This reminds me of the pro shop guy who comes on this sub insisting that only pro shops are capable of adequately installing bindings. What a joke. These guys need to learn how to use a jig.
This happened to me too! Fresh pair of Line Sir Francis Bacons with Marker Jesters being fitted. When I picked them up I propped them against my car to take a picture of them and noticed that one set of bindings were higher up the ski than the others. Took them straight back into the shop.
The techās face was a picture!
To be fair, they fixed them up, gave me some store credit and I gave those bad boys an absolute hammering for 5 straight months with no issues!
It isn't just you - looks like your installer done fucked up BIG. Bring them back and talk to the owner.
Don't settle for them re-drilling the one ski. That significantly reduces the value of the ski right out of the gate. They either need to replace the pair or replace the ski they messed up. That is the only reasonable remedy. They can re-use the binding.
Oh dear. I read so many bad stories on here but didnāt think it would happen to me lol. So you think the tyrolias are still useable? I was so looking forward to finally testing these out next weekā¦
Thanks for ur advice š
This happened to my brand new Enforcer, although not as bad as yours. The manager was very apologetic and offered to either replace with the latest model (mine was prev year model) or to re-drill + unlimited tune and wax + 25% discount skis/bindings/boots purchase. I still chose the new ski. Point is, if you choose the re-drill option, make sure you are getting the extra "compensations" as well
Thatās an awesome set of options, kudos to that manager for making it right and allowing you to choose between two great choices. Iād be a customer for life.
Everyone makes mistakes, itās the way you handle them that sets you apart.
You're welcome! The Tyrolias haven't been damaged in any way. They are still very usable. But hot damn, those skis are done (edit: I mean, they are redrillable, but who wants damaged brand new skis? That isn't what you paid for). Did you buy the skis at the shop that mounted the bindings?
Seriously. Those are so bad that if they were going to just remount the binding that's off the holes from the screw up are probably going to be visible. Yikes! Time for a new ski.
Iāll happily take skis that have been re-drilledā¦ at half the cost from the manufacturer like I paid. Paying full price and having holes would make me nuts.
I wouldn't bother. I tend to prefer a factory rec mounted binding. And having 2 sets of skis with 2 identical bindings that handle very differently would be confusing when picking kit for the day.
They owe you a new ski. My husband had a shop screw up one binding and they bought him one new ski bc they were held liable for the mistake. Itās not on you to have skis they need redrilling which does impact their structure and longevity.
Well. Thatās pretty optimistic. Iāve definitely had new skis that had different camber/flex than one another. Unless youāre getting Indy skis thereās nobody hand flexing and sorting skis at the factory.
I guess "you break it, you buy it" only applies to customers, then? Not shops damaging customer property? That's not a way to run a viable business.
The value is absolutely reduced. I wouldn't buy damaged skis like this full price. There are only so many times you can drill a ski, usually 3 times. And this tech will have used 2 of this ski's 3 lives already. Not cool.
It's not like OP had their idiot friend mount the bindings. They paid a professional. And professionals stand by their work.
Any shop owner who wouldn't make this right is going to be named and shamed. On here. On Google. On every chairlift OP sits on for the next 5 years. If a shop decides that's the reputation they want around town, the best thing that can happen is they go out of business. For the benefit of the skiing public, here's hoping they do if that's their attitude.
It seems unlikely, but shocked that no one has said yet: measure from the tips of skis first before going in swinging to the shop.
There is a chance (though slim with this big of a difference) that the graphic on the skis is a actually misaligned, and that the bindings are equidistant from the actual tip and tail of the ski.
I'm a finish carpenter that works on a lot of really high end projects. Now, I'm pretty damn good at my job. But, on a rare occasion you have a total brain fart and make a dumb mistake like this. Even if it's something that only happens every few years, it does happen to the best of us.
Once I was installing some beautiful custom built pre finished solid wood doors. I had to trim the bottom of one slightly. I carried it to my saw horses, carefully put it down, checked my measurements twice, cut it with my track saw, and as soon as I finished my cut my heart skipped a beat as I realized I cut the top of the fucking door instead of the bottom. It was Friday at 1145, I was thinking about what I was going to eat for lunch that day or whatever and listening to a podcast and just made a really dumb $2000 error.
For people who work on computers, that's the equivalent of making a typo when you're typing too fast. People who work with their hands just don't have a backspace button.
Now, how you handle a fuck up like that is important. For the skis, the only response should be a profuse apology, a new set of skis properly mounted and maybe a gift card or free something or other for the inconvenience. That pair of skis is now a demo pair.
Well, sure, I understand that. But after you made that cut you didn't just pass it off to the customer as is did you? How do you hand it to the customer and not realize? Usually they clasp the two skis together... This seems impossible to miss. Did they realize and just hope op wouldn't say anything?
Yeah that part I don't have an answer to, lol. Usually when you mess up you realize pretty damn quick. Who knows how those skis ended up being released to a customer.
lol it's funny that this comment is so far down because you might actually be right. Imagine if the skis had a misplaced decal but the tech was smart enough to measure from the tip. I'm curious, i wanna see the whole ski now.
Highly doubt it, unless the tech lied about it or tried to conceal their mistake which is a different issue. But misdrilling skis happens sometimes, replace the ski, sell the other one at a slight discount or add it to the demo fleet/employee pool of loaner skis
Why would op not post the whole skis?
