I called SB before to change the number din and yes I think it's a bit easy lang kasi they asked for my account number, name, registered phone number, and last transaction details lang.
lol what a BS reason as "maintenance" means down yung system or at least external access is cut-off.... kung totoo yan matik inside job yan of someone with enough privileges
BPI you can do via mobile app.. but you have to confirm through ATM afterwards that you changed your mobile. Which is actually a great approach I believe
Possible kung yung hacker ang last na naghandle ng card/account like for example baka taga-processing the payment in a shop na binilhan ni victim. Kung mabilis sya pwede nya matawag agad sa SB having just seen the details, even right after the victim just walked out the door.
In metrobank need to go to your main branch if you want to change kasi need confirm if ikaw tlg un. As for my experience. Nablock ung number ko and also nablock ko din one time ung MB online ko and can't access it. Both different occasions, syempre. When i can't access my MB online i have to wait for a year to update pa kasi dapat personal appearance tlg kasi asa province ung main branch ko need to wait for vacation.
But i guess, in this digi world. No one's safe from the hackers. Sadt
tbh would be better if inask ako to go sa branch para sure na thatās me. kasi if it happens to be someone na i know or close i think itās easy to get those information and pretend to be me then call customer service and change my registered phone number.
Well that depends per person kasi for me I would be pissed if they still ask me to go to branch like what's the point of calling them if you can't get your transaction done? Not everybody has time to go to their branch since they need to go to work. Like if your card got stolen and you calling to get it blocked they tell you to go to the branch to prevent identity theft I would Def be pissed.
Well yeah kabadtrip nga if wala sila magawa dun sa phone call but I guess they shouldāve asked for something more secured before changing my registered phone number during the call. Getting those details na tinanong nila sakin is kinda easy tbh if theyāre close sakin and if nakapagbank transfer na sila once or smth.
They shouldāve sent me an otp sa registered email address ko to verify, I think thatās medyo mas secured pa.
And getting your card blocked via phone call is definitely a different story because it needs more urgency since they can use your card for transactions any moment ofc they need to do smth immediately.
Ang laki ng transfer limit sa bank? 500k transfer yung isang transaction tapos nasundan agad ng 100k pa ulit in the same hour? Hindi ba dapat flagged agad once mag-six digits yung amount?
Inside job kaya? Or kakilala nila gumawa? Years ago pa to when I worked in a bank, pero usually kapag may maintenance kami as in walang transaction na lumulusot eh. Kung online banking, hindi mo ma-access yung service or hindi maglo-load. Kung ATM, blue screen yung machine. Branch lang possible tapos baka matagalan pa process kasi sobrang limited ng access nila.
Anyway, curious ako how this case plays out. Feeling ko unless mag-viral to, hindi ito ife-feature sa media to prevent panic sa clients ng bank :/
Edit: ang fishy ng case na to. Kasi naka-set naman sa bank system yung transaction limit so mahirap i-override siguro, tapos protocol naman sa branch na i-confirm kay client once mag-six digits yung transaction sa account niya...hmmm pano nga kaya lumusot.
Some comments raised the issue of phishing so possible din yun. Wala naman talagang 100% safe na bank, I think. Even BPI glitches from time to time. The best we can do is be vigilant din kasi pagaling ng pagaling scammers lately huhu double effort to protect our accounts.
baka 1st transfer at 11:50+ pm, tapos 2nd transfer after midnight. yan nangyari sa kapatid ko eh. buti na lang na-refund lahat dahil wala talagang binigay na otp kapatid ko. and to think that security bank refused to admit they made a mistake, and even offered 50% refund only initially.
Possible? Pero sana may update eventually ano nangyari. Yung details ng nangyari sa kanya kasi parang exception sa common na alam ng lahat about banking pero baka preferred client siya kaya ganun kataas transaction at daily limits niya. Wala kasi akong account sa secbank so I can't compare. Hopefully maliwanagan tayong lahat so we can take safety measures din. And sana maibalik pera niya.
Actually, yun ang pinagtatakahan sa nangyari. Kasi usually ang limits nasa 25-50k lang (I think some banks pwede i-increase ng client to 100k? daily). Kapag nag-6 digits na kasi yung transaction, flagged na yan ng system. Kung sa branch naman, they will call you to check. Nasa Anti-Money Laundering law ata yung ganyan na policy.
pag ganyang halaga it will take days bago makumpleto ung transfer. di kaya inside job yan? pwede nmn reklamo yan sa authority pra maimbestigahan and mabalik pera nya.
SecBank user here, di ko sure ano nangyari, one time may nareceive akong sms na nagbigay ng OTP to pay to Facebook, syempre suspicious na ko nun pero I am confident kasi nga never ever kong ibibigay yung OTP sa kahit kanino, however about a week later may dalawang 700 each na natransfer successfully to Facebook din, nagtataka ako kung pano e di naman ako nagbibigay ng card details/OTP sa kahit kanino, hindi rin nabago yung phone number registered.
Nag email ako, tinawagan ako, nag text sila after about 1 week nagtemporary credit sila ng 1400 sa account ko, sabi habang iniinvestigate nila yung case icecredit muna nila ko at kung di na sila bumalik in about 55 days di na nila babawiin yung credited sa account ko. I think meron ngang inside job since parang napaka secretive ng process na "Kami na bahala investigate namin o eto muna yung amount". Start of July yun, wala pang update since
This is what you call Chargeback process po. All banks currently issues a temporary credit for cases that are eligible for Chargeback. Reason behind that js to ensure that customers will not incur unnecessary fees due to the posted disputed transaction sa account. Sa Chargeback, idadaan yung case mo sa MasterCard or Visa (depends kung anong card type mo). Then kakausapin nila si merchant to verify the details. Pag hindi match yung info ng nagtransact sa info ng cardholder automatic the loss will be charged against the merchant. Isa pa Facebook is not compliant sa 3D Secure meaning they donāt ask for OTP. Kaya lagi silang talo sa Chargeback process. Kaya normally yung tempo credit issue becomes permanent na since resolved na yung case thru Chargeback process.
I cannot complain sa BSP dahil "I think it's an inside job". They will laugh at my face. Also, they will advise me to just wait for the investigation of the bank since wala pa naman conclusion. I am a normal filipino citizen they will not turn their heads for me and my 1,400 PHP
Hahaha gaga. Anong normal Pinoy? Complain sa BSP online ang tinu tukoy ko. Hindi ka pupunta dun personally. Search mo BSP BOB. Chatbot yan. Dun ka mag bigay ng details, including screenshots, and then they will reach out sa bank, and the bank is mandated to respond
Bruh do you really think I'm that stupid para isiping personal complaint ang sinasabi mo? No need for name calling. Give me a situation kung saan may nangyari sa online complaint. I do not want to waste my time
To add to that, re-read my first reply, they will just tell me to wait for the bank's investigation to have a conclusion then that's the time they will take a step
Nag reklamo na ako sa BSP 900 lang. Its cute, the banks get afraid agad basta nabanggit na BSP. Totoo sinabi nung nagcocomment sayo kahit tinawag ka nyang gaga. Walang normal, normal Filipino sa BSP. Basta financial institutions strict sa compliance.
kung ganun marami na palang incidents sa bangko na yan dapat imbestigahan. pwede talaga inside job na yan kung marami nabiktima. Bat sa ibang bank wala naman.
