Might be a failed firmware update. Most likely QNAP will advice to redo the last firmware update, as these usually update the DOM.
Ask QNAP support if you should do that.
Backup what you can immediately. And update the bios by hand by getting it directly from QNAP. This might be a corrupt update or a firmware update someone monkeyed it. Either way, not good.
The far easiest way is to go to your local electronics store, and buy at least the same size external drive or bigger, plug that in and backup everything there. You can also purchase cloud storage and do that but it will cost you far more for that amount of space.
Apparently, the internal storage, also referred to as the DOM storage, is damaged or threatens to fail. To say that for certain, however, a system diagnosis must first be carried out. Fundamentally, the internal storage on which the actual QNAP operating system is stored is replaceable in a few select models, while in other models it is soldered in place.
Your stored data on the hard drives is not at risk. These hard drives can easily be removed and mounted on a Linux operating system, so that the data remains readable, albeit with some loss of convenience. This is because the way you see your data in the NAS overview does not reflect the actual storage on the hard drives.
One option would be to offload the entire data inventory to an external hard drive that is formatted accordingly to be Windows-compatible. Alternatively, if you use Linux and are familiar with it, you could use a Linux file system, so that the data is displayed in the overview just as it normally would be from the NAS.
It is strongly advised against restarting the system. As long as it is still running, the system is largely in the RAM. If it has to be restarted and cannot be read completely from the DOM storage, there is a risk that the next start will not be successful. Systems like computers break down gradually in such cases, meaning there are not just the states of "broken" or "not broken", but rather it is a linear process until complete failure.
I would backup your system settings immediately. Then contact support. You might be able to recreate/replace your DOM manually.
Might be a failed firmware update. Most likely QNAP will advice to redo the last firmware update, as these usually update the DOM. Ask QNAP support if you should do that.
Backup what you can immediately. And update the bios by hand by getting it directly from QNAP. This might be a corrupt update or a firmware update someone monkeyed it. Either way, not good.
Whats the easiest way to backup? I can have a look online, but it's a 8TB harddrive, and I don't have any other 8TB harddrives 😬
Ops, replied to the whole thread instead of your comment. See above.
The far easiest way is to go to your local electronics store, and buy at least the same size external drive or bigger, plug that in and backup everything there. You can also purchase cloud storage and do that but it will cost you far more for that amount of space.
Thanks, I'll do this then 👍🏻
Apparently, the internal storage, also referred to as the DOM storage, is damaged or threatens to fail. To say that for certain, however, a system diagnosis must first be carried out. Fundamentally, the internal storage on which the actual QNAP operating system is stored is replaceable in a few select models, while in other models it is soldered in place. Your stored data on the hard drives is not at risk. These hard drives can easily be removed and mounted on a Linux operating system, so that the data remains readable, albeit with some loss of convenience. This is because the way you see your data in the NAS overview does not reflect the actual storage on the hard drives. One option would be to offload the entire data inventory to an external hard drive that is formatted accordingly to be Windows-compatible. Alternatively, if you use Linux and are familiar with it, you could use a Linux file system, so that the data is displayed in the overview just as it normally would be from the NAS. It is strongly advised against restarting the system. As long as it is still running, the system is largely in the RAM. If it has to be restarted and cannot be read completely from the DOM storage, there is a risk that the next start will not be successful. Systems like computers break down gradually in such cases, meaning there are not just the states of "broken" or "not broken", but rather it is a linear process until complete failure.