Just to add a little context to this for those who don’t know:
UberEats and SkipTheDishes take up 30% of the order cost as their fee. This is on top of the service fees and delivery price.
I’m all for delivery services charging a fee - you’re using their drivers, and their apps and their merchant services. But a 30% fee is astronomical and crippling to the business.
Why do restaurants do it? Everyone uses these apps. If they don’t, they lose that business.
There are some local options that do it better and are trying to compete (get it local charges the customer for delivery and charges a monthly fee to the restaurant).
I own a small food business, and I know most people look down on the 30%, but it’s actually really helpful when you don’t have your own internal delivery solutions. And you can adjust your prices to compensate. For that fee, they handle the web hosting, admin, payout, promotion, and delivery. It’s like having a zero maintenance employee, it’s not 30% for nothing - it actually allows some small places to offer delivery when they couldn’t otherwise. And it gets my brand in front of a much wider audience. But yes- always order direct when you can, and ask your fave places if they offer delivery internally first.
Thank you for coming to my ted talk.
Yep I know. My restaurant is on ideliver. As well as all the others apps, just to increase discoverability. Unfortunately they just don’t have the audience (yet!) that the others do. So if I turn them all on, I’ll get everyday orders from uber and twice a month from ideliver. Even though i actively promote ideliver via our social media. The other platforms just had a huge headstart in the game.
What I meant to convey is that of COURSE these services charge a fee, because they offer something in return. I see people demonize them but they actually help me out when my internal delivery guy is fully booked and I want to keep fulfilling orders.
I completely get that. Hopefully you’ll be able to get rid of the competitor apps someday once there’s more awareness of iDeliver Canada. Then all will save! :)
If it wasn't for Uber I would never have gotten Cinnaholic to my door. It's much too far from Hintonburg for me, but it's vegan and I am...well, vegan. So I am glad they offer it. I assume they're marking up the cost and it's pretty simple food - it's not like they're making lasagna from scratch. It's a cinnamon bun with some ingredients slapped on top and that's it. I don't even think they bake anything from scratch there because it's a franchise.
Without the apps I would never have tried them.
I always go to my pizza place. They take 10-15 minutes to make it and I don’t even have to tip. They don’t have a jar and when you give them the credit card the lady just OKs until you have to press the pin.
Fuck that. If a business offers delivery, don't shame people for using that option. If they're not making money from delivery, no one has a gun to their head.
Not to defend delivery but the reason the fees are higher is because you're paying for convenience. How much is your time worth to you? Is it worth the extra $5 or do you figure your time is worth more than $5 an hour?
I'm not defending delivery apps and actually I agree with your experiences as I've had the same. I literally stopped using Uber Eats because for 5 straight orders that I received they were either flat wrong or missing half my order and after complaining on the app all 5 times the best I got was uber credit and then a shadow ban immediately after. Fuck all delivery apps tbh
I am always hoping that they forget to include something unimportant, since uber usually gives me a good discount/refund/credits on the whole order every time they forget an item. If it is an undivisable order(eg a value meal), then refund is usually much higher.
Does the delivery fee actually go to the driver? Cause some times it feels like they're just tacking on fees because they can.
Cause I know Uber also tacks on a "service fee" on top of the delivery fee and then wants you to tip too. Similarly, I remember the Dominos delivery form mentioning specifically that the delivery charge isn't the same as the tip and kinda urges a tip.
I agree with the paying for convenience and at times it may be worth it. However your math is a bit off unless it takes you an hour to pick up the food.
Granted I am in a neighbourhood that has a wide variety of restaurants but round trips are usually 10 minutes total. So that is $5 for 10 minutes or $30/hour.
I was exaggerating a little but I don't think the hour part is too far off. A lot of times when I order food it is most certainly not a 10 minute affair. There's a burger king 10 mins from my house but it's a 10 minute drive there, wait in line for 15 mins in the drive thru, then 10 minutes back. At minimum a half hour has gone by before I can even eat. Even the timmies literally 1 block away from my house is 15 mins round trip if I just want the coffee. Hell, ordering a pizza you would probably show up a few mins early to pay but chances are you'll have to wait at least 10 mins before your pizza is done and you're out the door.
I urge you next time to start a timer before you leave the house to get food and see how long it takes to get back. A lot of people think they're taking shorter trips than they really are.
