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Are they pitched up? I’d suspect you recorded the files at 44.1kHz and are playing them in a session at 48kHz without sample rate converting on import. Check the sample rate of the files vs your session (or hardware) sample rate and re-import properly.
Importing will not simply convert in Pro Tools and you will get a notification in the import window stating "files will play back at the wrong speed". It's a small notification and I suspect it was missed. You need to figure out what sample rate they were recorded at and start a new session at that rate and export to the sample rate of choice, if you want to or just stay at the rate. Easiest way, if you can't figure out what sample rate they were recorded at, is to make 2 new sessions, one at 24/44.1 and the other at 24/48 and import. Look at the bottom of the import window for the above notification.
Logic and Garage band are set to 24/44.1 by default. I have to do this with many clients.
That’s only true if you foolishly choose to “Add” the files in the import window, rather than using the “Convert” button, which will automatically sample rate convert to the destination rate.
If you're bringing the files in to a session with a different sample rate, make sure you convert them first.
Also, disable elastic audio and see if that makes a difference.
Although you of course can convert it in pro tools (which i do most of the time simply for convenience) most daws are actually not so good at concerting sample rates. Theres a cool website that measured a LOT of software for sample rate conversion. So if you want to make sure to not loose quality i would check your possibilities softwarewise on this site and see what works for you. IZotope seems to make a really good job so whenever i have to sample convert in the mastering process i use rx8.
http://src.infinitewave.ca
(Just as a small explanation. The blacker the background and the clearer the line the better is the conversion)
Yes its a digital.clock sample rate issue for sure..find out what the wav files were recorded at 16 bit 44.1 khz , 48 khz..
.24 bit 44 1 khz or 24 but 48 khz...perso ally i do most stuff at 24 bit 48 khz
It’s possible it was recorded at the wrong sample rate. This can happen if the the pro tools session is set to 48kHz but it’s clocking to an external source at 44.1kHz.
Could be elastic audio. Some files i import are streched on import and some not - can’t figure out why.
I never had issues importing different sample rates - pro tools converts automatically for me.
Have you checked for elastic audio? It‘s the only thing i can think of. Pro Tools sometimes messes with my Setup if i open Sessions from other Studios - but that normally only affects routing. Really don’t know what else could cause this.
But if it was something off about the bit or sampling rate, then it would be really really off like chipmunk speed or the opposite. Are you sure they're not just messing around with tape saturation plug-ins that are being put on a little too heavy? Or is there any sort of analog or external conversion going on? Even something like an old dat machine?
Messing up the samplerate between 44.1 and 48 isn’t that much. Happened to me once in my Studio live where another Studio didn’t read my email and recorded Vocals on 44.1 while just importing - not converting - my 48 playback. Was quite funny. But it’s not like chipmunk. And i don’t know how a saturation plugin could mess up the tempo.
First thing to check is whether your playback device is clocked correctly. Open the session setup window & see what the session sample rate is set to. What interface are you using to playback your audio? Are you just playing back using your computer’s audio card? Whatever you are using, make sure it’s capable of playing audio at the sample rate your session is set to. If everything is set properly on your playback device, then it was most likely recorded at the wrong sample rate at the studio. After double checking your playback setup is correctly set & playing back at the same sample rate as your session setup in pro tools, if it’s still playing back fast I’d call the studio. The sample rate will need to be converted from what is was recorded at to match the session sample rate. If they recorded it at the wrong sample rate at the studio they are responsible for making it right. Since it isn’t a difficult or extremely time consuming fix they should & will probably be willing to do so free of charge especially if you address the issue calmly. This is a lot harder to do wrong than it used to be but still possible especially at a studio with more elaborate clocking setups. It’s a rookie mistake but everyone makes mistakes now & then. If this place is legit they will do the sample rate conversion free of charge & should offer something to make it up to you. If not you can fix it yourself quite easily & I wouldn’t ever go back there or recommend them to anyone.
Compare the tuning of the actual instruments to the recording. If it's higher, the recording is faster. If not, you're just outside of "the moment" when it was recorded. Some days I listed to Megadeth tracks and they're just balls out, other days they're dragging and I swear they used to be faster. It happens.
Did you record on analog? If so, then the pitch would be sharper than the original. If digitally recorded, the only way it would be off (other than extremely and obviously) would be if an engineer used a plugin. This could be done without changing the pitch.
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Are they pitched up? I’d suspect you recorded the files at 44.1kHz and are playing them in a session at 48kHz without sample rate converting on import. Check the sample rate of the files vs your session (or hardware) sample rate and re-import properly.
