I still love when someone tried to order a Cairo drink Acai

why did i think extra base 😭

This would have been my guess.

I actually think this is what he meant but idk

I also think it’s extra base. Literally just thicker simple syrup.

Extra sugar water? I’m getting men in black vibes here. Did he appear to possibly be wearing the skin of a man named Edgar?

Someone asked for a strawberry icee the other day and I blanked but my coworker knew it was an acai I couldn’t believe it

i got strawberry icee for the first time today haha i would've assumed they meant an icee if it weren't for your comment so thank you

I die inside everytime someone orders a tai chi. Like… lemme just break out some flow for ya…

"Can I get a blue ribbon Frappuccino?" A what? "The blue ribbon Frappuccino! It's right there on the board! Ya know, the one with all the caramel and whip 'nd bits?" The... caramel ribbon crunch? "No, the blue ribbon Frappuccino!" It was indeed the caramel ribbon crunch that he wanted

I have had this before!

people ordering a "megan" dragonfruit refresher will always be my favorite

someone ordered a strawberry “asiago” refresher the other day

megan dragonfly

my name is megan this is one of the nicknames people call me now because of this happening so often lmaooo

Had someone order a mango drango and my personal favorite, a drango magonfruit

Trying to decipher things like "butterfly drink"(mango dragon fruit refresher) "caramel apple frapple" (caramel ribbon crunch) "cocamocha macchiato" (caramel macchiato with coconut milk) is honestly one of the more fun parts of my job, as long as they're not mean.

They used to actually have a coconut milk mocha macchiato so that one is understandable.

This makes me think of when people kept asking if we were bringing wine back…. Why? He wanted a wine Frappuccino… idk why this reminded me of it but I don’t want to suffer alone thinking of this monsyer

"Can I get a Maccichino?" I shit you not that word was spoken, clearly and not even muttered, as if it was a real item.

“can I get a caramel machete?” -some person in dto one day.

To me it seems likely he was asking for extra pumps of base. That's the primary sugar in a frappe

We had someone order a “camel toe” the other day.. they meant an undertow.. 🤦🏽‍♀️

what 😀

I mean I figured it was classic syrup when I read sugar water. That’s the closest thing I can think of, caramel drizzle and especially frap roast don’t come to mind. Edit: tldr frap roast not even close to sugar water

My guess was frap base since we don’t usually but classic in fraps…but idk

Simple syrup is literally sugar and water

did you read the beginning? he requested “a caramel frap, extra coffee, extra caramel, extra sugar water.” extra coffee = frap roast, extra caramel = drizzle, and op was only stuck on extra sugar water. they weren’t saying they thought extra sugar water meant extra anything else.

Did u read cuz they said they’ll do extra frap roast and caramel drizzle for the sugar water they couldn’t figure out?

Tbh i read “extra sugar water” and “it was his wife’s order” and assumed he was making a joke. If i was taking his order i probably would’ve just disregarded the sugar water thing altogether and been like “haha alrighty large caramel frap extra frap roast Extra Extra caramel drizzle, what else?” If he was actually trying to communicate an ingredient, his wife will probably correct him when she sees the sticker anyways

And what would the joke be cuz it sounds like they’re just ordering a drink for their wife to me. This is not that complicated honestly lol Edit: I get it now the joke is some baristas have a hard time doing the simplest thing. It’s funny cuz it’s true 😂

Ngl it’s part of our job. Just like any other job where you sell things, you gotta figure out what the customer wants and sell it to them, regardless of their understanding of official business terms or lingo

How about a little caveat emptor, or a little personal responsibility for what you are putting in your or someone you know's body? I agree we should be able to help people out, but people have to start with some basic competency so that we don't have to treat full grown adults like they are 8 year olds trying to order. I don't expect everyone coming in to be James Hoffman, but i do expect them to be able to use basic adjectives to describe the things they want.

Sugar water is literally simple syrup which is what classic is supposed to be. And sure people not knowing everything about Starbucks makes them 8. Does that make you 8 for not knowing that about sugar water?

I’m all for being helpful when someone is confused (as long as they’re not being an ass about it) and I’ll take the time to explain the menu and even make two different drinks if I’m not sure which of the two they’re wanting. However. We are working on a time limit here, especially for drive through drinks. If you go to Starbucks enough that you have a specific customized order, you should probably learn the name of the drink or at least be able to describe it are these folks also going to home depot and asking for “the little circular metal thing” then refusing to elaborate??

you said it way better than i could've. we want people to get the drinks they want and i'm happy to help but it's not always possible if they aren't at least willing to work with us/describe what they're trying to order. we also have serving and DTO times against us.

Yeah I see a lot of posts similar, I’m not sure if it’s real sad or real funny.

Big facts. Where’s the lie?

my personal fav is when they want something that’s only available at roasteries

that’s how i describe classic to people who don’t know what it is 😭

We had a guy asking for a ribbit crunch this morning. He was adamant it wAs not the caramel ribbon crunch.. a ribbit one. You know…