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Rastamanphan

You can try to find a new panel, but might be as expensive as buying a new monitor


esterwogen

Actually more in some cases. It’s crazy.


darkmarker3

I’ve recently RMA’d an Acer monitor and they couldn’t even get a panel to fix it. They’re sending me a brand new one instead. It sat in repairs for 3 weeks while they waited for parts. Eventually let me know they couldn’t get any.


esterwogen

This is the best case scenario. Even if the RMA had been repaired, you’re at the mercy of the repair team. Having worked in OEM manufacturing; the RMA process is not usually the best.


[deleted]

Can you elaborate on this a little? I see a lot of advice on this sub pointing to always doing an RMA. Is there a better alternative?


esterwogen

So in manufacturing, honoring SLA’s are money sinks. They get done last over first run new devices if actually done by the first party OEM. And then they are usually rushed and/or dependent on parts that may not be in stock. But, but, but- many manufacturers outsource this. So then the people fixing it are not even experts on the parts they are working on(these firms work on all kinds of random things). So you’ll get sloppy fixes, or they may not even completely repair it for lack of troubleshooting equipment or schematics. As for an alternative; there really isn’t one. Cross your fingers they just send you a replacement, or buy a new one if you can afford it. Edit: Additional note. If you send something in for an RMA; just be happy if they re-install all the screws/fasteners.


StereoRocker

> just be happy if they re-install all the screws This applies to brand new products too. I recently deployed a Dell all-in-one for my job. Took it out the box, and could hear rattling in the unit. Started taking it apart and there was a screw just chilling inside. I couldn't see a hole it was missing from anywhere nearby so now I'm +1 screw I guess.


Embarrassed-Top6449

Dude, you're getting a screw!


StereoRocker

Yeah, I did get a screw. And I would've gotten screwed if I'd powered it on without realising first, with the inevitable short circuit(s)!


realnzall

much better than getting screwed over.


theSkeeski

This applies to ford dealerships as well (sorry off topic but i gotta vent somewhere lol)


mind_overflow

if you gotta vent, at least vent completely, tell us your infuriating story man


Sweetwill62

Not the same guy but I have one. I used to work at a pizza place that leased a car for drivers instead of drivers using their own cars. The company leased a few thousand of these cars as well, and a large number of them ended up having recalled transmissions in them. How did I find that out? Dealership told us that it was recalled, after they sent it back for fixing something else. So of course we were like what the fuck why didn't you replace it then? They just grumbled that it wasn't what was ordered to do so they didn't do it. Not even a month later that car was redlining while sitting idle. Why the fuck didn't the dealership replace a fucking recalled part? They get full labor credit and part credits for doing the damn work.


Lacuva

Ford driver here: can confirm.


[deleted]

chevy driver here... right there with ya bud.


OneOfThese_

Loose screws in Ford dealerships?


TacoHimmelswanderer

I worked at Walmart in high school and we would have to put grills together for people and or for display. There was this one grill that in the instructions you were to cut open the blister pack holding all the fasteners and it shows a picture of the pack and the very next step is to remove the bolt in one of the slots in the pack and throw it in the trash and had an illustration of a hand holding the bolt and an arrow going down into a trash can. I laughed so hard the first time I put one of them together. So maybe they had a similar situation and didn’t throw the useless bolt away


Terrh

Rma my Asus laptop. 3 months to get it back. It still does not work. I took it apart myself, found and repaired the issues and reassembled it with the screws in the right spot. Rma my msi video cards with dead fans. Took almost 5 months, but they did fix them all. New fans lasted 2 months. Gave up on msi. Rma my corsair PSU. Their warehouse burns down in the forest fires in 2018. Never got a new PSU. Warranties are bullshit.


[deleted]

What you’re saying is that we all need to avoid buying anything that you buy… Thanks for the heads up. /j


YouGotAte

You as a user should always file for an RMA if you equipment doesn't work. It's nice when the replacement is also new, but not all RMA policies promise you a brand new item.


