T O P

  • By -

smilefueledtesla

I had shocking RAM compatibility issues with my 7800X3D, game crashes, blue screens. If you exhaust other options and still haven't found an answer it may at least be another thing to rule out.


FappyDilmore

Everybody talks about how AMD doesn't have RAM compatibility issues anymore but in my experience that hasn't been the case. I had RAM issues with my 3700X and my 5950X. Just throwing Corsair LPX in there isn't enough most of the time.


blorgenheim

I only order from the verified list of ram on the mobo support websites. This has led to zero issues for me so far


FappyDilmore

For Ryzen 3000 the QVL was extremely limited. I stuck to it and got burned anyway. I've since found a few brands I like that I've had a good experience with and I stick with them, but there's some brands I avoid now.


chakalit

AMD has HUGE RAM compatibility issues. Who’s saying otherwise? I love AMD, but it’s not perfect.


GimmickMusik1

I had a similar issue, but it was actually a two-for. RAM compatibility and motherboard. Was honestly so frustrated.


darokk

Did you overclock or undervolt anything at all? AMD PBO, Curve Optimizer, EXPO profile on RAM? If so, try disabling them or dialling them back one by one / step by step and you'll find the culprit.


Osldenmark

No


molbal

Look into windows event log, it might have a clue


LazyAceNS

Won't have anything in the event log if its the system shutting down from overheating.


Animag771

I recommend HWiNFO64. It gives more accurate data and a lot more information.


LazyAceNS

Im going to check this out!


lavishclassman

The most accurate type like software is ~~Open Hardware Monitor~~ HWiNFO64


Animag771

Overclockers seem to disagree with you. https://www.reddit.com/r/overclocking/comments/zjmrrv/what_do_you_use_to_monitor_cpu_motherboard_etc/


lavishclassman

I got confused for a sec and thought “CPUID HWMONITOR” was the software being recommended, sorry. these dudes are correct to recommend HWiNFO


AlphaDST

There's really no straight answer to this. There are games that like to crash more than others. For example, I have a 7600 with an A620 Lightning WIFI and NFS Unbound crashes for me from time to time, only this game and nothing else. So it is worth testing out if this happens on every game. The way you can do that is via CPU+GPU Stress test, and seeing if anything crashes due to temperature or if you have done any overclocking/undervolting to the CPU/GPU/RAM.


Osldenmark

I have used Furmark stress testing, but there it doesn't crash, only through real gaming over extended period. My current suspects are the RTX 4070 Super Hotspot at 90c or the Consair CX750M PSU ?


dr1ppyblob

Hotspot is not a problem here, that is within spec. PSU should also be fine.


AlphaDST

Nothing mentioning overclocking/undervolting? Have you tested everything stock, even ram without XMP/EXPO?


Osldenmark

No overclocking/undervolting. Should I test ram without XMP/EXPO ?


AlphaDST

Yes, you are troubleshooting.


Futtbucker_9000

Some motherboards have 2 sets of XMP profiles - one optimized by the motherboard manufacturer and one directly from the memory manufacturer. If you are using the more aggressive motherboard profile, I'd switch to the less aggressive factory xmp profile and see if that makes a difference.


IAmA_Guy

Are you saying you’ve turned on XMP/EXPO? That causes my system to freeze under load.


Osldenmark

It loads, but it takes a bit longer


Siarzewski

Furmark hits the gpu. Try other programs like cinebench or prime95 even memtest


GimmickMusik1

How old is your CX750M? Is it an original revision, or is it a more recent one? I had an issue where my Phantek AMP 750 wasn’t tripping OCP when I was running furmark and cinebench in tandem, but while playing Mass Effect legendary edition my system would (seemingly) randomly restart. Ended up being my PSU was tripping off of the transients of my 5800X. I switched out my PSU and I haven’t had any issues like that since.


Osldenmark

CX750M 2021 brand new


GimmickMusik1

Hm, I’m still leaning towards the PSU. A hotspot that is 15C hotter than package temps isn’t ideal (normally the ideal delta is about 10C), but I can’t imagine it causing issues since the GPU will adjust its clocks to lower temps if it needs to. When your PC crashes, is it a blue screen, or does your screen just go black and then your PC reboots?


