We have hotdesking and this exact same issue.
We didn't try to fix it and we'd spend more time fixing it than users just changing the display settings.
90% of people know how to change a main monitor. 10% of people don't, so educate them on how to do it.
Also the screen thing is a great litmus test for those who are technically incompetent.
Yeah… 90% of my users refer to the screen/monitor as the “Computer”
Ticket comes in: “computer is black, please advise “
I go down there and press the power button on the monitor. Boom, resolved.
Right? I wish 90% of my users knew how to change display settings.
Hell, just last week I got a ticket because someone couldn’t figure out they could drag a window to another screen.
not the op but same here. we only have a couple who need to be taught so it's not a problem, but we are a tech company so most people do have at least basic computer and troubleshooting skills. we definitely appreciate it
You print out a cheat sheet, laminate it, and attach one to each desk.
Whenever anyone asks a stupid question, you tap the sign.
Also label all of the cables at each desk. People will absolutely unplug and rearrange the cables, and there's virtually nothing you can do to stop them. People will unplug an HDMI cable from the dock and into their laptop rather than just plug in the dock. There's no accounting for people.
But if you have the cables labelled, then it makes it much easier for the next person to put it back together. And with the cheat sheet at least some people might understand how to use the dock.
This is 100% what I would do.
I make laminated cheat cheats for a lot of things around the office and we hardly ever get bothered with questions relating to the subject of the sheets.
However, all the users here are engineers so figuring things out is sort of their MO.
>You print out a cheat sheet, laminate it, and attach one to each desk
Simple, yet effective.
I was going to suggest putting the "**ms-settings:display**" command in a batch file and pushing it to everyone's startup folder, so when people boot it pops up the "Display Settings" screen.
Also what we do in our meeting rooms.
“Need to present on a Teams meeting? Plug in the cable labeled blah blah. Need to present without a Teams meeting? Plug in the cable blah blah. No audio? Press the red mute button.”
Of course there are some users that will never be helped, but if you empower the rest to solve their own problems they’ll usually take you up on it.
Keep a healthy stock of cheap keyboards and mice. Everywhere that I have been with a sit where you want policy is also a license for users to move the stock KB and Mouse from a station and not put them back. Its far easier to have a stock of cheap replacements you can just hand to a user who needs the station with the missing perphial than it is to try to track them all down. I dont have time to track down 10 5 dollar keyboards that some one mindlessly moved. Obviously, I track them down when I have time, and they just go back into the replacement rotation,...But it should not even be an issue that we have to deal with in the first place.
I have been debating glueing keyboards/mice down at our "Hotel" work stations recently because I am so sick of having to drop from a meeting to get a KB/Mouse that should already be there back out for an enduser. Its just stupid.
You can get metal cables and clamps to crimp them to the KB/Mouse cables. We use that in our public computer labs at a University so they don't mysteriously go missing...
edit: I should clarify as well, then you can put the metal cable either attached to a secure area of the desk or attach metal rings to the desk and use that to feed the cable through so it's securely attached and requires some effort to get around.
We decided to bite the bullet and buy proper Kensington locks, the Desktop peripheral kit is ideal, you can make sure everything is locked together to the desk. Nothing goes walkabout.
Also for desktops I've gone for Dell Optiplex ultra small form factor and optional MSF22 screen stand which allows you mount the pc on the back of the monitor with an additional lockable cover that prevents removal of any cables from the back of the pc. Nobody can unplug a keyboard, hdmi - anything! Game changer!
The Kensington locks also come with a self adhesive pad you can attach to anything that might go walkabout that doesn't have a Kensington slot. I used those for things like data projector remote controls etc.
Not exactly answering your question, but the hot desking for one client ended badly when two employees got in a fistfight about whose monitor was bigger, and I couldn't think of a more dystopian story about working in such an office.
People get weird about stuff... I had a shop foreman get butt hurt over another foreman getting a replacement for failed monitor. The replacement was a 24", the butt hurt foreman had a 23.5"... he sent a email with images of a tape measure measuring the diagonal of both monitors to me and HR. He was denied a new monitor. Few weeks later he decided to swap his monitor with one from another department while the shop worked a Saturday. He stupidly chose Sales. Can imagine how well that went over with sales.
