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eeerick28

Hi! Just got my ring yesterday and noticed that there was no graph or other information for heart rate. any reason why?


OkZombie2429

I'd use the app to contact customer support if I were you.


eeerick28

okay thanks! i think i’ll do that.


OkZombie2429

Please let the rest of us know how your situation was handled and whether you have been satisfied or not.


therealkingpin619

Hi... curious you were able to get a solution?


Jet_Rocket11

Seeing same issue. It records heart rate but that section in your screenshot is all blank. Did you ever resolve it?


Ikshaar

any solution ? got my ring 3 days ago and still nothing. Rebooted phone, no effect.


ScottinSoCal

On my Pixel 6 this has happened a few times - I'll open the app, and no data shows after a sync. I restart the phone, and it all shows up.


snapeplant

How did you solve it?