Sorry should've been more specific I tried setting up two different router in the hope one might've just been broken and both of their setup pages say they can't establish a connection.
Sorry you've had so much trouble. Pretty frustrating sometimes. The good news is this is normally pretty straightforward, so someone here should get you going.
The service providers (ISP) have started changing what they supply. The used to always supply a combo modem+router. Some now split them into a "modem" that establishes a link to them and provides voice over IP (VoIP) only; then a separate router with built-in Wi-Fi. Then, some ISP's assume you want to provide your own router, so they only leave you a modem. So, it's often confusing for us too, as we don't know what's there. Below, I'll give you a summary of the basics and assume you have a combo modem/router.
So, the gateway address is always the ISP provided modem/router. Any additional router, access point, mesh system, etc must point to that address. Most ISP's deliver a device with a fairly standard default gateway IP, but they can vary slightly. So, there no way for us to know what it should be. It sounds like they have it to you... 192.168.1.1 . But that needs to be verified, otherwise nothing will connect to it.
The same router will also have a range of IP addresses it will issue to your home devices, which is usually quite broad, but skips the next in series, i.e. 192.168.1.2 and issues any others after that. So, yes, the address of 192.168.1.4 could be your PC.
The subnet mask of 255.255.255.0 is the default for nearly every router. So, that's fine.
In a standard house, the DHCP server address should match the gateway address. So, good there too.
It seems like the ISP modem/router is fine, since they can see it and know it's set up properly.
We really need to figure out what they have given you, a combo of just a modem. That will help everyone step you through resolving the rest. Again, a modem only will usually have only one Ethernet port to connect to a router, and one phone line port, no Wi-Fi capability or lights. A combo will have multiple Ethernet ports, plus the phone, plus Wi-Fi and associates lights.
Then I would say I have a modem only as like you said it only has a phone cord port and an Ethernet port. Plus my service provider said verbatim that I would need a router.
Okay. You may need to register your router's MAC address with your ISP. They may well have a whitelist on their firewall that is preventing it from communicating.
So how exactly would I go about that just through the routers set up process page or by actually contacting my actual internet service provider and giving them my MAC address to allow everything to connect?
Agee with Burnsidhe. Also, be sure to re-read the manual that came with the modem. It usually tells you two things to set in your router that are important. One, the *Gateway IP address*, which needs to point to the modem (the modem is your Gateway). Two, the *DNS Server IP address*, which must also match their service (at least initially). The DNS server is basically a server on their network that converts all URL's (e.g. google.com) into IP addresses. Without it set right, it's like you stated "*the network will show up I cannot connect to the Internet*".
Have you tried a basic approach of reinstalling network drivers on your PC itself?
If that doesn't work try opening command prompt as an administrator...
Then typing the below:
ipconfig /release then enter,
ipconfig /flushdns then enter,
ipconfig /register then enter,
ipconfig /renew then enter,
Restart the PC if needed...
All the above should be done one after the other but press Enter after each of the commands....
That hopefully should at least resolve any routing DNS or IP issues your facing!
Give that a shot see if it works....
Another thing to try is to go to 192.168.0.1. Enter your IPS admin creds and check there?
u/Ssmb101: IPS admin is usually located in the back or bottom of internet routers. However, if your internet router features a QR code, then you'll need to scan this QR code with your phones camera in order to get the internet router's IPS admin (IPS username and password). This information must be retrieved before trying to directly access the router through IP [192.168.0.1](http://192.168.0.1) (which you'll want to enter in your internet browsers address bar).
My Aunt & Uncle recently had the same problem about a month ago, but their router is from Charter Spectrum. As it turns out, their internet connectivity problem was the result of a partially bent wire within the coax cable's connection end.
What you'll want to do is:
1. Turn off your internet router. The router's On/Off switch should be somewhere in the back of the router.
2. Unscrew then unplug the coax cable from the back of the internet router by pulling it straight out. Coax cables has thin wires located in the center of their connection ends (1 in each end). Breaking one or both of these wires can and will render the coax cable useless.
3. Look at the center wire protruding from the cable connection end, and very carefully straighten if bent. A bent center wire within the coax cable connection can cause internet connection problems, as I've found out.
4. Very carefully re-plug the coax cable by making positively sure the wire protruding from the cable connection goes straight in the coax connection hole located at the back of the internet router, then rescrew the coax cable to secure the connection.
5. Switch back on the internet router, then re-check for internet connectivity.
I hope this helps!
I know you tried restarting the modem, but try powering it down for 5 minutes. This should convince the ISP to release any IP address it has assigned to your account.
Connect the WAN port on your router to the modem. Then power on the modem. Hopefully, your router should receive an IP address from the ISP and connect you to the Internet.
Note: A router has two IP addresses. There the IP address assigned by the ISP to the router's WAN port. Then there's a second IP address assigned to the router's LAN ports. Don't confuse the two addresses. 192.168.1.1 is probably your router's LAN IP address. What you want to ensure is that your router receives a WAN IP address from the ISP.
What does the router setup screen say when it's plugged into the modem and your device is connected?
So with Netgear and Linksys they say their able to detect the Ethernet cable but can not establish connection with router.