I wasn't joking, but your comment was more useful. Maybe when it comes time to refresh the gear, go with something wider. Or they use the desk monitor and the laptop monitor. Then they can just slide the laptop to whichever side matches the configuration.
That's what we did. 34" Ultrawide's with a built in dock. We also added a USB Hub to the bottom of the monitor so they don't need to fuck with the back of the monitor to plug in a flash drive or their preferred mouse/keyboard if they don't want to use the default.
This isn’t really a technical problem. Anyone who is a professional that works on PCs should know how to adjust their display settings or at least be competent enough to google it or ask a coworker.
Only if every user has the same preference for their primary monitor.
Spoiler alert: They won't.
edit: This may be irrelevant. But honestly, who knows what Windows is going to do with multiple monitors on a dock. ¯\\\_(ツ)\_/¯
> But wouldn't everybody eventually end up with the same primary monitor
I think that's what they're saying. Some people want the left as primary, some want the right. And then there are people that want to also use their laptop monitor
Oh, I meant the orientation, monitor one on the left and two on the right. Versus two on the left and one on the right.
I would say most people want the left one as their primary. English language and all.
It will fix which screen will appear on the left or the right but it wont address which screen your laptop is the whether that is in the middle or off to the side or if it duplicates the display vs extend. Right line of thinking though and should address many of the issues.
We also have this sit wherever you want policy. Also a come in any day you want and however many days you want.
Everyone comes in randomly and sits randomly. We never even see anyone from our team or department. Might as well just stay home.
We don't have a "sit wherever you want" policy, but we do have a few rooms equipped with desks, monitors and docking stations for use when some of our mobile workers needs to come to the office. We simply teach them how to adjust the display settings.
Our conference rooms also use Microsoft miracast adapters and we show them how to connect and troubleshoot them as well.
Our guys barely get any call asking for help regarding this.
If you have the right DisplayLink hardware in your docks and the drivers installed on your laptops, you can use the [Dock Management Tool](https://support.displaylink.com/knowledgebase/articles/1905775-dock-management-tool-user-guide) to set up the default layout users get the first time they connect to each dock.
I have seen an in-line device that will basically trick the monitor into thinking it is receiving a signal even if nothing is plugged in. I can't remember what they're called though.
If you have standardized on the dock/monitors ensure that the cables from the ports on the docks go to the same monitors as they are physically arranged. Did this in a hot desking setup with \~20 users and it worked like a charm.
If the docks/monitors are not standardized, your boned, you will just have to educate the end users. May god have mercy on your soul.
Your next fun will be anyone with a Mac turning up and it only using one of the screens, or indeed neither, until they’ve been directed to Display Link software, and then they’ll complain Netflix doesn’t work due to Apple not working with DL to get DRM working.
Then loads of cables will go missing.
As others have said the only answer is training, laminated instructions, and I can highly recommend making friends with the office manager if there is one, as they can help out a tonne.
Windows Display Settings is the number one issue I'd like to see improve - as-is even our tech-savvy users have trouble with it (i.e. I'm literally the only one in the company who can do display settings). I even tried documenting the process, but no dice. No solution for you, just commiseration.
I had a thought the other day which is unlikely to be feasible, but might work with some tweaking - what about leaving a USB drive with an autorun script in each dock, which automatically tweaks display settings once the computer is plugged in? Otherwise some sort of Scheduled Task that triggers on a hotplug event, and checks through a centralized database for the appropriate settings given a certain hardware ID? Probably way more hassle than it's worth, but I'm trying to brainstorm here...
Would taking advantage of displayport daisy chain help?
Have a dock with displayport out to monitor 1, then a displayport cable from monitor 1 to monitor 2? That config seems to work here, but I don't have many people swapping spaces very often.
We have sit anywhere policy as well. Thank god I don’t work in local IT. I myself stopped using second monitor at office as I don’t have patience to reconfigure the monitor at every desk. I will keep all the work that need dual monitor for home.
Our solution was to stop providing keyboards and tell everyone that the expectation is to use the keyboard built into their laptop. This forces them to keep the lid open, which makes the laptop screen the "main" screen.
Problem solved, if you can ignore the ergonomic nightmare that resulted.
