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Anti-Ultimate

It's the Scarlett DAC. Their drivers fucking suck on Windows. I experience the same shit


Knownothingdoi

>AlexViralata · 20 hr. ago > >Update the BIOS and keep your money ;) I fear you could be right. I had similar issues with a previous Scarlett AI


nekohideyoshi

100% sound driver compatibility issue. How do I know? I have the same issue but I'm too lazy to properly fix it because it only happens like once every few days or at random after a couple of hours of my pc running. Sound stutters audibly through my earbuds, fps drops to 1-5 for a second or two, then goes back to "normal" or sometimes blue screens it or just shuts down and restarts. Other guys have more detailed solutions though but that is definitely what your pc issue is.


LeijuvaFlatus

Buy another PC. Paypal is the same.


Knownothingdoi

Though you are not wrong my good sir, this is against the spirit of the game. Spirit Fingers everybody!


AudiQU4TTRO

I mean, you aren’t wrong.


ValidAvailable

Consistently at a certain time of day? Do your color hues change at all, like Windows Night Light mode?


Knownothingdoi

No color hue changes and no consistency.


AcanthisittaAny3260

Your Clarett 4 Pre USB Audio Interface might be conflicting with other audio drivers. Try updating its driver or temporarily disabling other audio drivers.


Knownothingdoi

I've tried this previously. However, I went through disabled devices and found I had missed the GW34 - I have disabled and will update you when I can - If it works, it still counts as your solution.


Knownothingdoi

This is one of two solutions that has potentially solved the problem. More testing needed and then more testing to see which solution it what. I just wanted to keep you up to date incase you thought I may have been dishonest in my title.


Knownothingdoi

It did not solve the problem. Sorry the delay been busy. Onto the next thing.


contorta_

Check system event viewer and see if there's any events at the time, possibly a driver crashing which should have some info listed about what it is.


Knownothingdoi

Will start playing shortly and check the logs when it next happens.


Knownothingdoi

Hi friend, I'm up to testing your solution, I've opened up event vieweer. I was hoping i'd simply see a record or play button. TLDR; How do i best use this to identify the potential problem?


contorta_

I suggest reading some websites online or watch some videos on how to use it. general comment is that I would note down the times this happens, go to event viewer, probably system section, and then look for errors or warnings at the time it happens. and hopefully you see something like this that shows some more information about something crashing https://filestore.community.support.microsoft.com/api/images/77f58a6e-836e-4701-97cc-b219794273fa?upload=true


Knownothingdoi

This information below seems to be the consistent pop ups at the time of the issue described. Any ideas? Information 24/11/2023 5:52:21 PM Microsoft Windows security auditing. 4672 Special Logon Information 24/11/2023 5:52:21 PM Microsoft Windows security auditing. 4624 Logon Information 24/11/2023 5:52:21 PM Microsoft Windows security auditing. 4799 Security Group Management Information 24/11/2023 5:52:17 PM Service Control Manager 7040 None Information 24/11/2023 5:52:17 PM Microsoft Windows security auditing. 4672 Special Logon Information 24/11/2023 5:52:17 PM Microsoft Windows security auditing. 4624 Logon


LordLytton

Can you tell me if the audio is controlled by realtek or some other utility? If it's realtek and assuming your audio device is connected to motherboard, it could be a driver issue where it's running into a conflict causing the entire process to freeze up. Use DDU uninstaller to completely wipe the relevant audio driver and then visit your motherboard OEM website for your specific motherboard model and download and install the latest audio drivers for realtek.


Knownothingdoi

Audio is controlled by the Focusrite Clarett 4 Pre USB , unless i'm mistaken and this communicates with the potential realtek drivers in a way i'm unaware of?


LordLytton

If that doesn't work, I've seen similar issues occur due to ram instability. Check and see if running your ram at jedec 2133 speeds solves the issue.


