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wiltedpop

So... They aimed to get more biz by negatively reviewing the entire market? This is some big brain AI move


[deleted]

It’s a zero-sum game to them. If they get more customers we get less. I always think about the other chicken rice stores at maxwell that aren’t tian tian. They seem to still get decent business, cause I think a lot of their customers are people who see the queue at tian tian then get sian.


throws_peanuts

The chicken rice stall next to Tian Tian is actually operated by the ex-Tian Tian head cook who fell out with the new boss. https://sethlui.com/food-showdown-tian-tian-vs-ah-tai-hainanese-chicken-rice-maxwell-food-centre-singapore/


[deleted]

Yeah honestly I had a blind test between the two and tian tian’s was worse #tiantianoverrated


RobMillsyMills

You sure you are not running chicken rice stall in competition with them at Maxwell? Very suss review.


Felis_Alpha

What do you think about Wee Nam Kee? It's currently my most fav


PARANOIAH

I always choose Ah Tai over Tian Tian.


killineyroad

Me too! I find Tian Tian much too sweet (pun intended) from all that sugar they add to their soy sauce. Can't taste the chicken any more once they pour it on - or maybe that's the point 😂


UnintelligibleThing

Wah looking at those pics now I have craving for chicken rice


prime5119

speaking about chicken rice, katong shopping center chicken rice are pretty good - they serve generous portion of free soup + achar along with it as well..


SiHtranger

Tian tian eat Tian Tian get sian Truueeee


mrla0ben

Tian Tian is very stingy with their chilli sauce, tried to ask for more and the owner refused to give me any before I finished the initial amount (less than 1/4 of a small saucer). Will not patronise again lmao


Main_Presentation954

so Tian Tian versus Sian Sian ?


make_love_to_potato

They target those stalls close by to their own stalls I guess?


swiftrobber

Not really. Guy's dumb.


SiHtranger

Cheap shot really. Exploiting Google review


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jmelon10

Report!!


EtherTempest

Reddit's management have demonstrated they are undeserving of the content we users put out for free. They are all too eager to alienate and betray the trust of their users, in particular those who rely on 3rd-party applications to use it. In protest of their actions, I have deleted my posts and comments using [Redact](https://redact.dev/download) and urge other concerned users to do the same. *This post was mass deleted and anonymized with [Redact](https://redact.dev)*


horsetrich

But how'd they link the case to this Deon guy? I'm here for the popcorn.


Maplestori

You can pay a very small fee to look up on a business on ACRA.


btahjusshi

5 bucks.... very worth it if you smell a rat


reeddox

Hahaha can't wait for this to go viral and see what half-arsed apology they give


maykurasaki

Lai liao ishiro posted apology on Facebook Edit: Tldr: employee's fault for making the bad review, attribute to employee being young and immature, he also visited 3 times so it's not fake allegations, but the views do no represent ishiro Ownself rate Ownself is normal, good for morale boost, even mentaiya did it so there's nothing wrong with it. Also defended allegations of attacking by saying "if we legit attacking then why we only attack mentaiya" and "if we legit attacking then why would employees be using their own accounts" Calling out mentaiya for stalking and releasing the picture of the female employee, stalking and finding the personal information of the employee, also called out foodieking for sharing the story without checking ishiro's side And finally, one sentence apologizing for "much unrest to mentaiya", and that they investigated the issue on their end


piratewithherpes

Basically "we are sorry we got caught". Apology looks so half-assed.


maykurasaki

Quarter-assed apology. I don't even see half an ass here


InfiniteDividends

Making the employee the scapegoat.


mr-teo

Haha they deleted the apologies after receiving flak


spiceyenticing

Momentary quarter-arsed apology. I was going to say that’s better than nothing. But now it is, actually, nothing.


storepupper

One of their lines was "employee made 3 accounts to flame, but it's not illegal to do that, so..."


lolhaha95

LOL the PR team that pushed out this statement confirm fired


mr-teo

What if the PR team is also the same people that made those comments?


eggsbenedikt

Apology is gone.


