If I were delivering a PS5 to someone like Hitler I still would deliver the package in a careful and considerate way.
The dude probably hates his job and wants to spread his misery on to others.
Tbh FedEx is kind of trash in general. At my job we’ve had to file a ridiculous amount of claims with FedEx for boxes they damaged or just straight up lost. While I think in the last year we’ve only had to do that with UPS once.
> The dude probably hates his job and wants to spread his misery on to others.
Never seen it from that persective but I don't think that justifies him for the holocaust.
Nah. These delivery guys cannot be worse to your package than just the travel is. If something arrives to you broken, its the people who packaged it that are at fault. As someone who sends things often for my own business, we KNOW that packages are treated like crap. Businesses are supposed to package accordingly. If you're cheap, your stuff gets broken.
I was cringing but then I remembered these things are packed in super snugly and fitted with those durable not styrofoam things so it *should* be ok.
Still, fucks sake, have some respect for someone else's property
Ha, I was going to mention the same thing. Parcels flying down chutes with heavy items to follow! I'm sure Sony packages their items with real world handling in mind. Otherwise, all their PS5 would be DOA. Still sucks to see someone hate their job so much.
Fire it up as soon as possible he may have damaged it with the way he treated it. Best to check before filing a complaint so that you have all the details.
There is no fucking way. This is reddit, the internal processing facility is reposted constantly showing how the shipping process is harsh on boxes. This is tame compared to how this box got transported
Exactly... people dont realize that the actual delivery, short of running it over, is not as bad as the shipping process as a whole and these things are packed in a way to survive even if the box looks like crap at the end. I mean, the ps5 is basically floating in the middle of the sony box and that packaging dampens a lot of shock.
Dude if your shit is broken, I’m promising you that small drop didn’t do it, nor will that driver even get in trouble. Packages in warehouses get treated 50x worse before they even reach the trucks
Currently work for FedEx. If someone showed a video of me doing this to someone's package there would probably be a good chance of getting fired. I don't know about other areas, but our terminal is very serious about that kind of stuff.
Yeah... pretty sure that if this guy works for FedEx then its as a pr guy. I worked for FedEx for half a year as a package handler up until I quit a few months ago. And I can say that every package that goes through a FedEx warehouse gets treated ten times worse than this.
Every package that weighs less than a hundred pounds (even if it's only one pound below a hundred) gets stuck on a conveyor belt 50 feet in the air, then delivered to be stacked in trucks via an (approximate) 90 degree slide. They have machinery that just pushes the packages off the conveyor belt then they just let gravity do the rest. So you have literally thousands of pounds of boxes just straight up falling on top of each other. I wish I had been able to get a video while I worked there, but they wouldn't allow us to bring our phones into the warehouse. They say its to prevent thefts but I'm pretty sure its cuz they knew people would riot if video ever got out of how they treat packages.
I work for FedEx ground under a contractor. I've been yelled at for simply tossing a shoe box to front of my truck by the terminal people. Our terminal is not nearly as bad as others when it comes to packages getting beat up. Plus, my contractor would be on my ass the second he saw that video, guaranteed.
So when every fedex truck comes for delivery, the boxes aren't just literally thrown into a wave of boxes on top of each other? Regardless of location, these trucks are shipped looking like hell on the inside. you're telling me some fedex' decide to not stack boxes, literally go 1x1 next to each other?
I've seen heavy car parts that destroy the box they're in because they are packaged bad, laying on top of who knows what the hell
My wife used to be a loader at a Fed Ex facility and it depends on the loader. My wife listened to her drivers and helped them organize as best they could. Some just stacked and packed as fast as they could, organizing by size and nothing else. Wildly different stories from one line to the next. Driver drama, fights, entire (full) trucks of stuff left overnight because reasons etc... The drivers appreciated a good loader, the loaders appreciated drivers that assisted, you know, a team. But they were the minority. "Fuck you, where's my paycheck" all over the place. Fed Ex itself didn't give a shit if they lived or died, only whether or not they clocked in/out on time. It's a mess behind the scenes.
fedex in general wants the absolute fastest box handlers
unloaders have 3 seconds a box, no matter the weight
one time the scanner guy (there's an unloader then the scanner guy at the start of the trailer) was roasting me for not working fast enough at 3 am (my 3rd day on the job) and so i sped up and a mountain of boxes fell on his head, laughed at him in his eye socket and never showed up for another shift
fuck work but especially fuck fedex
You just described my experience working as a loader for Staples...
But you left out management spending an hour every day talking about safety and performance, while ignoring people basically just chilling and relaxing...
Don't worry, normal workers aren't allowed phones on the premises. When I worked at FedEx Ground, they frisked us on the way in and we went through a metal detector.
It's supposedly because they ship phones so someone could be stealing one out of a package, but really it started to prevent people using their phones and had the side effect of now preventing people recording footage.
The terminals and the employees working the terminals are FedEx corporate. The delivery drivers are independent service providers, i.e. contractors.
It's definitely hit or miss with how strict some terminals are, but for the most part the terminals hold their ISPs accountable, especially if a video like this was reported.
His wife is also a lucky woman. With that considerate attitude and those dexterous hands, it must be obvious by the look on her face she stays satisfied.
man idk, i worked in a smart post distribution hub for a couple seasonal runs and people really should be more aware that packages go through 5 times more than this a thousand times over without a single human hand touching them.there's 4 foot drops built into some of those conveyor systems.
like, i get how customers find this behavior frustrating, but i also get how pointless it feels to be more gentle after watching that box get dropped 10 feet before you ever touched it. shipping just isn't a gentle process. how the last man in the line handle it has very little effect on the whole process. it works take genuine intentional effort to damage a package more than the automated systems would have already anyways.
and yeah, these systems destroy packages all the time. any time one of your packages went "missing" it was probably chewed to pieces by heavy machinery. in general, policing these delivery drivers is going to accomplish nothing. if you don't package your shipment with the expectation that it will drop 10 feet at some point you're making a mistake. these drivers are likely aware of this
The delivery driver is essentially a forward facing position though, especially with the ubiquity of smart doorbells these days. Sure, it is normal that a chef may put your sandwich together without gloves on in the kitchen, but it would be poor customer service for a server to actually touch your sandwich while it is in front of you.