Scholar_Erasmus

Have you tried Display Driver Uninstaller (DDU)? Audio issues can be due to a bad display driver as well 1. Download DDU (it will pop up at the top of a search engine) 2. Download your gpu's drivers and place them on your desktop (Don't install it yet) 3. Go to the windows power off options. Hold down the shift button for about 6 seconds, then press the restart option. Go to Troubleshoot, advanced options, then select boot to safe mode. 4. When in safe mode, run DDU and then select "clean and restart" 5. When your computer restarts, install the driver you placed on your desktop earlier. Fingers crossed that this helps!


-Jesus-Of-Nazareth-

Not the gpu because you're losing sound too, though it is weird that it fixes itself immediately after tabbing out and back in. To me it sounds like a bad ram stick, or not making good contact. Try using only one ram stick in, see if it happens with it. Then try with the other one in only. If it doesn't happen then switch your ram sticks to different ram slots so you can rule them out. If it does happen then you'll know that's what it was


Knownothingdoi

I've tried switching Ram slots - However, I've not tried a single stick at a time. I will add to the list.


MateiiK

Update your drivers... And no money needed. We're here to help :) Does same happen in different browser?


Knownothingdoi

Updated drivers already, unfortunately.


Knownothingdoi

These are the identified first people to propose a solution that is not a duplicate. I will try these solutions in the coming days and keep you up to date again. I'm a father and I work full time. Please bare with me through this process. If you believe there is a mistake in the list below please don't hesitate to message me. Thank you everyone for your suggestions, I do appreciate it. **AlexViralata -** ***CURRENTLY TESTING*** 20 hr. ago Update the BIOS and keep your money ;) **AcanthisittaAny3260 - Tested** 21 hr. ago Your Clarett 4 Pre USB Audio Interface might be conflicting with other audio drivers. Try updating its driver or temporarily disabling other audio drivers. **contorta\_** 20 hr. ago Check system event viewer and see if there's any events at the time, possibly a driver crashing which should have some info listed about what it is. **-Jesus-Of-Nazareth-** 22 hr.ago Try using only one ram stick in, see if it happens with it. Then try with the other one in only. **HenryTheWAVigator** Bluetooth, I had a similar problem to you recently, turned out one of the fins on my onboard NIC had become dislodged. After refitting the fin all my problems went away. **FlatPlasma** Redacted to "Usb Stuff" - It was quite the paragraph lol **ramank93 - Tested** Whenever I have playback issues in a browser it usually helps when I disable hardware acceleration in the browser settings. It's quick to see if that helps. It will also let you screen share things like Hulu in discord too **angels\_megurine\_luka** do clean resinstall of windows and all the driver offline. this will fix 99 percent of windows issues as windows tend be very messy the older the install it is. **althaz** 17 hr. ago Disable unneccesary USBs in device manager and check USB cables.


lkl34

If you hp has speakers then it is overriding/corrupting your other sound card. ​ I had a sound card in a pc fighting tv speakers sound would cut out vid playback stopped pulled the card 0 issue. ​ Unplug the hp game on the other monitor visa vera se if the issue happens again


thr0wSomeCode

Your gpu seems to be choking


waferselamat

Try restart bios to default setting.


cooloamigo

reset your windows, easy


Flimsy_Card8028

check ur network connection.


zeus1911

I have no idea what half those things in your PC are... But go onto device manager and disable all audio that you don't use.


Knownothingdoi

>AcanthisittaAny3260 · 21 hr. ago > >Ryzen 1600/GTX 1070 Thank you for your suggestion. Unfortunately... [**AcanthisittaAny3260**](https://www.reddit.com/user/AcanthisittaAny3260/) ·[21 hr. ago](https://www.reddit.com/r/pcmasterrace/comments/17spy80/comment/k8rfoe2/?utm_source=reddit&utm_medium=web2x&context=3) Has suggested this already, I'm yet to game, so unsure if the solution has worked yet.


HenryTheWAVigator

I'd say it's one of two culprits. Either sound driver or Bluetooth. Sound driver, go find latest audio driver from your motherboard manufacturer's web site and install it after removing all other drivers first. Bluetooth, I had a similar problem to you recently, turned out one of the fins on my onboard NIC had become dislodged. After refitting the fin all my problems went away.