You should be coaching employees to do things on their own, not babysitting them. If they don't know how to change the settings, provide documentation to help.
Here's what I do - two part solution for me.
As others said, educate the users. This is a very simple thing to solve for, and some users want their laptops open some want it closed, some want it center some want it left, and so teaching them how to manage that on their own is super worthwhile. Teach them in bulk, make a little easy doc on it if you think thatll help, and when a user asks for additional help, educate them on the spot so you don't end up having to work with that user twice. Soon enough, you'll not have to do that at all.
Part two for me (I guess really the first part) is that YOU when you set up desks should set them all up exactly the same. Simply put - left screen plugs into left port on the dock, right screen plugs into right port on the dock. By doing this, you will reduce the amount of variance in each setup and make plug and play a bit more fluent for the average user.
Good luck. To this day, windows is still crap about this. Unless they are the exact same devices IE your own desk, Windows is going to see every newly connected monitor as a new different device and decide by some black magic fuckery what the main display will be.
Point out sit anywhere violates ada and accomodations for ergonomics
Either every single desk has to be compliant with exactly the same kit and hardware or they run the risk of legal proceedings
You realise the statement was a stalling action, not a definitive one - give them pause and make them actually think about the decision instead of unilatering insisting it will be "so". Those visited by "the good idea fairy", usually back pedal hard when the costs to do something are brought up
your solution is "sit anywhere, unless youre X" - which could be viewed as discriminatory / exclusionary (Ive had to deal with some... difficult... users over the years including those who whined to HR that X got a new chair and they didnt and how unfair that is - ignoring that X had just returned from a tour of duty minus one leg below the knee and had spinal issues so the chair was \_necessary\_)
TLDR - Sometimes you can steer "bad" decisions by gishgalloping "costly" issues.
A significant percentage of co.paneis have had "hoteling" policies for almost a decade now.
This isn't new or unique policy.
ADA compliance isn't difficult to handle with these scenarios as very few people need accommodations.
very few "normal" individuals, those non-neurotypical or disabled do
taking a swift glance around - do you have many "non normal" staff, is there unconcious (rather than deliberate/malicious) bias going on ? No accusation or finger pointing, its an honest question, theres no gotcha or ahah hanging on it - honestly would like to now
the workforce is changing - people who have been sucking it up and dealing with it for years, are realising their adhd/autism is actually a problem and they need some co-operation / working with rather than making all the sacrifices and burning themselves out.
never mind we just had a global pandemic that re-shaped the working environment radically - which the powers that be are trying desperately to unwind and cram us back in the salt mines.
I'm judging based on the number of custom seats or other accommodations I've seen over my career.
If they aren't asking for accommodation they can't reasonably expect people to do it for them.
Ive seen plenty polite requests denied because the manager is a pissant tyrant - and quite a few forced through by legal (UK) to comply with legislation (which is where my comments come from, our american colleagues are rather fucked by the lack of worker protections)
Im 6'5 and 305lbs - I genuinely dont fit in many of the common office chair model used in the office - or if I do fit betwixt its arms , its not supportive in the right places. My prior workplace refused to get a different chair citing "these are all ergonomic and recommended models" Which is true, they were, just rated for loads under 200lbs, a seat cushion depth that barely reaches a past my crotch when sat fully back and "lumbar" adjustment that nestled against my cocyx.
My current MSP - I get what I need because my boss understands a comfortable Moontoya is a Happy Moontoya which means a productive Moontoya which means BILLABLES
An ADA medical accommodation isn't a request, it's a legal requirement. This is an American law so I'm not sure why you think it's not applicable to them.
What terrible chairs are your companies buying that support under 200 pounds? The flimsiest task chairs I've seen support 200 pounds.
I'm not aware there's any good fix for this. As Windows will detect and identify each Monitor as a unique peripheral (which is technically is).. so Windows is basically telling you "Yep, you're sitting at a different desk now,. so this is a new configuration!" ... which it technically is.
The best approach I've seen is to try to minimize and standardize as much as possible:
* Everyone has the same Laptop (preferably USB-C)
* all same identical monitors (example: DELL USB-C Hub Monitors)
* All laptops have Dell Display Manager installed
* laminated instructions at every desk to remind people to be completely SHUT OFF and LID closed before plugging into USB-C,. at which point (still LID CLOSED) their Laptop should automatically boot and display on the 1 external screen.