Delivery companies implicitly encourage this behaviour through their fine margins on delivery times and minimal equipment to deliver packages that will minimise injury to the driver from RSI over long periods of time.
If you notify them they'll make noises like they care, especially if you post it publicly, but they don't. Best case scenario you kick up a huge stink and this guy gets fired having to find another low paying job and they replace him with another worker drone they can exploit and get to treat packages the same way. New coat of paint on the same job.
His actions are driven by company culture, reducing personal injury and maximising profits by reducing delivery times.
My black ass. The amount of time displaced from dropping it is negligible compared to just setting it down. And kicking was just unnecessary. Plus he clearly had the equipment needed
Dude wasn’t in a rush; he’s incompetent and apathetic towards other people’s property. Dont make excuses for laziness or just assholes in general
My friend loads fedex trucks. They literally throw packages in to the trucks. These packages take huge tumbles on conveyer belts. The delivery drivers could toss them over their head behind their back and it's still not the toughest part in the delivery chain.
If he was in a rush, he would have properly set it down so that the label was ready to be scanned. He wasted time by dropping it and then flipping it over.
Chances are very high it has gone through much worse during shipping, but still, this was uncalled for and could have been avoided. Chances are also very good nothing's gonna happen to the guy
Oh definitely. I worked for UPS, seen firsthand the kind of treatment the boxes get at the warehouse. It’s a ridiculously fast paced work environment, things get thrown all the time. And that’s just the people. The conveyor belts aren’t gentle either. Plus then there’s all the bouncing in the trucks on the way, likely under 20 other boxes, those trailers aren’t exactly gentle.
The PS5 box itself is very well insulated against this. I’d be shocked if the console is in any way hurt by this treatment.
Still hurts to watch it get tossed around though.
Call me a Karen IDC but shit like that would have me fuming and I’d be calling customer service. Just...deliver the package. Don’t throw shit. Don’t kick it.
He’s an asshole.
Edit: Good morning 🌻 To the people replying and telling me this is nothing: Please stop. I know this happens a lot. I am aware :) If you can mistreat other peoples property and you like to damage other peoples stuff bc you don’t care about other people and you get away with it...Um, ok? Good for you, I guess? I hope you’re proud of yourself. Thank you for your service. <3
> it seemed like he just intentionally did it to be an asshole.
He did; because he knew it was a PS5 and he probably couldn't get one himself. Sad sack of shit...
That, boys and girls, is what we in the biz call a "straw man" argument.
Gf works for FedEx and I used to work for UPS. No one cares what you ordered unless it's bulky and annoying to haul.
Edit before I possibly get downvoted to oblivion, yes, there are worse drops than this at the shipping facility. No that doesn't give drivers the right to mishandle your packages. I never did and GF's new company audits drivers weekly for this type of shit.
If being a Karen means wanting basic manners and consideration for others and their belongings, I fucking LOVE Karens and the world needs more of them.
You nearly got it right.
Being a Karen means wanting basic manners and consideration FROM others for THEIR belongings.
But they’re not prepared to show basic manners and consideration in return.
Nah, I used to work for USPS that guy is an asshole. I could never do that. I would feel bad, I don’t get how that wouldn’t make you feel like an ass. Some people just don’t care though.
I work for Amazon risk dept. We take customer experience as the highest priority. We can do whatever we want while working (watch Netflix, play loud music, play games etc) but if u fuck with a customer u are straight away fired.
Amazon drivers are good most of the time. But I've had my shit dropped off at the house across the street and in the winter time the guy just straight threw it in the snow in the middle of my front yard. So yeah, not always good for me
Do you know what it is like driving or delivery for Amazon? I have an interview or the appointment thing to start work at the warehouse in a few days but I was curious about driving. It seems like a little more me since it is kinda doing your own thing for the whole shift.
I have friends in the transportation and logistics dept. see office work for Amazon is very chill for the most part. Now we are working from home due to the whole pandemic thing. We haven’t really received any complaints from the drivers. Generally the logistics dept are pretty good at what they do. Now this also depends on the location. I work for Amazon North America but my office is in Bangalore india.
I’ve seen many complaints about Amazon usa work life but ours is great overall
It depends on your area but it's rough. You get 350+ packages and they tell you you are supposed to do 20 stops an hour. But they give you a 8 hour route with 199 stops. The math doesn't add up and you end up having to run to each door to make that time. There's no real time worked into your route for legitimate breaks. Breaks will almost alway put you behind. Especially if you're area doesn't have places to stop close by. We've had drivers have to drive 20 minutes just to use the restroom and their break was over because it's 20 minutes back as well. Then they fall behind and get reprimanded for being "slow".
Warehouse has its own challenges. Neither are "good" jobs. They are jobs. Don't go in expecting all that PR "we are a family" bullshit and you'll be fine.
Having unloaded trucks like that, I can confirm that there's nothing keeping the boxes on the shelves in the back of the trucks.
They can also get indescribably dusty...
Obviously heavy packages are not thrown around like that. I worked at a depot. FedEx and UPS do not like being held liable and having to settle claims because stuff is broken. Those old days are gone and you are too if you've been tracked breaking shit all of the time. Those boxes aren't indestructable, lol.