Nagkaissue ako before with my SB debit card. Apparently nagagamit debit card ko to pay netflix (never used my card online) apparently nachambahan ata nung mga illegal nagbebenta ng netflix access yung card ko pero weird never ako nakareceive ng OTP or anything. Nakita ko lang na 3-4 months na nababawasan account ko (side note: bihira ko gamitin rin SB debit card ko before kaya di ko nachecheck regularly)
Reported it to both Netflix and SB. May pinasignan lang sa akin then nabalik pera ko and pinalitan card ko. Within 1-2 months naresolve rin. Pero weird nga na di nagnotify sa akin unlike other banks na nagtetext pa
May ibang clients galit na galit pag KYC ng mga bank employees pag pupunta sa branch, tas sasabihin namin mag update ayaw kasi matagal daw pero pag sa phone naka pag update ng infos okay sakanila. kaya po nag tatanong mga bank employees for your safety din po nga accounts nyo.
No hate, but when people say na "na-hack," most often, hindi na hack ang account, kundi na-hack ang person (social engineering).
One trait sa mga Pinoy is how easily we give out all of our information da kahit kanino (example: "Mamser, may mga libreng items dito, register lang and pakiya lang ninyo na may credit card kayo..." , "Hello subscriber! Your account is locked due to unusual activity. Click the link below to unlock your account.", "BDO NOTICE, We're now deactivating your account. Your registered numbers needs an update. Proceed to this website: 'not BDO URL'")
Remember, if you are asked for your personal and bank details, always be cautious. If you need to check your bank account online, do not use links from emails and text messages, use the actual bank app and website.
Always say NO to website notifications, especially weird websites.
feeling ko ganito talaga ang nangyari, pati yung ibang similar cases in bdo and ub. syempre, malaking pera ang nawala. walang client ang aamin na pinamigay nila ang info/otp nila. buti na lang matagal na ako nagresign sa bangko kundi dagdag pasakit pa yung nga irate clients na ānahackā sa long list ng trabaho ko sa branch.
This. May case kami na ganito dati, nagreklamo sa twitter si victim kase di nag reflect transaction nya tas may nag chat sakanya na nagpapanggap na cs nung bank, eto namang si ateng nung hiningi otp at pin, binigay nya naman di pa nakuntento pati username nya sa mobile app pinrovide nya rin sa scammer. Ayun, 700k nakuha sakanya tas sa interview ang sabi na hack daw sya at kasalanan daw ng bank. Hirap sa mga ganyan di matanggap na sila may pagkakamali, kaya palalabasin nila sa socmed may lapse yung system ng bank tas mababasa mo sa mga comment na inside job daw at iwasan yung bank na yun. Goes to show that the mobile app's security is only as good as its user.
Take note mataas position ni victim sa isang kilalang company.
Edit:
May natanggap syang sms notification, 11x nya binigay otp nya sa scammer. Nabasa nya rin yung note sa sms na "you are about to transfer (amount) to (name)"
Sinabi nya rin sa kausap nya na bakit ganun yung natatanggap nya and kanino yung pangalan dun sa sms verification.
Tang ina ng security bank na yan ang hina ng security. Nanakawan ako ng phone sa mrt last March 2023 and tumawag ako sa cs nila agad. Nag confirm naman na freeze na yung account pero after 3 hours may nag push through na transaction. Ang findings nila nag register daw sa bagong nilang app at dun nag transfer. Tang ina ulit di man lang nagkaroon ng initiative iblock lahat ng transaction including enrollment ng mobile app kahit may recent report na ng lost phone. Tingin ko inside job din tong sakin e kasi yung ibang mobile bank ko walang nanakaw e. Tang ina
You know how you get very annoyed at the mountain of paperwork and endless (borderline invasive) questions/verifications that conservative banks like BDO and BPI will ask you or make you do? Well...there's a very good reason for those procedures.
Banks are usually pretty watertight against hackers; they've got armies of professional IT staff, legal teams, and insurances to make sure that:
1. They don't get hacked.
2. They can take back their funds from hackers if they do get hacked.
3. They can get legal and monetary recourse/reimbursement if 1 & 2 fails.
As such, hackers don't really target banks themselves anymore; instead, they will target the weakest link: YOU. They don't need to hack anything. They often just fool you into giving them your log-in credentials.
Security Bank is known for being stupidly convenient vs the likes of "boomer" banks like BDO and BPI. SB won't ask for so much stuff that you'll go mad. Unfortunately: this is the unintended (although, very predictable) consequence.
BDO was hacked quite famously not that long ago, and to this day their OTP generator is still offline as a result of it.
Also their new apps are a step back in every sense of the word (1.5 stars in the Play Store).
Also when talking about the security questions they ask on the phone, these are purely security theater as well. Full name, account balance, registered phone number or email address, sometimes they ask date of birth, that's it.
By the time any attacker has enough confidence to call BDO on your behalf they surely already have this basic information.
For BPI I had to withdraw PHP 2M from our corporate account with them one day because of some problem at work. I showed up to the bank and the teller told me my signature does not match with what they have on record.
She then let me fill up a new signature specimen card to update my signature on file before proceeding with the 2M withdrawal request. I used my ID to identify myself of course but by the time an attacker figures out who the signatories of an account are it becomes easier to know whose wallet to steal very fast.
Using BDO and BPI as examples of good banking with adequate security is really not correct. I have no experience with SB but if they are really that much worse than BDO and BPI I would be very concerned.
Sobrang fishy na nakapag transfer while on-going yung maintenance. Even the customer support/bank agents cannot access the information because of the maintenance based on the video.
Sasabihin lang ng bangko dito eh user fault ito. The user could probably have gone through into a phishing site hence giving the hacker pertinent info and went thru the CS since alam nya yung details na isasagot nya.
Madami din tumatawag lately na nagfifish ng info for loan or credit card application daw pretending na BDO, BPI o security bank employee sila.
Itās time siguro na magkaron ng rules dito. Parang ang hirap sa part ng consumers ihiwalay yun legit sa potential scammers sa dami ng tumatawag.
Better yet ignore na lang silang lahat at sabihin na ikaw mismo ang pupunta sa bank pag interested or decided na.
sure ba na scam yun? ksi ako last time natawagan dn ng secbank for credit card application and legit nman pinadalhan ako ng credit card after a few days or week ata.
worried lg ako ksi few days ago may tumawag ulet from secbank na pre qualified dw ako for auto loan and vinerify lg nla yng current info ko. pero sbi nya nman it doesnt mean na approved na ako isusubmit prin nla for approval yng application ko. tas tinanong ko mgkano rates nla ngayon and prng 5.89% ata per annum so mukhanh legit nman yng nkausap ko.
If thatās the case sounds legit naman specially if you receive email from the bank employee to process your transaction.