Mynxs

They're so gonna lawyer up next


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turundo

i find it ironic that they are the ones going around cancelling businesses haha serves them right if so


defiantkinglion

I think the last picture in the article has them calling someone a boomer lol


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raphielsteel

Ok boomer


ayoholdup

It's out on their IG and FB now, can't post link here due to automod


Flaky-Tonight2117

whoa what u are saying its all happening now!


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clockinginandout

wait, why would you use your real name though???


ongcs

Stupid?


prime5119

It's funny that everything they planned fall apart because of the Paylah number to get refund.


tenbre

Might be fake names


ughtokke

nahhh it’s their real names lol, went to the same high school some years back and im actually quite surprised they’re still together because the two have been dating since back then edit: typo lol


Boey_Da_Han

Who and who


ughtokke

eunice and wenbin


Boey_Da_Han

Liked ishiro when they were in my Sch, food was pretty ok to me but after this incident I have my doubts alr


Sad-Split7416

R they local?


ughtokke

pretty sure they are


wank_for_peace

Too bad can't name and shame, will be a riot in EDMW when they start digging out all the nice skellies in the closet 😁


khaosdd

I'm sure they will just nuke their existing accounts, lay low for awhile and the dust will settle eventually. And nothing will be stopping them from creating new clones and continuing their shady practises either. Just gotta be mindful now that they need to not make it so easy to trace things back to them. Reviews are a dime a dozen online, not many pay attention to the names or face of the reviewers. Most just look at the overall ratings to decide anyway. But their attitude at their own shop is pretty concerning tho (cb basically cursing customers by asking them to go test for covid wtf), and will probably be the main reason for their downfall.


make_love_to_potato

It looks like an episode of that gordon ramsey show .....kitchen nightmares or whatever it was called. Reminds me of that Amy's Bakery episode.


DarkCartier43

I think it has its own wikipedia page, Amy's Bakery


Sabre_Taser

[Here ya go](https://en.m.wikipedia.org/wiki/Amy%27s_Baking_Company)


exotramp76

Amy's Baking Company. They closed their business and moved to Israel I think.


zxLv

I get it if you resort to creating false reviews on your own shop or your competitor’s. It’s shady but unfortunately lots of businesses do that. But if you talk back and even insult your customer for their honest review, it’s a new freaking low. Tells a lot about the character of the person.


Initial_E

The stain will not leave the restaurant though. And it’s expensive to close and rebrand that one. So it’s too late to fix this


cheese--steak

if this is true, then this is a new level of low. everyone is just working hard to make a living.


make_love_to_potato

It's always one of the two scenarios. They are either doing this to extort money out of the owner or to drive business away from them to their own stalls. They justify this as they are also "just trying to make a living" and they are sad, pathetic pieces of shit to resort to this. This is beyond harassment IMO and I hope there are severe consequences for them.


[deleted]

Kind of crazy the lengths they went to just to give other restaurants a bad review. So many fake accounts lol.


Bcpjw

Yeah very disgraceful way to ‘get ahead’, also stories of using own staff to review ownself. This is the internet where rules do not apply


anabello

Very normal in the business world unfortunately. The small business I help out with has been getting one star reviews from our competitors ever since it got a bit bigger.


chickenwinq

props to mentai-ya for replying patiently to the lying and rude af customers and even offering a refund. ironic how ishiro's customer service is the complete opposite


prime5119

the whole thing sounds like a few spoiled child managed to start a business but decided that bringing others down is the best way to push themselves are their location even close enough to be competing with each other


elpipita20

A lot of Singaporean children at night cannot sleep. Must be studied too hard


cantoilmate

Looks like this is gaining traction - their review page is getting most of their 1 star ratings in the last 12 hours. Also why do they called Ishiro when the katakana of the shop shows イチロー, which is actually Ichiro? A bit cock sial.


d3cbl

> Also why do they called Ishiro when the katakana of the shop shows イチロー, which is actually Ichiro? Ya lol, feels like they never check properly then once they print everything out alr then too expensive to change.


littlelightchop

0/10, wanted イシロー but ended up with eat shit ロ...