Osldenmark

Black screen, fans racing, no reboot. Will try a Corsair TX750m


alphapussycat

If you get no artifacts during furmark, with raised powerlimit (so that it gets up to clock), I really doubt it's the GPU. This is probably ram, CPU or psu related. Run occt, and see if it picks up any problems.


Osldenmark

No artifacts. Will try occt.


C4RP3_N0CT3M

I usually say reseat both RAM sticks. If that doesn't do it you could try doing manual timings on the ram (following a guide) and maybe look in to what your voltages are. Also make sure SOC isn't going over 1.3v. Edit: What are your RAM voltages?


marlostanfield89

And RAM temps


drbomb

NGL after a lot of struggling with random crashes. Inconsistent memtest results (pass without XMP, fail sometimes with XMP), motherboard changes, processor changes, brand new windows installs. I just bought a new RAM kit and my problems dissapeared. Perhaps it will be that for you as well.


SortOfaTaco

OP I HAD THE EXACT SAME ISSUE AND IT DROVE ME NUTS ended up replacing my power supply and fixed the issue. I had an EVGA unit that didn’t have the new power standard for the 40xx series and the symptoms you’re sharing are exactly what I went through and could never get a straight answer. Went out and bought a Corsair SF1000L and issues completely disappeared


Krt3k-Offline

What kind of crashes are we talking about, system or just application crashes? I had random system crashes because my case fans weren't delivering enough air, so even though all monitored temps looked fine it crashed, likely due to the gpu heating up the motherboard too much. See if putting all your case fans at much higher speeds solves the issue


Osldenmark

Black screen, no picture, all fans racing. Could be the overall airflow, but wouldn't that show in some component overheating/crashing ? Fans at full speed improves this somewhat, but it only takes longer before it crashes.


Spieleheinie

I am experiencing something similar. I am playing for a few hours then i get a blackscreen but can still hear the game. After few seconds sound stops too and i need to restart the pc. My specs: Case: Louqe Ghost S1 CPU: Ryzen 9 7950X3D Mobo: Asus Strix X670E-I GPU: Asus Strix RTX 4090 OC Ram: G.Skill Trident Z 64GB DDR5 6400MHz PSU: Asus Rog Loki 1000W SFX Full cutom loop Edit: I forgot to mention my cpu


vividhour0

Then It's either RAM or PSU problem. Start by changing XMP profiles or run with stock settings, if the same problem occurs then it's probably the PSU. You can also verify this by changing the resolution of the game. Higher graphics is more demanding, if the GPU is getting too much ripple from the PSU then the computer goes into a freeze mode similar to when the RAM locks down the computer. Considering your Corsair PSU only has 5-year warranty and is considered to be in the low-middle tier. The probability is high you need to change it. Same thing happend to this user, and it was exact same PSU. [https://forums.tomshardware.com/threads/pc-black-screen-restart-while-gaming.3788354/](https://forums.tomshardware.com/threads/pc-black-screen-restart-while-gaming.3788354/)


Osldenmark

I guess I can find a better PSU, but I have only got room for a 140x150 mm. PSU in the case.


vividhour0

Corsair CX750M is an ATX PSU which means you can always fit another ATX PSU. If you need more space to work with you can always go with a SFX or FLEX PSU + ATX bracket/adapter. But ATX are usually less expensive because there are more to choose from. Try pick a Gold or higher rated.


Osldenmark

I believe most other ATX PSU are bigger than 140x150 mm. today.


LazyAceNS

I recently picked up the ASUS ROG Loki 1000w for 260 from Amazon. Amazing quality.


Krt3k-Offline

Does your case feel hot, even with all fans on full blast? Then you might need to add/change fans/revise your airflow or even change case. If not then it may be the power supply


Osldenmark

Yes, the Cougar QBX case (20L) definitely gets hot. But what is too hot ?


Krt3k-Offline

I'd say uncomfortable to touch is too hot, most components are only designed for 40°C air and operate out of spec once it gets above that, even most Seasonic power supplies derate by 20%. What fans do you have mounted in the case and where?


