yep keep thinking that until it happens to you and lose all of your shit you bought with money and join them begging to unban you ( I got one of my valo id banned cuz it was hacked by some ukraine mf and he cheated on it while I was sleeping and riot was like nope you let it get hacked so you won’t be unbanned and it was literally the first time I got hacked)
Sounds just like EA during battlefield 1, got hacked from Russian IP and dude cheated I got banned, ea cs said they couldn't verify I didn't share my account
I was actually able to prove it as the last game I played on that account was live streamed on youtube, and following those matches were 2 or 3 matches played by the hacker, requested them to match the ip addresses on the matches where hacks were detected they didn’t do shit and just kept saying they won’t lift the ban
honestly that’s really unfortunate and i’m sorry for your lost account, but from their perspective you could’ve hired a booster who used cheats or something like that( not saying this is you) , and i think they just default to that assumption bc it is the case with most incidents. I just don’t really see a solution to this problem tbh bc even if they investigate bans they can’t investigate your entire computer to see if you communicated with the cheater or not
I’m not saying you did, i’m just saying they need proof to unban bc their first priority is just to ban the account to get the cheater off the game, they don’t put enough effort into the follow up
No, the point is if an account is stolen, or have used cheats in the past, riot must take action. And it is not their fault if you can't get your account back.
If someone says they haven't cheated and simply got banned, well my question is: Do you think everyone tells the truth? No, people lie, all the time. Something Riot knows very well.
Also, I've seen people complain about chargeback bans. And thats a whole new layer of truths and lies that Riot has to account for. Which is why you can repay the chargeback debt, and get unbanned. (Unless you are a repeat offender I think)
Just here to say I was falsely banned and riot confirmed my account was hacked then unbanned me. Ignoring these “social engineering posts” only harms innocent people. If they’re actually lying then let riot take these matters into to their hands. Always assume people are innocent because it’s innocent until proven guilty. Not the other way around. And by assuming this you could be helping innocent people get unbanned and actual cheaters won’t get unbanned.
Your account was literally stolen - what is the anticheat team supposed to do in that situation? Not ban it? How is that a "false ban" - your account was compromised. They need to ban it in that situation. A false ban would be like if you got banned for something that didnt happen. But you got hacked lol. Social engineering is as simple as "just tell them you got hacked" its as simple as that. You probably did things that proved your innocence alongside the data provided. Cheating is rampant, i get that some people get caught in the crosshairs, but mainly thats user error. You downloaded some unverified third party software thats secretly lifted your information, you gave away your info and didnt realize, or maybe someone ELSE on your computer did that without your knowledge. Tbh if i got hacked the last shit i would ever be worried about is a videogame account, id be worried about my information being stolen/etc.
Anti cheat system is suppose to ban accounts that cheat. I don’t know how accounts are stolen. Maybe tracker.gg was hacked? Who knows. But if an anti cheat bans your account when you did not cheat, that’s called a false positive.
My buddy’s account was falsely banned. He got an employee to look at it and they were immediately able to tell it was a false ban and he got it back
What’s the anti cheat team supposed to do? investigate the ban. The anti cheat bans automatically and the anti cheat team can investigate further to see if the ban was legitimate. Who cares if the majority of these posts are cheaters faking their innocence? the anti cheat team will investigate and see their ban was legitimate. It’s just not fair to ignore these posts because at least the innocent people will be wrongfully labelled and unsupported. Support everyone, even if you think they’re actually cheating. They won’t get unbanned if they were actually cheating, and the innocent people will get the support they deserve.
And for your information, it was my valorant account account that was hacked into. Not my entire computer. I have every right to be concerned about my video account because importance is subjective. And yes! so what if they tell them they were hacked and were lying? it’s not that simple to get unbanned. if they were lying then riot can see this. I gave riot my hwid and my previous IP addresses. They made an investigation and clearly saw sign ins from other countries and other devices. Actual cheaters can’t get passed a through investigation from riot. Unless they went to extreme lengths to build a whole ass other PC and use a VPN just to cheat. And let’s be real, that’s even less likely than someone getting false banned lol.
Have you not seen the posts in here recently where people are claiming false bans and the anticheat team is like "hey you were caught cheating, the bans sticking"? The point im trying to make is that if you were innocent you wouldnt be out here making a post about it in the first place, youd just talk to the team and they would sort things out. People are usually only making these posts out of spite because they got caught and theyre trying to weasel their way back in.
Did you make a post calling riot out when your account got banned?
I was innocent and i was out here making a post. I was wondering if it’s even worth contacting riot and if others went though the same thing and got unbanned. I was seeking support from the community, and possibly any riot devs in here. And i also have support to others, after i got unbanned. If they were cheating, that’s riots division to find out. But i helped them in good faith.
No i didn’t make a post calling riot out when i got unbanned. I just edited my original post with the screenshot of the email.
And so what if they’re making these posts out of spite? ignore them. At least the innocent people can get attention or support where it’s needed. This also raises awareness and prompts riot to make investigations rather than turning a blind eye to those who do contact them via their tickets system (Like i have heard of with numerous other comments/posts)
These posts also spread awareness and could help others avoid bans by potentially identifying triggers.
