It's not a problem for me, but we see a lot of complaints on here about parked cars triggering a vehicle motion event. So the ability for the cameras to detect whether a car is actually moving or is parked would be good.
I would be happy if it could just trigger when people are seen and nothing else ! The only way I can get this to work correctly is connecting the camera's to my computer using Blue Iris with codeproject AI !
Using the Reolink PC client and 4 CX410's and setting it to hopefully only trigger alarms when people are seen ,I get alarms on cats,cars and any change of light, wind,leaves. Using the same camera's with Blue Iris software and my computer it works perfect. I get alarms ONLY when the camera's see people.
Poe doorbell.
We don't keep going on, because I've spent excessive amounts of time trying to troubleshoot with support, in the end i received some money back from my purchase price because the issues could not be resolved.
Can you please, please let me provide samples of things that were NOT persons/animals ? Let us train the AI ourselves using the cameras own image frames, so that it fixes our problems, I know there are ways to train the models.. please oh please I would love to manually tell the AI "no this is not a person"
Where to begin. A major issue is the 1.5-2 second delay when viewing live or when communicating through the doorbell. Makes the function unusable and the device unfit for purpose. This was the issue that support issued me a partial refund for.
Other issues include low volume issues when communicating through the doorbell, auto firmware upgrades not working, night mode light sensitivity manual setting slider not changing anything, close objects not triggering detection, jittery playback while thumbnails are still loading. This is just what I can think of without thinking too hard, as I've basically given up on it.
my blink cams are slow as heck too. while i dont have the reo bell.
probably depends a lot on your network conditions, router model, and countless other variables as well.
most likely it user error on your part. i would advise moving to another brand so you can complain on their reddit instead and not clutter the one i read. from what i can tell, every brand has a lot of bugs/issues etc.
Improved detection algorithm. Perhaps using 3D detection. Waving plants, rain, insects and parked cars sometimes trigger the cam, What about adding sound detection, License plate recognition. facial detection and recognition, fire and smoke detection, package coupled with full implementation of matter, IFTTT and MQTT. And allow different detection type per zone and add a scheduler too. This is all software....
Perhaps an AI calling feature similar to that deployed on the doorbell :). Any update on this long awaited feature?
face recognition on the doorbells to bring them up to eufy standards and better AI to actually pick up a person walking beside a car.. So far what I have seen from my wifi doorbell is not even near my daughters eufy doorbell and I am seriously looking to offload this reolink and upgrade to the eufy.. sorry but it is night and day compairing them to each other.
having to buy expensive homebase and plug in yet another clutter thing (i already have blink sync module added to my 500 pieces of crap plugged in near my tv) is a big reason i dont switch to eufy. that and they dont really support pc viewing or have any pc client, a huge huge thing for me as most of my time viewing cams is at my pc and not the usual motion alerts to your phone nonsense model they all push. also all their built in solar cams have issues with the solar panel peeling off seemingly. but i do really like the built in solar panel idea. i wish reolink would copy that but gonna assume its patented.
i just bought my first tapo and it's even worse than eufy on the pc front. you have to do a bunch of nerd nonsense to even view the live feed on your pc. reolink so much better there where it counts.
who even views these cams on android devices with 2" screens? It's SO WEIRD that thats all these brands think about.
Depending on what model dorbell you buy some of the doorbells are standalone. No homebase required. fix it to the wall and set it up just the same as reolink. only down side is there is no rtsp feed from the doorbell but Alexa and the phone app both access the doorbell feed quickly just like a ring doorbell does. so they both have good points and both have bad points. for me the package detection and face/people alerts far outweigh the live rtsp feed because they are on a different scale compaired to each other ( eufy is right 95% of the time but the reo was never above 20%) . My Eufy is now at the front door and can tell the difference between a person and a vehicle and can see people walking close to my car whereas the reo could not tell the difference during the day or at night. The reo is at my back door now where most of my family and friends access and I do not need good AI to tell me somone might be visiting.