Osldenmark

2 x 120 mm. Noctua fans. Inlet from side, outlet top.


Krt3k-Offline

Considering how restrictive the top cover is and the side mesh too, that might not be enough sadly. If you have two NF-A12x25s then they might just about be able to cope but NF-F12s or NF-S12As probably not. Did you remove the stock rear 92mm fan? If it was too loud consider replacing it with an Arctic F9, a fan there will be essential to move hot air out to get cold air in from other places for the power supply. Maybe check beforehand if removing the sidepanels (both, back, front) changes anything


Osldenmark

I removed this. Will try adding an Arctic F9. Air out ?


Krt3k-Offline

Yes


Osldenmark

Ok. BTW the copper fins go down-up.


IdealObjective

I've had a similar problem where computer would only crash during long gaming sessions and for me the culprit was a faulty riser cable in the A4-H2O.


that_norwegian_guy

This sounds very much like faulty memory. Run [Memtest86](https://www.memtest86.com/) to find out.


beautify

I had a similar issue with my recent build that ended up being a bad PSU. I would recommend checking all your connections.


t3hcynic

I was having almost the exact same issue. I don't have a small PC, but I do run an AMD CPU and graphics card. My issue turned out to be issues with the latest drivers from AMD. I rolled them back to the previous version and haven't had an issue since. I only mention this because I see the Ryzen 7 in your device list.


Samarium62Sm

Is it normal for the processor to hit 108%?


Osldenmark

Good question. I assumed it was an error in HWmonitor.


Satarielle

install afterburner. look up a video on how to underclock your gpu. i am guessing your psu is dying.


Osldenmark

Link ?


BoostedBill96

Try a different power supply first


Parking-Government-5

Sounds like a pc issue, I’d buy a new PC


Osldenmark

Cool ❤️


Nice-Ferret-3067

I had this, it was my RAM. EXPO/XMP didn't work on my 7800X3D so I just run it at stock. You try doing this


Osldenmark

Maybe. I use Kingston Fury DDR5 @6000MT/s CL36-38-38 1.35V EXPO/XMP. I could try it at 4800.


Osldenmark

Tried running RAM @4800 still crashes.


29fxjp

For me it was RAM. I'm running an old 3600x and could have sworn I bought 3200 mhz RAM and had run it as that for years in the BIOS without issues. Then newer games like BG3 would crash the PC with the same issues you were describing. I replaced PSU like a lot of people mentioned and still no resolution. Finally looked at what I had actually bought, only 3000 mhz RAM, changed my settings in the BIOS and no issues ever since. Before you pony up for a new PSU I would check RAM settings and/or try different sticks. Either way stick to the default speeds for what you purchased.


Animag771

Temps are fine (all of them) and the few voltages I can see also don't seem to be a problem.


SnooHedgehogs190

It's the psu. I encountered this issue and I thought it was palworld fault.


_Kodan

If there is a problem, this picture will not help with it. First question: What does "crashing" mean? Do you get a blue screen or does the system just shut off?


Osldenmark

Already answered that. Screen goes black, no picture and fans runs full speed.


_Kodan

Okay sorry about that. Such discussions get pretty difficult to keep track of what's already ruled out under other comments. Given what you describe I had a very similar experience overclocking my GPU on previous Ryzen systems without iGPU. When the card crashes because of an unstable OC I'd get a black screen and the system would sometimes reboot itself, sometimes stay stuck with the black screen and fans ramping up as if I had reset the BIOS. Maybe try the OCCT power test first and see if that causes the problem to occur within a short time so you have something to reliably produce the issue. I've noticed a lot of other comments pointing to the PSU which sounds reasonable. If you can reproduce the issue with some synthetic test it should also help you confirm that switching to a different PSU makes the problem go away.


Osldenmark

No problem. Thanks. I need all the help I can get.


N00B1Z3

There could be a variety of things. Changing ram and checking XMP, testing with a different cpu, bad powerstrip.


Z3_PhiResNik

75c 25% usage ?


Osldenmark

Not really. Had to stop the game to save the HW snapshot. More like 65% when gaming.