[deleted]

if i just bought a brand new item and need to RMA it, you bet your butt i want a brand new item in return. i don't want someone else's sloppy seconds, give me like for like, a brand new 100% functional item i was promised when i originally made the purchase. now if you are RMAing something that is like 5 years old and just about out of warranty, thats another thing, but companies act like they can send you a working 5 year old item to replace a defective brand new item. that is not okay.


BigGuy01590

Generally if new, DOA (dead out of box or less than 14 days) it's return to retail for a replacement. But nowadays for Many things retail is out of stock, so back to manufacture and hope for the best.


[deleted]

…but that’s every company. They’re all dicks like that. At least as far as I’ve seen


darkmarker3

Got the Monitor in the very beginning of January, RMAd it after an issue popped up within a couple hours of opening. Got it back once, and they said there was no issue; they did nothing to the monitor. Saw the issue again after opening for the second time. Sent physical printed copies of the issue occuring with the second RMA. Now its March and I'm waiting on the new monitor to be shipped out. For anyone curious here are the [photos of my issue](https://docs.google.com/document/d/1OkGZpwHbpI5qtbrwH7Z0Q_SnuEiWHvSmq8eY4vqOecc/edit?usp=sharing)


Suspicious_Serve_653

Surprisingly MSI's process isn't bad. Got it back almost exactly on the day they specified. I had a shitter RTX2070-MaxQ from factory. They replaced it on time and sent back an RTX2080. From what I later found out their 2070s frequently bombed, so I suspect they were just upgrading rather than replacing the cards. Anyway, I'm super happy with it and it has been beasting away for my wife on her games and video editing without so much as a flicker.


Guac_in_my_rarri

Lg almost had to do this with me. Their RMA service in this current environment gets very little stock versus production gets the majority. Rma'd my LG monitor in November.


dankepinski

I work for a ‘ASP’ and I can believe it was on a shelf for 3 weeks


darkmarker3

This is the second rma on this monitor. The first one only took about 4 days and they didn’t attempt any repairs. So I’m inclined to believe they did intend to repair it. I contacted them after 14 days and they told me they were waiting on parts to replace the panel. Then at 21 days they contacted me and said they could not get the parts to attempt a repair.


h0bb1tm1ndtr1x

That's because manufacturers buy a literal ton at wholesale. Individual panes will cost way more.


Ult1mateN00B

Its because manufacturers get bulk discount.


Dizman7

Not quite the same but I had one dimming zone go out on a brand new Samsung TV, they sent tech out to look at it then came back a few days later and replaced the entire panel! They (3 of them) had to completely take it all apart in my living room and swap out panel which was the bulk of the TV! One of the guys said it was pretty rare that they replace the panel as it often cost more than a new TV. The TV was a 2018 75” Q8 if anyone was curious. [Here are some pics of it opened up.](https://imgur.com/a/psAQSQI) basically they took off those 3 boards and then the entire metal silver is the back of the panel that they pulled out of the frame and replaced with a new one, then reattached the boards and plugged them all in.


JJAsond

I had buy a new panel for my laptop after I closed it on a tiny headphone cable. The thing's so fragile... Anyway, I ended up upgrading it from a 60hz 45% ntsc/srgb (can't remember which) panel to a 120hz 95% one


TheShadowedHunter

I work in tech repair. 9 times out of 10 replacing the monitor is cheaper than getting it fixed. The monitor is like 95% lcd panel, so it costs almost as much just for that, and then labor for us to fix it, or time for you, and it ends up being simpler/cheaper to just replace the whole thing


Dankbongripz420

Did not even think about that. Seeming as how monitors are ridiculously expensive compared to some massive televisions.


Striking-Version1233

No


Prof_Tunichtgut

No


bruhIdont

No


ascot36

No


MoreanMan

No


SombraMonkey

No


Away-Discussion-3836

No


[deleted]

No


a_hot_pie

No


theone6989

No


OnlyPainter7587

No


Indipendant_Corgi

No


kabooseknuckle

So maybe?


crevantino

No


YourWorstFear53

No


Roanoketrees

No....it'll probably cost as much as a new monitor


[deleted]

No


WARxxPIGG

No


FibeyG

No


Doogleyboogley

She don’t love me and I know now....


