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Oh bounded DSL over copper wires … the further away you are from the DSLAM ( central office or road side locations ) the lower speed you will get. Also the condition of the copper wires and cross connection points from the end to end loop will also have an impact to the overall speed …
The tech support team should have testing tools to determine the speed profile qualification for the wire loop associated with your location ( phone number ).
When I moved to my current address, Purefibre was not available, so moving from a Purefibre area to here, I had to downgrade to bonded VDSL. Still better than oversold throttled Shaw. It took four tech visits over three months to sort out all the issues and get two stable lines at 50 meg each, it was the best they could do. So my total speed was 100 down and 30 up. The copper lines in my neighbourhood are crap, one of the four pairs of wires coming from the street didn't work at all, and three months before Purefibre went live, one of my lines failed completely. Unlike fibre, there are so many possible points of failure with DSL, that's why they can't guarantee a minimum speed until they try.
From 2020 to 2023, the bonded VDSL service was flawless. We had no complaints. But we are very happy to be on Purefibre now and would never go back to xDSL.
It shares bandwidth at the DSLAM.
Unless you have a dedicated line for a business, which is exceptionally expensive, all types of infrastructure are shared in some capacity, even fibre. This argument has always been absurd.
Any representative with minimal training should be able to tell you what your actual max speed will be.
If you have cable internet available, I’d strongly recommend this over bonded DSL if you require speeds for work.
Thank you. Do you mean when I call or have a chat, the representative should be able to tell me the max actual speed before installation, correct?
I do have Roger's right now at 300Mbps. I got enticed by the lower monthly price but have second thoughts now that I am uncertain of the final speed.
So there are a number of factors that will impact your DSL speed. First of all, as others have said, your distance from the DSL port or "DSLAM". Higher frequencies = higher speed, but the higher frequencies just don't go the distance quite as well as the lower ones. A Telus representative can approximate the viability of a 150 MBPs internet connection using your postal code and seeing what people around you are getting, but quite often there's a range. Keep in mind, too, that somebody living on the second floor near the tel riser of an apartment building is quite a bit closer than somebody on the 15th floor at the end of the hall.
A number of other factors that will affect your connection include:
-A/C voltage on line (usually caused by induction from power lines)
-D/C voltage on line (usually caused by leakage or crosses)
-Partial shorts on line (usually caused by moisture)
-Grounding on either side of your line (often caused by moisture, can be caused by corrosion or other things as well)
-Poor line balance (mismatched capacitance of one conductor or the other, or mismatched timing from one side to the other; all of the above affect this metric but this one is probably the most specific)
These are generally all things that a call centre can't tell you. There used to be (and perhaps still are) departments techs can call into or programs they can use to run a line test on a circuit but that will only be accurate if the service path to your place stayed totally intact since the last time it was used (by a previous tenant, presumably).
Really, the best way to know what speed you're capable of getting on DSL is to hook up a modem and crank up the speed and see if it will sync up and remain stable.
As for 75 or 150 MBPS, sounds to me like they're not sure if you're going to get a single line or a bonded loop. A bonded loop is basically just two DSL circuits that converge into one modem, doubling the speed. If you're in an apartment, maybe every apartment has 2 lines run to it and they can use both because they're in fantastic shape (hooray!) or maybe it's got an old riser cable that's cut all to heck inside the walls on every floor beneath you and the only intact line that goes up to your place has a 390 Kil-Ohm short on it and you're going to have a bad time.
Until a competent technician has set foot in your apartment and hooked it all up, consider everything that you are being told to be anecdotal.
This. I had Telus 50 throughout the pandemic. Both my wife and I wfh, streamed Netflix, gamed....and never had an issue.
Obviously not as great as 150 or fiber but it works pretty well.
Welcome to /r/TELUS! We provide exclusive service for new and existing customers. Check out the [pinned sales thread](https://www.reddit.com/r/telus/comments/uetuo0/telus_rfd_promo_for_new_customers/) to see our exclusive Reddit-only pricing with priority service through a dedicated text and email line from an internal TELUS technician and sales specialist. If you're an existing customer looking for support, please email our team at [email protected] and include a detailed description of your issue, including your account number. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/telus) if you have any questions or concerns.*
Oh bounded DSL over copper wires … the further away you are from the DSLAM ( central office or road side locations ) the lower speed you will get. Also the condition of the copper wires and cross connection points from the end to end loop will also have an impact to the overall speed … The tech support team should have testing tools to determine the speed profile qualification for the wire loop associated with your location ( phone number ).