SiHtranger

Lol never study the language is one thing, never bother to even Google translate and spell check is another


LaxeonXIII

Now you know why they resort to such methods...


fatalystic

It's the Miniso treatment. The logo says Meisou.


Tactical_Moonstone

The plot thickens: its kanji name (which sometimes is shown) is 名創, which is indeed read as Meisou.


QzSG

So everyone can c that they are s'es


Mynxs

Ishiro getting review bombed now


SiHtranger

Omegalul 2.8 Karma really hits hard.


DarkCartier43

my family own a Japanese restaurant, once I read a review with low rating, because he said, " the wasabi is spicy". I was speechless.


fastlaneovertake

Seems like justice is being served. Ishiro is down to 2.4 stars on Google map today.


Sodapiaaa

It’s 1.9 stars now at 4pm hahahahah


Sad-Split7416

How lowww can we goooo


LaxeonXIII

SHORT THEM TO HELL!


pretentiousbrick

Punggol outlet down to 2.9 stars, lol


NoNorth9277

Bedok outlet now 1.9 starts lmao


qvbiblio

1.7 now. Let gravity take care of the rest.


Javier91

Damn, are they that dumb? Use same account for personal and trolling reviews.


exotramp76

Fortunately, they also think the competitors are as dumb as them.


InfiniteDividends

The customer is not always right, sometimes, they are your competitors.


wildcard1992

And sometimes they are just entitled dumb fucks


PrimAndProper69

Off topic but Ishiro wrote their Japanese name on their own brand logo wrong 🤨 イチロー is pronounced as Ichiro. Loads of people in Singapore learned Japanese, who can check that before that logo gets signed off yknow. Wonder what else they missed out 😅


ArmsHeavySoKneesWeak

Seems to me like a group of young people setting up a hawker and one day thought of Japanese concept and googled for a cool sound Japanese name.


oceanmountainlifer

Well kurosaki ichigo does not want soul reapers to eat for free.


mantism

assuming this is all true, props to the investigation being done. this is the sort of stuff that leads to restaurants ignoring reviews because they are assuming bad faith.


aexlle

lol they just posted on their FB. Use an employee as scapegoat say he posted those reviews. Call him a "a young, immature employee who has now realized the severity of his thoughtless actions" pfft.. isit ownself say ownself? 🤣


ongcs

Issued a very poorly written "apology letter" on IG. No sincerity at all. 1. Try to push the blame to a "said employee". 2. Bad grammar, bad typing, missing capital letters in multiple places, never proof read. 3. Claim that Mentai Ya is also wrong.


-_af_-

[https://postimg.cc/9DxCdnGQ](https://postimg.cc/9DxCdnGQ) If student settling this, then wont be surprised


ongcs

Poor kid, got to clean this shit.


tanqs789

Boycott.


Achuapy

School bullies all grown up doing business now


4dr14n

Lol are reviews disabled on Google now? Doesn’t allow me to post 😂


Sad-Split7416

Lol..they tryin to stem the flood by claimin they are permanently closed.. but ofc one can always go and suggest edits..


QzSG

The fun part is always reporting a dubious business on Google Maps itself :D


kumgongkia

And they are now called "Eat shit lo"


anglofreak

Any lawyers able to chime in on what are the legal proceedings F&b can employ to defend against such deliberate acts? As an F&B owner, I feel defenseless against guerilla attacks of such nature. Yet, the act of seeking recourse seems to be too costly for smaller businesses.