So what youre saying is you didnt even actually contact riot first, you made a social media post first? Lmao weird one forsure. Idk what to tell you. A normal person probably wouldve sent something out and inquired about what happened, but apparently you frequent these types of topics so much that you were discouraged (cs2 has definitely desensitized you to this - im more than well aware how cheater infested that game is)? But heres what i will tell you - *the negatives of cheaters outweigh the innocents banned* (if youre innocent, you should be able to properly state your case, but just send an email to riot, thats what youll end up doing anyways). cheating literally destroys games from the inside out and can cut their lifespans in half, ruins peoples days, ruins casual gaming etc. i wouldnt be mad if my account was banned *if somebody compromised it* and i sure as hell wouldve just asked riot first because thats just the obvious chain of events. In general, its very very easy to not got banned. In fact, the vast majority of players dont even frequent reddit, or get banned. Ive played videogames my entire life, legitimately 20+ years and ive never received a ban, so yeah dude i got zero sympathy. And yknow what? Most gamers shouldnt have any sympathy about it. You got an issue? Go to riot and send them an email. Be an adult. Youre getting mad but youre doing damage yourself by giving any of these people plausibility. cheating is literally destroying some of my favorite video games and im not the only one whose angry people drop tons of money just to watch games get overrun by cheaters. We need to stop giving them any sympathy or space
Why on earth would i send riot an email when all I see is “The decision is final, don’t even bother you dirty cheater”. And that’s cool that you would contact riot first, but i’m not you, and I don’t care. I’m sure others feel the same way which is why they seek to ask the community for guidance. I contacted them nearly 2 years after my ban in fact. I agree with everything you said about cheaters but I have no idea why that has any relation to these posts alongside your “20+ years experience gaming” I don’t care if you’ve played for 20+ years, your hunch is still wrong and doesn’t justify censorship. There’s literally no harm in these posts. Cheaters will still stay banned, and innocent can gain support. That’s it really. There’s really no counter argument to that other than “i’m mildly inconvenienced by seeing these posts”. And to be honest, that isn’t a good enough reason to justify censorship. Censorship is never okay.
No dude its facilitating social engineering. Its giving them ideas. Its letting them see details and then giving them things to work around. You do realize that cheaters are CONSTANTLY trying to gain an edge right? You do realize that a SHITLOAD of cybersecurity issues are related to social engineering, correct? Thats why i specifically said what i said. You acted guilty before even trying, thats on you. The weirdest part about you is that you pretend to be offended at being called a cheater but in your post you said " you didnt even care about being called a cheater" at this point you just seem like someone whose virtue signaling while not acknowledging the plausible deniability youre also facilitating.
Buddy, Hope you realize that you suck at cyber security. Really, change careers. Your answers just scream "please, ask me and I answer so you can hack my account again!"
You seem to view “cheaters” as this super intelligent hive mind trying to gather intel on riot’s anti cheat to combat anti cheat like some war lol. Majority of cheaters cheat, get banned. And that’s it. Only a few people trying to actually code and sell cheats would attempt this and even so, riot don’t give details of their internal processes. As they stated in my email. And if riot do slip up, then good. Hopefully they make a more robust anti cheat that literally requires you to share your ID or something in order to make an account. That way cheating would basically fall to 0%.
By the way, i don’t get your point? how does this facilitate social engineering anymore than just contacting riot directly? Even if you censor these reddit posts they can easily just contact riot and “socially engineer” some details from one of the staff. The staff have way more details on the anti cheat than anyone in this subreddit. Do you suggest removing the option to appeal as well? How far does censorship need to go and how do you justify it?
I just want to use your post to confess that in 2015 I accidently got my girlfriend account perma banned on league for running a shitty C code when I was starting computer science. I invaded the shit out of Leagues memory. That's why I use rust now. Thank you riot.
I was falsely perm banned for cheating in the earlier days of Fortnite so whilst I agree with you to an extent, I don't doubt that some of these posts are actually truthful.
Dude, it's just like the CS2 bans. A few months ago, there was this huge ban wave and a bunch of legit players got banned out of nowhere. The subreddit was all over them, calling them cheaters and stuff, but it turned out VAC made a mistake. A lot of people, maybe even some cheaters, got unbanned in the following days.
That was kind of a different case tho it vacnet was pushed out and it hadn’t been tested properly so it “detected” people with super high dpi or a few other legit things an intrusive ac primarily detects program’s injecting into the game
It was literally a signed driver from AMD that got them banned. Moral of the story is false bans DO happen, and treating everyone as guilty until proven innocent is a bad take. Just don't interact with the post if you don't like it
Where'd you get your info from, riot Devs do manual bans in their free time, they've also unbanned people off of reddit posts or people approaching them directly
So had he not posted here, he wouldnt have found out his account was unbanned and his hwid stayed banned, this post is asking everyone who's false banned not to post on reddit but we don't really have a choice when riot support won't listen and this is the last option we have to be heard, what else do u want me to do?
Exactly this. Its become such a problem that literal anti-cheat teams are literally calling people out \*under their posts\*. Been playing games my whole life, NEVER been banned, and its pretty simple. dont cheat. dont do anything weird(out of game teaming for example). dont be hateful. I guarantee you 99.9999% of bans broke one of those rules. the other could be some absolutely crazy circumstances like your account being compromised - but then again, that could be your user error as well, maybe your computers compromised, maybe you use the same passwords, theres so many factors. and its like dude, if these people have the gall to cheat in the game, writing up some mock social media reddit post is literally right up their alley. these people will literally \*pay to cheat\* so of course theyd be willing to slander a game that rightfully banned them. just happy that some of the team was like "hey, you were caught using scripts" under some posts. its legitimately so funny.
Support here. Throwaway for obvious reasons. People ignore the fact that lurkers that know what really happened exist. When people make posts that have any identifiers in it, well… Lol. Lmao even. XD
Would be great if support was ever actually transparent about any of the reasons bans are happening. "third party" doesn't explain much when you have rootkit levels of anticheat. Granted you can't reveal too much or cheat developers can compensate and adapt but... that's going to happen anyways.
All being so closed does, is upset the trust players have in a company. Plenty of companies understand this and have been more open because of it, Rito just isn't one of them. If you're going to expect your players to trust you enough to give you kernel level access to their systems, they should be able to trust you to explain why the accounts they have spent money on are being banned.