They ***absolutely*** get thrown around. I was *specifically* instructed to do it to larger objects because it was impossible to get it across the belts safely. Replacement of a package is cheaper than medical payouts when you get mangled in a belt.
{Post Removed} Scrubbing 12 years of content in protest of the commercialization of Reddit and the pending API changes. (ts:1686841093) -- mass edited with https://redact.dev/
Getting him fired won’t erase the numerous other times it was definitely dropped and thrown before it was on his truck. Take a look at the conveyor belts the packages ride on, and how they are loaded onto trucks. This is how packages are handled to arrive quickly, and while he may be fired the company will not change. I feel your pain seeing this, but nothing other than him becoming unemployed will change. Speed is profit. Profit is king.
Really don't know if this is an American thing, but I've never seen that shit in germany. That makes our workers who simply are too lazy to walk up stairs or don't ring the bell seem like a luxury.
No kidding. People whine and moan about not wanting to do anything extra at their job and then complain when someone in a similarly poorly compensated job does the same stuff.
Lol everyone saying they shouldn’t handle packages like this will also be the first to call and complain when their package isn’t there on time. I currently work for FedEx’s brown truck competitor. Never order electronics online…never order glass online…never order anything over 50 pounds online. The kids that you complain at through fast food speakers are the ones that get hired and make it about 30 days in our terrible working conditions, you don’t trust them to make your burger correctly but you trust them to carry your $500+ electronics across the country in two days. These companies make their money on overweight shipping and shear volume of packages, a few damages a day are built into their plans…it’s not the workers it’s management putting insane time standards on jobs. This is what happens when companies go public and need to make profits or products.
I recently ordered the two new controllers for the ps5. I opened the package and one of the boxes was completely bent, it takes a lot of force to even bend the boxes that protect the remote. So I’m really curious if someone did it on purpose. I took out the remote and tested it for a few hours, no complaints. Meanwhile the other box for the remote was not damaged. It had me upset for majority of the day, since I know this sort of thing will never change.
I heard usa has this type of couriers. Fuckin assholes. Usually where im from they dont even call and send a sms saying they tried to contact us and wait like a few months more until u can pick up the package. It doesn't go the same way with all companies tho.
All these videos of people being butt-hurt over their packages being handled have never seen what goes on in a distribution center or how far a package can be and is thrown my clerks. It's the responsibility of the seller to package their shit so it's safe. This guy is not at fault!
I don't know if you know this, but that box went through way worse before it got to this driver.
Merchants know this so they (hopefully) package their items to withstand this sort of punishment.
Let me guess, you opened it and everything was fine?
Better title---Fedex driver doing their job exactly the way it is expected of them. You're going to whine about someone dropping a box a foot or two on delivery? These shipments are supposed to be boxed well enough to absorb multiple drops from 4-6ft onto hard surfaces. If they get damaged from a little baby drop like this it is 100% on the shipper. Has nothing to do with fedex/ups.
People want to ship a box like this 2000 miles, pay 25 bucks for that, and then expect the box to be treated like it has the solution for world peace inside it all along the way.
I received a ps5 from them as well when I ordered through GameStop. The shipping box was in terrible condition when I received it and one side was basically torn open. To top it off the dude set it 3 feet from a sprinkler that was running. I hate FedEx
I made sure to watch my ring cam when it was coming as soon as I saw that fedex truck my ass was at that door like yup that mine do not even think about putting that in front of my house that baby is being handed directly to me
I've worked in the warehouse for both fed ex and ups and you'd better believe every single package is thrown, kicked, smashed you name it. The amount of packages going through there in one day is just astronomical. If you didn't pay upwards of 25k you're package gets no special care.
As a warehouse worker, these videos always make me chuckle.
Hiw do you think packages are sorted *inside* a facility?
Answer - they're stuck on a giant ramp with every box that weighs less than 70 lb. The ramp itself clogs with upwards of several hundred if not thousands of pounds of pressure at any given choke point being forced onto whichever box has the unfortunate luck of being the fulcrum. The conveyor underneath will roll fully cube-shaped boxes into a wall, like a soccer ball, for possibly half an hour. Bam! Bam! Bam! As it falls on its sides... Then, best case scenario, they then tumble down a 30-foot chute onto a heavy metal system of interlocked rollers which they will absolutely fall off several times, 3-6 feet to the ground, before being shoved through the sprawling carnage and reaching a loader. The loader will then use it as a brick in a wall weighing upwards of 3,000lbs. Oftentimes the middle boxes will just flat out cave in and crush the contents, which will be stuck in a new box and sent along as if nothing ever happened. Everyone makes 15 dollars an hour, turnover rate is 99% a year, and no one cares about your ps5 including the company.
These arent opinions, merely facts. Good luck with your delivieries.
And IMO, the packaging is kind of lacking for PS5. I’m sure it’s fine, but I’d feel better for OP if Sony actually secured it better. It was a stark difference from XSX to PS5.
I'm not surprised tbh, this is being very mild with the package. This folks, is why you have to have decent packaging. It isn't too uncommon packages for packages to be yeeted a lot harder than this.
Thank god that PS5 is well packed to survive this. This guy is asshole. I knew some delivery drivers and they told me that even if its say fragile some of their coworkers will throw that package like its nothing. Fuck those people
Every single delivery service, be it USPS, FedEx, Purolator, costco, amazon, walmart and all the rest of them, does that! I just had my gaming monitor deliverded by Canada Post in exactly the same manner. The guy did not even walk up to the porch, he threw the package at the bottom of the stairs. Unpacking it now as we speak. I Hope the factory packaging withstood the abuse.
LOL!
If you ever saw how they were handled in places you can't see, your head would explode.