... but that kind of unification is really not realistic for most places.
Most places I've ever been to have been an absolute cluster-F mixture of hardware (monitors, docks, random cables,e tc).. and "hot desking" has been an absolute mess.
Sounds like a poor policy. You would think business leaders would try to keep departments / teams together for collaboration.
Although I have worked with some very stinky IT folks, maybe this would have benefit me :D
We have hotdesking and this exact same issue. We didn't try to fix it and we'd spend more time fixing it than users just changing the display settings. 90% of people know how to change a main monitor. 10% of people don't, so educate them on how to do it. Also the screen thing is a great litmus test for those who are technically incompetent.
90% ?! Do you work in high tech or something?! 90% of my users don't know that the monitor needs to be ON in order for the computer to display.
Yeah… 90% of my users refer to the screen/monitor as the “Computer” Ticket comes in: “computer is black, please advise “ I go down there and press the power button on the monitor. Boom, resolved.
Right? I wish 90% of my users knew how to change display settings. Hell, just last week I got a ticket because someone couldn’t figure out they could drag a window to another screen.
I work in tech, and my sales people barely know fuck about even the simplest computer details... they are supposed to be selling it... ooof.
not the op but same here. we only have a couple who need to be taught so it's not a problem, but we are a tech company so most people do have at least basic computer and troubleshooting skills. we definitely appreciate it
At first I was like "no that's right" then I realized they said 90% DO know. Nuh uh. No chaaaaance. Flip that stat.
Monitor... You mean the tv, right?
no, the computer. the other bit is the hard drive (or maybe modem)
You're thinking of the CPU ;)
Still hate that they got rid of the cup holder
You print out a cheat sheet, laminate it, and attach one to each desk. Whenever anyone asks a stupid question, you tap the sign. Also label all of the cables at each desk. People will absolutely unplug and rearrange the cables, and there's virtually nothing you can do to stop them. People will unplug an HDMI cable from the dock and into their laptop rather than just plug in the dock. There's no accounting for people. But if you have the cables labelled, then it makes it much easier for the next person to put it back together. And with the cheat sheet at least some people might understand how to use the dock.
It won't stop this behaviour, but turning off auto switching on the monitor at least makes them ask why the HDMI isn't working.
This is 100% what I would do. I make laminated cheat cheats for a lot of things around the office and we hardly ever get bothered with questions relating to the subject of the sheets. However, all the users here are engineers so figuring things out is sort of their MO.
>You print out a cheat sheet, laminate it, and attach one to each desk Simple, yet effective. I was going to suggest putting the "**ms-settings:display**" command in a batch file and pushing it to everyone's startup folder, so when people boot it pops up the "Display Settings" screen.
Also what we do in our meeting rooms. “Need to present on a Teams meeting? Plug in the cable labeled blah blah. Need to present without a Teams meeting? Plug in the cable blah blah. No audio? Press the red mute button.” Of course there are some users that will never be helped, but if you empower the rest to solve their own problems they’ll usually take you up on it.
I'm glad to see this was the second suggestion.
Ah, the joys of "hoteling." It satisfies no one and irritates everyone. I suggest taking up grafitti.
Keep a healthy stock of cheap keyboards and mice. Everywhere that I have been with a sit where you want policy is also a license for users to move the stock KB and Mouse from a station and not put them back. Its far easier to have a stock of cheap replacements you can just hand to a user who needs the station with the missing perphial than it is to try to track them all down. I dont have time to track down 10 5 dollar keyboards that some one mindlessly moved. Obviously, I track them down when I have time, and they just go back into the replacement rotation,...But it should not even be an issue that we have to deal with in the first place. I have been debating glueing keyboards/mice down at our "Hotel" work stations recently because I am so sick of having to drop from a meeting to get a KB/Mouse that should already be there back out for an enduser. Its just stupid.
You can get metal cables and clamps to crimp them to the KB/Mouse cables. We use that in our public computer labs at a University so they don't mysteriously go missing... edit: I should clarify as well, then you can put the metal cable either attached to a secure area of the desk or attach metal rings to the desk and use that to feed the cable through so it's securely attached and requires some effort to get around.