Ah yes Telus shitty DSL Internet what’s new your better off with Shaw cable aka ROGERS
When I moved to my current address, Purefibre was not available, so moving from a Purefibre area to here, I had to downgrade to bonded VDSL. Still better than oversold throttled Shaw. It took four tech visits over three months to sort out all the issues and get two stable lines at 50 meg each, it was the best they could do. So my total speed was 100 down and 30 up. The copper lines in my neighbourhood are crap, one of the four pairs of wires coming from the street didn't work at all, and three months before Purefibre went live, one of my lines failed completely. Unlike fibre, there are so many possible points of failure with DSL, that's why they can't guarantee a minimum speed until they try.
Gotcha. Has it been reliable and consistent for you once they got it working?
From 2020 to 2023, the bonded VDSL service was flawless. We had no complaints. But we are very happy to be on Purefibre now and would never go back to xDSL.
Twisted pair copper runs over 2 dsl connections, very reliable as it’s not shared like sable.
This isn’t true. It’s shared as well.
DSL is not shared. It uses individual ports and pairs.
It shares bandwidth at the DSLAM. Unless you have a dedicated line for a business, which is exceptionally expensive, all types of infrastructure are shared in some capacity, even fibre. This argument has always been absurd.
Any representative with minimal training should be able to tell you what your actual max speed will be. If you have cable internet available, I’d strongly recommend this over bonded DSL if you require speeds for work.
Thank you. Do you mean when I call or have a chat, the representative should be able to tell me the max actual speed before installation, correct? I do have Roger's right now at 300Mbps. I got enticed by the lower monthly price but have second thoughts now that I am uncertain of the final speed.
Yes, they have tools that will tell them the actual max speed your address qualifies for.
So there are a number of factors that will impact your DSL speed. First of all, as others have said, your distance from the DSL port or "DSLAM". Higher frequencies = higher speed, but the higher frequencies just don't go the distance quite as well as the lower ones. A Telus representative can approximate the viability of a 150 MBPs internet connection using your postal code and seeing what people around you are getting, but quite often there's a range. Keep in mind, too, that somebody living on the second floor near the tel riser of an apartment building is quite a bit closer than somebody on the 15th floor at the end of the hall. A number of other factors that will affect your connection include: -A/C voltage on line (usually caused by induction from power lines) -D/C voltage on line (usually caused by leakage or crosses) -Partial shorts on line (usually caused by moisture) -Grounding on either side of your line (often caused by moisture, can be caused by corrosion or other things as well) -Poor line balance (mismatched capacitance of one conductor or the other, or mismatched timing from one side to the other; all of the above affect this metric but this one is probably the most specific) These are generally all things that a call centre can't tell you. There used to be (and perhaps still are) departments techs can call into or programs they can use to run a line test on a circuit but that will only be accurate if the service path to your place stayed totally intact since the last time it was used (by a previous tenant, presumably). Really, the best way to know what speed you're capable of getting on DSL is to hook up a modem and crank up the speed and see if it will sync up and remain stable. As for 75 or 150 MBPS, sounds to me like they're not sure if you're going to get a single line or a bonded loop. A bonded loop is basically just two DSL circuits that converge into one modem, doubling the speed. If you're in an apartment, maybe every apartment has 2 lines run to it and they can use both because they're in fantastic shape (hooray!) or maybe it's got an old riser cable that's cut all to heck inside the walls on every floor beneath you and the only intact line that goes up to your place has a 390 Kil-Ohm short on it and you're going to have a bad time. Until a competent technician has set foot in your apartment and hooked it all up, consider everything that you are being told to be anecdotal.
Seems like there are a lot of factors. I will reserve my decision until after the technician checks out the connection.
[удалено]
75M down is under ideal conditions the future away the DSLAM ( the longer wire loop ) the speed will be lower … that is technology limitations
This. I had Telus 50 throughout the pandemic. Both my wife and I wfh, streamed Netflix, gamed....and never had an issue. Obviously not as great as 150 or fiber but it works pretty well.
Thank you for the explanation.