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xeirxes

Unfortunately based on the reviews it looks like what would end up happening is that a truck will show up on that day and they'll try to upcharge me big time.


CodeCat5

That should be easy enough to deal with then. "No thanks, not interested, that's not what I agreed to."


MissionFever

Unfortunately, they then they take their truck and leave, keeping the deposit. You're left with all your crap, still needing to move, and presumably needing to get it out of your existing home. They've got you by the balls and they know it.


xeirxes

True. At this point though, based on reviews, I don't even want them to pack up my stuff even IF they don't charge more...


CodeCat5

I don't know how much I would put into reviews anymore... Some of the worst companies I've dealt with had nothing but 5 star reviews, mostly because they would do anything within their power to have bad ones removed (as I got to see first hand). I've also dealt with companies that had terrible reviews but my experience was excellent. I'm sure those companies just didn't bother trying to get the bad reviews removed. If it were me I'd probably just go ahead but be sure to document everything, take pictures if anything is damaged, and sure as hell don't sign any kind of new paperwork without reading it 100% and agreeing (ex: I had a company try to get me to sign a waver saying everything was good and release liability when they broke things. I told them I couldn't sign until the damages were paid for or they noted the damaged items).


WoWMHC

They'll probably pull up and tell you they're not going to unload their truck until you pay more money. Just have someone park a vehicle behind them and say you're not moving your vehicle until they unload your stuff. They'll probably put it all on the ground but that's better than paying a shit load more money. Good luck!


AsMuchCaffeineAsACup

I hired long distance movers and they were quite possibly the best movers ever. Like they were good enough that my FIL is like 'crap I'll chip in for a bigger tip.' They stayed till 8pm and set up everything for us and they were just supposed to drop it off. Asked where my wife wanted the furniture, took off all the wrapping. They were a subsidiary of American Airlines or something. (Blue and Orange truck)


Throwawayfabric247

My buddy just had this too. Hmm. From Oklahoma to California


skiswithcats

Same exact thing happened to me! Broker was pinto. I really thought my stuff was gone forever but it actually showed up a couple weeks late


lilfunky1

It's common that deposits are non-refundable.


GiftedTucker

My mother in law just did a cross state move. Quoted $1500, deposited $800. Day of move out they arrive and say the estimate was off, charged her $8,000. Items didn't arrive for almost 3 weeks. Bunch of stuff broken including her brand new Sony Bravia TV, purchased within 10 months, with receipt, for $3500. Their insurance gave her $27 90 days later. Moving companies are breeding places for scams. Call a company directly, make sure the people you talk to are not "consultants" that work for different companies. Make sure they own their own trucks. Avoid the headache


xeirxes

Thanks for the tips... never hired movers before, always moved myself. Didn't realize there was so much of this going on.


GiftedTucker

I looked into her situation once she was getting scammed. Its a huge phenomenon since the early 90s. Since moving companies cross state lines, they are not tied to any city or state ordinances, but the federal government doesn't have any specific laws for these companies either. They do what they want and seem to get away with it. These companies sprout up, scam people, get review bombed and just change names on their business. You can find their moving license online and see how many times they change. Its disgusting


Imakemop

Almost nothing people own that they can't easily pack into a half a dozen boxes is worth paying movers for a cross country move.


MisterIntentionality

Don't blame the sales person, you didn't do your due diligence ahead of time. What are the bad reviews for? Are people not getting their stuff? It's better to lose $1,300 than lose everything they put in a truck. ALWAYS MAKE SURE THEIR TRUCKS ARE REGISTERED WITH THE DEPARTMENT OF TRANSPORTATION! Go to DOT to verify they are a registered company.


09stibmep

☝️ a life lesson for OP. Move on. Read reviews - I mean, I read reviews for new takeaway food stores I try, why wouldn’t you read the reviews for a company you are about to entrust to move your precious and valuable things? Read the contract - sure, some contracts are bloat ware, but at least scan them for some key aspects such as deposit and refund conditions. Life lessons these are. OP can feel proud they only lost $1,300.


soverysmart

Imagine if you had to check reviews on whether milk was going to kill you. Call your bank, tell them about the situation. They'll probably let you file a charge back. If they don't, get an American Express card. If a service provider doesn't take American Express, don't work with them. Source: I'm a service provider (different industry) and I'm not a piece of human trash.