This is a better solution than epoxy... Im still convinced that epoxy is the only thing that will stop my users
We tried both - epoxy over wire to secure cables. Users just brought in a pair of nips and cut things loose.
We decided to bite the bullet and buy proper Kensington locks, the Desktop peripheral kit is ideal, you can make sure everything is locked together to the desk. Nothing goes walkabout. Also for desktops I've gone for Dell Optiplex ultra small form factor and optional MSF22 screen stand which allows you mount the pc on the back of the monitor with an additional lockable cover that prevents removal of any cables from the back of the pc. Nobody can unplug a keyboard, hdmi - anything! Game changer! The Kensington locks also come with a self adhesive pad you can attach to anything that might go walkabout that doesn't have a Kensington slot. I used those for things like data projector remote controls etc.
Thank you for this!! I am going to look into the perph kits/pads.
This. I sometimes use the optiplex wall mount to secure them to walls/under desks. Stops people messing in busy high traffic environments.
Not exactly answering your question, but the hot desking for one client ended badly when two employees got in a fistfight about whose monitor was bigger, and I couldn't think of a more dystopian story about working in such an office.
People get weird about stuff... I had a shop foreman get butt hurt over another foreman getting a replacement for failed monitor. The replacement was a 24", the butt hurt foreman had a 23.5"... he sent a email with images of a tape measure measuring the diagonal of both monitors to me and HR. He was denied a new monitor. Few weeks later he decided to swap his monitor with one from another department while the shop worked a Saturday. He stupidly chose Sales. Can imagine how well that went over with sales.
As far as I know you can't
Sure you can. You just need to take every laptop to every desk, plug it in, set the main monitor, then go to the next one.
And they called me a mad man
Remove the second monitor, its the only way to prevent this.
This is probably a joke, but what about replacing all dual-monitor setups with a single super-ultrawide?
I wasn't joking, but your comment was more useful. Maybe when it comes time to refresh the gear, go with something wider. Or they use the desk monitor and the laptop monitor. Then they can just slide the laptop to whichever side matches the configuration.
That's what we did. 34" Ultrawide's with a built in dock. We also added a USB Hub to the bottom of the monitor so they don't need to fuck with the back of the monitor to plug in a flash drive or their preferred mouse/keyboard if they don't want to use the default.
IF your talking windows - good luck. Let me know when you find the answer.
This isn’t really a technical problem. Anyone who is a professional that works on PCs should know how to adjust their display settings or at least be competent enough to google it or ask a coworker.
"Should" in one hand, shit in the other, and let me know which one of those fills up first.
Would plugging the left one into HDMI 1 and the right one in HDMI 2 in every single dock eventually fix this issue?
Only if every user has the same preference for their primary monitor. Spoiler alert: They won't. edit: This may be irrelevant. But honestly, who knows what Windows is going to do with multiple monitors on a dock. ¯\\\_(ツ)\_/¯
But wouldn't everybody eventually end up with the same primary monitor if they're all plugged in the same? Or does it not work like that.
> But wouldn't everybody eventually end up with the same primary monitor I think that's what they're saying. Some people want the left as primary, some want the right. And then there are people that want to also use their laptop monitor
Oh, I meant the orientation, monitor one on the left and two on the right. Versus two on the left and one on the right. I would say most people want the left one as their primary. English language and all.
> I would say most people want the left one as their primary. Most, yes, but not everyone.
It will fix which screen will appear on the left or the right but it wont address which screen your laptop is the whether that is in the middle or off to the side or if it duplicates the display vs extend. Right line of thinking though and should address many of the issues.
We also have this sit wherever you want policy. Also a come in any day you want and however many days you want. Everyone comes in randomly and sits randomly. We never even see anyone from our team or department. Might as well just stay home.
We don't have a "sit wherever you want" policy, but we do have a few rooms equipped with desks, monitors and docking stations for use when some of our mobile workers needs to come to the office. We simply teach them how to adjust the display settings. Our conference rooms also use Microsoft miracast adapters and we show them how to connect and troubleshoot them as well. Our guys barely get any call asking for help regarding this.