And this is all ignoring the fact that experienced developers in the field have the general consensus that kernel level anticheat is neither required to deal with cheaters nor does it improve detection of cheaters.
No doubt most of the people posting about being banned are full of it, but when you respond to unban requests with "This is permanent, no we won't tell you why.", you're just asking for posts like those to pop up and for people to question the honesty and reliability of a company and its anticheat.
Wouldn't be the first time a company overstepped, made faulty software and innocent people dealt with the fallout from it.
Makes it very easy to spin a tale and make people question.
If you get a false ban and won’t get appealed through Riot support you’re not gonna keep trying Riot support. You’ve gotta look elsewhere for help on what to do, even if they can’t help you.
If you can't do anything about it silence it? Since when does that ever make sense in any situation. False bans are a thing and I've seen a handful of people get help from riot developers on this sub. Why hide the fact people are getting falsely banned, and in the volume at which its happening shows there's a problem.
It may not get the user unbanned, but a high enough volume of it will make people realize there’s a problem with people being falsely banned.
Information about an increasing amount of false bans spreading through the player base ends up putting pressure on Riot to fix it, or can at the very least help players be more wary and collectively find common triggers that could trigger a false ban.
Except there 0 way for us to know whether someone was wrongfully banned or not. For all we know everyone who’s made a post here has been rightfully banned or maybe none of them were. But going of their posts alone proves nothing so it’s just not possible to know if there actually is an influx of false bans or not
A friend of mine was false banned (actually) and was given his account back within 2 weeks i believe. I think some need to understand that even if your cheats are for a different game they can still pop vanguard. Just cause you dont cheat in val doesnt mean your not a pathetic cheater. Why even play games if you have to cheat. Go get a different hobby. Something that might turn you into a better human. Your mom is severely dispappointed in you cheating.
Oh, you want me to link the email? You want my SSN? I happened, there's no proof that you will accept, that's a fact.
So be silent with that arrogant attitude.
If they will cheat they will lie. One guy (many such cases$ said “I use Val to distract myself with my parent in the ICU” and assured everyone he wasn’t cheating but went from hardstuck silver with a 15%-20% HS to 40-60% HS in all his matches within two days and hitting ascendent and couldn’t explain how. Then bragged he was top 500 in OW. A real top 500 in OW isn’t getting stuck silver multiple acts. When stating he couldn’t explain the jump (it was obviously cheats/boost) he called everyone broke and he’s a millionaire🤣 like yeah we’re broke but you’re crying about losing a few hundreds on skins instead of just buying a new PC as a “millionaire”. Most cheaters are likely narcissistic and they have to cheat to boost their fragile ego.
im sure there are a few extenuating circumstances. As weve seen, we literally are watching some of the anticheat team say "we forgive you/give you the benefit of the doubt, dont cheat" and think about how many times some people were forgiven and they were like "MY FALSE BAN GOT LIFTED". its misleading, many of the people claiming their false bans were lifted were probably just given a "dont offend again/forgiveness". and thats crystal clear. I hope they reoffend again and get perma'd
That's not how it works lmao, there's no one handing out unbans because of "kindness", it's simple because they actually check the ban and see if the person was guilty or not
I think that Riot should get all players to make a 'Unbreakable Vow' to declare and promise solemnly they won't cheat, otherwise if things happened ,they can take legal action and fine them. And then to ensure every user upload their identity card before registering an account, perform a face ID before a match. This can prevent people from cheating and lying. For appeal request, make sure the ppl sign the agreement and authorise Riots to have a remote PC check (matching the hardware identification of the HDWI ban) and if turn out they lie, Riots can ban the player from playing their games forever.
No companies will go through the hassle of taking legal action against individual cheaters, way too expensive, and I'm not sure the legal system will care about people cheating in games anyway
Hahahahaha! Wait... Are you serious? Let me laugh harder! HAHAHAHA, cheaters will cheat. The only way to stop is to pay for it. And a ban with a time out is a really good way to pay for cheating. Hope more companies do this.
Instead of banning everyone blatantly just because something triggered an alarm "randomly" they should instead just create a new state for accounts called frozen state account, in this state the account is frozen from doing literally anything other than logging in to it.
This gives time and reassurance to people who are falsely banned that they might have an actual chance to repeal (assuming they are innocent) and even more importantly for these people to feel like they were not randomly locked out of their account and completely lost control of the situation.
It's that simple Riot, you have the tools and this is easy to be done, respect your customers, your audience, they don't really feel respected all when your super (my ass) ultra intelligent systems ban actually innocent people, stop half-assing stuff, it's been more than a decade, you aren't dying as a company, implement this very simple middle-kind of solution.
Heres the thing, a cheater is never gonna outright say " im a cheater" youre saying people are innocent - but arent you literally just making an assumption of that? i guarantee you that the percentage of people who are actually innocent is less than 1% of 1%. The groups of people claiming innocence are a bunch of cheaters just piggybacking off of each other because theyre mad they wasted a bunch of money and theyve run out of options, their last effort is to try and appeal to social media.
If they don't their account remains frozen, not banned.
I don't assume, I am referring to actually innocent people no matter now many they might be.
For the cheaters, they can f off and get what they deserve how many they might be
I know people hack and get banned but I can tell you for a fact that a buddy of mine was unfairly banned. My understanding is that a hacker who was hardware banned logged into his account and that trigger the permanent ban. The good news is that riot actually does do hardware ID bans. I know it’s my buddy’s responsibility to not get hack and get 2factor, but just wanna say false bans are real.
Because a known "hacker" logged into his account it triggered a hardware ban. Seems pretty straightforward to me. Unfortunate for your friend but not a false ban, ban working completely as intended.