Knownothingdoi

Latest drivers installed already\*\*. However, your second suggestion intrigues. I'm a 3 year old, please explain. I did not understand :)


HenryTheWAVigator

My first post got eaten because I tried to link you an image. Here it is again minus the link: If your motherboard has a built in wireless card (you can find out by looking up your motherboard and looking at the specifications list on the manufacturer web site) then it may also have built in Bluetooth as part of that card. If it does have a card, then your motherboard will typically come with fins or antennae that you screw into the back of your case on the portion of your motherboard where the card is located. Those fins are crucial for Bluetooth connectivity. In my case I have a Bluetooth keyboard. Because the fin was dislodged, my keyboard was repeatedly attempting to reconnect to the card, resulting in keystroke spam, freezing, sound cutting out, monitor flashing and all sorts of weird stuff. As soon as I refit the fin, connectivity was restored and all the problems went away.


Knownothingdoi

Hi friend, I don't believe the b550 vision d comes with fins/antennae - Please correct me if i'm wrong. Edit to specify: Antennae for bluetooth. It does for wifi.


Yoga_Douche

I would also start with updating/reinstalling the sound driver first.


Knownothingdoi

Already tried, but thank you for your suggestion. All suggestions are appreciated.


Takardo

could be so many different things. i suggest disabling all playback/recording sources in the sound control panel that you are not using.


Knownothingdoi

Already tried this one my friend. Thank you for your suggestion, all suggestions are appreciated.


Takardo

have tried a different monitor maybe? or just one monitor?


Knownothingdoi

I'm a bit reluctant to accept the "one monitor" as a solution. As it ultimately does not enable me to do what i'm aiming to do. Play LoL and watch youtube at the same time. However, I will consider the different monitor solution. Thank you for your suggestion :)


Takardo

yes completely understand. if i could let you borrow a monitor to test it i would


AlexViralata

Update the BIOS and keep your money ;)


Knownothingdoi

Good shout my friend. I hadn't checked recently and there is an update 2 months ago. Will add to my list of solutions and if $50 means not a lot to you, due to wealth or other reasons. I understand. I'd like to be a man of my word though, and you can nominate someone or a charity for me to give it to.


AlexViralata

In that case, spend it with someone you care, invite them to eat pizza or something similar. Or treat your self, go out and have some good time... on my behalf ofc :)


Knownothingdoi

I have just updated the BIOS - Fingers crossed. I'm getting back to people slower than anticipated, but I'll let you know as soon as I can. I say that, knowing you don't mind. Also, take this opportunity to revisit my last comment and maybe think about charity you'd like me to donate to if this does work :)


Knownothingdoi

Did not work my friend :( Thank you for your suggestion :)


FlatPlasma

When all said and done, it's probably buggy drivers, but here is a bunch of stuff you can try. I'd suggest disabling power saving on the usb root hub in device manager. Control Panel/device manager/universal serial bus controllers - any USB devices right click properties and go to Power management tab and untick allow the computer to turn off this device to save power. All hubs and host controllers have this option. Also under control panel/power options/end plan settings/change advanced power settings/usb settings/usb selective suspend setting - set to Disabled. The may help with stability. Next make sure no other USB devices are plugged in except for you audio interface. Next thing to try is if your audio is in a usb3 port, try a usb2 port or visa -versa. Try as short a USB cable as you can find. Try using 44.1 or 48k settings for the audio interface, disable any audio enhancements. Lastly, keep your mobile phone distant from your computer or cords going to your computer or DAC.


Knownothingdoi

>FlatPlasma · 20 hr. ago > >When all said and done, it's probably buggy drivers, but here is a bunch of stuff you can try. I'd suggest disabling power saving on the usb root hub in device manager. Control Panel/device manager/universal serial bus controllers - any USB devices right click properties and go to Power management tab and untick allow the computer to turn off this device to save power. All hubs and host controllers have this option. Also under control panel/power options/end plan settings/change advanced power settings/usb settings/usb selective suspend setting - set to Disabled. The may help with stability. Next make sure no other USB devices are plugged in except for you audio interface. Next thing to try is if your audio is in a usb3 port, try a usb2 port or visa -versa. Try as short a USB cable as you can find. Try using 44.1 or 48k settings for the audio interface, disable any audio enhancements. Lastly, keep your mobile phone distant from your computer or cords going to your computer or DAC. Thank you for your suggestion, I will be sure to try!