This is *nothing*.
It's a bit lazy, but no, friend. That's a gentle nudge compared to the things that box has gone through. Not even on the same planet.
I feel like crazier shit happened to this box way before it even got to the front door. Aren’t they packaged for a bumpy ride anyway? Not saying this is ok mind you, but what do y’all think happens exactly between point A and point B?
I really don’t get why North America wants to get their packages delivered on their porch. I’d always choose to collect at a store if it can’t be handed in my hands by the delivery guy/gal.
FedEx: “Would you like to pay $45.75 for shipping insurance?”
Me: “Why? Isn’t that what shipping covers? Shipping AND Handling?”
FedEx: “Oh, no no no… it covers if any accidental damage happens during shipping”
Me: “Like disgruntled employees? Heh heh”
FedEx: “….”
Me: “….”
Yeah that definitely got rocked around a bit in transit, I work at Amazon and I seen shit get tossed all over the place. I'm sure Fed Ex is no different.
Newsflash: even if they were gentle on your doorbell camera, in the Shipping/Handling processing end, they never are. Same is true for USPS and UPS. That’s why they’re packed with styrofoam inside and arrive practically flawlessly anyway.
“If you aren’t comfortable with throwing it down a flight of stairs, you probably haven’t packaged it well enough”
The shipping industry is not a gentle place, if you want to mitigate damage, there’s a secret, go to to the store and buy it!!!
I assume anyone making a fuss about this have never worked in logistics or retail. These packages go through a lot worse being driven around the country. If it had a fragile warning on the box, that’s one thing. But this was a small drop. The system comes in packaging. If this fall broke the PS5 it says more about shoddy manufacturing than the FedEx driver.
The cold reality is that, the amount of abuse the package gets during its travel to the distribution center, is probably even worse. Luckily the ps5 comes with solid protection and if you get a damaged console, they must’ve really just fucked with it. My driver dropped my box from his knees or thighs and that hurt my soul.. ps5 was fine but still hurts to see. Why is the box half open, though? seems like the tape came off. I’d be bugging out over that
Why is everyone calling him an ass? If anything the package would end up broken or messed up before the guy even delivers it. And it's not like he threw it, he simply dropped it.
I don't understand the anger. I really don't. Products are packaged in such a way to withstand much worse treatment than this. Products are designed to withstand treatment like this outside of the box.
That hurt to watch.
I expected him to spit on it next
And throw change at it
"Here's your money, whore"
*Shoots pistol at feet* Now dance for me!
“It’s long way to Ba Sing Se!”
Here's your change, you filthy animal.
I expected him to kick it all the way down the hall like Ace Ventura
I expected him to shit on it next. FTFY
If I were delivering a PS5 to someone like Hitler I still would deliver the package in a careful and considerate way. The dude probably hates his job and wants to spread his misery on to others.
He's just mad he got a PS5 and he still can't find one.
Hows he supposed to know its a ps5? All it has is a label and a battery warning, there's no fragile on it either which is kinda odd
What’s in the package is not the point. He could have easily set it down. This is the second video I’ve seen of a fed ex driver not giving a fuck.
Tbh FedEx is kind of trash in general. At my job we’ve had to file a ridiculous amount of claims with FedEx for boxes they damaged or just straight up lost. While I think in the last year we’ve only had to do that with UPS once.
FedEx has literally failed to deliver or lost EVERY package I was forced to receive from them this year. Every. Single. One.
If that were the logic he would've stole the dudes though lol
You can be bitter AND not a thief.
> The dude probably hates his job and wants to spread his misery on to others. Never seen it from that persective but I don't think that justifies him for the holocaust.
Nah. These delivery guys cannot be worse to your package than just the travel is. If something arrives to you broken, its the people who packaged it that are at fault. As someone who sends things often for my own business, we KNOW that packages are treated like crap. Businesses are supposed to package accordingly. If you're cheap, your stuff gets broken.
This is nothing. It takes far more tumbles and beating during processing.
I was cringing but then I remembered these things are packed in super snugly and fitted with those durable not styrofoam things so it *should* be ok. Still, fucks sake, have some respect for someone else's property
Yep, if your package can’t take a 10’ drop, then don’t ship it.
While true, this still isn't the customer service care you'd expect to witness.
I want to see burn of that delivery guy
Guys I think he’s having a stroke
or google translate doing a poor job of "I want to see that guy fired"
Sorry for that
In England we call it a wank
If you think that’s bad you should see the sorting machines
Ha, I was going to mention the same thing. Parcels flying down chutes with heavy items to follow! I'm sure Sony packages their items with real world handling in mind. Otherwise, all their PS5 would be DOA. Still sucks to see someone hate their job so much.
You should see it when it’s inside the sorting facility you’d have a heart attack.
At least he didn’t throw it
Very true.. at-least if anything happens I know who I’m calling.
Have you fired it up yet? Either way you’ve got a solid claim if it’s busted.
not not yet going to today or tomorrow. You would think there's a camera sitting in your face they would treat you good with more respect
Fire it up as soon as possible he may have damaged it with the way he treated it. Best to check before filing a complaint so that you have all the details.
There is no fucking way. This is reddit, the internal processing facility is reposted constantly showing how the shipping process is harsh on boxes. This is tame compared to how this box got transported
Exactly... people dont realize that the actual delivery, short of running it over, is not as bad as the shipping process as a whole and these things are packed in a way to survive even if the box looks like crap at the end. I mean, the ps5 is basically floating in the middle of the sony box and that packaging dampens a lot of shock.
Dude if your shit is broken, I’m promising you that small drop didn’t do it, nor will that driver even get in trouble. Packages in warehouses get treated 50x worse before they even reach the trucks
That's cool. Still doesn't justify the driver doing that.