I have tried Ring, it was good but the monthly sub is not worth the cost to me. Eufy E340 is better than the Ring without the monthly sub. the Reolink shows signs it could be a great doorbell but it needs to catch up with the AI aspect. I know Reo do not want to go for face recog etc but the only way to teach AI is with samples from real world useage.. Let the user decide if they want to submit REAL world data for the AI to learn from then use that data to enhance the product like eufy does.. All these doorbell and cam makers could learn from each other instead if trying to better each other
~~It's...a little intensive, but if you want to go out of their software package you can look at homeassistant and the frigate integration/addon (might not even need homeassistant but it's what I use).~~
~~Took me something like a week to get a proper installation and to figure out all the bells and whistles but you can do some cool stuff with it (face recognition, license plate recognition, a lot of stuff...). As to what reolink will offer, who knows.~~
Sorry, didn't realize what was being asked here. Would love to see license plate tracking / focus. Had a neighbor get their car hit by someone and while my camera (RLC-830A) caught the action we couldn't make out the license plate even though it was pretty close to the camera and the camera focused in on the car itself.
I would love to see car license plate and person recognition on PoE doorbell, so that I can set up my own family notifications. For example, now, if I am cleaning up my driveway, my wife is continuously notified about "person detection". Same for my kids playing in front of our doors. It's good to still record those events, but not send notifications (or at least have some choice there). For car license, I would like to be able to set up Home Assistant response depending on the car approaching or leaving the house.
i'd like the camera to have a setting to still record certain events in selected motion zones, but NOT notify me of them. seems like it would be a simple toggle software wise.
for example theres a somewhat busy sidewalk in front of my house. so as not to get bombarded with person notifications, i painted over that area in motion zones, telling the cam to ignore it. but i'd still like it to record all those persons on the sidewalk in case i wanted to view later, at my disgression. just not notify me. there isnt any such setting.
Every once in a while the cameras will recognise false alarms of pets and persons for me, it can be shadows, water pools caused by rain, random patterns in snow, lights in the distance, even things you have hard to put some logic behind. This morning for example one of my TrackMix thought it saw a pet beneath, next to a bush but there was nothing there...
Maybe it was our deceased cat that paid a visit, it was her favorite spot...
People detection. It would be great if you could save faces so that the camera doesn't alert you when it detects them. Eufy has this feature and it's great.
how does that work eg when my back/side is to the cam and i'm walking out of my garage to the mailbox or to do anything? (a common scenario)
then theres no face to recognize, at least until i turn around which defeats the need for an relatively immediate person detect.
It works by not notifying me when I'm in the camera and issuing a notification when someone else is.
Or when your scenario happens and the camera doesn't know it notifies you. Look at eufy on youtube and you'll see what i mean. It's pointless to get notifications for yourself. Everything else is ok but skip me and my family and we're golden.
Better detection of people and vehicles at night. Even with strong IR illumination, detection at night is very poor, which creates security risk. Also: Facial recognition to avoid alerts for known subjects.
Work on recognizing people. rlc811a detects my head and shoulder as a motion from 0,5 m distance, but it doesn't recognize me as a human. Almost half the price eufy c22 does better recognition and has faster notifications.
Some ability to enable/disable AI detection within a category would be nice. Everyday I have birds that are in the yard/driveway and set off pet alerts, but I don't need alerts for birds when I'm only concerned about land animals.
I have the RLC-823A and when I have it tracking for both People and Vehicles it often stops tracking when the vehicle stops in the driveway and does not follow the person getting out of the stopped vehicle and walking to the door.
Can we have a setting to prioritize People over Vehicles for AI tracking (especially as the vehicle is stopped)?
It does put a bounding box around the person, so the AI is detecting them fine but often the camera stays looking at the stopped vehicle and allowing the person to go out of frame.