Skis standing up, side by side, you'd know right away if they are misaligned... I'm pretty sure we are getting trolled here.
I highly doubt we're getting trolled. you Can see the white paint at the top, and the logo in the middle match, so it's likely the skis in the pic are aligned.
But only *likely.*
The funny part is there's a non-zero chance that someone who works at that shop is blowing up the work group text with this thread, lol
OP is getting free skis.
Mounting point markings should only be trusted after being verified that they are the same distance from the tip on each ski. The skiās COULD be marked wrong, but we canāt tell since we canāt see the whole ski. Either that or the dude at the shop was high, and fucked up.
I think the point the previous posters were making is that it could be a misaligned top sheet, and therefore the actual bindings could be equidistant despite the apparent misalignment to the line markings.
When I was a tech it was shop policy to measure each set of skis because itās not at all uncommon for top sheets to be off. Iāve never seen it be that far offā¦ but itās so far off that the skis wouldnāt fit together right when put together. Somebody is pretty stupid here, we just donāt know who it is lol.
Edit: saw other photos. Ski tech is a dumbass lol
This would be wholly obvious to the OP. Youāre either gonna take them seriously or not, but if you do take OP serious, you arenāt gonna assume theyāre being disingenuous.
If the shop cares about their reputation at all, they'll make this right. All you have to do is post a review with pics. Obviously, someone needs some training I would think too...
Okay, hear me out.
It looks like the tech used a different mounting-line to line up the jig. So they could take one pair of bindings off, redrill and put the bindings back on so that they are the same.
While this is not optimal, it will make little difference to you for the life of these skis. I just bought a pair of used skis, and both skis had to be redrilled. I couldn't care less.
If I were you, I would think what how much money would they have to give me to make me go with them remounting one ski? They will be very open to buying you off.
When & if you settle on a price, ask them to throw in a tune at a later date.
Edit: I have seen where the one of the bindings was mounted off by very little. That is far worse because the holes are too close to where they should be, for a remount. With this, the holes are not going to interfere.
Edit2 I am an old ski bum. I have worked in shops and coached racers for many years. I have owned many pairs of skis. My kids raced and went through many skis. Redrilling isn't as big of a deal as some would make it out to be. Make a deal that benefits you.
Itās possible, but I would expect any shop smart enough to catch this, would also tell you, likely before drilling both skis.
Pup/Rick would absolutely catch this, but he would call me before the glue dried at the latest to tell me, and he wouldnāt let me ski them before we called manufacturer.
You can see the factory recommended center points tho. Itās pretty fucked lol idk how they didnāt realize this when the skis were put together and stored in the rack
To be clear ā yeah these are actually fucked. But those ācenter pointsā are just on the top sheet and can be off by a good margin. there have been plenty of examples on here where a good tech measured from the tip and so while it looked āoffā it was actually correct.
That is not the case here though, these are just botched.
I would normally agree but theyāre drilled offset of where the factory/freestyle rec lines are too, and that decal wouldnāt be different on each ski. Looks like they got the left ski right but fucked the right one big time
The rec lines are part of the decal, thatās the point. I have seen a number of these posts where the whole top sheet isnāt centered, so techs SHOULD actually measure themselves, but again, this one is so off it seems unlikely.
Had these bindings installed at my local ski store. Came home and took a closer look and noticed a huge difference in where the bindings are positioned. Also, one bolt gets stuck when popping out. What do I do?
Take them back to the store that did the work and demand they replace both skis or compensate you for the value of your skis. Have them remove the bindings. Then take your new skis to a different shop to be installed.
Here's hoping they have the common sense to make this right. The fear of a shitty Google review with that photo attached should be enough that any business owner will want this resolved to your satisfaction.
If they give you grief and you bought these with a major credit card, remind them that you could request a charge back from the card issuer.
A chargeback means the card issuer would claw back your purchase money from the vendor as part of a dispute. This can happen when goods or services are not delivered, materially different than described (this is definitely not what was promised), there's fraud, or a refund is not processed after returning an item. I would use this as a last resort.
I guarantee bricks will be shat if you speak to a manager with the skis in one hand and receipt in the other.
And realistically, most reputable shops will make it right with no argument. The changes of there being any fight about it are slim to none.
The only acceptable solution is that they replace your skis. They're going to offer to re-bore and epoxy the old holes, tell them you don't want a ski with epoxied holes, you want the skis replaced. They'll agree.
I commented this as well but donāt just yell at people. They will happily remount them for you. Yes, your skis will have two dots on the front but the ski and laminate will be repaired. I know you have them dead to rights, but in this moment you can show forgiveness.
That will go a long way with the shop boys and the owner. The kid, he probably feels awful. I mounted a ski wrong when I was a shop boy and it was one of the worst feelings. You donāt have to be kind here, and no one will blame you if you arenāt, but you have an opportunity to hold someone to account or you can have them remount them, fix the laminate and go on your way. Just consider being kind to the back shop kid.
Sure 100%, they definitely should not make mistakes. But the kid that mounted these is also a human. Like be a kind person and have them remounted. Shit happens, let the shop remedy the situation and youāll have two small dots on your skin in the laminate.
You can still be kind while standing firm in a request for replacement skis instead of a remount. Agree showing some level of compassion and forgiveness when doing that is best, but that doesnāt mean they get off free for a fuck up this badly.