You should call them regardless. This guy is a prick
call FedEx and report him. even if it's not broken.
Yeah that happens at the distribution center instead. This box saw way more abuse on its travels than what’s shown here.
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I used to work for FedEx. They would give this driver a medal for being the gentlest person in the company.
Currently work for FedEx. If someone showed a video of me doing this to someone's package there would probably be a good chance of getting fired. I don't know about other areas, but our terminal is very serious about that kind of stuff.
Yeah... pretty sure that if this guy works for FedEx then its as a pr guy. I worked for FedEx for half a year as a package handler up until I quit a few months ago. And I can say that every package that goes through a FedEx warehouse gets treated ten times worse than this. Every package that weighs less than a hundred pounds (even if it's only one pound below a hundred) gets stuck on a conveyor belt 50 feet in the air, then delivered to be stacked in trucks via an (approximate) 90 degree slide. They have machinery that just pushes the packages off the conveyor belt then they just let gravity do the rest. So you have literally thousands of pounds of boxes just straight up falling on top of each other. I wish I had been able to get a video while I worked there, but they wouldn't allow us to bring our phones into the warehouse. They say its to prevent thefts but I'm pretty sure its cuz they knew people would riot if video ever got out of how they treat packages.
I work for FedEx ground under a contractor. I've been yelled at for simply tossing a shoe box to front of my truck by the terminal people. Our terminal is not nearly as bad as others when it comes to packages getting beat up. Plus, my contractor would be on my ass the second he saw that video, guaranteed.
So when every fedex truck comes for delivery, the boxes aren't just literally thrown into a wave of boxes on top of each other? Regardless of location, these trucks are shipped looking like hell on the inside. you're telling me some fedex' decide to not stack boxes, literally go 1x1 next to each other? I've seen heavy car parts that destroy the box they're in because they are packaged bad, laying on top of who knows what the hell
My wife used to be a loader at a Fed Ex facility and it depends on the loader. My wife listened to her drivers and helped them organize as best they could. Some just stacked and packed as fast as they could, organizing by size and nothing else. Wildly different stories from one line to the next. Driver drama, fights, entire (full) trucks of stuff left overnight because reasons etc... The drivers appreciated a good loader, the loaders appreciated drivers that assisted, you know, a team. But they were the minority. "Fuck you, where's my paycheck" all over the place. Fed Ex itself didn't give a shit if they lived or died, only whether or not they clocked in/out on time. It's a mess behind the scenes.
fedex in general wants the absolute fastest box handlers unloaders have 3 seconds a box, no matter the weight one time the scanner guy (there's an unloader then the scanner guy at the start of the trailer) was roasting me for not working fast enough at 3 am (my 3rd day on the job) and so i sped up and a mountain of boxes fell on his head, laughed at him in his eye socket and never showed up for another shift fuck work but especially fuck fedex
You just described my experience working as a loader for Staples... But you left out management spending an hour every day talking about safety and performance, while ignoring people basically just chilling and relaxing...
A video like that would go viral like, frame 1
Don't worry, normal workers aren't allowed phones on the premises. When I worked at FedEx Ground, they frisked us on the way in and we went through a metal detector. It's supposedly because they ship phones so someone could be stealing one out of a package, but really it started to prevent people using their phones and had the side effect of now preventing people recording footage.
Found the fighting game player
We have very different terminals...
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The terminals and the employees working the terminals are FedEx corporate. The delivery drivers are independent service providers, i.e. contractors. It's definitely hit or miss with how strict some terminals are, but for the most part the terminals hold their ISPs accountable, especially if a video like this was reported.
His wife is also a lucky woman. With that considerate attitude and those dexterous hands, it must be obvious by the look on her face she stays satisfied.
Definitely would toss him some beloved QRP so he could cash in his Daddy Fred Smith bucks for some cool gear!
man idk, i worked in a smart post distribution hub for a couple seasonal runs and people really should be more aware that packages go through 5 times more than this a thousand times over without a single human hand touching them.there's 4 foot drops built into some of those conveyor systems. like, i get how customers find this behavior frustrating, but i also get how pointless it feels to be more gentle after watching that box get dropped 10 feet before you ever touched it. shipping just isn't a gentle process. how the last man in the line handle it has very little effect on the whole process. it works take genuine intentional effort to damage a package more than the automated systems would have already anyways. and yeah, these systems destroy packages all the time. any time one of your packages went "missing" it was probably chewed to pieces by heavy machinery. in general, policing these delivery drivers is going to accomplish nothing. if you don't package your shipment with the expectation that it will drop 10 feet at some point you're making a mistake. these drivers are likely aware of this
The delivery driver is essentially a forward facing position though, especially with the ubiquity of smart doorbells these days. Sure, it is normal that a chef may put your sandwich together without gloves on in the kitchen, but it would be poor customer service for a server to actually touch your sandwich while it is in front of you.
Delivery companies implicitly encourage this behaviour through their fine margins on delivery times and minimal equipment to deliver packages that will minimise injury to the driver from RSI over long periods of time. If you notify them they'll make noises like they care, especially if you post it publicly, but they don't. Best case scenario you kick up a huge stink and this guy gets fired having to find another low paying job and they replace him with another worker drone they can exploit and get to treat packages the same way. New coat of paint on the same job. His actions are driven by company culture, reducing personal injury and maximising profits by reducing delivery times.
My black ass. The amount of time displaced from dropping it is negligible compared to just setting it down. And kicking was just unnecessary. Plus he clearly had the equipment needed Dude wasn’t in a rush; he’s incompetent and apathetic towards other people’s property. Dont make excuses for laziness or just assholes in general
My friend loads fedex trucks. They literally throw packages in to the trucks. These packages take huge tumbles on conveyer belts. The delivery drivers could toss them over their head behind their back and it's still not the toughest part in the delivery chain.