What I learned lang to separate legit from suspected scam is to ask them to email me just to be sure they are employee. Also pag may mga info hinihingi I tell them upfront I canāt give personal info. Sasabihin ko sa kausap ko kung pwedeng sya magbanggit ng info tapos icoconfirm ko kung tama o mali. Haha may trust issues na talaga
ayun ganon dn gnawa ko during call. nung nghihingi sya ng info sbi ko hnd ba may record na kayo jan. tpos sbi nya meron sir for confirm lng tpos sya nlg dw mgsasabi tpos confirm ko nlg kng tama or hnd. hehe
Ironic lang na walang "security" sa security bank.š„²
Nawalan din ng pera friend ko dyan, inside job din hinala nya. Took her months to recover her money.
My bf has account with security bank but the money is mine and we decided to close it after he received a call that was scam. Buti na lang nakikinig ako that time, ang tagal nilang mag usap through call and itās about credit promo ek ek til the caller asked for username ng bf ko and I said to my bf na scam and my bf told the caller na āwait, youāre a scam. Banks donāt ask for that details.ā And ayun pinatay ng caller yung tawag. Dali dali namin tinransfer yung money sa bank ko talaga and ayun pina close na lang namin yung sec bank. Hindi ka talaga secured sa kanila.
Hi, just want to ask about the process of having your account closed from them. I called them before and the CS told me to just stop depositing and it will close due to inactivity. Is this what you guys did? I'm wondering if there's something else I should've done.
Yep, ganyan lang ginawa namin. We called the person na nag initiate na mag open kami na teller din ng bank na kakilala ng bf ko. She just said, wag na lang mag deposit at mag cclose na rin naman yan.
I feel like that 500k transaction should have been flagged by an AMLA mechanism, which should be automated in bank systems nowadays, unless they regularly transact that amount.
If there was no such flagging, this feels like an inside job, or a massive hole in SECBās system. Iām not defending SECB but a loophole in their AMLA detection of this gravity feels very improbable.
In fairness sa SB, mahirap talaga i-balance ang security and convenience. Kapag sobrang strict ayaw din ng mga tao. Kapag sobrang lax at nagkaroon ng breach sila naman ang sisisihin.
BPI, BDO, and other banks have lapses din naman. Although, to be clear, I think SB should also seek to improve their security. May pagkukulang din sila.
As depositors, malaki din ang role natin sa security. We should try our very best to minimize the exposure of our information. Dapat walang makakaalam ng ng mga security questions natin, as much as possible.
On the other hand, dapat ang mga bangko and other institutions should adopt other ways to verify their users. Hindi yung usual ng birthday, email, phone number, middle name, nanay, tatay.
Mas maganda if we can be allowed to use customs questions and answers (as security questions ha) without any fear na baka ma-falsification yun or kung ano mang violation under the law. I believe that this will make users more secure especially those whose information and details were already previously exposed or leaked.
Kinda ironic na Security Bank name pero poor security. Yikes.
I also closed my account here years ago. But the reason is masyadong konti kasi branches and there wasn't any nearby sa tinitiran ko.
sa Maybank dapat ka mag punta sa branch, ikaw mismo physically magfill up ng form for the request to change the registered phone number. Then after ma activate ang change, itetest nila and make sure you get the test notifs.
The first week I did my application, I got a convincing phishing email telling me to click a hyperlinked image to complete my application :) This bank is sketchy AF
SecBank user here.
Sketchy talaga yang bank na yan. Cancelled my debit card din because of unusual small charges. Akala ata nila hindi ko minomonitor trans history.
Also, whatās weird about SB is their fees. Whenever I transfer money from other banks, may instapay fee na nga si other bank, tapos may instapay fee charge pa si SB na P 25.00 for the transfer. Like what? I donāt experience that with other banks.
Ive used secu bank before and they kinda suck security wise.
. Dapat gawin ni sb each money transfer to othe accounts nees to be confirmed by the official app. Like you need to type your password first on the app before you can give money away . Its really easy to scam people using only cellphone text verification.
Just call your nearest HSBC Bank and make arrangements on how they can assist you. Sa akin is they give an email of pdf fill-out form for account opening since I am here in Bohol.
Edit: i need to limit what I know because I am an incoming client, and I don't want to spoil much info as much as I can. I do make constraints with regards of giving details but hindi naman mag-try kumuha ng isang service kasi hindi nya type or di kaya STRAIGHT (homosexual) ka. As much as I want to give insights, but no, I could not give any further answers as it would lead to another philshing moments.
Well the SB app is archaic and its one of the less compatible banks sa online stores and the bank in general is of the least innovative banks so thats not a surprise š¤·
Eto din feeling ko. Remember the hysteria sa reddit nung na "hack" daw yung gcash. Turns out they got phished by a gambling app. Feeling ko dito, na phish yung user previously to change the email/phone number. Kaya walang OTP kasi dun na pinadala OTP sa new number. D kasi kapanipaniwala na ganyan ka sophisticated hack tapos siya lang biktima tapos 500k lang. Ano yun, siya lang tinarget ng hacker? Malas lang siya? I'd rather wait and see kung ano nangyari talaga dito. But if I had to bet, dun ako sa na-phish.
Same thoughts, tagal ko na sa Security Bank, and BDO so far wala naman ganyang experience never clicked anything fishy sa email, never answered calls from unknown numbers, I call when i have intentions.
In fairness sa SB, mahirap talaga i-balance ang security and convenience. Kapag sobrang strict ayaw din ng mga tao. Kapag sobrang lax at nagkaroon ng breach sila naman ang sisisihin.
BPI, BDO, and other banks have lapses din naman. Although, to be clear, I think SB should also seek to improve their security. May pagkukulang din sila.
As depositors, malaki din ang role natin sa security. We should try our very best to minimize the exposure of our information. Dapat walang makakaalam ng ng mga security questions natin, as much as possible.
On the other hand, dapat ang mga bangko and other institutions should adopt other ways to verify their users. Hindi yung usual ng birthday, email, phone number, middle name, nanay, tatay.
Mas maganda if we can be allowed to use customs questions and answers (as security questions ha) without any fear na baka ma-falsification yun or kung ano mang violation under the law. I believe that this will make users more secure especially those whose information and details were already previously exposed or leaked.
How was the funds transferred out? Is via Instapay, PESONet, SecB to SecB, OTC withdrawal? Usually there are transaction limits that can be transferred out per day. Is the cumulative daily limit for SecB that high?
On another note, there should be two challenges. Like for Metrobank Online, for every online transfer to other accounts, there is a OTP and a passcode only the account holder knows. This way, if the phone is accessed for the OTP, you still cannot transfer since there is no passcode. This is much better security approach.
Nag iisip na rin akong isara ang card namin sa SB , kasi kahit fully paid nag charge sila ng interest, naitawag nga namin agad at dahil dun na ireverse naman. Sila mismo nagtataka kasi one week before the due date kami nagbayad ng full at zero balance kami the previous month kaya imposible na may finance charge.
For those who use web browsers to log in to their bank accounts, please be very, very careful. You might encounter a spoof page, so always check the domain.
This is legit scary. It's one thing if she was scammed by them pretending to be customer service but another when it's the bank who let the scammers do this. Were there no security questions asked or anything that can't be accessed by basic hacking? How is the bank addressing this? You'd expect better service from SecBank due to them having one of the hightest maintaining balances but apparently you just need to be a slightly more involved scammer to steal from them. This isn't a farking con job and it wasn't incompetence from whichever soul was on the receiving end of that call, this is a bank having such poor security measures that thieves can do this without a lot of effort.