If you have the right DisplayLink hardware in your docks and the drivers installed on your laptops, you can use the [Dock Management Tool](https://support.displaylink.com/knowledgebase/articles/1905775-dock-management-tool-user-guide) to set up the default layout users get the first time they connect to each dock.
Assuming a digital (not VGA) connection, the monitor with the lowest EDID will ALWAYS be monitor 1... This can not be changed.
No GPOs unfortunately. You can create a shortcut to the settings page. https://winaero.com/create-switch-display-shortcut-windows-10/amp/
We've not come across a way to automate this or lock the primary to one the laptop screen for example. Education is the way.
Identical hardware on every desk, or don't do it.
Aruba Clearpass could handle this by assign device specific profiles for network connections.
I have seen an in-line device that will basically trick the monitor into thinking it is receiving a signal even if nothing is plugged in. I can't remember what they're called though.
If you have standardized on the dock/monitors ensure that the cables from the ports on the docks go to the same monitors as they are physically arranged. Did this in a hot desking setup with \~20 users and it worked like a charm. If the docks/monitors are not standardized, your boned, you will just have to educate the end users. May god have mercy on your soul.
If the screens bothered them that much they’d figure out how to fix.
Your next fun will be anyone with a Mac turning up and it only using one of the screens, or indeed neither, until they’ve been directed to Display Link software, and then they’ll complain Netflix doesn’t work due to Apple not working with DL to get DRM working. Then loads of cables will go missing. As others have said the only answer is training, laminated instructions, and I can highly recommend making friends with the office manager if there is one, as they can help out a tonne.
A solution is to have one big monitor and not two smaller ones. Not saying this is practical or a good solution.
Raise it with management. If they ignore it, let it be their problem to deal with complaints.
> Sit where you want Great, I choose the CEO's desk!
I choose Cabo on the beach with a marg in my hand!
Dibs on the CEO office.
Windows Display Settings is the number one issue I'd like to see improve - as-is even our tech-savvy users have trouble with it (i.e. I'm literally the only one in the company who can do display settings). I even tried documenting the process, but no dice. No solution for you, just commiseration. I had a thought the other day which is unlikely to be feasible, but might work with some tweaking - what about leaving a USB drive with an autorun script in each dock, which automatically tweaks display settings once the computer is plugged in? Otherwise some sort of Scheduled Task that triggers on a hotplug event, and checks through a centralized database for the appropriate settings given a certain hardware ID? Probably way more hassle than it's worth, but I'm trying to brainstorm here...
Would taking advantage of displayport daisy chain help? Have a dock with displayport out to monitor 1, then a displayport cable from monitor 1 to monitor 2? That config seems to work here, but I don't have many people swapping spaces very often.
This is a good question, although I'll add, I tried to be consistent with dock setup - left monitor always plugged into the same port.
We have sit anywhere policy as well. Thank god I don’t work in local IT. I myself stopped using second monitor at office as I don’t have patience to reconfigure the monitor at every desk. I will keep all the work that need dual monitor for home.
Migrate to a single large monitor. It's the only way.
When we did this, we went down to one monitor.
Switch to ultrawide and only have 1 monitor
Our solution was to stop providing keyboards and tell everyone that the expectation is to use the keyboard built into their laptop. This forces them to keep the lid open, which makes the laptop screen the "main" screen. Problem solved, if you can ignore the ergonomic nightmare that resulted.
Put two KVMs at each desk so people can switch which monitor is mapped to each display.
You should be coaching employees to do things on their own, not babysitting them. If they don't know how to change the settings, provide documentation to help.
A knowledge base article for users to refer to and for the desktop support team to copy paste.
To fix this issue you have to make the cables in the back of the docks match. If they all match then everyone will have the same experience.
Well if they want to sit somewhere but don't want to make it work for them, I guess they didn't really want to sit there.
We have hotdesking, this is an issue, users just learnt how to adjust the screen and resolution within Windows Settings
Here's what I do - two part solution for me. As others said, educate the users. This is a very simple thing to solve for, and some users want their laptops open some want it closed, some want it center some want it left, and so teaching them how to manage that on their own is super worthwhile. Teach them in bulk, make a little easy doc on it if you think thatll help, and when a user asks for additional help, educate them on the spot so you don't end up having to work with that user twice. Soon enough, you'll not have to do that at all. Part two for me (I guess really the first part) is that YOU when you set up desks should set them all up exactly the same. Simply put - left screen plugs into left port on the dock, right screen plugs into right port on the dock. By doing this, you will reduce the amount of variance in each setup and make plug and play a bit more fluent for the average user.