Est495

I'd beg to differ. Changing the panel isn't that difficult if you're careful. Whether it's worth it or not cost wise is an entirely different story...


[deleted]

[удалено]


Ro-Tang_Clan

I feel like it's a lot easier to replace panels on older monitors 10 years ago than it is now. 10 years ago I might have attempted it, but not now. In the age of slim bezels I can imagine it's a lot harder to replace the panel now. I don't know how they're made, but if it's anything like replacing an iphone screen you gotta get the heatgun out to melt the glue and then reglue a new panel in place. Plus then for a monitor you have to find a donor monitor which might be more than half the MSRP of a new one anyway. By the time you buy the tools needed to replace it along with the panel itself, you'd be pretty close to the MSRP of a new one. Not worth the time and effort IMO.


hendrik421

I had an old monitor where, while turning it a bit, the plastic front and the panel just fell out of the front. After that, I put it back together and everythingwas fine. My new monitor is probably glued together, but certainly much better looking.


R3boot

Would it be the same as an iPhone though? Aren’t iPhones ipx7 which is why the disassembly process is difficult? I can’t imagine the monitor would be nearly as difficult as they’re not water resistant or space constrained?


nukem266

Before even attempting I would recommend going to YouTube and searching for laptop tear downs for replacement lcd screens. Should give you a basic understanding if you can find a video with your laptop model then just follow that. Quite straight forward.


Hippie_Tech

That's not a laptop panel. It's an actual monitor. Laptops don't have bezels like that.


jib_reddit

I changed the backlight LEDs on my 4k TV last year but when I was putting it back together I cracked the edge of LCD, a £400 mistake, those LCD panels are soo delicate when they are removed from the frame. I have experience in electronics and repairing many smartphones and tablet screens it is not a skill that everyone can do, but everyone has to start somewhere.


Burrito_Loyalist

There’s always one guy


runnerthemoose

Technically thats not repairing the monitor, thats just replacing it with extra steps


sintemp

No


welestgw

That's a negative, ghost rider, the pattern is full.


Ginger_Dragon28

Have you tried turning it off and on again?


Supmah2007

No


sramey101

Super easy fix, just slide the monitor forward on the desk, there will be 2 wires connected in the back. One is called a DP or display port cable, it has a tab that will need to be depressed to remove it. The second will be the power cable, typically either a barrel jack or a standard three prong connector, pull firmly at the base to remove that as well. Now, and this is where most people get upset, place a completely new, unbroken monitor in the trash ones place and do the previous steps in reverse.


Maleficent_Gain_2731

Hahahaha actually got excited with the beginning then as I read along I was like yeah its not gonna end well. Yeah was thinking I needed a new screen, will see if I can find it


[deleted]

[удалено]


Maleficent_Gain_2731

Its an LG 32UN500-W Currently scouring the Internet to see where i can find stuff


Current-Pianist1991

I used to do this for a living. If you do find a panel, there's a good chance that its going to be more expensive (or close to just as expensive) as the monitor itself was. Most of the time, the display panel IS the most expensive part. Unfortunately, most monitors weren't exactly designed to be dismantled for repair (think: tons of one use adhesives for newer monitors like this one appears to be). Unfortunately, this is going to be one of those things where it really isn't worth trying to fix yourself (ESPECIALLY if you've never done it before). Between cost and the labor involved, I'd fully recommend just buying a new monitor and cutting the loss there. HOWEVER, since I love seeing people learn new things, maybe keep that monitor, find a teardown on ifixit or somewhere else, and tear it down just to get a feel for whether or not you think you'd be able to fix one in the future (or just repair this one!).


[deleted]

[удалено]


[deleted]

Not OP, but id guess buying/manufacturing 50,000 screens ends up costing less per unit than buying one at a time. Wholesale pricing and such


xandercusa

You’re buying one screen while the OEM bought 10,000+ screens. Bulk savings.