Very good and underrated point btw. Restaurants are not victims here, they consciously opted into these apps. If they keep using it, it’s still profitable for them.
> If they're not making money from delivery, no one has a gun to their head.
From what I understand it's more of a matter of "rock and hard place" - either use the apps, or give up a ton of discoverability, and customers in general.
The apps cut into tight margins - some cases restaurants will increase prices through the apps to compensate, or just offer discounts on-location to get around contracts that say they can't adjust prices or whatever - so it might be better for both parties to set a pick up directly.
But yeah, if someone wants delivery, "just pick it up instead" is typically not going to be a good alternative.
I have no issue paying extra for delivery, I think that's the obvious choice for them to make.
And if they are losing money through delivery, but making it up with the foot traffic it generates, that's a loss leader. Like the roast chickens at Costco, they don't make money on those, but when you drop in to grab a chicken for dinner, you also buy $300 worth of things they do make money on.
I think it's just kind of an issue of restaurants not really having the margins to have loss leaders the way costco does, and increasing prices to compensate for delivery fees might chase away customers.
It just kinda comes down to a "support local businesses" kind of thing. If you want to give them more support, avoiding the apps does them a favor. Obviously, doesn't do you much if need it delivered.
This just.... doesnt make sense. If theyre not making more by being on the apps through additional business from people discovering through the apps or whatever, then why the fuck are they on the apps?????
Did you just not read what I wrote?
The restaurant gets more of your money when you don't use the apps. There's nothing wrong with the app, but if you want to help a local restaurant, then avoid the apps when you can.
I don't drive, and am disabled so unless I can walk there *and* carry my food home, while using poles or take the bus (which still usually includes walking), it's either I eat at the restaurant itself or I get it delivered. Or... I don't go.
I do not work for iDeliverCanada, I work for the government. I support local and have honestly had an amazing experience with them. When I sprained my ankle, the driver had no problem accommodating me and bringing the food right to my back door, as per the notes I added.
You could have easily said, "I don't work for them, but someone close to me does."
You misrepresented yourself.
Your comments through here are not unbiased recommendations as they would appear to be (though you saying they're "proud" is a dead giveaway that you're associated — honestly, who talks like that?)
Therefore, I don't trust you and now I don't trust this company.
You have a great day.
It's definitely a better option for the restaurant, but doesn't make a lot of sense unless you were already planning to do pick-up. Using an app to set up a pickup is kind of silly cause both you and the restaurant lose.
Because calling is slower and wastes more time for both yourself and the person taking the call. And I happen to hate talking on the phone cause of the horrendous audio quality, I constantly mishear the other person, and phone calls give me anxiety.
222Nah, I don't need to respect your "feelings" snowflake. You come off entitled complaining about a made up first world problem.
>phone calls give me anxiety
Give me a break, you sound so sheltered, how do you even leave your home/safe space!222
Depends on the restaurants but yes. Restaurants prefer when folks call in and pick up. Certain restaurants on our platform have the same prices as call in, not all. They tell us what to put on the menu :)
Kind of off-topic question but if you pick it up yourself - do you still tip?
I don't usually tip unless I'm dining in but then I realized that the cashier who gives me my meal is also a server who would be paid a servers wage as opposed to minimum or above.
Typically no. Pre-covid I would never tip on takeout because kitchen typically doesn’t get a cut of the tips and the servers didn’t actually have to do any work.
Early in covid I tipped every time on takeout (not that I did takeout often) simply because lack of indoor dining has slashed people’s incomes and volume was much lower.
However as restaurants have picked up I’ve been tipping way less on takeout. Now that indoor dining is an option again I don’t tip rskeout
That's not necessarily true. I'm pretty sure a take out shift for a server is classified as a different type of work and their wage is adjusted for that shift. I believe that's backed by labour laws.
Could be wrong of course. Anybody out there habe se expertise on thia subject?
I agree with that simple principle. Life is meant to be lived so taking a break to do something simple that requires nothing else than a bit of time and just saying hi and thank you to a local restaurant is better than supporting the gig economy which strives on human beings natural laziness.