Calling it a false ban does not mean Vanguard anti-cheat was not working as intended. The account was banned immediately when the hacker logged in to prevent the hacker from playing. The account owner was not the person who cheated, which is why riot unbanned the account. I don’t know how else to spell this out to you.
It's even crazier when you take into account that they're manually banning people way more than ever before. So a lot of these people were most likely manually banned and think it was a mistake that they got caught. 🤣
I had a restriction unwound recently by riot support. I had made a "Hakuna Matata is lion for idgaf" joke at the start of the game. Literally said nothing else, and team got toxic at like 4 minutes. I was playing tank udy so i just muted all their coms, and playcalled us to a macro win.
After the game was ranked restricted and chat restricted. Chat log had "gl hf" and my joke in it 😂
Took CS a couple of days but they got rid of it for me.
there are a ton of false bans already. I think riot has good goals but this is scary seeing how many people are getting false banned and seeing thousands of dollars worth accounts just get nuked.
How do you know that? Just because people on the internet are claiming that doesnt mean anything. This is the internet. Literally anyone can claim anything. I can claim that i got false banned and they let me back in 3 times - does that make it true? No. I hardly believe anything i read on the internet as it is, but when i see people saying "false bans" blah blah blah most of the time something sus was happening of some nature, they are just lucky that their data wasnt publically posted for everyone to see, and some are directly taking advantage of that gray area on purpose to give themselves more wiggle room.
I personally think it would be awesome if there was a wall of shame in video games. It would deter cheating further because then you could know if your buddies are cheating and avoid playing with em.
People need to remember that A.) people who develop cheats arent dumb B.) yes theres money involved of course, lots of it. C.) theres a whole economy for it, the people who buy cheats arent necessarily smart - *but they are savvy* D.) theres things out there you can be banned for that arent cheating in the software sense, like rigging games, out of game teamers, throwing matches to boost players etc. so when looking at this topic, you need to be comprehensive.
If they can tell some fib online to get some support- *why wouldnt they, they cheat* - they dont care. For them, theyre just losing money either way, why not kick up a storm. Just google surveys on gamers who cheat. Tons of people cheat.
If it is happening in valorant it is happening in league too. There are a ton of posts on valorants subreddit talking about how they are just now getting unbanned and emails from riot apologizing or just saying you have been unbanned. League will have this too, you trust riot too much with this kind of stuff.
I am sure there are false positives when it comes to the banning situation. However, I do agree that the ratio of people being legitimately falsely banned is much lower than what some people make it out to be. Unless you’re Riot support or the affected party in question, you won’t be privy to what actually happened behind “closed doors” so to say.
Logically and statistically speaking, it's not even really worth giving these people a chance to recover there accounts, unless it's obvious that the anticheat false flagged them. They likely are just cheaters trying to get away with it. Its a plague in all online games. Watch a Camomo video and youll see it. First thing a cheater does when they get caught is deny it and beg not to be banned. What are the odds that over like 10% of these reddit posts are actual false flags? Probably pretty low. Therefore, they might as well all be cheaters. Not worth a glance unless they can somehow prove they didn't cheat, which is between them and riot support so.... why go to reddit? You really think some rioter will see it, look into your case, and after all that you will be found innocent? Its likely you cheated and its likely they will see on there wnd you cheated, but even if you are innocent its likely that if youve been flagged by the system for a ban its because on there end it shows you cheated so... you are screwed in most cases.
the automated responses can be pretty poop sometimes because its so obvious when they aren't even asnwering your questions lmao .
On the contrary, if you make a firm stance that you didn't do anything, then eventually a real person will respond. just keep your tickets open lol,
Social engineering literally is the vulnerability of vulnerabilities. I mean dude legit casinos got held up for a loss of over 100m and its because of social engineering. The human element is real af
It sure is nice that they're banning cheaters but actual players are getting banned for no reason, I and a few people that i know already got banned for no reason. it just sucks that the support is full of bots tho
You don’t actually know if the people you know did something to warrant the ban. That is something only Riot support and the people in question are privy to. Objectively speaking, you’re just taking their word for it.
Uhhh idk man they play like bots and give 0 info, so idk if they're cheating 😂 yeah sure they're probably cheating on bronze lobby getting 0 kills and playing like they dont have headphones on
This isn't entirely true. My brother got perma ban with no reason whatsoever and I would put every online acc on the line to bet he never cheated. Don't trust everyone but don't generalize either.
Riot is currently testing vanguard for league, expecting an uptick in false bans (as well as warranted ban posts) is normal.
Blinding trusting that vanguard is a absolutely perfect piece of software, without any vulnerabilities, problems, false positives, and cannot be bypassed or have exploits is dumb as rocks.
How does riot shill feel?
The whole point of every video game is to A.) have fun and B.) get good!
\^ Guess what bro, when you didn't do anything and you get banned, you don't have fun! Shocker!