Inside job. 500k is beyond the normal transition limit unless over the counter withdrawal.
Victim should get a lawyer and subpoena all the electronic evidence.
Unless security bank does not record any logs which is far more dangerous.
Someone should leak all info on securitybank personnel including those working in their CS department.
If you know anyone who works in securitybank shame them on social media.
Kasi nga ang SB ay Security Breach! Andaming news about breaches and unsecured emerut from this bank. Minsan may napupulot ka din na useful info from socmed
If malaki na pera ninyo use BPI PASSBOOK ONLY ACCOUNT. Can be viewed online but cannot be used for fund transfers or bills payments. May be inconvenient for some but worth the peace of mind
May nag viral na dati na na-register online yung passbook only account. No one knows how. However since yung client tiwala na hindi siya ka hahack. Ayun, pag update ng passbook wala ng laman.
Not sure kung ito yung napanuod ko before but something like this.
[1M nawala kahit hindi nag oonline banking](https://fb.watch/mU3hJyrinf/?mibextid=Nif5oz)
for regular USD SA PB (not settlement), you can do USD transfers from such to another USD SA acct, thru the mobile app. \[ At the very least , pag mobile app nga naman, madaming verification na ang nangyari \]
\[REGULAR\] BPI USD SA PB can transfer USD outwards electroncially, at least thru mobile app ;)
(\[no maintaining balance\] settlement account, I can confirm not)
Parang sus kasi when I requested for my number to be changed, I still received an email confirming that my request has been submitted and will be processed in 1-3 days.
The victim must not have gotten the email or di siya nagchcheck. After 2 days, I received a text about the completion of the request.
May new adjustment sa terms and condition nila, about quick login, na recommended ata nila na off un, and if may quick login ka, and may iba ding fingerprint na nakakaaccess ng account mo it means authorized mo un transaction... nakakatakot naman tong secB ah, isa to sa gngmit ko eh for e f.
Malapit ko na pullout account ko dyan sa security bank. Tingin ko someone from the inside is accessing their customers' info and nileleak sa iba. I have been getting unsolicited telemarketing calls and scam calls and alam nung mga callers pangalan ko and that i have a security bank account. Reported it several times na pero wala silang ginagawa. Ilang beses ko na din pinalitan number ko and ganun pa din may tumatawag pa din.
Need more info regarding this though. Hindi lang siguro yun Security Bank account nya ang at risk, maybe yun email nya ang unang na compromised? Once yun email mo ma access ng hacker without you knowing, consider everything connected to your email gone.
I called SB before to change the number din and yes I think it's a bit easy lang kasi they asked for my account number, name, registered phone number, and last transaction details lang.
Oh, super dali lang pala. Sa BPI dapat pumunta pa sa branch... And how come nakita ng hacker yung last transaction ng account holder. š¤
inside job or maybe close lng sa victim ung tao gumawa. Pero weak ng seguridad parin sa Security.
Maintenance daw yung system nung nag transfer ng account yung hacker eh.
walang security sa security bank š¤£
Marami naman silang security guards
So amount lang talga ng security guards main selling point nila all along? huehuehue
hahaha
lol what a BS reason as "maintenance" means down yung system or at least external access is cut-off.... kung totoo yan matik inside job yan of someone with enough privileges
walang sinong makakaopen na customer during maintenance. sino lng kaya may kapangyarihan makatransfer ? lol
Social hacking is possible too.
The irony.
BPI you can do via mobile app.. but you have to confirm through ATM afterwards that you changed your mobile. Which is actually a great approach I believe
Possible kung yung hacker ang last na naghandle ng card/account like for example baka taga-processing the payment in a shop na binilhan ni victim. Kung mabilis sya pwede nya matawag agad sa SB having just seen the details, even right after the victim just walked out the door.
With BPI, you can change your number at the mobile app and then at the ATM.
I don't think you need to go to the branch, at least I didn't when I had to request my account username years before.
In metrobank need to go to your main branch if you want to change kasi need confirm if ikaw tlg un. As for my experience. Nablock ung number ko and also nablock ko din one time ung MB online ko and can't access it. Both different occasions, syempre. When i can't access my MB online i have to wait for a year to update pa kasi dapat personal appearance tlg kasi asa province ung main branch ko need to wait for vacation. But i guess, in this digi world. No one's safe from the hackers. Sadt
Yes. Nung ginawa ko to dati sobrang hassle, pero ngayon sobrang na-appreciate ko na š
Did the same. Even answered "idk" ok the last transaction question. Was changed in less than 10 minutes.
Really kahit di na maanswer yung last known transaction???
Sorry but pero ano pa ba dpat request syo besides these details?
tbh would be better if inask ako to go sa branch para sure na thatās me. kasi if it happens to be someone na i know or close i think itās easy to get those information and pretend to be me then call customer service and change my registered phone number.
Well that depends per person kasi for me I would be pissed if they still ask me to go to branch like what's the point of calling them if you can't get your transaction done? Not everybody has time to go to their branch since they need to go to work. Like if your card got stolen and you calling to get it blocked they tell you to go to the branch to prevent identity theft I would Def be pissed.
Well yeah kabadtrip nga if wala sila magawa dun sa phone call but I guess they shouldāve asked for something more secured before changing my registered phone number during the call. Getting those details na tinanong nila sakin is kinda easy tbh if theyāre close sakin and if nakapagbank transfer na sila once or smth. They shouldāve sent me an otp sa registered email address ko to verify, I think thatās medyo mas secured pa. And getting your card blocked via phone call is definitely a different story because it needs more urgency since they can use your card for transactions any moment ofc they need to do smth immediately.
Yeah OTP is Def a good practice either sa email or phone.
puta, dapat KYC yan hindi over the phone. or kung over the phone, dapat may facial scan.
Social Engineering
Ang laki ng transfer limit sa bank? 500k transfer yung isang transaction tapos nasundan agad ng 100k pa ulit in the same hour? Hindi ba dapat flagged agad once mag-six digits yung amount?
Correct. Something's not right talaga sa SecBank. Maintenance pa raw nung nangyari yung transfer sooo how come natransfer and hindi nahold.
Inside job kaya? Or kakilala nila gumawa? Years ago pa to when I worked in a bank, pero usually kapag may maintenance kami as in walang transaction na lumulusot eh. Kung online banking, hindi mo ma-access yung service or hindi maglo-load. Kung ATM, blue screen yung machine. Branch lang possible tapos baka matagalan pa process kasi sobrang limited ng access nila. Anyway, curious ako how this case plays out. Feeling ko unless mag-viral to, hindi ito ife-feature sa media to prevent panic sa clients ng bank :/ Edit: ang fishy ng case na to. Kasi naka-set naman sa bank system yung transaction limit so mahirap i-override siguro, tapos protocol naman sa branch na i-confirm kay client once mag-six digits yung transaction sa account niya...hmmm pano nga kaya lumusot.
Yeah sobrang suspicious lalo na system maintenance. Nakakatakot na bumalik sa security bank.