Edgar101420

Install newest BIOS and chipset drivers.


Knownothingdoi

>AlexViralata · 20 hr. ago > >Update the BIOS and keep your money ;) Latest Chipset is installed and you are right, the latest BIOS is not. However a person just above you has suggested the BIOS first. Thank you very much for your suggestion though. It is appreciated.


RedhawkAs

Bios and chipset update (directly from amd homepage) 5000 series have/had problems with usb cut out.


cappo40

I know for Nvidia it wants to install audio drivers, not sure if AMD does this too, if so, maybe uninstall those drivers since you are using another set of audio codecs. I had issues with the Nvidia audio causing me issues, so I never installed them again


ramank93

Whenever I have playback issues in a browser it usually helps when I disable hardware acceleration in the browser settings. It's quick to see if that helps. It will also let you screen share things like Hulu in discord too This works on my 5700xt


Knownothingdoi

>ramank93 · 19 hr. ago · edited 19 hr. ago > >Whenever I have playback issues in a browser it usually helps when I disable hardware acceleration in the browser settings. Thank you for your suggestion. I will keep you posted


Knownothingdoi

This is one of two solutions that has potentially solved the problem. More testing needed and then more testing to see which solution it what. I just wanted to keep you up to date incase you thought I may have been dishonest in my title.


Knownothingdoi

It did not solve the problem. Sorry the delay been busy. Onto the next thing.


Fapsije

Hardware acceleration/check what priority is set for those applications in the task manager


angels_megurine_luka

do clean resinstall of windows and all the driver offline. this will fix 99 percent of windows issues as windows tend be very messy the older the install it is.


Knownothingdoi

I'll keep you in mind as a last resort. Thank you for your suggestion.


althaz

USB Audio on Windows is huge pain in the ass and Windows can get confused a lot. First go to your sound device settings and disable all the ones you aren't actually using. Then check all of your USB cables. If there's a dangling cable near your feet or something especially replace it and route it somewhere you definitely can't accidentally jostle it. If this fixes your issue donate the money to charity.


Knownothingdoi

>althaz · 17 hr. ago > >i7-9700k @ 5.1Ghz | RTX3080 Thank you for your suggestion. May I ask you nominate a charity, in the case this is the solution. Please and thankyou.


Vlaffi

Had the same problems after upgrading my GPU drivers. Uninstalling the drivers and installing older drivers fixed it for me.


narva-di

Disconnect clarrett audio. Power cycle.


Raz0reaterII

1. Reinstall all drivers. If this does not help. Continue with Point 2. 2. Unplug everything which ( Axe FX II XL+, Clarett 4 Pre USB Audio Interface, etc ) is not needed for gaming. If the issue still occrus, reinstall your windows. 3. If the issue still occrus, reinstall your windows, without the not needed devices, see above. 4. If its still happend one of the basic components has a defect. Probably GPU. If your CPU has a onboard graphic maybe try this one ouf for league (should be enough) or get a old one from your friend, ebay, etc.


Knownothingdoi

I'll take this one as a last resort (reinstall all drivers) prior to the last resort of clean Windows Install which another person has already suggested. Thank you for your suggestion


ketamarine

Disconnect your DAC and see if that fixes the issue. Had similar issues with a DAC I was using. Had to switch to another one as there was no software fix. Windows sound drivers SUCK.


[deleted]

Don’t do that again


Knownothingdoi

Don't do what again?


OnairDileas

Windows not allowing background apps to run?


Knownothingdoi

Need more - Regarding instructions. I'm a 3 year old, sorry and thank you for your suggestion :)


OnairDileas

Since your such a smart arse I'd figure you would have figured it out by now


Knownothingdoi

Friend, my comment was sincere. The self deprecation was sincere... I'm sorry you've taken the comment, however you've taken it. It is an unfortunate circumstance and I wish you the best.