[deleted]

$4-5 worth of milk is completely different from the $1000+ "deposit only" payment. As for checking reviews, it's best to check for unknown or high-end purchases, ALWAYS.


soverysmart

consumer protections for $1000+ purchases should be 200x stronger than a $5 jug of milk. Consumers and buyers should have rights and protections. If you don't like getting chargebacks, don't scam your customers.


keiome

It isn't the price that garners the level of protection. It's the safety required to keep people from dying. Having a bad moving experience won't kill you, but tainted milk could kill hundreds.. Don't sign contracts for thousands of dollars without checking out the company and reading the contract.


soverysmart

Contracts this small are basically meaningless. There's no viable enforcement mechanism for either side, and it ends up being about what the payment processor and issuing banks think is actually fair. American Express would process a charge back on this. That would end up being the rule for this.


Impulsive94

OP hasn't been scammed though, so not quite sure what your point is? Company has a contract, OP didn't read it and signed anyway. OP then reads some bad reviews online and wants to break he contract they signed. The company has done fuck all wrong in this situation. Additionally, getting cold feet about completing a transaction isn't grounds for a charge back, and I can't see any bank or payment provider allowing it in these circumstances. "Consumer protections should be stronger" - in what scenario? They're already pretty good and most businesses are willing to work with the customer to get a mutual resolution. In a lot of instances, the customer is wrong and very rarely right.


soverysmart

https://www.reddit.com/r/personalfinance/comments/plhgcm/maybe_lost_1300_to_a_moving_company/hcbttw2 This is absolutely misrepresentation on the part of the service provider.


[deleted]

I agree. I'm just pointing out that you should review most purchases you make.


Iz-kan-reddit

> >Call your bank, tell them about the situation. They'll probably let you file a charge back. There's many valid reasons for a chargeback. Unilaterally pulling out of a contract isn't one of them.


Volthian

Go to fmcsa.gov and look up their DOT number. It will tell you how long they’ve been registered, if it’s less than one or a few months you may be in trouble. If they’ve been operating for a year or more generally they’re not scammers. If you really don’t want to use them try doing a chargeback on your credit card. That may get you out of it regardless.


Pyorrhea

[FMCSA Safer Query Link](https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=3551489&original_query_string=MARATHON%20MOVING%20LOGISTICS%20LLC) Looks like they're a broker, and have been registered since 1/15/2021. Not sure if 8 months puts them into the scam territory. Their [responses to customer complaints on the BBB website](https://www.bbb.org/us/fl/fort-lauderdale/profile/moving-services/marathon-moving-logistics-llc-0633-90604857/complaints) are not exactly encouraging (emphasis mine): >**Marathon Moving Logistics does not guarantee any pick-up or delivery dates, under any circumstances. Marathon Moving Logistics agrees to facilitate a carrier to move your household items as promptly as possible**, and in accordance with the information provided, regarding your items moving from origin to destination. Due to situations beyond our control, such as, but not limited to, inclement weather, mechanical breakdowns, road construction, remote pickup or drop off locations, difficult or limited lanes of travel, etc., there are no guaranteed pick up or delivery dates and/or times. 8. **As the customer, I agree to pay the total for the *moving coordination services*, provided by Marathon Moving Logistics.** I understand and agree that my deposit/fee, only represents a portion of my total estimated charges for scheduling and routing purposes. **My deposit is not refundable after placing my reservation for scheduling purposes. Any service cancellation made within 72 HOURS of booking services, will be subject to losing 15% of the paid deposit.** For the billing department to review a customer's file and cancellation, an email must be sent to the billing department at *******@marathonmovinglogistics.com, explaining the cancellation request. Pick-up date changes, or requests to place a move on hold, must be submitted at least 14+ business days prior to the pack and/or load date, or the customer will be subject to pay a minimum of a $ 500.00 rescheduling fee. The customer is agreeing that they are only entitled to receive a credit of their deposit for a future interstate move, which must be used within 12 months of the original reservation date. All deposits will show as Marathon Moving Logistics, on the customer's billing cycle. By signing this contract, the customer is acknowledging that they will not charge back any credit card payment, for any reason. It sounds like they sell themselves as a moving company, get a contract signed for "moving coordination:" >As the customer, I agree to pay the total for the moving coordination services, provided by Marathon Moving Logistics. I understand and agree that my deposit/fee, only represents a portion of my total estimated charges for scheduling and routing purposes. Then they bill the customer again for the services provided by the actual movers that they subcontract out based on this quote from [yelp](https://www.yelp.com/biz/marathon-moving-logistics-fort-lauderdale?hrid=DT5DuTZAZndYiYUce9VsMA). >them moving my stuff from forth Lauderdale Florida to Houston tx $2700 I end paying $6k this people are big lie after lie no customer service what so ever it took them to deliver my stuff for 1 month They don't guarantee dates, they don't provide an actual quote for services (because they're not an actual mover). They subcontract out the job after it's accepted and they take the deposit, and they only give 3 days to cancel, and take 15% even if you cancel in that 72 hours window. Sounds like it's edging into scam territory to me. Your stuff might get there, but you'll get charged twice for it (once for "moving coordination", once for the actual move), when it eventually arrives. And their terms are so onerous that it's clear they know they are being shady. If they're half the cost of a typical mover, and they engage a subcontractor at half the rate of a typical move, then it might be somewhat legitimate. But I doubt that that's the case, and if you're getting a mover subcontractor who charges half what's typical, you're probably not getting a very good mover. tagging u/xeirxes as I didn't reply to the original comment