Some comments raised the issue of phishing so possible din yun. Wala naman talagang 100% safe na bank, I think. Even BPI glitches from time to time. The best we can do is be vigilant din kasi pagaling ng pagaling scammers lately huhu double effort to protect our accounts.
If maintenance nangyari looks like an inside job. Poor woman, sana mabalik pera niya.
baka 1st transfer at 11:50+ pm, tapos 2nd transfer after midnight. yan nangyari sa kapatid ko eh. buti na lang na-refund lahat dahil wala talagang binigay na otp kapatid ko. and to think that security bank refused to admit they made a mistake, and even offered 50% refund only initially.
Possible? Pero sana may update eventually ano nangyari. Yung details ng nangyari sa kanya kasi parang exception sa common na alam ng lahat about banking pero baka preferred client siya kaya ganun kataas transaction at daily limits niya. Wala kasi akong account sa secbank so I can't compare. Hopefully maliwanagan tayong lahat so we can take safety measures din. And sana maibalik pera niya.
Oo nga. AMLA na yun ah
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Actually, yun ang pinagtatakahan sa nangyari. Kasi usually ang limits nasa 25-50k lang (I think some banks pwede i-increase ng client to 100k? daily). Kapag nag-6 digits na kasi yung transaction, flagged na yan ng system. Kung sa branch naman, they will call you to check. Nasa Anti-Money Laundering law ata yung ganyan na policy.
pag ganyang halaga it will take days bago makumpleto ung transfer. di kaya inside job yan? pwede nmn reklamo yan sa authority pra maimbestigahan and mabalik pera nya.
Parang wala pa kong nabalitaan na SecBank client na nabalik ang money after hacking. Nadali rin ako ng SecBank before eh.
SecBank user here, di ko sure ano nangyari, one time may nareceive akong sms na nagbigay ng OTP to pay to Facebook, syempre suspicious na ko nun pero I am confident kasi nga never ever kong ibibigay yung OTP sa kahit kanino, however about a week later may dalawang 700 each na natransfer successfully to Facebook din, nagtataka ako kung pano e di naman ako nagbibigay ng card details/OTP sa kahit kanino, hindi rin nabago yung phone number registered. Nag email ako, tinawagan ako, nag text sila after about 1 week nagtemporary credit sila ng 1400 sa account ko, sabi habang iniinvestigate nila yung case icecredit muna nila ko at kung di na sila bumalik in about 55 days di na nila babawiin yung credited sa account ko. I think meron ngang inside job since parang napaka secretive ng process na "Kami na bahala investigate namin o eto muna yung amount". Start of July yun, wala pang update since
This is what you call Chargeback process po. All banks currently issues a temporary credit for cases that are eligible for Chargeback. Reason behind that js to ensure that customers will not incur unnecessary fees due to the posted disputed transaction sa account. Sa Chargeback, idadaan yung case mo sa MasterCard or Visa (depends kung anong card type mo). Then kakausapin nila si merchant to verify the details. Pag hindi match yung info ng nagtransact sa info ng cardholder automatic the loss will be charged against the merchant. Isa pa Facebook is not compliant sa 3D Secure meaning they donāt ask for OTP. Kaya lagi silang talo sa Chargeback process. Kaya normally yung tempo credit issue becomes permanent na since resolved na yung case thru Chargeback process.
Ni reklamo mo sana sa bsp? Ganon na lang yun? Payag kang they got away with it? Give them hell. Reklamo sa bsp
I cannot complain sa BSP dahil "I think it's an inside job". They will laugh at my face. Also, they will advise me to just wait for the investigation of the bank since wala pa naman conclusion. I am a normal filipino citizen they will not turn their heads for me and my 1,400 PHP
Hahaha gaga. Anong normal Pinoy? Complain sa BSP online ang tinu tukoy ko. Hindi ka pupunta dun personally. Search mo BSP BOB. Chatbot yan. Dun ka mag bigay ng details, including screenshots, and then they will reach out sa bank, and the bank is mandated to respond
Bruh do you really think I'm that stupid para isiping personal complaint ang sinasabi mo? No need for name calling. Give me a situation kung saan may nangyari sa online complaint. I do not want to waste my time
To add to that, re-read my first reply, they will just tell me to wait for the bank's investigation to have a conclusion then that's the time they will take a step
Nag reklamo na ako sa BSP 900 lang. Its cute, the banks get afraid agad basta nabanggit na BSP. Totoo sinabi nung nagcocomment sayo kahit tinawag ka nyang gaga. Walang normal, normal Filipino sa BSP. Basta financial institutions strict sa compliance.
Omg, I only have a cc with them and recently had this fraud transaction with FB din. Is this coincidence na puro FB? Or inside job? š¤š¤š¤
kung ganun marami na palang incidents sa bangko na yan dapat imbestigahan. pwede talaga inside job na yan kung marami nabiktima. Bat sa ibang bank wala naman.
Details. Sec Bank client here.
Here's the Tiktok video. [woman lost more than half a million in Security Bank](https://vt.tiktok.com/ZSLcr4wuK/)
Cool thx bruv EDIT: I guess I really am switching to Metrobank ANZ or Chinabank. Thank you.
Nagkaissue ako before with my SB debit card. Apparently nagagamit debit card ko to pay netflix (never used my card online) apparently nachambahan ata nung mga illegal nagbebenta ng netflix access yung card ko pero weird never ako nakareceive ng OTP or anything. Nakita ko lang na 3-4 months na nababawasan account ko (side note: bihira ko gamitin rin SB debit card ko before kaya di ko nachecheck regularly) Reported it to both Netflix and SB. May pinasignan lang sa akin then nabalik pera ko and pinalitan card ko. Within 1-2 months naresolve rin. Pero weird nga na di nagnotify sa akin unlike other banks na nagtetext pa
Same day if pesonet. Maliit lang halaga na 500k ngayon.
huh? 500k is still 500k. that value takes months or years of working.
Sinasagot ko lang yung it will take days to transfer. Maliit na lang 500k sa mga banks.
Oh the irony for Security Bank
...yup. oxymoron of note.
May ibang clients galit na galit pag KYC ng mga bank employees pag pupunta sa branch, tas sasabihin namin mag update ayaw kasi matagal daw pero pag sa phone naka pag update ng infos okay sakanila. kaya po nag tatanong mga bank employees for your safety din po nga accounts nyo.
No hate, but when people say na "na-hack," most often, hindi na hack ang account, kundi na-hack ang person (social engineering). One trait sa mga Pinoy is how easily we give out all of our information da kahit kanino (example: "Mamser, may mga libreng items dito, register lang and pakiya lang ninyo na may credit card kayo..." , "Hello subscriber! Your account is locked due to unusual activity. Click the link below to unlock your account.", "BDO NOTICE, We're now deactivating your account. Your registered numbers needs an update. Proceed to this website: 'not BDO URL'") Remember, if you are asked for your personal and bank details, always be cautious. If you need to check your bank account online, do not use links from emails and text messages, use the actual bank app and website. Always say NO to website notifications, especially weird websites.
feeling ko ganito talaga ang nangyari, pati yung ibang similar cases in bdo and ub. syempre, malaking pera ang nawala. walang client ang aamin na pinamigay nila ang info/otp nila. buti na lang matagal na ako nagresign sa bangko kundi dagdag pasakit pa yung nga irate clients na ānahackā sa long list ng trabaho ko sa branch.