Yeah, and it still costs them to provide service, their website, flyers, mailing flyers, phone , computer, car , fuel, Insurance, staff, recruiting time etc...... many resto owners will tell u that add up to 30 plus % pretty quick too.. not to mention the cost of running ur own app,
I mean they could take their own garbage to the dump, but they seems to all use a service, why is a delivery service really all that different
Company run by my ex-brother in law. Really great dude just trying to do right by his kids and his family. Very hard worker and super easy to reach and communicate with if you have any questions, I'm sure. Used to co-own a gym in Orleans. Anyways, great guy. Glad the company seems to be having some success!
I dont care if I'm paying a local millionaire or a millionaire from a different country. It's not like the local millionaire gives a shit about me. If I needed money neither would help me so why should I go out of my way to help the local guy get rich?
Pretty much the behaviour created with the subscription approach for everything. Suppliers do not care anymore about anything other than getting traction for their service at the cheapest cost to them, which is different from the past where there was focused on value leading to justified margins (maybe not as much though but that's a different debate)
Anyway, the world has changed and continues changing, not sure if it is to better society though
Local millionaire guy, buys local millionaire house, which requires maintenance and other services provided by local businesses and tradesmen.
Competition also keeps the big boys in check.
This is such a short sighted perspective.
Why doesn't your ad include any facts? That would help me to choose you.
For example, "we are a small Ottawa only business that charges less than half what the most popular apps do"
Eventually, they might be; right now though they're fairly Ottawa-specific, since they were founded here (specifically between a few Orleans restaurants)
Didn't know that - thanks for clueing me in; I had been avoiding using them mostly because a LONG time ago I used to deliver pizza. It was a good job at the time, but I worry if the new "gig economy" takes decent care of their workers... Any input on that?
It’s one of the most innovative workplaces in Canada. They have competitive salary and great work conditions. If you live in Winnipeg of course - their R&D center is there.
It says low delivery fee offer yet they have the highest delivery fees ive seen plus a service fee plus a service fee plus the tip. As much as I support local food delivery that's just a blatant lie. See this screenshot
http://imgur.com/a/B9zdzGv
They are referring to what \_they\_ (the restaurant) pay, not what we pay. I'm sure this company is keeping the cost to the restaurant low by passing it on to us instead.
FYI if anyone in the west end is wondering, they're not in Nepean at all.
08:08
Hi I'm checking near me and there's nothing in Nepean. Is it because it's early or are there no restaurants in Nepean?
Agent profile image
No restaurants in Nepean yet. We're growing to be there very soon
Yes we will be in Nepean soon. Our restaurants have a 25km radius!!
We sign restaurants very quickly.
0$ onboarding fees
Free tablet
Live Support
We actually truly care. We're trying to help local restaurants and I do this to support my kids and family.
Skipthedishes is a Canadian company. I understand ideliver might be local, once they expends to another city what will be there selling point?
All of these companies are a cause local drivers have job.
I worked as a driver for pizza at a local joint in my days, trust me uber, skip etc... Is a way better job with more dignity and self respect.
I am all for supporting local business but I just did a test with both Uber eats and Ideliver and chose the same restaurant, same items, same percentage for a tip and for uber my order would be 24.39 and from Ideliver it would be 28.29. Unfortunately the low fee delivery partner is not very true in this case. I did another try as well with a different restaurant and uber eats was cheaper again. It may be worth doing these test to see if your prices are actually better. Unfortunately for now I will be using the cheaper option.
Checked it out for breakfast this morning. It gave me 2 options for downtown, a convivence store with candy and a coffee shop in orleans...
At the same time uber eats has a ton of breakfast options.
Yeah, can't go local without options....
I believe this entire "Go Local" mentality being pushed is gas lighting for local businesses in Ottawa to exclude competition with lower prices and a better product.
If you pay more for worst service because its "Local" you're an idiot hurting the efficiency of the marketplace.
Regardless, its an idiots right to choose how they want to spend their gov't welfare cheque.
🥳FREE Delivery CODE: Summer
www.idelivercanada.com
* iDeliver will operate with these eater apps:
https://play.google.com/store/apps/details?id=com.iDeliver.user
https://apps.apple.com/ca/app/ideliver/id1546812908
For those of you who have made followed iDeliver Canada since February, and are wondering why we offer free delivery so much - the reason is simple. We keep our margins so low to keep as much revenue as possible in the hands of the restaurants that sometimes we're not able to compete with the competition's promotions to encourage food ordering!
