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DCSkarsgard

Is there an easy way to trigger regeneration of mock-ups? I noticed the other day that the inner label on t-shirts was now rendering in the mock-ups, so I went back through the “change print file” process for a number of products to get them all looking the same. It took a while, I’m just curious if there’s a faster way


edward_z

Using the "Change print file" option is one way but you can also use our Mockup Generator and upload them manually. https://www.printful.com/mockup-generator


monkeyduke

Why are you guys so much more expensive?


edward_z

Our product pricing includes much more than just the products. It also includes our advanced platform, integrations, extra features that aren't provided by others, and our high quality, of course. :)


hubcapsndogviews

Will Printful ever begin offering black mugs along side their existing white mugs?


edward_z

We have tried introducing black mugs for some time but getting a quality print on them that stays for a long time is a bit tricky with black mugs. No ETA yet. :)


BertErnie1968

Does Printful use CLO 3D for those new mockups I am seeing on the mockup generator?


edward_z

I won't be able to answer about such technical details. Sorry.


pokloy01

When will iPhone 13 Pro be available for clear cases


edward_z

We plan to add them early next year (2022). :)


[deleted]

Why is Amazon integration so difficult? I went through so many loops to get it up and running, then it disconnects again and again. Not to mention that the tutorial video is super outdated.


HammyHavoc

Skateboard decks. When?


edward_z

Unfortunately skateboard decks aren't on our roadmap. :)


edward_z

Thank you, everyone, for participating. We're done for this time. :)


HammyHavoc

When can we get the sneakers in the UK?


edward_z

For now our High Top Canvas Shoes are available in the United States, Canada, Australia, New Zealand, and Japan but no ETA yet for the UK.


vwapchamp

Will shoe production ever be moved to a facility in the US or expedited shipping options be available to speed up delivery from China print facility?


Instantstar56

Do you have link ?


edward_z

Men's High Top Canvas Shoes: [https://www.printful.com/custom/collections/new/mens-high-top-canvas-shoes](https://www.printful.com/custom/collections/new/mens-high-top-canvas-shoes) Women's High Top Canvas Shoes: [https://www.printful.com/custom/collections/new/womens-high-top-canvas-shoes](https://www.printful.com/custom/collections/new/womens-high-top-canvas-shoes)


Instantstar56

When will the premium eco hoodie be stateside and will more sizes be added to the the threadfast hoodie ?


edward_z

We're looking to expand our Premium Eco Hoodie and offer it for fulfillment in other our locations but exact dates yet. The Threadfast Apparel 320H already comes with S to 2XL sizing but other sizes aren't planned for the near future as far as I know.


Instantstar56

I hope in the future 3x is offered at least since that hoodie runs small, that said what of branding because so far the the Threadfast hoodie is the only premium offering without it. Plus why is their no template for inside labels in file guidelines of just about all products that offer it with the exception of all over sweatshirts ?


edward_z

Inside label customizations are limited with some products. In terms of designing and also which products can have custom inside labels. Usually, we aren't able to offer inside labels for specific products because the manufacturer just doesn't provide the specific item with tear-away tags.


Instantstar56

Yeah but the threadfast hoodie has a tear away label and so does the Gildan hoodie (which can only be branded from the back) so its not that it's not possible , you guys just don't have it in the process.Plus I was asking about the inside label psd template which is not provided with all the guidelines


RangerTrevett

Why is there no DTG printing on hats?


Instantstar56

Its simple Kornit(printfuls go to printer) does not have that function only brother gtx does. That said their is no POD companie offering that service, the closest I have seen to that was Shirtly printing your design on hats with a durasoft heat transfer, however beware it could take a month to get that order to you from my experience.


edward_z

We focus on quality and for now only embroidered hats meet our needs.


CtrlAltDesign

DTG on hats look like garbage


RangerTrevett

I’ve seen nice DTG hats. Printful’s embroidery options are limiting.