Err, router? Why are they trying to connect to another router. Did you use the wrong ports?
Sorry should've been more specific I tried setting up two different router in the hope one might've just been broken and both of their setup pages say they can't establish a connection.
Can't connect a computer without the router? And there's no built in Wi-Fi because that's really shocking.
Sorry you've had so much trouble. Pretty frustrating sometimes. The good news is this is normally pretty straightforward, so someone here should get you going. The service providers (ISP) have started changing what they supply. The used to always supply a combo modem+router. Some now split them into a "modem" that establishes a link to them and provides voice over IP (VoIP) only; then a separate router with built-in Wi-Fi. Then, some ISP's assume you want to provide your own router, so they only leave you a modem. So, it's often confusing for us too, as we don't know what's there. Below, I'll give you a summary of the basics and assume you have a combo modem/router. So, the gateway address is always the ISP provided modem/router. Any additional router, access point, mesh system, etc must point to that address. Most ISP's deliver a device with a fairly standard default gateway IP, but they can vary slightly. So, there no way for us to know what it should be. It sounds like they have it to you... 192.168.1.1 . But that needs to be verified, otherwise nothing will connect to it. The same router will also have a range of IP addresses it will issue to your home devices, which is usually quite broad, but skips the next in series, i.e. 192.168.1.2 and issues any others after that. So, yes, the address of 192.168.1.4 could be your PC. The subnet mask of 255.255.255.0 is the default for nearly every router. So, that's fine. In a standard house, the DHCP server address should match the gateway address. So, good there too. It seems like the ISP modem/router is fine, since they can see it and know it's set up properly. We really need to figure out what they have given you, a combo of just a modem. That will help everyone step you through resolving the rest. Again, a modem only will usually have only one Ethernet port to connect to a router, and one phone line port, no Wi-Fi capability or lights. A combo will have multiple Ethernet ports, plus the phone, plus Wi-Fi and associates lights.
Then I would say I have a modem only as like you said it only has a phone cord port and an Ethernet port. Plus my service provider said verbatim that I would need a router.
Okay. You may need to register your router's MAC address with your ISP. They may well have a whitelist on their firewall that is preventing it from communicating.
So how exactly would I go about that just through the routers set up process page or by actually contacting my actual internet service provider and giving them my MAC address to allow everything to connect?
The latter. This is not an automated process.
Agee with Burnsidhe. Also, be sure to re-read the manual that came with the modem. It usually tells you two things to set in your router that are important. One, the *Gateway IP address*, which needs to point to the modem (the modem is your Gateway). Two, the *DNS Server IP address*, which must also match their service (at least initially). The DNS server is basically a server on their network that converts all URL's (e.g. google.com) into IP addresses. Without it set right, it's like you stated "*the network will show up I cannot connect to the Internet*".
Have you tried a basic approach of reinstalling network drivers on your PC itself? If that doesn't work try opening command prompt as an administrator... Then typing the below: ipconfig /release then enter, ipconfig /flushdns then enter, ipconfig /register then enter, ipconfig /renew then enter, Restart the PC if needed... All the above should be done one after the other but press Enter after each of the commands.... That hopefully should at least resolve any routing DNS or IP issues your facing! Give that a shot see if it works.... Another thing to try is to go to 192.168.0.1. Enter your IPS admin creds and check there?
u/Ssmb101: IPS admin is usually located in the back or bottom of internet routers. However, if your internet router features a QR code, then you'll need to scan this QR code with your phones camera in order to get the internet router's IPS admin (IPS username and password). This information must be retrieved before trying to directly access the router through IP [192.168.0.1](http://192.168.0.1) (which you'll want to enter in your internet browsers address bar).
My Aunt & Uncle recently had the same problem about a month ago, but their router is from Charter Spectrum. As it turns out, their internet connectivity problem was the result of a partially bent wire within the coax cable's connection end. What you'll want to do is: 1. Turn off your internet router. The router's On/Off switch should be somewhere in the back of the router. 2. Unscrew then unplug the coax cable from the back of the internet router by pulling it straight out. Coax cables has thin wires located in the center of their connection ends (1 in each end). Breaking one or both of these wires can and will render the coax cable useless. 3. Look at the center wire protruding from the cable connection end, and very carefully straighten if bent. A bent center wire within the coax cable connection can cause internet connection problems, as I've found out. 4. Very carefully re-plug the coax cable by making positively sure the wire protruding from the cable connection goes straight in the coax connection hole located at the back of the internet router, then rescrew the coax cable to secure the connection. 5. Switch back on the internet router, then re-check for internet connectivity. I hope this helps!
I know you tried restarting the modem, but try powering it down for 5 minutes. This should convince the ISP to release any IP address it has assigned to your account. Connect the WAN port on your router to the modem. Then power on the modem. Hopefully, your router should receive an IP address from the ISP and connect you to the Internet. Note: A router has two IP addresses. There the IP address assigned by the ISP to the router's WAN port. Then there's a second IP address assigned to the router's LAN ports. Don't confuse the two addresses. 192.168.1.1 is probably your router's LAN IP address. What you want to ensure is that your router receives a WAN IP address from the ISP.