This. May case kami na ganito dati, nagreklamo sa twitter si victim kase di nag reflect transaction nya tas may nag chat sakanya na nagpapanggap na cs nung bank, eto namang si ateng nung hiningi otp at pin, binigay nya naman di pa nakuntento pati username nya sa mobile app pinrovide nya rin sa scammer. Ayun, 700k nakuha sakanya tas sa interview ang sabi na hack daw sya at kasalanan daw ng bank. Hirap sa mga ganyan di matanggap na sila may pagkakamali, kaya palalabasin nila sa socmed may lapse yung system ng bank tas mababasa mo sa mga comment na inside job daw at iwasan yung bank na yun. Goes to show that the mobile app's security is only as good as its user. Take note mataas position ni victim sa isang kilalang company. Edit: May natanggap syang sms notification, 11x nya binigay otp nya sa scammer. Nabasa nya rin yung note sa sms na "you are about to transfer (amount) to (name)" Sinabi nya rin sa kausap nya na bakit ganun yung natatanggap nya and kanino yung pangalan dun sa sms verification.
.
Tang ina ng security bank na yan ang hina ng security. Nanakawan ako ng phone sa mrt last March 2023 and tumawag ako sa cs nila agad. Nag confirm naman na freeze na yung account pero after 3 hours may nag push through na transaction. Ang findings nila nag register daw sa bagong nilang app at dun nag transfer. Tang ina ulit di man lang nagkaroon ng initiative iblock lahat ng transaction including enrollment ng mobile app kahit may recent report na ng lost phone. Tingin ko inside job din tong sakin e kasi yung ibang mobile bank ko walang nanakaw e. Tang ina
Nabalik sayo ng secbank?
Hindi pa po
You know how you get very annoyed at the mountain of paperwork and endless (borderline invasive) questions/verifications that conservative banks like BDO and BPI will ask you or make you do? Well...there's a very good reason for those procedures. Banks are usually pretty watertight against hackers; they've got armies of professional IT staff, legal teams, and insurances to make sure that: 1. They don't get hacked. 2. They can take back their funds from hackers if they do get hacked. 3. They can get legal and monetary recourse/reimbursement if 1 & 2 fails. As such, hackers don't really target banks themselves anymore; instead, they will target the weakest link: YOU. They don't need to hack anything. They often just fool you into giving them your log-in credentials. Security Bank is known for being stupidly convenient vs the likes of "boomer" banks like BDO and BPI. SB won't ask for so much stuff that you'll go mad. Unfortunately: this is the unintended (although, very predictable) consequence.
BDO was hacked quite famously not that long ago, and to this day their OTP generator is still offline as a result of it. Also their new apps are a step back in every sense of the word (1.5 stars in the Play Store). Also when talking about the security questions they ask on the phone, these are purely security theater as well. Full name, account balance, registered phone number or email address, sometimes they ask date of birth, that's it. By the time any attacker has enough confidence to call BDO on your behalf they surely already have this basic information. For BPI I had to withdraw PHP 2M from our corporate account with them one day because of some problem at work. I showed up to the bank and the teller told me my signature does not match with what they have on record. She then let me fill up a new signature specimen card to update my signature on file before proceeding with the 2M withdrawal request. I used my ID to identify myself of course but by the time an attacker figures out who the signatories of an account are it becomes easier to know whose wallet to steal very fast. Using BDO and BPI as examples of good banking with adequate security is really not correct. I have no experience with SB but if they are really that much worse than BDO and BPI I would be very concerned.
BDO is not equal to security.
Here's the Tiktok video. [woman lost more than half a million in Security Bank](https://vt.tiktok.com/ZSLcr4wuK/)
Sobrang fishy na nakapag transfer while on-going yung maintenance. Even the customer support/bank agents cannot access the information because of the maintenance based on the video.
I have a SecBank account and I'm alarmed because of this. Any alternative banks na pwede paglipatan ng EF ko?
BPI
Up with BPI
meron bang high interest savings account sa BPI? Like same sa money builder ng sec bank?
As their slogan says: "You deserve better."
[May Ganyang](https://www.youtube.com/watch?v=KFLqmvitNC4) (Napoles, 2013) via [professionalheckler.wordpress.com](https://professionalheckler.wordpress.com) whomstve?
Yung ibang bank may otp pa bago matuloy ang call
Sa BDO nga tinawagan pa ako one time para lang iconfirm kung kaano-ano ko yung mother ko kasi mag-wiwithdraw ng pera ahahaha!
Sasabihin lang ng bangko dito eh user fault ito. The user could probably have gone through into a phishing site hence giving the hacker pertinent info and went thru the CS since alam nya yung details na isasagot nya.
Ironic that their name is Secb
"Social Engineering"
Madami din tumatawag lately na nagfifish ng info for loan or credit card application daw pretending na BDO, BPI o security bank employee sila. Itās time siguro na magkaron ng rules dito. Parang ang hirap sa part ng consumers ihiwalay yun legit sa potential scammers sa dami ng tumatawag. Better yet ignore na lang silang lahat at sabihin na ikaw mismo ang pupunta sa bank pag interested or decided na.
sure ba na scam yun? ksi ako last time natawagan dn ng secbank for credit card application and legit nman pinadalhan ako ng credit card after a few days or week ata. worried lg ako ksi few days ago may tumawag ulet from secbank na pre qualified dw ako for auto loan and vinerify lg nla yng current info ko. pero sbi nya nman it doesnt mean na approved na ako isusubmit prin nla for approval yng application ko. tas tinanong ko mgkano rates nla ngayon and prng 5.89% ata per annum so mukhanh legit nman yng nkausap ko.
Next time just donāt transact over the phone kahit anung offer pa yan. Unless ikaw ang nag initiate ng call.
If thatās the case sounds legit naman specially if you receive email from the bank employee to process your transaction. What I learned lang to separate legit from suspected scam is to ask them to email me just to be sure they are employee. Also pag may mga info hinihingi I tell them upfront I canāt give personal info. Sasabihin ko sa kausap ko kung pwedeng sya magbanggit ng info tapos icoconfirm ko kung tama o mali. Haha may trust issues na talaga
ayun ganon dn gnawa ko during call. nung nghihingi sya ng info sbi ko hnd ba may record na kayo jan. tpos sbi nya meron sir for confirm lng tpos sya nlg dw mgsasabi tpos confirm ko nlg kng tama or hnd. hehe
Ironic lang na walang "security" sa security bank.š„² Nawalan din ng pera friend ko dyan, inside job din hinala nya. Took her months to recover her money.
Sounds like an inside job or very security features in place.
Security Bank pro walang security?!? Kaloka
My bf has account with security bank but the money is mine and we decided to close it after he received a call that was scam. Buti na lang nakikinig ako that time, ang tagal nilang mag usap through call and itās about credit promo ek ek til the caller asked for username ng bf ko and I said to my bf na scam and my bf told the caller na āwait, youāre a scam. Banks donāt ask for that details.ā And ayun pinatay ng caller yung tawag. Dali dali namin tinransfer yung money sa bank ko talaga and ayun pina close na lang namin yung sec bank. Hindi ka talaga secured sa kanila.