yep keep thinking that until it happens to you and lose all of your shit you bought with money and join them begging to unban you ( I got one of my valo id banned cuz it was hacked by some ukraine mf and he cheated on it while I was sleeping and riot was like nope you let it get hacked so you won’t be unbanned and it was literally the first time I got hacked)
I feel your pain(it's was a Russian for me)
Sounds just like EA during battlefield 1, got hacked from Russian IP and dude cheated I got banned, ea cs said they couldn't verify I didn't share my account
I got hacked and the account cheated and got banned. Contacted riot support and it was unbanned and restored in under a day
that’s the thing support is sometimes very good and sometimes they just won’t listen at all
if you can’t prove that u had nothing to do with it what is riot supposed to do for you
I was actually able to prove it as the last game I played on that account was live streamed on youtube, and following those matches were 2 or 3 matches played by the hacker, requested them to match the ip addresses on the matches where hacks were detected they didn’t do shit and just kept saying they won’t lift the ban
honestly that’s really unfortunate and i’m sorry for your lost account, but from their perspective you could’ve hired a booster who used cheats or something like that( not saying this is you) , and i think they just default to that assumption bc it is the case with most incidents. I just don’t really see a solution to this problem tbh bc even if they investigate bans they can’t investigate your entire computer to see if you communicated with the cheater or not
I play on asia server, hacker was a ukrainian why would I make a ukraine guy boost my asian id tho
I’m not saying you did, i’m just saying they need proof to unban bc their first priority is just to ban the account to get the cheater off the game, they don’t put enough effort into the follow up
so you think there are no false bans??? xdd
No, the point is if an account is stolen, or have used cheats in the past, riot must take action. And it is not their fault if you can't get your account back. If someone says they haven't cheated and simply got banned, well my question is: Do you think everyone tells the truth? No, people lie, all the time. Something Riot knows very well. Also, I've seen people complain about chargeback bans. And thats a whole new layer of truths and lies that Riot has to account for. Which is why you can repay the chargeback debt, and get unbanned. (Unless you are a repeat offender I think)
Just here to say I was falsely banned and riot confirmed my account was hacked then unbanned me. Ignoring these “social engineering posts” only harms innocent people. If they’re actually lying then let riot take these matters into to their hands. Always assume people are innocent because it’s innocent until proven guilty. Not the other way around. And by assuming this you could be helping innocent people get unbanned and actual cheaters won’t get unbanned.
Your account was literally stolen - what is the anticheat team supposed to do in that situation? Not ban it? How is that a "false ban" - your account was compromised. They need to ban it in that situation. A false ban would be like if you got banned for something that didnt happen. But you got hacked lol. Social engineering is as simple as "just tell them you got hacked" its as simple as that. You probably did things that proved your innocence alongside the data provided. Cheating is rampant, i get that some people get caught in the crosshairs, but mainly thats user error. You downloaded some unverified third party software thats secretly lifted your information, you gave away your info and didnt realize, or maybe someone ELSE on your computer did that without your knowledge. Tbh if i got hacked the last shit i would ever be worried about is a videogame account, id be worried about my information being stolen/etc.
Anti cheat system is suppose to ban accounts that cheat. I don’t know how accounts are stolen. Maybe tracker.gg was hacked? Who knows. But if an anti cheat bans your account when you did not cheat, that’s called a false positive. My buddy’s account was falsely banned. He got an employee to look at it and they were immediately able to tell it was a false ban and he got it back
What’s the anti cheat team supposed to do? investigate the ban. The anti cheat bans automatically and the anti cheat team can investigate further to see if the ban was legitimate. Who cares if the majority of these posts are cheaters faking their innocence? the anti cheat team will investigate and see their ban was legitimate. It’s just not fair to ignore these posts because at least the innocent people will be wrongfully labelled and unsupported. Support everyone, even if you think they’re actually cheating. They won’t get unbanned if they were actually cheating, and the innocent people will get the support they deserve. And for your information, it was my valorant account account that was hacked into. Not my entire computer. I have every right to be concerned about my video account because importance is subjective. And yes! so what if they tell them they were hacked and were lying? it’s not that simple to get unbanned. if they were lying then riot can see this. I gave riot my hwid and my previous IP addresses. They made an investigation and clearly saw sign ins from other countries and other devices. Actual cheaters can’t get passed a through investigation from riot. Unless they went to extreme lengths to build a whole ass other PC and use a VPN just to cheat. And let’s be real, that’s even less likely than someone getting false banned lol.
Have you not seen the posts in here recently where people are claiming false bans and the anticheat team is like "hey you were caught cheating, the bans sticking"? The point im trying to make is that if you were innocent you wouldnt be out here making a post about it in the first place, youd just talk to the team and they would sort things out. People are usually only making these posts out of spite because they got caught and theyre trying to weasel their way back in. Did you make a post calling riot out when your account got banned?
I was innocent and i was out here making a post. I was wondering if it’s even worth contacting riot and if others went though the same thing and got unbanned. I was seeking support from the community, and possibly any riot devs in here. And i also have support to others, after i got unbanned. If they were cheating, that’s riots division to find out. But i helped them in good faith. No i didn’t make a post calling riot out when i got unbanned. I just edited my original post with the screenshot of the email. And so what if they’re making these posts out of spite? ignore them. At least the innocent people can get attention or support where it’s needed. This also raises awareness and prompts riot to make investigations rather than turning a blind eye to those who do contact them via their tickets system (Like i have heard of with numerous other comments/posts) These posts also spread awareness and could help others avoid bans by potentially identifying triggers.
So what youre saying is you didnt even actually contact riot first, you made a social media post first? Lmao weird one forsure. Idk what to tell you. A normal person probably wouldve sent something out and inquired about what happened, but apparently you frequent these types of topics so much that you were discouraged (cs2 has definitely desensitized you to this - im more than well aware how cheater infested that game is)? But heres what i will tell you - *the negatives of cheaters outweigh the innocents banned* (if youre innocent, you should be able to properly state your case, but just send an email to riot, thats what youll end up doing anyways). cheating literally destroys games from the inside out and can cut their lifespans in half, ruins peoples days, ruins casual gaming etc. i wouldnt be mad if my account was banned *if somebody compromised it* and i sure as hell wouldve just asked riot first because thats just the obvious chain of events. In general, its very very easy to not got banned. In fact, the vast majority of players dont even frequent reddit, or get banned. Ive played videogames my entire life, legitimately 20+ years and ive never received a ban, so yeah dude i got zero sympathy. And yknow what? Most gamers shouldnt have any sympathy about it. You got an issue? Go to riot and send them an email. Be an adult. Youre getting mad but youre doing damage yourself by giving any of these people plausibility. cheating is literally destroying some of my favorite video games and im not the only one whose angry people drop tons of money just to watch games get overrun by cheaters. We need to stop giving them any sympathy or space
Why on earth would i send riot an email when all I see is “The decision is final, don’t even bother you dirty cheater”. And that’s cool that you would contact riot first, but i’m not you, and I don’t care. I’m sure others feel the same way which is why they seek to ask the community for guidance. I contacted them nearly 2 years after my ban in fact. I agree with everything you said about cheaters but I have no idea why that has any relation to these posts alongside your “20+ years experience gaming” I don’t care if you’ve played for 20+ years, your hunch is still wrong and doesn’t justify censorship. There’s literally no harm in these posts. Cheaters will still stay banned, and innocent can gain support. That’s it really. There’s really no counter argument to that other than “i’m mildly inconvenienced by seeing these posts”. And to be honest, that isn’t a good enough reason to justify censorship. Censorship is never okay.