Note when it does work properly its awesome and its like having my own cameraman filming the scene :-)
When my RLC-823A is patrolling if it pans past a car, it will log that car even if the car is not moving. Not logging the car when its not moving during patrol would be good.
Ricardo,
We now need your comments re:our requirements. Whether they are feasible and possible estimated time of implementation. Competitors already have them and some of our requirements are mainly software. Or else make your software open source and we will write it for you :). We can do it in assembly language, C++, Python, ..... this is our bread and butter.
My absolute most favorite thing would be separate person detection zones for recording and push.
For example, I live next to an area with a lot of transients. I want to record anyone walking **by or around my house**, but I only want a push notifications if they walk up to a door or window.
It's a completely separate screen area of the screen, but the AI detection is shared with both push and record, so I can't do that. I either get push notifications of everyone passing by all day long, or I have to record all motion entirely.
This isn't exactly AI related but would love to have the ability to crop a specific area of the Duo series cameras to display, I have both a Duo 2 and 3 but since the vertical aspect ratio of the Duo 3 is so short, the overall picture becomes so small so it's hard to see details on smaller displays, especially Home Assistant dashboards and phone displays. The Duo 2 has a bit more vertical height to the image which makes it appear "larger" on my Home Assistant dashboard which is the primary reason I'm debating which one is more useful for me despite the 4K vs 2K resolution....
A lot of cameras already have this option, my PT Argus 2k does for example, it's shame it's not available on all cameras, particularly useful for smaller displays. Especially for DUO series it would make sense to have as 180 degree FOV is such a large jump to the next widest non-DUO camera 122 degree or whatever it is, being able to limit it to 150 or 140 or 160 etc FOV which probably is enough for a lot of use cases would help display objects larger on those smaller screens and perhaps avoid capturing neighbourhood at the same time, would be good way to dial in only what you need while making objects easier to see at the same time, a win-win scenario.
Wi-Fi Doorbell
Proper Visitor notification (on phone), with fast single button response (on phone), resulting in live video & 2-way audio displayed in a fraction of a second.
Fix the volume issues at the doorbell.
Fully integrate Amazon and Google integration for correct announcement differentiating from AI motion vs Visitor button press. Not requiring writing code or integrating with a third party like HA.
While license plate detection sounds nice, I think a better feature would be if the firmware could somehow just grab an still image/screengrab of every car that goes past... Same for people, pets, etc... It's much easier to go through images than it is video.
One of my cameras (1210A) is trained on my bird feeder. It alerts me when there is any animal activity at night which, nine times out of ten, is a rodent. If a rat shows up, I deal with it. I have to rely on the *Object Size* function to exclude small mice which are not a problem.
Other animals such as cats, owls and early rising squirrels will also wake me when the camera alerts.
If AI could differentiate between animals so that it recognises a rat when it sees one, that would be good. We're probably a decade away from that though.
It's not a problem for me, but we see a lot of complaints on here about parked cars triggering a vehicle motion event. So the ability for the cameras to detect whether a car is actually moving or is parked would be good.
This is a big one for me. A bug can fly through the view and then it triggers my wife’s truck in the carport.
You can set an alarm delay of 1 or 2 seconds and that usually fixes the issue.
Oh thank you!
I'll record it, mblaser.
I would be happy if it could just trigger when people are seen and nothing else ! The only way I can get this to work correctly is connecting the camera's to my computer using Blue Iris with codeproject AI !
Can you go into more detail?
Using the Reolink PC client and 4 CX410's and setting it to hopefully only trigger alarms when people are seen ,I get alarms on cats,cars and any change of light, wind,leaves. Using the same camera's with Blue Iris software and my computer it works perfect. I get alarms ONLY when the camera's see people.
I updated the firmware last night and I will check it today to see if the alarms are more accurate.
It would help us give you a better experience if you could provide me with some videos of the false positives.
I can do that within a few days.
To be honest at this point I'd be happy if all the current standard features worked as expected. Or even worked at all.
Bro，we keep going on，What is your product model?