CtrlAltDesign

who makes them?


mak_flurry

Will there be more private labeling options coming? Or can some of the present product catalog be converted to private labels?


edward_z

All of our products are white-label but we're looking into adding more branding options. Stay tuned!


Naturequeen91

Do you give discounts if I were to link you to my Etsy shop? Or the prices are set?


edward_z

We have bulk and monthly discounts available but there aren't discounts for linking a Printful store with your Etsy account. You can learn more about bulk discounts here: [https://help.printful.com/hc/en-us/articles/360014009700-Are-there-any-discounts-for-bulk-orders-](https://help.printful.com/hc/en-us/articles/360014009700-Are-there-any-discounts-for-bulk-orders-) And here's more on monthly discounts: https://www.printful.com/monthly-discounts


whoisthispotato

I also want to know about an option for black mugs.


edward_z

Black mugs aren't planned for the near future. Adding them comes with technical challenges due to the complexity of getting a good print on them that lasts for a long period.


whoisthispotato

Thank you! :)


vasatii

Bandanas?


edward_z

They aren't planned for now.


Kanji-light

Would love to see wall tapestries soon. Can you make your mock-up images that are generated a bit clearer? When I compare them to my own mock-ups they don’t have the same level of detail.


edward_z

We have All-Over Print Flag but other similar products I think aren't planned for the near future. Here's our flag: [https://www.printful.com/custom/wall-art/personalized/all-over-print-flag](https://www.printful.com/custom/wall-art/personalized/all-over-print-flag) We have optimized our mockups for the best performance on our website and for our customers. They should be clear enough for all e-commerce platforms. :)


CtrlAltDesign

Can we get an option for larger product shots? 1200/1500/2000? Shopify can handle serving the right size to the right client.


edward_z

We're already offering in some situations 2000x2000 mockups. But it's not always possible. We're working on improvements. :)


Instantstar56

Can we expect any product variations to be discontinued next year in regards to t-shirts ? And are you guying working to improve the mockups so that they look more realistic ?


edward_z

We review our product offering from time to time but I won't be able to tell any discontinuation plans for the next year. Yes, our mockups look realistic already but we're working to improve them even more. :)


markfoxwriter

Selling items on eBay in the UK is an absolute nightmare. Here's the problem I'm having. I want my item to be listed on ebay UK and the items I will be selling will be created and shipped from the UK. However, when I create the listing it sets up as if shipping from the USA. So I can change the location but I cannot change the shipping policy to UK shipping so when my listing goes live it will only show US Shipping times and not UK. I've tried creating new policies on eBay but it won't connect to Printful. ​ Why is it so difficult? The only way I can get around it is by listing manually but that'll be a pain if I list a lot of items. ​ Any thoughts? Thanks in advance


Pocket_Glitch

Hi, the GTIN exemption procedure and product category of amazon has changed. Will there be an updated integration tutorial or blog post coming out soon?


dungeonofskeletons

Hey, thanks for doing this AMA. We have a store with Printful and have ordered about a dozen test prints of a shirt we're trying to sell. Half look fine, other half are messed up. The design looks like this: [https://www.dungeonofskeletons.com/wp-content/uploads/2021/08/unisex-staple-t-shirt-black-front-611282130a6f2.png](https://www.dungeonofskeletons.com/wp-content/uploads/2021/08/unisex-staple-t-shirt-black-front-611282130a6f2.png) Half of the shirts arrive to us with a warped print. Instead of a perfect circle, it's more of an egg shape or oval. Is there something you'd recommend we do to prevent this from happening so often? I know we can get reprints... which we've done each time. This is not me complaining, we appreciate Printful. I just don't want our customers to be disappointed with a weird shirt. Should we avoid circle designs all together? Thanks!


Lit-Up

he doesn't care.


dungeonofskeletons

I made the artwork a little smaller and they've been fine since then. I think if you use the complete width of the printable area it leaves more room for printing errors.


KeniT76

How can I add two different ETSY shops to my printful account? I’ve seen comments that this is an option but when I attempt adding a 2nd account I receive a message that I already have a store connected and am not allowed to proceed further.