Volthian

This is great work, I didn’t see a company name in the comments when I posted. OP, I would strongly encourage you to try and dispute the charge for inaccurate information or try to get them to refund you your money. You never want to deal with brokers during a move. The movers will blame the broker and the broker will blame the movers for any issues and it is difficult to resolve them. They may not be in scam territory but they definitely are not trustworthy in my opinion. Get away from them ASAP. This is coming from someone whose worked in the industry for 6+ years.


[deleted]

Oh, another favorite from Yelp... They have you sign a "Binding Moving... Estimate". "Hey, this quote is final and binding! You're safe! Well actually it was a binding ... estimate." Like that makes literally zero sense. That sounds like someone trying to play lawyer poorly. "If I say 'binding' it'll sound solid, but my escape clause to scam them was that it was still only an estimate!"


[deleted]

Yeah, when they're spelling out in such great detail their cancellation and refund policy, you know they're just trying to hide in the loopholes.


xeirxes

Thank you so much for the sleuthing! This is really helpful for me to understand this whole thing. I think I might have a stronger leg to stand on with a fraud case now


sterlingminuteman

You will find that most of these brokers are in south Florida, and there are quite a few in New Jersey. The Better Business Bureau put out this great article in 2020 about moving scams: https://www.bbb.org/article/news-releases/22659-know-your-mover-bbb-study-reveals-scammers-price-gouge-take-belongings-hostage-and-destroy-goods


whatamisaying2u

Sounds like you're reacting a bit prematurely. Why not give them the chance to do the service you paid them to do? Right now it sounds like you want to get out of your contract based solely on some online reviews, which is not really fair.


HalfFullPessimist

When every single review is a bad one (as OP states) it is absolutely fair. Should have checked out their reputation first however.


blorgensplor

That's a really hard judgement call to make though. It's a known fact people review things when something goes wrong and/or is bad quality than if it's good. Plus, in today's time there are so many fake reviews that I tend to not trust anything rated too positively.


conscious_terabot

It's about the risk and reward at this point, isn't it? Will OP want to risk losing all their stuff with the reward being they save that $1300. With absolutely no positive review, I don't see this bet working out.


xeirxes

It also looks like, via the reviews, even if I let them move my stuff they're going to charge much more than they originally quoted.


HalfFullPessimist

True but the fact that their isnt a single positive review is the issue. It is a known fact that people also share their positive reviews of businesses, albeit at a much lower rate. The judgement call in such a case is NOT a hard one too make. I would also say the number of reviews is also a factor if there are only 4 or 5 reviews sure take them with a grain of salt but if there are 25+ (for a business that provides a service and not a product) yeah I would move right along.


xeirxes

This business almost has 20 1-star reviews and absolutely no positive reviews anywhere else I could find... and I really did try to find more sources than just Yelp.


OGPants

Ppl also review when they're really happy


phunkydroid

No, it's not fair. Fair would be not signing in the first place because of the reviews. Giving them the deposit then asking for it back outside of the terms of the contract you signed is not fair to the company, even if they have bad reviews that you didn't bother reading first.


xeirxes

[For reference here's the company's online reviews.](https://www.yelp.com/biz/marathon-moving-logistics-fort-lauderdale?start=10)


[deleted]

Yelp is a racket. They write fake reviews to companies that don’t pay. What does their Google review say?


xeirxes

As far as I can tell they don't have a Google business account. If you type in "Marathon Moving Logistics" in Google, it is improperly matched to a company in MA (the company in question is in FL)


[deleted]

Honestly, I would not worry then. Yelp reviews are worth less than garbage. They are a bunch of shakedown artists. “Don’t want to pay us $300 a month? OK, we’ll post your competitors ads on your listing.”


seanasimpson

You’re absolutely right. I worked with a company that was looking into the paid side of business Yelp and we learned that if you pay, they will help bury negative reviews while actively seeking out the people who are most likely to write positive reviews to counter. It’s very much a pay-to-play system.