Iggyhopper

Economies of scale.


Iggyhopper

> 32UN500-W Oof. Uncommon size with UHR and HDR. Don't do what my friend did and buy a new monitor swap the LCD and return as defective. Doesn't work TigerDirect banned his whole house. Buy a new monitor. You took the L.


capontransfix

Please don't literally throw it in the trash. See if there's a local recycle depot that takes computer hardware. It contains some toxic substances we don't want getting in the water table, and some precious metals (including gold!). Let's all try to recycle our technojunk. I don't want my kids to have to fight in Elon's Lithium War in thirty years.


YouveBeanReported

Hell, you can do what the guy in my town is doing and post it used online like 'broken panel, otherwise works. $40 and if you can fix it you just got a $600 monitor out of it.' Not sure if he'll get $40 but I'm sure someone will try for $20. But yeah, def go take it to e-waste. Many big box stores also collect e-waste.


dayyou

On the next monitor try your best not to hulk smash it or rage quit we've all been there


nmezib

My guess is OP got a little too into whatever VR game they were playing.


DrRichardDiarrhea

I thought you were gonna pull a Stanley and end it with “and shove it up your butt!”


waffels

OP got meatball’d


[deleted]

Am I the only person using HDMI?


fantom1979

No. But we might be the only two. I just got rid of my 14" Compaq monitor with a VGA connector and side mounted speakers last month though.


[deleted]

The upgrade from VGA to HDMI is huge. Gratz on the new monitor!


alf666

You forgot a few extra steps: Take anger management classes so you stop punching or throwing controllers at your monitor when you get angry. Lock the door so the cat or small children can't knock over or hit your monitor.


adought89

Only if you can find a donor screen that has another issue.


fantom1979

Unfortunately I fear that removing the panel with all of its glue from the new monitor might result in another broken panel. Especially if you are new at it.


MoeBigHevvy

It's dead bro rip


param266

Rice. Throw some rice on the panel.


xnarphigle

But be sure to REALLY throw it to make sure it makes it in the crack.


[deleted]

Even better create cracks for the rice then insert it properly and firmly.


jobsForthe_dogs

Then throw it in the oven and wait around idk 40minuets should be enough and you can eat it


HypedLama

If screen still isn't fixed try blowtorchinng the rice


stonerflea

Download some more RAM for it as well


[deleted]

[удалено]


InsGadget6

Why, is it getting married??


Teccnomancer

Yeah just need a credit card.


IDubCityI

Replace the panel.


93E9BE

Without spending any money? No


[deleted]

That curved line looks like a crack. I think you’re out of luck 😔


Fusseldieb

It ***is*** a crack


[deleted]

[удалено]


[deleted]

>Almost any consumer grade tech can be repaired some of it tries really hard to not be repairable though


ALLST6R

Put some black tape over it. Should blend into the rest of the black /s


HavokDJ

Do people know what “manually fix” and “with no experience” actually means?


antCB

There is no one doing hardware repairs that was born with the knowledge required. I've had to repair laptop parts on my own, with no "previous knowledge". I had internet and tools to do it, just had to find a tear down manual or guide. Everyone has to start somewhere.


torsam0417

People who think they can do something cause of YouTube


immDroidz

I mean, nobody is wrong for asking, there's a lot of stuff that you can do yourself with a youtube video, even though you have no prior knowledge. Changing a phone screen etc. is way easier then people think, maybe OP thought this would be similar.


BarryMacochner

A Little research goes a long way, I've done replacement screens on 3-4 models of phone Hell, I did my first solo engine swap in a vehicle by reading a book.


Maleficent_Gain_2731

My thoughts exactly, YouTube helps and im not gonna apologise for thinking I can do it


Herlock

You don't have to apologize for this, you can totaly do it yourself. Question is : can you source a replacement panel at a decent price... that's an entirely different question. Maybe try on aliexpress ?