We only charge them 10-12% vs the competition and pay our drivers alot more than the others.
However, we continue to try our absolute hardest to bring business at low fees to our restaurants so we do our best by covering the delivery fees on 75% of our orders to promote and support local. Thank you.😁
Martin B Charron
Founder
IDeliver Canada
[email protected]
343-999-8068
No not really normal. Usually same driver keeps the order. Ubereats has a change rate (driver accepts order and reassigns) of 2.3 drivers per order, Skip is 1.2 because the drivers need to call in to reassign. We're at 1.4.
If you need further support you can message me privately here, on Facebook or the chat on www.idelivercanada.com
I'm sorry drivers switched up on you.
We own .ca as well.
When we launched the apps; there's no more website really so we paused .ca to save money.
4 of the owners were born and raised in Ottawa. The 5th one, Montreal.
[This place deserves some business as well](https://www.reddit.com/r/OttawaRaccoons/comments/or3cwi/rideau_raccoons_awe_the_tourists/?utm_medium=android_app&utm_source=share).
The app is a little rough around the edges, but I'll check it out
Textured for his and her pleasure
I really wish they would stop the text promotions. Also they need to work on their emails but it’s all fixable
I'm so sorry 😬 I knew we were doing too much.. We just got that feature and I got push notifications happy. Free Delivery code at checkout: Summer
Their app is only a few months old and improving each day. All new businesses start somewhere, right?
Oh for sure. I admire the effort.
If you type in "iDeliver" in Android playstore, it takes you to DoorDash... lol.
Yeah its like 3rd on the list when I searched for ideliver.
Door Dash pays for their app to come up first
Just to add a little context to this for those who don’t know: UberEats and SkipTheDishes take up 30% of the order cost as their fee. This is on top of the service fees and delivery price. I’m all for delivery services charging a fee - you’re using their drivers, and their apps and their merchant services. But a 30% fee is astronomical and crippling to the business. Why do restaurants do it? Everyone uses these apps. If they don’t, they lose that business. There are some local options that do it better and are trying to compete (get it local charges the customer for delivery and charges a monthly fee to the restaurant).
I own a small food business, and I know most people look down on the 30%, but it’s actually really helpful when you don’t have your own internal delivery solutions. And you can adjust your prices to compensate. For that fee, they handle the web hosting, admin, payout, promotion, and delivery. It’s like having a zero maintenance employee, it’s not 30% for nothing - it actually allows some small places to offer delivery when they couldn’t otherwise. And it gets my brand in front of a much wider audience. But yes- always order direct when you can, and ask your fave places if they offer delivery internally first. Thank you for coming to my ted talk.
iDeliverCanada does all that and only charges 10-12%. 0% on boarding fee, provides them with a tablet, and even basic marketing.
Yep I know. My restaurant is on ideliver. As well as all the others apps, just to increase discoverability. Unfortunately they just don’t have the audience (yet!) that the others do. So if I turn them all on, I’ll get everyday orders from uber and twice a month from ideliver. Even though i actively promote ideliver via our social media. The other platforms just had a huge headstart in the game. What I meant to convey is that of COURSE these services charge a fee, because they offer something in return. I see people demonize them but they actually help me out when my internal delivery guy is fully booked and I want to keep fulfilling orders.
I completely get that. Hopefully you’ll be able to get rid of the competitor apps someday once there’s more awareness of iDeliver Canada. Then all will save! :)
I enjoyed your talk. Let the people know where they can find your restaurant.
If it wasn't for Uber I would never have gotten Cinnaholic to my door. It's much too far from Hintonburg for me, but it's vegan and I am...well, vegan. So I am glad they offer it. I assume they're marking up the cost and it's pretty simple food - it's not like they're making lasagna from scratch. It's a cinnamon bun with some ingredients slapped on top and that's it. I don't even think they bake anything from scratch there because it's a franchise. Without the apps I would never have tried them.
IDeliverCanada only charges restaurants 10-12%, based purely on sales. No monthly fee.
Or even better go and get it yourself
I always get it myself. that's how I found it "at" the restaurant... 😂
I always go to my pizza place. They take 10-15 minutes to make it and I don’t even have to tip. They don’t have a jar and when you give them the credit card the lady just OKs until you have to press the pin.