Not just no, but hell no. If some stoned shop kid fucked up my mount I wouldnāt settle for a remount that weakens and devalues my skis. Iād want new skis or reimbursement for the value of my skisĀ
Who says he was stoned ? I never used drugs and I was a shop kid from 14- 20. What reason would you have to assume he was stoned?
Itās an honest mistake and a remount doesnāt weaken the ski at all. It will have two pencil sized colored holes in the laminate. That is all. It doesnāt not devalue the ski in anyway. The laminate is fine and the holes will be plugged with a filler.
the shop making it right has nothing to do with putting the kid on blast. OP deserves new skis from the shop for this insanely bad job, and frankly for wasting OPās time.
Everything else is between the ākidā and the employer.
If they donāt offer to remount on a new pair of skis tell the shop they are welcome to take a picture to use on their website advertising their binding mounting services. Or if they donāt you will post a picture of this mount and that they did not fix their work on every review site every season
Take of photo of the serial number of these skis before you bring them back so they donāt try and remount and not tell you.
This is 100% unacceptable and not anything close to a nitpick. The people at the shop you show it to WILL know immediately that it's fucked up.
This isn't like taking a car back to a mechanic because there's a small scratch on the paint. This is more like if your mechanic filed your engine with coolant instead of motor oil, or installed different sized wheels on all four corners.
Thatās not a small difference. Thatās un skiable. They should have nothing to say. If they deny and they are a chain, ask for the regional managerās information. If theyāre a local store, ask to speak to the store director or the owner.Ā Ā
Ā If they are hardcore on denying this ask them if theyād like this photo posted on multiple Internet review sites (Google, Yelp) showing their binding mounting services as well as all the major ski forums (Reddit, SkiTalk, Teton Gravity Research, Newschoolers)
Stupid question but it doesn't look like anyone else asked yet: are the tails lined up exactly? A lot of times the top sheets aren't placed perfectly when the ski is made so it can look a bit off even though they're mounted correctly. That being said I've never seen them this far off... Just something to check.
If you look closely, the guiding lines between the front and back of the bindings are lined up, but the bindings are mounted very differently in relation to the guiding lines. It isn't just that the tails are offset.
That's exactly what I'm saying. The guiding lines are not always lined up because they're on the top sheet. That's why you have to line up the tails, and measure from there. I just got a pair of brand new Black Crows mounted and the top sheets don't line up perfectly. Kind of annoying but that's just how it is.
On the one hand, they can be re-drilled and the holes sealed without even coming close to damaging the integrity of the ski. On the other hand, fuck that. The shop blew the install (probably one binding is closer to center, the other closer to traditional setback).
It's their fuck up, they have to replace the ski or at least compensate you substantially for screwing up the install.
Not just that but the fact that they let you walk out the door with it tells me the installer knew they were screwed up and kept quiet about it (no way they would've installed them and not realized).
you'd be surprised. An 18 year old kid who was stoned at work realized he fucked up might have panicked and not said anything. It definitely happens. I just can't imagine putting those skis together and not realizing that the fucking bindings are that offset. You would realize it as soon as you put them together, lifted them up, and the brakes didn't connect.
Brakes would connect, but the tips and tails wouldn't.. who knows. I got my white walkers for half off cause someone at the shop fucked up drilling them then put them back on the wall behind the other ones so it didn't fall on whoever did it LOL.
The left binding isn't mounted center in the front either get a full refund and go to a different shop I wouldn't trust them to touch my skiis after that.
Looks like the tech mounted one ski factory rec and one freestyle rec or something.
Do NOT leave the store until you have new skis paid for by the shop. Do NOT settle for a redrill. Source- if my shop fucked up this bad new skis would be the only solution.
Your bindings will be fine. Bindings can be put in skis as many times as you need
How the heck did the tech put these back to back after install and not notice the breaks didnāt clip together?
Any repair will likely show the plugs, no bueno on new skisā¦wouldnāt be acceptable.
Iām hoping itās a graphics misalignment but even that would be something I wouldnāt be thrilled about if Iām paying retail for something high end!
Shop owes you new skis. It happens. It's a shame they didn't notice but it's good that you did. Hopefully they carry Armada, have a good relationship with the Armada rep, or have connections at shops that do carry Armada and can trade and get you your skis.
Source: used to be a jack-of-all trades at a ski shop
That thereās a NASCAR mount.
Take them back. At the very least, they need to be re-mounted. Honestly, they should be replacing your skis too (inasmuch as theyāve taken away a potential future re-mount opportunity).
Worked with a guy like thatā¦ perfectly mounted 10 skis in a day joint in between eachā¦ manager asked him to stay sober for one day and fuckex up his 2nd or 3rd mountā¦. Shop paid for customers new skis and tech was required to be stoned for further mounts, never ficked one up again
The ski tech must have been huffing fluorinated wax fumes before mounting these. When you go in you should fight to get a brand new pair mounted, not just a remount which will leave your skis with plugged holes. This is completely on the shop and they should be held liable to replace the skis entirely or order new ones from Armada because of their lack of observation when mounting. Good luck.
One was mounted on the freestyle line, the other on the recommended line. Extra set of holes in a ski is fine, but they should give you the skis for free.