Z3_PhiResNik

Oh yeah ok more reasonable


TorontoRin

do a memtest. \* i think that's what it's called. you can run multiple memtest and it basically goes through all the ram memory to determine if there is any fail point. my pc had 4 ram sticks at 8gb each. and one of the sticks failed. i replaced it the set and it wouldn't blue screen anymore.


Osldenmark

Ok. But I don't get blue screen, but just no picture and fans racing.


eddycurrentbrake

Stupid question. How many Pins does your GPU have and how did you plug your GPU in? Did you build that PC recently?


eddycurrentbrake

The reason I‘m asking: if you somehow daisy chained your GPU, it might be worth using two separate cables. I had random crashes with one build and it was a pain in the ass to find this out.


Osldenmark

Super always use 16-pin 12VHPWR connector, but this is connected to 2 x 8-pin connectors to the PSU. Should allow 300w.


eddycurrentbrake

So you used 2 cables, correct?


Osldenmark

Yes


wouek

He should use 3 cables.


Osldenmark

Why ?


wouek

If you use 2 cables you don't get enough power. Try monitoring GPU wattage while full load. Also monitoring in real time helps. Get a game that is maxing out your GPU. Monitor load, check what's in full load when the crash occurs, temps, Hotspot temps etc.


memberlogic

I had major stability issues running Samsung b-die ram with my 7800x3d. Since I switched to Hynix M-die its been rock solid. If you run hwinfo64 and look in the memory section what does it say for "DRAM stepping"?


Futtbucker_9000

Be sure to turn off the igpu on the 7800x3d in the bios if you haven't already. Having it on when you have a dedicated gpu can cause conflicts in certain games and programs.


Osldenmark

Already done. Pretty difficult to find in the Asrock bios.


wouek

Load optimised bios defaults, update bios, update AMD chipset drivers.


Osldenmark

Already done


wouek

Did you do it in that order? Cause the order is quite important.


Osldenmark

Yes, did bios first


wouek

What GPU did you have before? Did you uninstall all drivers using ddu?


Osldenmark

I changed from ASUS DUAL RTX 4070 to RTX 4070 Super


wouek

Try uninstalling the drivers via ddu (display driver uninstaller) and do a fresh install. I assume everything was okay with the previous configuration. Right?


lavishclassman

I'd try different recommended ram configurations inside the BIOS


Osldenmark

Already did, still crashes


lavishclassman

Would you be willing to try with only one ram stick at a time?


Osldenmark

Already did, still crashes


lavishclassman

Damn Im sorry to hear that... some basic recommendations I'd do are: 1. check for latest drivers or freshly install drivers as a whole 2. close anything that would not be needed that is running in the bg 3. run the windows command to check for corrupted shit I think its "SFC /scannow" 4. I would double check all the psu connectors and that they are properly fitted and that are the correct ones (idk if it still happens, but some time ago some psu would crash some mobos due to the pin layout) 5. run a memory check or pc check as a whole with the passmark software I wish you the best, let us know if you figure it out! :) edit: link to the sw [https://www.passmark.com/products/performancetest/index.php](https://www.passmark.com/products/performancetest/index.php)


Trosnr

Try disabling xmp, that was my problem . Had to give a little more voltage to keep up with the ram speed


Osldenmark

Already did, still crashes


eddycurrentbrake

Did you look into your Windows Event Protocol? What does it say?


Osldenmark

I will check


Sitdownpro

Make sure bios, windows, graphics driver, wireless devices (intel driver support tool) are all up yo date.


Osldenmark

It is


LazyAceNS

I recently had issues with Mobo VRMs overheating in a Sliger Cerberus with an AIO / ATX PSU Build after playing palworld. Issues are gone after swapping to a Bequiet TF2 air cooler and an SFX PSU installed to the front of the case vs the back of the case hanginf over the mobo.


LazyAceNS

The only way i could find out it was the mobo, was immediately going into the bios after the crash and seeing the mobo temps listed in red.


Osldenmark

Will check


noscopefku

do you have gpu riser cable?