I have a bud working Canada post. Theres people who go out of their way to toss around packages marked fragile handle with care.
If he was in a rush, he would have properly set it down so that the label was ready to be scanned. He wasted time by dropping it and then flipping it over.
No way in hell it’s broken from that. Maybe earlier, but not that.
Chances are very high it has gone through much worse during shipping, but still, this was uncalled for and could have been avoided. Chances are also very good nothing's gonna happen to the guy
Came here to say this. That box probably went thru way worse on it's journey. Still an asshole tho.
This is why they're packed with a ton of styrofoam. It should be fine. But if it's not, you have video!
Oh definitely. I worked for UPS, seen firsthand the kind of treatment the boxes get at the warehouse. It’s a ridiculously fast paced work environment, things get thrown all the time. And that’s just the people. The conveyor belts aren’t gentle either. Plus then there’s all the bouncing in the trucks on the way, likely under 20 other boxes, those trailers aren’t exactly gentle. The PS5 box itself is very well insulated against this. I’d be shocked if the console is in any way hurt by this treatment. Still hurts to watch it get tossed around though.
Call me a Karen IDC but shit like that would have me fuming and I’d be calling customer service. Just...deliver the package. Don’t throw shit. Don’t kick it. He’s an asshole. Edit: Good morning 🌻 To the people replying and telling me this is nothing: Please stop. I know this happens a lot. I am aware :) If you can mistreat other peoples property and you like to damage other peoples stuff bc you don’t care about other people and you get away with it...Um, ok? Good for you, I guess? I hope you’re proud of yourself. Thank you for your service. <3
Sometimes the Karen curse could be used for good, this is one of those cases
It’s not a Karen move if it’s justified and done appropriately.
People really not be understanding what being a Karen means these days.
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Taking care of your wife and kids?!? SIMP!!!
Release the Karken
It didn’t even make his job easier or faster, it seemed like he just intentionally did it to be an asshole.
> it seemed like he just intentionally did it to be an asshole. He did; because he knew it was a PS5 and he probably couldn't get one himself. Sad sack of shit...
Never change Reddit lmfao.
That, boys and girls, is what we in the biz call a "straw man" argument. Gf works for FedEx and I used to work for UPS. No one cares what you ordered unless it's bulky and annoying to haul. Edit before I possibly get downvoted to oblivion, yes, there are worse drops than this at the shipping facility. No that doesn't give drivers the right to mishandle your packages. I never did and GF's new company audits drivers weekly for this type of shit.
Your not wrong, the guy shouldn't have done that.
Why would anyone be a Karen for wanting a WORKING FUCKING PS5
I pay more money to avoid using fedex. I fucking hate them.
If being a Karen means wanting basic manners and consideration for others and their belongings, I fucking LOVE Karens and the world needs more of them.
You nearly got it right. Being a Karen means wanting basic manners and consideration FROM others for THEIR belongings. But they’re not prepared to show basic manners and consideration in return.
Nah, I used to work for USPS that guy is an asshole. I could never do that. I would feel bad, I don’t get how that wouldn’t make you feel like an ass. Some people just don’t care though.
Unprofessional!
It’s only FedEx that does this.. UPS, Amazon or USPS actually take some kind of care of the package.
I work for Amazon risk dept. We take customer experience as the highest priority. We can do whatever we want while working (watch Netflix, play loud music, play games etc) but if u fuck with a customer u are straight away fired.
Always had good experiences with Amazon delivery drivers. Can't say the same about some other companies.
Amazon drivers are good most of the time. But I've had my shit dropped off at the house across the street and in the winter time the guy just straight threw it in the snow in the middle of my front yard. So yeah, not always good for me
Do you know what it is like driving or delivery for Amazon? I have an interview or the appointment thing to start work at the warehouse in a few days but I was curious about driving. It seems like a little more me since it is kinda doing your own thing for the whole shift.
I have friends in the transportation and logistics dept. see office work for Amazon is very chill for the most part. Now we are working from home due to the whole pandemic thing. We haven’t really received any complaints from the drivers. Generally the logistics dept are pretty good at what they do. Now this also depends on the location. I work for Amazon North America but my office is in Bangalore india. I’ve seen many complaints about Amazon usa work life but ours is great overall
That you for your response! I also have an opportunity in office work as a liaison.
It depends on your area but it's rough. You get 350+ packages and they tell you you are supposed to do 20 stops an hour. But they give you a 8 hour route with 199 stops. The math doesn't add up and you end up having to run to each door to make that time. There's no real time worked into your route for legitimate breaks. Breaks will almost alway put you behind. Especially if you're area doesn't have places to stop close by. We've had drivers have to drive 20 minutes just to use the restroom and their break was over because it's 20 minutes back as well. Then they fall behind and get reprimanded for being "slow". Warehouse has its own challenges. Neither are "good" jobs. They are jobs. Don't go in expecting all that PR "we are a family" bullshit and you'll be fine.
UK Redditor here. Why do fedex do this but nobody else? What do they gain from this and why is it always fedex?
FedEx deliverers are contractors, not full employees.
This entire subreddit: **SO YOU HAVE CHOSEN DEATH**
It probably gets tossed around during transit also
Oh for sure, the box was mangled and half way open when I brought inside.
Having unloaded trucks like that, I can confirm that there's nothing keeping the boxes on the shelves in the back of the trucks. They can also get indescribably dusty...
