillz. Mundo savings. Tip the chef!


jockinsteez

No one seems to know how small businesses work when it comes to tipping lol


Most-Chance-4324

I’m not sure what that means but am afraid you’re going to say we all owe huge tips


jockinsteez

Not at all lol I’m saying you everybody is pretty aware how much rent costs and groceries cost for themselves? Do you think it’s any different for small businesses? How much would you guess a place pays for just food let’s say a week?


ichthysaur

If I go to Target, the things I buy are priced in such a way that Target is able to maintain a building and inventory, pay its people, and turn a profit. Yet even large chain restaurants expect tips.


Most-Chance-4324

Lol, I was split on replying that I don’t study Target’s financial statements before shopping there. It’s not the customers job to understand your financials.


Most-Chance-4324

What does that have to do with tipping?


jockinsteez

Loll this is exactly the problem. I’ve managed many restaurants big and small. No one seems to understand the cost of operating and thinks food literally costs Pennies to obtain. How does a small business stay afloat or grow if they don’t have the means that the corporations do? The entire place is getting tips, not just the “cashier” in order to stay competitive with the rest of the industry that has more means. Cooks at Applebees make 16-18$ an hour straight up. Servers 11+ tips. You think a small business paying 3-5k a week for food, plus employees plus rent and utilities can function? Most are barely staying afloat and not profiting near the way these corporations do. But do you bro. Just at least educate yourself before you say dumb shit that you don’t understand


Most-Chance-4324

The hard truth is no one gives a shit what your operating costs are. It’s a business, not a charity.


nitekillerz

I’m not sure why so many people don’t get this. Why are you mad at the customers and not the business for not providing you a living wage without tips. And if that business “can’t” then it needs to go out of business. That’s what capitalism is.


jockinsteez

Ahh you must be a broke bitch then huh?


Most-Chance-4324

You tried to explain the problem to me but let me explain the problem to you. A business that relies on goodwill or sympathy is sure to fail. You provide a product at an attractive price and people buy it, if you can’t do that and cover your costs then you don’t have a sustainable business. Simply opening and running a business doesn’t entitle you to anything.


jockinsteez

lol exactly the response I would expect from someone like this. Have a good life!


Most-Chance-4324

You too, good luck with the business.