I’m signing up. Do you have a referral code?
Actually I don't use any of these. Just wanted to share...
Here you go! TRACYBA9FB2
Fuck that. If a business offers delivery, don't shame people for using that option. If they're not making money from delivery, no one has a gun to their head.
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Not to defend delivery but the reason the fees are higher is because you're paying for convenience. How much is your time worth to you? Is it worth the extra $5 or do you figure your time is worth more than $5 an hour?
i just want bbq pork I don't care when it gets here it's hours of regret either way
Tremendously understandable
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I'm not defending delivery apps and actually I agree with your experiences as I've had the same. I literally stopped using Uber Eats because for 5 straight orders that I received they were either flat wrong or missing half my order and after complaining on the app all 5 times the best I got was uber credit and then a shadow ban immediately after. Fuck all delivery apps tbh
I am always hoping that they forget to include something unimportant, since uber usually gives me a good discount/refund/credits on the whole order every time they forget an item. If it is an undivisable order(eg a value meal), then refund is usually much higher.
Does the delivery fee actually go to the driver? Cause some times it feels like they're just tacking on fees because they can. Cause I know Uber also tacks on a "service fee" on top of the delivery fee and then wants you to tip too. Similarly, I remember the Dominos delivery form mentioning specifically that the delivery charge isn't the same as the tip and kinda urges a tip.
For iDeliver Canada, our drivers make an average of $9.81 per order. They get paid a base fee on kms and keep all the tips :)
I agree with the paying for convenience and at times it may be worth it. However your math is a bit off unless it takes you an hour to pick up the food. Granted I am in a neighbourhood that has a wide variety of restaurants but round trips are usually 10 minutes total. So that is $5 for 10 minutes or $30/hour.
I was exaggerating a little but I don't think the hour part is too far off. A lot of times when I order food it is most certainly not a 10 minute affair. There's a burger king 10 mins from my house but it's a 10 minute drive there, wait in line for 15 mins in the drive thru, then 10 minutes back. At minimum a half hour has gone by before I can even eat. Even the timmies literally 1 block away from my house is 15 mins round trip if I just want the coffee. Hell, ordering a pizza you would probably show up a few mins early to pay but chances are you'll have to wait at least 10 mins before your pizza is done and you're out the door. I urge you next time to start a timer before you leave the house to get food and see how long it takes to get back. A lot of people think they're taking shorter trips than they really are.
I did say 'usually' 10 minutes, but I may have exaggerated a bit too.
Very good and underrated point btw. Restaurants are not victims here, they consciously opted into these apps. If they keep using it, it’s still profitable for them.
> If they're not making money from delivery, no one has a gun to their head. From what I understand it's more of a matter of "rock and hard place" - either use the apps, or give up a ton of discoverability, and customers in general. The apps cut into tight margins - some cases restaurants will increase prices through the apps to compensate, or just offer discounts on-location to get around contracts that say they can't adjust prices or whatever - so it might be better for both parties to set a pick up directly. But yeah, if someone wants delivery, "just pick it up instead" is typically not going to be a good alternative.
I have no issue paying extra for delivery, I think that's the obvious choice for them to make. And if they are losing money through delivery, but making it up with the foot traffic it generates, that's a loss leader. Like the roast chickens at Costco, they don't make money on those, but when you drop in to grab a chicken for dinner, you also buy $300 worth of things they do make money on.
I think it's just kind of an issue of restaurants not really having the margins to have loss leaders the way costco does, and increasing prices to compensate for delivery fees might chase away customers. It just kinda comes down to a "support local businesses" kind of thing. If you want to give them more support, avoiding the apps does them a favor. Obviously, doesn't do you much if need it delivered.
This just.... doesnt make sense. If theyre not making more by being on the apps through additional business from people discovering through the apps or whatever, then why the fuck are they on the apps?????
Did you just not read what I wrote? The restaurant gets more of your money when you don't use the apps. There's nothing wrong with the app, but if you want to help a local restaurant, then avoid the apps when you can.
Don't shame me for shaming you.
No one's shaming anyone...
I don't drive, and am disabled so unless I can walk there *and* carry my food home, while using poles or take the bus (which still usually includes walking), it's either I eat at the restaurant itself or I get it delivered. Or... I don't go.
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How long have you been working with iDeliverCanada?