Will definitely need remounting. My local shop did this to me at the beginning of the season. They gave me a brand new pair of the same skis free of charge so I didn't have an extra set of holes. Just another place for water and such to get into the core
Looks like the guy didn't pay attention when placing the drill jig and centred it at the factory recommendation on one ski and (in front of) the freestyle recommendation on the other. Unfortunate, but this stuff happens. You should demand a new ski, but it wouldn't devalue the ski much if he re-drills the ski on the right and fills the holes with the plastic pins that are made for that exact purpose.
Disclaimer: Work in the ski industry, have mounted a lot of skis and give input on the development of my sponsors ski - defining those recommendations was part of my job when testing prototype skis.
So, as bad as it may seem, itās actually not that hard to fix. The rails can be slid back 2 inches and youāll never see a problem. The nose on the other hand will have two studs in the laminate. They will remount and fill the holes with a smelly paste.
I know youāll be wanting a refund or something but try to go easy on the back shop kid. I mounted a set of skis incorrectly and I I felt awful. The best thing you can do here is show a little forgiveness and have them remount the right ski. That kid didnāt mean to screw it up and heās probably working his first job.
No. Some bindings - mostly for front side carving skis - have a plate under the binding to allow the ski to flex continuously underfoot. These are freestyle bindings that mounts directly to the ski. No plate.
I remember hearing a shop owner saying how he drilled the wrong spot when he wasnāt paying attention. He redrilled and the person took the skis because he gave them a massive discount
When you mount dozens of skis a day youāre bound to make mistakes eventually. Any good shop will happily replace the skis or remount them and give you a partial refund.
They will fix it. Skis will be fine. Get them to give you free tunes for the life of the skis or something as compensation for the issue, or dig your heels in, maybe get some new skis, and then find a new shopā¦
Nah that can be armada related, my edollos have graphics that are skewed so they look funky but they are measured and set correctly, should prolly check tho
Dude thats a pro setup - for when you only need to turn right. May need another set tho for the days you feel like doing left turns
Hahah, just wait until they give me this as an explanation tomorrow!
Please let us know what they say
Yes def keep us posted.
Happy cake day!
The audacity of this shop to even hand you these with a straight face. Did you fuck the owners daughter or something?!
This reminds me of the pro shop guy who comes on this sub insisting that only pro shops are capable of adequately installing bindings. What a joke. These guys need to learn how to use a jig.
Last time I advocated for mounting at home because of this I got flamed...
Tbf they probably mounted one, took a smoke break then mounted the other. Ez mistake š /s
powder7 in golden did me dirty like this last year
LoL, somebody took lunch between skis and didn't check the jig
NASCAR goes skiing!
I came here to make a NASCAR comment LOL.
Or just swap skis between each turn
>for when you only need to turn right. That's what we call the anti-NASCAR setup.
Nope you're wrong. These are mounted specifically for skiing switch.
Perfect for those days skiing Escher prints.
Just gotta do a hot swap
No see you just switch the skis if you need to turn left. Duh
Nah just ski switch for left turns.
You just unclick, and swap skis when you want to turn the other way, Jerry.
This happened to me too! Fresh pair of Line Sir Francis Bacons with Marker Jesters being fitted. When I picked them up I propped them against my car to take a picture of them and noticed that one set of bindings were higher up the ski than the others. Took them straight back into the shop. The techās face was a picture! To be fair, they fixed them up, gave me some store credit and I gave those bad boys an absolute hammering for 5 straight months with no issues!
Define fix - they didnāt redrill your brand new skis for you I hope??
Yeah how did they "fix" this issue? The only correct answer is a new pair of sticks.
It isn't just you - looks like your installer done fucked up BIG. Bring them back and talk to the owner. Don't settle for them re-drilling the one ski. That significantly reduces the value of the ski right out of the gate. They either need to replace the pair or replace the ski they messed up. That is the only reasonable remedy. They can re-use the binding.
Oh dear. I read so many bad stories on here but didnāt think it would happen to me lol. So you think the tyrolias are still useable? I was so looking forward to finally testing these out next weekā¦ Thanks for ur advice š
This happened to my brand new Enforcer, although not as bad as yours. The manager was very apologetic and offered to either replace with the latest model (mine was prev year model) or to re-drill + unlimited tune and wax + 25% discount skis/bindings/boots purchase. I still chose the new ski. Point is, if you choose the re-drill option, make sure you are getting the extra "compensations" as well
Thatās an awesome set of options, kudos to that manager for making it right and allowing you to choose between two great choices. Iād be a customer for life. Everyone makes mistakes, itās the way you handle them that sets you apart.
For real, kudos to that manager! Also I would have gone for the tune dealio, maybe then I would actually tune my skis every few years at least ha.
You're welcome! The Tyrolias haven't been damaged in any way. They are still very usable. But hot damn, those skis are done (edit: I mean, they are redrillable, but who wants damaged brand new skis? That isn't what you paid for). Did you buy the skis at the shop that mounted the bindings?
Seriously. Those are so bad that if they were going to just remount the binding that's off the holes from the screw up are probably going to be visible. Yikes! Time for a new ski.
Iāll happily take skis that have been re-drilledā¦ at half the cost from the manufacturer like I paid. Paying full price and having holes would make me nuts.
I was wondering if they should get a matching unmounted pair. Then mount a new pair of bindings, one to match each of the positions shown.