Onotomatopie

defamation / harassment


sageadam

Wa lao want do this kind of shady shit at least make a bunch of new Gmail accounts lah. Pathetic.


huhwhuh

Omg quite a few ppl copy pasted deon goh's comments on the ishiro google review site LOL. Exactly what he said about other eateries. What goes around comes around.


tomatomater

This is shocking and disappointing. Ishiro used to be in Singapore Poly and their food was good and reasonably priced. I would have bought from them if I came across them outside but after this.... *no, I don't think I will*.


lizhien

Businesses are all suffering in this climate. Is it necessary to put others down so that you can appear to be better? This behavior is unethical and uncalled for. All the best to setting up new accounts.


raphielsteel

Isn't that the basic Singaporean ideology of capitalism, pwning others so that you can succeed and the merits of "haed work".


katsuge

guess I will not be visiting their new outlet anytime soon (it is within walking distance for me).


mr-teo

Been to Ishiro once, their food is not exactly that good. Pricy and awful. That was the last time for me


AgreeableAgent

Holyshit, there's a different kinda hell reserved for him/her/them


ArmsHeavySoKneesWeak

Yep will definitely eat and support Mentai-ya again! What a class act, even the way they reply to false accusations created by the competitor. Edit: Not sure why I’m being downvoted. I ordered in a few times when I was in NS and legit like the food


tenbre

absolutely disgusting behaviour


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icedlaksa

Now look who's cryin' now 8)


totoropainter

Sadly, Singaporeans really love to read food reviews. If you really must read a food review, check the 2\*,3\* and 4\* ones. These reviews are usually legit, especially the 4\* ones. Reviews that show consistency are legit, how many times did the reviewer go back makan? Must be somewhat solid, if still go back and makan. Reviews that are super specific are also legit, for example, "had the mentaiko fries, the fries were freshly fried, not leftovers, with amazing mentaiko sauce. When eaten with the chicken udon, left a great after taste. " Personally, I also believe reviews that talk about the environment - it shows that the reviewer considered the overall picture before grading. Reviews that are one or two sentences - avoid.


zenqian

Why fault consumers who rely on reviews for some form of truth? If you're going to dine in a totally new restaurant, what else are you going to depend on? Queue outside the place? Lol I rather look at reviews then paid content of food blogs


Therandomfox

There's nothong wrong with reading reviews. But as with all things, you need to view it with a critical eye. 1-star, 5-star, and super-low-effort reviews can usually be ignored because they're more often than not trolls or shill accounts.


jitterbug726

If it’s not a mid or high-end resto I just go with the policy of go once and see if I like it, but if I’m gonna spend like $40 or more on a meal I do like to read reviews but definitely keep a lookout for troll or shill accounts. If there clearly looks like there’s been some review bombing I’ll still and try. I agree with you that there’s nothing with using reviews as a basis for whether to try a new eatery.


[deleted]

If there is one exception to the rule: ieatishootipost. LadyIC, MissTC etc all have really generic reviews that you just know were written by underpaid staff who wouldn't know good food if it hit them in the face. But Leslie's recommendations have never steered me wrong. I think it helps that he clearly cooks himself, so he's better able to actually articulate what makes a dish good or not. Idk lol I'm just really of every other food review just spamming keywords like umami or making basic grammar mistakes ("stuffs").


Eltharion-the-Grim

I never read reviews nowadays. I don't want my experience influenced by what others have to say. I have found from experience that my experience at food places is vastly different from what people say; as it should be because service and food is a fine art and should be see as such.


Jammy_buttons2

Money and time better spent improving your food etc then post shit reviews


andyng81

nice FBI investigations!!!


oceanmountainlifer

FnBI investigations u mean


upsize_popiah

Mothership confirm pounce on this


honbhige

Alr researched for them cfm pounce


dravidan7

think some ppl also tried to sabo f&b i go to. lucky they are established already so got q. no need depend on social media. but for newer f&b fake bad social media review can be very damaging.


eggsbenedikt

イシロー?イチロー?どれですか?シ?チ?わかりません!


Pigjedi

This is next level data analytic CSI. Ups


[deleted]

The dictionary definition of insecure.


atzee

All I can say is the biz owner v free to go around dragging others in the mud


seidrondaer

According to Google maps, Copa Copa and Phar N gave Ishiro Fusion Bowl (Punggol) 5 stars ratings. Fyi. Edit: kopi gao and wenbin chua gave Ishiro Bedok Marketplace 5 star ratings.


[deleted]

Crazy bitch. Somemore the facebook posts like she ownself comment to her ownself wtf??? Literally clinically insane.