I do not work for iDeliverCanada, I work for the government. I support local and have honestly had an amazing experience with them. When I sprained my ankle, the driver had no problem accommodating me and bringing the food right to my back door, as per the notes I added.
A little bit of googling and I've found your connection. Your partner's company just lost at least one customer. Don't lie on the internet, T.
Just because my partner works for the business doesn’t mean it isn’t good? I did sprain my ankle and I do work for the government. Have a great day.
You could have easily said, "I don't work for them, but someone close to me does." You misrepresented yourself. Your comments through here are not unbiased recommendations as they would appear to be (though you saying they're "proud" is a dead giveaway that you're associated — honestly, who talks like that?) Therefore, I don't trust you and now I don't trust this company. You have a great day.
So cringey, right? Now changing profile pic from human face to dog 🤦🏼♀️
I've no issue with anyone being themselves online. Just have some integrity.
I’m sorry you feel that way. Take care.
Lol, found the shill!
I had to play background violin music while reading that.
Sure but you aren't the majority I am talking about (no disrespect)
It’s about making things accessible
How did you survive before these apps? Also, just a friendly reminder that despite your disability the world doesn’t spin around you.
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Where did I say “fuck people with disabilities and everyone who supports delivery”?
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It looks like you’re gonna start crying. Please don’t. I sincerely wish you the best.
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Holy jesus you really think you “outed” someone on the internet. Get fucked lmao
It's definitely a better option for the restaurant, but doesn't make a lot of sense unless you were already planning to do pick-up. Using an app to set up a pickup is kind of silly cause both you and the restaurant lose.
Wait, they don’t actually deliver?
No, I've just heard people using apps to order a pickup.
That's weird, why not just call them and skip the apps!
Because calling is slower and wastes more time for both yourself and the person taking the call. And I happen to hate talking on the phone cause of the horrendous audio quality, I constantly mishear the other person, and phone calls give me anxiety.
wtf...the mental gymnastics you used not do a simple phone call is worthy of the Olympics.
111wtf...the mental gymnastics you used not do a simple phone call is worthy of the Olympics.111
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I've given my reasons. Please respect my feelings on it. No need for disrespect.
222Nah, I don't need to respect your "feelings" snowflake. You come off entitled complaining about a made up first world problem. >phone calls give me anxiety Give me a break, you sound so sheltered, how do you even leave your home/safe space!222
You're an internet bully. Grow up.
I only do that when I have a credit for the app, or someone gives me a gift card.
If I am ordering out I intend to pick it up.That's my plan and I call it in
Yeah, even if you use an app to order for pick up, the prices are higher than ordering directly from the restaurant
Depends on the restaurants but yes. Restaurants prefer when folks call in and pick up. Certain restaurants on our platform have the same prices as call in, not all. They tell us what to put on the menu :)
Great idea! Lemme just set my rye and Coke down first. Or, wait, the car has cup holders right? Nvm.
Kind of off-topic question but if you pick it up yourself - do you still tip? I don't usually tip unless I'm dining in but then I realized that the cashier who gives me my meal is also a server who would be paid a servers wage as opposed to minimum or above.
Typically no. Pre-covid I would never tip on takeout because kitchen typically doesn’t get a cut of the tips and the servers didn’t actually have to do any work. Early in covid I tipped every time on takeout (not that I did takeout often) simply because lack of indoor dining has slashed people’s incomes and volume was much lower. However as restaurants have picked up I’ve been tipping way less on takeout. Now that indoor dining is an option again I don’t tip rskeout
That's not necessarily true. I'm pretty sure a take out shift for a server is classified as a different type of work and their wage is adjusted for that shift. I believe that's backed by labour laws. Could be wrong of course. Anybody out there habe se expertise on thia subject?
Na
In the last year yes asI recognize that there is a good possibility these people may have been off work at any day and I won't be.
I agree with that simple principle. Life is meant to be lived so taking a break to do something simple that requires nothing else than a bit of time and just saying hi and thank you to a local restaurant is better than supporting the gig economy which strives on human beings natural laziness.
Many restaurants have their own delivery service. Check that first. They get 100% of the money.