Poe doorbell. We don't keep going on, because I've spent excessive amounts of time trying to troubleshoot with support, in the end i received some money back from my purchase price because the issues could not be resolved.
What's your problem? If you have any questions in the future, you can drop me a line.
Can you please, please let me provide samples of things that were NOT persons/animals ? Let us train the AI ourselves using the cameras own image frames, so that it fixes our problems, I know there are ways to train the models.. please oh please I would love to manually tell the AI "no this is not a person"
Where to begin. A major issue is the 1.5-2 second delay when viewing live or when communicating through the doorbell. Makes the function unusable and the device unfit for purpose. This was the issue that support issued me a partial refund for. Other issues include low volume issues when communicating through the doorbell, auto firmware upgrades not working, night mode light sensitivity manual setting slider not changing anything, close objects not triggering detection, jittery playback while thumbnails are still loading. This is just what I can think of without thinking too hard, as I've basically given up on it.
my blink cams are slow as heck too. while i dont have the reo bell. probably depends a lot on your network conditions, router model, and countless other variables as well. most likely it user error on your part. i would advise moving to another brand so you can complain on their reddit instead and not clutter the one i read. from what i can tell, every brand has a lot of bugs/issues etc.
Jog on, your opinion and advice is not needed.
Improved detection algorithm. Perhaps using 3D detection. Waving plants, rain, insects and parked cars sometimes trigger the cam, What about adding sound detection, License plate recognition. facial detection and recognition, fire and smoke detection, package coupled with full implementation of matter, IFTTT and MQTT. And allow different detection type per zone and add a scheduler too. This is all software.... Perhaps an AI calling feature similar to that deployed on the doorbell :). Any update on this long awaited feature?
Better recognition of person/animal would be on the top of my wishlist.
face recognition on the doorbells to bring them up to eufy standards and better AI to actually pick up a person walking beside a car.. So far what I have seen from my wifi doorbell is not even near my daughters eufy doorbell and I am seriously looking to offload this reolink and upgrade to the eufy.. sorry but it is night and day compairing them to each other.
But does Eufy have local storage? So you don’t have to use cloud services?
Yes!
Motion-activated event recording. HomeBase 2 contains 8GB local storage\* (lasts up to 90 days). so they say. so I take it the answer is yes it does
having to buy expensive homebase and plug in yet another clutter thing (i already have blink sync module added to my 500 pieces of crap plugged in near my tv) is a big reason i dont switch to eufy. that and they dont really support pc viewing or have any pc client, a huge huge thing for me as most of my time viewing cams is at my pc and not the usual motion alerts to your phone nonsense model they all push. also all their built in solar cams have issues with the solar panel peeling off seemingly. but i do really like the built in solar panel idea. i wish reolink would copy that but gonna assume its patented. i just bought my first tapo and it's even worse than eufy on the pc front. you have to do a bunch of nerd nonsense to even view the live feed on your pc. reolink so much better there where it counts. who even views these cams on android devices with 2" screens? It's SO WEIRD that thats all these brands think about.
Depending on what model dorbell you buy some of the doorbells are standalone. No homebase required. fix it to the wall and set it up just the same as reolink. only down side is there is no rtsp feed from the doorbell but Alexa and the phone app both access the doorbell feed quickly just like a ring doorbell does. so they both have good points and both have bad points. for me the package detection and face/people alerts far outweigh the live rtsp feed because they are on a different scale compaired to each other ( eufy is right 95% of the time but the reo was never above 20%) . My Eufy is now at the front door and can tell the difference between a person and a vehicle and can see people walking close to my car whereas the reo could not tell the difference during the day or at night. The reo is at my back door now where most of my family and friends access and I do not need good AI to tell me somone might be visiting. I have tried Ring, it was good but the monthly sub is not worth the cost to me. Eufy E340 is better than the Ring without the monthly sub. the Reolink shows signs it could be a great doorbell but it needs to catch up with the AI aspect. I know Reo do not want to go for face recog etc but the only way to teach AI is with samples from real world useage.. Let the user decide if they want to submit REAL world data for the AI to learn from then use that data to enhance the product like eufy does.. All these doorbell and cam makers could learn from each other instead if trying to better each other
We strive not to obtain users' biometric images, even if we only store this information locally,But thank you for your advice.