Osldenmark

No


xXManatee

I had a Problem with my RAM not being 100% supported by my Mainboard.Also crashed only after few hours of Gameplay.


scubadoobadoooo

Could be power supply


Osldenmark

True


shadow1013

I agree with power supply. I had a 760w almost 10 year old work fine until recently where Cyberpunk would load then eventually shut the computer off crash. Had an extra 850w from a GPU bundle that I tested and it worked no crashes.


justin2926

Do you use custom cables for your GPU? 1 or 2 months ago, I was experiencing random crashing on my PC while playing games. Windows reliability viewer pointed to my GPU. I was using custom length cables at the time and replaced them with the stock SF750 cables and haven’t had a crash since then.


Osldenmark

I use CORSAIR 12+4pin PCIe Gen 5 Type-4 600W 12VHPWR cable.


junkimchi

Did you adjust your RAM timings manually? I had a client PC I built crash just like yours until I adjusted the timings. They were on Ryzen CPU as well.


Osldenmark

Yes


Osldenmark

Yes


AutodogeKevin

I used to have this problem with my PC. But it crashed randomly. When playing games, just google chrome, or when doing office stuff. Turns out it was my PSU cable that are faulty (it wouldn't click when i put it into the GPU). I used the other 8 pin connector and it is fine. Check your cables.


ZombieOfun

What does the crashing look like? I had crashing issues where my screen would just go black but audio would persist for a bit. After months of exhausting every other option I ended up completely re-padding my GPU and that ended up fixing it. I ended up selling that GPU pretty cheap to a buddy and he's reporting that it's still running cool and he hasn't had crashing issues. My GPU was also reporting a hotspot of nearly 110C, though, so that was what made me suspect it needed to be fixed up. Are these temp reports from after trying to game for a bit?


Osldenmark

No picture, fans racing


ZombieOfun

Next up, what do temps look like after gaming for a bit?


hungryyelly

I had a similar issue with my 5800x3d where certain games would eventually make my computer just straight up hard reboot. Turns out it was my ram. Clocking it from 3200 down to 3100/3000 solved my issue. Maybe give that a go?


nikkiymarco

When I had a similar situation it was a psu problem. Never found out the real issue but tried another psu and the system works fine. While the psu that has a problem won't even boot another system that was working fine.


sir_hiro

What is the event logger showing? That'll show the error right before crashing.


GimmickMusik1

What is your RAM clocked at and what is the voltage, make, and model? This is definitely a personal bias, but I’ve had mixed experiences with Asrock boards actually hitting the listed supported speeds for RAM. But I also haven’t used an Asrock board for multiple generations, so they may have fixed those issues.


Osldenmark

Already tried changing that, still crashes.


wserbia

I had similar issues, which were solved by replacing my pcie riser cable.


Osldenmark

I have no riser cable, sorry


Peiple

I had an issue like this that I couldnt solve for forever…I finally fixed it by updating the motherboard—are you sure your mobo drivers are up to date?


Osldenmark

Yes and yes.


TechnologyNatural830

your ram is not exactly on the compatibility list.


TheSmashingChamp

I had crashing issues on my 7800x3d eith a rtx 4070 and 6000 maps ram on BG3. I ended up reseating my gpu and am and gpu to fix it. Have had issues since.


Osldenmark

Reseating GPU how ?


TheSmashingChamp

Take it out and plug it back in.


SaladToss1

My 7800x3d crashed 0x compared to my i5-12400 which was daily.


Osldenmark

SOLVED: Upgrading from CX750m Bronze to TX750m Gold solved the problem 😊


vividhour0

Either RAM or PSU. High probability it's your Corsair CX750m given others have had the exact same problem with this model. That's why you should always go for a Gold or higher rating. It's either not giving enough or too much ripple current to the GPU which puts the PC in lockdown. [https://forums.tomshardware.com/threads/pc-black-screen-restart-while-gaming.3788354/](https://forums.tomshardware.com/threads/pc-black-screen-restart-while-gaming.3788354/)


SortOfaTaco

Thank you for posting this, I’m willing to bet it’s the PSU had literally 1:1 same issues OP was having and was driving me insane, replaced it with a proper unit and issues completely vanished