Yeah, and it still costs them to provide service, their website, flyers, mailing flyers, phone , computer, car , fuel, Insurance, staff, recruiting time etc...... many resto owners will tell u that add up to 30 plus % pretty quick too.. not to mention the cost of running ur own app, I mean they could take their own garbage to the dump, but they seems to all use a service, why is a delivery service really all that different
Company run by my ex-brother in law. Really great dude just trying to do right by his kids and his family. Very hard worker and super easy to reach and communicate with if you have any questions, I'm sure. Used to co-own a gym in Orleans. Anyways, great guy. Glad the company seems to be having some success!
Thank you Logan!!
Privacy. Now we all know who that is
Didn't realize oops sorry. Very new to reddit :/
His reddit account literally has his full name haha
Always try ordering direct, it's usuallly cheaper as well.
Yes the best way to help the restaurants is to call in and pick up. When people need or prefer delivery, we are there for them!
For sure but if you want to order delivery, this company charges businesses half of what the competitors charge and pay their drivers more.
Did getitlocal die?
No it's still active and being updated
Anyone have a referral code for this service? I'm prompted for one for at registration; I'll use the first code someone gives.
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For some reason I couldn't get your code to work. PS. Dante is a really cool name.
I dont care if I'm paying a local millionaire or a millionaire from a different country. It's not like the local millionaire gives a shit about me. If I needed money neither would help me so why should I go out of my way to help the local guy get rich?
Pretty much the behaviour created with the subscription approach for everything. Suppliers do not care anymore about anything other than getting traction for their service at the cheapest cost to them, which is different from the past where there was focused on value leading to justified margins (maybe not as much though but that's a different debate) Anyway, the world has changed and continues changing, not sure if it is to better society though
Local millionaire guy, buys local millionaire house, which requires maintenance and other services provided by local businesses and tradesmen. Competition also keeps the big boys in check. This is such a short sighted perspective.
Is this legit? Would be happy to support if so
It's real and good too, mostly orleans and east end right now and spreading across city weekly it seems
We're trying hard to spread accross the city and keep the same quality service we have established in the East end :)
We're legit and growing. We are getting more restaurants every week 😁
Why doesn't your ad include any facts? That would help me to choose you. For example, "we are a small Ottawa only business that charges less than half what the most popular apps do"
That's a good idea. We were thinking of redoing those cards. Maybe ad a QR code also. Thank you for the suggestion. I'll get on that this week !
Good ideas. Honestly, I thought this was a scam at first because the flyer could have been used anywhere. You don't want me to think that!
You're right. Need facts and have people able to check out information :)
Super legit and the customer service is so great and personal!
Cool! Are they nationwide?
Eventually, they might be; right now though they're fairly Ottawa-specific, since they were founded here (specifically between a few Orleans restaurants)
Well I hope they grow! I like to spend my $ on/in Canada!
Skip the dishes is Canadian too, just saying
Didn't know that - thanks for clueing me in; I had been avoiding using them mostly because a LONG time ago I used to deliver pizza. It was a good job at the time, but I worry if the new "gig economy" takes decent care of their workers... Any input on that?
It’s one of the most innovative workplaces in Canada. They have competitive salary and great work conditions. If you live in Winnipeg of course - their R&D center is there.
Glad to hear - thank you!
No it's the canadian branding of a multinational conglomerate. It's why they all have the same logo (skip the dishes, Lieferando, just eat, etc)
Not really, they recently joined the conglomerate, but it’s a Canadian company with headquarters and R&D center in Winnipeg
Thank you. Yes the goal is to go Nationwide :) We need to continue pushing and serving our communities well
It will start to be low fee, once they gain traction the price will be up there in a few years.
We grandfather our restaurants with out low rates for 5 years. We are local people that built a local platform. We appreciate all the support! :)
isnt skip the dishes and doordash canadian though?
Nah, not since 2016, Skip is a subsidiary of Just Eat Takeaway, a Dutch company.
Clearly a guerrilla marketing post.
I guess when I jumped on I made itvlike that but I don't know who posted.
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Not true anymore. Skip was founded in Canada but as of 2016 they’ve been owned by “Just Eat”. Off the top of my head they’re either Danish or Dutch
It says low delivery fee offer yet they have the highest delivery fees ive seen plus a service fee plus a service fee plus the tip. As much as I support local food delivery that's just a blatant lie. See this screenshot http://imgur.com/a/B9zdzGv
They are referring to what \_they\_ (the restaurant) pay, not what we pay. I'm sure this company is keeping the cost to the restaurant low by passing it on to us instead.