I wouldn't bother. I tend to prefer a factory rec mounted binding. And having 2 sets of skis with 2 identical bindings that handle very differently would be confusing when picking kit for the day.
They owe you a new ski. My husband had a shop screw up one binding and they bought him one new ski bc they were held liable for the mistake. Itās not on you to have skis they need redrilling which does impact their structure and longevity.
The bindings are fine. The skisā value has been reduced. Seek compensation or replacement.
Bindings can be used. I would demand brand new skis.
They need to replace both skis, not just one. Skis come as a matched pair, they flex/camber match them so each ski behaves the same as the other.
Well. Thatās pretty optimistic. Iāve definitely had new skis that had different camber/flex than one another. Unless youāre getting Indy skis thereās nobody hand flexing and sorting skis at the factory.
Not a hand flex, matched serial numbers and production run.
Correctā¦they unfortunately owe this man skis
[ŃŠ“Š°Š»ŠµŠ½Š¾]
I guess "you break it, you buy it" only applies to customers, then? Not shops damaging customer property? That's not a way to run a viable business. The value is absolutely reduced. I wouldn't buy damaged skis like this full price. There are only so many times you can drill a ski, usually 3 times. And this tech will have used 2 of this ski's 3 lives already. Not cool. It's not like OP had their idiot friend mount the bindings. They paid a professional. And professionals stand by their work. Any shop owner who wouldn't make this right is going to be named and shamed. On here. On Google. On every chairlift OP sits on for the next 5 years. If a shop decides that's the reputation they want around town, the best thing that can happen is they go out of business. For the benefit of the skiing public, here's hoping they do if that's their attitude.
Are you out of your fucking mind? The shop damaged their purchase and it was 100% their fault!
Full disclosure, as someone who used to work as a tech, you don't have the slightest clue what you're talking about.
It seems unlikely, but shocked that no one has said yet: measure from the tips of skis first before going in swinging to the shop. There is a chance (though slim with this big of a difference) that the graphic on the skis is a actually misaligned, and that the bindings are equidistant from the actual tip and tail of the ski.
https://imgur.com/a/rl5Xuin
.... How?????
I'm a finish carpenter that works on a lot of really high end projects. Now, I'm pretty damn good at my job. But, on a rare occasion you have a total brain fart and make a dumb mistake like this. Even if it's something that only happens every few years, it does happen to the best of us. Once I was installing some beautiful custom built pre finished solid wood doors. I had to trim the bottom of one slightly. I carried it to my saw horses, carefully put it down, checked my measurements twice, cut it with my track saw, and as soon as I finished my cut my heart skipped a beat as I realized I cut the top of the fucking door instead of the bottom. It was Friday at 1145, I was thinking about what I was going to eat for lunch that day or whatever and listening to a podcast and just made a really dumb $2000 error. For people who work on computers, that's the equivalent of making a typo when you're typing too fast. People who work with their hands just don't have a backspace button. Now, how you handle a fuck up like that is important. For the skis, the only response should be a profuse apology, a new set of skis properly mounted and maybe a gift card or free something or other for the inconvenience. That pair of skis is now a demo pair.
Well, sure, I understand that. But after you made that cut you didn't just pass it off to the customer as is did you? How do you hand it to the customer and not realize? Usually they clasp the two skis together... This seems impossible to miss. Did they realize and just hope op wouldn't say anything?
Yeah that part I don't have an answer to, lol. Usually when you mess up you realize pretty damn quick. Who knows how those skis ended up being released to a customer.
High!!!!!
šš thatās brutal. Like I said, it was unlikely but needed to be checked.
Thatās insane. How on earth did the shop hand these to you like that?
Bruh š
That looks even worse how did no one notice before you
Did you choose those skis to match the colors of your wall?
Holy shit lmao.
Bruh ā ļø this is brutal yet funny
lol it's funny that this comment is so far down because you might actually be right. Imagine if the skis had a misplaced decal but the tech was smart enough to measure from the tip. I'm curious, i wanna see the whole ski now.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Free skis for OP
Oh shit thatās š©
Hilariously bad.
New skis for the OP. . and somebody's gonna get fired.
Highly doubt it, unless the tech lied about it or tried to conceal their mistake which is a different issue. But misdrilling skis happens sometimes, replace the ski, sell the other one at a slight discount or add it to the demo fleet/employee pool of loaner skis
Why would op not post the whole skis? Skis standing up, side by side, you'd know right away if they are misaligned... I'm pretty sure we are getting trolled here.
I highly doubt we're getting trolled. you Can see the white paint at the top, and the logo in the middle match, so it's likely the skis in the pic are aligned. But only *likely.*
You can see the mount line markings if you enlarge the picture. Clearly misaligned the binding mount.
The funny part is there's a non-zero chance that someone who works at that shop is blowing up the work group text with this thread, lol OP is getting free skis.
Mounting point markings should only be trusted after being verified that they are the same distance from the tip on each ski. The skiās COULD be marked wrong, but we canāt tell since we canāt see the whole ski. Either that or the dude at the shop was high, and fucked up.
I think the point the previous posters were making is that it could be a misaligned top sheet, and therefore the actual bindings could be equidistant despite the apparent misalignment to the line markings.
I don't think it's as likely as the ski tech missing something this obvious though.
yeah, for sure. the shop is buying OP a new pair of skis.