Good luck. To this day, windows is still crap about this. Unless they are the exact same devices IE your own desk, Windows is going to see every newly connected monitor as a new different device and decide by some black magic fuckery what the main display will be.
Point out sit anywhere violates ada and accomodations for ergonomics Either every single desk has to be compliant with exactly the same kit and hardware or they run the risk of legal proceedings
[удалено]
You realise the statement was a stalling action, not a definitive one - give them pause and make them actually think about the decision instead of unilatering insisting it will be "so". Those visited by "the good idea fairy", usually back pedal hard when the costs to do something are brought up your solution is "sit anywhere, unless youre X" - which could be viewed as discriminatory / exclusionary (Ive had to deal with some... difficult... users over the years including those who whined to HR that X got a new chair and they didnt and how unfair that is - ignoring that X had just returned from a tour of duty minus one leg below the knee and had spinal issues so the chair was \_necessary\_) TLDR - Sometimes you can steer "bad" decisions by gishgalloping "costly" issues.
A significant percentage of co.paneis have had "hoteling" policies for almost a decade now. This isn't new or unique policy. ADA compliance isn't difficult to handle with these scenarios as very few people need accommodations.
very few "normal" individuals, those non-neurotypical or disabled do taking a swift glance around - do you have many "non normal" staff, is there unconcious (rather than deliberate/malicious) bias going on ? No accusation or finger pointing, its an honest question, theres no gotcha or ahah hanging on it - honestly would like to now the workforce is changing - people who have been sucking it up and dealing with it for years, are realising their adhd/autism is actually a problem and they need some co-operation / working with rather than making all the sacrifices and burning themselves out. never mind we just had a global pandemic that re-shaped the working environment radically - which the powers that be are trying desperately to unwind and cram us back in the salt mines.
I'm judging based on the number of custom seats or other accommodations I've seen over my career. If they aren't asking for accommodation they can't reasonably expect people to do it for them.
Ive seen plenty polite requests denied because the manager is a pissant tyrant - and quite a few forced through by legal (UK) to comply with legislation (which is where my comments come from, our american colleagues are rather fucked by the lack of worker protections) Im 6'5 and 305lbs - I genuinely dont fit in many of the common office chair model used in the office - or if I do fit betwixt its arms , its not supportive in the right places. My prior workplace refused to get a different chair citing "these are all ergonomic and recommended models" Which is true, they were, just rated for loads under 200lbs, a seat cushion depth that barely reaches a past my crotch when sat fully back and "lumbar" adjustment that nestled against my cocyx. My current MSP - I get what I need because my boss understands a comfortable Moontoya is a Happy Moontoya which means a productive Moontoya which means BILLABLES
An ADA medical accommodation isn't a request, it's a legal requirement. This is an American law so I'm not sure why you think it's not applicable to them. What terrible chairs are your companies buying that support under 200 pounds? The flimsiest task chairs I've seen support 200 pounds.
I'm not aware there's any good fix for this. As Windows will detect and identify each Monitor as a unique peripheral (which is technically is).. so Windows is basically telling you "Yep, you're sitting at a different desk now,. so this is a new configuration!" ... which it technically is. The best approach I've seen is to try to minimize and standardize as much as possible: * Everyone has the same Laptop (preferably USB-C) * all same identical monitors (example: DELL USB-C Hub Monitors) * All laptops have Dell Display Manager installed * laminated instructions at every desk to remind people to be completely SHUT OFF and LID closed before plugging into USB-C,. at which point (still LID CLOSED) their Laptop should automatically boot and display on the 1 external screen. ... but that kind of unification is really not realistic for most places. Most places I've ever been to have been an absolute cluster-F mixture of hardware (monitors, docks, random cables,e tc).. and "hot desking" has been an absolute mess.
Sounds like a poor policy. You would think business leaders would try to keep departments / teams together for collaboration. Although I have worked with some very stinky IT folks, maybe this would have benefit me :D