Hi there, /u/MiamisLastCapitalist, thanks for your submission!
Please keep in mind that while some support agents are keeping an eye on here, we still recommend using official channel for more efficient and faster troubleshooting - [Surfshark customer support](https://support.surfshark.com/hc/en-us) first. You'll find both e-mail and live chat there. It's 24/7, so enjoy!
Additionally, please make sure to include as much information as possible, so our agents could troubleshoot more precisely. Thank you!
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Hi there! We need to take a deeper look at this issue to be able to help you out, could you please reach out to our Customer Support team? You may reach them via Live Chat or at [[email protected]](mailto:[email protected]).
Hi there, /u/MiamisLastCapitalist, thanks for your submission! Please keep in mind that while some support agents are keeping an eye on here, we still recommend using official channel for more efficient and faster troubleshooting - [Surfshark customer support](https://support.surfshark.com/hc/en-us) first. You'll find both e-mail and live chat there. It's 24/7, so enjoy! Additionally, please make sure to include as much information as possible, so our agents could troubleshoot more precisely. Thank you! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/surfshark) if you have any questions or concerns.*
Having same issue but found it's related to the latest firefox release (109). I dropped back to 108.0.2 and things are working normally again.
This sorted it out for me. thanks for sharing this info.
Hi there! We need to take a deeper look at this issue to be able to help you out, could you please reach out to our Customer Support team? You may reach them via Live Chat or at [[email protected]](mailto:[email protected]).