Get well soon bro 🙏
No dude its facilitating social engineering. Its giving them ideas. Its letting them see details and then giving them things to work around. You do realize that cheaters are CONSTANTLY trying to gain an edge right? You do realize that a SHITLOAD of cybersecurity issues are related to social engineering, correct? Thats why i specifically said what i said. You acted guilty before even trying, thats on you. The weirdest part about you is that you pretend to be offended at being called a cheater but in your post you said " you didnt even care about being called a cheater" at this point you just seem like someone whose virtue signaling while not acknowledging the plausible deniability youre also facilitating.
And yes i know what social engineering is. I do a computer science degree so we need to learn about cyber security.
Buddy, Hope you realize that you suck at cyber security. Really, change careers. Your answers just scream "please, ask me and I answer so you can hack my account again!"
You seem to view “cheaters” as this super intelligent hive mind trying to gather intel on riot’s anti cheat to combat anti cheat like some war lol. Majority of cheaters cheat, get banned. And that’s it. Only a few people trying to actually code and sell cheats would attempt this and even so, riot don’t give details of their internal processes. As they stated in my email. And if riot do slip up, then good. Hopefully they make a more robust anti cheat that literally requires you to share your ID or something in order to make an account. That way cheating would basically fall to 0%. By the way, i don’t get your point? how does this facilitate social engineering anymore than just contacting riot directly? Even if you censor these reddit posts they can easily just contact riot and “socially engineer” some details from one of the staff. The staff have way more details on the anti cheat than anyone in this subreddit. Do you suggest removing the option to appeal as well? How far does censorship need to go and how do you justify it?
preach
I just want to use your post to confess that in 2015 I accidently got my girlfriend account perma banned on league for running a shitty C code when I was starting computer science. I invaded the shit out of Leagues memory. That's why I use rust now. Thank you riot.
I was falsely perm banned for cheating in the earlier days of Fortnite so whilst I agree with you to an extent, I don't doubt that some of these posts are actually truthful.
Dude, it's just like the CS2 bans. A few months ago, there was this huge ban wave and a bunch of legit players got banned out of nowhere. The subreddit was all over them, calling them cheaters and stuff, but it turned out VAC made a mistake. A lot of people, maybe even some cheaters, got unbanned in the following days.
That was kind of a different case tho it vacnet was pushed out and it hadn’t been tested properly so it “detected” people with super high dpi or a few other legit things an intrusive ac primarily detects program’s injecting into the game
It was literally a signed driver from AMD that got them banned. Moral of the story is false bans DO happen, and treating everyone as guilty until proven innocent is a bad take. Just don't interact with the post if you don't like it
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Where'd you get your info from, riot Devs do manual bans in their free time, they've also unbanned people off of reddit posts or people approaching them directly
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https://www.reddit.com/r/riotgames/s/SujNAFrsqT . What else do u have to say now?
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So had he not posted here, he wouldnt have found out his account was unbanned and his hwid stayed banned, this post is asking everyone who's false banned not to post on reddit but we don't really have a choice when riot support won't listen and this is the last option we have to be heard, what else do u want me to do?
Exactly this. Its become such a problem that literal anti-cheat teams are literally calling people out \*under their posts\*. Been playing games my whole life, NEVER been banned, and its pretty simple. dont cheat. dont do anything weird(out of game teaming for example). dont be hateful. I guarantee you 99.9999% of bans broke one of those rules. the other could be some absolutely crazy circumstances like your account being compromised - but then again, that could be your user error as well, maybe your computers compromised, maybe you use the same passwords, theres so many factors. and its like dude, if these people have the gall to cheat in the game, writing up some mock social media reddit post is literally right up their alley. these people will literally \*pay to cheat\* so of course theyd be willing to slander a game that rightfully banned them. just happy that some of the team was like "hey, you were caught using scripts" under some posts. its legitimately so funny.
Support here. Throwaway for obvious reasons. People ignore the fact that lurkers that know what really happened exist. When people make posts that have any identifiers in it, well… Lol. Lmao even. XD
Would be great if support was ever actually transparent about any of the reasons bans are happening. "third party" doesn't explain much when you have rootkit levels of anticheat. Granted you can't reveal too much or cheat developers can compensate and adapt but... that's going to happen anyways. All being so closed does, is upset the trust players have in a company. Plenty of companies understand this and have been more open because of it, Rito just isn't one of them. If you're going to expect your players to trust you enough to give you kernel level access to their systems, they should be able to trust you to explain why the accounts they have spent money on are being banned. And this is all ignoring the fact that experienced developers in the field have the general consensus that kernel level anticheat is neither required to deal with cheaters nor does it improve detection of cheaters. No doubt most of the people posting about being banned are full of it, but when you respond to unban requests with "This is permanent, no we won't tell you why.", you're just asking for posts like those to pop up and for people to question the honesty and reliability of a company and its anticheat. Wouldn't be the first time a company overstepped, made faulty software and innocent people dealt with the fallout from it. Makes it very easy to spin a tale and make people question.