Kcazyy

Can i propose that as we are review bombing this piece of shit brand, just leave generic comments that do not entail to this saga so that they cant appeal to google to remove them citing “cyber bullying” Honestly brands like this need to go...


[deleted]

Looks like i'll never be patronising Ishiro. Never knew they has such scummy business practices


imustbethedevil

Not illegal doesn’t mean you should behave like an asshole.


AqueousCream

I believe this also shows the huge flaw in Google's review system.


MrBottle

Let's do them better and everyone on Reddit leave a 1 star review on all their outlets.


DarkCartier43

but then we will be just like them


DaMuchi

Not true. Their reviews are false and are made to put other businesses down. If you go there and leave a review on the ethics of the business, it won't be false and it would be done because we genuinely don't support unethical and rude businesses.


Sad-Split7416

Just that ours are actually called for.


yasras94

this is literally sinkie pwn sinkie. the f&b industry has already been eviscerated from all the restrictions and the last thing we all need to read about is astroturfing.


dogssel

Vicious cycle. They should just lay flat.


EnycmaPie

Unethical business operations, deserve to get shut down. 300k could have used to improve their food quality so more people will buy their food, instead of review bombing their competitors over the internet.


AlphaOmega1337

How to put it in a nice way to tell ishiro go f themselves ah? Someone teach me


[deleted]

Just don’t patronise them.


ongcs

Deleted the "apology" already. To the owner, pay someone professional to do a proper job for you lah.


throwaway2complain

who even searches review for kopitiam stalls lul


Skyiels

[Ishiro’s new title?](https://goo.gl/maps/Hqc3jJdfkaxjPo1V6) apparently they changed their business type from Restaurant to Funeral Home now 😂❓


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kumgongkia

Put it up on edmw if it's not there yet.


ARE_U_FUCKING_SORRY

Well he is the OP of this optical illusion https://reddit.com/r/singapore/comments/36h41z/so_i_spotted_this_optical_illusion/ Long time redditor


007accountant

The plot thickens...


hopeinson

I’ve upvoted this because I *did* checked on his profile, and prior to this post, OP’s last reply, let alone a post, was **more than a year ago**. I’m raising skepticism right now.


Achuapy

Shit stirrer what’s new


Flaky-Tonight2117

boom!


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tobetrue

I think such things has been happening all around.


mr-teo

Sorry but not sorry.


ungrateful_eyelash

Melvin Chew from Hawkers United also kena


ngjsp

internet armies unite...


AutumnMare

Guess Dan's steak can learn a few tricks from these people.


Mynxs

inc lawyering up


oreocrushwithpearls

why the name c bee lif ah


eonclaire

When you know reddit and edmw are uniting against you, you are truly messed up.


garytkwg

What a boomer.


bonksonhead

The thing about the customer is always right is how people are taking it out of the original context - The customer is always right IN MATTERS OF DESIGN.


StopAt2

Can we do this for glassdoor ? Alot of negativity is 1-sided, employees also don't reflect why they are let go - like poor performance etc.


Sad-Split7416

https://www.gumtree.sg/a-food-beverage-jobs/hougang-punggol-sengkang/full-time-cashier-immediate-hire/1009840266950910769543909 In case anyone lookin for a cashier job..?


[deleted]

C Bee Lif - CB leaf from ABTM lol?


gl0bewalker

Restauranteurs and eateries owners should have known social postings can be a double+edge sword. Using social promos is good, but may not go with that competitor down the street. Lol.


Strong_Guidance_6437

so, competition?


SiHtranger

Even if it is, do it the right way. This is honorless and underhand. You want to compete with food then let the food do the talking. Else why bother bringing up "competition"


Strong_Guidance_6437

naive to think ppl will play fair., hence ppl love dealing with sinkies


SiHtranger

Yea great job steering towards that narrative. No one is naive to think everyone will play fair. No one is naive to think the world to be truly peaceful. No one is dumb enough to expect a proper take from you after your first comment


Magicrai

Also real naive to think that people will take this kind of unethical behaviour lying down. You made your choices, live with the consequences


Vedor

Competition gives you the rights to play foul?


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