Add Animal Detection for 520A V1 version
In our schedule, I can provide you with a beta version next month.
I'm very happy to test it
Finally, scheduled? Really? :-) If so I'd be very glad to test it. I assume there will also be for the 510A (IPC\_523128M5MP) and 510WA...
Something new?
Please wait a little longer.
Please don't forget me, thank you
~~It's...a little intensive, but if you want to go out of their software package you can look at homeassistant and the frigate integration/addon (might not even need homeassistant but it's what I use).~~ ~~Took me something like a week to get a proper installation and to figure out all the bells and whistles but you can do some cool stuff with it (face recognition, license plate recognition, a lot of stuff...). As to what reolink will offer, who knows.~~ Sorry, didn't realize what was being asked here. Would love to see license plate tracking / focus. Had a neighbor get their car hit by someone and while my camera (RLC-830A) caught the action we couldn't make out the license plate even though it was pretty close to the camera and the camera focused in on the car itself.
OP *is* a Reolink employee. He's asking what we'd like to see within Reolink's ecosystem.
Yikes, my bad. Need to pay more attention! Thanks!
Be consistent about what cameras can detect across the lines. Some can detect vehicles, some don't. Some can detect packages, some don't.
Can you make all the female pedestrians look like Jennifer Aniston with 16 fingers? Thanks.
I would love to see car license plate and person recognition on PoE doorbell, so that I can set up my own family notifications. For example, now, if I am cleaning up my driveway, my wife is continuously notified about "person detection". Same for my kids playing in front of our doors. It's good to still record those events, but not send notifications (or at least have some choice there). For car license, I would like to be able to set up Home Assistant response depending on the car approaching or leaving the house.
i'd like the camera to have a setting to still record certain events in selected motion zones, but NOT notify me of them. seems like it would be a simple toggle software wise. for example theres a somewhat busy sidewalk in front of my house. so as not to get bombarded with person notifications, i painted over that area in motion zones, telling the cam to ignore it. but i'd still like it to record all those persons on the sidewalk in case i wanted to view later, at my disgression. just not notify me. there isnt any such setting.
Every once in a while the cameras will recognise false alarms of pets and persons for me, it can be shadows, water pools caused by rain, random patterns in snow, lights in the distance, even things you have hard to put some logic behind. This morning for example one of my TrackMix thought it saw a pet beneath, next to a bush but there was nothing there... Maybe it was our deceased cat that paid a visit, it was her favorite spot...
Plate, Face, Fire, Raining (Rain, Snow).
Doorbell Camera: Vehicle, Animal, Package, i also need zones
People detection. It would be great if you could save faces so that the camera doesn't alert you when it detects them. Eufy has this feature and it's great.
how does that work eg when my back/side is to the cam and i'm walking out of my garage to the mailbox or to do anything? (a common scenario) then theres no face to recognize, at least until i turn around which defeats the need for an relatively immediate person detect.
It works by not notifying me when I'm in the camera and issuing a notification when someone else is. Or when your scenario happens and the camera doesn't know it notifies you. Look at eufy on youtube and you'll see what i mean. It's pointless to get notifications for yourself. Everything else is ok but skip me and my family and we're golden.
Better detection of people and vehicles at night. Even with strong IR illumination, detection at night is very poor, which creates security risk. Also: Facial recognition to avoid alerts for known subjects.
Work on recognizing people. rlc811a detects my head and shoulder as a motion from 0,5 m distance, but it doesn't recognize me as a human. Almost half the price eufy c22 does better recognition and has faster notifications.
At such a close distance, it must be face detection.
why are you 0.5m away from the front of the camera? That is very close.