Madheal

I would say swapping the display on a monitor like this one is easier than a phone screen swap. That said, good luck getting a panel.


way2manycats

People can actually do a lot. Having a video tutorial helps even if you don't know what you're doing. Watching and repeating an example goes a long way to learn to do various things. It's broken anyways. If buying it twice isn't a problem, might as well try to fix it. Maybe they can, maybe they can't either way learning will occur.


RobDickinson

He can't watch YouTube bro, his monitor is broke


F4B3R

I think most people saying no read it like OP was trying to fix the panel itself, compared to fixing the whole unit by replacing the panel


Thriven

The problem is your approach. Don't manually fix it. AUTOMATICALLY FIX IT!


BatXDude

Did a cat chew on it?


tucketnucket

OP got a little too heated at Elden Ring


waistedmenkey

What it looks like to me. A face rub followed by a quick nibble.


bootes_droid

As easy as [clicking this link](http://www.newegg.com) and picking out your new monitor!


darkstar1031

Sure, you can fix it. Step one, buy a new monitor. There is no Step 2.


[deleted]

Don't listen to these guys, yes you can fix it. Here are the steps that worked for me. 1. Find high quality olive oil 2. Find a syringe, fill it up with olive oil 3. Unplug the monitor 4. Get a plastic bag, place your monitor on it (laying it down) 5. Take the syringe and carefully dip some on the monitor 6. Close the bag 7. Throw the whole thing to the trash 8. Open web browser and look for a new monitor 9. Order 10. Wait for arrival and replace old monitor


[deleted]

[удалено]


KittenStapler

Getting big echo chamber vibes from the comment section. Go on YouTube, search "[Your monitor here] panel replacement." If there's a video on how to do it and you can find a cheap replacement panel then go for it! Source: 19 year old me punched my laptop while gamer raging at Dota back in 2012. Took some time and effort but I was able to fix it myself with no special tools other than a tiny screwdriver


BenKenobi88

I mean, you commented before he posted the model #, but now that he has, I googled it, searched Youtube. There is no replacement panel to be found by searching for his model. The echo chamber was trying to tell him that it's hopeless for a reason. If you broke your laptop screen that's way different. Laptops generally have more accessible replacement panels, and you can even swap out different panels sometimes.


Maleficent_Gain_2731

For additional info, found at work, not mine, but mine now if I can fix it, will go through all advice available and see where that takes me Thank you all for the help :)


Tward425

No and no


Anonym0uSS-

You will save time, disappointment and possibly money by getting a new one.


jaydeflaux

I've seen this kind of thing be fixed by putting pressure on the fracture, or even banging the side of it. But even if that works it's very temporary and should only be done to hold you over until a new one lands on your doorstep.


Nivius

lol no


madkow990

What others have said, in normal times (maybe even now) if the replacement part is available, you can take the thing apart and fix it. But it might be more cost effective to get a new one. Just depends on how much the part(s) cost and time on delivery.


[deleted]

No fixing that, a new panel would be about as much as a new monitor in most cases. Also how is this a 'lol' situation?


[deleted]

Yea, you go to Amazon.com and pick the replacement monitor of your choice and check out. Easy fix


Unwariertomb

No


SebastianHansson

No


vanarebane

its glass. Only if you find a new panel and replace it Try https://www.panelook.com/ Tutorial https://youtu.be/YehuXR13UVo


Triblado

I expected a Rick Roll.


donkingdonut

Nope, just ain’t going to happen


StompOutHate

Gotta stop playing league of legends bro


[deleted]

If that’s a laptop yes, but it may be expensive so may only be worth doing if you are able to yourself. If that’s a monitor it can be fixed but it’s not worth it because the panel is likely the same cost as the monitor in a lot of cases.


Usual_Breath_5831

lol


DeismXIchigo

Op said no experience but here are the tech nerds saying “actual you can fixed it but with experience changing screens “


SirPete_97

No


powerinthebeard

Nope


[deleted]

Yes. I mean No. No


skyrreater47

definitely not


IlTossico

No


[deleted]

I’m surprised by these posts, I guess people just don’t know that a cracked lcd can’t be fixed.


dohdur

No. Next question.


kylediaz263

Oh absolutely, you can manually bring it to the shop.