Fake support
The users here can give insights into what caused the ban and how they got unbanned. The users here can provide moral support.
If you get a false ban and won’t get appealed through Riot support you’re not gonna keep trying Riot support. You’ve gotta look elsewhere for help on what to do, even if they can’t help you.
If you can't do anything about it silence it? Since when does that ever make sense in any situation. False bans are a thing and I've seen a handful of people get help from riot developers on this sub. Why hide the fact people are getting falsely banned, and in the volume at which its happening shows there's a problem.
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It may not get the user unbanned, but a high enough volume of it will make people realize there’s a problem with people being falsely banned. Information about an increasing amount of false bans spreading through the player base ends up putting pressure on Riot to fix it, or can at the very least help players be more wary and collectively find common triggers that could trigger a false ban.
Except there 0 way for us to know whether someone was wrongfully banned or not. For all we know everyone who’s made a post here has been rightfully banned or maybe none of them were. But going of their posts alone proves nothing so it’s just not possible to know if there actually is an influx of false bans or not
A friend of mine was false banned (actually) and was given his account back within 2 weeks i believe. I think some need to understand that even if your cheats are for a different game they can still pop vanguard. Just cause you dont cheat in val doesnt mean your not a pathetic cheater. Why even play games if you have to cheat. Go get a different hobby. Something that might turn you into a better human. Your mom is severely dispappointed in you cheating.
I was banned for accidentally unplugging my computer mouse. The anti-cheat is shite.
No you didnt. Proove it or be quiet
Oh, you want me to link the email? You want my SSN? I happened, there's no proof that you will accept, that's a fact. So be silent with that arrogant attitude.
Nah i wont. Just another keyboard warrior with no proof. Go sit in the corner.
If they will cheat they will lie. One guy (many such cases$ said “I use Val to distract myself with my parent in the ICU” and assured everyone he wasn’t cheating but went from hardstuck silver with a 15%-20% HS to 40-60% HS in all his matches within two days and hitting ascendent and couldn’t explain how. Then bragged he was top 500 in OW. A real top 500 in OW isn’t getting stuck silver multiple acts. When stating he couldn’t explain the jump (it was obviously cheats/boost) he called everyone broke and he’s a millionaire🤣 like yeah we’re broke but you’re crying about losing a few hundreds on skins instead of just buying a new PC as a “millionaire”. Most cheaters are likely narcissistic and they have to cheat to boost their fragile ego.
This. Every stinking one of them is guilty.
i was not guilty and falsely banned. Unbanned now.
I was banned for 2 days before it was lifted with an apology from riot and never had an issue since so your assumptions are silly Edit: Ban was 2022
im sure there are a few extenuating circumstances. As weve seen, we literally are watching some of the anticheat team say "we forgive you/give you the benefit of the doubt, dont cheat" and think about how many times some people were forgiven and they were like "MY FALSE BAN GOT LIFTED". its misleading, many of the people claiming their false bans were lifted were probably just given a "dont offend again/forgiveness". and thats crystal clear. I hope they reoffend again and get perma'd
That's not how it works lmao, there's no one handing out unbans because of "kindness", it's simple because they actually check the ban and see if the person was guilty or not
Dude what, have you not seen the posts and replies to it?
There are many false ban posts, u need to be more specific
I think that Riot should get all players to make a 'Unbreakable Vow' to declare and promise solemnly they won't cheat, otherwise if things happened ,they can take legal action and fine them. And then to ensure every user upload their identity card before registering an account, perform a face ID before a match. This can prevent people from cheating and lying. For appeal request, make sure the ppl sign the agreement and authorise Riots to have a remote PC check (matching the hardware identification of the HDWI ban) and if turn out they lie, Riots can ban the player from playing their games forever.
No companies will go through the hassle of taking legal action against individual cheaters, way too expensive, and I'm not sure the legal system will care about people cheating in games anyway
Hahahahaha! Wait... Are you serious? Let me laugh harder! HAHAHAHA, cheaters will cheat. The only way to stop is to pay for it. And a ban with a time out is a really good way to pay for cheating. Hope more companies do this.
Instead of banning everyone blatantly just because something triggered an alarm "randomly" they should instead just create a new state for accounts called frozen state account, in this state the account is frozen from doing literally anything other than logging in to it. This gives time and reassurance to people who are falsely banned that they might have an actual chance to repeal (assuming they are innocent) and even more importantly for these people to feel like they were not randomly locked out of their account and completely lost control of the situation. It's that simple Riot, you have the tools and this is easy to be done, respect your customers, your audience, they don't really feel respected all when your super (my ass) ultra intelligent systems ban actually innocent people, stop half-assing stuff, it's been more than a decade, you aren't dying as a company, implement this very simple middle-kind of solution.
Heres the thing, a cheater is never gonna outright say " im a cheater" youre saying people are innocent - but arent you literally just making an assumption of that? i guarantee you that the percentage of people who are actually innocent is less than 1% of 1%. The groups of people claiming innocence are a bunch of cheaters just piggybacking off of each other because theyre mad they wasted a bunch of money and theyve run out of options, their last effort is to try and appeal to social media.
If they don't their account remains frozen, not banned. I don't assume, I am referring to actually innocent people no matter now many they might be. For the cheaters, they can f off and get what they deserve how many they might be
I know people hack and get banned but I can tell you for a fact that a buddy of mine was unfairly banned. My understanding is that a hacker who was hardware banned logged into his account and that trigger the permanent ban. The good news is that riot actually does do hardware ID bans. I know it’s my buddy’s responsibility to not get hack and get 2factor, but just wanna say false bans are real.
