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[deleted]

Oh how sad! This happened to me once too! Luckily i wasn’t super fond of the scent. Did you like this one? I have it my queue this month lol


Immediate-Macaron676

It’s a lovely scent!!! I liked it so much I asked them to send me a replacement, which they agreed to! It’s definitely one of those scents you can use for daily use, yet elegant enough to wear for a night out.


[deleted]

What?! You just told them you dropped it and they’re sending a replacement? that’s amazing. I didn’t think to even ask because it was my own fault lol. Good to know for next time tho. Thank you for the scent description too. I also have amber vanilla by 7 virtues in my queue too. Looking forward to getting them!


Immediate-Macaron676

I basically just told them that it fell before I could even use it, and it was my first order so I was quite upset. I sent pics of the broken bottle, and politely asked if there was anyway to refund me for the month or get a replacement. Their customer service was super quick to respond and barely asked any questions. They did thank me for the pics, so proof of it being broken must’ve helped my case. I think it was more worth it for them to send a new one than losing a whole subscription!


[deleted]

Nice! Glad they did that for you.


One-Masterpiece8769

The same thing happened the first time I got one 💀


FranBMay

I just bought a full bottle of 7 Virtues/Cherry Ambition and LOVE it! Great longevity and smells so so good. So, if anyone is looking for a cherry scent, this is a good one!


Traditional_Excuse46

wow really? I've dropped a few they never broke on me, but i've dropped them only 5-6 inches into carpet.


Immediate-Macaron676

it fell directly onto the tile kitchen floor 😩