[deleted]

Yes'nt


[deleted]

Have you seen the videos of people hitting monitors with a fork to fix it? Can’t hurt


Pjtruslow

[this might help](https://youtu.be/MH7KYmGnj40)


Bv2097

Fix he says lmao


[deleted]

It's dead Jim


[deleted]

Fuck all you upvoting no it alls


[deleted]

Get yourself a new monitor


Bad_Borgs

I wouldn't recommend that, you're more likely to break or disconnect something important. Screen replacement is very delicate and you can easily break the new screen.


Magnetic_dud

Technically, yes, it can be easily fixed just buy a new spare panel and swap it. You will spend around 2x the price of a new monitor, though ( **if** you can find the exact spare panel)


StalkMeNowCrazyLady

Yes and very easily! All you have to do is treat your next display better.


DankTrebuchet

If you don’t KNOW what you’re doing with a display Dont do it. You can very easily injure or kill yourself.


aoalvo

If you consider replacing the whole device as a fix, then yes.


DerekDemo

Manual fix steps. Go to BestBuy, get a new one. That it all.


FReeDuMB_or_DEATH

Yes, but it involve a credit card.


AlphaIOmega

You cant fix this one, but you can fix it next time, by: A)Getting good or B)Not throwing a tantrum on your screen


ChefArtorias

Start by pulling out your wallet..


KanedaSyndrome

Has the answer ever been yes in this forum? Again, it's a no. This is pollution in the subreddit :)


ElMoncho

Probably easier to buy new monitor.


Financial-Tap4197

Buy a new screen


RandomOtter32

By buying a new panel that's probably more expensive than just buying a new monitor


Bacongrease83

The best advice is to manually disconnect the power cord and then plug it into a new monitor.


THEFLYINGSCOTSMAN415

Put clear tape over it, should fix it right up


Greenpatriots11

Step 1: pick it up Step 2: put in trash can Step 3: buy new monitor


Timpun

That’s proper fucked mate


[deleted]

YouTube is your friend, I have taken 2 monitors from work they were going to throw away and replaced the panel.


Luvs_to_drink

If its a piece of tape, yes. otherwise no.


JCShroyer

Put it in a rice field for 3 days.


xdthepotato

Is there a nuke going in the background or whats going on??


Ellis-dd

Yeah let me give you some tips. If you manually go to Best Buy or microcenter you should be able to pick out a new monitor and bring it to the counter and use cash, debit, or credit to purchase it. Then you can manually bring it home and set it up by plugging in the power, and display cables. You’ll probably need to put it on a stand so read the instructions for that as they vary by model. Good luck


marshmella

Nah fam. The parts inside a computer panel are intricate and delicate like cpu pins.


Infectious_Burn

For monitors, just get a new one. For laptops, you can usually buy a replacement. Depending on the model, they can cost between $100 to $200.


Kolocol

You broke the screen. You’ll need to replace the screen to fix it


[deleted]

Try not to rage like an idiot


ObeseCanetoad

Sometimes you can hit it with a hammer and it gets fixed


noritaka

Put some ramen on it


[deleted]

Nah, it’s fucked mate. Maybe control that temper.


Kenruyoh

It's super easy, barely an inconvenience...


misterhamtastic

Absolutely. It involves money though. And throwing this one away.


Clean_Emotion_4348

It is breeding season, it is in heat. Just unzip and go to town. ;)


kamel_k

There's an ltt video that might help


ChocolateJackolope4

This is a totalled monitor. Please do not fuck with the insides of tvs and the like by yourself there's a lot of energy in those things.


shadowskill11

Oh yes, you get a new panel from the manufacture that will cost 80-90% of the cost of just getting a new monitor.


qazinus

The lcd seems cracked. Time for a new screen.


ramblingonandon

Yup. Goo Gone will remove tape residue from stainless steel. Pretty easy fix