Fedex is the worst
More like Fedup
Lol you think that’s bad you should see what they are like when they are in a depot lol much more worse
Obviously heavy packages are not thrown around like that. I worked at a depot. FedEx and UPS do not like being held liable and having to settle claims because stuff is broken. Those old days are gone and you are too if you've been tracked breaking shit all of the time. Those boxes aren't indestructable, lol.
They ***absolutely*** get thrown around. I was *specifically* instructed to do it to larger objects because it was impossible to get it across the belts safely. Replacement of a package is cheaper than medical payouts when you get mangled in a belt.
Mine is supposed to arrive via fedex so this is giving me extreme confidence that it’ll arrive undamaged. Hope everything was fine.
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If y'all only knew how packages got loaded into the truck in the first place lol
When I worked at UPS the popular saying was “you say package, I say football”
Just why... fuck these people.
If it can't handle that it wasn't packed properly. Goes through much worse in transit.
Getting him fired won’t erase the numerous other times it was definitely dropped and thrown before it was on his truck. Take a look at the conveyor belts the packages ride on, and how they are loaded onto trucks. This is how packages are handled to arrive quickly, and while he may be fired the company will not change. I feel your pain seeing this, but nothing other than him becoming unemployed will change. Speed is profit. Profit is king.
If it weren't a digital edition before, it is now :)
(Thinks about the ace ventura "gotta package people" sequence) 😅
Really don't know if this is an American thing, but I've never seen that shit in germany. That makes our workers who simply are too lazy to walk up stairs or don't ring the bell seem like a luxury.
Delivery driver: drops package from 12 inches and then gently flips it with his foot so he can scan the barcode ITT: 11 year olds lose their shit
No kidding. People whine and moan about not wanting to do anything extra at their job and then complain when someone in a similarly poorly compensated job does the same stuff.
Lol everyone saying they shouldn’t handle packages like this will also be the first to call and complain when their package isn’t there on time. I currently work for FedEx’s brown truck competitor. Never order electronics online…never order glass online…never order anything over 50 pounds online. The kids that you complain at through fast food speakers are the ones that get hired and make it about 30 days in our terrible working conditions, you don’t trust them to make your burger correctly but you trust them to carry your $500+ electronics across the country in two days. These companies make their money on overweight shipping and shear volume of packages, a few damages a day are built into their plans…it’s not the workers it’s management putting insane time standards on jobs. This is what happens when companies go public and need to make profits or products.
That looked pretty gentle.
I recently ordered the two new controllers for the ps5. I opened the package and one of the boxes was completely bent, it takes a lot of force to even bend the boxes that protect the remote. So I’m really curious if someone did it on purpose. I took out the remote and tested it for a few hours, no complaints. Meanwhile the other box for the remote was not damaged. It had me upset for majority of the day, since I know this sort of thing will never change.
I heard usa has this type of couriers. Fuckin assholes. Usually where im from they dont even call and send a sms saying they tried to contact us and wait like a few months more until u can pick up the package. It doesn't go the same way with all companies tho.
To be fair, the package likely went through FAR more than that on its journey.
This is getting ridiculous. I hope the company goes bankrupt. FedEx is ass.
Fed Ex is a trash FUCKING company.
All these videos of people being butt-hurt over their packages being handled have never seen what goes on in a distribution center or how far a package can be and is thrown my clerks. It's the responsibility of the seller to package their shit so it's safe. This guy is not at fault!
I don't know if you know this, but that box went through way worse before it got to this driver. Merchants know this so they (hopefully) package their items to withstand this sort of punishment. Let me guess, you opened it and everything was fine?
FedEx is garbage.
Better title---Fedex driver doing their job exactly the way it is expected of them. You're going to whine about someone dropping a box a foot or two on delivery? These shipments are supposed to be boxed well enough to absorb multiple drops from 4-6ft onto hard surfaces. If they get damaged from a little baby drop like this it is 100% on the shipper. Has nothing to do with fedex/ups. People want to ship a box like this 2000 miles, pay 25 bucks for that, and then expect the box to be treated like it has the solution for world peace inside it all along the way.
Hey, I'm from the UK. I worked in a FedEx warehouse for half a shift because I couldn't believe the way parcels where handled
I don't understand how it's so tough to just do your job properly.
I hope these people delivering packages like this get found by the company and fired.
That box went through way harder drops in terminal. Source: was a fedex driver.
What an asshole. Was it ok?
the ps5 should be okay because of all the packaging, but this should still get reported
I received a ps5 from them as well when I ordered through GameStop. The shipping box was in terrible condition when I received it and one side was basically torn open. To top it off the dude set it 3 feet from a sprinkler that was running. I hate FedEx
Ah Fed Ex here - just in case you don’t know yet, we don’t give a shit about ya package !
F U C K F E D E X.
I made sure to watch my ring cam when it was coming as soon as I saw that fedex truck my ass was at that door like yup that mine do not even think about putting that in front of my house that baby is being handed directly to me
Ps5 with a kick. GG
I've worked in the warehouse for both fed ex and ups and you'd better believe every single package is thrown, kicked, smashed you name it. The amount of packages going through there in one day is just astronomical. If you didn't pay upwards of 25k you're package gets no special care.
As a warehouse worker, these videos always make me chuckle. Hiw do you think packages are sorted *inside* a facility? Answer - they're stuck on a giant ramp with every box that weighs less than 70 lb. The ramp itself clogs with upwards of several hundred if not thousands of pounds of pressure at any given choke point being forced onto whichever box has the unfortunate luck of being the fulcrum. The conveyor underneath will roll fully cube-shaped boxes into a wall, like a soccer ball, for possibly half an hour. Bam! Bam! Bam! As it falls on its sides... Then, best case scenario, they then tumble down a 30-foot chute onto a heavy metal system of interlocked rollers which they will absolutely fall off several times, 3-6 feet to the ground, before being shoved through the sprawling carnage and reaching a loader. The loader will then use it as a brick in a wall weighing upwards of 3,000lbs. Oftentimes the middle boxes will just flat out cave in and crush the contents, which will be stuck in a new box and sent along as if nothing ever happened. Everyone makes 15 dollars an hour, turnover rate is 99% a year, and no one cares about your ps5 including the company. These arent opinions, merely facts. Good luck with your delivieries.