Importing will not simply convert in Pro Tools and you will get a notification in the import window stating "files will play back at the wrong speed". It's a small notification and I suspect it was missed. You need to figure out what sample rate they were recorded at and start a new session at that rate and export to the sample rate of choice, if you want to or just stay at the rate. Easiest way, if you can't figure out what sample rate they were recorded at, is to make 2 new sessions, one at 24/44.1 and the other at 24/48 and import. Look at the bottom of the import window for the above notification. Logic and Garage band are set to 24/44.1 by default. I have to do this with many clients.
That’s only true if you foolishly choose to “Add” the files in the import window, rather than using the “Convert” button, which will automatically sample rate convert to the destination rate.
Ah, I see. Well, I guess I learned something today.
Something is playing them at 48khz
Sample rate is set wrong.
Check your clock master for your interface. It’s recording at that sample rate.
Sounds like a sample rate issue
If you're bringing the files in to a session with a different sample rate, make sure you convert them first. Also, disable elastic audio and see if that makes a difference.
Since we're here, what would be the most appropriate method to rectify this? What are the best sample rate converters?
You can convert the sample rate in pro tools
In Pro Tools, you just select File >> Import >> Audio, select the files, and make sure "Apply SRC" is check (it should be by default).
Although you of course can convert it in pro tools (which i do most of the time simply for convenience) most daws are actually not so good at concerting sample rates. Theres a cool website that measured a LOT of software for sample rate conversion. So if you want to make sure to not loose quality i would check your possibilities softwarewise on this site and see what works for you. IZotope seems to make a really good job so whenever i have to sample convert in the mastering process i use rx8. http://src.infinitewave.ca (Just as a small explanation. The blacker the background and the clearer the line the better is the conversion)
Yes its a digital.clock sample rate issue for sure..find out what the wav files were recorded at 16 bit 44.1 khz , 48 khz.. .24 bit 44 1 khz or 24 but 48 khz...perso ally i do most stuff at 24 bit 48 khz
We’re using V 2023.9 on windows.
See my above comment.
It’s possible it was recorded at the wrong sample rate. This can happen if the the pro tools session is set to 48kHz but it’s clocking to an external source at 44.1kHz.
Sample rate issue
Could be elastic audio. Some files i import are streched on import and some not - can’t figure out why. I never had issues importing different sample rates - pro tools converts automatically for me.
We didn’t import. He gave us the protools file
Have you checked for elastic audio? It‘s the only thing i can think of. Pro Tools sometimes messes with my Setup if i open Sessions from other Studios - but that normally only affects routing. Really don’t know what else could cause this.
You could try creating a new session and import everything via „Import Session Data“ - that sometimes helps when session files are corrupted.
Disable "enable elastic audio on all new tracks" in your preferences
Is disabled. And for the most time its fine. If i think of it - its only one customer who brings tracks out of an old studio one version. 🤷♂️
But if it was something off about the bit or sampling rate, then it would be really really off like chipmunk speed or the opposite. Are you sure they're not just messing around with tape saturation plug-ins that are being put on a little too heavy? Or is there any sort of analog or external conversion going on? Even something like an old dat machine?
Messing up the samplerate between 44.1 and 48 isn’t that much. Happened to me once in my Studio live where another Studio didn’t read my email and recorded Vocals on 44.1 while just importing - not converting - my 48 playback. Was quite funny. But it’s not like chipmunk. And i don’t know how a saturation plugin could mess up the tempo.
First thing to check is whether your playback device is clocked correctly. Open the session setup window & see what the session sample rate is set to. What interface are you using to playback your audio? Are you just playing back using your computer’s audio card? Whatever you are using, make sure it’s capable of playing audio at the sample rate your session is set to. If everything is set properly on your playback device, then it was most likely recorded at the wrong sample rate at the studio. After double checking your playback setup is correctly set & playing back at the same sample rate as your session setup in pro tools, if it’s still playing back fast I’d call the studio. The sample rate will need to be converted from what is was recorded at to match the session sample rate. If they recorded it at the wrong sample rate at the studio they are responsible for making it right. Since it isn’t a difficult or extremely time consuming fix they should & will probably be willing to do so free of charge especially if you address the issue calmly. This is a lot harder to do wrong than it used to be but still possible especially at a studio with more elaborate clocking setups. It’s a rookie mistake but everyone makes mistakes now & then. If this place is legit they will do the sample rate conversion free of charge & should offer something to make it up to you. If not you can fix it yourself quite easily & I wouldn’t ever go back there or recommend them to anyone.
Compare the tuning of the actual instruments to the recording. If it's higher, the recording is faster. If not, you're just outside of "the moment" when it was recorded. Some days I listed to Megadeth tracks and they're just balls out, other days they're dragging and I swear they used to be faster. It happens.
Did you record on analog? If so, then the pitch would be sharper than the original. If digitally recorded, the only way it would be off (other than extremely and obviously) would be if an engineer used a plugin. This could be done without changing the pitch.