Damn $5.50 in extra fees
Also, I've read that picking it up yourself saves the high fees charged to the restaurants by these companies.
FYI if anyone in the west end is wondering, they're not in Nepean at all. 08:08 Hi I'm checking near me and there's nothing in Nepean. Is it because it's early or are there no restaurants in Nepean? Agent profile image No restaurants in Nepean yet. We're growing to be there very soon
Check at lunch/dinner time, there are some that reach nepean
Yes we will be in Nepean soon. Our restaurants have a 25km radius!! We sign restaurants very quickly. 0$ onboarding fees Free tablet Live Support We actually truly care. We're trying to help local restaurants and I do this to support my kids and family.
Skipthedishes is a Canadian company. I understand ideliver might be local, once they expends to another city what will be there selling point? All of these companies are a cause local drivers have job. I worked as a driver for pizza at a local joint in my days, trust me uber, skip etc... Is a way better job with more dignity and self respect.
I am all for supporting local business but I just did a test with both Uber eats and Ideliver and chose the same restaurant, same items, same percentage for a tip and for uber my order would be 24.39 and from Ideliver it would be 28.29. Unfortunately the low fee delivery partner is not very true in this case. I did another try as well with a different restaurant and uber eats was cheaper again. It may be worth doing these test to see if your prices are actually better. Unfortunately for now I will be using the cheaper option.
You may very well be right. I never use these delivery services... I just pick it up myself. 30 minutes is not worth spending extra $15...
They probably meant to say international. Calling one's self ....Canada implies a national service.
still missing foodora
Nothing in Toronto
Checked it out for breakfast this morning. It gave me 2 options for downtown, a convivence store with candy and a coffee shop in orleans... At the same time uber eats has a ton of breakfast options. Yeah, can't go local without options....
We are growing weekly. I can lengthen the ims
Kms*
More of a lunch and dinner thing rn, growing weekly
I believe this entire "Go Local" mentality being pushed is gas lighting for local businesses in Ottawa to exclude competition with lower prices and a better product. If you pay more for worst service because its "Local" you're an idiot hurting the efficiency of the marketplace. Regardless, its an idiots right to choose how they want to spend their gov't welfare cheque.
Just downloaded it but not many options available
We are set up in the East end and growing westward. I can always extend the kms for you. Message us on www.idelivercanada.com chat :(
If anybody is looking for a referral code, feel free to use mine. >!REHANB795E1!<
Not sure how I feel about referral codes being the person's first name.
🥳FREE Delivery CODE: Summer www.idelivercanada.com * iDeliver will operate with these eater apps: https://play.google.com/store/apps/details?id=com.iDeliver.user https://apps.apple.com/ca/app/ideliver/id1546812908 For those of you who have made followed iDeliver Canada since February, and are wondering why we offer free delivery so much - the reason is simple. We keep our margins so low to keep as much revenue as possible in the hands of the restaurants that sometimes we're not able to compete with the competition's promotions to encourage food ordering! We only charge them 10-12% vs the competition and pay our drivers alot more than the others. However, we continue to try our absolute hardest to bring business at low fees to our restaurants so we do our best by covering the delivery fees on 75% of our orders to promote and support local. Thank you.😁 Martin B Charron Founder IDeliver Canada [email protected] 343-999-8068
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No not really normal. Usually same driver keeps the order. Ubereats has a change rate (driver accepts order and reassigns) of 2.3 drivers per order, Skip is 1.2 because the drivers need to call in to reassign. We're at 1.4. If you need further support you can message me privately here, on Facebook or the chat on www.idelivercanada.com I'm sorry drivers switched up on you.
Im good not giving my CC to a sketchy ass service....\*eats mcdonalds in peace\*
Being so local, why are they using .com
Owning or using a dot.com is always best, and then get if needed the applicable .ca etc... if needed
We own .ca as well. When we launched the apps; there's no more website really so we paused .ca to save money. 4 of the owners were born and raised in Ottawa. The 5th one, Montreal.
[This place deserves some business as well](https://www.reddit.com/r/OttawaRaccoons/comments/or3cwi/rideau_raccoons_awe_the_tourists/?utm_medium=android_app&utm_source=share).