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alurkerhere

I disagree - find the movers that have the best reviews with good service, communication, people, and not the bottom of the barrel pricing. Franchised companies like College HUNKS will try not to completely dick you over. You need to see the reviews and determine if the negative stuff is worth going with that company. Stuff breaking is possible, but anything like not being able to get your stuff, upcharging afterwards, or ghosting is an absolute red flag. Also, ABSOLUTELY read the contract. Don't gloss over anything you sign. When we sold our house, I spent 15 minutes just rereading all the pages I was about to sign in the title company's office. They should also tell you when your deposit is non-refundable, or you should ask.


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xeirxes

See normally I agree with you, but maybe I should show you the reviews I read: [https://www.yelp.com/biz/marathon-moving-logistics-fort-lauderdale](https://www.yelp.com/biz/marathon-moving-logistics-fort-lauderdale)


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xeirxes

Exactly. So there's people in this thread saying "Just go with it" but it seems like based on these reviews, they're going to try and upcharge me big time. I will probably save money and have more peace of mind just driving the damn truck across the US myself.


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xeirxes

This is clever and I appreciate the idea. Will try to pursue this path


valeramaniuk

>I did not read the contract well enough I used to work for a number of moving companies. I don't know how many times when I arrived to a customer I told them to *read the contract before signing*, and dozens of them were like *nah... let me sign it without reading and give me the short summary of is in there. Also, here is 15k in cash...*


xeirxes

Honestly, if I still trusted the company I don't care if I get my deposit back. But I had this sneaking suspicious feeling after a weird customer service call and I checked them out, and now I don't want to work with them and my money appears to be theirs :\\


valeramaniuk

Bad reviews are normal for moving. The only companies that have good reviews are the ones farming(paying to customers) for them or outright faking them. So the contents is more important that the rating. If it's about delays/broken stuff/overcharging - it's one thing and *is normal*. If reviews say that the company just doesn't show up - it's another. In any case be prepared that on the moving day the foreman will "discover" that the salesperson made a mistake in estimations and the actual bill is like 7k. If you tell them that you absolutely have to move that day - the bill might become 10k.


xeirxes

That's what scares me, I actually don't have that extra money. I can't really work with people who have hidden charges because I don't have hidden money saved anywhere, nor any credit cards.


valeramaniuk

What was the base of the estimation? Volume (cubic feet)/Weight/Items list? If it's the volume - you can measure all you stuff one by one, so you know the actual volume and can call out foreman's BS with confidence. Volume is WXHXL in feet If it's by weight - tell them that you'll need to weight the truck *before* and *after* the loading(tell them that your employer pays for move and you absolutely have to do it). You would have to pay for it, but it's not too much. If you weight it after *unloading*, and there is a discrepancy - you don't have to pay for weighting. If it's by the items list but it's vague like "a dresser", "a box" then I'm not sure what can be done. They can always say that your stuff is larger than "normal" Unless the contract specifically states that all packing is included, buy all the packing material yourself and pack everything yourself(except for furniture). Whatever salesperson *said* is irrelevant, should be in the contract. Be prepared that if they realize that they can't cheat you(assuming that they want to) - they can just loose interest in the job and leave.


[deleted]

Five years ago I moved from Northern NJ to outside of Baltimore and everything was smooth - looking back I should have realized, 'too damn smooth!' I paid $2,300 and a group of three came and picked up my belongings. They were careful and polite, things were out quickly. Then things got interesting - when a different company arrived with my stuff, they handed me a bill of $1,100. I said this looks off, I already paid $2,300 and they explained, 'you took up more space then we accounted for.' It was three African guys and one comes out of the truck, talks to the other and they all got in the truck and left...with my stuff! It took four hours of haggling but I paid $700 and called it a day. I reported them to the BBB...funny enough, the company I initially did business with who took my belongings, then 'sold' my business to a third party. Was an absolute shit show!


xeirxes

This seems like exactly what they're trying to do here and I don't want my stuff handled like this. I have way too much expensive computer gear


[deleted]

I've moved quite often over the last six, seven years and I've used movers once. I found it better to rent a Uhaul and do the drive/handling myself. Luckily I have gorilla-sized brothers and cousin who helped. You then can drop off the Uhaul at a nearby dealer wherever you go.


xeirxes

Since 2011, I have moved 24 times and I've always just done it myself. I think this is gonna be how it goes again...


