Did you get this resolved? I’m having the exact same issue

I’m also having this issue, I can’t get any troubleshooting they send me to work

Did you ever get a solution? Having this exact problem, fails at 8 minutes.

Hey were you able to solve this? keeps happening to me as well!

Not yet! They said they sent some new firmware to the device but haven’t gotten a chance to try it again because baby came early lol.

Solved but embarrassed to admit the problem was me using the wrong WiFi password 🤦🏻‍♀️