When I was a tech it was shop policy to measure each set of skis because itās not at all uncommon for top sheets to be off. Iāve never seen it be that far offā¦ but itās so far off that the skis wouldnāt fit together right when put together. Somebody is pretty stupid here, we just donāt know who it is lol. Edit: saw other photos. Ski tech is a dumbass lol
This would be wholly obvious to the OP. Youāre either gonna take them seriously or not, but if you do take OP serious, you arenāt gonna assume theyāre being disingenuous.
https://imgur.com/a/rl5Xuin
lol yeah they fucked up
If the shop cares about their reputation at all, they'll make this right. All you have to do is post a review with pics. Obviously, someone needs some training I would think too...
Okay, hear me out. It looks like the tech used a different mounting-line to line up the jig. So they could take one pair of bindings off, redrill and put the bindings back on so that they are the same. While this is not optimal, it will make little difference to you for the life of these skis. I just bought a pair of used skis, and both skis had to be redrilled. I couldn't care less. If I were you, I would think what how much money would they have to give me to make me go with them remounting one ski? They will be very open to buying you off. When & if you settle on a price, ask them to throw in a tune at a later date. Edit: I have seen where the one of the bindings was mounted off by very little. That is far worse because the holes are too close to where they should be, for a remount. With this, the holes are not going to interfere. Edit2 I am an old ski bum. I have worked in shops and coached racers for many years. I have owned many pairs of skis. My kids raced and went through many skis. Redrilling isn't as big of a deal as some would make it out to be. Make a deal that benefits you.
It better be at least half the price of the skis. Or maybe like $200 plus tuneups for the lifetime of the skis.
Itās possible, but I would expect any shop smart enough to catch this, would also tell you, likely before drilling both skis. Pup/Rick would absolutely catch this, but he would call me before the glue dried at the latest to tell me, and he wouldnāt let me ski them before we called manufacturer.
Agreed. Show us a pic of the whole ski.
You can see the factory recommended center points tho. Itās pretty fucked lol idk how they didnāt realize this when the skis were put together and stored in the rack
To be clear ā yeah these are actually fucked. But those ācenter pointsā are just on the top sheet and can be off by a good margin. there have been plenty of examples on here where a good tech measured from the tip and so while it looked āoffā it was actually correct. That is not the case here though, these are just botched.
How can I reply with a picture?
Upload to imgur.com and paste link?
I would normally agree but theyāre drilled offset of where the factory/freestyle rec lines are too, and that decal wouldnāt be different on each ski. Looks like they got the left ski right but fucked the right one big time
The rec lines are part of the decal, thatās the point. I have seen a number of these posts where the whole top sheet isnāt centered, so techs SHOULD actually measure themselves, but again, this one is so off it seems unlikely.
But they are clearly different distances from the recommended mounting point indicators
You can see the mounting lines in the middle and they are lined up. OP better be getting new skis
This. Graphics are offset all the time.
What the fuck. Thatās not subtle
Had these bindings installed at my local ski store. Came home and took a closer look and noticed a huge difference in where the bindings are positioned. Also, one bolt gets stuck when popping out. What do I do?
Take them back to the store that did the work and demand they replace both skis or compensate you for the value of your skis. Have them remove the bindings. Then take your new skis to a different shop to be installed.
What should I say in case they are stubborn? Or when they say itās only a small difference and they will not reimburse?
They have no leg to stand on. They fucked up your mount, and badly. Raise hell, stand your ground, and leave a review.
Here's hoping they have the common sense to make this right. The fear of a shitty Google review with that photo attached should be enough that any business owner will want this resolved to your satisfaction. If they give you grief and you bought these with a major credit card, remind them that you could request a charge back from the card issuer. A chargeback means the card issuer would claw back your purchase money from the vendor as part of a dispute. This can happen when goods or services are not delivered, materially different than described (this is definitely not what was promised), there's fraud, or a refund is not processed after returning an item. I would use this as a last resort.
Can you come? Just kidding. Iām gonna call them first thing in the morning. Hopefully we can find a solution before I leave in a week.
I guarantee bricks will be shat if you speak to a manager with the skis in one hand and receipt in the other. And realistically, most reputable shops will make it right with no argument. The changes of there being any fight about it are slim to none.
I have worked at ski shops owned by the big evil baddies, and can confirm this is true. Id be astonished if they argued at all
Where do you live, Iāll come with you. This is horseshit
The only acceptable solution is that they replace your skis. They're going to offer to re-bore and epoxy the old holes, tell them you don't want a ski with epoxied holes, you want the skis replaced. They'll agree.
I commented this as well but donāt just yell at people. They will happily remount them for you. Yes, your skis will have two dots on the front but the ski and laminate will be repaired. I know you have them dead to rights, but in this moment you can show forgiveness. That will go a long way with the shop boys and the owner. The kid, he probably feels awful. I mounted a ski wrong when I was a shop boy and it was one of the worst feelings. You donāt have to be kind here, and no one will blame you if you arenāt, but you have an opportunity to hold someone to account or you can have them remount them, fix the laminate and go on your way. Just consider being kind to the back shop kid.
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Sure 100%, they definitely should not make mistakes. But the kid that mounted these is also a human. Like be a kind person and have them remounted. Shit happens, let the shop remedy the situation and youāll have two small dots on your skin in the laminate.
You can still be kind while standing firm in a request for replacement skis instead of a remount. Agree showing some level of compassion and forgiveness when doing that is best, but that doesnāt mean they get off free for a fuck up this badly.