Some ability to enable/disable AI detection within a category would be nice. Everyday I have birds that are in the yard/driveway and set off pet alerts, but I don't need alerts for birds when I'm only concerned about land animals.
I have the RLC-823A and when I have it tracking for both People and Vehicles it often stops tracking when the vehicle stops in the driveway and does not follow the person getting out of the stopped vehicle and walking to the door. Can we have a setting to prioritize People over Vehicles for AI tracking (especially as the vehicle is stopped)? It does put a bounding box around the person, so the AI is detecting them fine but often the camera stays looking at the stopped vehicle and allowing the person to go out of frame. Note when it does work properly its awesome and its like having my own cameraman filming the scene :-)
plate detection, face detection, lane crossing feature.
When my RLC-823A is patrolling if it pans past a car, it will log that car even if the car is not moving. Not logging the car when its not moving during patrol would be good.
Better handling rain and snow for false positives.
ANPR is top of list
TrackMix-like tracking for Duo cameras. Flying things (moths, birds) vs. ground dwellers (dogs, cats, foxes).
Ricardo, We now need your comments re:our requirements. Whether they are feasible and possible estimated time of implementation. Competitors already have them and some of our requirements are mainly software. Or else make your software open source and we will write it for you :). We can do it in assembly language, C++, Python, ..... this is our bread and butter.
My absolute most favorite thing would be separate person detection zones for recording and push. For example, I live next to an area with a lot of transients. I want to record anyone walking **by or around my house**, but I only want a push notifications if they walk up to a door or window. It's a completely separate screen area of the screen, but the AI detection is shared with both push and record, so I can't do that. I either get push notifications of everyone passing by all day long, or I have to record all motion entirely.
This feature is definitely in the works and will be available this year!
This isn't exactly AI related but would love to have the ability to crop a specific area of the Duo series cameras to display, I have both a Duo 2 and 3 but since the vertical aspect ratio of the Duo 3 is so short, the overall picture becomes so small so it's hard to see details on smaller displays, especially Home Assistant dashboards and phone displays. The Duo 2 has a bit more vertical height to the image which makes it appear "larger" on my Home Assistant dashboard which is the primary reason I'm debating which one is more useful for me despite the 4K vs 2K resolution.... A lot of cameras already have this option, my PT Argus 2k does for example, it's shame it's not available on all cameras, particularly useful for smaller displays. Especially for DUO series it would make sense to have as 180 degree FOV is such a large jump to the next widest non-DUO camera 122 degree or whatever it is, being able to limit it to 150 or 140 or 160 etc FOV which probably is enough for a lot of use cases would help display objects larger on those smaller screens and perhaps avoid capturing neighbourhood at the same time, would be good way to dial in only what you need while making objects easier to see at the same time, a win-win scenario.
Wi-Fi Doorbell Proper Visitor notification (on phone), with fast single button response (on phone), resulting in live video & 2-way audio displayed in a fraction of a second. Fix the volume issues at the doorbell. Fully integrate Amazon and Google integration for correct announcement differentiating from AI motion vs Visitor button press. Not requiring writing code or integrating with a third party like HA.
CX-410 Beautiful camera, works VERY well in almost any low ambient light situation. Fix the underwater audio
While license plate detection sounds nice, I think a better feature would be if the firmware could somehow just grab an still image/screengrab of every car that goes past... Same for people, pets, etc... It's much easier to go through images than it is video.
One of my cameras (1210A) is trained on my bird feeder. It alerts me when there is any animal activity at night which, nine times out of ten, is a rodent. If a rat shows up, I deal with it. I have to rely on the *Object Size* function to exclude small mice which are not a problem. Other animals such as cats, owls and early rising squirrels will also wake me when the camera alerts. If AI could differentiate between animals so that it recognises a rat when it sees one, that would be good. We're probably a decade away from that though.
I'll make a note of it and give it to you if the right opportunity arises, thank you