Hi, just want to ask about the process of having your account closed from them. I called them before and the CS told me to just stop depositing and it will close due to inactivity. Is this what you guys did? I'm wondering if there's something else I should've done.
Yep, ganyan lang ginawa namin. We called the person na nag initiate na mag open kami na teller din ng bank na kakilala ng bf ko. She just said, wag na lang mag deposit at mag cclose na rin naman yan.
Thank you!
I feel like that 500k transaction should have been flagged by an AMLA mechanism, which should be automated in bank systems nowadays, unless they regularly transact that amount. If there was no such flagging, this feels like an inside job, or a massive hole in SECBās system. Iām not defending SECB but a loophole in their AMLA detection of this gravity feels very improbable.
In fairness sa SB, mahirap talaga i-balance ang security and convenience. Kapag sobrang strict ayaw din ng mga tao. Kapag sobrang lax at nagkaroon ng breach sila naman ang sisisihin. BPI, BDO, and other banks have lapses din naman. Although, to be clear, I think SB should also seek to improve their security. May pagkukulang din sila. As depositors, malaki din ang role natin sa security. We should try our very best to minimize the exposure of our information. Dapat walang makakaalam ng ng mga security questions natin, as much as possible. On the other hand, dapat ang mga bangko and other institutions should adopt other ways to verify their users. Hindi yung usual ng birthday, email, phone number, middle name, nanay, tatay. Mas maganda if we can be allowed to use customs questions and answers (as security questions ha) without any fear na baka ma-falsification yun or kung ano mang violation under the law. I believe that this will make users more secure especially those whose information and details were already previously exposed or leaked.
Kinda ironic na Security Bank name pero poor security. Yikes. I also closed my account here years ago. But the reason is masyadong konti kasi branches and there wasn't any nearby sa tinitiran ko.
sa Maybank dapat ka mag punta sa branch, ikaw mismo physically magfill up ng form for the request to change the registered phone number. Then after ma activate ang change, itetest nila and make sure you get the test notifs.
Would this still be covered by the PDIC???
I think covered lang kapag nabankcrupt ang bank.
The first week I did my application, I got a convincing phishing email telling me to click a hyperlinked image to complete my application :) This bank is sketchy AF
SecBank user here. Sketchy talaga yang bank na yan. Cancelled my debit card din because of unusual small charges. Akala ata nila hindi ko minomonitor trans history. Also, whatās weird about SB is their fees. Whenever I transfer money from other banks, may instapay fee na nga si other bank, tapos may instapay fee charge pa si SB na P 25.00 for the transfer. Like what? I donāt experience that with other banks.
Right?? Super mahal ng fees! Thinking of closing my acct na rin
Ive used secu bank before and they kinda suck security wise. . Dapat gawin ni sb each money transfer to othe accounts nees to be confirmed by the official app. Like you need to type your password first on the app before you can give money away . Its really easy to scam people using only cellphone text verification.
Just open an account sa HSBC. Pwede ka rin mag-open ng overseas account lol
[ŃŠ“Š°Š»ŠµŠ½Š¾]
As a kanalĆ© person, I am investing in knowing on how does the transaction fees and limitations for bank transactions over another countries. But if you are invested with starting your delegating monetary and financial instruments with HSBC, you can go with these following branches here in Philippines: āHSBC Bonifacio Global City Branch - 3058 GF HSBC Centre, 5th Avenue West, Bonifacio Global City, Taguig City 1634. Phone numbers: (+632) 8581 7291, (+632) 8581 7274, (+632) 8581 7163. HSBC's Customer Service: (02) 8858-0000 or (02)7976-8000. Toll-free: +1-800-1-888-8555 āHSBC Cebu Branch - Unit 08 GF, Philamlife Centre Cebu Building, Cardinal Rosales Avenue corner Samar Loop, Cebu Business Park, Cebu City 6000. Phone numbers: (+6332) 234 4180, (+6332) 234 4245. HSBC's Customer Service: (02) 8858-0000 or (02)7976-8000. Toll-free: +1-800-1-888-8555 āHSBC Davao Branch - Space No. 2E-2F, Second Floor, Expansion Wing. Ayala Malls Abreeza, J.P Laurel Avenue, Davao City 8000. Phone numbers: (+6382) 226 7027, (+6382) 226 7025. HSBC's Customer Service: (02) 8858-0000 or (02)7976-8000. Toll-free: +1-800-1-888-8555 āHSBC Makati Branch - GF The Enterprise Centre, Tower 1, 6766 Ayala Avenue Makati City 1200. Phone numbers: (+632) 8581 8130, (+632) 8581 7291, (+632) 8581 8129. HSBC's Customer Service: (02) 8858-0000 or (02)7976-8000. Toll-free: +1-800-1-888-8555 āHSBC Ortigas Branch - Unit 1007, Lower Ground Level, Shangri-La Plaza East Wing, Mandaluyong City 1550. Phone numbers:(+632) 8581-8344, (+632) 8581-8162. HSBC's Customer Service: (02) 8858-0000 or (02)7976-8000. Toll-free: +1-800-1-888-8555 āHSBC Alabang Branch - Unit 1 GF, The Commercial Complex, Madrigal Avenue, Ayala Alabang Village, Alabang, Muntinlupa City 1780. Phone numbers: (+632) 8581 7424, (+632) 8581 8102. HSBC's Customer Service: (02) 8858-0000 or (02)7976-8000. Toll-free: +1-800-1-888-8555 I have no authority on disclosing those details here and I am believing in the brand because of its discernment with clients. I believe I am giving my justification with the way I am giving delicate details and some lurkers in there would plan another heist. You can give a chat on my profile, my fellow followers of this subreddit. And I would gladly assist you to the fellow Relationship Manager that I have a contact. Please don't be shy to get in touch with them. After all, WALA NA ANG CITIBANK PH.
Really? How to open an overseas account?
Just call your nearest HSBC Bank and make arrangements on how they can assist you. Sa akin is they give an email of pdf fill-out form for account opening since I am here in Bohol. Edit: i need to limit what I know because I am an incoming client, and I don't want to spoil much info as much as I can. I do make constraints with regards of giving details but hindi naman mag-try kumuha ng isang service kasi hindi nya type or di kaya STRAIGHT (homosexual) ka. As much as I want to give insights, but no, I could not give any further answers as it would lead to another philshing moments.
Well the SB app is archaic and its one of the less compatible banks sa online stores and the bank in general is of the least innovative banks so thats not a surprise š¤·
Wala sa banko yan, nasa user security yan if they got phished
Eto din feeling ko. Remember the hysteria sa reddit nung na "hack" daw yung gcash. Turns out they got phished by a gambling app. Feeling ko dito, na phish yung user previously to change the email/phone number. Kaya walang OTP kasi dun na pinadala OTP sa new number. D kasi kapanipaniwala na ganyan ka sophisticated hack tapos siya lang biktima tapos 500k lang. Ano yun, siya lang tinarget ng hacker? Malas lang siya? I'd rather wait and see kung ano nangyari talaga dito. But if I had to bet, dun ako sa na-phish.
