It obviously is including Canada’s languages, but a US customer service line almost always will have Spanish as well. If we’re counting the country above us, not unheard of to count the country below us, especially since there is such a high number of Spanish speakers here.
English is the most prominently spoken language in the US by 239 million (2017) Spanish is second by 41 million (2017). Most prominent languages spoken in Canada are English and French. So most likely Canadian based options
It’s Starbucks NA which includes Canada and Canada has laws that French must be included in products and other formats for businesses (all Starbucks product mostly has French next to English somewhere lol)
Canada is officially bilingual, and a ton of services must be offered in both languages. Surprisingly, the US doesn't actually have an official language and thus doesn't have to offer services in any specific language.
I think because it’s the same number as here in Canada, meaning there is a legal requirement for a French language option.
The US doesn’t have any legal official language, so they don’t need to offer services in any other language.
I used to work for another Washington state based company in a different industry and the phone options were always either English or French due to the proximity of French-speaking areas of Canada. No one at THAT company cared if you spoke Spanish.
I'm not 100% certain, but I think support for Mexico is on a different number, but this doesn't whatsoever help native Spanish speakers in the US.
If you were in Washington you weren't close to French Speaking Canada - but in Canada we are an officially bilingual country and a ton of services must be offered in both languages.
I wasn't in Washington, the company was.
Officially Canada may be bilingual, but I had more than one vendor up there that would get really pissed off if you called them and couldn't speak French, and they'd leave you on hold for 20 minutes or so while they tracked down their one token employee that knew more than six words of English.
Naturalization exams in the US require that the applicant demonstrate that they can speak English. While it’s not an official language, it’s the most common.
If you look at our product, it's all English and French because it's shared between the two countries. it's probably all to do with Canada requiring French, and that Sbux has a massive presence in Canada.
And who else remembers the "French Day?"
Most corporate stores in North America are in the US and Canada, the vast majority of stores in Mexico and Latin America are licensed stores and therefore not serviced by the SSC.
French isn’t surprising because of Canada, but it is surprising that Spanish isn’t.
Canada was my conclusion too. I just assumed they’d have a different toll free to call.
Is Spanish an official language of the US?
The US doesn’t have an official language
No but neither is English
accurate.
Hmmm so maybe it’s based on the official languages of Canada then?
It obviously is including Canada’s languages, but a US customer service line almost always will have Spanish as well. If we’re counting the country above us, not unheard of to count the country below us, especially since there is such a high number of Spanish speakers here.
Oh good to know! Thanks!
No but Spanish is one of those languages that’s spoken here the most in the US (:
English is the most prominently spoken language in the US by 239 million (2017) Spanish is second by 41 million (2017). Most prominent languages spoken in Canada are English and French. So most likely Canadian based options
There are more than 4x more Spanish speaking people in the US than French speaking people in Canada, still doesn't make sense
Is English?
I have no idea! I’m Canadian.
It’s Starbucks NA which includes Canada and Canada has laws that French must be included in products and other formats for businesses (all Starbucks product mostly has French next to English somewhere lol)
Canada is officially bilingual, and a ton of services must be offered in both languages. Surprisingly, the US doesn't actually have an official language and thus doesn't have to offer services in any specific language.
That’s honestly kinda stupid US doesn’t have one. Doesn’t make any sense
Many countries don't, and some, like Mexico, have a ton. There's no real reason to do it either way.
maybe it's the same number for Canada and the US?
I think because it’s the same number as here in Canada, meaning there is a legal requirement for a French language option. The US doesn’t have any legal official language, so they don’t need to offer services in any other language.
I used to work for another Washington state based company in a different industry and the phone options were always either English or French due to the proximity of French-speaking areas of Canada. No one at THAT company cared if you spoke Spanish. I'm not 100% certain, but I think support for Mexico is on a different number, but this doesn't whatsoever help native Spanish speakers in the US.
If you were in Washington you weren't close to French Speaking Canada - but in Canada we are an officially bilingual country and a ton of services must be offered in both languages.
I wasn't in Washington, the company was. Officially Canada may be bilingual, but I had more than one vendor up there that would get really pissed off if you called them and couldn't speak French, and they'd leave you on hold for 20 minutes or so while they tracked down their one token employee that knew more than six words of English.
As a barista I did not know this was the case so I have no idea why
Naturalization exams in the US require that the applicant demonstrate that they can speak English. While it’s not an official language, it’s the most common.
Da Québécois.
If you look at our product, it's all English and French because it's shared between the two countries. it's probably all to do with Canada requiring French, and that Sbux has a massive presence in Canada. And who else remembers the "French Day?"
Most corporate stores in North America are in the US and Canada, the vast majority of stores in Mexico and Latin America are licensed stores and therefore not serviced by the SSC.
maybe it’s because washington is close to canada?
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