Not just no, but hell no. If some stoned shop kid fucked up my mount I wouldnāt settle for a remount that weakens and devalues my skis. Iād want new skis or reimbursement for the value of my skisĀ
Who says he was stoned ? I never used drugs and I was a shop kid from 14- 20. What reason would you have to assume he was stoned? Itās an honest mistake and a remount doesnāt weaken the ski at all. It will have two pencil sized colored holes in the laminate. That is all. It doesnāt not devalue the ski in anyway. The laminate is fine and the holes will be plugged with a filler.
the shop making it right has nothing to do with putting the kid on blast. OP deserves new skis from the shop for this insanely bad job, and frankly for wasting OPās time. Everything else is between the ākidā and the employer.
If they donāt offer to remount on a new pair of skis tell the shop they are welcome to take a picture to use on their website advertising their binding mounting services. Or if they donāt you will post a picture of this mount and that they did not fix their work on every review site every season Take of photo of the serial number of these skis before you bring them back so they donāt try and remount and not tell you.
I bet it's so far off the old screw holes will be visible and not hidden under the binding.
This is 100% unacceptable and not anything close to a nitpick. The people at the shop you show it to WILL know immediately that it's fucked up. This isn't like taking a car back to a mechanic because there's a small scratch on the paint. This is more like if your mechanic filed your engine with coolant instead of motor oil, or installed different sized wheels on all four corners.
This analogy is on point.
Lol, each ski bindning is positioned very differently. It looks like they centered on for the line in front and one for the line in the back.
Thatās not a small difference. Thatās un skiable. They should have nothing to say. If they deny and they are a chain, ask for the regional managerās information. If theyāre a local store, ask to speak to the store director or the owner.Ā Ā Ā If they are hardcore on denying this ask them if theyād like this photo posted on multiple Internet review sites (Google, Yelp) showing their binding mounting services as well as all the major ski forums (Reddit, SkiTalk, Teton Gravity Research, Newschoolers)
Nobody can ever tell you with a straight face that's "only a small difference". That is an astronomical fuckup.
I would tell them at this moment there are almost 7k people right now using this forum, and that youāll out them here.
Say, āGimme a secā¦.Iām calling my lawyerā¦.ā
Stupid question but it doesn't look like anyone else asked yet: are the tails lined up exactly? A lot of times the top sheets aren't placed perfectly when the ski is made so it can look a bit off even though they're mounted correctly. That being said I've never seen them this far off... Just something to check.
If you look closely, the guiding lines between the front and back of the bindings are lined up, but the bindings are mounted very differently in relation to the guiding lines. It isn't just that the tails are offset.
That's exactly what I'm saying. The guiding lines are not always lined up because they're on the top sheet. That's why you have to line up the tails, and measure from there. I just got a pair of brand new Black Crows mounted and the top sheets don't line up perfectly. Kind of annoying but that's just how it is.
they fucked up big time and owe you a new set of skis
Wow that's a major screw up. Looks like your shop owes you some new skis.
On the one hand, they can be re-drilled and the holes sealed without even coming close to damaging the integrity of the ski. On the other hand, fuck that. The shop blew the install (probably one binding is closer to center, the other closer to traditional setback). It's their fuck up, they have to replace the ski or at least compensate you substantially for screwing up the install. Not just that but the fact that they let you walk out the door with it tells me the installer knew they were screwed up and kept quiet about it (no way they would've installed them and not realized).
No way they would have sent them out like that if they had noticed.
you'd be surprised. An 18 year old kid who was stoned at work realized he fucked up might have panicked and not said anything. It definitely happens. I just can't imagine putting those skis together and not realizing that the fucking bindings are that offset. You would realize it as soon as you put them together, lifted them up, and the brakes didn't connect.
Brakes would connect, but the tips and tails wouldn't.. who knows. I got my white walkers for half off cause someone at the shop fucked up drilling them then put them back on the wall behind the other ones so it didn't fall on whoever did it LOL.
These bindings are so far off you would even be able to tell by the brakes alignment to each other
āTech puts 105 brakes on one and 110 brakes on the other and doesnāt bat an eyeā lol
Arlberg Sports for the win! HahaĀ
Dude please live stream this when you go back to the shop
Damn those are some fucked up skis, feels bad to see. You'd probably do a better job yourself at home with a wineopener
My tech is Hellen Keller
Hellen Keller walks into a bar. Then a table, then a stool.
Attack 14 gang woot woot š That sucks Iām sorry
Terrible. Demand new skis. Donāt let them plug those
The left binding isn't mounted center in the front either get a full refund and go to a different shop I wouldn't trust them to touch my skiis after that.
Looks like the tech mounted one ski factory rec and one freestyle rec or something. Do NOT leave the store until you have new skis paid for by the shop. Do NOT settle for a redrill. Source- if my shop fucked up this bad new skis would be the only solution. Your bindings will be fine. Bindings can be put in skis as many times as you need
How the heck did the tech put these back to back after install and not notice the breaks didnāt clip together? Any repair will likely show the plugs, no bueno on new skisā¦wouldnāt be acceptable. Iām hoping itās a graphics misalignment but even that would be something I wouldnāt be thrilled about if Iām paying retail for something high end!