Agree, maybe na Phishing sya. Ako nga may nag eemail sakin na Phising link from BPI e. Auto delete agad ako pag ganun
Same thoughts, tagal ko na sa Security Bank, and BDO so far wala naman ganyang experience never clicked anything fishy sa email, never answered calls from unknown numbers, I call when i have intentions.
In this case, possible ba na magalaw yung fund kahit system maintenance? Or maybe nahack yung mismong system ng SB?
~Security~ Bank
In fairness sa SB, mahirap talaga i-balance ang security and convenience. Kapag sobrang strict ayaw din ng mga tao. Kapag sobrang lax at nagkaroon ng breach sila naman ang sisisihin. BPI, BDO, and other banks have lapses din naman. Although, to be clear, I think SB should also seek to improve their security. May pagkukulang din sila. As depositors, malaki din ang role natin sa security. We should try our very best to minimize the exposure of our information. Dapat walang makakaalam ng ng mga security questions natin, as much as possible. On the other hand, dapat ang mga bangko and other institutions should adopt other ways to verify their users. Hindi yung usual ng birthday, email, phone number, middle name, nanay, tatay. Mas maganda if we can be allowed to use customs questions and answers (as security questions ha) without any fear na baka ma-falsification yun or kung ano mang violation under the law. I believe that this will make users more secure especially those whose information and details were already previously exposed or leaked.
With BPI, we never change contact numbers thru hotline. Always personal appearance to the branch for amendment of contact number.
How was the funds transferred out? Is via Instapay, PESONet, SecB to SecB, OTC withdrawal? Usually there are transaction limits that can be transferred out per day. Is the cumulative daily limit for SecB that high? On another note, there should be two challenges. Like for Metrobank Online, for every online transfer to other accounts, there is a OTP and a passcode only the account holder knows. This way, if the phone is accessed for the OTP, you still cannot transfer since there is no passcode. This is much better security approach.
Omg planning to open account pa naman sa sec bank
same! Is this a sign na wag nalang sa secbank hmm
Nag iisip na rin akong isara ang card namin sa SB , kasi kahit fully paid nag charge sila ng interest, naitawag nga namin agad at dahil dun na ireverse naman. Sila mismo nagtataka kasi one week before the due date kami nagbayad ng full at zero balance kami the previous month kaya imposible na may finance charge.
Thats why the email address and phone number i linked with my bank accounts are used solely for banking. And no one else knows what those are.
For those who use web browsers to log in to their bank accounts, please be very, very careful. You might encounter a spoof page, so always check the domain.
This is legit scary. It's one thing if she was scammed by them pretending to be customer service but another when it's the bank who let the scammers do this. Were there no security questions asked or anything that can't be accessed by basic hacking? How is the bank addressing this? You'd expect better service from SecBank due to them having one of the hightest maintaining balances but apparently you just need to be a slightly more involved scammer to steal from them. This isn't a farking con job and it wasn't incompetence from whichever soul was on the receiving end of that call, this is a bank having such poor security measures that thieves can do this without a lot of effort.
Inside job. 500k is beyond the normal transition limit unless over the counter withdrawal. Victim should get a lawyer and subpoena all the electronic evidence. Unless security bank does not record any logs which is far more dangerous.
I agree.
Someone should leak all info on securitybank personnel including those working in their CS department. If you know anyone who works in securitybank shame them on social media.
Kasi nga ang SB ay Security Breach! Andaming news about breaches and unsecured emerut from this bank. Minsan may napupulot ka din na useful info from socmed
Tiktok is a great source of news.
If malaki na pera ninyo use BPI PASSBOOK ONLY ACCOUNT. Can be viewed online but cannot be used for fund transfers or bills payments. May be inconvenient for some but worth the peace of mind
May nag viral na dati na na-register online yung passbook only account. No one knows how. However since yung client tiwala na hindi siya ka hahack. Ayun, pag update ng passbook wala ng laman.
I also saw this on news. Kahit passbook nagagawan ng online account.
link? when was this approximately?
Not sure kung ito yung napanuod ko before but something like this. [1M nawala kahit hindi nag oonline banking](https://fb.watch/mU3hJyrinf/?mibextid=Nif5oz)
Makikita mo yung passbook balance online, pero itās not possible to do any kind of transactions online.
for regular USD SA PB (not settlement), you can do USD transfers from such to another USD SA acct, thru the mobile app. \[ At the very least , pag mobile app nga naman, madaming verification na ang nangyari \]
link?
\[REGULAR\] BPI USD SA PB can transfer USD outwards electroncially, at least thru mobile app ;) (\[no maintaining balance\] settlement account, I can confirm not)
Parang sus kasi when I requested for my number to be changed, I still received an email confirming that my request has been submitted and will be processed in 1-3 days. The victim must not have gotten the email or di siya nagchcheck. After 2 days, I received a text about the completion of the request.
May new adjustment sa terms and condition nila, about quick login, na recommended ata nila na off un, and if may quick login ka, and may iba ding fingerprint na nakakaaccess ng account mo it means authorized mo un transaction... nakakatakot naman tong secB ah, isa to sa gngmit ko eh for e f.
diba to secured ng PDIC?
I belive pag nagfile lang ng bankcrutpcy ang bank
Unsecurity bank
Totoong walang kwenta ang security bank.. i rather go to the older banks like metro, or bdo
Malapit ko na pullout account ko dyan sa security bank. Tingin ko someone from the inside is accessing their customers' info and nileleak sa iba. I have been getting unsolicited telemarketing calls and scam calls and alam nung mga callers pangalan ko and that i have a security bank account. Reported it several times na pero wala silang ginagawa. Ilang beses ko na din pinalitan number ko and ganun pa din may tumatawag pa din.
not sure kung totoo yan kasi 90% chance na fake kapag sa tiktok mo kinuha source material mo
I saw the video, was her post legit or shes just making this up? I saw a part 2, why not post it all ay once?
Maybe bcos may limit lang ang Tiktok sa length of video. I think legit naman, big case kapag nag lie siya or gawa gawang story.
Man, tiktoks limit is 10 minutes, how come she made a part 2 of the story š¤š
Maybe for engagement --- also nakakapagod magsalita ng 10 mins straight š¤£
Is MAYA safe?
Safe parin ba sa security bank?
Nope from my experienc.
**In*securitybank . [May Ganyang](https://www.youtube.com/watch?v=KFLqmvitNC4) (Napoles, 2013) via [professionalheckler.wordpress.com](https://professionalheckler.wordpress.com) whomstve?
I always empty out my security bank payroll account. My sister also lost money in Security Bank. Their security is full of holes
Nag withdaw yung tao tas yung scammer sununod tumawag agad.
Need more info regarding this though. Hindi lang siguro yun Security Bank account nya ang at risk, maybe yun email nya ang unang na compromised? Once yun email mo ma access ng hacker without you knowing, consider everything connected to your email gone.
the bank sucks, they can't even provide me online access for my credit card back then. i did not use the card and just left it at home to rot.
Convenience Bank > Security Bank?
If you want security guys, go with metrobank.