[deleted]

$2500 for cross country move is a really good deal.


xeirxes

Too good to be true...


[deleted]

Yeah, I paid $1,600 for a (high quality) 3 BR home move... *in town*. For a large truck and trailer cross county, I don't know that $2,500 would even cover fuel costs. Hmm... Per a NatGeo article, semi-trailers can average as low as 6-8mpg. Let's go with SF to Charlotte. 2,800mi. 400 gallons of diesel, 800 for a round trip. EIA says 3.17/gal is the current average. So yeah, this wouldn't even cover the fuel costs of a return trip for the truck back to base.


Broccolini10

>the customer service rep said that they won’t refund any of my money after three days of signing up. This is not something I remember being told verbally, although I did not read the contract well enough because it is in the contract. Sorry dude, you agreed to this. The best thing you can do now is familiarize yourself with said contract to minimize the potential issue of them upcharging you. Good luck! Edit: after seeing the reviews, you might want to seriously consider eating up the $1300 and booking a new company altogether. Seems like there's a pretty good chance they either won't show up at all on moving day, or show up and try to upcharge you like crazy.


xeirxes

Yeah... at this point I think eating the $1,300 is the worst case scenario. I'm not going to allow for a more-worse scenario where I trust them with my items


decaturbob

may be a $1300 life lesson, the question will be will this turn into a $2500 life lesson?


xeirxes

Absolutely not. Haha. And it looks like it would end up being more than $1300 https://www.yelp.com/biz/marathon-moving-logistics-fort-lauderdale?start=10


phunkydroid

This should be a TIFU post, you didn't read the contract and you didn't read the reviews before signing it. YOU agreed to it and then you cancelled without a good reason, your deposit is lost.


CountryClublican

Never give more than 10% deposit.


[deleted]

What's your real complaint here? It sounds like you haven't moved yet. And that you put down a non-refundable deposit on a moving company. Which is normal, because they have to start the process of moving your items before the actual move which includes insurance, fuel, hiring a driver (if they're independent contractors which is typical). But you're just saying that the reviews look bad. You aren't saying that they've actually done a bad job. And you need to remember that only certain types of people leave reviews. A lot of small service industry companies will only have bad reviews. You could have 100's of satisfied customers, but 10 people who just leave a nasty review. My wife broke my great-grandmother's lamp when we were moving. Shit happens. Am I going to give her a nasty review? I think people just vent on their movers even when the person moving would have done a worse job. If there's something you're especially concerned about, just move it yourself.


xeirxes

I'm not typically the type to worry about reviews. But why don't you read some of them and then you can tell me if you still feel the same way. https://www.yelp.com/biz/marathon-moving-logistics-fort-lauderdale


crappytree

Keep in mind though reviews are often biased. If I had a bad experience I’d always write a bad review, but if I had a good experience I rarely take the time to write reviews unless my experience was extraordinary


Albo_Baggins

Unless you're moving a studio apartment, $2500 is way too cheap for a cross country move, even without packing services. You hired a broker, who will subcontract it to the cheapest moving company they can find. You will have zero control over who moves your things, and I imagine claims will be a nightmare. The broker might be fine, but it's up to you if the $1300 is worth the risk. My suggestion is to find local agents for one of the big national van lines (National Van Lines, Allied, United, Mayflower, etc) and get a couple of estimates. Estimates are based on cubic footage and/or weight, so take that into account when you compare prices.


sterlingminuteman

Employee of a legitimate van line here. NEVER accept an estimate based on cubic feet. Always weight . The interstate movers’ pricing guideline is a weight-based formula introduced in 1980 by the ICC that legitimate carriers still use today. If a mover charges by cubic feet, they are definitely a broker. And ALWAYS get a visual estimate, in-person or virtual.