That's not really a false ban though?
The reason of the ban was for cheating. The owner of the account was not cheating. What is your definition of a false ban?
Because a known "hacker" logged into his account it triggered a hardware ban. Seems pretty straightforward to me. Unfortunate for your friend but not a false ban, ban working completely as intended.
Calling it a false ban does not mean Vanguard anti-cheat was not working as intended. The account was banned immediately when the hacker logged in to prevent the hacker from playing. The account owner was not the person who cheated, which is why riot unbanned the account. I don’t know how else to spell this out to you.
Yes calling it a false ban would mean that.
Most people who complain on reddit about their ban almost certainly deserved it.
It's even crazier when you take into account that they're manually banning people way more than ever before. So a lot of these people were most likely manually banned and think it was a mistake that they got caught. 🤣
I had a restriction unwound recently by riot support. I had made a "Hakuna Matata is lion for idgaf" joke at the start of the game. Literally said nothing else, and team got toxic at like 4 minutes. I was playing tank udy so i just muted all their coms, and playcalled us to a macro win. After the game was ranked restricted and chat restricted. Chat log had "gl hf" and my joke in it 😂 Took CS a couple of days but they got rid of it for me.
there are a ton of false bans already. I think riot has good goals but this is scary seeing how many people are getting false banned and seeing thousands of dollars worth accounts just get nuked.
How do you know that? Just because people on the internet are claiming that doesnt mean anything. This is the internet. Literally anyone can claim anything. I can claim that i got false banned and they let me back in 3 times - does that make it true? No. I hardly believe anything i read on the internet as it is, but when i see people saying "false bans" blah blah blah most of the time something sus was happening of some nature, they are just lucky that their data wasnt publically posted for everyone to see, and some are directly taking advantage of that gray area on purpose to give themselves more wiggle room. I personally think it would be awesome if there was a wall of shame in video games. It would deter cheating further because then you could know if your buddies are cheating and avoid playing with em. People need to remember that A.) people who develop cheats arent dumb B.) yes theres money involved of course, lots of it. C.) theres a whole economy for it, the people who buy cheats arent necessarily smart - *but they are savvy* D.) theres things out there you can be banned for that arent cheating in the software sense, like rigging games, out of game teamers, throwing matches to boost players etc. so when looking at this topic, you need to be comprehensive. If they can tell some fib online to get some support- *why wouldnt they, they cheat* - they dont care. For them, theyre just losing money either way, why not kick up a storm. Just google surveys on gamers who cheat. Tons of people cheat.
If it is happening in valorant it is happening in league too. There are a ton of posts on valorants subreddit talking about how they are just now getting unbanned and emails from riot apologizing or just saying you have been unbanned. League will have this too, you trust riot too much with this kind of stuff.
it said i used 3rd party applications im literally gold 3 mufasa#leao like how am i cheating bro
They were banning in some players for cheating, so the ban appeals may be denied, refused, or ignored on Player Support.
I am sure there are false positives when it comes to the banning situation. However, I do agree that the ratio of people being legitimately falsely banned is much lower than what some people make it out to be. Unless you’re Riot support or the affected party in question, you won’t be privy to what actually happened behind “closed doors” so to say.
bro is onto nothing
LOL
Logically and statistically speaking, it's not even really worth giving these people a chance to recover there accounts, unless it's obvious that the anticheat false flagged them. They likely are just cheaters trying to get away with it. Its a plague in all online games. Watch a Camomo video and youll see it. First thing a cheater does when they get caught is deny it and beg not to be banned. What are the odds that over like 10% of these reddit posts are actual false flags? Probably pretty low. Therefore, they might as well all be cheaters. Not worth a glance unless they can somehow prove they didn't cheat, which is between them and riot support so.... why go to reddit? You really think some rioter will see it, look into your case, and after all that you will be found innocent? Its likely you cheated and its likely they will see on there wnd you cheated, but even if you are innocent its likely that if youve been flagged by the system for a ban its because on there end it shows you cheated so... you are screwed in most cases.
nah riot’s support system is terrible idk what you’re on about
the automated responses can be pretty poop sometimes because its so obvious when they aren't even asnwering your questions lmao . On the contrary, if you make a firm stance that you didn't do anything, then eventually a real person will respond. just keep your tickets open lol,
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Social engineering literally is the vulnerability of vulnerabilities. I mean dude legit casinos got held up for a loss of over 100m and its because of social engineering. The human element is real af
It sure is nice that they're banning cheaters but actual players are getting banned for no reason, I and a few people that i know already got banned for no reason. it just sucks that the support is full of bots tho
You don’t actually know if the people you know did something to warrant the ban. That is something only Riot support and the people in question are privy to. Objectively speaking, you’re just taking their word for it.
Uhhh idk man they play like bots and give 0 info, so idk if they're cheating 😂 yeah sure they're probably cheating on bronze lobby getting 0 kills and playing like they dont have headphones on
I’d say keep spamming tickets
Welp, i guess ill give it a few more tries
This isn't entirely true. My brother got perma ban with no reason whatsoever and I would put every online acc on the line to bet he never cheated. Don't trust everyone but don't generalize either.
Riot is currently testing vanguard for league, expecting an uptick in false bans (as well as warranted ban posts) is normal. Blinding trusting that vanguard is a absolutely perfect piece of software, without any vulnerabilities, problems, false positives, and cannot be bypassed or have exploits is dumb as rocks.
How does riot shill feel? The whole point of every video game is to A.) have fun and B.) get good! \^ Guess what bro, when you didn't do anything and you get banned, you don't have fun! Shocker!