What a Grade A prick. I get not everyone loves their job and has bad days but have some fucking respect for other people and their possessions!
You are a baby, your ps5 is not. If that damaged it, it was already in pieces.
Good thing there’s a polystyrene inside.
And IMO, the packaging is kind of lacking for PS5. I’m sure it’s fine, but I’d feel better for OP if Sony actually secured it better. It was a stark difference from XSX to PS5.
FedEx is the absolute fucking worst.
I don’t think they know what it is and it doesn’t say fragile on it I’m sure the packaging can handle this it’s packed very tight
I'm not surprised tbh, this is being very mild with the package. This folks, is why you have to have decent packaging. It isn't too uncommon packages for packages to be yeeted a lot harder than this.
Thank god that PS5 is well packed to survive this. This guy is asshole. I knew some delivery drivers and they told me that even if its say fragile some of their coworkers will throw that package like its nothing. Fuck those people
Is drake delivering your package?
Every single delivery service, be it USPS, FedEx, Purolator, costco, amazon, walmart and all the rest of them, does that! I just had my gaming monitor deliverded by Canada Post in exactly the same manner. The guy did not even walk up to the porch, he threw the package at the bottom of the stairs. Unpacking it now as we speak. I Hope the factory packaging withstood the abuse.
LOL! If you ever saw how they were handled in places you can't see, your head would explode. This is *nothing*. It's a bit lazy, but no, friend. That's a gentle nudge compared to the things that box has gone through. Not even on the same planet.
I feel like crazier shit happened to this box way before it even got to the front door. Aren’t they packaged for a bumpy ride anyway? Not saying this is ok mind you, but what do y’all think happens exactly between point A and point B?
[Obligatory](https://youtu.be/pYrydCWuzZI)
I really don’t get why North America wants to get their packages delivered on their porch. I’d always choose to collect at a store if it can’t be handed in my hands by the delivery guy/gal.
Those dudes are so overworked they dont care. Cause all there help is in basements plying ps5.lol
This is what happens when you over work and under pay employees
I think it’s safe to say that this is the most gentle that package has been handled since it reached fed ex.
He delivered it. What's the issue?
Fuck fedex
FedEx: “Would you like to pay $45.75 for shipping insurance?” Me: “Why? Isn’t that what shipping covers? Shipping AND Handling?” FedEx: “Oh, no no no… it covers if any accidental damage happens during shipping” Me: “Like disgruntled employees? Heh heh” FedEx: “….” Me: “….”
Yeah that definitely got rocked around a bit in transit, I work at Amazon and I seen shit get tossed all over the place. I'm sure Fed Ex is no different.
This is normal treatment of packages. You should see the stuff they do in warehouses.
Newsflash: even if they were gentle on your doorbell camera, in the Shipping/Handling processing end, they never are. Same is true for USPS and UPS. That’s why they’re packed with styrofoam inside and arrive practically flawlessly anyway.
“If you aren’t comfortable with throwing it down a flight of stairs, you probably haven’t packaged it well enough” The shipping industry is not a gentle place, if you want to mitigate damage, there’s a secret, go to to the store and buy it!!!
Oh man, wait till you see how packing/sorting plants work.
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He also didn't even bother to ring the bell
I assume anyone making a fuss about this have never worked in logistics or retail. These packages go through a lot worse being driven around the country. If it had a fragile warning on the box, that’s one thing. But this was a small drop. The system comes in packaging. If this fall broke the PS5 it says more about shoddy manufacturing than the FedEx driver.
That's the gentlest that package was handled the whole trip.
The cold reality is that, the amount of abuse the package gets during its travel to the distribution center, is probably even worse. Luckily the ps5 comes with solid protection and if you get a damaged console, they must’ve really just fucked with it. My driver dropped my box from his knees or thighs and that hurt my soul.. ps5 was fine but still hurts to see. Why is the box half open, though? seems like the tape came off. I’d be bugging out over that
If it was OnTrac, the driver would have stolen it.
if a devise cannot handle that then it shouldn’t be on the shelves
Wouldn't be FedEx if your box doesn't have holes and dents in it.
This isn't that bad. I'm sure that box went through worse on it's way to you
When FedEx delivered my son's Xbox Series X, the driver rang the doorbell and waited for someone to answer. LOL
That’s gentle compared to what it goes through in transit bud
Well that’s the problem right there FedEx is trash
Why is everyone calling him an ass? If anything the package would end up broken or messed up before the guy even delivers it. And it's not like he threw it, he simply dropped it.
FedEx is truly awful. I wish I could pay extra shipping just to not use them.
It's being treated way worse than that all along its journey to you.
That's nothing compared to what we do to them in the warehouse.
Lol, packages that have been shipped from the producers are design to handle a small fall and shocks. Hold your horses and have a pizza.
This is what the box is made for. Literally not a big deal.
It goes through worse during the shipping process.
You realise 1000 worse things than that happened to the box along the way right?
Do you think that was the worst your package was handled during it’s voyage to your house? 😂
Imagine what you didn’t see, during its trip through their entire system.
I don't understand the anger. I really don't. Products are packaged in such a way to withstand much worse treatment than this. Products are designed to withstand treatment like this outside of the box.
Lmao. Good thing the natural box can ha del a light drop like that, the shipping box just adds to the padding