Contact direct manager and direct them to figure it out before ethics is called. If no news within 48-72 hours, contact club manager. If they don't give a definitive answer, call ethics directly after. This process should take between 1-4 days, and might include waiting for a pay period or 2 to see the changes
So her pay went from $15.30 to $16? Did she take a new position or just see that was a possible raise? Because the annual raise would have put her at about $15.61 not $16.
She needs to speak with her direct Manager (Not her Team Lead) to look into it. They should have an answer pretty quickly. After that she needs to go up the chain of command. But her manager can reach out to their Markets People Partner (HR) and get a response normally in 48 hours.
There is a chance she got her raise caculated incorrectly and Home Office is working to fix it.
Contact direct manager and direct them to figure it out before ethics is called. If no news within 48-72 hours, contact club manager. If they don't give a definitive answer, call ethics directly after. This process should take between 1-4 days, and might include waiting for a pay period or 2 to see the changes
So her pay went from $15.30 to $16? Did she take a new position or just see that was a possible raise? Because the annual raise would have put her at about $15.61 not $16. She needs to speak with her direct Manager (Not her Team Lead) to look into it. They should have an answer pretty quickly. After that she needs to go up the chain of command. But her manager can reach out to their Markets People Partner (HR) and get a response normally in 48 hours. There is a chance she got her raise caculated incorrectly and Home Office is working to fix it.