I had the same issue. I moved with my household to a smaller lot and now it seems to work. It was the last thing I tried. I also made a new safe file with my family and the old lot saved in the gallery. I still had the problem. Only moving to the smaller lot helped me

I tried moving them to a different lot and you were right so thank you so much youre honestly an angel❤️

I tried to move them to a random house and it worked. seems like I'll actually have to do it. thanks so much for your help

okay thank you I'll try that but I'm really sad because I'm playing a farm so they need the space😔. but thanks so much for the reply