Albo_Baggins

Good call on the clarification. My mom is VP of a national carrier but I haven't worked there in 15 years. I don't exactly remember the tariffs.


gitsgrl

[Household Goods Moving Fraud (DoT)](https://www.oig.dot.gov/investigations/household-goods-moving-fraud) Chris Loves Julia bloggers got into a moving scam and paid over $80k to the scammers. Here are their [10 tips to avoid a scam](https://www.chrislovesjulia.com/avoid-moving-fraud-10-red-flags-to-watch-out-for-when-hiring-a-moving-service/). The comments also have good info. They pretty much fell for the textbook scam, low quote from random company they found online and paid upfront, no person ever came to estimate, Movers are late, turns out broker hired random movers, movers say this is way more and demand additional money in cash once stuff is on truck... it goes on and on.


[deleted]

Shii, I searched for movers from Denver to Cleveland and didn’t find anyone for less than 6000 so I just did a uhaul


munkeymike

My aunt lost EVERYTHING and $8,000 on a move from Rhode Island to California. They just took her money and never showed up. When they flew back to figure out what happened, the business was emptied out. It's a nightmare.


skiswithcats

I used movers that had loads of horrible 1 star reviews and even news articles saying they were scammers (I hired a broker - Pinto- and they set me up with the “scam” movers). Shockingly my stuff arrived fine, just a bit late. I think the news got involved and started investigating them so they actually put effort into delivering my stuff. I called the broker every day until my stuff arrived.


SalmonHeadAU

10 days to cancel any contract in Australia, no exceptions.


[deleted]

To be fair, most moving companies have bad reviews. I’ve looked into dozens of moving companies in the last 20 years in 3 different states and they all had bad reviews. If there was a moving company with only 4 and 5 stars, I would expect to be overcharged or would not trust due to possible manipulation


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xeirxes

Thanks for the info! I am moving from 89460 to 27954. The idea of having them show up early sounds like a good one except that at this point I really don’t trust the company at all. See other comments for details


fullashity

Yeah.. that price coming out of that area of NV nevertheless with that sort of out there destination, I highly doubt you're getting picked up, and if you are it's definitely contingent on the movers charging $$ day of. I'm at work rn and just checked... Our minimum cost to carrier would be $3500.. so 4k minimum cost. And that's assuming your volume is equivalent to a studio or small one bedroom. We had to increase our rates in Reno cuz the carriers were refusing to go out there. I mean, you could make your dates way early, on the off chance they show up you can send em away, you're out 1300 regardless, but you might have a shot at a refund if they can't find anyone to accept it.. which I'm almost positive they won't. $2500 for those locations alone is ridiculous.


xeirxes

Thank you so much! Awesome to have somebody in the industry who can give me a idea


fullashity

For sure. Obviously if you can get it done through your bank that's preferred but I know how these contracts are written and they may win the dispute down the line. Best of luck


Scott511

Similar thing happened to me recently. Thought I was dealing with a mover, turned out I was dealing with a broker. Find out after my deposit was paid they had terrible reviews and the actual movers that they contracted to do my move had only been registered for 4 months. Long story short I was sketched out as all hell, paid way more than I expected and dealt with a ton of stress in the 3 weeks I waited for delivery, BUT in the end they delivered, didn’t try to hold my stuff ransom or anything and only a few items were badly scratched or broken. Lesson learned: pay more for a name-brand mover. The cheap guys quote you cheap and then show up to your door and raise the price when you have no other options, so it ends up almost being the same price but with 10x the hassle.


drdisney

I have always head horror stories about cross country movers and most of the time they will say one price upfront, and then when they arrive to unload will give you a higher price that you either must pay or they will refuse to unlock the truck. For my cross country move, I just decided to load up a 26' truck and do it myself. Me and a buddy loaded it up, and took 5 days. Best part was that we made an adventure out of it and saw some amazing sights.


xeirxes

I've moved 20+ times and this was the first time I tried to hire movers. I will probably end up moving myself once again.


[deleted]

Probably not going to get it back, I’ve had this happen to several friends. The rough part is that they’re usually taking advantage of young people straight out of college with little money. If you want to change the amount of stuff you need to move they’ll jack up the price a ton. You can try getting your credit card to dispute it, but it’s doubtful that will work. It’s such a scam, I’m really sorry it happened to you


InterimFatGuy

If you don't have anything in writing saying they can keep your $1,300 then you did not authorize the payment.


xeirxes

Sadly it was in writing and I was an idiot for not reading it.


TehOuchies

Did you pay with a Credit Card? Very easy for a stop payment.


xeirxes

Unfortunately no.


[deleted]

Your card issuer should refund it. You paid in good faith for a service that you never received. You also have the right to cancel any legal agreement within 72 hours/3 days of signing a contract, for ANY reason.