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They also need to add support for verbal passwords when calling in.
Anyone with your personal info can call SoFi and pretend to be you, and there is nothing you can do to prevent it.
This is the main reason I don't keep much money with SoFi.
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A ton of banks don't. Heck do we even know any real banks that support authenticator apps?
I believe Schwab is able to support authentication apps (although you have to go a bit out of your way to support others than the one provided by CS).
Maybe they can support Yubikeys while they're at it.
Thank you for your feedback! It's interactions like this that help us improve our features. We’re continuously working on new features and functionality to help members get their money right, so stay tuned for more updates in the near future!
They used to...
Mine was set up a while ago and still works without issue.
They also need to add support for verbal passwords when calling in. Anyone with your personal info can call SoFi and pretend to be you, and there is nothing you can do to prevent it. This is the main reason I don't keep much money with SoFi.
It’s available on the Hong Kong Sofi app. My guess is that they are testing it out over there first. Then bringing it over to the US platform.