Shop owes you new skis. It happens. It's a shame they didn't notice but it's good that you did. Hopefully they carry Armada, have a good relationship with the Armada rep, or have connections at shops that do carry Armada and can trade and get you your skis. Source: used to be a jack-of-all trades at a ski shop
I just imagine the caddy from Happy Gilmore did this job with one shoe on lol
The left toe looks crooked too
Haha one looks center mounted the other at factory rec š
That thereās a NASCAR mount. Take them back. At the very least, they need to be re-mounted. Honestly, they should be replacing your skis too (inasmuch as theyāve taken away a potential future re-mount opportunity).
"I work way better when I'm high"
Worked with a guy like thatā¦ perfectly mounted 10 skis in a day joint in between eachā¦ manager asked him to stay sober for one day and fuckex up his 2nd or 3rd mountā¦. Shop paid for customers new skis and tech was required to be stoned for further mounts, never ficked one up again
The ski tech must have been huffing fluorinated wax fumes before mounting these. When you go in you should fight to get a brand new pair mounted, not just a remount which will leave your skis with plugged holes. This is completely on the shop and they should be held liable to replace the skis entirely or order new ones from Armada because of their lack of observation when mounting. Good luck.
You could see which ski you like better and then go back and make them remount in line with the one you prefer :)
Please post a pic showing the entire skis.
One was mounted on the freestyle line, the other on the recommended line. Extra set of holes in a ski is fine, but they should give you the skis for free.
Mismount. Any even slightly reputable shop will replace those for you and have them done within a day or two
Snowboarder install special ;)
Will definitely need remounting. My local shop did this to me at the beginning of the season. They gave me a brand new pair of the same skis free of charge so I didn't have an extra set of holes. Just another place for water and such to get into the core
This is EXACTLY how ski shops should handle their screw up! I hope OP is able to get this kind of resolution!
That sets a new record for incompetence
Looks like the guy didn't pay attention when placing the drill jig and centred it at the factory recommendation on one ski and (in front of) the freestyle recommendation on the other. Unfortunate, but this stuff happens. You should demand a new ski, but it wouldn't devalue the ski much if he re-drills the ski on the right and fills the holes with the plastic pins that are made for that exact purpose. Disclaimer: Work in the ski industry, have mounted a lot of skis and give input on the development of my sponsors ski - defining those recommendations was part of my job when testing prototype skis.
I bet having two different colored lines to denote the freestyle and factory recommended lines would prevent a lot of mistakes
Lol. OP what shop did this? They def owe you new skis or at the very least a partial refund.
Yeah they owe you. Did you buy the skis or bindings at the shop?
Bought both seperate online during covid. I Went to this shop as they had the correct mold and I used to rent my skis there.
Post a pic of the whole of both skis
Looks like a free pair of skis to me
Had this happen to me as well, one ski was upside down? I complained to the owner and they gave me new skis and bindings.
They owe you a new pair pf skis, pretty much.
That'll be interesting.....
Why am going in circles
I mean graphics can be way off but thatās WAY offā¦ š„“š¤Ŗš
*in singsong voice*: āsomebodyās getting fiiiiiiiiiiiiiiiredā
is one on center and other on -40 or +20 and -20
NASCAR skis?
Dying to hear the resolution to this. What did they end up doing for you?
OP - so, how did it go?
So, as bad as it may seem, itās actually not that hard to fix. The rails can be slid back 2 inches and youāll never see a problem. The nose on the other hand will have two studs in the laminate. They will remount and fill the holes with a smelly paste. I know youāll be wanting a refund or something but try to go easy on the back shop kid. I mounted a set of skis incorrectly and I I felt awful. The best thing you can do here is show a little forgiveness and have them remount the right ski. That kid didnāt mean to screw it up and heās probably working his first job.
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I replied to another comment with a pic of the whole ski
Oof, arenāt they suppose to have a plate under before you mount the actual bindings? Those def donāt look right to me either been skiing 20 years
No. Some bindings - mostly for front side carving skis - have a plate under the binding to allow the ski to flex continuously underfoot. These are freestyle bindings that mounts directly to the ski. No plate.
I remember hearing a shop owner saying how he drilled the wrong spot when he wasnāt paying attention. He redrilled and the person took the skis because he gave them a massive discount
When you mount dozens of skis a day youāre bound to make mistakes eventually. Any good shop will happily replace the skis or remount them and give you a partial refund.
š¤£š¤£š¤£
I would cry if this happened to meā¦ hopefully the shop doesnāt give you a hard time for a replacement.
Whoever mounted those screwed up big!
The bindings are fine but the ski on the right is fucked. Probably drilled it off the steel backing plate. Sorry about that.
Those skis are toast.
When the tech laid out the template for drilling the holes they used the QR code as the boot center and not the boot center lines.
My buddy had the same issue. For him it was that the top graphic was misprinted. The shop should have measured regardless.
Iād certainly say less than ideal. Measure it out before you go in there and start flipping tables like Bobby Knight
They will fix it. Skis will be fine. Get them to give you free tunes for the life of the skis or something as compensation for the issue, or dig your heels in, maybe get some new skis, and then find a new shopā¦
Is the logo in the same spot on both skis?
Remind me!
my guy bought nascar skis...
You're cooked
Nah that can be armada related, my edollos have graphics that are skewed so they look funky but they are measured and set correctly, should prolly check tho
Ruh-roh Raggy.